2016 Ford Edge Brakes Problems

My rear passenger brake hose has ruptured, car is not drivable, Ford will not fix it, they said the part is available but they cannot fix it yet. Its FORDS problem, the recall is there posted, my hose has failed, and I cant even the car to the dealer to get it fixed. They will not tow it or pay to fix it. I understand that the recall is in advanced notice, but the problem has already happened to me. I cannot afford to pay $600 plus towing fees to get it to the ford dealer to fix it.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that the brakes were inoperable. While reversing from the driveway, the brake pedal was depressed and went to the floorboard. The contact became aware that there was brake fluid leaking from the vehicle. No warning lights were illuminated. The vehicle was taken to the local dealer, and the contact was informed that the rear brake hose was leaking. The vehicle was repaired. The dealer informed the contact about the reimbursement process. The manufacturer was not contacted. The failure mileage was approximately 112,000.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 131,000.

I received a safety recall notice in September 2025 regarding my vehicle's rear flexible brake hose possibly having a leak. At that time the notice stated parts were not available but the Ford Company was working to provide parts for the repair and would notify me by mail to schedule an appointment to complete the repairs. I have called on several occasions, to several Ford dealerships, since September 2025 to follow up on this safety issue and schedule a repair only to be told there are still no parts available. A leaking rear flexible break hose causes a huge safety concern and should be addressed in a more timely manner by the car company. It is now six months with no resolve. This type of fix does not entail creative engineering, it simply involves replacing a common car part. I believe this delay in repair has become negligent and needs to be documented for when there is a poor outcome due to delayed braking.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Received recall notice around August 2025. Called ford and they said there was no fix for the current recall. February 2026 my daughter was driving home and lost all pressure in her brakes. She made it home safely and I added brake fluid and started the car and as I pumped the brakes fluid started pouring out from the rear hose. I called ford and had it towed down to the dealership the next morning. They fixed it and confirmed it was the rear brake hose which was listed in the recall but it hadn’t been posted yet so I had to pay everything out of pocket to include tow, car rental and repairs.

The contact owns a 2016 Ford Escape. The contact was informed at a State Inspection that the VIN was included in NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that after driving out of the driveway, the contact's husband noticed a trail of fluid on the driveway. Upon inspecting the vehicle the following day, the contact's husband noticed that there was a fluid leak underneath the vehicle. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The contact was in the process of taking the vehicle to the dealer. The vehicle was not yet diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the brake pedal was depressed to the floor, and the vehicle slowly came to a stop. The vehicle was taken to the dealer, where the vehicle was diagnosed with brake failure. The contact was informed that the rear brake hoses had ruptured and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact stated that the failure had occurred while the family was in the vehicle. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts were not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,300.

On January 25, 2026, my 2016 Ford Edge experienced a catastrophic brake system failure corresponding to NHTSA Safety Recall 25V-544. The front brake jounce hose ruptured at the crimp, resulting in the immediate and total loss of brake fluid and zero braking pressure. The vehicle is effectively without brakes and is unsafe to operate. ​I attempted to schedule service with the authorized dealer (Pat Armstrong Ford in Wenatchee, WA). The dealer refused to intake the vehicle or authorize a safety rental/loaner, citing that "no remedy is currently available" from Ford Motor Company. ​I am currently stranded with a vehicle that has actively failed due to the safety defect described in the recall. The manufacturer's inability to provide a timely remedy, combined with the dealership's refusal to provide alternate transportation for a "Vehicle Off Road" (VOR) condition, presents an immediate safety risk. I have attached photos verifying the ruptured hose and fluid saturation.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repair were not yet available. The vehicle was taken to the dealer; however, the contact was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact stated that while driving at 15 MPH in the rain, the brake pedal was applied however, there was a delay in responding, and crashed into a Subaru Forester. There was an abnormal squeaking and squealing sound detected. The vehicle was drivable. While approaching a stoplight, there was an abnormal squealing noise, and there was an increase in stopping distance. There were no warning lights illuminated. The contact sustained a sprained neck, and medical attention was provided. There was no reported fire or air bag deployment. A police report was filed. The vehicle was taken to a brake center where it was determined there was an ABS failure related to NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The hood was unable to be opened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 111,000.

See attached document for complaint. I am writing regarding an issue I am having getting a refund for something I paid for to have repaired that was placed on a recall list by Ford 6 months later. In March 2025 my Ford Edge Sport suddenly lost brakes while I was driving. Thankfully I was not going fast and was able to get pulled over without an accident. I took my car into to the local Ford dealership here in Palestine, TX on 3/20/25 where I had this issue repaired. I received the car back on 3/21/25. I paid 563.16 in total for the repairs. In September 2025, I received a recall letter for this issue. When I called the local dealer I was told I would have to wait for a second letter before they could issue me a refund, and that the company might make me bring it back in again once that second letter was received. I have not received a second letter to date so I reached out again to the local Ford dealership on 11/17/25 and was told they have no idea when this may occur, that it could be months or a year. When this is a recall issue that I have already had to deal with and pay for, why do I have to wait for a refund? Please assist in this issue.

My brake pressure dropped rapidly and the ABS and brake system warnings lit up. I added brake fluid and it leaked out from the rear passenger side brake line. Took car to dealer and they confirmed a recall on the brake lines and replaced the lines. I was responsible for the repair cost and the dealer was not able to process reimbursement until unknown date of Ford completing recall instructions.

The front brake hose ruptured and the brakes went out. This is consistent with the recall NHTSA Campaign # 20V469000. Ford dealer is refusing to fix it saying only the rear hose is covered. But it clearly states in the recall released on Aug 2020 it is the Front hose.

See attached document for complaint. I am writing to file a formal complaint regarding the handling of safety recalls 25V572 and 25V544 on my vehicle, and to urgently request your assistance in having all repairs authorized at a local Ford dealership, due to the profound unprofessionalism and neglect I have experienced from the selling dealership, Pure Honda Ferndale. My vehicle is a 2016 Ford Edge Sport with approximately 101,003 miles. I purchased it from Pure Honda Ferndale just prior to being notified of these active recalls, after which the vehicle was understandably grounded. The core of my issue lies with the conduct of the dealership's management. Before the recall notice and the vehicle being pulled from sale, I was in direct communication with the General Manager, Mr. Sheldon Taylor. He personally assured me that he would resolve several preexisting issues, including arranging for a vehicle exchange or repairs. These issues include the dealership selling me defective and outdated tires and a rim package that no local tire shop will service, as well as a noticeable and hazardous defect in the SYNC system where the screen experiences complete blackouts, particularly when using the navigation and radio. However, once the reca ll was enforced, Mr. Taylor ceased all communication and delegated my case to a sales representative, who has since also ignored my repeated calls and the recall notices I have provided. I have been left with a vehicle I cannot safely drive due to the open recalls and an infotainment system that fails unpredictably, creating significant distraction and safety risk. The dealership that sold me this problematic vehicle now refuses to take responsibility for its prior promises. Given the complete breakdown in communication and the lack of professional accountability from Pure Honda Ferndale, I do not trust them to manage my vehicle's critical safety repairs or address this additional SYNC system defect. Therefore, I respectfully request that the NHTSA assist me in obtaining permission to have the required recall repairs (2SVS72 and 25V544) as well as the diagnosis and repair of the SYNC system blackouts completed at a certified Ford dealership near my home. I believe this is a necessary step to ensure all work is done correctly and that I am treated with the professionalism and respect that Pure Honda Ferndale has failed to provide. For your reference, I have included photographs of the vehicle, taken approximately four days after I took possession, which document its condition at that time. I look forward to your prompt response and guidance on how to resolve this serious matter.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed in the rain, the vehicle started jerking. The contact stated that upon depressing the brake pedal, the vehicle failed to respond and crashed into a tree. The front driver's side air bag and the knee air bag deployed. The contact sustained neck and ankle injuries and was transported to the local emergency room for medical attention. A police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic), which the contact related to the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.