2018 Ford Edge Complaint Log

2018 FORD EDGE WITH 25,000 MILES, TOOK IT TO THE DEALER WITH A CHECK ENGINE LIGHT AND THE SERVICE DEPT TOLD ME THE ENGINE IS DEFECTIVE AND WILL NEED TO BE REPLACED.

WHILE TRAVELLING IN THE LEFT LANE, OF A THREE LANE HIGHWAY, NEXT TO A SEMI-TRACTOR TRAILER, THE TRUCK CHANGED LANES INTO MY LANE. I WAS FULLY IN THE LANE WHEN HE SIGNALED A CHANGE AND BEGAN TO MOVE OVER. I ACTIVATED THE VEHICLE HORN AND BRAKED HARD BUT, IT WAS APPARENT THAT HE NEVER HEARD THE HORN AS THE OPERATOR CONTINUED INTO MY LANE. THIS HAS HAPPENED TWICE IN THE LAST YEAR. (SAME SCENARIO) (THE VEHICLE HORN IS ABOUT AS LOUD AS A 1965 VW BEETLE.) I BROUGHT THIS FORD EDGE TO SUNNY SIDE MOTORS, HOLDEN, MA. I WAS INFORMED, AND PROVIDED A FORD COMPUTER PRINTOUT THAT THIS THAT THIS YEAR 2018 EDGE, HAD ONE OF THE TWO HORNS DELETED BY THE MANUFACTURER. INSTEAD OF THE TWO, HI/LO HORNS PROVIDED ON THIS AND ALL OTHER VEHICLES FOR MANY MANY YEARS, MY 2018 EDGE HAS ONLY ONE HORN. THIIS HORN IS ABSOLUTELY ANEMIC AND CAN NOT BE HEARD IN TRAFFIC AND I BELIEVE THIS IS AN UNACCEPTABLE, SERIOUS SAFETY HAZARD. HAD IT NOT BEEN FOR MY SKILLED EMERGENCY EVASIVE MANEUVERS, THERE SURELY COULD HAVE HAD DISASTROUS RESULTS. ( I HAVE HAD MANY YEARS TRAINING IN EMERGENCY VEHICLE OPERATION.) THIS IS A SERIOUS SAFETY HAZARD!!!!!

WHILE DRIVING UNDER NORMAL CONDITIONS AT 30 MPH THE BALL JOINT SEPARATED FROM THE WHEEL CAUSING THE WHEEL TO TURN FREELY. THE VEHICLE VIOLENTLY TURNED TO THE RIGHT UNTIL IT STOPPED.

CPSC: I OWN A 2018 FORD EDGE THAT HAS A HANDS FREE LIFT GATE. WHILE THE GATE IS OPEN AND I AM LOADING OR REMOVING CARGO FROM THE CARGO AREA, THE LIFT GATE CLOSES ON ITS OWN. THE FIRST IT CLOSED I BACKED QUICKLY BUT DID NOT LOWER MY QUICK ENOUGH FROM BANGING IT REAL HARD WHICH LUCKILY ONLY RESULTED IN A LUMP ON THE BACK OF MY HEAD. *DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE PERSISTED. THE DEALER WAS UNAWARE OF HOW TO REPAIR THE VEHICLE.*JS

The trim pieces surrounding the front and sides of the moon roof fly off vehicle when driving. Has happened 3 times now, twice at speed when a large truck passed from opposite direction and once at medium speed it with no passing vehicle. These flying pieces pose a threat to nearby vehicles, motorcyclists and pedestrians. Dealer repair and body shop employees have seen the results when repairing. No warning lights or messages. In initial Ford Case # CAS24094836 (May, 2019) repair was covered under warranty. Second repair 8/13/2019 I had to escalate thru Ford Customer Care to get covered under extended warranty. This time the parts flew off soon after leaving dealer body shop so had to go back for 3rd repair. Fourth repair done 9/6/2022 done by local body shop.

WHILE ON A 2 1/2 HR TRIP ON THE HIGHWAY, THE HEATER IN THE DRIVER'S SEAT GOT SO HOT I HAVE SECOND DEGREE BURNS ON MY UPPER LEG AND BUTTOCK. SO FAR, IT HAS REQUIRED TO VISITS TO MY DOCTOR FOR TREATMENT. THE MANAGER AT THE DEALER WHERE I PURCHASED THE VEHICLE TELLS ME HE HAS NEVER HEARD OF A HEATER GETTING THAT HOT, AND DOES NOT BELIEVE THAT IS HOW I WAS BURNED. THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT AND THEY WILL NOT DO ANYTHING TO ENSURE IT DOES NOT HAPPEN AGAIN.

THE DRIVER SIDE DOOR IS SPLITTING AT THE DOOR CHECK. AFTER INVESTIGATING, THE DOOR STOP DOES NOT HIT THE STOP WHEN THE DOOR IS IN THE OPEN POSITION AND IT PUTS PRESSURE ON THE DOOR CHECK FATIGUING THE METAL. A CLAIM WAS FILED WITH FORD MOTOR COMPANY BUT THEY ARE DENYING THE CLAIM. THE CONTINUED FATIGUE ON THE DOOR CHECK WILL EVENTUALLY CAUSE IT TO FAIL.

THE PASSENGER DOOR OPENED UP AND THE VEHICLE SHUT DOWN COMPLETELY. I LET HERTZ KNOW THAT THERE IS A RECALL ON THE VEHICLE AND THEY SAID THERE ISN'T BUT I CLEARLY SEE THAT THERE IS

THE HEADLIGHTS ARE TOO DIM. THE SAFETY OF MY FAMILY IS MY MAIN CONCERN WITH THIS COMPLAINT. WE LIVE IN AN AREA WHERE THERE ARE MANY ANIMALS THAT CAN AND ARE OUT ON THE ROAD. I HAVE TO BE ABLE TO SEE BETTER DURING THE NIGHT TIME HOURS. THE NORMAL HEADLIGHTS FEEL AS IF THEY DAYLIGHTS ARE ON. THE HIGH BEAMS ARE EVEN TOO DIM. I FEEL LIKE THE HIGH BEAMS ARE THE BRIGHTNESS THAT THE NORMAL LIGHTS SHOULD BE.

HEADLIGHTS DON'T SHINE ON THE ROAD VERY WELL. THERE NO ADJUSTMENT SCREWS TO CORRECT.

WHEN AT HIGHWAY SPEEDS AND TRY TO SPEED UP TO CHANGE LANES STEP ON GAS PEDAL AND NOTHING HAPPENS CAR JUST SLOWS DOWN TILL I LET OFF THE GAS PEDAL

TL* THE CONTACT OWNS A 2018 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO PERRY FORD LINCOLN OF SAN LUIS (844-519-2241, LOCATED AT 12200 LOS OSOS VALLEY RD, SAN LUIS OBISPO, CA 93405) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE INSURANCE COMPANY WOULD COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,200. THE VIN WAS NOT PROVIDED.

PURCHASED MY FORD EDGE USED FROM FORD DEALER 12/29/2018 WITH 3400 MILES ON IT. IN JANUARY 2019 I WAS DRIVING THRU AN INTERSECTION AND A LADY IN A MINI VAN RAN A RED LIGHT DOING APPROX 35 MPH OR MORE, SHE DID NOT HIT THE BREAKS. SHE HIT MY DRIVERS DRIVERS DOOR AND FRONT DRIVERS FENDER OF MY EDGE WHICH SEPEREATED THE FRONT WHEEL AND SUSPENSION FROM MY CAR, CRUSHED THE DRIVERS DOOR AND EVEN BROKE THE EXHAUST SYSTEM SUPPORTS AMOUNG OTHER THINGS . THE INSURANCE LABELED MY CAR A TOTAL LOSS. I RECEIVED 7 STITCHES, HEAD INJURY AND CONCUSSION. WHY DIDN'T MY AIR BAGS DEPLOY. I HAVE BEEN THINKING A LOT ABOUT THIS THE LAST FEW WEEKS AND IT DOES NOT SEEM RIGHT. HOW CAN A CAR BE TOTALED AT SUCH A HIGH SIDE IMPACT SPEED AND THE SIDE BAG NOT BE SET OFF?

WHILE DRIVING ON A MAJOR INTERSTATE AT APPROX. 70MPH THE PANORAMIC MOON ROOF SUDDENLY SHATTERED. PIECES OF GLASS ENTERED THE PASSENGER COMPARTMENT THROUGHOUT THE FRONT AND BACK SEATS.

IN DECEMBER 2018 WE NOTICED THE DRIVER SIDE DOOR SPLITTING AT THE DOOR CHECK. IT WAS TAKEN TO A DEALER WHO NOTED THE PASSENGER SIDE DOOR WAS DOING THE SAME THING. THEY CAME BACK 2 MONTHS LATER AND SAID IT WAS CUSTOMER ABUSE. IT WAS THEN TAKEN TO A LOCAL MECHANIC WHO FOUND THE DOOR STOP WAS NOT HITTING THE STOP BEFORE PUTTING PRESSURE ON THE DOOR CHECK. A CLAIM WAS FILED WITH FORD MOTOR COMPANY AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER THAT SAID FORD WILL NOT COVER THE FAILURE. WHEN THE DOORS ARE FULLY OPENED, THE DOOR STOP IS NOT HITTING THE STOP CAUSING THE DOOR CHECK TO PULL ON THE METAL AND FATIGUING IT. CRACKS HAVE DEVELOPED ON BOTH FRONT DOORS. WE HAVE HAD THE CRACKS WELDED MULTIPLE TIMES BUT THE STRESS CREATES NEW CRACKS IN NEW LOCATIONS AROUND THE DOOR CHECKS. EVENTUALLY THIS WILL LEAD TO DOOR FAILURE.

I JUST PURCHASED A NEW 2018 FORD EDGE. THE LOW BEAM HEADLIGHTS ARE SO DIM WITH NIGHT DRIVING, THEY ARE UNSAFE. SHOWS BARELY ENOUGH LIGHT ( NO BRIGHTER THAN A STREET LIGHT). YOU CAN BARELY FOLLOW THE CENTER LINE. AFTER 100 YEARS IN BUSINESS, YOU WOULD THINK THIS IS SOMETHING THAT I WOULD NOT HAVE TO WORRY ABOUT WHEN PURCHASING A NEW VEHICLE. I THINK THE LOW BEAM LIGHTING SHOULD BE REPLACED WHAT A BRIGHTER LED LIGHTING. I'M CONCERNED WITH MY SAFETY AND MY FAMILY SAFETY. I CAN NOT SEE HOW HIS WAS OVERLOOKED BY THE PEOPLE IN CHARGE OF MAKING SURE A CAR IS SAFE TO DRIVE IN ALL CONDITIONS.

MY CAR WILL RANDOMLY SHUT DOWN WHILE I AM DRIVING. IT HAS HAPPENED DRIVING IN THE CITY I LIVE IN AND ALSO ON THE HIGHWAY GOING 75 MPH. I HAVE TO PULL OVER AND RESTART THE VEHICLE. THIS STARTED IN NOVEMBER 2018 AND STILL HAPPENS. I HAVE HAD IT LOOKED AT BY THE DEALERSHIP AND FORD HAS SENT FIELD SERVICE ENGINEERS THAT HAVE NOT BEEN ABLE TO FIND A TROUBLE CODE THAT IS HAPPENING. IT HAS BEEN LOOKED AT BY 2 DIFFERENT ENGINEERS DUE TO THE BBB COMPLAINT THAT WAS FILED. THE CAR IS A LEMON ACCORDING TO TEXAS LEMON LAW BUT FORD WILL NOT RECOGNIZE THE PROBLEM SINCE THEY CANNOT FORCE AND INTERMITTENT PROBLEM TO PRESENT ITSELF. THIS IS DEFINITELY A SAFETY HAZARD AS THE CAR HAS STOPPED IN TRAFFIC AS WELL. WHEN IT HAPPENS, THERE IS NOTHING THAT COMES UP, THE DASH JUST GOES BLANK AND THE ENGINE STOPS.

THE HEAD LIGHTS ARE ALWAYS ON A DIM MODE. I HAVE CALLED THE DEALER AND THEY HAVE SAID THAT'S AS BRIGHT AS THE LIGHT GET. I ALSO LOOKED UP IF OTHER OWNERS AND DRIVERS ARE HAVING TROUBLE WITH THEIR HEAD LIGHTS. IT IS VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE YOU CAN'T SEE EITHER SIDE OF THE ROAD. I HAVE ASKED MY DEAL WHAT IT WOULD COST TO HAVE BRIGHTER BULBS PUT IN. THEY TOLD ME THAT FORD DOESN'T HAVE BRIGHTER BULBS. I WAS TOLD THAT IT WAS GOING TO COST ME $399.00 TO HAVE THEM BUY OUTSIDE OF FORD AND HAVE THEM PUT THEM IN FOR ME . PLEASE LOOK INTO THIS AS IT SEEMS TO BE A ISSUE FOR A FEW YEARS. THANK YOU I LOOK FORWARD TO HEARING FROM YOU. [XXX] CELLPHONE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DURING ANY HEAVY RAIN WITH THE WINDSHIELD WIPERS ON FULL, THERE'RE NOT FAST ENOUGH TO GIVE YOUR CLEAR VISIBILITY, MAKING DRIVING IN THE RAIN VERY DANGEROUS. MY OTHERS FORD CARS DO NOT HAVE THIS PROBLEM. WHEN THE WIPERS ARE SET TO FULL SETTING THEY ARE MUCH FASTER THAN ON THE FORD EDGE. I SEE THIS AS AN SERIOUS. DANGEROUS PROBLEM.

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light had illuminated approximately 6 months after purchasing the vehicle new. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced; however, the failure recurred approximately 5 years later. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair cost. The failure mileage was approximately 2,000.

The contact owns a 2018 Ford Edge. The contact stated that while pulling out of a parking space, the contact heard an alarm, and the message that the engine was overheating was displayed. The contact pulled back into a parking space and the alarm turned off. The contact checked the coolant level and noticed that the coolant level was low. The check engine warning light was illuminated. The contact added water to the vehicle and drove to the residence. The vehicle was taken to an independent mechanic who diagnosed that the Oxygen sensor had failed and that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the failure was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,542.

BATTERY GOES DEAD EVERY 1,500 MILES-------------THIRD BATTERY IN CAR. FORD TECHINICIAN SAYS THEY CANNOT FIND ANYTHING UNUSUAL IN THE ELECTRICAL SYSTEM TO WOULD CAUSE THIS. THIRD BATTERY NOW IN AUTO HAS TROUBLE STARTING IN COLD WEATHER CONDITIONS----STARTER TURNS OVER VERY SLOWLY DURING INITIAL START OF THE DAY

CAR JUST DIED 4 MONTHS AFTER PURCHASE; THERE WAS NO LIGHTS OR ANYTHING. THE BATTERY HAD TO BE CHARGED AND THE DEALER STATED THAT THE VEHICLE HAD TO BE DRIVEN 30 - 45 MINUTES EVERY TIME TO KEEP IT CHARGED. THIS IS NORMAL?

TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH

AT RANDOM TIMES (NO CONSISTENCY) AS WE ARE DRIVING OR AT INITIAL START UP, THE INSTRUMENT CLUSTER WILL BLACK OUT WITH NO COMMUNICATION ALONG WITH AN OCCASION "TRANSMISSION NOT IN PARK" MESSAGE THAT APPEARS. RADIO IS LOST AS WELL. I HAVE RETURNED TO THE DEALER FOR WARRANTY REPAIR FOR THE 4TH TIME IN LESS THAN 2 MONTHS WITH NO RESOLUTION. INITIAL REPAIR WAS A LOOSE WIRE, SAME ISSUE APPEARED LESS THAN A WEEK LATER. 2ND REPAIR THE DEALER "FLASHED" THE BCM. SAME ISSUE APPEARED THE NEXT DAY. THIRD REPAIR, THE BCM WAS REPLACED. LESS THAN 2 DAYS LATER, SAME ISSUE APPEARED. IT IS CURRENTLY AT THE DEALER AGAIN AND I WAS TOLD THAT FORD ENGINEERING NOW HAS TO GET INVOLVED AS THEY HAVE NO SOLUTION TO THIS ISSUE.

MY VEHICLES SHARK FIN ANTENNA CAME OFF THE CAR DURING A CAR WASH. THIS ANTENNA IS NOT REMOVABLE. AFTER THE CAR WASH WAS COMPLETE, THE BLOWERS TURN ON TO DRY THE CAR. I WAS LOOKING THE REARVIEW MIRROR AND HAPPENED TO SEE SOMETHING FLY OFF MY CAR. I PULL OUT CAR WASH AND LOOK AT THE TOP OF MY CAR AND SEE THAT THE SHARK FIN IS MISSING FROM THE ANTENNA. I RETRACED MY PATH THROUGH THE CAR WASH AND FOUND IT ON THE GROUND. I HAD TO DRIVE HOME SLOWLY NOT TO LOSE THE CIRCUIT CARD THAT WAS EXPOSED. I AM GLAD IT WAS NOT RAINING THAT DAY OR THIS WOULD HAVE BEEN A DANGEROUS SITUATION I HAD TO REATTACH MYSELF BECAUSE A CIRCUIT CARD WAS EXPOSED. THERE ARE SIX CONNECTION POINTS INSIDE THE ANTENNA THAT HOLDS IT IN PLACE. I GLUED THE ANTENNA BACK ON AND SEALED WITH ELECTRICAL TAPE TO HOLD IN PLACE. I COULD NOT LEAVE THE ANTENNA SHARK FIN OFF DUE TO THE CIRCUIT CARD EXPOSED. IF WATER WOULD HAVE GOTTEN TO THE CIRCUIT CARD, IT WOULD CAUSED A SHORT CIRCUIT OR FIRE TO TOP OF MY CAR OR DAMAGE THE RADIO. I AM GLAD THE SHARK FIN BROKE OFF AT THE CAR WASH BECAUSE IF I WAS DRIVING AT NORMAL SPEEDS OR THE HIGHWAY, THIS COULD CAUSED DAMAGE TO RADIO CIRCUITRY AS WELL AS DAMAGE ANOTHER VEHICLE. FORD DOES NOT WANT TO REPLACE IT. THIS IS A DEFECT. I HAD THE VEHICLE, 2015 FORD EDGE, GOING THROUGH CAR WASHES AND THE ANTENNA NEVER CAME OFF. DO OTHER OWNERS OF 2018 MODEL HAVE TO BE CONCERNED WITH THE ANTENNA BREAKING OFF GOING THROUGH CAR WASHES? I TALKED WITH FORD CUSTOMER RELATIONS AND THEY THINK IT IS MY FAULT SOMEHOW. HOW DID I KNOW THAT I CANNOT GO THROUGH AUTOMATED TOUCHLESS CAR WASHES DUE TO A DEFECTIVE ANTENNA? FORD SAID IT IS NOT WARRANTABLE.

TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE PROPERLY WHEN DRIVING AT NIGHT. STERNBERG FORD (600 SOUTH WASHINGTON STREET, DALE, IN 47523, 888-263-7958) TEST DROVE THE VEHICLE AND STATED THAT THE HEADLIGHTS WERE DESIGNED IN THAT MANNER AND THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE CONTACT REPLACED THE HEADLIGHTS HIMSELF; HOWEVER, THE NEW HEADLIGHTS WERE STILL NOT PROJECTING COMPLETELY. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS CONTACTED AGAIN AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 10.

COOLANT IS GETTING INTO CYLINDERS AND CAUSING THE ENGINE TO RUN ROUGH AND BURN COOLANT AS WELL AS FRYING THE COILS STARTED LESS THAN A YEAR AFTER HAVING THE VEHICLE BUT DIDN'T KNOW IT WAS HAPPENING. CAR DOESN'T OVER HEAT BUT CHECK ENGINE LIGHT COMES ON FOR A MISFIRE IN WHICHEVER CYLINDER AND LOW COOLANT.

THE HATCHBACK SLAMS. I'VE RETURNED THE VEHICLE SEVERAL TIME AND TOLD IT'S NORMAL.

THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED.

THE LOW BEAM HALOGEN HEADLAMPS ARE INADEQUATE. CAN'T SEE A THING AT NIGHT, IF IT'S RAINING YOU MAY AS WELL PARK THE VEHICLE. THE LIGHTS MAY BE BRIGHT TO LOOK AT THE CAR, BUT THEY DO NOTHING TO LIGHT UP THE ROADWAY. IF YOU DRIVE UNDER A STREET LAMP, THE HEADLAMP IS NO LONGER VISIBLE ON THE ROAD. THIS IS THE FIRST CAR I'VE OWNED THAT THE HEAD LIGHT DOES NOT ILLUMINATE THE ROAD MORE THAN A STREET LIGHT. I SEE THEY GET A POOR RATING FROM THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY

THE REAR SEAT BELTS ARE VERY HARD TO BUCKLE AND EVEN HARDER TO UNBUCKLE.IT WOULD BE HARD TO GET OUT FAST IF THERE WAS AN EMERGENCY

LET ME START BY SAYING YOUR SALES TEAM WAS GREAT, MADE THE CAR BUYING PART OF THIS EASY....MAYBE TOO EASY IN THAT I MADE A QUICK DECISION TO BUY WITHOUT RESEARCHING WHAT COMPLAINTS THERE WERE ABOUT THIS VEHICLE. I AM A HOME HEALTH NURSE AND TRADED MY HONDA ACCORD IN TO YOUR DEALERSHIP AS I NEEDED SOMETHING WITH MORE ROOM TO STORE MY WORK SUPPLIES WHILE STILL MAINTAINING DECENT GAS MILEAGE. I HAVE NEVER BEEN MORE DISAPPOINTED IN A NEW CAR. I WAS SO PLEASED WITH THE SERVICE DURING THE PURCHASE. BUT THIS CAR IS NOT WHAT IT IS CLAIMED TO BE. THEY CLAIM 20-29 MPG, WHICH IS WHY I PURCHASED THIS TO STAY WITHIN A REASONABLE GAS MILEAGE. I AM NOT EVEN GETTING 16 MPG!!!! THE CAR BLOWS WARM AIR ALL THE TIME, UNLESS THE AC IS ON. THE AIR ALSO BLOWS A FAINT MOTOR/GAS SMELL. MY REAR WINDOW SQUEAKS WHEN YOU ROLL IT DOWN. I CAN NOT AFFORD TO BE FILLING UP TWICE A WEEK, ESPECIALLY AFTER THE AMOUNT OF MONEY I PAY A MONTH FOR THE LEASE PAYMENT. THEN TODAY, MY STEERING WHEEL LOCKED AND WONT MOVE UP/DOWN FRONT/BACK!!! SADLY, I FEEL I SHOULD HAVE LISTENED TO MY HUSBAND AND STAYED AWAY FROM A FORD. I HOPE YOU CAN STEER MY A DIRECTION IN WHICH THIS CAN BE ADDRESSED. I ALREADY HAVE AN APPOINTMENT WITH A FORD DEALERSHIP (WHO HAPPENS TO BE A GOOD FRIEND OF OURS), BUT I'M NOT FEELING TOO CONFIDENT AT THIS POINT.

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD EDGE HAD THESE PROBLEMS AND THE SALESMAN OF COURSE NEVER MENTIONED THEM. THESE PROBLEMS WITH THE EXHAUST HAPPEN WHILE DRIVING SLOWLY UNDER 20 MPH AND AT HIGHER SPEEDS ON THE HIGHWAY WHEN THE RECIRCULATING MODE IS ON WITH OR WITHOUT THE AIR CONDITIONING TURNED ON. I HAVE DRIVEN WITH THE CLIMATE CONTROL TOTALLY OFF AND STILL THE FUMES COME INSIDE THE CAR. IT'S AS IF THE BODY OF THE CAR IS CREATING A VACUUM THAT PULLS THE EXHAUST BACK INTO THE CAR BECAUSE I CAN HAVE TO CLIMATE SYSTEM OFF AND THE WINDOWS OPEN AND EXHAUST GETS SUCKED IN. THIS CAR IS S $36,000 DEATH TRAP AND I PAID THE FULL PRICE SO I'M SCREWED.

LOSS OF TRANSMISSION POWER, LIKE AS IF THE TRANSMISSION CANT DECIDE WHICH GEAR TO BE IN, THEN WHEN IT SELECTS THE GEAR IT SLAMS INTO GEAR SO HARD THAT IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND BY A TRUCK. THIS HAS HAPPENED WHILE DRIVING IN STOP AND GO TRAFFIC, WHEN DRIVING THRU A DIP IN THE ROAD,AND MOST DISTURBINGLY WHILE DRIVING UP A LONG STEEP HILL.

YOU CAN NOT EASILY BUCKLE AND UNBUCKLE SEAT BELTS IN THE BACK SEAT I HAD FORD DEALER ATTEMPT TO FIX SEVERAL TIMES WITH NO LUCK.

RADIO WAS NOT PICKING UP LOCAL STATIONS. NEW ANTENNA ASSEMBLY WAS INSTALLED. STILL HAVE WEAK RADIO RECEPTION ON A FEW LOCAL STATIONS.

The contact owns a 2018 Ford Edge. The contact stated that while passengers were walking behind the vehicle, the back over prevention system failed to activate. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the audio unit needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to another local dealer Bergstrom Ford Lincoln of the Fox Valley (525 S Green Bay Rd, Neenah, WI 54956, (800) 404-1138) but vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure. The contact was referred to NHTSA for assistance. The failure mileage was 11,000.