NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford Edge. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2018 Ford Edge. The contact stated that the power train, wrench, and check engine warning lights were illuminated. The contact stated that the transmission was slipping once the transmission was in 5th gear. The contact stated that while the warning lights were illuminated, the vehicle hesitated before accelerating, and the vehicle was struggling to drive forward. The vehicle was taken to the dealer and was diagnosed and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The clutch was repaired, but not the torque converter. The contact became aware of NHTSA Campaign 18V390000 ( Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,890.
Ford’s 2.0L EcoBoost engine failed on our on a 2018 Edge. The vehicle and engine are available for inspection. The engine suffered a catastrophic failure and must be replaced per Technical Service Bulletin (TSB) 19-2346. Ford issued TSB 19-2346 on coolant loss/need for engine replacement in 2019. They had a class action lawsuit in 2012 on EcoBoost engines allowing coolant in cylinders. Ford had a chronic problem with these engines for years but kept selling them. There is a recall for some 2015-2018 Edges and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engines. I’m not sure why my 2018 Edge is not part of the recall, since the engine has failed per TSB 19-2346. The problem was diagnosed by a certified mechanic, diagnosis attached. I filed a case (#[XXX]) with Ford Customer Service, who denied any responsibility because my extended powertrain warranty (which I believe lasted until 100,000 miles) expired 3 months before the engine failure was diagnosed. I also wrote a letter (attached) to Ford Consumer Affairs, which remains unanswered. A check engine light appeared just days after Ford performed a routine 60,000 mile service. Ford reported no problems and did not indicate that our vehicle was at risk under of TSB 19-2346, even though this TSB and problems with the 2018 Ford Edge have been known about by Ford since at least 2019 when the TSB was issued. In addition to the check engine light, we started losing/and replacing small amounts of coolant, which we attributed to a hose leak. A few months later, a certified mechanic then diagnosed the problem as TSB 19-2346. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ford Ecoboost 2.0 L engine, ~95,000 miles. The check engine light came on while on a cross country drive and the diagnostic code was a cylinder 2 misfire. The vehicle would chug and sputter when started up and had trailing white smoke from the exhaust. The garage reset the code and replaced the spark plugs. 2 weeks later the engine started chugging again on start up, with white smoke and a smell of burning coolant. We took it to our mechanic locally who found coolant leaking into the cylinder. He reset the code and recommended we take it to the dealer. When I got the vehicle back, I checked the coolant to find that it was excessively low, presumably from it leaking into the cylinder for an unknown amount of time. We researched online and found that the occasion of coolant leaking into the #2 cylinder is a common problem with an incredibly large range of affected vehicles, and that the solution is to replace the engine. When I spoke to the dealership and described the problem, they confirmed that the only solution was an engine replacement and that it was routine for them. They quoted me $11,000 for the repair.
Coolant is rapidly leaking into the number 2 cylinder causing rough idle, extreme venting form exhaust. Vehicle cannot be driven without causing catastrophic engine damage which could result in loss of power creating a safety issue, or engine fire. Ford knows about the design defect for years and refuses to recall the affected vehicle. The photos below are not my vehicle. They were downloaded from the internet. This is a known problem that Ford refuses to acknowledge.
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine was misfiring, and there was white smoke coming out of the exhaust pipe. The vehicle was taken to AutoZone, then to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #1. The mechanic replaced the spark plugs and ignition coils; however, the failure recurred. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where two temperature sensors were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related to the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
The contact owns a 2018 Ford Edge. The contact stated that after parking the vehicle, the following morning the vehicle failed to start. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The contact was informed that the head gasket was blown, causing coolant to leak into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,000.
2.0 ecoboost engine has a known flaw that causes the engine block to crack & introduce coolant into the cylinders. This is known to typically occur between 60 & 70,000 miles. It at the very least causes a misfire; at the most extreme it allows coolant into the oil & can cause engine lockup. Ford knows this is an issue & redesigned the engine in 2020. Our car developed this issue at 65k miles & Ford left us with a $9500 bill 1 month after warranty expired for a new engine
Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.
2nd time this has happened, coolant leaking into cylinder head. June of 2024 and now May2025. If this is a design flaw by Ford why hasn’t this been addressed? Vehicle has little over 90,000 miles.
In June of 2024 we had coolant getting into cylinder head. A new head gasket was installed and the car was ok until May of 2025 when we are faced with the same problem again. We have a 3rd party warranty program that made the repair last year but are refusing to this time. So we now a vehicle that is not drivable, is a safety risk if it is driven. Ford motor company has no assistance to offer at this time unless a recall is issued! The warranty company said since TSB’s are out that they will not cover this! If this is a Ford defect then it should be covered and repaired by them. There have been many recalls on this issue. Why not mine?
The contact owns a 2018 Ford Edge. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where the spark plugs were replaced. The vehicle was then taken to the dealer for an oil change. The vehicle was taken to a friend, who determined there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the back over prevention camera was inoperable. The contact stated that while reversing, there was no image displayed on the screen. The failure mileage was 78,000.
2018 Ford Edge 2.0 Ecoboost engine misfire in cylinder 2 (code P-0302 and Smoke from tailpipe. After replacing coil assembly and then spark plugs engine still runs rough. Looking in internet I discovered a Ford TSB 22-2229. Which clearly admits Ford knowledge of said “design flaw” which can cease the engine. Ford should be held liable and fix ALL vehicles effected. My car has 55,700 miles on it. Ford is covering engine block cost and charging me the labor costs in excess of $4,200..
Engine long block needed replacing at 55,625 miles. Verified by Al Packer WPB , Fl., and engineer replaced. Ford paid $3300 for block while I was charged almost $3300 for labor (after discounting over $1000 from sales/service) Block design fault per Ford on TSB 22-2229. (All 2013-2015 Edge model with 2.0 Ecoboost engines need replacing.) The danger is overheating and engine seizing … could happen while driving and cause an accident. Check engine light was on. After learning about this, I checked for missing coolant, needed to top it off as it was almost empty. Then on a restart the smoke coming from tailpipe was quite obvious. (I have that on video). FORD should pay for 100% of this repair. I have had this vehicle 8years, and have 55,625 miles on 5year/60,000 warranty.
The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the vehicle was driving rough, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 100,000.
The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle experienced rough driving, and the check engine warning light was illuminated. The contact stated that as an independent mechanic, he had diagnosed that there was coolant intrusion in the engine cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 62,553.
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal coolant odor inside the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed the vehicle with coolant intrusion into the cylinders and advised the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 64,300.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly jerked with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings inside the torque converter, which caused the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Check engine light displayed despite the fact that the car seemed to be running fine. I took the car to a repair shop and then to Ford Service who documented the diagnostic code P0302 Misfire4 on Cylinder #2. They did a pressure test. and found coolantintrusion on cylinder #2. The recommended repair was to replace the engine at a cost of $8700. My Ford EDGE has only 61,000 miles on it. I have found the following information on this car's engine indicating this was a known problem. I purchased this car < 2 yrs ago. Prior owner was not aware of any notification from Ford. The 2018 Ford Edge, particularly those with the 2.0 EcoBoost engine, are known for a design flaw that can cause coolant intrusion into the engine cylinders. This issue can lead to significant engine damage and potentially require a full engine replacement. Ford has addressed this with a recall and customer satisfaction program. Here's a more detailed explanation: Design Flaw: A design flaw in the 2.0 EcoBoost engine can cause coolant to leak into the engine's cylinders. Consequences: This coolant intrusion can lead to overheating, engine damage, and potentially requires a full engine replacement. Ford's Response: Ford has issued a recall (21N12 customer satisfaction program) and a TSB (Technical Service Bulletin) to address this issue, offering a one-time free fix. Symptoms: Signs of coolant intrusion can include low coolant levels, overheating, rough idle, white exhaust, and possibly a "milkshake" appearance on the underside of the oil cap. Diagnosis: Ford has a specific diagnostic procedure for identifying coolant intrusion, involving pressure testing and inspecting the cylinders. Repair: The primary fix is a long block replacement, which includes replacing the engine.
The check engine light came on. Took the car for service. The mechanic did many diagnostic tests and discovered coolant leaking into the cylinder. Advised this caused engine failure and is unsafe. The engine must be replaced. The manufacturer is aware of this problem and the unsafe driving conditions it causes. They have issued a technical service bulletin but not a recall.
Coolant intrusion into the engine (eco boost) slow leak but failing emissions testing. engine misfires and runs hard. Only 80,000 miles on the car. Can be inspected, had it inspected by a local mechanic who confirmed the issue. No warning signs, never had a check engine light on prior to the issue. Mechanic says I need an entire long block replace. Now that I know of the warning signs, they have been ongoing for about 20,000 miles, but the only gone light just came on in April. Safety issues for this is that this can cause engine fires.
The contact's wife owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, there was smoke coming out of the exhaust pipe. The contact stated that while driving, the engine overheated and the vehicle failed to exceed 15 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that while driving on several occasions, the vehicle lurched forward. Additionally, the contact stated that the vehicle had failed to start-up for a week. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 69,000.
My ford edge has a problem where coolant mysteriously disappears a flood like it’s getting vacuumed into engine cylinders causing the engine to run rough with white smoke coming from exhaust. This is on my 2.0l turbocharged ecoboost engine and I have already seen other consumer reports about other having the same issue all over social media and Ford will not do anything about it and will charge you almost $10,000 dollars for something that was their fault. They made a mistake in creating the engine block and thus now many people are suffering because of this.
The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that coolant was leaking into the cylinder and head gasket. The contact was informed that the engine needed to be replaced. The vehicle was then taken to a dealer and was diagnosed with engine failure. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was only able to be driven for short distances. The vehicle was driven to the dealer and the independent mechanic who were nearby. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was erratically shaking, and the check engine warning light was illuminated. The vehicle was driven to the shoulder of the roadway. The contact checked the coolant level, and the coolant lever was low. The coolant reservoir was refilled. The vehicle was driven to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.
The car felt hard idling after putting gas in it or it hesitates to start. The engine light came on after.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the heater was activated but failed to operate as needed. The message "Engine Coolant Overtemperature" was displayed. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, who diagnosed that there was coolant intrusion in cylinder #3 and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.
The contact's son owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. Upon investigation, the contact's son discovered that the coolant level was extremely low. The vehicle was taken to an independent mechanic where mechanic discovered coolant intrusion into several engine cylinders. The contact's son was then informed that the engine needed to be replaced. The vehicle had also been taken to a dealer where a diagnostic test was performed; however, the contact was provided the same information as the independent mechanic. The manufacturer was also notified of the failure and the contact was referred to the dealer. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 68,000.
There is a coolant intrusion in cylinders 1 and 2.
The coolant system leaked into the engine causing over heating while driving on the interstate causing the engine to stop running while passing a having to pull to the side of the road while cars were dodging me and I was almost rear-ended by a semi-truck. We took it to a independent service center and it was confirmed. This car was sold to me by a Martinez Auto Sales person names Luis Ramirez. He told me the car was in good condition. I got 30 miles off the lot before the occurrence. I took the car to a independent service center and have later found that the car was confirmed to have this issue by Team Ford in Dennison IA on August 15th 2024. My incident took place on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford Edge. The contact stated that while driving at approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact contacted an independent mechanic and was informed that, based on the symptoms, the vehicle might have a blown head gasket. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
The contact owns a 2018 Ford Edge. The contact stated that while driving approximately 65 MPH, the blinking check engine warning light activated along with the message "Engine Coolant Temperature High". The contact stated that after parking the vehicle, the vehicle was towed to the local mechanic and was later towed to the local dealer, who diagnosed the vehicle and determined that the coolant had mixed with the engine oil, causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was not covered under the Extended Warranty coverage for the failure. The failure mileage was 81,000.
The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up, the vehicle ran smoothly; however, while the accelerator pedal was depressed, the vehicle hesitated. The contact stated that the vehicle was lunging forward while the accelerator pedal was depressed. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 72,000.
Latent defect in the engine, allowing coolant into cylinder 3 Car could potentially caused by ignition system faults or fuel delivery issues and also rough idle. Mechanic checked the code on the car and the cylinder 3, confirmed the automobile would need a new engine P0303 code- Cylinder 3 misfire that is created from a faulty engineering design
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 146,000.
The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, a slushing noise was present coming from inside the driver’s side dashboard location. The vehicle was taken to the local dealer, who diagnosed that coolant was present inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2018 Ford Edge. The contact stated that after refueling the vehicle, while attempting to start the vehicle, the vehicle stalled three times after starting. The contact stated that the failure occurred daily. The contact stated that the battery charging warning light was illuminated. The dealer was contacted. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was then taken to the dealer and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 31,200.
The contact owns a 2018 Ford Edge. The contact stated while driving at 20 MPH, the service engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a flaw in the engine design. The contact stated that coolant was leaking into the engine, causing engine failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,500.
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the vehicle was started, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 105,000.
The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact smelled a sweet smell and became aware of white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and several codes were displayed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Technical Service Bulletin: 19-2172 (Coolant in Cylinders, White Exhaust Smoke). The manufacturer was notified of the failure but offered no assistance. The manufacturer transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 109,000.
The contact owns a 2018 Ford Edge. The contact stated while driving 5 MPH in a parking lot, the check engine warning light illuminated. The contact stated that the engine went into LIMP Mode. The contact pulled over and turned off the vehicle. The contact restarted the vehicle after several minutes. The vehicle was taken to Pep Boys, where it was diagnosed that the spark plugs, and ignition coils had failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to Pep Boys and was diagnosed with coolant intrusion into the cylinder, causing a misfire in cylinder #3 and engine failure. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford Campaign Number: 22-229. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,000.
We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees so the straight position was now 12 and 6 vs 3 and 9, I tried to shut the vehicle off and restart it and no change in steering wheel position. There was also an adaptive steering error on the dash. Another issue with this was that you could no longer see the speedometer as the steering spoke was covering it, we drove to the closest Ford dealer from where we were and we were told they didn’t have time to look at it on that day. I confirmed with the cashier that they were sending us away with a vehicle with a steering issue and the cashier once again just said they could not look at it on that day which I was not asking them to do I just wanted to leave it and go off in a loaner that I was able to get under the extended warranty. We went to the second ford dealer that was closer to our home and they took the vehicle in and 2 different service writers stated they had never seen anything like this before. they had the vehicle for a total of 3 weeks to diagnosis and replace the steering wheel and try to get the wheel back into alignment which took 2 trips. The second visit we met with the master tech at Ford country who went for a drive with us and could see that the Ford emblem in the center of the wheel was not straight and it took them 2 or 3 attempts to get it straight and the master tech with 35 years of experience stated they had only seen this 1 other time in all their years of working on vehicles. I just do not have confidence in the vehicle any longer and just keep thinking about what if this happened while we were driving and not just in a parking lot. I no longer feel safe in the vehicle
Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346
Check engine light came on. Took to the Ford dealer workshop, they checked and found nothing wrong with the engine. Check engine light came on again and this time the car jerks when it tries to accelerate. Could not go more 40mh due to the jerky motion. Took it back to the shop, they said coolant intrusion. They said it is going to need new engine because there is water/coolant intrusion. New engine estimate approximately $9000. Same dealership that we have been going to for maintenance, not sure why they did not see this from previous visits. I have seen complaints for same issue on this 2018 Edge, Ford needs to acknowledge that this is an issue.
My vehicle has 47K miles on it as the vehicle sat in the garage for 2 years ( 2019/2020) during COVID, it was never used. Recently as of Jan, Feb 2025, Slowly the car started to vibrate when starting the engine and the check engine came on. Every start in the morning or between trips, the engine would vibrate significantly , having the passengers inside (including kids) get worried about what is going on!. Also, an odd smell of burning in the exhaust , as though something other than fuel was being burnt. Took it to the dealership and they confirmed, an coolant intrusion. I checked online , to my surprise, I found everywhere that a lot of customers are having this coolant intrusion into the engine on the Ecoboost Engine and there has also been several class action lawsuit against this coolant intrusion into the engine. The Ford dealership mentioned , it would cost 10K to replace an engine and that is the only solution. With the powertrain warranty being within 60K miles, I am not qualified for the warranty as it is more than 5 years old as per Ford dealership. I am worried, that it could be very dangerous, as the engine could catch fire, if left untreated and I hope Ford acknowledge this known issue and not have their customers drive this faulty engine to end up into any disastrous issue with engine fires!!.
The contact owns a 2018 Ford Edge. The contact stated that while having a routine inspection at the local dealer, the vehicle was diagnosed, and it was determined that there was an oil leak to the oil pan gasket that needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
The rear lift gate will not open and it operates some time and cannot be open at all and no warning lights come on
Fly wheel and flex plate broke causing the car to lose power. The car then stopped having use of the transmission so was unable to move the car.
Driving to work & the vehicle started to behave like it was running out of gas, kind of a jerky motion. I was able to get an appointment @ the local dealership, they diagnosed it as having a cracked block by cylinder #3 causing coolant to enter the cylinder. This vehicle just turned 80k miles and was service for the same thing 6 months prior, same cylinder. There was no mention of a common problem with Ecoboost design flaws until the Service Advisor shared the info with me. A new engine had to be replaced @ a cost of almost $8000. A 2018 vehicle with a perfect maintenance record and only 80k miles should be needing a total engine replacement. Ford should back their products. I essentially bought a used Edge according to Blue Book and in reality bought my car twice.
A manufacturing defect has caused coolant to leak into the engine which can lead to an engine fire. Many other people with he same engine have reported the same issue.