NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford Edge. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Engine has coolant intrusion Drivers seat belt will lock periodically
The contact owns a 2018 Ford Edge. The contact stated while reversing out of the garage, the engine started to misfire. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle failed to start on another occasion. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #4. The mechanic added coolant to the vehicle and cleared the check engine warning light; however, the failure recurred. The vehicle was taken back to the mechanic, where the same assessment was made. The mechanic related the failure to TSB Number: 19-2346. The local dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
2018 FORD EDGE LEAKING COOLANT INTO CYLINDERS 2 AND 3. WE HAVE BEEN TOLD THE ENGINE HAS TO BE REPLACED, FORD HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME AND WILL NOT FIX EVEN THOUGH ITS PROVEN THEIR DESIGN WAS FAULTY, VERY FRUSTRATING
Check engine light and wrench light are both on. Checked by mechanic. Issue with power train:automatic torque converter. There is a recall on 2018 ford edge for this issue, but my VIN isn’t listed. Car has less than 60,000 miles on it.
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the vehicle shuddered significantly and stalled. The vehicle was taken to the dealer, where it was diagnosed that the engine block was fractured. The vehicle was not repaired. The contact stated that the failure recurred while idling at a stop sign. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block was fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The contact's cousin owns a 2018 Ford Edge. While the contact's cousin was driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test determined that there was coolant intrusion into engine cylinder #4, which caused the engine long block to crack. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and informed the contact that there were no recalls or warranty on the vehicle for the repair. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 96,418.
Coolant is leaking into the cylinder causing engine failure
When approaching a stop, the vehicle vibrates heavily as if it is trying to fight the brakes to continue moving and avoid downshifting. The wrench light on my dash came on, so I took it into the dealer to have the problem evaluated. The torque converter has failed on my Edge, according to the dealership evaluation. They also indicated that this could lead to complete failure of the transmission, inability to drive the vehicle and loss of power train control. The shop was able to verify the issue and confirm that it won't go away. There is no noted recall for bad torque converter according to Ford, but the service manager informed me that this is the most common issue with the Edge platform and it is expensive (between $5-10k). I contacted customer relations and ford says there is no issue with the platform and all vehicle repairs are the responsibility of the owner. I have independently reviewed documents regarding customer complaints and discussed the issue with Ford technicians and they confirm that Ford knows there is a problem and doesn't want to address it as a recall. Independent repair shops have refused to repair this transmission issue on the premise that it is a known issue that there is no resolution for and they do not want to have any responsibility over repairing a flawed powertrain and risk famage to their reputations, causing a disparate impact to the consumer. This needs to be addressed and remedied by Ford, especially since this is not an isolated issue, but platform wide.
Defective Engine: Liquid leaking on to engine block causing engine to misfire. This is a known issue with ford for the 2018 ford edge.
2018 Ford Escape Titanium with Ecoboost. Zero problems until 66,000 miles when the coolant started leaking into the spark plugs and cylinder 2 started misfiring. I was told I would need to replace the engine at $8,000 cost. Steve's Car Care had an email about this issue. Apparently, Ford knows about it. This is an issue that should definitely be a recall fix by Ford.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #2, due to coolant intrusion, resulting in engine damage. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 101,000.
The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The contact also stated that the engine temperature warning light was illuminated. The vehicle was able to be restarted however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline to report the failure. The failure mileage was approximately 135,000.
There was a cylinder wall breach causing coolant intrusion in to the engine. It’s issue is extremely common with the 2.0 ecoboost engines. My service engine light came on and I checked all fluids coolant was low and it was showing a misfire in cylinder #3. Replaced the park plug and added coolant and service engine light when off so I kept driving it. A couple days later I was driving and my car started over heating on a highway causing significant loss of power having to pull over to the side of the road to avoid an accident with my grand children in the car [XXX] and a [XXX] . Check engine light is on again check the codes and now misfire in cylinder 4 and crank shaft position is off. I took it to a ford dealership and the only fix is to replace the engine at 90,000 miles??? This repair will cost (($8500)). I haven’t had the car inspected by police or insurance company. Thank God it didn’t cause an accident or catch fire do to my rapid response otherwise this could have caused a fire or accident or even the loss of life for me or my grandchildren. I can’t believe Ford is allowed to sell these vehicles with this much of a threat to the people that are driving them. My vehicle has to sit because I can’t afford an $8000 hit right now. It’ll render me homeless….I am currently making a $600 car payment and $145 insurance payment on a car that is technically totaled. I’m asking for rides to work and there are days that I don’t make it to work. I have tried to tread in the vehicle but only getting $4000 for the tread in??? My 2018 Edge AWD with leather interior is in mint condition minus the engine issue that they were aware of. This should be illegal!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer’s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.
The vehicle started giving red overheating signals to the dash. I put in coolant. A week later it happened again and the car would only go 5 MPH. I called a mechanic and was told that this EcoBoost 2.0L was defective and that is was very common for the head gaskets to fail and poor coolant into the block. I had the vehicle towed to this mechanic and he confirmed the engine needed to be replaced. He quoted repairs at $8,000. I called FORD Motor Co direct and they told me in order to get help with repairs I had to take it to a FORD Dealer and get it evaluated. I had it towed once again to the local Dealership. They evaluated the vehicle and stated that the engine and turbo were both defective and it would be $9,000 to repair. They told me that this vehicle would definitely catch on fire if I had driven it after the failure. FORD is now denying any help with repairs and told me good luck. This is a safety hazard to my life and wellbeing and I feel FORD is negligant.
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 61,000.
Check engine light on 7/11- Code diagnosed as engine cylinder misfire. Warning indicator 9/9- High coolant temperature. Inspection- low coolant level- added coolant. Possibility of engine overheating and catching fire. Few hours later 9/9- low coolant level again with no visible leaks and white smoke emitting from exhaust- brought vehicle to service station- diagnosed with faulty head gasket leaking coolant into cylinder. Ford service bulletin shows known problem with engine block design and recommendation to replace. Brought vehicle to Ford dealer for their diagnostics.
Engine failed because of coolant in cylinders. Engine must now be replaced. This is a known issue with 2018 Ford Edge with 2.0 eco boost engines.
Recently, I had to replace the engine on my 2018 Ford Edge with only 73k miles on it. I spoke to an agent on July 10th with Case #: [XXX]. The total engine replacement cost was $7,700. Ford only covered $3,000, leaving me with the remaining balance of $4,700. I first noticed my check engine light was on in July, so I took it to the dealership (Tony Betten Ford, Grand Rapids, MI) to find out the engine block was cracked and needed to be replaced. The powertrain warranty only covers 5 years or 60k miles, and my vehicle is 6 years old with just over 73k miles, so it did not qualify. I should not have to replace an entire engine at this mileage, especially since other automakers' warranties are upwards of 100k miles. I've taken good care of this vehicle and bought it brand new (in 2018) and would expect better of a Ford Vehicle. Coincidentally, my brother also owns a 2018 Ford Edge. He had the EXACT SAME issue with his Edge around the same mileage (70k miles) and had to replace his engine too- This is clearly a known issue on these vehicles. Also, this is a current recall and known issue on 1.5L engine, so it's clearly an issue on 2L engine too. For the safety of all 2L engine owners, this should absolutely be a full recall. I've been a lifelong Ford vehicle owner and driver and I would hope the customer service from Ford would be to treat this as a recall and take care of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
100,000 Miles ad 2 months out of warranty -- dealer indicated the check engine light code of P0302 is a collant intrusion and the entire engine needs to be replaced for $10,454. This appears to be a reoccuring problem with Ford Edge Ecoboost.
The contact owns a 2018 Ford Edge. The contact stated while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was later taken to the local dealer who diagnosed a misfire in cylinder #3 caused by coolant intrusion into the engine. The contact was advised that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 55,700.
Warning light appeared on dashboard. Vehicle eventually had a very difficult time moving forward and would not go more than 5 mph uphill. Took vehicle to Ford dealer service center for diagnosis. The report from dealer states, "Verified concern, scanned for fault codes and found codes P01229, P0301 SN P00012. Pressure tested coolant system and found coolant intrusion into the cylinders. The technician advised to correct condition the long block would need to be replaced." (Attaching a copy of the report). Subsequent internet searches demonstrate that this is a known problem with Ford engines.
The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started and driving at various speeds, the check engine warning light was illuminated. Additionally, on several occasions the contact observed a burning odor inside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking abnormally with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where an OBD Scanner retrieved code for a misfire. The contact then had the spark plugs and ignition coils replaced; however, the failure persisted. The vehicle was then taken to another independent mechanic where it was discovered that there was coolant intrusion into cylinder #2. Upon investigation, the contact discovered Technical Service Bulletin: 22-2229. The dealer and the manufacturer were notified of the failure and informed the contact that there was no recall on the VIN. The vehicle was not repaired. The failure mileage was approximately 61,000.
The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, there was a misfire and the check engine warning light illuminated. The vehicle was taken to the dealer where it was first diagnosed that a tune-up was needed then the vehicle was diagnosed as a failure with oil leaking into the head gasket, and the engine needed to be repaired. The final diagnostic test determined that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 72,000.
Lug nuts swelled
Faulty engine design (thin wall between coolant chamber and cylinders) allows for coolant to enter the cylinders. This leads to an overheating engine (that can catch fire) and ultimately creates a blown head gasket. This is a common issue in the Ford EcoBoost engines. There is a TSB on the 1.5 liter engines, but not the 2.0 on this model. There is currently a large lawsuit happening for this reason. Vehicles with under 60k miles are getting blown engines for this problem, most people still owe several thousand dollars on their vehicle when this happens.
The contact owns a 2018 Ford Edge. The contact stated while reversing out of the driveway at approximately 2 MPH, the steering wheel was very difficult to turn to the left or the right. The contact stated that the "Steering Fault - Service Required" and the "Service Advancetrac" warning lights were illuminated. The contact turned off and restarted the vehicle however, the power steering functionality was not regained. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was 56,272.
Check engine light came on and took to dealership. Diagnostic revealed that coolant was leaking onto the engine. Car is 6 years old and was told this was a known problem with Ford, who have since corrected it but is not offering anything for known problem in engine in older models.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the transmission was slipping with the check engine warning light illuminated. The contact stated there was white smoke coming from the exhaust pipe. The contact who is an independent mechanic, diagnosed the vehicle with coolant intrusion into the cylinder and retrieved DTC code: P0301 (Engine Misfire). The contact stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,500.
I have a 2018 Ford Edge SEL with 36,460 miles on it. Problem began a few months ago on startup, engine would shudder for a few seconds then clear up, no check engine light came on. A few weeks later I experienced the same issue but the engine light came on! The repair shop changed the ignition coil, the spark plugs and the #2 cylinder injector! Vehicle ran well for a few weeks. While driving on [XXX] in Virginia the engine misfired and the check engine light came on, I found a Ford Dealership nearby and had them do a diagnostic check on the engine! I was informed by the service manager that the problem was “coolant intrusion” in the #2 cylinder! He provided me with the technical service bulletin #22-2229 which clearly states that to correct the problem “the long block engine assembly” must be replaced! Price quoted for this repair was $7,000 plus labor! My local dealership filed a claim with Ford, waiting to hear back from them, not holding my breath! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission went to nurteal because it went out at 139k tow to repair shop who stated this the same transmission as escape called ford cs was told there a customer extended warranty placed on my transmission but covered it to 120k I was never notified of this ford said tuff but if it’s the same transmission as escaped they should warranty it
My check engine light came on and I got my car scanned & it said it was my ignition coils & my spark plugs which I got fixed check engine came on again and it looks like my coolant was low so I filled it up & it came on again now I have smoke coming out the back of my car so it seems to be leaking. I’ve read online about the coolant issues. My car only has 60,000 miles.
The contact owns a 2018 Ford Edge. The contact stated that while starting the vehicle, the engine was misfiring intermittently. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #2, causing the misfire and the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the vehicle struggled to remain running. The contact stated that the failure persisted, and the check engine warning light illuminated. The contact took the vehicle to a dealer where it was discovered that there was coolant on the spark plugs, with coolant intrusion into cylinder #2. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.
Engine light came on. Running rough. Low engine coolant. Dealer said code was a misfire in Cylinder #2 and coolant was leaking into cylinder #2. Said engine needs to be replaced for $8300.
Coolant leaking into engine cylinders. Ford edge running a little rough with white exhaust smoke. MIL did not appear illuminated for some time after the appearance of white exhaust smoke.
Coolant is leaking into cylinder 1 causing the engine to fail and needing to be replaced
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the message “Engine Coolant Over Temperature” was displayed and the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed and confirmed with engine coolant over temperature failure. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall related to the failure. The failure mileage was 73,487.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the engine misfired, and the check engine warning light illuminated. The contact also stated that the temperature gauge indicated that the engine was overheating. The contact checked the coolant level and discovered that the coolant level was low; however, the contact stated that there were no indications of a coolant leak. In addition, the contact stated that smoke was coming from the exhaust pipes. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a blown head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,500.
The contact owns a 2018 Ford Edge. The contact stated that while at a stop light, the engine started to overheat. The engine overheated warning light was illuminated. The contact had an independent mechanic check the vehicle and determine that the spark plugs were corroded. Additionally, coolant and water were added to the vehicle, but after driving for 10 to 15 minutes, the coolant level was low again. There was no indication of a leak. The mechanic informed the contact that oil was leaking into the engine. The contact called the local dealer, who informed her about a diagnostic test and that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The approximate failure mileage was 115,233.
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with engine long block failure. The vehicle was not repaired. The contact was relating the failure to Technical Service Bulletin: 22-2229. The manufacturer was made aware of the failure and confirmed there was an unknown Customer Satisfaction Program Number; however, the VIN was not included. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 47,500.
2018 Ford Edge, well maintained, 67k miles. Coolant is leaking into Cylinder 4 through is microhole that can cause the engine to explore. The dealership quoted me nearly $11,000 to fix. The car according to Kelley Blue Book is worth that much. This care should be recalled IMMEDIATELY. There is a class action lawsuit against for for this very problem. It is not safe and ford is totally scamming customers out of money based on a manufacturing defect.
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking. An unknown message was displayed, and the check engine warning light was illuminated. The contact checked the coolant level and discovered that it was empty. The contact added coolant to the coolant reservoir; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 42,800.
My check engine light came on but it was driving fine and we checked all of the fluids and everything was okay and the light went off and then two days later I had a alert pop up while driving that my engine was hot and overheating pull over to find that I have no coolant randomly and we don’t know where it’s going. Had it looked at and they couldn’t figure out where it was going either. Two weeks pass and I’m driving on the highway and my car starts shaking and the check engine light is flashing while white smoke is blowing out from exhaust and from under my hood and had to call 911 because I thought my car had caught fire. Pulled over to find all of my oil all under my car and all on the ground. Had the car towed back home so I could take it to the shop as the incident happened on Memorial Day. The shop looked at it and figured it was my head gasket valve covers so I had that replaced just for oil to still be leaking and now come to find out that it’s seaming to be my cylinder has gone out along with multiple other issues. Finding out that ford knows about this issue with these vehicles irritates me even more. The car is still in shops a month later.
Coolant intrusion into cylinder number 2. Engine runs really rough and we cannot drive it until we get the engine replaced. A KNOWN issue that ford isn't covering even though they released a TSB stating it is a manufacturer defect because they made the cylinder walls too thin between cylindersnumber 2 and 3. Myself and who knows how many others are out $5000 to $9000 for repairs on vehicles we still owe a lot of money on. Some of these failures have lead to engine fires. Now I have a $40k car in my garage I can't drive for fear of fire and have to spend a fortune to fix. Please make ford own up to this and fix our vehicles!
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact stated that the temperature gauge indicated that the engine had overheated. The vehicle was taken to the dealer where the vehicle was diagnosed, and the contact was informed that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall however, the VIN was not included in the unknown recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 78,000. The VIN information unavailable.
The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the engine was misfiring, and there was smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.
I had my car serviced. I drove less than a mile and noticed the check engine light was on. I called the dealer to see if they could check it as I had to drive 120 miles round trip for a doctor’s appointment that day. I was told it indicated a misfire but not to be concerned; I was told it was ok to drive. They cleared the error message and told me I was good to go. The check engine light came on sporadically for a week then stayed on permanently. I called on a Friday and got it in for diagnostics the following Monday (2 weeks from servicing date.) I was told after diagnostics that the coolant was low and they needed 2 hours to remove a spark plug and check cylinder 3. I was advised that they had seen this issue previously on other Ford vehicles and it was not a cheap fix if what they suspected was happening. The Service department later confirmed there was a coolant intrusion (coolant was leaking into cylinder 3.) I was told that this has been an issue for Ford and they have redesigned the block so this can no longer happen. It would just be a matter of time before the engine would be ruined on my vehicle (2018 Ford Edge with slightly over 52000 miles.) Ford knows they have a problem with the design of the engine of the 2018 Ford Edges but they are handling each vehicle individually instead of voluntarily fixing all of them. I do not have an extended warranty so they may offer some financial assistance for the repair but if I had warranty coverage it would be entirely covered. They are pricing assistance based on warranty coverage. Ford knows they have a problem; they have redesigned the engine to eliminate the coolant intrusion. A new redesigned engine is what the dealer would put in my vehicle.