2020 Ford Edge Driver Assist & ADAS Problems

The contact owns a 2020 Ford Edge. The contact stated that while reversing in a parking lot, the rearview camera image failed to be displayed. The message “Camera not Available” was displayed. The vehicle was taken to the dealer and was diagnosed with the failure of the rearview camera image; however, the vehicle was not repaired. The manufacturer was notified of the failure, where it was confirmed that the VIN was not included in NHTSA Campaign Number: 26V123000 (Back Over Prevention). The approximate failure mileage was 72,000.

The contact owns a 2020 Ford Edge. The contact stated that while starting the vehicle, the Pre-Collision control activation notification failed to display for approximately 2 minutes after starting to drive. The Pre-Collision notification flashed a warning sign with a red wrench informing the driver to See Owner’s Manual. While driving at various speeds, the Forward Collision Avoidance system activated unintendedly, which caused the system to take control of the vehicle. While the system was activated, the accelerator and brake pedals showed great resistance while being depressed and the vehicle was difficult to steer. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 89,871.

The contact owns a 2020 Ford Edge. The contact stated that the forward-facing camera stopped functioning as designed, with the messages "Pre-Collision not Available - Sensors Blocked, Please Clear Sensors" displayed. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the forward-facing camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Front camera malfunction, not available. I’ve tried to reset by disconnecting the battery for over an hour. Will not reset. Every time I start my vehicle I get the warning. Cleaned the windshield and that has not helped. I have 25,000 miles on my 2020 Ford Edge.

The Forward Collision Warning system became inoperative because of a failed electronic module. The dealership indicated that the self test ipma code u3009-49 test diagnostic called for the ipma replacement and programing. The failure of this component endangers pedestrians, other vehicles and passengers by failing to stop the vehicle when an imminent collision is about to occur. Given the 63,000 kilometres of this vehicle when the module failed, its expected life of 250,000 kilometres, the cost of replacing this component during its life, at more than 20% of the purchase price of the vehicle, is ridiculously high.

The contact owns a 2020 Ford Edge. The contact stated that on several occasions while in reverse, the rearview camera image was black with wavy lines, and a distorted image. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

When I’m driving all the sudden my braking system will say collision warning and slam the brakes on, the car pump the brakes and stop moving. It just does it at random times out of nowhere. Seems like most times I’m going at slow speed but I’m afraid I’m going to get rear ended. I’ve already taken it to Ford once and the reset code to system telling me Ford knows about this error but has not recalled it yet! This is very scary while driving and dangerous… plus I have children in the car!

VEHICLE transmission while in park failed to remain and moved backward on its own. My safety was at risk as a tractor trailer pulled into rest stop and had to brake b4 colliding with the said vehicle, also if anything was behind me it could have been at risk. unknown unknown NO there was NO warning lamps or messages of this problem, however there were indications on the dashboard lights that stated Blind Spot System Fault AND Cross Traffic System Fault at 45478 miles and Prior

The contact owns a 2020 Ford Edge. The contact stated that upon shifting the vehicle into reverse, the center display failed to display a rearview image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.

WHILE IN MOTION WITH NO ROAD TRAFFIC AHEAD OF VEHICLE CRASH DETECTOR ENGAGES, OCCURRED ON HIGHWAY STRAIGHTAWAY. WHILE IN MOTION LANE ASSIST MADE A HARD PULL TO THE RIGHT, DRIVER OVERCORRECTED TO THE LEFT RESULTING IN COLLISION, OCCURRED ON HIGHWAY STRAIGHTAWAY.

RECENTLY, MY 2020 FORD EDGE, WITH 1,800 MILES, DISPLAYED A WARNING THAT THE PRE-COLLISION ASSIST WAS NOT AVAILABLE. AFTER COMPLETING THE POSSIBLE SOLUTIONS INDICATED BY THE OWNER'S MANUAL WITHOUT SUCCESS, I TOOK THE EDGE INTO A FORD DEALERSHIP. THE SERVICE TECH'S ATTEMPT TO REPROGRAM THE UNIT REVEALED THE FRONT CENTER CAMERA WAS OFFLINE. UPON FURTHER INSPECTION, IT WAS DISCOVERED THAT THE BRACKET THAT HELD THE CAMERA AND RADAR COMPONENTS OF THE 2020 EDGE WERE DAMAGED REQUIRING REPLACEMENT. THE FORD TEAM THEORIZED A STONE HIT A 2 MM PLASTIC GRILL TRIM BREAKING IT, THEN THE SAME STONE RICOCHETED AND DAMAGED THE PLASTIC BRACKET HOLDING THE CAMERA AND RADAR COMPONENTS OF THE PRE-COLLISION ASSIST RENDERING IT USELESS. NO SIGN OF ANY IMPACT. TO REPLACE THE BRACKET HOLDING THE PRE-COLLISION HARDWARE COSTS $80. HOWEVER, LABOR WAS $600. NO CHOICE BUT TO HAVE IT REPAIRED. THE FORD MOTOR COMPANY DETERMINED, USING AN UNKNOWN METRIC, THAT THE REPAIRS WERE NOT COVERED BY THE THREE-YEAR BUMPER-TO-BUMPER WARRANTY. THE FINAL COST TO ME OF THE REPAIRS: $671. DURING THE REPAIR, I LEARNED THAT THE EDGE MODEL YEARS PRIOR TO 2020 HAD A METAL BRACKET TO PROTECT THE PRE-COLLISION CAMERA AND RADAR COMPONENTS. HOWEVER, FOR THE 2020 EDGE MODEL YEAR AND BEYOND, FORD REPLACED THE METAL BRACKET WITH A PLASTIC BRACKET. IN SHORT, THE BRACKET WOULD NOT HAVE BEEN DAMAGED IF HIT BY A STONE IF THE METAL BRACKET HAD NOT BEEN REPLACED BY FORD WITH A PLASTIC BRACKET. I BELIEVE THAT THIS PLASTIC BRACKET IS NOT ONLY A THREAT TO ME AND MY PASSENGERS SAFETY, THE PROPER FUNCTIONING OF THE PRE-COLLISION ASSIST, BUT ALSO AN OUTRAGEOUS EXPENSE FOR FORD CUSTOMERS WHO MAY NOT AFFORD TO HAVE IT REPAIRED. THUS, EXPOSING CUSTOMERS TO UNSAFE DRIVING CONDITIONS. THE METAL BRACKET SHOULD REPLACE THE PLASTIC BRACKET. INCLUDED IS A PICTURE OF THE FRONT GRILL AREA CRACKED BY A STONE.