2013 Ford Escape Air Bags & Restraints Problems

Ford recall 14s21 was performed on this vehicle in 2015. I currently have a DTC b10a2. The code indicates that the restraint control module has failed. I contacted the local ford dealer, Cavalier Ford, and was told that the item was out of warranty. The issue is safety. The representative that I spoke with did not understand that the item that was the focus of the original recall has failed. Based on the original recall, the air bags and belt pretensioner could fail in the event of an accident. The replacement of the original item does not provide long term protection since it has failed again.

The contact owned a 2013 Ford Escape. The contact stated that while driving approximately 25 MPH, the rear passenger side door erroneously opened causing a distraction to the driver and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged but the air bag did not deploy. During the crash, the contact sustained neck, shoulder, and back injuries. No medical treatment was received. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 212,000.

I was in an accident on 5/13/2023 and I got hit head on in the front. None of my airbags came out.

The contact owns a 2013 Ford Escape. The contact stated while on the highway during rush hour driving at 30 MPH, the vehicle behind failed to slow down causing her to crash into the vehicle in front when her vehicle was rear-ended. The contact stated the seat belt's pretensions failed to function, and the air bags failed to deploy. During the impact, the contact hit her head on the steering wheel. In addition, the contact sustained a fractured nose, facial bruises, and neck injuries. An ambulance arrived at the scene and treated the contact then transported her to the emergency room where a MRI and CT scan was performed. The police arrived on the scene and filed a police report. There was damage to the front bumpers and grill and rear of the vehicle, but it was drivable. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). The approximate failure mileage was 99,000.

In my 2013 Escape, the driver's side seatbelt would no longer retract back in place on its own- and while driving it would not retract properly, usually staying loose and laying on my lap while buckled. The passenger side seatbelt would not fit snug around the passenger either. Both front seatbelts would not restrain anyone in the event of braking hard. I took it in for repair to Fred Bean's Ford in Exton, PA. It was unsafe to drive the car because both the driver and passenger would fly forward when the brakes were pushed hard- no restraining at all from either seatbelt. The dealership charged me over $1200 to install a new part called a pretensioner in both seatbelts. I saved my receipt.

The contact owned a 2013 Ford Escape. The contact stated while driving at 75 mph, a deer unexpectedly ran across the freeway. As a result, the vehicle ran into the deer. The air bags failed to deploy. A police report was filed. There were no injuries sustained but the contact suffered a sore back. The vehicle was not drivable and was towed to their home address. The vehicle was diagnosed by an independent mechanic as a total loss. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 106,200.

THE DRIVER SIDE SEAT BELT WILL NOT LATCH. ALSO, THE LEFT BACK DOOR WILL NOT OPEN.

Bought my 2013 Ford Escape SEL 2 years ago. The airbag light has been on the whole time. I went and had it checked after I was hit in the passenger front side and airbags did not depoly. My husband got hurt. I was told it needs a part replaced. I know there was a recall on the airbags on this vehicle and the owner stated never had it replaced thru recall. I always have my 2 youngest grandbabies with me and I want to keep them safe. This is very important. Please help. 2nd issue is the front suspension, I can go over a rough road and it sounds awful making noise the whole time.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY OR RETRACT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTOR LANDER (1731 W. MAIN STREET, LANDER, WY 82520, (307) 335-3359) AND IT WAS STATED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SEAT BELTS SHOULD BE WARRANTIED FOR THE LIFE OF THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.

The contact owns a 2013 Ford Escape. The contact stated that the driver’s side front seat belt failed to retract as needed. The vehicle was taken to the dealer and the retractor was replaced under warranty. The failure reoccurred approximately 2 months after the repair. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the retractor needed replacing again. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

I purchased my vehicle may 6,2020 Accident accord in Winnie,Tx June 22,2020 on the highway me and my kids father were on the highway at the time the highway was getting construction work done as we were driving down the highway street someone hit us broke one of my ribs and my left elbow as well I didn’t have any knowledge of knowing my vehicle had a recall until I just realize searching on my vehicle I purchased and the reason why it wasn’t taken cared before I had family matters sorry so late Briana Roy The consumer stated that she suffered a lot of traumas during this incident. No assistance has been offered yet due to the incident occurring during the pandemic.

THIS CAR WAS INVOLVED IN AN ACCIDENT THE CAR STRUCK SEVERAL TREES HITTING THE FRONT END OF THE CAR AND THEN LANDED ON THE DRIVER SIDE. THE FRONT AIRBAGS NEVER DEPLOYED NOT DID THE DRIVER SIDE AIRBAG. MY TEENAGER WAS DRIVING THE CAR WHEN IT TURNED OVER HE HAS BEEN CONCERNED WITH WHY THE AIRBAGS NEVER DEPLOYED. THE SIDE AIRBAG SHOULD HAVE WITH THE WAY THE CAR LANDED ON ITS SIDE. IF THE AIRBAG HAD OF DEPLOYED THEN HIS HEAD WOULD HAVE NEVER HIT THE WINDOW. THERE IS NO WAY THAT WHEN YOU LOOK AT THE PICTURES I FEEL THAT SOMEONE CAN HONESTLY TELL ME THAT IT JUST DIDN'T HIT WHERE THE SENSOR WAS AND THAT'S THE REASON. HAS THERE BEEN A RECALL ON THE AIRBAGS THAT WE AREN'T AWARE OF OR COULD THERE BE AN ISSUE. THIS HAS US CONCERNED BECAUSE THIS ACCIDENT COULD HAVE BEEN WORSE THAN IT WAS AND MAYBE IF THE AIRBAGS HAD OF DEPLOYED THERE MIGHT HAVE BEEN MORE INJURIES BUT SOMETHING JUST DOESN'T SEEM RIGHT. THE ACCIDENT HAPPEN ON A SIDE STREET THE SPEED WAS ABOUT 40 MPH GOING AROUND A CURVE MOVED OVER TO THE EDGE OF THE ROAD DUE TO CAR BEING IN HIS LANE. WHEN MOVING OVER THE CAR STARTED SLIDING INTO THE WET GRASS TRIED BRINGING BACK BUT OVER CORRECTED THEN THE CAR STRUCK A TREE HEAD AN EMBANKMENT THEN TURNED OVER IN DRIVER SIDE. *TR

MY VEHICLE WAS STATIONARY. I WAS REAR ENDED BY A MID SIZE CAR GOING AT LEAST 55MPH. THE VEHICLE DID NOT BREAK BEFORE COLLIDING WITH MY VEHICLE. MY AIR BAGS DID NOT DEPLOY. BOTH MY DRIVERS SEAT AND MY PASSENGERS SEAS BROKE. THE PLASTIC SURROUNDING THE BASE OF MY SEAT WAS DISLODGED AND CRACKED. THE METAL STRUCTURE OF THE SEATS ALSO BROKE. BOTH MY DRIVERS SEAT AND FRONT PASSENGERS SEAT WERE COMPLETELY LAID BACK AND DID NOT RAISE AFTER THE COLLISION. THE SEATS BEFORE THE COLLISION WERE IN THE UPRIGHT POSITION. DUE TO THE AIR BAGS NOT DEPLOYING MY HEAD CONTACTED THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE AIR BAG ABOVE THE FRONT PASSENGER'S SIDE WINDOW DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO NEWINS BAY SHORE FORD LOCATED AT (219 W MAIN ST, BAY SHORE, NY 11706 631-665-1300) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER BUCKLING THE DRIVER'S SEAT BELT. ADDITIONALLY THE DRIVER'S SIDE SEAT BELT ALARM WAS INOPERABLE AND DID NOT CHIME WHEN THE SEAT BELT WAS NOT FASTENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAT BELT SENSOR WAS FAULTY. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000. *BF *JS

DRIVERS SIDE SEAT BELT DOES NOT RETRACT. AS A RESULT I TESTED IT BY INSERTING THE BUCKLE AND PULLED ON THE BELT QUICKLY/SHARPLY TO DETERMINE IF IT WOULD LOCK UP. WHILE THE PASSENGER SIDE RETRACTS AND LOCKS UP, THE DRIVER SIDE DOES NOT. DON'T BELIEVE THE SEAT BELT WOULD RESTRAIN THE DRIVER IN AN ACCIDENT. MY WIFE DRIVES THE CAR AND SAID THIS BEGAN ABOUT 6 MONTHS AGO. I WAS UNAWARE OF THIS UNTIL RECENTLY.

TRANSMISSION WAS MESSED UP WHEN I BOUGHT OUT OF A DEALERSHIP I PAYED 4,000 TO FIX IT AND GET IT REBUILT FOR IT TO FAIL AGAIN.

SEATBELT FAILS TO RETRACT PROPERLY. THE TENSION ON THE RETURN IS INADEQUATE. IT WILL RETRACT BY PUSHING THE SEAT BELT BACK INTO THE SLOT TO SOME EXTENT BUT NOT FULLY AND CERTAINLY NOT ON IT'S OWN.

DRIVERS SIDE SEAT BELT FAILS TO RETRACT WHEN BUCKLING UP. SLACK REMAINS WHILE DRIVING.THIS DOESN'T EFFECT THE G LOCK MECHANISM. IF IN A CRASH THE SEAT BELT IS USELESS TO PREVENT IMPACT OF STEERING WHEEL. A PERSON WOULD ONLY HAVE AND AIRBAG TO PROTECT DURING AN IMPACT. SEAT BELT THAT DON'T RETRACT SHOULD BE A SAFETY CONCERN IN ANY VEHICLE.

DRIVER SEATBELT WILL NOT TIGHTEN WHEN BEING WORN AND NOT SURE WOULD LOCK IF IN ACCIDENT!