NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2014 Ford Escape. The contact stated that while the transmission was shifted into drive(D) or reverse(R), the vehicle was shaking. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
THE REAR BACK UP CAMERA IS ACTING UP. SOMETIMES COMES ON, SOMETIMES IT IS SHOWING UPSIDE DOWN. I HAVE COME TO RELY ON THIS SAFETY FEATURE AND NEED IT REPAIRED.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and steam was coming from the engine compartment. The contact stated that a fluid leak was seen underneath the vehicle while parked. The coolant reservoir was refilled. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact made the mechanic aware of the failure, and the vehicle was diagnosed, and it was determined that the engine needed to be replaced because of coolant intrusion. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,830.
I've been having rear suspension issues, due to the fact I just had to replace my rear shocks on my 2014 Ford Escape Titanium. I recently got my rear shocks replaced through Goodyear in Bartow, Fl. about 2-3 weeks ago & had to return to Goodyear again 3 different times in this month of February of 2023 to tighten up the rear passenger side. I'm told by mechanic techs at Goodyear that it appears I might be having "control bar" issues on this 2014 model & it being NOT the rear shocks after all. But I'm having to replace the front end with new struts as well. I feel it is neccessary to let anyone having the same issue with the suspension on my 2014 Ford escape needs to investigate this!
UNKNOWN SSM 48397 SSM 48397 - 2013-2015 Fusion/MKZ/Escape/MKC - 1.6L GTDI, 1.5L GTDI, Or 2.0L GTDI With DTC P00C6, P0087, P008A, P008B, P018C, Or P018D - FLP Sensor Available Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a biased or failed Fuel Low Pressure (FLP) sensor, the sensor is available without the need to order the entire fuel line assembly. The FLP sensor, located on the fuel supply line to the high pressure pump, provides the low side fuel pressure input to the PCM so the Fuel Driver Module can be controlled accordingly. The FLP PID can be viewed in the Datalogger and then compared to a manual pressure gauge per pinpoint test HC in the PCED to validate the sensor is working properly. The Fusion/MKZ catalog has been updated to show the sensor availability.
Received a message on dashboard about a steering assist fault all of a sudden. The steering wheel is hard to move.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 25 MPH and making a left turn, the vehicle lost power steering functionality. The contact pulled over without power steering assist and turned off the vehicle. The vehicle was restarted, and the power steering functionality resumed. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but had occurred three times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 70,000.
The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.
This is ongoing issue that Ford is aware of, has been addresses by previous recall related to thermostat sensor. However this does not fix the issue that the car over heats loses all coolant automatically shuts down when driving. This car has been been serviced beginning in 2019 to now with the same problem. Yes all receipts, mileage diagnosis etc have been maintained. I have had hoses replaced 3 times am now on the 4th time (Just 6 weeks later). Car overheated on I294 tristate had to be towed 30 miles December 2022. Currently have my 2nd open case with FORD as they know the ECO boost is a major cause and are facing several class action lawsuits they disregard the fact that someone will be killed by their irresponsible disregard of the known problem. Well into the thousands to address a bandaid and not fix the root cause of the engine/hose/coolant overheating problems
The back-up camera has been out on my 2014 Ford Escape Titanium for years. I am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. This is absurd to me that software updates are needed for backup cameras to continue to work properly AND that the consumer should be expected to pay for this. I do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. They are a huge safety factor in crowded, busy parking lots from my perspective. The backup cameras are also a GREAT safety feature for young, inexperienced drivers. It is my understanding that at this time, some of the NEWER Ford models currently have an issue with backup cameras NOT working and there has been a recall issued to correct it. How is this fair to consumers who have older Ford models or different Ford models but are experiencing the SAME issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? I am writing a letter to Ford & I have also provided feedback over the phone to them and been given a case number. Windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. It should be a cost of doing business if cameras are going to be offered as a feature on vehicles.
The gear shifter bushing separated from the transmission and would not engage the transmission. The car, luckily, was in Park. There was a previous recall in 2018 that supposedly fixed this problem, but I now have the car at Ford trying to get the issue resolved. It appears this same problem is being discovered on later model Ford Escapes and other models. Here's an excerpt of the recall from the Ford site: DEARBORN, Mich., July 18, 2018 – Ford is issuing two safety recalls in North America. Details are: Select 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. Ford is issuing a safety recall in North America for approximately 550,000 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to “Park” and remove the ignition key, while the transmission may not be in “Park,” with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash.
Fumes from Car inside cabin Why is this not a recall This is not the only model doing this This needs to be addressed
Electrical issue for headlight having to replace the socket and lightblub everytime the light blub goes out. Every 2 months. Back up camera not working, blue screen, glitches, upside down, or says rearview camera not working.
Transmission Yes, you can inspect it upon request. Our whole family was in the car, on a main road, we were all at risk It has been confirmed it’s the transmission. Insurance is aware. We were unaware of any problem, no lights on dash. Driving on a main road and the car just stopped working. We had to coast to a space place to stop. And then the car didn’t move forward or backwards.
The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, there was significant white smoke coming out of the exhaust pipe. Additionally, the message "Engine Power Reduced" was displayed. The contact pulled into a gas station and verified that the engine oil and coolant level were normal; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder head gasket was leaking coolant into the engine. Additionally, the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) since the VIN was not included. The failure mileage was approximately 110,000.
The motor blew out on e-way at 70 miles hour in middle lane and was stuck there almost getting hit for over hour this is second 1.6 ecobosst motor thats been put in from ford first blew out at 32000 miles this one has 61000 miles both times regular oil changes on time and never ran low very dangerous for this to happen twice already
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, after shifting the vehicle into drive, the engine started to overheat and went into LIMP Mode. The check engine warning light and the low coolant warning light were both illuminated. The contact took the vehicle to a certified mechanic who stated that the exhaust from the coolant was getting into the engine, causing a fracture in the head gasket. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 56,000.
Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to the Toyota dealer where it was purchased. The Toyota dealer diagnosed that engine oil was leaking from the valve cover gasket. The dealer replaced the valve cover gasket, the coolant hoses, and the coolant reservoir; however, the failure recurred. The vehicle was taken back to the Toyota dealer, where the engine was replaced; however, the failure persisted, and the engine was replaced a second time. The contact stated that upon taking the vehicle to the Toyota dealer for an oil change, the dealer informed the contact that the Eco booster was leaking. There was no further information provided. The vehicle was not repaired. The local Ford dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 113,154.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that a year ago, the vehicle was serviced under an engine recall repair due to coolant leak. The contact stated on several occasions, the vehicle had been taken back to the dealer due to the failure after the recall repair had been completed. The vehicle was towed to the dealer and remained at the dealer since the beginning of January 2024. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was consuming an excessive amount of coolant. While driving approximately 42 MPH, the engine started sputtering, the check engine warning light illuminated, and the message to “Service the Engine” was displayed. The vehicle was taken to the dealer to be diagnosed and it was determined that the #2 coil and spark plug needed to be replaced. The coils and spark plugs were replaced; however, the failure persisted. While driving at approximately 40-45 MPH, there was smoke coming from under the hood of the vehicle. The contact had pulled over to the side of the road and waited for the engine to cool down. A certified mechanic arrived at the vehicle location to diagnose the vehicle. The contact was informed that there was a coolant intrusion into the engine, causing contamination to the spark plugs and ignition coils. The mechanic informed the contact that the fuel gasket had failed due to the leaking and caused a fire. The mechanic cleaned the area and covered it with electrical tape to prevent another fire. The mechanic referred the contact to the dealer for assistance. The dealer confirmed that the VIN was not under recall and referred the contact to the manufacturer. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 114,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated, and the vehicle started to overheat. The contact was able to pull over on the side of the road and noticed that the coolant level was low. The contact added more coolant and the vehicle started operating normally. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 140,000.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, there was coolant leaking from the bottom of the vehicle. The check engine warning light was illuminated, and the "Low Coolant" message was displayed on the instrument panel. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,500.
Once the car is heated up and warm enough to drive it doesn’t want to go, it doesn’t shift correctly and it kicks back hard when shifting. Cylinder 3 keeps misfiring I had to replace it 3 times in the past 2 years, power to the windows aren’t as strong and the heat doesn’t come out as warm.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to run rough. The contact stated that the vehicle was vibrating with smoke coming from the engine compartment. The contact stated that the "low coolant" and check engine warning lights were illuminated. The contact stopped and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: 19-2346 Coolant Intrusion In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 137,000.
2014 Ford Escape titanium that has been having issues with coolant leaks and overheating. The first instance was in Dec 2022. The vehicle stalled while it was being driven at about 25-30 mph. The vehicle said that the coolant levels were low and the cars Engine heat level shot up. Checked the coolant level and it was full as I recently changed the oil and topped everything off. I towed it to Cortese Ford dealership in Henrietta and a appointment was set for about 4 days later. They said the issue was that the car was leaking coolant somewhere but they can’t find where, so our options were A.) use a pump process where they would pump air into the coolant system and see where the leak is or B.) reroute the entire coolant system and see if that resolves the issue. So I went with option B because it was the cheaper option and it costed about $996 dallors. About 3 months later the same issue occurred, car stalled, engines heat gage shot up but this time the coolant level was low even after a top off. I added coolant and the car came back but I still called Cortese to see if there was a bigger issue. Appoint was set for 5 days later and we took it there. They came back and said the issue was that one of the main heater hose was cracked and was leaking coolant, and that costed another $1000 to fix. Finally last Thursday, the car wouldn’t start up, the dashboard was saying the cars Engine was overheating and couldn’t be started. So I waited an hour later and tried to start it again, and it said the same thing. I drove it down to a local auto shop even with the warning to get it checked out. The mechanic checked the cars codes and we had 7 codes pop up. They were P0116, P050A, P050B, P050E, and P1299 and to my understand they all have to do with Temperature and overheating
The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the passenger attempted to open the front passenger’s side door and after the door was unlocked, the outside door handle detached. The contact stated that the door latch was causing an issue with the inside passenger’s side door handle. The vehicle was previously repaired under recall. The contact stated that immediately after the first recall repair was performed the failure occurred. The vehicle was inspected by an independent mechanic and the contact was informed that the door latches needed to be replaced. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 105,000.
Backup camera goes blank when you put the car in reverse. I have no visual. It has been this way for over a year and it has been reported to you before. Now there is a ford recall for this exact issue but my year car isn’t included.
I have twice repaired a canister purge valve and the line that goes with it. I am having to replace it a 3rd time from the same problem that is a recall in the Ford Focus with the same engine. The first thing it does is not start after putting gas then the engine light comes on which caused me to be stuck at the gas station. I have the receipt for the 2nd time it was repaired and the parts were purchased from Jordan Ford in San Antonio both times and I'm going to have to purchase the parts again plus the repair. This should be a recall as other people who own the same Escape have the same problem.
My 2014 Ford Escape titanium model has been diagnosed by Stamford Ford in Stamford CT as basically being totaled due to coolant which leaked into the engine. The cost they quoted to replace the engine is $10-11k. But no one would put that kind of money into an 8 year old Ford. The car has only ever been serviced at Stamford Ford Lincoln where it was purchased. Every oil change. Every service Every maintenance was done at this dealership. I had just paid them $1500 for new tires and new spark plugs. Interestingly they told me to replace the spark plugs on the recommended maintenance schedule but there was absolutely nothing wrong in the spark plug system. A mont later the front passenger side bulb went out so I took it right in and they said changing the bulb didn’t solve it so they had to replace the entire modular piece for about $600. I paid that. The next morning there was fluid leaking from my car. I drove right back and was told the soonest they could get me in to evaluate that was Jan 9. I had no choice but to take that appointment. In retrospect it was prob an engine coolant leak The coolant container/system is right behind that large modular headlight part which they said took a lot of labor and time to get in and out. Best explanation is that they damaged it or loosened some connection in the coolant system which caused a leak and then totaled my engine. However Stamford Ford owner Dominick Franchella is not taking any responsibility and instead says Ford 2014 Escapes are notoriously prone to coolant leaks and engine destruction for many years now. Ford takes no responsibility for their design/failure and has never issued any solutions. A recall of some cars (not mine) simply installed a coolant level reader so owners would know that their coolant level was dangerous. No fix.Ford was able to persist in selling these flawed cars which are extremely dangerous. And the incredible expense. So I just spent $2000+ and I now have NO CAR. Ford needs to reimburs
I was driving my 2014 Ford escape and it was cold temperatures but I came to a stop sign and when I went to go it was like I was in neutral it would not move it had never done this before and I was pushing the gas and the engine just raced. I turned the vehicle off and restarted and it went like nothing had happened. But as I'm driving it started slowing down and like it was stopping but it was still running, I continue pressing the gas showed I had 6000 rpm and was only going 31 mph, started jerking and I pulled over shut the engine down and repeated it again until I was able to reach my destination. I tried moving my vehicle and it didn't want to move shut it down about 6 times and restarted and eventually able to get it to move but am afraid to drive because it has never done that and I was in A LOT OF TRAFFIC with no warning of any issues.
The contact owns a 2014 Ford Escape. The contact stated that upon attempting to turn off the vehicle, the START/STOP button was pressed but the vehicle failed to respond. The contact stated that the instrument panel turned off however, the engine was still running. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the engine continued to run for two hours. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at 45 MPH, the low coolant warning light was illuminated. The contact then pulled into a gas station and turned off the vehicle. The message "High Engine Temperature. Stop Safely" was displayed. The contact stated that her husband who was following her at the time also pulled into the gas station and opened the hood of the vehicle. The contact's husband saw flames coming from the engine compartment. The contact was able to extinguish the fire by pouring soda on the flames. There were no injuries sustained. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 17V209000 (Engine And Engine Cooling). The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up on the case. The failure mileage was approximately 111,344.
Coolant Leaked into engine cylinders causing engine to seize on road. My daughter driving the car. Now being told we need a new Engine. I contacted Ford Customer Service was advised there is a recall for this issue but it is VIN specific and I needed to contact NHTSA to get the VIN added...(VIN# [XXX]). Please advise...this is both a safety and poor customer support issue [XXX]([XXX] or [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My transmission went out on my vehicle in January 2022, I took it to a transmission shop in the town I live in and had a rebuilt transmission put in it. I paid for everything and was told by the owner the the transmissions on these are junk and and Ford knows this and does nothing about it, I did look up reports and complaints on the internet and seen many of these with the same year as my vehicle. Then a recall came out for the transmission to be fixed, I took my vehicle in to be fixed and I was told by a Customer Service person with Ford, I could send in my paperwork to be reimbursed. I sent it in the the address they gave me and got a letter back about 2 months later saying they were not reimbursing me. I had all my paperwork submitted to them regarding this issue. I think this is so unfair that they knew this and won't do anything about this. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint is related to NHTSA campaign number 17v-209, engine and engine coolant. The 2014 Ford Escape we purchased, leaked coolant into the cylinder. The cylinder head was sent to a machine shop, upon examination the cylinder head was cracked requiring an new cylinder head be installed. The work was performed and paid for without reimbursement from Ford as the 2014 Ford Escape was not listed in the recall. The recall covered 2014 Ford Escape manufactured in the Louisville, Kentucky. Our Escape is a 2014 Ford Escape, that was manufactured in Louisville, Kentucky. The cost of the repair was approx $5261.
The contact's daughter owns a 2014 Ford Escape. The contact stated after her daughter had driven and parked the vehicle, the vehicle started overheating and there was steam coming from the cowl. There was no warning light illuminated. The vehicle was taken to two different independent mechanics, where the vehicle was inspected, but the cause of the failure could not be determined. The coolant bypass was replaced; however, the failure persisted. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not diagnosed nor repaired. Additionally, the contact stated that the front driver's side door failed to close securely. The contact stated that the latch needed to be pushed manually in order to lock the door. The contact related the failure to NHTSA Campaign Number: 20V331000(Latches/Locks/Linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 85,000.
The contact owns a 2014 Ford Escape. The contact stated that upon turning off the vehicle, she noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.
2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO ILLUMINATED ENGINE LIGHT.
The contact owns a 2014 Ford Escape. The contact stated that while parked, the vehicle lost motive power. The vehicle was towed to the dealer, where they repaired the bushing shifter cable. The failure recurred and the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. A police report was filed. The vehicle was towed back to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.
The contact owns a 2014 Ford Escape. The contact stated that coolant was leaking from the coolant reservoir. The contact stated that the vehicle was taken to several independent mechanics however, the vehicle was not able to be repaired. The vehicle was then taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the coolant hoses and the coolant reservoir were aftermarket parts and should be replaced with OEM parts. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.
The back up camera work”sometime doesn’t work. When it will not work it will all the sudden go black screen, or reverse the image on the screen (Everything is upside down) or will go black with glitching lines.
The low coolant warning light came on a few times, top off coolant and took car to dealer for service and diagnosis. The service performed test and did not find leaks or damage. After a few times with not findings the engine light came on while driving and the vehicle had misfire. Contacted the dealer and the vehicle was diagnosed with coolant into the engine cylinders witch caused the misfire. According to service the engine has to be replaced and the car is not drivable. Based on research, this is a problem many costumers had to deal with.
The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was being repaired under NHTSA Campaign Number: 22V413000 (Power Train), the mechanic at the dealer found additional failures to the transmission and stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 86,000.
while running car suddenly looses power and several engine lights come on, car does not accelerate becoming dangerous on the highway. Needed to pull over and turn the car off, wait a few minutes and turn it back on and then it works fine until the next episode. This is happening all the time and Ford Dealership can not find the problem. Ford Dealership mechanic drove the car and it happened to him while driving, replaced parts for about $1800 and the car is still doing the same thing! I have read blogs from many years ago and there are many Ford models with the same problem. I don't understand why there is no recall for this
First, my car had not a drop of antifreeze after driving two hours. Secondly, a week later, I was driving home routinely and began to drive forward when my car’s RPM’s went up very high and the car would not move as I was on a busy highway. Strangely, the vehicle had just had the transmission recall repair for the transmission bushing shifting cable a few weeks earlier. So although we he car was in drive it was not shifting. I turned the car off and on. Then the car did the same thing again and a message stating “transmission service” appeared on the dash board. I had to jump out of the car and run to the side of the road for safety as I broke down on a busy highway near my home. It was very scary.
Recall 22S43 is serious enough for Ford to "ground" the vehicle for safety concerns for potential injury to the driver, passengers, and bystanders. I spoke with their recall department on 11-21-2022 and explained that the car is on the Island of Molokai, HI, which does not have a Ford dealer. Rather than authorize a local repair shop to fix the problem, they said I'd have to ferry the vehicle to Oahu at my expense, a very complex, EXPENSIVE, and time-consuming undertaking. And, since I live in AZ, I'd have to fly to HI, rent a car, and spend at least a week there. Why Ford will not authorize a local mechanic to affect repairs is baffling and presents a dilemma for me and the other Ford Escape owners on the island.
If the rear door (both passenger and driver side) is closed in an aggressive way (such as a child closing a door as hard as they can) the plastic paneling on the door can be "dislodged" sliding down and jamming with the metal door frame making the door unable to open from either the inside or outside. In the event of an emergency, the door would not be able to be opened leaving a child or passenger trapped in the vehicle. A jolt from a low speed crash (not directly on the door) could cause the door plastic to dislodge causing the door to jam leaving children or passengers in the back unable to exit the vehicle safety. The issues has been reproduced only by myself, that I am aware of; (first happened on drive side and then reproduced on passenger side) and could most likely be repeated on similar models preforming repeated aggressive door closes. This issues was brought to a certified Ford dealer and they made notes in the repair that the plastic was dislodged wedging with the metal door frame. The only warning signs were screws falling off the door panels and the plastic separating from the door through normal use and driving.
I've had to send this car into the shop multiple times since I bought it 2 years ago. It has cost me thousands. Every time it gets 'fixed' the same issue pops up a month or two later. Disaster of a vehicle.
The contact owns a 2014 Ford Escape. The contact stated that on multiple occasions while driving approximately 20 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was veered to the side of the road and was able to restart after several attempts; however, on two separate occasions the vehicle failed to restart. The vehicle was taken to an independent mechanic but there was no failure found. The vehicle was then towed to a dealer where there was no failure found. The vehicle was not repaired. The contact believed that the vehicle was included in NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) and 15V005000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 68,000.
Data synced from NHTSA on May 4, 2026