NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Coolant leaked into cylinder 1.
While driving in traffic, engine power became sluggish and had high vibration. Had to pull to side of road on busy highway. Took to dealer who diagnosed coolant leaking into cylinder causing mis-fire and high coolant temp reading.
Wheel lug nuts have swollen and are distorted. Have been told by ford dealer to replace them. Car has 41,000 miles. Ford is responsible and needs to replace.
My escape has 54,000 miles and while driving down the interstate it started to shake and lose power. Engine light came on and it started to smoke from exhaust. Thought the engine was going to catch on fire. Barely got it off the road safely. Towed to local Ford dealership and was diagnosed with cylinder 2 misfire and loss of pressure. Engine needs to be replaced. I'm up to date with all maintenance and recalls. Last service of oil change/inspection was end of Jan 2024. There was no warning prior to this happening.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,302.
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the "Engine Fault, Service Now" and "Change Oil Soon" messages were displayed. The contact stated that the oil change was due after 2,000 miles. Additionally, the contact stated while driving and making a turn, the vehicle stalled. The message "Engine Fault, Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that a mixture of oil and coolant was leaking into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.
bought a used 2017 Ford escape Titanium in 2022 with 38k miles. Didn't know anything about the issues with the car. Fast forward 8 months ago I started smelling coolant out of my exhaust. Had a friend to check it and coolant levels were low and coolant found it's way into my engine oil. This was around 58k miles on the odometer. Fast forward again end of March 2024 my check engine light came on took it to dealership for a diagnostics. They kept my car all day just to tell me I need a new engine and turbo which would total 14k dollars.
When I am driving my 2017 Ford Escape SE 2.0L Turbo EcoBoost, the engine seems to hesitate/skip when I am driving along at speeds from 25-55, once it accelerates from 55 to 70, the skipping doesn't seem to happen. It feels like the engine is skipping or gear shifting is skipping. This has been happening for a long time since it passed 60,000 miles and it's at approx. I was told by an independent mechanic that the transmission needs to be flushed, but flushing it wouldn't necessarily stop what's happening. I am now at 140,000, the car seems to still operate, and the engine light has never come on indicating an issue/malfunction. It's even had a part fixed in the transmission from a recall and the issue continues. However, recently I noticed when I am coasting down a hill and I tap my brakes to slow down and usually during this time braking triggers the hill assist function, the RPMS have been racing up to 3,000-4,000 RPMs and it usually won't go back down unless I press the gas to get it to shift gears. Usually this makes me have to accelerate instead of slowing down or keeping my speed at the legal speed limit on that road the hill is on. I was recently told that there is an engine block recall on 2017 Ford Escapes, and I am not sure if this could be the issue. But if it is, I would like to have my vehicle looked at by a Ford garage and have it replaced at no cost.
On [XXX] 2024 my vehicle began to vibrate while driving, then the engine light came on. The following day I took the vehicle to the dealership, Sam Galloway Ford and was given an appointment to have the vehicle checked. The vehicle was dropped off on [XXX] and was left overnight. The following day [XXX], the service advisor Reid contacted me to let me know the diagnosis result which was coolant intrusion into the cylinder and that I need a new engine. I was told the cost to replace the engine is $9,329, this includes labor, materials, tax. Needless to say, I was astonished and informed Reid that I could not afford to do the repairs and needed to consult with family before I give permission to proceed with the work. I later found out that the Ford Escape is included in class action lawsuits due to the EcoBoost engine issues which cause the engine coolant to leak into the cylinders, this is the exact issue with my vehicle! I further learned that Ford Motor Company has been aware of this issue with their vehicles since 2010. I have only had my vehicle serviced at the Ford dealership for over 6 years, and at no time was I notified that there was a potential problem with the engine of my 2017 Ford Escape. This is negligence and I am extremely perturbed that this information was not shared. I now feel that I was putting my family at risk driving this vehicle. I feel that Ford Motor Company should take responsibility to inform customers and provide compensation accordingly. There should be a recall on these vehicles. Please investigate this matter, as I am sure there are thousands of customers who are not aware of the potential danger with the Ford EcoBoost Engine problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stopped the vehicle and checked the fluids, and the fluid levels were sufficient. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved DTC code: P0450. The vehicle was not repaired. The check engine warning light illuminated became illuminated again. The vehicle was taken back to the independent mechanic and the failure code P0450 was retrieved again. The dealer was contacted and made aware of the failure and the failure code information. The fault code identified a failure with the evaporative emissions system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 122,089.
The check engine light came on and the vehicle had a rough idle at startup. I took it to the Ford dealer and they told me that there's a coolant leak in the engine and I'd need to purchase a new engine $7900. Upon doing research I've since learned that there was a recall for this exact issue but only for 1.5L engines and not the 2.0L variant. I'd like to know if there's any recourse here with this being a known issue, and an internet search shows that this is common across all engine variants for the 2017 Ford Escape. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2017 Fords Escape Titanium with the 2.0 Ecoboost Motor with 24.394 miles on it since purchased new at our Dealer in Albany, NY. This Car is Driven by an elderly woman (grandmother) to the grocery store and bank in our small down only and once a week to doctors. When driving the 2017 Esape with the 2.0L vehicle started to shake violently and check engine light came on due to what I found later to be misfire in cylinder two. We had to pull over to the side of the road on the highway as best we could in fear of getting rearended by traffic.This is the second ford escae in the [XXX] family that has done this to us and put us at risk. The other 2017 family-owned Ford Escape 1.5L Ecoboost was taken to the Ford shop and after review needed a new Short Block replacement due to Coolant Intrusion into cylinder 2 &3. Car was at Ford Dealer for over 8 weeks getting repair with no rental. Ford did have a bulletin (Customer Satisfaction Program 19B37-Supplement #4) that covered this full replacement. So, Ford admitted they had an issue and would replace these then at no cost to the customer. When i called the Dealer on this 2017 Escape 2.0L Escoboost with the Same Faulty head design they said it's out of Warranty and even though there is a service bulletin stating to replace the Engine, Ford Does not have a Recall or Customer Satisfaction Program for this as before. I am having this escape brought to a Ford shop to have it diagnosed officially as i had to with the other Escape. I know the symptoms and have scoped the cylinder. When speaking to Ford Directly they confirmed this and told me to contact you. I do not feel it's right for a Company that our family has been so invested in for generations and currently have 7 fords in our fleet to say well it's not covered on a motor with 24.393 miles on it. The Risk that that failure put us in on the highway of not being able to accelerate and get over to the side of the road in a timely manner is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Coolant is leaking into the engine block in Cylinder 1. This is a known issue. The Vehicle has 61,000 miles on it. Local dealership has confirmed this and diagnosed that the Small Block and the head gasket need to be replaced. The car could stop at any moment while driving due to this defect. A TSB was issued but Ford will not work to assist coverage of repair.
Blown head gasket. Block corrosion
Engine light on, coolant leaking into turbo
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, there was a thumping noise coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local auto service center which diagnosed a misfire in cylinders #1 and #4. The cylinders and coils were replaced, and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the service center who diagnosed and determined that cylinder #4 was faulty and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 59,000.
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated to accelerate and shift between gear as intended. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired, and the failure was related to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, an abnormal white smoke came out of the exhaust pipe. The contact stated while driving approximately 20 MPH, the message "Overheating" was displayed, and the vehicle stalled. The contact was able to pull over to the side of the road. The contact inspected the coolant level and noticed no coolant in the coolant reservoir. The contact was able to drive back to the residence at 5 MPH, add coolant to the coolant reservoir, and replace the coolant temperature sensor; however, the failure recurred approximately 3-4 weeks later. The contact stated that the vehicle had been experiencing excessive coolant consumption. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The failure mileage was approximately 149,000.
My 2017 Ford Escape has a 1.5L EcoBoost engine that has been leaking fuel into my cylinders. My mechanic says I'm lucky it didn't cause a fire while I was driving it. Due to the damage, I now have to replace my long block engine, quoted at $11.2K. A week after I bought the car in late May 2024, the car began to smell of gasoline whenever I used my A/C, which I rarely do. A constant problem I've experienced since purchasing this car is misfiring, specifically cylinder two misfires. Ford needs to recall these engines, as I believe their design is faulty and these problems could have been prevented. The longer they refuse to acknowledge the problem they've caused, the more time unsuspecting people such as myself can drive around their new Fords and potentially have their cars burst into flames.
Mechanics told us there is coolant leaking into the engine because of a crack in the engine because of a flawed engine design.
The contact owns a 2017 Ford Escape. The contact stated that after refueling at several different gas stations, the engine warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended. The contact added fuel cleaner to the fuel tank. The contact stated that the failure was related to NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Coolant leaking into cylinders. Repair shops said it was a known Ford issue with the 1.5 ecoboost engine. Causes the coolant to leak out and the engine to overheat and the overflow tank to leak.
Due to a design flaw, engine coolant is leaking into the cylinder, causing the engine to stutter. I have been told this could eventually lead to the engine overheating or seizing up while driving.
Check engine light came on and vehicle idled roughly at start up. Diagnosed as bad ignition coil and spark plugs at the Ford dealership; those parts replaced. Within 2 months the same thing happened again and I noted the coolant level was low. Monitored over the next 2 months and noted a 1/2 inch drop in coolant level per month. Returned to Ford dealership with my concern that coolant maybe leaking into engine (only 38,435 miles on vehicle), Dealership confirmed diagnosis of coolant leaking into engine requiring engine to be replaced.
My check engine light came on, so I brought my car into the Ford Dealership within 2 days (their earliest appointment). I had noticed some jumpiness on startup, and white smoke coming from the tailpipe. The dealership service department diagnosed it with a coolant leak into the cylinder, and requested a repair of $9880. This car has only 45,000 miles on it and has been well maintained. This appears to be a manufacturing defect that others have experienced as well.
Driving to work and message pops up on the dash that says “High Engine Temperature Stop Safely”. I had the car towed and the engine likely has a coolant leak.
New engine is needed because of a known manufacturing default. There is a class action law suit filed in March of 2024 for this exact problem. The coolant leaks directly into the gasket due to a design flaw.
The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle made an abnormal sound. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. An unknown message was displayed. The vehicle was taken to AutoZone, where it was diagnosed with a cylinder #3 misfire, and determined that the spark plugs needed to be replaced. The vehicle was then taken to an independent mechanic, who diagnosed that the head gasket was blown. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 149,000.
COOLANT LEAK ENGINE
Coolant level measuring low again. Engine light on on the dash. My mechanic changed spark plug per error code P300 (random misfire) recorded in the car's memory. Plugs were noted as being dirty and advised to use additive to clean it up. Only have $35,000 total miles on the vehicle. There is a known problem that coolant is getting into the cylinders. The following is the Ford documentation. Summary This article supersedes TSB 19-2208 to update the parts list. Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may..... The service advisor at Tuttle Click Ford said they knew about it but I was NOT on their list those that were taken care of. Please help. Thank you. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine is at 157,000 miles. I have taken it to 2 mechanics in the last few weeks that have diagnosed it with a blown head gasket. They have said this type of engine cannot be repaired and has to be replaced.
Started to lose power check engine came on found out it was cylinder 1 and 4 misfire leads to coolant leaking in the engine. This is my second engine the first did it at 45000 miles this one is doing it at 15,000 miles I paid 10,000 for a new block and now the same thing again please do something about this
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle was shuddering abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine which caused an engine misfire. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Numbers: 21N12 and 19B37. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction programs. The failure mileage was approximately 130,000.
Coolant is leaking into the cylinder. Engine block now needs to be replaced. This is a known design flaw but not being addressed by Ford.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the was an abnormal clanking sound coming from the engine. The contact stated that while driving and attempting to slow at a traffic signal, the brake pedal was depressed; however, the vehicle was slow in responding. The contact stated that the check engine warning light was illuminated. The contact turned off the vehicle while the vehicle was still moving and applied the parking brake. The contact stated that when he attempted to restart the vehicle the vehicle failed to start. The contact had the vehicle towed to an independent mechanic. The contact stated that the vehicle was not diagnosed, and the mechanic was not returning his calls. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.
Bought the car used in December 2023 for my son's first vehicle. Small dealer - had their mechic check everything out and was in good condition. Even had spark plug/coil replaced. Drove vehicle coupld of times a week - small trips 30-40 miles round trip. About 3 weeks ago, check engine light came on. Finally got it to a Ford dealership yesterday and they checked it out. This is one of the 2017 Ford Escapes with the 2.0 Ecoboost engines and it was the coolant intrusion issue. Car looses coolant rather quickly and coolant was present in 1 of the cylinders. Only solution is to replace the enginer - about $7600 solution. Since we've only had the car for 4 months, we haven't made much progress on the loan. So for a first vehicle, he's learning a hard life lesson - and may become upside down on the loan very quickly or we will have to take out another loan to pay for the repairs - even though Ford knows about the issue, issued a recall on the 1.5 Ecoboost (but NOT the 2.0)! Or I have a brand new driver in a very unsafe car - that may or may not accelerate correctly or may catch on fire! We'll be into this car for almost $20,000 when this repair is done - and for that price, I could have brought something newer, with less miles and with no major engine defects!
The contact owns a 2017 Ford Escape. The contact stated that the instrument cluster was inoperable. Additionally, the contact stated while driving 15 MPH in a parking lot, the vehicle stalled. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 10 MPH while driving. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant intrusion had caused the engine block to overheat and to fracture. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 119,000.
The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at 35 MPH, the overheating message was displayed. The contact pulled over and turned off the vehicle. The contact added coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant in cylinder #2. The vehicle was not repaired. The contact stated that the failure was related to Technical Service Bulletin: 22-2229. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 127,140.
Coolant intrusion that ruined the engine known ecoboost issue
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 89,000.
My check engine light on causing vehicle to run rough.and delay in engine performance.(transmission shifting). Ford dealer replace several Emission parts. (Warranty.) .Purge valve system. Oxygen sensors Etc. Car in shop for 12days.pick vehicle up drove 2miles check light came on again. Back to ford, Now ford wants Me to pay for needed repairs to charcoal canister, Purge Valve system. $400,00 to $ 800.00. This repair is EPA and Federal Emission Policy. Which Fotd and Dealer States no it's not. Dealer will not HELP with any assistance. Tried to explained Ford and Federal.EPA rules. Per Ford Warranty Parts statements and policy . Dealer 1st stated to me this part is under extended Ford Warranty. Hours later called Me back,Stating It's My responsibility to repair. This part is Electric vacuum operated. Prt# GV6Z9D333A Purge Control Valve (Block off switching Valve ) Which is a Hose and Solenoid Assy. The say it's a hose nothing else. I explained a hose is only a HOSE and has nothing to do with opening and closing of Emission Purge Valve .System. That is what the Solenoid is for which opens and closes Purge System from fuel tank Vapors system to charcoal canister. Please Help me in this repair clarification.
On [XXX], I needed to add a small amount of coolant to the reservoir. Mileage was approximately 69,000. On [XXX], I added more coolant, and then began adding small amounts every week or so. Mileage was approximately 91,000. Sometime in early 2024, I noticed rough idle at start-up, lasting 5-15 seconds. In mid-April, I noticed some white tailpipe smoke. Also mid-April, check engine light came on. After relaying these symptoms to my grandson, who was a Ford dealer mechanic, I made an appointment for service. On the way to the dealer, the car had poor performance and the cruise control feature would not turn on. On April 22, 2024, I had the car diagnosed at Lenoir City Ford in Tennessee (my new home area). On April 24, I was informed that the engine had coolant intrusion and needed an engine replacement. DTCS PO304 and PO304 with coolant intrusion on Cylinder 4. Upon investigation of coolant intrusion, I learned that this engine issue is/was a known design flaw. There was no recall, but there was a Customer Satisfaction Program (21N12) to replace the engine at no cost to the customer. Fortunately my car was under the # of years, but unfortunately had more miles (105,000) than stated on the CSP. Also, the CSP expired November 2022. At car check-in, I asked the service manager and he agreed to send car information to Ford Motor to request assistance with the cost of repair. When I picked up the car on [XXX] (4 weeks in the shop), I was told Ford Motor denied my “warranty” claim. I paid $9,972.51 for this repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2017 Ford escape has been diagnosed with a coolant intrusion problem. Error code P0303 and P0316 Car is out of Ford warranty but my Auto Nation Protection plan did not expire until 6/18/24. Mileage is only 51607 on day of diagnosis. 7/11/24. My protection plan will not do anything as it is expired. I did first have trouble on 4/20/24 when the engine light came on. Took to mechanic as a veri scan showed Cylinder 3 misfire detected. Mechanic made repairs, ignition coil and spark plugs. work done on 5/7/24. Brought it back a few times to mechanic as the engine light kept coming on. He said to bring it to the dealer as it may be a computer problem. I took to dealer and they diagnosed this coolant intrusion problem. No one will fix this as the warranty is out. I called Ford and they said to repair the car and hold on to the receipt. Seriously????? This is an $8000 repair and I only owe $7,000. I have since researched this and I found out this is a known issue with the escape 2.0. I believe the 1.5 may have had a recall, I am not sure. What about the 2.0. What am I to do now? Please advise. Thank you
Coolant intrusion into engine cylinders causing engine overheating.Due to defective ford 2.0 ecoboost engine.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, and it was determined that the spark plug and an ignition coil in cylinder #4 needed to be replaced. The spark plug and coil were replaced. The contact stated that the failure reoccurred after the repair, the vehicle was taken to a second mechanic and it was determined that the ignition coil and spark plug needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact then took the vehicle to a third mechanic, and the vehicle was diagnosed with a manufacturer defect and had carbon in the engine that was caused by a coolant leak, which made the spark plugs crack. The mechanic advised the contact to reach out to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
2017 Ford Escape SE 4WD with a 4 CLYINDER D 1.5 DI TURBO engine. We purchased this vehicle used, in 2019 with 42,384 miles. We have kept up with all scheduled maintenance through the dealership. Until April of this year, we have had ZERO issues with this vehicle! First, the check engine light came on Upon starting, another warning "Engine Fault Service Now" would appear. Aside from the lights, the only initial indication something may be off was the "sloshing" noise that came from the engine after shutting it off. Initially, we took the car to our independent mechanic who informed us that the car was experiencing coolant intrusion into the engine and the only remedy would be to replace the engine. He shared with us that this type of engine is NOTORIOUS for this malfunction. Being as Darling's could not give us an appointment promptly, , we just kept checking the coolant levels and cautiously drove the vehicle. On May 3, I was driving when the dash lit up with "High Engine Temperature-stop safely" warnings and the gauge went from normal to all the way to H. We added coolant and this did not happen again. However, between May 3 and the date of our appointment at the dealership, May 17th, a host of new problems seemed to happen overnight. The car would not start several times both after being driven and sitting overnight. While backing down my driveway, the car stalled and wouldn't start again, luckily I wasn't in traffic. Right before our appointment and the final straw was when I was leaving for work. The car wouldn't start, so I left it for a few minutes and I was able to restart it. I drove down the street maybe a block away when all this white smoke filled the inside of the car along with pouring out the back exhaust. Darling's stated it "coded P0304, for a misfire on 4, coolant was entering cylinder 4, needs a motor". Cost to fix is more than what the car is worth and we still owe $4000 on it. WHY IS THERE NO RECALL?
Coolant leaking into engine and now I need a whole new engine
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact was able to continue driving the vehicle. The contact stated while cold starting the vehicle, the vehicle was idling roughly but started operating normally after warming up. The contact stated that the failure was intermittent but became a recurring failure. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact stated that the mechanic informed the contact that the engine was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the mechanic that the manufacturer had issued a Customer Satisfaction Program: 21N12 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the vehicle was no longer covered under warranty for the repair. The failure mileage was approximately 57,000.
Engine coolant leaking causing overheating
The engine started using coolant. it uses so much I have to add coolant every other day. The engine now has started to be hard to start and chugs for a short time after starting. After research I found that the ecoboost engine had a design flaw the Ford corrected in 2020 with an engine upgrade. I think Ford should be responsible for replacing my engine not me.