NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Can not remove the lug nuts using the provided tool. As a result, could not change a flat tire and had to call a tow truck. The tow truck could not remove the lug nuts using additional professional tools. Extra expense and time was incurred to fix the flat tire due to failure of the Ford tool to remove the Ford lug nuts.
The contact owns a 2017 Ford Escape. The contact stated that the engine coolant warning light illuminated, and the "Pull Over Safely" message was displayed after starting the vehicle. The vehicle was towed to an independent mechanic however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that while his wife was driving at approximately 40 MPH, the failure reoccurred. The contact stated that the vehicle was shuddering while driving at various speeds. The vehicle was towed to another independent mechanic, where a diagnostic test retrieved several codes for overheating and coolant failure. The mechanic made the contact aware of Customer Satisfaction Program 21N12 (Short Block Replacement After Coolant Intrusion) and advised him to take the vehicle to a local dealer for further diagnostic tests and repairs. The vehicle had not yet been taken to a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the Customer Satisfaction Program. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 55,000.
Coolant leaking into cylinders resulting in engine misfiring and not running correctly.
The contact owns a 2017 Ford Escape. The contact took the vehicle to the local dealer for tire service however, the dealer was unable to remove the lug nuts. The contact stated that the lug nuts were swollen. The vehicle has not been repaired. The contact stated that the parts to do the repair was not available. The manufacturer had been informed of the failure. The failure mileage was approximately 20,047. The contact expressed concerns over the possibility of getting a flat tire and how he would change it. The current defective lug nuts are chrome and need to be replaced with steel ones.
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL 22V-413.
Swollen lug nuts. If I had a flat tire I could not change, and or roadside assistance. Dealer could not rotate tires. Inspected by dealer, seems to be because of aluminum lug nuts characteristics. No warning light attached to this part.
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced fault codes: P0316 and P0300. The vehicle was then taken to the dealer where the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 58,870.
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was stopped at a traffic light, the vehicle lost motive power and failed to restart with the Auto Start/Stop feature. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 53,000.
Coolant leaking into cylinders 3&4 miss fire on plugs 3&4 as well. Check engine light come on and goes off by itself quite a bit. There have been no incidents or accidents causing such a problem. The contact wants to know if his vehicle has been reviewed by anyone to determine if it fits in the criteria of getting repaired by ford.
While driving on the freeway the engine suddenly lost power, stuttered, misfired, ran very rough and "buckled". I was unable to maintain speed and had to turn off the freeway a the next exit. I was able to reach a safe location in "crawl mode" from where the car had to be towed to the dealership. The check engine light was not lit before but stayed on during and after this incident, which was the first time it happened. The dealer confirmed the problem and identified the throttle body as the failed component, it is sticky on the inside and may have been stuck in a position that did not allow me to drive anymore. It is UNKNOWN if the dealer has initiated getting the vehicle or any faulty parts inspected by anyone else. Unrelated to this incident this vehicle had the entire engine replaced in March 2022, ref TSB 19-2346 https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf ; the symptoms of failure last year were very similar, loss of power, misfire, stuttering, running rough.
February 2023 When starting was running a little rough, check engine light came on. #1 miss fire, took car to Beachaven Auto Care, changed spark plugs, air filter, fuel induction kit was used.(42397 miles) When I got the car home noticed anti-freeze was low, topped it off. March 21, 2023, 836 miles later same problem, anti-freeze was low again. (43235 miles) Remove and replace engine ($7060.24) and they also replaced stabilizer bar link kit (bad bushings). I had the Extended car warranty. When leaving with car heard clunk sound coming from right front. Went back to Beachaven could not duplicate, they checked everything no issues. Got worse the more I drove. Decided to take to Ford at the end of April, appointment May 30th. Safety risk: engine failure while driving. What component or system failed or malfunctioned, and is it available for inspection upon request? engine failure, core sent back after replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? unkown
In Jan 2019, we bought this certified pre-owned car. Recently, we received a recall noticed that involved the timing system. We took it in and was told that the system was resolved and there was no further issues. Two days after leaving the dealer, the check engine light came on. The car began having the same issues that where present before taking it in for the recall timing issues. When I called to return the car, I was told that there was no further issues to address and I was responsible for any further concerns. Shortly after my brake pedal became stiff and was difficult to stop. I was able to get it stopped safely. The next day the engine died and would not start. After taking it to a mechanic, I was told the the engine would need to be replaced due to the timing belt snapping. The car had less than 70,000 miles on it and if there were any issues with the timing belt they should have been caught during the time the recall issues were addressed.
Lug nuts could not be removed to change flat tire. AAA service provider could not remove lug nuts at external location to change flat tire out with spare. Independent service center needed to replace lugs with new set.
At 75, 500 miles engine began running rough at start-up followed by check engine light coming on, Ford dealer found codes PO302, PO316 and found coolant present in cylinder #2. Recommend to replace engine long block at the cost estimate of $8000.00. This was also verified at an independent auto repair service.When attempting to accelerate beyond 45 mph the engine hesitates and has a knocking noise. It is unsafe to drive on the highway and freeway. I have maintained this vehicle to highest level possible at the Ford dealer where I purchased the vehicle. It is deplorable that I am expected to replace an engine with 75, 500 miles at this cost. The ford dealer and Ford refuse to assist with cost, because I do not have an extended warranty. Due to the nature of auto industry I am unable to find a new vehicle to purchase and replace this vehicle and now stuck with $8000.00 repair. It is 2023 I should expect to easily drive a vehicle safely beyond 100,000 miles without replacing an engine.
I just recently became I aware of a recall issue with my 2017 Ford Escape, vin #[XXX]. Apparently, coolant is entering my engine block. My vehicle’s coolant reservoir is constantly low and I see excessive white smoke coming from the tailpipe. I was never notified by Ford. I became aware about the issue while doing research on the internet. According to Ford’s recall campaign #19B37, the recall ended in November 2022. I need you to look into this matter because my engine is back firing and Ford never notified me of the issue. I attached the Ford recall I found in the internet. However, Ford never officially notified me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My car has 41,000 miles on it only I have always added oil, done changes. Ford is telling me the entire engine needs replacement, for 12,600$. I am being told only the same line from Sill-Terhar Ford. “There are several holes in vital parts of the engine due to lack of maintenance. Error codes are P0014 & P0087.” But why is it that the camshaft and fuel pump are making contact? Why is this happening to my car and it’s not being acknowledged that this shouldn’t happen.
The contact owns a 2017 Ford Escape. The contact stated that while receiving a routine inspection on the vehicle, he was informed that there was corrosion around the windshield of the vehicle. The contact took the vehicle to the dealer who confirmed the corrosion and stated that if the corrosion was not treated, the windshield was at risk of detaching. The structure around the windshield was not repaired. The manufacturer was made aware of the failure and informed the contact that the 5-year warranty coverage had expired. The approximate failure mileage was 55,800.
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle was lagging, jerked, and would not properly accelerate from a stationary position. The vehicle was jerking and jolting while shifting from park(P) to reverse(R). The contact stated while driving at an undisclosed speed, the vehicle stalled and was towed to the local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 96,830.
My low beam headlights go out about every 60 days. I find myself having to drive home... once with both lights failing at the same time. This is discussed in many on-line forums and seems to be a common problem with this car.
2017 FORD ESCAPE. CONSUMER STATED THAT AFTER THE SAFETY RECALL WAS PERFORMED THEY BEGAN TO HAVE ISSUES WITH THEIR TRANSMISSION.
Took vehicle to service to ford dealership to include tire rotation. Was told technician had difficult time removing lug nuts as the were swollen and frozen. Service Manager informed me they would need to be replaced as in emergency on road may not be able to be removed. Was told by service manager this is an ongoing issue. Have researched this and this appears to be an ongoing issue as per numerous web sites and has resulted in several law suits.
The contact owns a 2017 Ford Escape. The contact stated when she started the vehicle, the "engine fault service now" message was displayed. The contact stated that later the "high-temperature stop now" warning light was illuminated. The contact stated that she pulled over and turned the vehicle off. Once she felt that the temperature was normal, she restarted the vehicle. The contact stated that the warning lights illuminated intermittently. The contact had taken the vehicle to a dealer who diagnosed and determined that coolant had intruded into the cylinder bores and the engine needed to be replaced. The contact was advised by the dealer that she would have been covered by Customer Satisfaction Program: 19B37 (Engine and Engine Cooling) however, the warranty had expired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 88,802.
Garage kept and WELL maintained escape threw one code on February 4th,2023. Code said High engine temp. Come to a safe stop! We only rode less than 300 feet and immediately called for a tow truck. Had it hauled to dealer (Haag Ford in Lawrenceburg, IN). Engine was pronounced dead by salesperson and maintenance staff. Said car was in limp mode and antifreeze was in the engine. Car only had 87,000 miles on it. No other warning for this COMPLETE engine failure
Was drive the car to a shop after getting a transmission fault service now code the car would not move and broke down in the middle of the road on a busy road shit car off it drove for two minutes and shut off again had no power to get to side of the road had to pay over $100.00 for a tow bill and still at the shop with no answers
My vehicle was scheduled to have Customer Satisfaction Program 19B37 completed which would have found that Customer Satisfaction Program 21N12 needed done and Corwin Ford of Reno pushed my service out by months causing those programs to expire. Due to that my now 5 yr old SUV with 66,634 miles needs a new engine per the diagnostic quote I received from the auto shop that Corwin Ford sent me to because they also couldn’t fit me in for a service.
The car has suffered from multiple problems since 2020, where each time I would take it to the shop to be assessed.. The transmission, the electrical, and I have suffered from mental illness due to me being afraid to drive in the car. There was no way to get it diagnosed for the specific recall. I have spent $15,547.50 in mostly the same repairs. I have bought a total of 13 tires. Had to get the front suspension fixed, the struts, rental cars, had to get new brakes and rotos 3 times, wheel bearing replacement, had to get a second key cut, and the car reprogrammed, car makes a loud noise and it was not able to be diagnosed, purge valve assembly, spark plugs changed 2 times, and of course regular oil changes every few months. My check engine light has never come on. I have gone to the ford service cener, grease monkey, valvoline, good year, jiffy lube, tune up clinic, c&p auto repair. There were 2 recalls on the ford escape 2017 causing my car to not be able to be on brake without it shaking uncontrollablly. Every time a car issue would arise I would immediately go to a car shop. I am afraid to drive the vehicle due to the shifter not going into park. My daughter has missed muliple days of school due to the ongoing car issues. Her school is aware of the persistent car issues. We are homeless so we rely on the car 100%. I will be able to send all documents when you are ready.
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the “High Engine Temperature - Stop Safely" message was displayed. The contact attempted to drive the vehicle and the vehicle hesitated upon the depression of the accelerator pedal. Due to the failure, the contact had the vehicle towed to a dealer where the vehicle was diagnosed with a coolant leak within the engine block. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was 29,275.
The paint is peeling on both sides of the windshield. I called Ford Corporate Headquarters, and they provided me with Claim No. CAS-42176162. They also asked me to contact the National Highway Traffic Safety Admin. Team. I did some research online and found that it is a very common problem in the blue 2017 Ford Escapes.
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle occasionally stalled, hesitated, or jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the engine compartment and exhaust. The check engine warning light was illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and was able to confirm there was no recall or warranty coverage for the failure. The failure mileage was approximately 65,000.
The contact owns a 2017 Ford Escape. The contact stated upon starting the vehicle, the engine was misfiring, and the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cylinders were misfiring. The independent mechanic cleared the diagnostic tests codes. The contact stated that the check engine warning light illuminated two weeks later. The vehicle was taken to an independent mechanic where the diagnostic test codes were cleared for a second time. Additionally, the independent mechanic informed the contact that the coolant level was low, and the coolant reservoir was refilled; however, the failure persisted. The independent mechanic informed the contact that coolant was leaking into the engine. The dealer was notified of the failure and informed the contact that it was a known failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 96,000.
On 129, 2023 I was driving on a highway 40 miles outside of Las Vegas Nevada and my car started shaking horribly and I took the nearest exit and had it towed and had a scan done on it on 1/30/2023. The scan showed oil on the spark plug misfire number two. Since I had a powertrain warranty, I had it towed to Fort country in Henderson Nevada. Took them four days to diagnose a problem and was told that it would cost $1200 to repair. They had my car for one week and was told by Ford it would not be covered. The car has 50,000 miles on it and six months left on the hundred thousand mile powertrain warranty. After paying the $1200 I was told by the dealer not to drive it as it was unsafe and to have it towed. It is now in the hands of a private automotive shop in Henderson Nevada. I am waiting for an additional diagnosis. I have owned this car for three years and only put 12,000 miles on it in that duration. I believe that this is a eco-boost problem as I have been reading about and plan to file a class action or private claim with the Ford motor company. My safety was at risk as I am a 76-year-old senior. I am out over $2000 , just covering the rental and then handing my keys and have used all of my toes with auto club. I would be most appreciative if someone could get back to me at their earliest convenience and advise me how to proceed. This situation has now gone on for two weeks . I have a case number with Ford motors and have made several calls and they tell me the car is not under their powertrain warranty. I believe the dealership was trying to get me to buy a new vehicle from them and offered me $5,800 for a trade in. I refuse to be backed into a corner to buy another vehicle. I believe that everyone who works for Ford knows of this situation and is pulling a bait and switch on clients. Please help me thank you for your time and courtesy.
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 10 MPH, the vehicle overheated and went into LIMP Mode. The engine overheating warning light was illuminated. The failure reoccurred while driving approximately 65-70 MPH. The failure recurred approximately four times. The vehicle was taken to a certified mechanic and the contact was informed that coolant was leaking into the engine block and the cylinders causing a misfire. The spark plugs and ignition coils were replaced but the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle started smoking from under the hood. The vehicle was taken to the dealer and the dealer stated that the wiring harness under the hood had melted and that the vehicle needed a new engine, wiring harness, and catalytic converter. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 100,000.
In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.
The contact owns a 2017 Ford Escape. The contact stated that while attempting to accelerate, the vehicle was hesitating. The contact stated that the vehicle accelerated at a slower-than-normal speed. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.
Purchased in March 2022 at approximately 47,000 miles on it. Drove until November 2022 with 59,802. The following occurred prior to stopping operation of the vehicle. Started running sluggish. Noted temperature starting to increase. Noted coolant empty, refilled and continued to drive vehicle. Then shortly after noticed the check engine light was on and white smoke upon start up. Engine light on reports misfire cylinder 3. Had compression test done as it was losing coolant again. Pressure test showed leaking of coolant into cylinder 2 and 3. Stopped driving vehicle. Spoke to Ford to see if they could help, was advised to take to a Ford dealership. Ford dealership reports the same findings leaking coolant in the cylinder 2 and 3, engine needs replaced costing over $8,000. Spoke to Ford again reports that repairs will be paid for as it is still under powertrain warranty. This was also reported to the Ford dealership, so they ordered the engine. When engine arrives was told in fact it was not covered under warranty and the Ford representative "miscalculated" and they were "sorry" but there is nothing they can do. Dealership also filed a complaint/goodwill request on my behalf which was declined because "I'm not a loyal Ford customer" as it's my first, now last Ford vehicle. Ford is aware of this engine issue as they have a TSB out about released in June 2022 but have failed to do anything about. As I should not be replacing an engine under 60,000 miles let alone if I continued to drive and have my motor seize up. They are so much aware of the issue they changed the design of the engine. It's not fair to consumers to have Ford not taking responsibility for their mistakes/misinformation. Also was informed the have my correspondence with the representative stating it was covered and they'd pay for it but they will not provide me with copies.
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal amount of smoke coming from the tailpipe. The contact stated that the check engine warning light illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the engine block had cracked and caused the engine to misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and agreed to cover 60% of the repair. The failure mileage was 65,000.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the short block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) however, the VIN was not included. The failure mileage was approximately 74,000.
The engine is experience the COOLANT INTRUSION problem . This is a SAFETY problem driving on the roads. It may at some point emit white smoke out the exhaust and causing the engine to run poorly. There by possibly causing a fatal accident !!! Ford REFUSES to fix the problem because the coolant intrusion happen after their November 30, 2022 deadline. The car only has 28,500 mile on it and running fine at that time. While at the dealership, Only to be told there was nothing they could do. It was up to Ford Headquarters, They weren't responsible because we missed the software update. Ford corporate as true to form. Gave us the RUN AROUND . Somebody going to get KILLED because of their defective product !!!
My car,s engine went with low miles and only 6 years old due to a defect with engine the coolant goes into the engine . Ford knows about this went and did research and I see other people have Same problem. Customer service make promises they cannot keep. After two weeks waiting for someone to sign off to pay half I decided to let someone else fix it. I just want to warn people about the problem with the car.
The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the vehicle shuddered and stalled. The contact was able to veer to the side of the road. The contact restarted the vehicle after several attempts. The contact continued driving however, the failure recurred. The check engine warning light was illuminated. The vehicle restarted after several attempts. The contact stated that upon arriving at her son's residence, the vehicle stalled and failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the engine and there was coolant intrusion in the engine oil. The independent mechanic diagnosed that the engine needed to be replaced and the failure was related to an unknown Ford Technical Service Bulletin. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 141,620
Was having brakes replaced and was informed the aluminum coating on the lug nuts had swollen and could not be removed/tightened with the normal sized lug wrench. Was not concerned until I realized that meant that if I had a flat on the road, the lug wrench that came with the vehicle would not work. Not a fan of being stranded on the side of the road with no way to change a tire. Understand that Ford is not recognizing this as an issue. I find it to be a serious safety issue if you have to be stuck on the side of the road for an extended period because you have to wait for someone with the correct tool to show up because the one provided with the vehicle is no longer sufficient.
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked onto the spark plugs, and cylinder #3 was misfiring. The mechanic informed the contact that it was a known failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000. The contact stated replacing the engine was in the amount of $7,303.39, as well as the diagnosis with two separate amounts of $289.52 and $113.43.
The engine light comes on it doesn’t act like it wants to run the gears won’t shift and it loses power and doesn’t want to go just about got hit because it went from 35mph to 5mph in seconds without me giving warning by hitting my brakes and it makes a loud sound when running and a loud knock sound on right front side where wheel is they say it’s safe to drive but no it’s really not
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle started shuddering and slightly decelerated. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs were misfiring. The independent mechanic related the failure to Ford Campaign Number: 21N12. An unknown dealer was notified of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12 due to the mileage. Additionally, the manufacturer advised the contact that NHTSA was responsible for the parameters for the recall and referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust pipe. Additionally, the vehicle shuddered while driving. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved DTC: P0303 (Cylinder #3 misfire). The vehicle was taken to the dealer, where it was diagnosed with a cracked engine block, and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and confirmed that they would cover 60% of the repair cost. The failure mileage was approximately 65,000.
Owner of a 2017 Ford Escape; After refilling vehicle at local fueling station the vehicle would not start. Check engine illuminated. Attempted to start; however the vehicle would not; and everything lit up on dashboard. Finally after the 3rd/4th try the vehicle finally started. Taken vehicle to dealer and was informed it was the purge valve. Headed towards dealership shortly to find the reason. This happens every time I fill up the vehicle; otherwise it starts perfectly. Having to pay a $149. fee for them to check why the engine light is on; although, a gentleman checked it previously for free at the dealership; the representative stated they had to do further testing. Consequently, I see the Ford Focus had the same issue..
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH up an incline, the vehicle downshifted and stalled. The powertrain malfunction message was displayed. The headlamps had previously become inoperable. The contact stated that while driving, the vehicle hesitated and was idling high while reversing. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.