2017 Ford Escape Complaint Log

We bought 2017 Ford Escape. We are already having issues with the engine. Ford dealer and maintenance told us that we need to replace engine. Mileage is only 100,063

Transmission failed while driving at speed up a hill in traffic. Car lost all forward momentum. Car had 116,000 miles on odometer. Car was regularly serviced at Ford dealerships. Problem was reported to Ford. Ford dealer was unable to repair car in a timely manner. They said approximately 1 month at a cost of $6900.00. They refused to offer assistance saying car had a “good life”. Car was regularly maintained. They offered possible assistance towards cost of repair if I had dealer diagnose at a cost of $1100. It would take a month for dealer to get to the diagnosis. They lacked capable staff. Ford would not guarantee any assistance toward cost even if diagnosed. Took to transmission repair service station since I could not be without a car for at least a month. They diagnosed problem as a disintegrated torque converter. They had 6 other Ford escapes in the shop, same model, various years and various mileage. Same problem. They regularly repair transmissions for for dealers as it turns out. They fixed transmission (rebuilt unit, did not replace) at a cost of $4400.00. There were NO warning lights either before, during or after the incident occurred

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the cylinder, coil, and head gasket needed to be replaced. The vehicle was repaired however, the failure recurred two years later. The contact then stated that while driving at various speeds or while idled, he noticed white smoke coming from the exhaust pipe and the engine hesitated. The check engine warning light remained illuminated. The vehicle was taken back to the dealer where the contact was informed that the failure was internal, and the engine needed to be disassembled to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 2,000.

Have replaced the turbo. Have replaced the transmission. Had coolant leak fixed in October getting into the cylinders. Now again in July coolant is leaking again into the the engine, causing potential fire. Lots of smoke and engine is overheating.

The contact owns a 2017 Ford Escape. The contact stated that upon attempting to reverse, the back over prevention camera screen display failed to operate as needed. The contact stated that the message "Rear-view Camera Not Available" was displayed; however, there was no warning light illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired, and the contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.

In 2020 my headlights just went out one day. All the fuses were good the bulbs were good and Ford replaced the BCM (Body Control Module). Luckily it was under the warranty because I only had approximately 28,000 miles. Fast forward to 2022 with approximately 49,000 miles, I was driving home late one night and the same issue happened while I was driving. Since the replacement in 2020 I have had to replace both headlights 3 times, this time replacing the headlights is not working and apparently, I will have to replace the BCM again. This apparently is the main computer system in the car, and it was very dangerous because the lights just went out at night. Upon further research several people are having the same issue; and have reported the problem on several webpages. (https://www.fordescape.org/threads/headlights-keep-going-out.116796/) (https://www.justanswer.com/ford/ioe1u-low-beam-headlights-stopped-working-2017-ford-escape.html) and many more pages and complaints when you google “2017 Ford Escape Lights stopped working” According to Ford customer satisfaction, they said that no one else has reported this, however, I don’t believe it with the number of complaints that I noticed with just one search. Had it only been one time I would deduct that it was one bad part, but due to the continued problem with the same issue, it appears to be a severe safety concern that Ford is refusing to remedy.

The vehicle check engine light has lit up on multiple occasions. We have had diagnoses that say "it's fine" from Ford, but we are concerned that it's not "fine" because of a code that indicates a problem with a cylinder misfire. This is a known mechanical defect in the year/make/model. However, Ford claims that our vehicle is not in the VIN range. My teenager drives this vehicle and we are now anxious about the reliability of the car. We paid over blue book value for the vehicle. We have spent hundreds of dollars on diagnosis with independent mechanics.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to lose coolant. The contact checked and added additional coolant to the reservoir. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The parts were backordered, and the vehicle was not repaired. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The manufacturer was contacted and stated that assistance would be provided for the repair. The approximate failure mileage was 50,300.

Car is leaking water in weather strip across the right side of the roof. Causing water to leak into my trunk, pooling in my spare tire area, also leaks near a fuse box that's in my trunk. That's a safety hazard & very scary foe such a new car. I've browsed online and have seen thousands of others that have this same issue with newer cars. So this to me should be taking care of by Ford. I'm a mom of 2 kids that doesn't have 1,700 to fix a leak. It was fixed in October 22' for the same issue. Here we are again with the exact same issue but now it's traveled what appears to be the full length of the roof. I beg that this is resolved with a recall etc. Nobody should have a pool of water literally in their car. I'm sure my spare needs to be replaced. Also, if I hadn't opened my trunk right after a rain storm & noticed it was wet. I probably wouldn't have ever noticed it till it was too late. Thanks for any help on resolving this issue with not only my car but others with the same problem. Have a blessed day!

Tires could not be rotated during service at a Ford Dealer because one or more lug nuts were swollen due to corrosion. Had to replace all 20 lug nuts at an additional cost of $136.

Coolant leaked into the engine block causing overheating. Dealership has confirmed that leak has caused the engine long block to need replacement. Vehicle is currently at dealership awaiting repairs. Parts are on backorder. Cost is quoted at over $7,000.00.

The contact owns a 2017 Ford Escape. The contact stated while his father was driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that cylinder #1 was misfiring. The vehicle was then taken to an independent mechanic where cylinder #1 coil pack was replaced; however, the failure recurred while driving. Additionally, the contact stated that his father noticed that the coolant temperature appeared higher than normal. Upon inspecting the coolant reservoir, the contact's father noticed that the coolant level was low. The contact's father refilled the coolant reservoir; however, the coolant level was low upon inspecting the coolant reservoir for the second time. The contact stated that his father then started the vehicle and noticed white smoke coming out of the exhaust pipe. The contact became aware of Ford Customer Satisfaction Campaign Numbers: 21N12 (Short Block Replacement After Coolant Intrusion) and 19B37 - Supplement #4 that he associated with the failure; however, the VIN was not included. An unknown dealer was notified of the failure and an appointment was scheduled for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that the vehicle needed to be diagnosed before consideration to provide assistance for the repair. The failure mileage was approximately 36,000.

I was stopped at a red light, in Drive, when the car suddenly died. All the screens went black and the engine cut. I was also unable to use my electric locks or hazard lights. The car was eventually jumped, driven to a mechanic for the alternator and battery checked, with battery changed. Since receiving my car back with new battery, the media console does not work. Buttons illuminate but don't do anything, screen only shows time/date/temperature and backup camera. No SYNC, radio, bluetooth, CDs. Ford support attempted multiple resets with no change.

My son's 2017 Escape just died on his trip from Idaho back home to Florida. He just had his oil changed and a complete tune up, including new spark plugs. He got an engine overheating alarm and was able to get coolant into the reservoir, which was empty at this time. Had to keep adding the coolant until he was able to stop at a friend's house in Wisconsin. The car would not start this morning. A friend of the family, who is a mechanic, told him he needs to have the head or entire egine replaced because coolant was leaking into the cylinders. We know now, this problem has been known by Ford since 2010.

I have a 2017 Ford Escape SUV 2.0 Turbo. Mileage was around 72,000 when this all started to happen. We had experienced chugging on our car, when starting and the engine soon light came on. We took it to our local Auto Zone and had them put a computer on it and it read that cylinder #2 was misfiring. So we had all the spark plugs and wiring replaced. They then noticed that our engine coolant level was low. They filled it and told us to keep an eye on it. Within the next day it was gone and it showed no leakage of coolant on the ground or any place on the engine. We refilled and drove for a few days and our level of coolant kept going down, we kept refilling and then our engine soon light came back on. We took it to our mechanic and said he would keep it for a few days and check everything out. We got a call that there is a problem with the head gasket. We would have to have it replaced. They would have to have the vehicle for about 2 weeks, as we would not have to replace the engine but they could have it modified to make it smooth around the head gasket and reseal everything. Our Ford Escape is not that old and the mileage is fairly low for something like this to happen. I found out Ford knew about this problem but no recall was made to rectify it. So now after 4 weeks being without my car, due to some problems of getting some parts, and paying out $2672.80 out of pocket for engine repair and that is not including the plugs and wiring and other things done to fix the problem prior to finding this out, we paid out of pocket. We sit with around $3,000.00 to have this car fixed that should be out of Ford's pocket, not mine. Is there a form that I can submit to Ford's for them to reimburse me for this amount.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. After receiving the notice, the contact stated that an abnormal clunking sound was coming from the vehicle with the check engine warning light illuminated. The contact stated while driving 40 MPH, the clunking sound returned as the vehicle lost power without warning. The contact managed to coast the vehicle off to the side of the road after nearly being struck by several vehicles. Due to the failure, the vehicle was towed to an independent mechanic where it remained. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

Was driving and tax went up to 4 and only going 30 mph. It said on the dashboard about transmission I have also had an ongoing problem since I got the vehicle new with the part in the gas tank that has a vacuum seal or something. I have had the part replaced and it still continues to have problems. It will stop and say that manual restart required. It makes an extremely loud noise when it does this. Also after filling up with gasoline it is very hesitant to start and takes 4-5 minutes to get it started.

I own a 2017 Ford Escape eco boost which had 50,000 miles on it when SEVERE ENGINE OVERHEATING, SHUT DOWN ENGINE IMMEDIATELY flashed on my dash screen while I was driving around town. I let the engine cool, added coolant to the dry reservoir and immediately took my car to the mechanic where it was eventually diagnosed with coolant leaking into the engine. The No 2 cylinder was cracked and I would need a new engine at $7,500. Finding this problem of coolant leaking into the engine isn’t rare with my vehicle model and year, I wrote a letter to Ford, sending all my service records (I’m diligent about keeping up on service & maint.) & documents, hoping for financial help with the engine replacement. It took 3 MONTHS for Ford to respond. They said sorry. No help. I did take my Escape to a Ford dealership for a second opinion. They confirmed I need a new engine plus an added issue for which they quoted me a total of $11,500. My car was barely 5 years old, had 50,000 miles and was like new inside and out. Ford shouldn’t be allowed to sell disposable vehicles. Not at these prices!

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAEFTY RECALL 22V-413.

Engine blown due to coolant intrusion. Vehicle has 61,000 miles on it and Ford will not do anything to fix it.

Stranded off highway exit. Car jerked and revved then barely could go 10 mph. Car went from a slow winding sound to a quick and hard jerking. New Torque converter needed at 64K miles. However, torque converter requires significant transmission work in addition. Ford Dealership said part was back ordered with a 1 year wait at a cost of $4500. Other transmission repairman in area quoted me $6,000 and said he had another Escape with the same problem the week before I called. When I began looking for a replacement car, several dealerships refused to even accept the car as a trade in stating that this was a known problem with Ford cars .I looked at replacement cars at County Ford in Graham, NC where I had purchased it 2 years previously, however, I felt the sales team was overly aggressive and not empathetic at having sold me a car 2 years previous that was now unrepairable at their dealership. Awful, awful experience. I thought I had invested a lot of money in a dependable car. No car should need a new transmission 4,000 miles out of warranty. The experience has been an absolute nightmare.

The contact owns a 2017 Ford Escape. The contact stated that after refueling the vehicle, the vehicle started and then stalled and lost motive power. The vehicle was restarted and operated as intended; however, the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was notified of a possible fuel leak. The mechanic diagnosed the vehicle and determined that there was no visible fuel leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 73,000.

Check engine light came on around 67,000 miles. Took into dealership, they advised there's a coolant/oil mixture in one of the cylinders and recommended complete engine replacement. Engine issue for 2.0L turbo Ecoboost.

Check engine light came on just over 67,000 miles. Took vehicle to nearest Ford dealership to get checked. Service technician noted stored code P0301and found coolant in one of the engine cylinders. They performed a coolant pressure test and found no external leaks. They also noted TSB 22-2229 and recommend long block replacement. Impacts noted online from other Ford Escape owners: https://www.carcomplaints.com/Ford/Escape/2017/engine/engine_and_engine_cooling.shtml https://static.nhtsa.gov/odi/tsbs/2022/MC-10213732-0001.pdf

Firstly, this story will not surprise the NHTSA since the issue that plagued me has plagued many. It's clear that complaints started in 2010 & lead to Reed et al. v. Ford Motor Company. On the evening of September 18, 2022 my check engine light illuminated. I parked it/left it in front of my house that night, all day on September 19, 2022 & then was barely able to get to Perry Ford (Santa Barbara, CA) on September 20, 2022. There were no lead ups, no other warning lights, no increase in temperature, no messages - overall no other symptoms. One mile out from the dealership, the steering starting locking up & it started aggressively chugging. Luckily, I was on surface streets because it was dark out, there were cars honking at me & trying to go around me. I dropped my key & some details in the Early Bird drop box. A rep told me over the phone that I needed a new engine. He talked in circles & used the phrase - “coolant intrusion.” He gave me a $10K figure, so I had more questions. At the dealership & before I had read hundreds of accounts of the same EXACT issue from other Ford owners, I asked a different service rep about the absurdly inadequate warning system & the likelihood of this happening to an engine with 36K miles on it. He said, “This happens to this car a lot. We have a lot of these on the lot right now for this. I even had a girl in here a few weeks ago with the same thing that only had 10K miles on here car.” He also used the phrase “coolant intrusion.” I asked for a diagnostic report - I never got one. I asked for a lead time, I got 3 different answers. They ordered a new long block engine & 63 days later, my car was ready. The final invoice is attached you may also find it “funny” that the service notes say "low on coolant" - of course the level was low because it had intruded my engine prior to their inspection. By submitting this report, I would not only like to recuperate my money, but I would like to see Ford be held responsible.

The contact owns a 2017 Ford Escape. The contact stated upon refilling the gas tank at the gas station and attempting to drive, he shifted from park (P) to drive (D), however, the vehicle failed to move. The check engine warning light was illuminated. The contact was able to drive the vehicle after turning off and restarting the vehicle several times. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring after refilling the gas tank. The vehicle was taken to an unknown dealer who provided an unknown diagnostic. The vehicle was not repaired. The contact received a recall notification of NHTSA Campaign Number: 22V413000 (Power Train), which he associated with the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Whenever I put gas in my vehicle it hesitate to start. I reported this to the dealership when it started doing this about 3 weeks after getting it. I purchased it on January 24, 2022.

the lug nuts are being striped when changing for tire rotation or a flat or new tiers

The engine over heated on interstate 1-94 while I was going 70 miles per hour and I had to pull off the side of the road. The engine coolant leaked into my pistons and caused this issue. It is ridiculous that ford knows this is an issue and isn’t forced to recall and fix it. It is an extremely dangerous issue.

Coolant is leaking into the engines cylinders according to my mechanic. Engine is dead now, car wont start. Smelled coolant while operating and then the check engine light came on which is when i took it to the mechanic. They said only solution is a new engine. Less than a year out of warranty. Google shows this as a known issue with ecoboost engines, but ford has not issued a recall or solution. Dealership basically blew me off when i called and said they could look at it in a couple months.

I am writing this to inform you of (4) safety issues in just the past year. Last August while driving in Massachusetts (I live in PA) I heard a strange noise. After pulling off the busy highway I found the bottom of my car dragging on the road. I had to find a place that sold duct tape as a temporary fix. Next problem was swollen lug nuts (never heard of such a thing). While getting new tires I had spent money for new lug nuts. The next problem again, the bottom of the car was falling off and dragging on the road. Most recently, two weeks ago while driving down the highway in West Virginia the car stated shaking and the engine light stated flashing. After being towed to Greenbrier Ford in Lewisburg, WV the dealer informed me the engine had a catastrophic failure. This is the second engine failure. Every time I get in this vehicle I feel unsafe because I never know what is going to happen next.

It was "explained" to me by the extended warranty company that there is a cracked cam or gear head of some sort that was due to a casting issue during manufacturing. As such, the extended warranty sold to me by the dealer for my 2017 Ford Escape certified vehicle, is all but useless because the company is denying the claim, because it is a manufacturer's defect. I called Ford with the reference number as the dealer had spoken with them and advised the dealer to advise me to contact them for detail. It didn't help. Ford said they won't cover it because the vehicle is 5K outside of the their original warranty and only if it becomes a recall issue before I get rid of the vehicle, will they cover it. The dealer told me to contact you for assistance.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the accelerator pedal was depressed but the vehicle hesitated and made abnormal sounds. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated upon shifting into reverse(R), the vehicle failed to respond. The contact stated that the vehicle was not drivable. The local dealer was contacted and informed the contact that they could diagnose the vehicle in November. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Escape. The contact stated while the tires were being replaced, she was informed that the lug nuts were swollen and needed to be replaced. The lug nuts were replaced. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 65,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle randomly shifted into unintended gear. The transmission fault warning light was illuminated. The contact received notification of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Escape. The contact stated that after her daughter shifted the gear shifter into park, the vehicle continued to roll forward. There was no warning light illuminated. The contact's husband assisted her daughter with shifting the gear shifter into neutral(N) and the vehicle stopped rolling; however, the failure reoccurred on another occasion. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact received recall notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

My 2017 Ford Escape was starting up rough and the check engine light was on, so I took it to a repair shop (Gere Auto Repair LLC in Snoqualmie, WA). They said there was a serious problem with the engine - there was a breach between cylinder 2 & cooling system, combustion gases were getting into cooling, there was a cylinder 2 misfire, the engine failed a block test, and there could've been a cracked cylinder head. I then took the car to a Ford dealership (Evergreen Ford in Issaquah, WA) and they said that they see this engine issue often with Ford Escapes - there's a defect in engine construction. There were slits in the engine that was causing coolant intrusion into the cylinders, causing fairly severe engine damage. Since this is clearly a systematic defect in Ford Escape engines, I'm not sure why there isn't a recall out for this issue already. This is a serious and expensive issue to repair - not to mention that driving with a damaged engine is dangerous. I ultimately spent $9,679 to get the engine replaced. Ford replaced it with a new re-designed engine without slits. The fact that they've re-designed their engine specifically to address the issue I ran into tells me that Ford knows this a problem.

The contact owns a 2017 Ford Escape. The contact stated that while driving 25-30 MPH uphill to the residence, the vehicle shuddered violently and went into LIMP Mode. The contact was able to drive to the residence. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired under the Powertrain Warranty. The contact stated that the failure had recurred while driving, causing the contact to drive through a red traffic light to pull over safely into a nearby parking lot. The vehicle was towed to [XXX] Ford [XXX] ); where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The contact was informed that the repair would be performed at his expense. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 29,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was idling, the engine was running rough. The vehicle was taken to the dealer and then to an independent mechanic. The contact stated that there was no coolant in the vehicle. The contact stated that the coolant fluid bubbled over out of the hose. The vehicle was towed to the dealer where it was diagnosed that the coolant leaked into the engine and the engine misfired and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 112,000.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-413. CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR RENTAL VEHICLE. WHILE REPAIRS WERE BEING MADE.

The contact owned a 2017 Ford Escape. The contact stated that while at a stop light a plastic electrical type odor was present coming from the air conditioning vents. Moments later while driving approximately 40 MPH, the check engine warning light illuminated and smoke was present coming from the engine compartment before the vehicle stalled and caught on fire. The contact indicated that the flames started in the engine compartment and quickly engulfed the entire vehicle. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. A police report was filed and the vehicle was towed away from the scene. The cause of the fire was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.

Coolant has intruded into the cylinder block causing poor engine performance and illuminated MIL

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer, where it was diagnosed that the turbo was leaking oil, and the turbo drain tube was replaced. Additionally, the contact stated that there was white smoke coming from the exhaust pipe while starting and while driving the vehicle. Additionally, the contact stated while driving at various speeds, the vehicle mainly responded while depressing the accelerator pedal harder than normal. The contact also stated that while starting the vehicle, the engine made an abnormal tapping sound and was misfiring. The vehicle was taken to the dealer, where the failure was related to the purge valve; however, the vehicle was not diagnosed. The contact declined to pay for the repair. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The check engine warning light was illuminated. The mechanic recommended a compression test and referred the contact to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

When approaching a red light on 8/12/22 in dry conditions, my son attempted to push brake part way down to slow on approach. Nothing happened. Pushed brake all the way to floor and vehicle barely slowed. Brakes had been serviced in May 2022. Vehicle had 36,094 miles. Note: accident report not under owner's name as I was not the driver.

When folding down the rear seats to expand storage seatbelt buckles can become crushed, even when doing so per the manual's direct instructions, rendering the rear restraint system useless.

Coolant is leaking into the engine at under 50,000 miles. This is a 2.0 liter engine and there has already been a recall for the 1.5 liter engine for the same problem. This has been dignosed at the Autonation Ford dealership and is costing me $7169.87.

Check engine light came on. Vehicle was taken to an independent mechanic and I was told there was coolant leaking into the engine and causing engine failure. The car would not start and had to be towed to the dealership. They gave me a similar diagnosis and stated the engine was locked up and would need to be replaced. The car currently has about 57,000 miles.