2017 Ford Escape Complaint Log

THE REAR LIFTGATE IS POWERED AND CAN BE ACTIVATED BY PASSING A FOOT UNDER THE BUMPER, TRIGGERING A SENSOR TO OPEN OR CLOSE IT. ON TWO SEPARATE OCCASIONS, WHEN LOADING GROCERIES INTO THE REAR OF THE VEHICLE, MY FOOT INADVERTENTLY PASSED UNDER THE BUMPER, TRIGGERING THE LIFTGATE TO CLOSE AND FORCEFULLY HITTING ME IN THE HEAD AND NECK, INJURING ME. ON BOTH OCCASIONS, ONCE MAKING CONTACT WITH ME, THE LIFTGATE CONTINUED PUSHING DOWN WHILE I SCRAMBLED TO HOLD IT FROM CLOSING AND MOVE MYSELF OUT OF THE WAY. IT DID NOT AUTOMATICALLY LIFT OFF OF ME WHEN IT CAME INTO CONTACT WITH MY BODY. I AM A GROWN MAN. IF THIS HAPPENED TO A TEEN, CHILD, OR PERSON OF SMALL STATURE, SIGNIFICANT INJURY COULD OCCUR AS THE LIFTGATE CONTINUES TO FORCEFULLY CLOSE. IF THIS IS THE CORRECT ACTION OF THE FUNCTION, IT IS FLAWED DESIGN. IF IT SHOULD LIFT OFF AFTER MAKING CONTACT WITH SOMETHING, IT IS MALFUNCTIONING.

MY 2017 FORD ESCAP HAS HAD PROBLEMS STARTING BUT THAT'S NOT IT, IT ALSO FEELS LIKE A TRANSMISSION PROBLEM ALSO MY 2017 FORD ESCAPE HAS 30 UCODES ACCORDING TO LAWLEY FORD AND KIA IN SIERRA VISTA ARIZONA ALSO THE 2017 FORD ESCAPE STALLED ON ME WHILE I WAS DOING 60MPH AND THE CAR IS A DANGER TO ME AND OTHERS!

JUN.17.2019 --P0303 CODE CAME UP, AROUND,91300MILES; --THE CODE WAS GONE AFTER CHANGE SPARK PLUG; AT THAT TIME, COOLANT WAS LOW. SO TOP OFF; JUL.15.2019 --P303 CODE CAME UP AGAIN, 91900MILES RIGHT AFTER AROUND 300MILES HIGHWAY DRIVING; --COOLANT WAS LOW AGAIN, TOP OFF AGAIN JUL.20.2019 --WENT TO DEALER, FOUND COOLANT IN CYLINDER 3 ACCORDING TO TSB #SSM 47489 NHTSA ID #10144947 --THE SUGGESTED SOLUTION FROM DEALER IS TO REPLACE ENGINE LONG BLOCK; --THE COST FOR REPLACEMENT IS AROUND $8300

WHEN PULLING OUT ONTO A BUSY HIGHWAY, THE CHECK ENGINE LIGHT AND SAFETY INFORMATION NOTIFICATION POPPED UP STATING THE ENGINE WAS AT AN UNSAFE TEMPERATURE AND TO SAFELY PARK RIGHT AWAY. THE ENGINE THEN BEGAN TO STUTTER AND SHUT DOWN WITHIN SECONDS. THE CAR HAD JUST BEEN STARTED ONLY MINUTES BEFORE AND THE ENGINE TEMPERATURE WAS NOT HOT. WE ADDED COOLANT TO THE "MAX" AND THE CAR CRANKED UP AND RAN OKAY. THE NEXT MORNING, UPON STARTING THE CAR THE SAFETY NOTIFICATION POPPED UP IN THE DASHBOARD IMMEDIATELY AND THE ENGINE DID THE SAME THING. AFTER RESEARCH AND SPEAKING WITH OUR MECHANIC, WE BELIEVE THE COOLANT TEMPERATURE SENSOR IS BAD.

VERY SIMILAR TO NHTSA ID 11083629. PULLING INTO TRAFFIC THE TRANSMISSION STARTED TO SLIP. MANAGED TO GET OFF THE ROAD WITHOUT INCIDENT. THE SYSTEM MESSAGE "TRANSMISSION FAULT SERVICE NOW" CAME UP AND THE CAR WOULD NOT ACCELERATE BEYOND 20 MPH. I WAS TRAVELING SO IT WAS TOWED TO NEAREST DEALERSHIP. THEY CLEARED THE FAULT AND SID THERE WAS NOTHING WRONG. TOOK IT TO DEALERSHIP WHERE I BOUGHT IT, THEY HAD IT TWO WEEKS AND SAID THEY COULDN'T FIND/REPLICATE THE ISSUE AND GAVE IT BACK. I DROVE IT TWO DAYS AND IT OCCURED AGAIN. DROVE IT TO THE DEALER THIS WAY. THEY SAID IT WAS A BAD ECM, REPLACED IT AND THEY REPLCATED THE ISSUE ON THEIR TEST DRIVE AFTER THE "REPAIR". SAID THEY NEED TO CALL FORD FOR TECH ASSISTANCE. THEY HAVE HAD MY CAR FOR ~MONTH AND A HALF. THIS IS A SAFETY ISSUE, THE TRANSMISSION RANDOMLY FAILING AS YOU'RE PULLING INTO TRAFFIC IS A HUGE DANGER.

MY ESCAPE HAS THE LIFT GATE THAT OPENS AUTOMATICALLY WITH THE WAVE OF A FOOT. A FEW MONTHS AGO (DEC. 2018 I THINK) I WAS LOADING MY GROCERIES INTO THE BACK OF THE VEHICLE WHEN UNEXPECTEDLY, THE LIFT GATE CRASHED DOWN ON MY HEAD AND THEN CONTINUED TO CLOSE. I HAD TO DROP TO THE GROUND TO KEEP IT FROM CLOSING ON ME BECAUSE IT WOULDN'T STOP. IT HURT TERRIBLY BUT I DIDN'T FEEL IT NECESSARY TO GO THE ER. I CALLED FORD AND A REPORT WAS TAKEN AND I WAS TOLD TO TAKE IT TO A DEALER SERVICE DEPARTMENT BUT I WASN'T ABLE TO TAKE IT IN AT THE TIME. LAST WEEK, I WAS AGAIN AT THE GROCERY STORE AND A YOUNG MAN WAS LOADING MY GROCERIES WHILE I STOOD AND WATCHED. FORTUNATELY, I SAW IT COMING THIS TIME BEFORE THE LIFT GATE CRASHED DOWN ON HIS HEAD AND I WAS ABLE TO PUSH THE BUTTON ON THE LIFT GATE TO STOP IT. I KNEW I HAD TO DEAL WITH IT THEN. I HAVE A TWO YEAR OLD GRANDSON WHO COULD BE DECAPITATED IF IT CLOSED ON HIM. YESTERDAY, I TOOK MY CAR TO THE DEALER I BOUGHT IT FROM AND JUST HEARD FROM THE SERVICE DEPARTMENT. TURNS OUT WHEN A FOOT IS DETECTED BY THE SENSOR; IF THE LIFT GATE IS OPEN, IT CAUSES IT TO CLOSE. THERE IS NO SENSOR TO MAKE IT STOP IF THERE'S A BODY IN THE WAY. PER MY SERVICE MAN, THERE'S NO WAY TO DISABLE THE FEATURE. IT IS UNACCEPTABLE TO HAVE A LIFT GATE THAT CAN COME DOWN UNEXPECTEDLY AND CRUSH OR DECAPITATE ANYONE WHO HAPPENS TO BE STANDING UNDER IT. THIS IS A MAJOR DESIGN FLAW THAT HAS ALREADY HURT ME AND HAS THE POTENTIAL TO BE DEADLY TO MY GRANDCHILD. I HAD REALLY LIKED THIS CAR TIL I REALIZED WHAT A HAZARD THE LIFT GATE IS. I HOPE YOU CAN REMEDY THIS PROBLEM FOR US ALL BEFORE SERIOUS INJURY OCCURS.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated intermittently. The vehicle was taken to the dealer several times, where the contact's mother was informed that the failure could not be replicated because the check engine warning light was not illuminated at the time. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

BOUGHT CAR IN 7/18 WITH 33000 MILES ON IT. DROVE IT FOR 8000 . THEN EXPERIENCED A CLOUD OF GRAY SMOKE AND ROUGH RUNNING UPON STARTING AFTER CAR WAS PARKED FOR 2 DAYS. ALSO A LOUD CLUNK WHEN REVERSING MORE THAN 3 FT. ALSO INFO PANEL STATED THAT AN OIL CHANGE WAS NEEDED. CALLED DEALER AS HAD 2000 MORE MILES TO GO BEFORE THE NEXT SCHEDULED OIL CHANGE. WAS TOLD TO IGNORE INFO SCREEN AND KEEP ORIGINAL OIL CHANGE SCHEDULE. 4 TO 5 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND TOOK CAR TO DEALER. DEALER STATED THAT THE HEAD GASKET IS LEAKING ANTIFREEZE INTO THE CYLINDERS AND MOTOR NEEDS TO BE REPLACED. UNDER WARRANTY AND WAS PROMISED TO HAVE IT FIXED BY MID JULY, 2019. NOW DEALER STATES IT COULD BE MUCH LATER THAN THAT. I HAD TO CALL FORD CORPORATION CUSTOMER SERVICE TO GET ANY TYPE OF REPLACEMENT VEHICLE AS DEALER STATES HE DOESN'T HAVE ANYTHING AVAILABLE (PROBABLY DUE TO BACKLOG OF ESCAPE BLOWN HEAD GASKETS). HAVE RESEARCHED ONLINE AND FOUND MANY TESTIMONIALS RE: THIS SAME ISSUE . IS IT TIME FOR FORD TO MAKE A RECALL?

ON FREEWAY, PASSING ANOTHER VEHICLE THE CHECKING ENGINE LIGHT BEGAN TO FLASH, WHILE ACCELERATING THE VEHICLE BEGAN TO SHAKE AND THE LOST POWER CAUSING VEHICLE TO SLOW ABRUPTLY. THIS CREATED A HAZARDOUS SITUATION.

HAD A CRASH YESTURDAY,PULLED INTO BUSINESS, APPLIED BRAKES,DID NOT WORK CAR STARTED ACCELERATING COULD NOT STOP,BRAKE S DID NOT WORK,CRASHED INTO BUILDING,,CAR GOT TOWED,15 THOUSAND DOLLAR DAMAGE MY INS.HAS TO PAY,PLUS THE CORNER OF BUILDING.POLICE REPORT SAID,FAILED TO STOP,I COULD NOT.THIS SHOULD HAVE NEVER HAPPENED,CONTACTED FORD,WITH NO AVAIL. HAVE FRACTURED RIBS,PLENTY OF BRUISING, AND MY NECK HURTS.ITS A 2017 FORD ESCAPE,WICH I BOUGHT NEW. I'M AFRAID OF DRIVING IT AGAIN,WHAT IF IT HAPPENS AGAIN,AND I WOULD HURT SOMEONE ELSE.FORD SHOULD BE RESPONSIBLE FOR THIS MATTER,NOW I HAVE TO BUY ANOTHER CAR,I WILLNOT DRIVE THE SAME CAR AGAIN

I GET A THUMPING/BANGING ON THE FLOOR ON THE CAR WHILE DRIVING OVER 40MPH. IT STARTED AFTER MY FIRST OIL CHANGE. I TOOK IT IN AND THEY KEPT IT OVERNIGHT. SAID THAT THE 'SCREWS' USED ARE JUNK AND THEY GET LOOSE OR BREAK. I HAVE HAD MY CAR IN A FEW TIMES TO HAVE THE UNDERPINNING REATTACHED, TIGHTENED DOWN, WHICH HELPS FOR A LITTLE BIT. THIS WEEK WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING LOOSE BUT THE MECHANIC SAID THAT WHEN IT HEATS UP THE UNDERPINNING WILL SAG AND CATCH AIR WHILE DRIVING. IT WAS 10 AM, 86 DEGREE AND I WAS GOING 40MPH. EXPERIENCING THE ISSUE. SERVICE ADVISOR SAID THERE WAS NOTHING THAT COULD BE DONE. AT HIGHER RATES OF SPEED (ON THE HIGHWAY) IT IS A VERY NOTICEABLE ISSUE. FOR PEOPLE NOT EXPECTING THE KNOCKING/BANKING ON YOUR FEET IT IS QUITE UNSETTLING.

WHEN STOPPED AT STOP SIGN THE VEHICLE WILL COMPLETELY SHUT DOWN AND YOU HAVE TO SHIFT VEHICLE INTO PARK AND RESTART. THIS HAPPENS WHEN YOU TAKE YOU FOOT OFF THE BRAKE AND THE ENGINE IS SUPPOSED TO RESTART BUT DOESN'T. TYPICALLY IT IS VERY CONFUSING FOR DRIVER AND OTHER CARS ARE EXPECTING YOU TO CONTINUE THROUGH INTERSECTION BUT YOU CAN'T BECAUSE YOU HAVE TO RESTART. CAN LEAD TO POTENTIALLY PUTTING IN REVERSE INSTEAD OF NORMAL DRIVING CAUSING ACCIDENT.

I HAVE BEEN ON THE HIGHWAY AT LEAST 12 TIMES NOW, DOING THE SPEED LIMIT, WHICH IS 80 MPH, WHEN THE ENGINE SUDDENLY SHUTS DOWN! I GET A WARNING ON MY DASH SAYING ENGINE FAULT SERVICE NOW. THIS HAS HAPPENED WHEN I'VE BEEN USING CRUISE CONTROL, & WHEN I HAVEN'T. MANY TIMES IT HAS HAPPENED WHEN I'VE JUST PASSED A SEMI I'M THE PASSING LANE & THE CAR SHUTS OFF! SCARY AS HELL! I HAVE TO IMMEDIATELY GET BACK INTO THE FAR RIGHT LANE, & PULL OFF ON THE SHOULDER! THE STEERING & BRAKES STILL WORK, BUT I HAVE NO POWER! ONE OF THESE DAYS, SOMEONE IS GOING TO KILL ME, BECAUSE I WON'T BE ABLE TO GET OVER SOON ENOUGH! I BOUT THE CAR WITH 12,000 MILES ON IT & THE FORD CERTIFIED PREOWNED WARRANTY ON IT. THE SAME MONTH I BOUGHT THE CAR, IT HAD DIED ON ME 2 TIMES ON THE HIGHWAY ALONG WITH OTHER PROBLEMS. IT HAS NOW HAPPENED AT LEAST 12 TIMES, BUT IT'S ONLY THE 3RD TIME I'M THE SHOP FOR THIS, BECAUSE IT TAKES FOREVER TO GET AN APPT. & THE DEALERSHIP IS 100 MILES R/T FROM ME. THERE ARE OTHER ELECTRICAL ISSUES GOING ON WITH THE CAR THEY'VE HAD TO FIX ALSO. BUT THEY'VE NEVER GOTTEN THE CAR TO DUPLICATE WHAT IT DOES TO ME ON THE HIGHWAY & APPARENTLY EVEN THOUGH I SHOW THEM PICS OF MY SPEED & THE ENGINE FAILURE NOTICE, THEY DON'T HAVE A CLUE & SEEM TO CARE LESS! I'VE NOW BEEN WITHOUT MY CAR & IN A RENTAL FOR A TOTAL OF 1 MONTH NOW & MY CAR ONLY HAS 26,000+ MILES ON IT!!

HAPPENED TWICE. REPAIRED FIRST TIME WITH A NEW TURBO COOLER. 2000 MILES LATER SAME THING HAPPENED AGAIN. WHILE DRIVING, THE ENGINE LIGHT CAME ON AND SAID TO PULL OVER NOW. THE ENGINE SHUTDOWN TOTALLY AND I MANAGED TO COAST INTO A PARKING LOT. CAR WAS ON A COUNTY STREET GOING 40 MILES/HR. IT WAS REPAIRED WITH A TOTALLY NEW ENGINE.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to Midas where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The spark plugs were replaced; however, the failure persisted. The contact stated that on another occasion, while driving 75 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. A tune-up was performed on the vehicle, and spark plugs and ignition coils were replaced. The contact was informed that the engine needed to be replaced. The contact arrived at the dealer to pick up the vehicle, and the check engine warning light illuminated. The vehicle remained with the dealer. The contact was informed that several maintenance repairs were completed on the vehicle. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The failure mileage was unknown.

THE NEXT DAY AFTER PURCHASE SEPTEMBER 2018, I NOTICED A SLIGHT SLIPPAGE TO THE TRANSMISSION AND TOOK THE CAR BACK BECAUSE THE WARNING LIGHTS WERE ON AND THE CAR WOULD PROCEED TO MOVE AT A LOW SPEED. I WAS TOLD THE VEHICLES FLUIDS NEEDED TO BE CHANGED. THE NEXT DAY THE ISSUE PERSISTED, I RETURNED TO THE DEALERSHIP AGAIN AND WAS TOLD THE BRAKES NEEDED TO BE REPLACED. ON BOTH OCCASIONS THE MONSTER DEALERSHIP HANDLED THIS. THE ISSUE WITH FEELING THE TRANSMISSION JERK CONTINUED. MAY 2019 THE TRANSMISSION FAILURE APPEARED (CODES LISTED BELOW) IT WAS SERVICED BY A&B TRANSMISSION. WITHING 48 HOURS THE ISSUE RETURNED. IT APPEARS AS THOUGH THE TRANSMISSION OVERHEATS AFTER DRIVING SHORT DISTANCES. AFTER SEVERAL ATTEMPTS FROM MAY-JULY THE ISSUE COULD NOT BE FIXED AND CONTINUES AS OF TODAY. THE DELAY IN REPORTING IS THAT I HAD NO IDEA THIS WAS HERE, PLEASE ADVISE I WOULD LIKE TO RESOLVE THIS. CODE P0741-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. CODE P1744-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. P1450-00 UNABLE TO BLEED UP FUEL TANK VACCUM - -PENDING DTC - WARNINGLAMP ON.

AT 26,000 MILES CHECK ENGINE LIGHT CAME ON. I TOOK VEHICLE INTO DEALER AND WAS TOLD THEY HAD TO DO SOME TESTING. THE DEALER TOLD ME 3 DAYS LATER THAT A NEW BLOCK HAD TO BE BACK ORDERED AS IT WAS CRACKED FROM ENGINE COOLANT GETTING INTO THE COMBUSTION CHAMBER. I WAITED 40 DAYS FOR THIS TO COME IN AND THEN WAS TOLD A HEAD GASKET WAS WAS ON BACK ORDER. THE DEALER SAID FORD HAD A SERVICE BULLITEN FOR THIS FIX. I HAVE THE CAR BACK AND WASN'T OFFERED A FULL WARRENTY. HOW CAN I BE SURE THIS WONT HAPPEN AGAIN. I HAD CORRESPONDENCE WITH 2 SEPARATE DEALERS AND BOTH SAID THEY HAVE SEEN MANY WITH THIS SAME PROBLEM.

8000 MILES. THE AUTO START STOP SYSTEM WILL NOT RESTART AFTER STOPPING. IT HAS NOT RESTARTED AFTER STOPPING IN INTERSECTION TO MAKE LEFT TURN. ALSO AFTER STOPPING AT STOP SIGNS AND STOP LIGHTS. AND WHEN STOPPED ON A HILL AT A STOP SIGN, THE VEHICLE WILL NOT RESTART, AND ROLLS OUT INTO THE STREET WITH NO POWER BRAKES OR POWER STEERING. A TRULY UNSAFE CAR. DEALER FINDS NO CODES AND CANNOT DUPLICATE, SO WILL NOT SERVICE.

THE TURBOS WENT OUT AT 7,000 MILES. AND NOW MY ENGINE LOSES POWER AND OIL DISAPPEARS OUT OF MOTOR. ONLY 27,000 NOW AND BOUGHT IT DEC 2017. NOT EVEN 1 YEAR AND A HALF OLD. VERY DISAPPOINTED. I BOUGHT A NEW CAR BECAUSE MY OLD ONE BROKE DOWN ALL THE TIME .

FORD ESCAPE HAS POWER ASSIST TAILGATE FEATURE WHICH OPENS AND CLOSES TAILGATE. ADDITIONAL FEATURE INCLUDES SENSOR UNDER REAR BUMPER WHICH DETECTS FOOT MOVEMENT, THEN OPENS, OR CLOSES THE TAILGATE, AFFORDING OPERATOR THE ABILITY TO OPEN, OR CLOSE TAILGATE BY MOVING FOOT ACROSS VISUAL PATH OF SENSOR. TAILGATE HAS PROPENSITY TO CLOSE FROM OPEN POSITION WHILE LOADING OR UNLOADING REAR CARGO AREA. ALTHOUGH TAILGATE WILL STOP WHEN IT ENCOUNTERS RESISTANCE, AS IN A PERSON STANDING BEHIND VEHICLE, A PERSON WITH HANDS FULL AND TURNING AWAY FROM VEHICLE AT SAME TIME, CAN HIT THEIR HEAD ON CLOSING TAILGATE. THIS HAS HAPPENED TO ME SEVERAL TIMES, INCLUDING ON APRIL 11, 2017, RESULTING IN A SERIOUS GASH ACROSS MY FOREHEAD. OLDER INDIVIDUALS SHOULD BE WARNED OF THE POSSIBILITY OF TAILGATE SENSOR DETECTING FOOT MOVEMENT AND ACTIVATING TAILGATE CLOSURE WHILE PERSON IS LOADING OR UNLOADING CARGO AREA. TURNING UNEXPECTEDLY AND STRIKING HEAD ON EDGE OF TAILGATE GENERATES FORCE STRONG ENOUGH TO KNOCK AN OLDER PERSON DOWN, RESULTING IN FURTHER INJURY. VEHICLE IS STATIONARY WHEN ENCOUNTERING THIS ISSUE.

CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.

AIR BAGS DID NOT INFLATE FROM REAR END ACCIDENT. VEHICLE WAS STOPPED AT TRAFFIC LIGHT.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DIFFICULTY PUTTING VEHICLE IN REVERSE AND NOT ACCELERATING. *LD THE CONSUMER STATED THAT THE ENGINE HAD WARPED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. *JS

MY FORD ESCAPE HAS THE ENGINE START/STOP FEATURE. SEVERAL TIMES, WHEN STOPPED, AND I LIFT MY FOOT OFF THE BREAK TO BEGIN DRIVING AGAIN, THE VEHICLE MESSAGING STATES THAT I MUST PUT THE CAR IN PARK AND TURN OFF THE VEHICLE AND RESTART. I CALLED THE DEALERSHIP ABOUT THIS (SUBURBAN IN STERLING HEIGHTS, MI) AND THE SERVICE ADVISOR INDICATED THAT THIS IS A KNOWN ISSUE WITH THE ESCAPES AND THAT I CAN COME IN FOR A SOFTWARE FLASH THAT WILL TAKE A FEW HOURS TO FIX. JUST WONDERING IF THIS WOULD BE A SAFETY RECALL? THE SERVICE ADVISOR SAID THAT HE HAS SEEN SEVERAL OF THESE SITUATIONS COME IN FOR REPAIR. SHOULDN'T FORD BE CONTACTING THEIR CUSTOMERS IF THIS IS A KNOWN ISSUE? THE VEHICLE STOPPED WHEN I WAS IN TRAFFIC AND AT A DEAD STOP, AND ALSO, TURNED OFF AT A RED LIGHT, AND WHEN TURNED GREEN, I HAD TO TURN OFF CAR AND RESTART. IT HAS BEEN VERY SCARY.

WITHIN ONE YEAR OF OWNING VEHICLE, THE HIGH TEMPERATURE ENGINE LIGHT (RED MESSAGE INDICATOR0 CAME ON. I HAD TAKEN MY CAR IN FOR 1 YEAR SERVICE/OIL CHANGE WITHOUT ANY ISSUES. WHEN THE LIGHT CAME ON, AT THE NEXT OPPORTUNITY I CHECKED THE COOLANT LEVEL AND IT WAS BELOW THE MINIMUM MARK. COOLANT OEM RED WAS ADDED AND AFTER 3 DAYS OF DRIVING I CHECKED THE LEVEL AGAIN AND IT WAS BELOW COOLANT MINIMUM LEVEL. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. A RECALL SHOULD BE STARTED SINCE THIS CAN SEVERLY AFFECT THE VEHICLE IN A DAMAGING WAY. THE VEHICLE WAS DRIVING IN LOCAL TRAFFIC WHEN THE LIGHT CAME ON APPROXIMATELY FIVE MINUTES INTO THE DRIVE. THE DEALERSHIP SHOULD HAVE BROUGHT IT TO MY ATTENTION IF IT WAS NOT AT THE PROPER FILL MARK AND IT IS A KNOWN ISSUE. I WILL BE CONTACTING THE DEALERSHIP TO SEE WHAT CAN BE DONE TO REMEDY THE ISSUE.

WHILE STOPPED AT A RED LIGHT AT A BUSY INTERSECTION, THE AUTOMATIC START STOP FEATURE SHUT OFF THE ENGINE, HOWEVER, WHEN THE BRAKE WAS RELEASED THE ENGINE DID NOT RESTART. A MESSAGE FLASHED GIVING DIRECTIONS TO PUT THE VEHICLE IN PARK AND RESTART THE ENGINE MANUALLY. THAT WORKED BUT A FEW DAYS LATER THE ENGINE SHUT OFF WHILE CRUISING ON A CITY STREET AND DISPLAYED THE SAME MESSAGE. AFTER PUTTING THE VEHICLE IN PARK AND RESTARTING, THE START/STOP FEATURE DID NOT WORK AT ALL. TURNING THE CAR OFF AND RESTARTING IT DID NOT RESET THE AUTOMATIC FEATURE. THE ON OFF SWITCH DID NOT RESTART THE FEATURE AND THE SYSTEM INFORMATION DISPLAY STATED THAT ALL SYSTEMS WERE FUNCTIONING NORMALLY. IT TOOK A VISIT TO A FORD DEALERSHIP WHO RAN A DIAGNOSTIC TO THEN RESET THE SYSTEM. THE DEALERSHIP DID NOT OFFER ANY INFORMATION ON WHY THIS HAPPENED OR IF IT COULD HAPPEN AGAIN. DOING A BIT OF RESEARCH, I FOUND TSB #SSM 47043 ADDRESSING THIS ISSUE.

RETAINER CLIPS FOR SPLASH SHIELD ARE FAULTY AND HAVE BROKEN OR GONE MISSING CAUSING THE SHIELD TO BECOME LOOSE AND FLAP UNDERNEATH THE VEHICLE. OUT OF 10 CLIPS, ONLY TWO ARE HOLDING THE SHIELD IN PLACE. FOR A CAR OF LESS THAN 3 YEARS OF AGE, THIS SHOULD NOT BE HAPPENING. FORD WILL NOT COVERING THE $45 PARTS OR LABOR $100. THIS KNOWN ISSUE CAN ACTUALLY CAUSE THE SHIELD TO ACTUALLY DETACH FROM THE FRAME OF THE UNDER BODY WHILE THE VEHICLE IS IN MOTION AND IN TRAFFIC SITUATIONS THAT COULD POTENTIALLY CAUSE DAMAGE OR EVEN AN ACCIDENT TO NOT ONLY THE VEHICLE THAT IS AFFECTED BY THE LOOSE SHIELD BUT THOSE IN THE PATH OF THIS OBJECT IF IT WERE TO DETACH FULLY FROM THE VEHICLE. MAJOR SAFETY DEFECT AND ISSUE IS PRESENT. VEHICLE IN QUESTION IS EVEN COVERED UNDER THE EXTENDED WARRANTY OPTION AS WELL- STILL NO COVERAGE FOR "CLIPS". DEALER EVEN INDICATED THAT THIS IS A KNOWN ISSUE FOR FORD VEHICLES 2017 AND OLDER.

THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.

On 3-7-2019 brought vehicle in for service at Larsen Ford in Lakewood NJ for engine light turned on with OBN code P3020. Service dept employee, Mitch Sperling their was anti freeze in number two cylinder. They kept vehicle till 3/15/2019 and stated repair was made. Except the repair for this should have been a new engine. On 7-2-2021 brought vehicle into service dept for engine light with OBN code P0303. This time it was anti frreze in number 3 cylinder approx 55,000 mileage. Service dept checked vehicle and came back and stated I need new engine. That they would order engine from ford and get back to me in about a week when to bring vehicle back and it would take 3 to 4 weeks to install engine and they will rent me a car. My problem with this is that i have to drive a vehicle that could stall and get rear ended until they get back to me. This vehicle should have gotten new engine back in 3-15-2019 because that is the fix ford recommends. Their on hundreds of complaints for this same problem going back to 2010 with the turbos. My vehicle has a 2.0 turbo and should never have been sold without this problem being corrected. Now I have a vehicle with a history of engine problems and if I attempt to trade in will come back on vehicle history. My position is ford was hoping that I would go over the 60,000 warranty and they would not have to cover any further repair without me shelling out 8,000 dollars for repair.

WHEN STOPPED AT A LIGHT, THE VEHICLE'S AUTO START FUNCTION FAILS TO RESTART THE VEHICLE. YOU GET A MESSAGE TO PUT YOUR CAR IN PARK AND TURN THE KEY TO RESTART. THIS IS A SAFETY HAZARD WHICH COULD RESULT IN SOMEONE GETTING REAR ENDED.

WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE STALLED AGAIN EVERY TIME THE SPEED EXCEEDED 55 MPH. THE VEHICLE WAS REPAIRED BY WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666) PER NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) ON FEBRUARY 26, 2019; HOWEVER, THE FAILURE RECURRED ON MARCH 2, 2019. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE VEHICLE WOULD SPUTTER AND STALL THE EVAP SYSTEM WAS FAULTY THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SPUTTER AND STALL. ALSO AFTER REFUELING THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE EVAP SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED, INCLUDING THE PURGE SOLENOID, CANISTER, AND THE FUEL TANK PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

THE STALL / START HAS FAILED TWICE IN ONE WEEK. THE FIRST OCCURRENCE: WHILE COMING TO A COMPLETE STOP, AT A FOUR WAY STOP INTERSECTION WITH IN THE CITY, THE VEHICLE WENT INTO THE STALL MODE. WHEN I REMOVED MY FOOT FROM THE BRAKE THE VEHICLE WOULD NOT RESTART. I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE CAR. THE SECOND OCCURRENCE: WHILE SITTING AT A RED TRAFFIC LIGHT ON A BUSY CITY STREET THE VEHICLE WENT INTO STALL MODE. WHEN THE TRAFFIC LIGHT CHANGED, I TOOK MY FOOT OFF THE BRAKE BUT THE VEHICLE DID NOT RESTART AND AGAIN I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE VEHICLE. BOTH TIMES THERE WERE OTHER VEHICLES PRESENT CAUSING A POTENTIALLY HAZARDOUS SITUATION FOR ME AND OTHER DRIVERS ON THE ROADWAY.

POWER ASSISTED STEERING FAILED WHILE DRIVING AROUND A CORNER. I STARTED TO VEER INTO THE ON-COMING TRAFFIC LANE AND ALMOST COLLIDED WITH AN ON-COMING VEHICLE. THE WARNING APPEARED ON THE DASH SCREEN AT THE SAME TIME THE POWER STEERING STOPPED WORKING. THERE WAS NO PRIOR WARNING.

FAULT LIGHTS COME ON AND DO NOT CLEAR OUT CONSISTENTLY AFTER AN IGNITION CYCLE. CRUISE CONTROL, BLIND SPOT WARNING, SPEEDOMETER BECOME NON OPERATIONAL. DEALER HAS REPLACE ABS MODULE, BATTERY AND NEGATIVE BATTERY CABLE WITH NO IMPROVEMENT. AT TIMES DURING INITIAL STARTUP, POWER STEERING IS LOST. ALSO VEHICLE WOULD NOT START ON 3 OCCASIONS. ISSUE OCCURS WHILE CAR IS IN MOTION BOTH DURING CITY AND HIGHWAY DRIVING.

DAYLIGHT RUNNING LIGHTS DO NOT INCLUDE TAIL LIGHTS. CARS DRIVEN AT DUSK, DAWN, OR WEATHER CONDITIONS WHEN HEADLIGHTS PROVIDE ADDED SAFETY ARE DRIVEN WITH ONLY DAYLIGHT HEADLIGHT AND NO TAIL LIGHTS. MANY TIMES CARS APPEAR TO BE DIVING WITH NO HEADLIGHTS, OR LIGHTS, ONLY TO SEE THEY ARE DRIVING WITH DAYLIGHT RUNNING LIGHTS. PLEASE ENGAGE ALL LIGHTS, HEADLIGHTS AND TAIL LIGHTS AT ALL TIMES FOR ADDED SAFETY. TOO MANY TIMES VEHICLES ARE DRIVEN WITH WHAT APPEARS TO BE NO TAIL LIGHTS. DAYLIGHT RUNNING LIGHTS WITH ONLY HEADLIGHTS ARE DANGEROUS.

THIS VEHICAL STALLS IN THE MIDDLE OF TRAFFIC. FOR EXAMPLE, IT STALLS AND TELLS YOU TO AUTO RESTART THE ENGINE BEFORE MOVING ON. THIS IS UNSAFE AND PUTTING RISK ON MY FAMILY AND I.

CAR STALLS AT INTERSECTIONS. THIS STARTED HAPPENING IN JANUARY AND HAS HAPPENED 5-10 TIMES SINCE. MESSAGE COMES UP TO PUT CAR IN PARK TO RESTART. THIS IS EXTREMELY DANGEROUS AS I DO NOT KNOW IF THE CAR WILL RESTART AND POSSIBLE REAR END ACCIDENTS.

THE FIRST TIME THIS HAPPENED WHICH WAS APPROXIMATELY EARLY FEB. 2019 THE WIPERS WOULD "HIT" EACH OTHER AND GET STUCK ON THE WINDSHIELD UNTIL THEY WOULD FINALLY RETRACT DOWN TO THE OFF POSITION. DEALER REPLACED THE WIPER MOTORS. AFTER ABOUT 1 - 1 1/2 WEEKS LATER THE SAME THING HAPPENED. TOOK VEHICLE BACK TO THE DEALER WHERE THEY ADJUSTED THE ALIGNMENT OF THE WIPERS AND TIGHTENING A NUT IN THE INTERMITTENT WIPER SWITCH. ON 3/23/19 THE WIPERS AGAIN GOT "STUCK" IN AN UPRIGHT POSITION ON THE WINDSHIELD AND "STUTTERED" VERY SLOWLY ON THE WINDSHIELD UNTIL THEY FINALLY RETRACTED DOWN INTO THE OFF POSITION. THE FIRST INCIDENT THE VEHICLE WAS IN A STATIONARY POSITION WARMING UP IN THE DRIVEWAY. THE SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS MOVING IN A HEAVY RAIN ON A CITY STREET. THE 3RD INCIDENT HAPPENED AGAIN WHILE THE VEHICLE WAS STATIONARY.

AUTO START STOP SPORADICALLY CEASES TO WORK. IT WILL NOT RESTART AND VEHICLE DIRECTS ME TO PUT THE AUTOMATIC SHIFT LEVER INTO PARK AND RESTART THE CAR. THIS IS A SAFETY ISSUE AS I MIGHT BE REAR-ENDED BY THE VEHICLE BEHIND ME WHO EXPECTS ME TO LEAVE A STOP SIGN RED LIGHT, ET AL. QUICKLY. MY WIFE PUTS THE TEMPORARILY DISABLES THE FEATURE EVERY TIME SHE DRIVES THE VEHICLE. I FORGET WHEN I DRIVE IT AND THEN I STOP AT A STOP SIGN OR RED LIGHT AND (SEE ABOVE). THIS STARTED HAPPENING IN THE 3RD YEAR OF OUR LEASE (SEPTEMBER 2018)

EMPLOYEE WENT OUT TO START HIS CAR IN THE MORNING TO GO TO WORK. HE WENT OUT A FEW MINUTES LATER AND THE BACK WINDOW HAD EXPLODED. IT WAS COLD OUT THE NIGHT. *TR

ALL DOORS WILL NOT LATCH AUTOMATICALLY. WHEN OPENING FROM THE OUTSIDE THE LATCH WILL REMAIN EXTENDED AND NOT SPRING BACK INTO PLACE. IF UNNOTICED WHEN YOU GET INTO THE SEAT AND CLOSE THE DOOR IT WILL EITHER BOUNCE BACK OR SEEM TO BE CLOSED ONLY TO OPEN WITH A SMALL AMOUNT OF PRESSURE AGAINST IT.

2017 FORD ESCAPE TITANIUM 2.0 ECOBOOST THE ENGINE JUST STALLS IN THE MIDDLE OF TRAFFIC, WAITING AT LIGHT, DRIVING IN THE PARKING LOT. A MESSAGE WILL COME ON THE DASH "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." THIS HAS BEEN HAPPENING MORE AND MORE LATELY. PLENTY OF PEOPLE OUT THERE ARE COMPLAINING OF THE SAME ISSUE.

THE STOP/START SYSTEM FAILS TO RESTART THE ENGINE FROM A STOP LONG ENOUGH TO ENGAGE THE FEATURE. (CAR STATIONARY). FAILURE TO START UNPREDICTABLE. TAKE YOUR FOOT OFF THE BRAKE AND AN INFO SCREEN WARNING APPEARS AND SAY TO PUT CAR IN PARK AND RESTART ENGINE. COULD BE HAZARDOUS AS IT TAKES TIME TO ALLOW THE PROCEDURE AFTER A LIGHT HAS GONE GREEN.

THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. ALSO WHILE AT THE DEALERSHIP I HAVE BEEN TOLD OF THIS SAME PROBLEM HAPPING ON OTHER FORD ESCAPES AT LEAST 3 IN THE LAST FEW DAYS AT THIS ONE DEALERSHIP.

THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.

WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.

WHEN VEHICLE IS STOPPED AND THE AUTO ON/OFF FUNCTION IS ENGAGED, SOMETIMES THE ENGINE DIES COMPLETELY. THE VEHICLE MUST THEN BE TURNED OFF AND RESTARTED. THIS HAS OCCURRED WHILE IN TRAFFIC. THIS HAS NOT BEEN NOTED TO OCCUR WHEN THE AUTO ON/OFF FUNCTION IS TURNED OFF.

WHEN AT RED LIGHT OR JUST DRIVING DOWN INTER-STATE THE ENGINE TURNS IT SELF OFF. THE CAR BATTERY LIGHT COMES ON AND IT TELLS YOU TO PUT IT IN PARK AND RESTART. THIS IS VERY DANGEROUS