2017 Ford Escape Complaint Log

The engine failed due to coolant leaking into the cylinders. Sarasota Ford confirmed that coolant intrusion caused internal engine damage and the engine could not be repaired. The vehicle was purchased only 18 months ago and has been maintained per manufacturer guidelines. This appears to match a known Ford issue that has affected multiple Ford Escape model years involving coolant intrusion, rough running, stalling, and eventual engine failure. The repair required a full engine replacement at a cost of $9,850.20, which we have already paid. I am requesting NHTSA review this defect pattern as it creates safety risks and significant financial impact for owners.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

Known issue with coolant intrusion into EcoBoost engines

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact stated while attempting to drive from a complete stop on several occasions, the vehicle sputtered and stalled. The message "Engine Fault - Service Now" was displayed. The contact related the failure to Ford Customer Satisfaction Program Number: 21N12. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the cylinders through the engine block. The dealer determined that the short block needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided due to the mileage of the vehicle. The failure mileage was approximately 80,065.

The contact owns a 2017 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 56,000.

The contact owns a 2017 Ford Escape. The contact stated that while at a complete stop at a red traffic light, a driver walked up to the contact and informed the contact that there was smoke coming from the rear of the vehicle. Additionally, the contact noticed an abnormal sweet odor coming from the exterior of the vehicle. The check engine warning light was illuminated. The contact drove the vehicle to the residence. The vehicle was taken to an independent mechanic, where it was determined that the engine was consuming coolant excessively. The contact was informed that the engine block assembly needed to be replaced. The contact was informed of Ford Technical Service Bulletin Number: 22-2229, which the contact related to the failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.

Engine light illuminating due to a known issue by Ford due to coolant leaking into the engine. Could potentially lead to fire within the engine. Ford has confirmed although they are aware of the issues, there are no recalls to fix the issue and we must pay for it on our own

I own a 2017 Ford Escape with the 2.0 L Ecoboost engine. My car has around 85,000 miles on it and has been well maintained. Recently, the check engine light came on and I immediately went to the local garage to determine what was going on. The garage reported that the error code indicated a misfire in one of the engine cylinders and they suspected a faulty spark plug. I decided to take the car to the Ford dealer for any needed repairs versus working with the box store auto repair company. Ford then informs me that the car needs a new engine as a result of a design flaw in this model year engine. In this year and a couple other years, the engine block was designed to allow coolant to get deeper in the engine block to prevent overheating. The channels that were cut into the engine block for coolant were not thick enough and this allowed coolant to leak into the engine block. A service bulletin clearly describes this issue and is clearly a design flaw. Later models were redesigned to prevent this from happening, but my low mileage, well maintained car now needs a new $8000 engine. There is a class action lawsuit currently working its way through the courts attempting to get this well documented issue with this engine resolved by the manufacturer. How can Ford get away with this. This engine should be recalled and replaced free of charge by Ford Motor Company.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,500.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 91,000.

The contact’s daughter owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and turned off, the contact’s daughter attempted to start the vehicle, and the vehicle lost power with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into the engine, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

The engine light came on while driving, and the car immediately started sputtering and producing a lot of smoke. Luckily, I was able to pull over safely and turn off the vehicle. After the car cooled off, I inspected the oil level and noticed it was low. I had my partner bring me new 5W20 oil, and I refilled the oil compartment, but upon restarting the engine, the light did not go away. The vehicle had to be towed to the shop, where it was diagnosed with low pressure on piston #2 caused by coolant intrusion and recommended engine replacement, with a quote of $12,391.83. There were no signs or symptoms before the catastrophic failure. The car is very well taken care of and has had all oil changes done at the recommended frequency. The car is 8 years old and has 92,855 miles, just outside of the limits covered by Customer Satisfaction Program 21N12. I feel that there should have been a recall for this known issue that put my life at risk due to Ford's negligence. I still have the car and it is available for inspection, but I don't know what to do since the repair is more expensive than the retail value of the vehicle.

I am writing to file a formal complaint regarding a serious safety defect in the Ford Escape equipped with the Ecoboost engine, which is known to suffer from internal coolant intrusion into the engine cylinders. This defect poses significant safety risks, including engine misfire, sudden loss of power while driving, and the potential for engine fires. In my specific case, a Ford dealership has confirmed that my vehicle is experiencing coolant intrusion into cylinder #2, which has led to a cracked cylinder sleeve and engine misfire. Despite this being a well-documented issue linked to a flawed engine design, my Vehicle Identification Number (VIN) was not included in the Ford Customer Satisfaction Program 21N12, which addresses this exact problem. The symptoms and confirmed diagnosis of my vehicle match the description and root cause identified in Ford's internal documents and the scope of the CSP. However, Ford has not taken responsibility for vehicles outside the limited range of VINs it chose to cover, leaving many owners—myself included—at risk of catastrophic engine failure and serious safety consequences. I urge the NHTSA to investigate this issue more comprehensively. The scope of Customer Satisfaction Program 21N12 is clearly too narrow and excludes many vehicles suffering from the same dangerous condition. This issue warrants a formal safety recall, not a limited service program, due to the substantial risk it presents to vehicle occupants and others on the road. Please take action to compel Ford to take full responsibility for this defect and protect consumers from preventable mechanical failures and fire risks.

Check engine light came on and engine began to run rough. After inspection by Ford Dealer, it turns out this was because of a known issue with 2017 Ford Escapes. Continuing to drive could cause catastrophic engine failure or engine fire. This issue was diagnosed by Crossroads Ford of Apex, NC, where it was determined that coolant entered the combustion chamber and spark plug #1 has seized. This is a well-documented design flaw in the 1.5L and 2.0L EcoBoost engines and is identical to cases addressed under Customer Satisfaction Program 21N12 and TSB 22-2133. When the dealership requested assistance from Ford Representative the request was denied. Now the estimate to fix car that we bought new in preparation for retirement and diligently paid off is $10708. We have also requested an escalation of this issue with Ford Customer Relations at of July 15, 2025. As of this time, dealer says car could die while driving at any time, leading to fire or accident.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle shuddered and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart but was undrivable. The vehicle was towed to Firestone but was not repaired. The vehicle was then towed to the dealer, where it was diagnosed and determined that a cracked fuel injector had leaked fuel into cylinder #3, creating a hole in the cylinder and the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,000.

Component/System Involved: Engine – Coolant Intrusion into Cylinder #4 Vehicle: 2017 Ford Escape Titanium 2.0L EcoBoost; mileage 47k. My 2017 Ford Escape Titanium with a 2.0L EcoBoost engine experienced engine misfires and sudden coolant loss. Upon inspection, it was confirmed by a Ford-authorized dealership (Koons Falls Church Ford, VA) that this is due to coolant intrusion into cylinder #4—a known defect with the 2.0L EcoBoost engine in many Ford models from similar years. This issue appeared on July 9, 2025. The issue began with a misfire warning and engine vibration around 47,000 miles. The Ford dealer diagnosed coolant entering the combustion chamber as the root cause, requiring engine replacement. The engine is available for inspection upon request. This failure creates a clear safety hazard, as coolant entering the cylinder can lead to engine stalling or complete failure while driving. The loss of power and unexpected misfire episodes posed a risk to me, my spouse, and our two children while driving. Ford Motor Company denied goodwill financial assistance, citing the vehicle’s age (>7 years), despite its low mileage (47k), excellent service history, and the well-documented design flaw. The defect is known to occur between 60K–100K miles across various Ford vehicles with the same engine type, yet no recall or consumer repair program has been issued. I am reporting this for safety and accountability reasons and urge NHTSA to investigate this issue further. No check engine light appeared until the misfire occurred, and there were no prior warnings of coolant loss.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

The contact owns a 2017 Ford Escape. The contact stated when the vehicle was started, there was an excessive amount of white smoke coming from the exhaust pipes. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to not drive the vehicle because the engine could seize. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 66,900.

[XXX] Car began to run rough as if it had bad gas and the engine would not idle smoothly. When I got into the vehicle the next day the instrument panel flashed lights and the vehicle stalled. I had it towed to the repair shop thinking it was overheating due to a bad thermostat. I was told that the engine coolant was leaking into cylinder 4 of the engine and I would have to replace the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle started shaking and vibrating abnormally, and the engine became overheated. The vehicle was taken to the local mechanic who diagnosed that the engine head gasket was blown and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.

1. On [XXX] the coolant leaked into the engine cylinders causing complete engine failure. Yes, it is available for inspection. 2. On [XXX] my [XXX] son was driving with my [XXX] son and the engine overheated, nearly burning them both when they tried to release the pressurized coolant reservoir. 3. Yes, an autobody shop confirmed this upon inspection this morning (July 7th, 2025). 4. The only warning came while my son was driving on [XXX] and the engine warning appeared. He pulled over to pop the hood and inspect. On June 12th, 2025 my son had an oil change and inspection done where it was reported that the coolant reservoir was filled to a "safe level". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant leaking into cylinder of the engine. Recommendation from the dealer is that the engine has internal damage and replacing the main engine to fix it (long block). Cost estimate provided is; $10,000.

Check engine light illuminated. Produced codes 012, 014, 1299. Took to have it check out. Coolant level was low. Codes were cleared and a day or two afterward, check engine light came back on with same codes.

On Sunday, 7/6 the check engine light came on. The vehicle was dropped off at a Ford dealership for review and it was determined that a coolant leak into cylinders causing internal damage to the engine. Recommendation is to replace the main engine assembly (long block) at $10,000. Which is more than what the car is worth. The car currently has 102,062 miles. This appears to be a known issue among the model year of the Escape and engine type. Currently there is no assistance in helping with the cost of repairs. We have contacted Ford and asked for assistance as we are long time Ford vehicle owners. They logged the following: CXH-05084174-H2Q6H1 and recommended that we log an issue with the NHSTA.

My car was diagnosed with coolant incursion into cylinder #2. This has been noted as a defect by Ford on their service bulletin TSB 22-2229 which informs to replace the engine long block. My engine was initially just running rough with poor gas mileage. Now the engine is dying while I am driving it making a very unsafe condition. It is hard to steer and brake when the engine dies. The car was inspected by Murgado Ford in Chicago who informed me that the only fix is to replace the faulty engine. The check engine light comes on intermittently with a misfire code. Ford knows about this issue and it affects thousands of cars. They have refused to provide any assistance in fixing this well documented faulty engine design.

I am reaching out regarding a serious issue with my 2017 Ford Escape SE AWD (VIN: [XXX] ). The vehicle has developed a coolant leak that appears to be internal, which has led to concerns about engine performance and potential long-term damage. After researching this issue, I discovered that coolant intrusion into the cylinders is a known and widespread problem affecting this model and engine type. Many owners have reported similar failures, and I understand that this defect has led to class action lawsuits and service bulletins in the past. Given the safety and reliability concerns involved—especially the risk of engine overheating and failure—I respectfully request that this issue be addressed under any applicable recall, customer satisfaction program, or warranty extension related to engine coolant leaks. Please advise on the next steps for inspection and repair authorization. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Consistent coolant leakage and milky build-up under engine oil cap. On start-up, intermittent rough idling, as well as check engine light indicating a misfire with cylinder 2. Vehicle is available for inspection. My safety has been put at risk previous as I was driving and received a notification to stop engine now due to high temperatures, and inspected to find the coolant reservoir was nearly empty. Today while getting an oil change, the mechanic noted lots of engine sludge build-up, as well as a swollen gasket due to the sludge build-up.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message "Service Engine Soon" was displayed on the instrument panel. The contact used the Ford App and became aware of a failure with the transmission. The vehicle was taken to a dealer for a diagnostic test and the contact was informed that there was coolant intrusion into the cylinders, relating in engine failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 78,083.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer and the dealer discovered coolant intrusion into the engine block, causing engine damage. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 26,406.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was hot(H). The vehicle was steered to a side parking lot and turned off and coolant was added to the coolant reservoir. The vehicle was then taken to a dealer where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,623.

Vehicle Information • 2017 Ford Escape SE • Mileage (around 80,000) • VIN [XXX] 2. Problem Description My 2017 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. The dealership confirmed a Technical Service Bulletin applies to my VIN. This defect can cause engine failure while driving, creating a serious safety risk. It is a Safety Risk including • Loss of power while driving • Risk of engine stall • Overheating risk • Highway safety concern I have had the dealer fix this and an automechanic has looked at it as well. It is still leaking Started in the summer of 2025 and still happening as of today 2-16-26 There were no warnings prior to the failure The Car is burning the coolant INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into several cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12 (Short block replacement after Coolant Intrusion). The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The failure mileage was approximately 81,034.

coolant intrusion... the car is not unsafe and the Ford Dealership said that I need an engine. The care has 130,000 miles. I can't believe it. I have all of my maintenance up to date. They are telling me my car has a manufactory defect. I no longer have transportation. How unfair is this.

Vehicle suddenly overheaded and stalled to 5 mph. Mechanic states that there is a coolant leak that damaged the engine. Apparently, this is a known issue that Ford refuses to acknowledge. I have researched this a lot and it seems to be a very common problem. This was extremely dangerous as my [XXX] newly licensed son was driving the vehicle at the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

We are having a problem with the fuel injector system and maybe the fuel pump. It seems that there is not enough fuel getting the the engine and while on the road it seems like it wants to stall or something. I have had 2 different mechanics do a OBD and nothing shows up. There is no engine light that comes so they say they can't get a good read. I saw the article of ford recalls about low pressure fuel pump may fail. I called Ford to explain what is happening and they said there is no recall. I said maybe this is the start of something and they said to contact (NHTSA). I have tried fuel injector cleaners twice with 2 full tanks of 93 grade fuel and no change at all. The Ford escape might have the same problem with the other Fords that are being recalled. I hope someone can help me with this problem before something happens on the highway! Thankyou!

Coolant intrusion at only 56,000 miles due to defective engine design. Engine replacement is the only remedy. This has been happening to cars with as little as 20,000 miles. Ford knows about it, there is a TSB that says the repair is "replace engine." At a cost of ~$10,000. Ford can't be allowed to sell cars with defective engines that fail at low mileage saddling consumers with astronomical repair fees. These vehicles can catch fire or leave someone stranded in the middle of nowhere, as well. It's absolutely outrageous that there has not been a recall with how many vehicles have been affected. The government needs to step in and help people. I have tried to upload files, but the site won't let me.

The contact's mother owns a 2017 Ford Escape. The contact stated that while her mother was driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to respond. The message "Engine Fault" was displayed. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact was related to the failure of Ford Technical Service Bulletin Number: 22-2322(- Low Coolant, White Exhaust Smoke And /Or Illuminated MIL -); however, the vehicle was not covered. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was 27,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds on several occasions, there was white smoke coming from the exhaust pipe, and the check engine warning light was illuminated. The vehicle was steered to the side of the road and was inspected. The contact continued driving, but the vehicle shuddered and lost motive power. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the cylinder. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired, but the failure recurred 2-3 days later. The contact stated that while driving approximately 30 MPH, the check engine warning light illuminated, and the message "High Engine Temperature - Stop Safely" was displayed. The contact inspected the vehicle and noticed that there was no coolant in the reservoir. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,500.

The contact owns a 2017 Ford Escape. The contact stated that the ABS sensor lights was illuminated. Additionally, the engine block was previously replaced and there were unknown failures with the windshield wipers and windows operating previously. The vehicle was taken to an independent mechanic who determined that the undercarriage of the vehicle was in a flood and was rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a complaint was filed. The failure mileage was approximately 65,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the engine was running rough and idling rough, with the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,173.

Parasitic draw in battery that Ford can't find reading for. Paid almost 1k in parts they suggested ' may' work along. Did not work and told us not to call corporate because they'll just tell us to go back to dealer. Then engine throws a p0303 code. Cylinder 3 seems to have the death sentence these cars are facing. We still owe 9800 on this car. It has 70k miles. The battery issue has been problem for over a year. It's our family car so never unsafe for my wife to be stranded with a child somewhere because the battery might die. And now the engine may seize. From reading all over, Ford was certainly negligent about this issue and it's sad so many people are in the same situation as our family

The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the engine overheated. The message to "Immediately Pull Over" was displayed. The vehicle was taken to an independent mechanic, where coolant was added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: 21N12. The contact filed a complaint with the Ford chat division and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

Engine light came on while in traffic. Took Ford Escape to Tire Discounters, they replaced spark plugs and wires. Drove 200 miles, engine light back on. Not knowing problem and taking it to Grimer Tire, found out engine was cracked. Called several mechanics and found 2017 Ford Escape have coolant seal failure, which caused engine to overheat and crack from coolant leak. Then called Ford and received complaint number. Took to Kerry Ford and was told that Ford Motor Company is not responsible for failure, since my VIN not on recall. Even though the recall was the exact problem on my Escape. I have been dealing with a vehicle that overheats in traffic and not able to drive since and calls to Ford Motor has not been helpful or resolving this issue. Since July have cost me over $2,000. and my car not road safe.

There is coolant intrusion on the engine.

The paint along the windshield columnS and rear tailgate are flaking off in large sections. This is causing premature rusting which is left to a consumer to absorb the cost of an entire paintjob, can lead to lack of action causing structural integrity issues.

My vehicles check engine light came on. Capital Ford of Raleigh NC picked up the vehicle to check the status. I received a phone call later that day from Capital Ford informing me I need a new engine. Capital Ford admits it is a Ford issue. The coolant is leaking into the engine. I have been told this is a Ford design defect. One day I had a perfectly good vehicle and now I don't. I am now forced to purchase another vehicle which will potentially cost me thousands. Ford is aware of the issue but did not disclose. Thank you for your time. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

High engine temperature warning continuously on. Engine temperature gauge always shows highest reading, even after sitting overnight. Coolant was empty. Added coolant. When driven, does not shift out of first gear and is a little shaky when trying to drive. Mechanic says a new engine is needed due to coolant leaking into engine.