There are 28 owner-reported lighting complaints for the 2017 Ford Escapein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
It is only the low beams, but every couple months, the passenger side goes out. Then within 3 weeks to 2 months later the driver's side goes out. This has been happening since a month after I bought the car in 2021. This does not matter if they are changed individually when one of them goes out or if they are both changed at the same time. Occasionally, they will both just go out at the same time. This is extremely unsafe when driving down the road. I have had the car looked at by different mechanics different times when this issue was happens. It can happen when I turn the car on and it's just been running a few minutes or while i'm doing city, highway and interstate driving. Today is the most recent time it happened my passenger side just went out again. The passenger and drivers side light bulbs (low beans) were last changed just after Thanksgiving. I have never had any issues with the high beams. Those have worked just fine. It is only the low beams.
While driving vehicle at night on [XXX] to Richmond, VA my headlights both stopped working completely. The only way I could see was by turning on my high beam headlights. The high beam headlights worked fine. There was no warning lights, no sounds, the interior lights and everything interior was working normal. It was just the low beam headlights both at the exact same time. The running day lights work. The bulbs were fine the fuses were in perfect condition it just stopped working. This was a SERIOUS and dangerous incident that occurred on a major highway while driving at night suddenly and without warning. Had my high beams not worked I could have been in serious accident trying to drive or get off the highway to get a tow. In addition, all turn signals and break lights work perfectly. I have appt w/Ford dealership in Culpeper, VA on Friday Jan 2, 2026 to figure out why they are not working. I shouldn't have to pay thousands of dollars for a problem that Ford knows is happening with our vehicles. The amount of complaints of similar issues with the Ford Escape on Ford's help thread is in the thousands. This is a serious failure which can increase the risk of a crash and potential injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Water intrusion severe in both taillight assemblies with normal rain. Safety issue due to water dimming or completely blocking out the bottom light Car has less than 40k miles.
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the driver's and passenger's side taillight housings were filled with water. The contact stated that when the trunk was opened, some of the water in the driver's side taillight housing drained out onto the ground. The contact stated that because of the failure, the taillights and the hatch failed to function as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the failure was not covered under any known recall. In addition, the contact was quoted a fee for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Both low beam head lights stop working while driving. This is the third time in 18 months this has happened. The temporary fix has been to replace an electrical harness that has been burnt from heat. I understand a safety recall has been issued for other Ford Escapes with this condition.
Vehicle burns out low beam headlights at a rapid rate. I’ve been the only owner of this car, and have replace the headlights 8 times in 168k miles. I do not drive abundantly at night, primarily during the day. In the span of the past two weeks I have replaced the headlights twice. I have come to a point that I keep spare headlights in the glove box for when they will go out again. Researching the issue online lead me to many forms of drivers with the same vehicle going through the same issue. The vehicle causing the headlights to go out at such a fast rate has presented a dangerous nighttime driving scenario when combined with the daytime running lights that give off enough light to make it unknown if the headlights are truly functioning or not. Given the consumable nature of bulbs the issue has not been taken to the dealer for, only serviced by replacement of bulbs.
On September 20, 2024, both low beam headlights stopped working while driving at night. High beams continued to work. This same problem happened about a year ago. At that time, a heavier duty wiring harness was changed to correct the problem. The problem has returned. We are in the process of getting this issue looked at.
The contact owns a 2017 Ford Escape. The contact stated that the driver’s side brake light accumulated approximately 4 inches of water causing the light to fail to illuminate as needed. The passenger’s side brake light accumulated approximately 1 inch of water but was still able to illuminate as needed. The vehicle had been taken to the dealer where the contact was informed that the lighting assemblies needed to be replaced. The vehicle had not been repaired. The manufacturer was contacted; however, the contact was unable to reach a representative. The failure mileage was 115,000.
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the rear driver’s side and rear passenger’s side brake lights and taillights failed to illuminate. The contact discovered water and condensation inside the rear taillight assemblies. The vehicle was taken to the local dealer who informed the contact that the rear brake light and taillight assemblies needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 34,000.
The headlights keep burning out, alternating from driver’s side to passenger’s side. The bulbs burn out about every three months but have burnt out in as little as 1 month (same bulbs). A search on the Internet shows numerous persons having the same problem with their Ford Escapes.
The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle during a rainstorm, the contact observed water pooling inside the taillight assembly. The contact then became aware that the taillights were not functioning as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight assembly water seal allowing water to leak into the assembly and short-circuiting the taillights. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 23,000.
Failure of defective and dangerous head and tail lights - total of six. Luckily, I identified the problem before a serious accident. This was previously reported without details or supporting documentation under NHTSA Complaint 11600823 by a family member. The uploaded documents show the actions of the dealership (Art Hill Ford) and Ford Motor Company.
All four of the tail lights, on the hatch and on the sides of the car are leaking and retaining water which has caused the brake/tail lights on the rear to fail. This is an obvious safety hazard and a quick Google search reveals that it is a widespread problem. There has always been some water in the light, starting with condensation about a year ago, but as of the last few weeks, the lights are inconsistent, and now appear to not be working at all.
Without any warning, discovered the left brake lamp/tail lamp failed due to extensive water intrusion, caused by the failure of the plastic bonding all along the upper edge of the tail lamp assembly, which allowed copious amounts of water to leak in. The right tail lamp assembly appears to be susceptible to the same failure. Brake & tail lamps are safety components of any motor vehicle, and are critical for accident/crash avoidance/prevention. One online Escape owner's forum cites identical issues, indicating that this defective part is not unique or one of a kind. Original owner.
The contact's daughter owns a 2017 Ford Escape. The contact stated that the headlights and taillights were inoperable. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that water had entered the light assemblies. The headlight and taillight assemblies were not properly sealed. The bulbs were replaced. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.
Rh and Lh low beam headlamps keep burning out have replaced the bulbs in both lamps 3 times in 9 months issue causing sudden problem driving at night currently now found the connector on both lamps have melted and required replacing Dealer wanted $3500 to replace both headlamp assemblys as there was an issue with the connectors there was no warning when the lamps went out
The headlights keep going out. Every couple weeks to a month one of them blows out. Alternates between both of them to the point that there are times that both are out
It seems like this is a common occurrence especially with this particular vehicle. The low beam LED headlight bulbs keep on breaking resulting in no headlights. These bulbs are expensive and it is such a headache replacing them so often. This should not be the case, but it is.
My headlights (low beam) constantly blow out. could become a major problem if both blow out while driving at night.
The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle, she became aware that the taillights were retaining water. As a result, the taillight brake lamps failed to function properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that water had caused severe damage, preventing the bulb from being replaced, and advised that the vehicle be taken to the dealer. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the adhesive allowing the lens to separate from the housing. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 72,000.
Showing 1–20 of 28 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026