2018 Ford Escape Complaint Log

My car at 49000 miles had a steering malfunction that when driving the steering wheel became too hard to turn, I took it to Ford schomp in Aurora to get that fixed and also get the recall attended, after a week they told me that the part was in backorder and that they don't have a date to get my car fixed, Since the part was not available I decided to pick up my car aince I was paying too much for a rental and I did not know for how long, so when I went to pick up my car they charged me for the diagnosis and the fee for restocking, even when they did not have the part available. I think that the steering failing in a middle of a trip is very dangerous for anybody, especially when the vehicle is a 2018 with less than 100000 miles,

The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle and shifting into reverse(R), the transmission fault and another unknown warning light were illuminated. After the contact made the local dealer aware of the failure, the contact was informed that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train); however, she stated that she had not received a recall notification. The vehicle was not yet diagnosed or repaired, and a service appointment was scheduled. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 78,500.

Check engine light came on and went to get it diagnosed. Came back with code PO302 cylinder misfires. Took to Firestone who did a tune up, changed spark plugs and got told the coolant was low. Which was weird because I just filled it. Have never got an alert about any leaks or that the engine was running hot. I always check the fluids and only recently did i notice going thru coolant more. Started to smell something sweet in the car and on my way home today, the car over heated and I got one of those engine alert things. Started researching and here I am.

The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at approximately 70-80 MPH, the vehicle started to shake and the engine misfired. The check engine warning light illuminated. The contact’s wife was able to maneuver the vehicle onto the shoulder. The vehicle was towed to an independent mechanic where the tires and brakes were replaced, and the vehicle was diagnosed, and it was determined that cylinder #1 had failed. The vehicle was then taken to another independent mechanic where it was diagnosed that the engine block had failed and needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed with coolant intrusion into cylinder #1. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was provided a case number. The failure mileage was approximately 95,000.

Evap purge valve issue ( well recognized by Ford itself as part of a recall with Ford focus models after 2009.). But also needs to be addressed with Ford escape models of the same period. Multiple reports noted online as well ( seeking remedy on youtube and forums). I have Ford protect warranty. They refused to address it as part of the plan!!

The contact 2018 Ford Escape. The contact stated after the vehicle was serviced at a local dealer, the front driver’s side door failed to latch securely. The contact took the vehicle back to the dealer, where it was diagnosed with needing the door latch motor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

The contact owns a 2018 Ford Escape. The contact stated that the hill start assist message was displayed. Additionally, the traction control warning light was illuminated, and the instrument panel was blank. The contact stated that the vehicle temporarily lost motive power however, the vehicle regained normal function minutes later. The vehicle was taken to the dealer, but the contact was unsure of what repairs were performed on the vehicle. The manufacturer was not contacted. The failure mileage was 120,000.

Coolant leaking in to cylinder

The contact owns a 2018 Ford Escape. The contact stated that while driving at an unknown speed, the Global Positioning System (GPS) became inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the GPS cable needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 44,381.

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle would shake while the gear shifter was shifted into drive(D) or reverse(R). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 96,617. VIN tool confirms parts not available.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, there was a message that cylinder #2 had misfired. The vehicle was taken to the dealer and stated that the engine needed to be replaced due to coolant leaking into cylinder #2. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 42,000.

Some time the shifter dosent want to come out of park or go in gear. It happens both ways.

The contact owns a 2018 Ford Escape. The contact stated while her son was driving 65 MPH, the temperature gauge began to raise quickly. Additionally, the “High Engine Temperature - Stop Vehicle Immediately” message was displayed. The driver parked the vehicle on the side of the road for an hour before continuing to drive to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the thermostat to be replaced. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.

CEL came on and showed code P0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that Ford can fix their mistake. There are no recalls for this problem even though Ford has many customers with Escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it’s out of warranty so will need to pay out of pocket.

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that she placed her foot on the accelerator pedal attempting to merge into traffic when the vehicle started to shake with the gear shifter was stuck in drive. The check engine warning light was illuminated. The dealer was notified of the failure and the contact was informed that parts were unavailable to repair the vehicle, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.

Lug nuts swollen - couldn’t remove at regular tire store. Had to buy all new lug nuts at dealer.

FMVSS 208 has a lockability standard. The outboard seatbelts in this vehicle do not switch over to a locked mode for car seats as required by law, I have video I can send on the seatbelts. The video would not attach to this report.

The contact owns a 2018 Ford Escape. The contact stated while driving 40-45 MPH on a curve, the transmission was slipping. There was no warning light illuminated. The contact stated that upon veering to the side of the road, the vehicle began to operate as needed. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 72,121. VIN tool confirms parts not available.

THE CAR DOES WORK TRANMISSION..

The contact owns a 2018 Ford Escape. The contact stated while driving 40-50 MPH, the "Power Steering Loss" message was displayed. The contact pulled to the side of the road until someone associated with the contact could drive the vehicle. The steering had become difficult to maneuver and required an excessive amount of strength to drive the vehicle. The failure recurred after the first repair was completed. The vehicle was taken to an independent mechanic who diagnosed that the power steering rack and pinion failed and needed to be replaced. The vehicle had been repaired after the first failure; however, the vehicle was not repaired after the failure reoccurred. The manufacturer was made aware of the failure. The contact was transferred to the NHTSA Hotline. The failure mileage was 111,053.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a rodent’s nest underneath the hood. The dealer removed the rodent’s nest; however, the failure recurred and the vehicle was taken back to the dealer. The dealer determined there was a coolant leak in the engine and that the engine needed to be replaced. The dealer referred the contact to Dorian Ford (35900 Gratiot Ave, Clinton Twp, MI 48035) and scheduled an upcoming appointment for the service. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 18,682.

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated while driving 70 MPH, the accelerator pedal was depressed and the vehicle started jerking and failed to respond. There was no warning light illuminated. The contact persistently depressed the accelerator pedal until the vehicle responded, however the failure reoccurred while driving and the vehicle was making abnormal sounds. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle went into Limp Mode. The coolant temperature and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was cracked and produced code: P0302. The contact stated that the mechanic was able to reset the computer. The contact referenced TSB: 22-2229. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 102,000.

My vehicle is under 80,000 miles. The check engine light came on and the car was not drivable. Fortunetely, I was in my driveway when the check engine light blinked and car did not run. If it was on the road, I would have been in danger. I immediately towed it to the business I have a warranty with. Bill Collins Ford has determined the engine has a cracked cylinder and coolant was leaking in. I now have to have the short block replaced costing near $7,000.

Our vehicle started having problems with the coolant appearing to drain to quickly. Having a mechanic check out the system is was diagnosed with the water pump going. We got the vehicle back home, needing to wait to get funds to have the waterpump replaced, when the vehicle shut off on its own in our driveway. The vehicle then wouldn't even turn over. Now having the vehicle checked out we are told the coolant leaked into the engine and has destroyed it. It will cost us over $10,000 to have the engine replaced. The vehicle only has 53,000 miles on it. This is something that should not have happened with a 4yr old vehicle with only 53,000 miles on it. Thankfully the engine didn't go on us while we were on the highway driving home. Ford needs to step up and take care of this serious issue and not leave it to the consumer to be leveled with the cost of their failures in putting out a better product. The seriousness of what may have happened if the engines had caught fire or just died on us while on the highway is too great to consider.

The contact owns a 2018 Ford Escape. The contact stated while driving at an unknown speed, the vehicle failed to accelerate properly; however, the vehicle jolted while reversing. The transmission warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact there was a delay in the drive train, and that the engine had internal damages. The contact stated that the engine was replaced prior to the failure by the local dealer. The mechanic recommended that the engine be rebuilt. The manufacturer was not contacted. The failure mileage was approximately 131,000.

The engine in this vehicle experienced a loss of coolant into cylinder #3 in late August 2022. This led to white smoke from the exhaust, rough idle and a complete loss of coolant from the cooling system into the engine. This occurred during a trip to Canada and back. After returning from the trip, the check engine light came on. The vehicle was immediately brought to a Ford dealership (Salem Ford NH) where the PCM codes (P0303 and P0316) and engine inspection confirmed engine failure. The dealer confirmed the engine must be replaced.

A flawed engineering design has led to a rash of catastrophic engine failures in certain Ford Escape and Fusion vehicle models. The nature of the failure manifests as a leak of engine coolant into the internal combustion engine. There is no warning message, and the issue was thankfully discovered when I brought the vehicle in for a routine oil change and before it led to a catastrophe such as an in-motion engine overheat situation or engine fire. Dealer's service manager recommends engine replacement, and Ford Motor Company will not fully cover the costs.

2018 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL. THE CONSUMER REFERENCED RECALL 22S43/22V13. THE CONSUMER STATED THE VEHICLE EXHIBITED THE FAILURE AS DESCRIBED IN THE RECALL NOTICE. THE VEHICLE SUFFERED SIGNIFICANT FRONT END DAMAGE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

It wouldn’t go into second gear and would stop and not go so I turned the auto bio fuel feature off and it started to act better. Then it gave me a transmission default alert. I parked turned off the car and turned it back on and nursed it home

The head gasket leaked coolant into cylinders causing the cylinder walls to crack. Vehicle would suddenly run rough and stall which is dangerous if you are driving the vehicle. The engine needed to be replaced completely.

The check engine light came on and an engine fault error message come on when you start the car. took the car to my mechanic who couldn't find anything that would cause these. He started looking into issues and found Ford is fully aware there is an engine coolant leak into one of the cylinders, all escapes from 2013 to 2019 could be affected. The only way to fix this is to replace the small block (minimum $6000 repair according to ford)... possible for engine to catch fire according to the information I found). How is this not a recall, that Ford needs to be responsible for? They're aware of the issue and that it's not consumer caused.

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 5 MPH, the vehicle was vibrating with an abnormal amount of smoke coming from the exhaust tip. The vehicle overheated and shut off. The contact was unable to restart the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,704.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle emitted an abnormal winding sound. The vehicle decelerated independently, failed to accelerate and stalled without warning. The contact was unable to restart the vehicle. The contact had to push the vehicle out of the highway. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,294.

After 6 month standard service, had to have 17 lug nuts replaced. All 17 were damaged after 6 month servicing after wheels were rotated.

Transmission fault notification appeared on the screen while on the highway. Vehicle unable to maintain speed and has "bumping" when attempting to drive it. Poses a safety threat because I was unable to maintain speed while driving. Ford has not found remedy and it has been a month without ability to use vehicle.

I have had intermittent steering problems on my 2018 Ford Escape where the steering wheel will lock up. I have been at stoplights and intersections where I had to wait for traffic to move so that I would not hit anyone. It usually rectified itself when I started the car in motion. It would free up and begin to move again. This past weekend, 8/6/22, the steering wheel locked up and would not turn at all. I attempted to move forward, and it did not free up. After a few feet, the steering wheel would move, but I had to use a lot of force to get it to move in the direction I needed to go to get out of a crowded drive thru line and to a safe parking spot. Even with that, the car moved at a minimal turning. I parked the car. My husband arrived 20 minutes later. After restarting the car, he was able to move the steering wheel but it was still sluggish. We did not have any warning lights for any of the instances where it locked up. We drove it across the street to a Ford dealership. The service department at the dealership says they cannot reproduce the problem. They state they have "worked their way back through the wiring", and seem to think it is the steering gear. We are now going to pay $2200 to repair the steering on a 2018 model car. The dealer stated they had seen this problem in the past. I refused to take it from the dealership because I am afraid it will seize up again while I am driving and not rectify like it did before the incident on 8/6/22. I have researched recalls and litigation, but do not see anything for my model year. I do not have an invoice for the repair because the dealer is waiting on the part from Ford.

The contact owns a 2018 Ford Escape. The contact stated that the engine block was cracked. The contact stated he had to add water to the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

After coming to a stop and shifting gear to park - I watched gear change- a message appeared to advise car was not in park. I re shifted and car was then fine. I wanted to report this issue.

Engine possibly could have failed in high volume traffic causing a collision. Check engine light came on 7/28/22 @ approximately 82,500 miles, code PO301 engine misfire # 1 cylinder, cleared trouble code, but problem returned on 8/2/22 @ 82,793 miles same code, 8/5/22 replaced #1 ignition & spark plug, cleared code again, but code returned again on 8/9/22, my local repair facility (Oxford Motors in Oxford NY) diagnosed engine internal coolant leak causing engine misfire on cylinder #1, tested for head gasket failure @ 83,483 miles, coolant recovery tank was low, filled w/engine coolant to specified level, checked engine compression on all 4 cylinders, found #1 cylinder @ 80 psi compared to all other cylinders @110 psi, made appointment (8/29/22) with local ford service center (Matthews Ford in Norwich NY) for further inspection, the dealer recommended replacing engine long block as this is a common problem with this engine. Engine replaced @ a cost of $6011.61 and The Ford Motor Company would not extend the drive line warranty due to the fact the vehicle was purchased used and not serviced by a ford dealer, but if it had been ford in the past has extended the warranty to 100,000 miles. Ford is aware of this problem, but has not issued any recall & is addressing the problem as it occurs with bias.

This vehicle has 62,000 Miles on it. The Check engine light came on. The vehicle was taken to the dealer I bought it from. They informed me that the number one cylinder was cracked and leaked antifreeze. 2000 mile over on warranty and they told me they would be very happy to replace the engine for me at my expense. Do not buy this ford.

The contact owns a 2018 Ford Escape. The contact stated while his wife was driving 45 MPH, the power train and the engine failure warning lights were illuminated. The driver was unable to accelerate while depressing the accelerator pedal and the temperature gauge was rising and falling rapidly. The driver was able to park on the side of the road for an hour, until the vehicle cooled down before continuing to drive to a nearby gas station. The driver added coolant to the vehicle and both warning lights turned off. The contact had experienced the failure 3-4 times. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.

The contact owns a 2018 Ford Escape. The contact stated that after driving forward into a parking space and exiting the vehicle, suddenly the vehicle began to roll backward. The contact attempted to get back into the vehicle but fell to the ground causing the front tire to roll over the right leg. The contact was taken to the hospital where medical treatment was provided. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The contact later received a recall notice for the NHTSA Campaign Number 22V413000(POWER TRAIN). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 27,000.

Cylinder 2 misfire, coolant leaking into cylinders. Fill up coolant reservoir and is gone with in hours.

I was driving the vehicle in town when the "check engine" light came on. The car stalled and jerked several times, but I was able to keep it going. Luckily this was in a parking lot. I immediately took it to the dealer I purchased it from, several miles away. I do not know if the dealer reproduced the problem, but he dealer indicated that I needed a new engine. Apparently there was some coolant that leaked into the cylinders. I brought the vehicle to the dealer on July 21, 2022 and they were not able to look at it until August 16th. That is when I was told the vehicle needed a new engine. The Ford Escape has approximately 86,500 miles on it.

CONSTITUENT WRITES IN REGARD TO PARTS BEING UNAVAILABLE IN ORDER TO PERFORM SAFETY RELATED RECALLS ON THEIR 2018 FORD ESCAPE.

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle was jerking with the ABS and traction control warning lights illuminated. The contact shifted the vehicle into park(P); however, the gear shift indicator register that the transmission was in neutral(N). The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The dealer was unable to repair the vehicle due to parts not being available and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. Additionally, the gear shifter seized, causing the vehicle to be unable to reverse. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact received an email from Carfax regarding NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer stated that parts would be available in the fourth quarter of 2022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.