There are 15 owner-reported body & structure complaints for the 2018 Ford Escapein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Purchased a 2018 Ford escape in Oct 2024. By January 2025 the white paint around the windshield is chipping and cracking and peeling. The Ford dealership said that this was happening to all WHITE escapes and other Ford models in the white color. I was told that they are aware of the problem with the white paint but refuse to do anything about it. I was told the the surface was not cleaned properly causing the white paint not to be applied properly. The 2018 Ford escapes has engine problems too ( 2 engine replacement in 7 years also due to another known Ford problem and again they will not do anything about it.
After Hurricane Milton my car had 2 in of water in it. I contacted my insurance company they looked at the car said it needed to be dried out and I needed to take it to the dealership where I purchased it. Took my vehicle to Kisselback Ford and the diagnosis States looks like the seam sealer under the roof moldings is falling off the body causing water to come into the body panels from the roof has to go to Body Shop we can't do these repairs. Took the vehicle to two collision centers they stated this was a factory defect and they will not touch my car. Contacted Ford corporate I was told to take the vehicle to Greenway Ford upon taking my vehicle to Greenway Ford they are in agreement with the other dealership and stated the roof panel needs to be repaired the headliner needs to be replaced the right and left roof molding needs to be replaced the seam sealer in the roof is damaged causing leakage into the panels. All interior parts have corrosion need a teardown to see how far the water damage is. Ford corporate will not do anything to repair, or replace my vehicle. Stated because I am out of the 3-year lemon law there was nothing they could do. This is not something that happened overnight this is something that has been going on for years and apparently finally separated causing water to intrude into my vehicle every time it rains. This is affecting my backup camera my radio which is telling me the wiring is wet. I only have 54,000 miles on my car Ford has already replaced the engine due to factory defect replaced by headlights again due to factory defect which my headlights are still losing their clear coat. I'm still paying for this car it smells of mildew and the mildew is starting to show up on the interior. On antibiotics for the past 3 months. When I hit the brakes on my car it sounds like a wave of water is rushing forward. It's not right that Ford sold me a defective car that I'm still paying for. No warning, 2 firefighters have said car could catch fire.
The contact owns a 2018 Ford Escape. The contact stated that on several occasions while entering and existing the driver’s door, the hinges made a loud popping sound like the door would detach. The contact stated that the hinge on the door need to be reinforced. The vehicle was taken to a dealer where it was determined that the driver’s door hinge needed to be reinforced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
the belly shield has falling off numerous times, speaking with another customer in a dealership today, his has also fallen off. This has to be a known issue as the clips are not stable to hold.
The contact owns a 2018 Ford Escape. The contact stated that after a visual inspection of the spare tire well, he observed that the well was full of excess water. Later, he observed that water was entering from the rear passenger’s side quarter panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.
The contact owns a 2018 Ford Escape. The contact stated that the driver's side door failed to shut completely. While exiting the vehicle, the door continuously poked her lower leg. There were no warning lights illuminated. Upon exiting the driver's side door, the contact was poked on her leg. The contact sustained injuries to the calf muscle and was cut. The contact was taken to the emergency room, where her leg was stitched up. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 36,000.
The paint on the pillar next to the windshield on the drivers side just bubbled up, cracked and flaked away leaving the body of my car exposed to the weather elements. Searching the internet, I have found this is a common problem with Fords, but Ford won't fix it. Since this is common and obviously a factory defect, I feel a recall should be issued to cover this.
I took my car into Lugoff Ford, in South Carolina today, because the passenger side dashboard is lifting up near the glove box, and I felt the transmission slip. I noticed this (Dash issue) has happened on the 2020 Fords. I was told today by the dealer that the "The Clips failed to secure the dash, probably because of to much vibration." I would have to pay $298.00 for a new dash, I have 17,279 miles on it, so under 20,000 miles these clips failed? It sat in my garage for the first 4 years of having the car. I'm 68 years old, and only drive to doctors mainly, not sure how much vibration I could cause on this, just concerned how many more people are actually doing the same, and no one is reporting them. Safety issue to me would be if the other clips failed on driver side, and the dash rose up BLOCKING YOUR VIEW WHILE DRIVING. I DO have Premium warranty on my car until 2026, but was told it doesn't cover the dash. Thank you for your assistance.
The contact owns a 2018 Ford Escape. The contact stated that the tailgate failed to function as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
The contact owns a 2018 Ford Escape. The contact stated that on the passenger side door the door panel where you could rest your arm had begun to go inwards. The contact took the vehicle to the dealer who stated it may be caused by wear and tear, however, they were not able to find an exact cause. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.
The driver and front passenger door passenger won't latch. It doesn't catch properly and the warning light comes on for the door. There shouldn't be any problems for a car with only 22509 miles.
LEAK FROM ROOF BY REAR VIEW MIRROR SATURATING INSIDE OF CAR AND CONSOLE WHEN RAINING. CAR WAS STATIONARY AT TIME.
WITH 10 MONTHS OF OWNERSHIP AND APPROXIMATELY 13,000 MILES THE HEAD GASKET BLEW AT THE NUMBER 1 CYLINDER CAUSING COOLANT TO BURN IN THE ENGINE AND OIL TO BE RELEASED INTO THE INTAKE AND EXHAUST SYSTEMS. ADDITIONALLY, THERE IS A BODY RATTLE ON THE RIGHT SIDE OF THE VEHICLE SOMEWHERE NEAR THE REAR PASSENGER DOOR. REPAIR SHOP IS UNABLE TO LOCATE THE SOURCE OF THE NOISE.
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR LIFTGATE OPENED AND A SUITCASE FELL OUT OF THE VEHICLE ONTO THE ROAD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WENT TO RETRIEVE THE SUITCASE FROM THE ROAD. WHEN ATTEMPTING TO PUT THE SUITCASE BACK INSIDE THE VEHICLE'S REAR AREA, THE HATCH STARTED TO CLOSE ON THE CONTACT'S HEAD AND DID NOT STOP. THE CONTACT HAD TO USE BOTH HANDS TO HOLD THE HATCH OPEN. THE CONTACT HAD TO GO TO THE URGENT CARE FACILITY AND WAS DIAGNOSED WITH A CONCUSSION. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER (DAVIDSON FORD OF CLAY, 3690 NY-31, LIVERPOOL, NEW YORK, (315) 860-009), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE CONTACT'S FOOT MUST HAVE BEEN TO CLOSE TO THE REAR FOOT SENSOR, WHICH CAUSED THE HATCH TO CLOSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,709.
BOUGHT A BRAND NEW 2018 FORD ESCAPE. TOOK IT BACK TO THE DEALER BECAUSE I FOUND THAT ALL THE SPINDLES WERE RUSTED. FORD SAID THIS IS NORMAL. BROUGHT IT TO AN INDEPENDENT MECHANIC-CARTEC IN TULSA, OK. THEY FOUND RUST NOT ONLY ON THE SPINDLES, BUT THE DRIVESHAFT, AND CV AXLES. THEY PUT THE PICTURES ON A URL HTTP://2UN.ME/2IL56. I AM WORRIED THESE RUSTED PARTS WILL EVENTUALLY RUST ALL THE WAY AND CAUSE THE WHEELS TO COME OFF, CAUSING AN ACCIDENT IF LEFT UNTREATED.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026