There are 3 stored owner reports matching the air bags & restraints leading-label group for the 2021 Ford Escape in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)The second row middle seat seatbelt was extended one time and did not retract back. It is in operable and a seat we barely used, there’s no reason it should’ve stopped working. No rough play, heavy use, or use outside of occasional passenger. There’s already a past recall for a different seatbelt so there must be an issue with this one too. Car was only 4 years old, around 60 k miles or less. It has not been repaired because the ford dealer cannot get parts. It has been months of asking for updates and help on the issue.
The contact called on behalf of his wife who owns a 2021 Ford Escape. The contact stated that when the temperature was cold the seat belt buckled and remained in place as needed; however, during hot temperatures the seat belt was difficult to unbuckle. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed and the contact was informed that the seat belt was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000. The VIN was unavailable.
"PASSENGER SIDE SEATBELT PRETENSION AND RETRACTOR ASSEMBLY INTERNALLY FAULTED:" This caused the seat belt light to be illuminated. This was repaired free of charge by the dealership.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 29, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.