2021 Ford Escape Steering Problems

The contact owns a 2021 Ford Escape. The contact stated while driving at various speeds, the vehicle was veering to the right independently. The vehicle was taken to the dealer, where both the rear shock absorbers and the front passenger's side tie rod were replaced. Additionally, the contact stated while driving 60 MPH and at higher speeds, the front end of the vehicle was vibrating. The contact stated that upon inspecting the vehicle while parked, she opened the hood and noticed that the engine was vibrating significantly while running. The contact stated that she also noticed a black stain on the engine. The vehicle was taken to a second dealer Casco Bay Ford1 (213 US-1, Yarmouth, ME 04096), and to a third dealer Rowe Ford Sales (91 Main St, Westbrook, ME 04092), where the contact was informed that the engine was operating as designed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,000.

I was in the middle of driving and going around a curve and all of a sudden advance Trac warning light is on hill assist warning comes on and pre collision assist comes on and none of the stability sensors are working in my car and I noticed my steering is very off sometimes it’s stiffer than usual and sometimes it’s not as stiff and that is dangerous I think it definitely needs to be recalled that’s very serious can cause loss of control of the vehicle

The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.

We bought a new 2021 Ford Escape and within 2 weeks I noticed the steering would occasionally lock up for a few seconds when making a turn. It got worse over the week and at one turn I had to force the wheel back by using both hands on one side of the wheel causing a grinding sound. I would have driven up onto the sidewalk if I couldn't get it to come back. Brought it to the dealer's service center and was told by the service manager "this is a known issue (something in the steering column disintegrating) and they had fixed this same issue plenty of times before. The have changed the design of the steering column, but did not know if this car had one of the old steering columns or the new ones." There was no warning what-so-ever. I question if this was a known issue, why was there no recall and why wasn't this checked before the car was sold. Someone could have been seriously injured or killed.