1997 Ford Expedition Complaint Log

THE COMPLETE ENGINE FAILURE OCCURED GRADUALLY..THE DEALER NEVER WAS ABLE TO DIAGNOSIS IT UNTIL COOLANT IN CYLINDERS 1 AND 4 CAUSED THE VEHICLE TO NOT START. THE CONTROL-TRAC IS VERY DISCONCERTING SINCE THE TRACTION CONTROL SYSTEM WILL NOT STAY IN 4 WHEEL DRIVE WHEN IT HAS BEEN SELECTED TO DO SO. I HAVE TURNED THIS VEHICLE IN FOR SERVICING FOR THIS PROBLEM ON 8 OCCASIONS WITH NO RESOLUTION....

BRAKES FAILED TO WORK PROPERLY CAUSING VIBRATION.

BACKING OUT OF DRIVEWAY; PUT INTO GEAR & VEHICLE SUDDENLY ACCELERATED. STOPPED VEHICLE BY SHIFTING TO PARK. FOOT ON BRAKES AT TIME. VEHICLE HIT PARKED VEHICLE. TOOK TO DEALER & INFORMED TEST DID NOT CONFIRM SUDDEN ACCELERATION. *AK

TOO MUCH MOTION IN STEERING,TO MUCH POWER IN STEERING. DEALER IS AWARE OF PROBLEM. SAID HAS TO WITH THE DESIGN OF THE VEHCILE. *AK

TIRES USED ON VEHICLE ARE NOT FOR SNOW/ICY CONDITIONS, STUDDED SNOW TIRES ARE NOT AVAILABLE FOR 17'' WHEELS.

WINDSHIELD WIPERS FAIL TO CLEAN THE WINDSHIELD ON BOTH SIDES OF THE VEHICLE AND PRIMARILY IN THE CENTER VISION AREA OF THE WIPER AREA. THE WIPER BLADES HAVE BEEN REPLACED SEVERAL TIMES BUT THE PROBLEM CONTINUES. THE DEALER JUST REPLACES THE BLADES. IT APPEARS THAT THE HEIGHT OF THE WINDSHIELD IS PREVENTING THE BLADE ASSEMBLY FROM BEING ABLE TO MAKE FULL CONTACT ON THE WINDSHIELD EITHER DO TO THE SHAPE OF THE GLASS OR THE WIPER MECHANISM IS INSUFFICENT TO PROVIDE THE NECESSARY PRESSURE THROUGHOUT WIPERS RANGE. I HAVE OWNED MANY VEHICLES OVER 45 YEARS AND NEVER HAD THIS PROBLEM WITH A VEHICLE. IT IS VERY DANGEROUS IN RAINY OR SNOWY CONDITIONS. *MJS

WHILE DRIVING THE VEHICLE'S STEERING COLUMN VIBRATES AND TURNS MORE QUICKLY THAN NORMAL WHICH MAY CAUSE A LOSS OF CONTROL. *AK

CONSUMER EXPERIENCING PROBLEMS WITH EXCESSIVE WEAR OF THE FRONT TIRES DUE TO A PROBLEM WITH THE FRONT END. CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO DETERMINE THE PROBLEM. *AK

CONSUMER STEPS ON PEDAL AND THE PEDAL WOULD NOT GO ALL THE WAY DOWN AND THE VEHICLE DOES NOT STOP. THIS INCIDENT HAS HAPPENED SEVEN TIMES; FOUR TIMES WERE DOCUMENTED, AND THREE TIMES DEALERSHIP SAID THEY COULD NOT FIND ANYTHING WRONG. *AK

WHILE DRIVING THE BACK LEFT WHEEL CAME OFF DUE TO 5 BOLTS BREAKING OFF. *AK

DRIVER EXPERIENCED TOTAL LOSS OF STEERING CONTROL WHEN TIE ROD SEPARATED FROM SLEEVE CONNECTED TO STEERING. *AK

ANTI-LOCK BRAKES MALFUNCTION AT LOW SPEEDS, CAUSING BRAKE PEDAL TO GO SOFT, AND SOMETIMES TO GO TO THE FLOOR. *AK

BRAKES WORK INTERMITTENTLY, BRAKE PEDAL SHAKES/MAKES GRINDING NOISE, VEHICLE ROLLS TO STOP/EXTENDED STOPPING DISTANCE. DEALER HAS NOT DUPLICATED PROBLEM, PASSED DIAGNOSTICS TEST. *AK

CONSUMER WAS DRIVING ABOUT 10 MPH, GETTING READY TO APPROACH MAIN ROAD WHEN BRAKE PEDAL LOCKED UP,TRIED TO STEP HARDER BUT GOT NO RESPONSE. IN ORDER TO STOP HAD TO PULL EMERGENCY BRAKE. RESTARTED ENGINE, STILL BRAKE PEDAL LOCKED UP SEVERAL TIMES WITHIN LESS THAN A MILE. DEALER CLAIMS TIRE SIZE IS INCORRECT WHICH CAUSED ABS TO MISREAD CODE. CHANGED TIRE/RIMS, STILL HAVING PROBLEM. CONSUMER SAYS VEHICLE CAME WITH TIRES STRAIGHT FROM FACTORY. *AK

SHORTS IN THE ELECTRICAL SYSTEM RESULTED IN MISFUNCTIONING DOOR LOCKS (REPAIRED), ELECTRONIC 4WD (STILL MALFUNCTIONING) AND FAILURE OF INTERNAL DOME LIGHT TO TURN OFF. ALL OCCURRED WITHIN THE FIRST 12000 MILES. 4WD AND DOME LIGHT ARE STILL A PROBLEM.. DOME LIGHT MAKES VEHIVCLE DIFFICULT TO DRIVE AT NIGHT.

ON FIVE OCCASIONS WHILE ATTEMPTING TO STOP, THE BRAKES FAILED TO STOP THE VEHICLE.

BRAKES: DRIVING APPROXIMATELY 10MPH AND ATTEMPTING TO STOP THE VEHICLE AND THE ABS SYSTEM LOCKED UP. PUT FOOT ON PEDAL AND HAD IT COMPLETELY TO THE FLOOR, AND THEY BRAKES DIDI NOT WORK . THIS HAPPENED SIX TIMES IN ONE DAY. THE VEHICE HAS BEEN IN THE SHOP FIVE TIMES FOR THIS PROBLEM. *AK

ENGINE: DRIVING APPROXIMATELY 45MPH AND ATTEMPTING TO SLOW DOWN TO MAKE A TURN AND THE VEHICLE JUST CUTS OFF WITHOUT ANY WARNING. TOOK TO DEALER AND WAS TOLD THEY WERE AWARE OF THE PROBLEM, BUT HAVE NO WAY OF CORRECTING IT AT THIS TIME. *AK

DRIVER LOST CONTROL OF VEHICLE, RAN OFF THE ROAD INTO AN EMBANKMENT AND DRIVER WAS EJECTED OUT OF VEHICLE. THE AIRBAG DIDN'T DEPLOY. ALSO, TRANSMISSION SHIFT INDICATOR HAS A LOT OF PLAY AND IS OFF WHEN SELECTING A GEAR. *AK

WINDSHIELD WIPER RETAINING NUT BROKE (WHERE THE BUILT IN WASHERS ARE LOCATED), WIPERS FAILED DURING THUNDER STORM, CAUSING POOR VISIBILITY.

GAS TANK PUNCTURED RESULTING IN LEAKING, DESIGN DOES NOT INCLUDE A PROTECTIVE SHIELD IN GAS TANK ASSEMBLY TO PREVENT DAMAGE DUE TO ROAD DEBRIS.

AT RANDOM, IN SLOW SPEED STOPS THE BRAKES FAIL TO WORK WITHOUT WARNING REACTING AS THOUGH THEY WERE IN AN ANTI-LOCK SITUATION. THERE IS A DEFECTIVE WHEEL SENSOR.

WHILE DRIVING VEHICLE NOTICED SLIGHT ACCELERATION. WHEN DRIVING VEHICLE STALLS, BUT BEFORE VEHICLE STALLED THAT IS WHEN NOTICED THE ACCELERATION. *AK

DRIVER LOST CONTROL OF VEHICLE ON A DRY STRAIGHT ROAD. THE VEHICLE ROLLED TWICE COMING TO REST UPSIDE DOWN ON HIGHWAY.

VEHICLE STALLS, STUTTERS AND HESITATES WHILE DRIVING, RENDERING VEHICLE HARD TO STEER.

SENSOR ON THE POWER STEERING WHICH CAUSED THE VEHICLE TO STEER VERY HARD, THIS CREATED A PROBELM WITH KEEPING THE VEHICLE IN THE LANE.

WH4EN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOOR AND VEHICLE WILL NOT STOP. DEALER HAS SERVICED VEHICLE, BUT PROBLEM STILL EXISTS. *AK

WHILE DRIVING THE BRAKING SYSTEM MALFUNCTIONED, CAUSING THE BRAKE PEDAL TO GO TO THE FLOOR AND EXTENDED STOPPING DISTANCE,WHICH ALMOST CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK

WHILE TRAVELING AT ABOUT 60 MPH AND PULLING A TRAILER ON TWO MAJOR HIGHWAYS, VEHICLE WAS SENT INTO VIOLENT FISHTAILING THAT CAUSED VEHICLE TO MOVE ACROSS THREE LANES BEFORE BEING ABLE TO REGAIN CONTROL. DRIVER CLAIMS THIS WAS DUE TO A SERIOUS DESIGN PROBLEM WITH THE POWER ASSIST STEERING. *AK

WHEN VEHICLE REARENDED BY ANOTHER VEHICLE TRAVELING ABOUT 30 MPH THERE WAS NO DEPLOYMENT OF THE AIR BAGS. ALSO, THE SEAT BELT DID NOT PREVENT THE DRIVER FROM GOING FORWARD; HEAD HIT STEERING WHEEL. THE VEHICLE IS BEING REPAIRED. *AK

EMERGENCY BRAKE IN FOR REPAIRS ON SEVERAL OCCASIONS DUE TO FAILURE, HOWEVER NOT ABLE TO BE RECTIFIED. MJS

POWER STEERING UNIT LEAKS FLUID. CONSUMER STATED THAT THE DEALER SAID IT WAS A DEFECTIVE PART. DEALER HAS REPLACED THE UNIT. *AK

WHEN DRIVING THE TRUCK AND APPLYING FOOT TO THE BRAKE PEDAL THE BRAKES LOCK UP, AND THE TRUCK HAS TO COAST IN ORDER FOR THE TRUCK TO STOP. HAS TAKEN THE TRUCK TO DEALER TO HAVE IT FIXED SEVERAL TIMES, BUT THEY STILL HAVEN'T CORRECTED THE PROBLEM. *AK

THE TRANSMISION SHIFT CABLE ASSEMBLY FAILED PRIOR TO NOTICE RESULTING IN VEHICLE COLLISION WHEN CONSUMER WAS TESTING 4-WHEEL DRIVE CAUSING VEHICLE TO SLIDE SIDEWAYS INTO TREE.

STEERING WHEEL IS SENSITIVE WHENEVER TOUCHING IT OR TRYING TO STEER VEHICLE. CONSUMER HAS TO FOLLOW STEERING WHEEL INORDER TO DRIVE. *AK

REAR AIR SUSPENSION SYSTEM LIFTS REAR OF VEHICLE TWICE OVER THE NORMAL HEIGHT, AND BOUNCES VIOLENTLY OVER NORMAL STREET AND HIGHWAY SURFACES. ON OCCASION VEHICLE HAS GONE OUT OF CONTROL ON THE SHOULDER OF THE STREET BEFORE IT COULD BE STOPPED. *AK

WHEN DRIVING ON A DECLINE WITH A QUARTER OF FUEL IN THE TANK THE VEHICLE WILL CUT OFF/SHUT DOWN AS IF THE VEHICLE HAD NO FUEL. CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO FIX THE PROBLEM. *AK

WINDSHIELD WASHER SWITCH REPEATEDLY FAILS TO OPERATE WASHER. FIRST FAILURE WAS WITHIN THE FIRST 1000 MILES OF OWNERSHIP. DEALER REPLACED THE SWITCH ONE TIME. FAILURE REOCCURED WITHIN HOURS. DEALER CLAIMED THE SWITCH WAS OK NEXT TWO TIMES I ASKED FOR IT TO BE FIXED. SWITCH CAN BE MADE TO WORK BY SWITCHING TO HIGH BEAMS (WIPER CONTROL IS ON SAME STALK). AFTER YOU SWITCH TO HIGH BEAMS THE SWITCH MAY WORK FOR HOURS, MINUTES, DAYS OR SECONDS. IT CAN BE HAZARDOUS TO SWITCH TO HIGH BEAMS WHEN DRIVING AT NIGHT IN TRAFFIC. FORD KNOW THESE SWITCHES ARE DEFECTIVE AND HAS DONE NOTHING.

THE TRUCK IS BRAND NEW AND THE AXLE AND THE WHOLE UNDERSIDE OF THE VEHICLE WAS RUSTED. *AK

ENGINE PUSH ROD FAILURE. *AK

WHEN TRAVELING AT SPEEDS 70MPH & UP THE VEHICLE'S REAR WOULD SWAY BACK & FORTH. HAD STEERING CONTROL PROBLEM. TOOK VEHICLE TO DEALER & NO FAULT WAS FOUND WITH THE STEERING. *AK

ABS BRAKE PROBLEMS; THE ABS WARING LIGHT STAYS ON. DEALER NOT ABLE TO DETECT PROLBEM WITH SYSTEM. WHEN APPLYING THE BRAKES, THEY SQUEAK AND LOCK UP. *AK

FROM DATE OF PURCHASE THERE WERE PROBLEMS WITH ABS. ABS BRAKE SYSTEM REPLACED 4 TIMES. WHEN DRIVING 30 MPH OR LESS AND APPLYING BRAKES, LOST ALL BRAKING ABILITY. *AK

VEHICLE WAS PARKED; WENT TO REAR; OPENED HATCH AND AIR SPRINGS/CYLINDERS HOLDING HATCH RELEASED & FELL ON DRIVER'S HEAD; TOOK TO DEALER & WAS INFORMED CYLINDERS WERE DEFECTIVE AFTER 5 MONTHS. DEALER IS REPLACING/REPAIRING CYLINDERS. *AK

SWERVED UPON MAKING LEFT HAND TURN VEHICLE HIT GUARD RAIL. NOTICEABLE NOISE FROM REAR END. DILEMMA: SWAY BAR NOT ATTACHED TO RUBBER BUSHINGS AND SEPARATED FROM ITS FRAME. REFER TO SERV. BUL. 10596. *AK

NOTICED ODOR/BURNING WHEN IN CONTACT WITH REAR DECK CARPETING DUE TO BEING SATURATED WITH BATTERY ACID. *AK

WHILE DRIVING ON SECONDARY ROAD, THREE LUGS: NUTS: BOLTS THAT HOLD WHEEL TO AXLE SHEARED OFF, CAUSING REAR WHEEL TO SEPARATE, FELL OFF/ROLLED INTO NEARBY FIELD, SPEED 45 MPH, MANAGED TO MAINTAIN CONTROL OF VEHICLE. WHEELS RECENTLY ROTATED BY DEALER. *AK

WENT TO START VEHICLE, WOULD NOT SHIFT INTO GEAR, CALLED FORD AND WAS TOLD TO CALL TOW CO. AT FORD WAS TOLD TO SHIFT INTO NEUTRAL AFTER HEARING CLICK, HAD NO BRAKE LIGHTS. ON 1ST CLICK PUT INTO NEUTRAL & STARTED VEHICLE; WILL NOT START IN ANOTHER GEAR. *AK

FIRESTONE WILDERNESS AT TIRES, SIZE P255/70R16, CAUSE STEERING WHEEL TO VIBRATE AND SHAKE ESPECIALLY WHILE TRAVELLING BETWEEN 60 AND 70 MPH, VEHICLE WOULD PULL TO THE RIGHT OF THE ROAD, THESE PROBLEMS OCCURRED FOR THE FIRST 30000 MILES, AIR WAS LEAKING THROUGH THE SIDEWALL CAUSING TIRES TO GO FLAT, CONSUMER NOTICED CRACKS IN SIDEWALLS, CONSUMER REPLACED TIRES WITH MICHELINS AND HAS NOT EXPERIENCED ANY MORE PROBLEMS, 12 TIRES CAUSED VIBRATION AND 5 OF THOSE DEVELOPED CRACKS ON THE SIDEWALL. *SLC

REAR HATCH WINDOW IMPLODED WHILE DRIVING ON PAVED HIGHWAY AT 65 MPH. SHARP GLASS SHRADS AND CHIPS COVERED SECOND AND THIRD ROW SEAT AREAS. *AK