2015 Ford Expedition Complaint Log

The contact owns a 2015 Ford Expedition. The contact stated that the doors rocker panels were corroded. Additionally, the contact stated that the front blower motor was intermittently inoperable. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where the recall repair was performed; however, the failure persisted due to the blower motor resistor connection failure at the wiring harness plug. The dealer was notified of the failure and informed the contact that he would be charged a repair fee because the additional repair was not included in the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 124,000. The VIN was unavailable.

The vehicle dashboard goes blank while driving, followed by the vehicle transmission slipping out of gear. This vehicle can be made available; however, it does not transfer gears. The problem has not been satisfactorily reproduced or diagnosed. The Ford service department simply stated that I needed a new transmission. The dashboard goes blank.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. The contact stated that because of this recall the resistor's plugs and wires were melted. Parts distribution disconnect.

HAD TO FIGHT TO GET CELLA FORD TO COMPLY WITH RECALL ON FRONT BLOWER FAN. FIRST HAD TO FIGHT TO GET APPOINTMENT AND THEM NOT CANCEL DUE TO PARTS NOT AVAILABLE WHEN COULD HAVE FIXED WITH AFTERMARKET PART. WHEN PART IS REPLACED, BAD HUM AND DASH/STEERING WHEEL VIBRATING AND UNIT IS SURGING. CELLA ADMITS TO FAULTY REPLACEMENT PART AND REPLACES AGAIN TO HAVE THE SAME THING CONTINUE TO HAPPEN AND STATE THAT THE SURGING IS NOT THEIR FAULT. SO, RECALL NOT COMPLETE, SAFETY HAZARD STILL ALIVE IN THIS VEHICLE DUE TO NO AIR CONDITIONING SYSTEM WORKING AND UNABLE TO DEFOG WINDSHIELD. THIS DEALERSHIP SHOULD REALLY BE LOOKED INTO ABOUT THIS RECALL.

Blower motor assembly system problems. Have had multiple times replaced/fixed. Issue is ongoing and per dealer is no longer covered my recall. Blower motor does not work. Burnt control box. And per dealer not covered by previous recall

The contact owns a 2015 Ford Expedition. The contact stated that the steering wheel control buttons were inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the control buttons were replaced; however, the failure persisted. The dealer diagnosed that the steering wheel wiring had failed, and that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

transmission cooler lines snapped at 60mph. no crash able to get suv on side of road. transmission is totaled needs replaced. repairs are underway at ford dealership in groveport ohio. milage of failure around 101100 miles on the odometer. rust metal fatigue are the cause of what transpired. cost of repairs at this moment is around 9 grand.

Blower in front of Expedition worked intermittently - recall issued for Blower Motor to be replaced because it could "cause damage to surrounding components". Called on 2/20/23 to schedule recall work to be done. 2/22/23 We started to smell a burning smell right before recall was performed (Scheduled for 2/28/23) so called the dealer and asked if we needed to bring it right in or if it would be ok to wait til 2/28. We opted to wait but I was nervous to turn on the heat so tried not to use the car during the snow storms. If I smelled the burning I immediately turned off the heater because didn't want a fire to start(which also poses a safety risk as well as it was blizzards that week and it made it so the defroster wouldn't work). When they did the recall they only replaced the Blower Motor. They called at 2:47 on 2/28 to tell us the issue was resolved and when we picked up the automobile the blower still wasn't working. They took it back and determined the Blower Motor Resistor and Pigtail wires had melted but it wasn't covered under the recall even though the burning/melting wires and burning smell could result in a fire which puts my family at risk.

The mechanic assessing my vehicle stated that the vehicle has a coolant leak which cause the vehicle to run hot and ruin the head gaskets and requiring a new engine to repair at a significantly high cost. I explained to him that a check engine light only came on a day before and he stated that he has seen this a common problem in Ford Truck (F150 and expedition engines) with the 3.5 L turbo. The coolant sensor doesn’t pick up the leak because the coolant evaporates before the sensor can detect and only has cooler air passing over it thus not notifying the driver of the vehicle. I have maintained this vehicle properly since purchased in 2018. The risk was the engine could’ve overheated potentially causing fire or harm at high speeds.

It seems as this comes in as a common issue with heated seats. The wiring harness Carrie’s only 1 ground wire to transmit connection to the heated seat module. This causes the wire to over heat after time and create a short and burn the wiring. Research has shown this issue has melted plastic harness to the module to where consumers have to pry the connector off the module. Consumers are rewiring the connector to include 2 grounds which allows the wiring to stay cool. This seems to be a high safety issue as when an electrical component shorts and causes connectors to burn and even melt can lead to fires. Melting plastic takes high heat and is a for sure sign of safety issue.

The contact owns a 2015 Ford Expedition. The contact stated while reversing, the rearview camera failed to display an image; occasionally the image displayed was distorted. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that after activating the heater, there was a burning plastic odor coming from the front windshield vents. The contact stopped using the defroster due to the odor and the possible risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. Parts distribution disconnect.

The contact called on behalf of his wife who owns a 2015 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the heat intermittently operated, and his wife started to smell a burning odor throughout the vehicle. The contact also stated that on a separate occasion while driving, he started to smell a burning odor. The contact then stated that he pulled the vehicle off the road to inspect the vehicle. The contact stated that upon inspecting under the dashboard on the front passenger’s side of the vehicle, he noticed that the wires had melted with a gray cloud of smoke. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the blower motor resistor melted and melted the wires and wiring harness. The wire assembly and module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.

When the heater is operated for 15-20 minutes a burning tire or skunk smell issues from the heater. The heater blower is currently of recall concern. No immediate safety issues, but we are concerned and the smell is bad. None of the components have been inspected by anyone. We are waiting on recall notification. No warning lamps or vehicle messages have occurred. The problem was first noticed as the winter weather made outside conditions much cooler and the heater fell into common usage. When heater is turned off the smell goes away.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while attempting to use the defrost the windshield, the system failed to operate as designed. The contact had self-diagnosed the failure as a loosened wire connected to the blower resister connector wiring harness that caused a short circuit. The contact stated that the failure was intermittent but had become a recurring failure. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 154,752. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated that the fan switch failed to operate as designed. The contact stated that upon research, he became aware that the VIN was included in NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the parts to do the recall repair were not yet available. The dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage 105,000. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission inadvertently downshifted. Additionally, the service transmission warning light illuminated on and off. The vehicle was taken to an independent mechanic where it was diagnosed with wheel speed sensor failure, however; the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

The contact owns a 2015 Ford Expedition. The contact stated while attempting to activate the A/C or heater, the blower fan failed to operate as designed. The contact stated that the defogger/defroster was inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the two connectors underneath the steering that were attached to the blower motor fan had melted. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for which the VIN was included. The recall repair was completed; however, the mechanic determined that the repair had not fixed the vehicle and that the connectors needed to be replaced. The wire connectors were not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

Called local dealership as soon as we received recall notice in September 2022. Because we were already having issues. They said probably March for the blower motors to come in that they were on back order. Here we are now in May and still nothing. I’ve called the dealership and they said that they were going to see where they could locate a blower and call me right back. They have not yet called back and I’ve called last week and today also called the Ford customer relationship center and all they could tell me was that they were gonna put it in the books and I should receive another notice that maybe April, May or June and that they would let me know my blower motor is not blowing any air. The wires are exposed. The plastic is melted. NOT SAFE AT ALL! I am a month away from having a baby and it’s going to be the heat of the Summer where we really need the AC because this is my only form of transportation I can’t be without it.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the climate control fan failed to cause the windows to become foggy due to the lack of proper airflow. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated that while the vehicle was parked at a gas station, the vehicle slowly rolled away. The contact shifted the vehicle out of park to stop the vehicle. There were no warning lights illuminated. The contact called and notified the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 112,000.

My 2015 Ford Expedition randomly dies when I drive it. The vehicle only has 60.000 miles on it, we took it to a ford dealership and they had the car for 3 months and cannot figure out what’s wrong with it even after having Fords Master mechanics try and remedy. After doing research it seems like this is a super common issue and Ford Needs to issue a recall to give its customers answers. My expensive vehicle is not safe to drive as it randomly dies without warning.

The contact owns a 2015 Ford Expedition. The contact stated the front vents were not blowing air, but the rear vents were operable. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,000. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated while driving approximately 45 MPH, the vehicle was shaking abnormally while shifting gear. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic. While the mechanic was test driving the vehicle, he noticed there was a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.

Brake master cylinder is leaking and brake fluid into brake booster and low warning light came on. Refill the Reservoir and it leaks into brake booster over night.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that whenever the heater was activated, there was burning plastic odor inside the vehicle. The contact had stopped using the heater and now that the weather has gotten warmer, the contact stopped using the A/C due to the odor. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 116,000. Parts distribution disconnect.

I started my vehicle and the brake warning light and alarm came on. I checked to see if the E-brake was disengaged, which it was not engaged. I pressed the brake pedal and it immediately went to the floor. I checked under the hood for leaks and found the brake fluid level as extremely low. There were no leaks present. I refilled the brake fluid reservoir and checked the brake pedal. The pedal held, but it would slowly press down to the floorboard again. As I researched this issue, it was apparent the same issue was present that caused me to crash and total a 2015 Ford Edge. The 2015 and above Ford Eco-Boost engines either has a faulty brake line, or the brake fluid disappears into the Master Cylinder. To say this issue is a huge safety issue is big understatement. To crash and total a 2015 Ford Edge because Ford does not have the necessary parts available is just dangerous. To have a different Ford vehicle with the same dangerous issue is negligent in an extremely dangerous form. This is a known issue with Ford and yet Ford does not feel the need to cover such dangerous matters before someone is seriously injured or killed. How can I proceed with a complaint against Ford for the brakes failing on my 2015 Ford Edge, and causing a crash that totaled my vehicle? And, for the brakes failing on my 2015 Ford Expedition? Somehow this has to be stopped before someone really gets injured.

65mph, without warning,motor dies. Motor idles, shut off and restarted, back on interstate approximately 100 yards and motor dies again. Google closest Ford garage, 2 more times died and now showed check engine light. Ford showed defective throttle body and replaced

1. Backup camera giving a static picture and most of the time is showing black. Sometimes it works as intended. I know there is a recall out for this on newer Ford Expeditions. 2. Cannot see low objects directly behind the vehicle. 3. Problem has not been looked at by a dealer or service center. 4. Problem has not been inspected by the manufacturer, police, insurance representatives or others. 5. Sometimes the message comes up backup camera not working. This has been going on for the last 8 or 9 months. This problem is very intermittent and works for weeks at a time and then reappears.

The contact owns a 2015 Ford Expedition. The contact stated that while the vehicle was started, the A/C system was inoperable. The contact stated that he observed wires hanging down that were melted. The vehicle was taken to a dealer where it was diagnosed that the blower motor speed control connector needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 138,000.

While driving through a busy intersection, the vehicle seemed as if it had shifted into neutral rendering the accelerator powerless. I was able to coast into a parking lot and noticed the wrench warning light being on. The engine was also shaking very noticeably. I turned off the engine and read up on the warning light to learn it indicated a powertrain failure. Called a mechanic who stated it could be the throttle body and/or throttle body actuator. It was suggested the engine should be turned off (already done) and restarted. I did as instructed and the engine began running smoothly again. Wrench warning light was no longer on. Without having control of the powertrain, this situation could have caused an accident as I had no ability to control the vehicle's power and could not navigate through the intersection in a safe manner. I feel like my safety and others was put at risk. I have taken the vehicle to an independent mechanic who is also an Auto Mechanic Instructor at the local high school. I await his diagnostic result. There were no earlier symptoms or wrench warning light previous to this incident.

Dealer has diagnosed Throttle Body Failure which is well documented with these vehicles and known the the NHTSA even though there is no recall and no extended warranty for this particular vehicle (though there is for others). This a major safety issue as the vehicle looses all throttle response and puts its occupants at risk for a collision.

WHILE PASSING SLOWER TRAFFIC ON I 80 EXPERIENCED SUDDEN LOSS OF POWER AND NO THROTTLE RESPONSE. WAS TRAVELLING AT SPEED LIMIT (80) WITH CRUISE CONTROL ENGAGED. LUCKILY I WAS ABLE TO DRIVE INTO THE MEDIAN TO AVOID A SUDDEN SLOW DOWN IN THE LEFT LANE LINE OF TRAFFIC. LATER DIAGNOSED TO BE THROTTLE BODY FAILURE. IF THIS WOULD HAVE HAPPENED IN AN AREA OR SITUATION WHERE I COULD NOT HAVE IMMEDIATELY LEFT THE ROAD IT COULD HAVE RESULTED IN A REAR END COLLISION AT HIGHWAY SPEED.

WAS TRAVELING DOWN HIGHWAY AND VEHICLE STARTED RUNNING ROUGH, CHECK ENGINE LIGHT CAME ON AND EXITED HIGHWAY WHEN SAFE AND VEHICLE QUIT RUNNING AND WOULDN'T RESTART. IT SEEMS THE TIMING CHAIN BROKE AND THEN DAMAGED THE ENGINE. DEALER REP SAID THEY HAVE SEEN A LOT OF THESE, BUT NOT RECALLS YET.

While driving the car on a busy street in Austin, Texas, the air conditioner stopped working. The driver and passenger (vehicle owners) noticed a burning smell. The driver pulled over and turned off the engine. Upon opening the hood, smoke was observed coming from the front passenger floorboard area. Melting hot plastic was observed dripping from under the dash. Flames were observed coming from the floorboard carpet. The driver received second degree burns to his fingertips on his right hand while inspecting the vehicle. The fire was extinguished and the car was towed to Maxwell Ford in Austin, Texas for repair. Ford Motor Company was notified of the incident. The cause of the fire is believed to be related to the air conditioner blower motor, but the cause is still unknown. The car has received routine maintenance and servicing from Ford.

The contact owns a 2015 Ford Expedition. The contact stated that while operating the vehicle, the air conditioning blower unit would intermittently shutoff. The vehicle was taken to the local dealer who serviced the vehicle under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact was informed that while servicing the vehicle it was discovered that the air conditioner blower motor unit had failed, and blower motor electrical resistor and connector had melted and needed to also be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 130,000.

WHEN PULLING OUT INTO HEAVY TRAFFIC ON A DIVIDED FOUR LANE ROAD, THE VEHICLE SUDDENLY LOST POWER AND WENT INTO LIMP MODE ALMOST CAUSING A SERIOUS ACCIDENT. THE CHECK ENGINE LIGHT CAME ON AND THE CODE WAS LATER TO BE DETERMINED P2112 THROTTLE ACTUATOR A CONTROL SYSTEM STUCK CLOSED. AFTER RESEARCHING THE ISSUE IT WAS APPARENT THAT THE FORD 3.5 ECOBOOST MOTOR HAS QUITE A HISTORY OF THESE TYPE FAILURES. OFTEN DRIVER SAFETY IS COMPROMISED AS THE VEHICLE SUDDENLY AND WITHOUT WARNING WILL LOSE POWER JUST WHEN YOU NEED IT. THE FIX IS TO INSTALL A NEW THROTTLE BODY WITH ELECTRONIC ACTUATOR.

2015 EXPEDITION 3.5 ECOBOOST STALLS OUT WHILE DRIVING DUE TO DEFECTIVE THROTTLE BODY (CODE P2112). THIS SHOULD BE A SAFETY RECALL.

The contact owns a 2015 Ford Expedition. The contact stated that his wife informed him that upon parking and exiting the vehicle, the vehicle rolled approximately 20-feet forward and stopped upon hitting a telephone pole. The vehicle was taken to the dealer, where it was diagnosed that no issues were found, and the gear shifter assembly was operating as designed. Additionally, the contact stated that the vehicle was experiencing an excessive electrical drain. The vehicle was taken to an independent mechanic, where the gear shifter assembly module was temporarily removed. As a result, the excessive battery drain ceased. The mechanic diagnosed that the failure was associated with either the gear shifter assembly or the module. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was 90,000.

CAR IN MOTION, HESITATES AND SOMETIME GOES TO LOW POWER MODE WHERE YOU HAVE TO PULL OVER, TURN CAR OFF WAIT AND RESTART TO BE ABLE TO CONTINUE THIS HAS HAPPENED 3 TIMES IN 2 YEARS, DEALERSHIP DECODES AND REPLACE THE THROTTLE BODY, CHARGING EACH TIME TO FIX THE ISSUE

VEHICLE ENGINE SHUTS DOWN WHLIE DRIVEING AT ANY GIVEN TIME, GEAR AND SPEEDS. ALL ELECTRICAL PARTS REMAINS WORKING. STOP AND RESTART THE CAR AND IT'S WORKING AGAIN FOR A FEW MINUTES AND THE ENGINE SHUTS DOWN AGAIN.WHILE IN MOTION. HOWEVER IT SEAMS TO HAPPEN WHEN YOU ACCELERATE, AND IF YOU KEEP A CONSTANT RPM THE CAR LASTS LONGER BEFORE THE ENGINE SHUTS DOWN. NO ENGINE CHECK LIGHT CAME ON AT FIRST ONLY AFTER FEW SHUTDOWN. WHEN CHECKING THE ERROR CODE ITS P2112

SAME MASTER CYLINDER FAILURE ON MY EXPEDITION THAT WAS ISSUED A RECALL FOR THE F150.

THREE TIMES THE VEHICLE HAS GONE INTO "LIMP MODE" WITH THE WRENCH LIGHT BEING DISPLAYED ON THE DASH. I HAVE GONE TO THE DEALERSHIP EACH TIME AND NO FAILURE CODE IS COMING UP. THEY WILL NOT FIX THE VEHICLE WITHOUT THE FAILURE CODE BEING DISPLAYED AND RECOMMENDED TOWING THE VEHICLE NEXT TIME IT HAPPENS. I HAVE FEAR OF DRIVING THIS VEHICLE ON THE HIGHWAY.

OUR VEHICLE EXPERIENCED TOTAL FAILURE OF THE BREAK MASTER CYLINDER AND BREAK BOOSTER. THIS WAS DUE TO BREAK FLUID LEAKING INTO THE BRAKE BOOSTER FROM THE MASTER CYLINDER, DEPLETING THE BREAK FLUID RESERVOIR RENDERING THE BREAK SYSTEM COMPLETELY INOPERABLE. THERE WERE NO WARNINGS BEFORE THIS TOOK PLACE. THE VEHICLE WAS IN MOTION WHEN THE FAILURE TOOK PLACE. THERE IS A SIMILAR RECALL ON THE FORD F-150 WHICH USES THE SAME PARTS AS THE EXPEDITION. RECALL # 20S31. WE HAVE ATTACHED ALL DOCUMENTATION OF THE REPAIR.

MY CAR WAS LEFT IN PARK WITH THE ENGINE RUNNING AND AC ON FOR 30 MIN DUE TO HAVING GROCERIES IN THE CAR. MY CAR CAUGHT FIRE AND COMPLETELY BURNED UP. THERE WAS NOTHING FLAMMABLE IN MY CAR OTHER THAN THE 1/4 TANK OF GAS I HAD LEFT. FIRE CHIEF SAID THE FIRE APPEARED TO START IN THE ENGINE. THE VEHICLE WAS PARKED IN A DRIVEWAY. *TR

Rear hatch door has excessive rust around the weather sealing

IN 2015 WHILE LIVING IN NORTH DAKOTA I PURCHASED A 2015 FORD EXPEDITION EL. IN 2018 I MOVED TO FLORIDA AND HAD NEW TIRES INSTALLED IN 2019. NOW, 5,000 MILES LATER I AM TOLD THE LUG NUTS ARE SWOLLEN AND MY TIRES CANNOT BE ROTATED, I NEED TO BUY NEW LUG NUTS. I WAS SHOCKED AND NEVER HEARD OF THIS, I STOPPED IN THE LOCAL FORD DEALER AND WAS TOLD THIS IS TRUE, FORD DECIDED TO PUT THESE TWO PIECE LUG NUTS ON NEW VEHICLES, "WE HAVE SEEN THIS A LOT". I ASK IF THERE WAS A RECALL AND WAS TOLD "I WISH". THE DEALERSHIP SUGGESTED I SHOP AT AN AUTO PARTS STORE BECAUSE "OURS ARE PRETTY PRICEY AT $8 A PIECE, IT WILL BE COSTLY IF YOU NEED TO REPLACE LUG NUTS ON ALL 4 WHEELS". I CALLED FORD CORPORATE IN DETROIT AND WAS TRANSFERRED TO A CALL CENTER IN THE PHILIPPINES WERE THE FEMALE COULD ONLY READ FROM A SCRIPT STATING "THIS PROBLEM IS NOT COVERED BY THE MANUFACTURES WARRANTY."

THE DAY AFTER WE BOUGHT THIS VEHICLE USED HAD 78,000 MILES ON IT WE WERE DRIVING ON A 4 LANE ROAD ABOUT 60MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND IT PUT ITSELF INTO NEUTRAL. THE GAS PEDDLE WOULD NOT ENGAGE. AFTER WE TURN IT OFF AND ON A COUPLE TIMES WE WERE ABLE TO DRIVE IT AGAIN. THIS HAS HAPPENED AT LEAST THREE TIMES SINCE WE HAVE OWNED IT. WE BOUGHT IT 4 MONTHS AGO. ON THREE OTHER OCCASIONS THE CHECK ENGINE LIGHT CAME ON WHILE RETURNING HOME FROM A 3 HOUR DRIVE ON A HIGHWAY GOING 60MPH DOWN A HILL AND IT WAS UNDER POWERED BUT STILL DRIVABLE. WE HAD ONE TURBO REPLACED HOWEVER THE LIGHT HAS COME ON AGAIN BUT THE DEALER COULDN'T FIX IT BECAUSE THE CHECK ENGINE LIGHT CLEARED AND THEY CAN'T FIND ANYTHING WRONG WITH IT. LAST WEEK WE WERE DRIVING IN TOWN THANKFULLY UNDER 30MPH AND THE BREAK PEDDLE GOT HARD AND COULDN'T BE PRESSED DOWN. A LIGHT CAME ON THAT SAID BREAK FAILURE WE HAD TO ENGAGE THE EMERGENCY BREAK TO STOP. WE HAD IT TOWED NO LIGHTS WERE ON WHEN IT GOT TO THE DEALERSHIP THEY PUT 30 MILES ON IT TRYING TO RECREATE THE PROBLEM AND COULDN'T GET IT TO DO IT AGAIN. THIS VEHICLE IS VERY UNSAFE IT'S A MATTER OF TIME BEFORE IT EITHER SHUTS DOWN IN THE MIDDLE OF A BUSY HIGHWAY OR THE BREAKS WON'T WORK AND CRASHES INTO SOMETHING OR SOMEONE. WE HAVE A VEHICLE NOW THAT WE CANNOT DRIVE AND CANNOT FIX AND IF WE TRADE IT IN WE WILL BE OUT A LOT OF MONEY AND THIS UNSAFE VEHICLE WILL BE PUT BACK ON THE LOT.

I WAS DRIVING AT APPROXIMATELY 50 MPH, IN A STEADY-STATE IN MILD TRAFFIC, WHEN THE WRENCH ICON IN THE LEFT-SIDE OF THE DASHBOARD LIT UP MOMENTARILY AND THE VEHICLE LOST ALL POWER. THE ENGINE WAS STILL RUNNING BUT WAS UNRESPONSIVE. I HAD TO COAST TO A STOP, TURN IT OFF THEN RE-START THE VEHICLE. IT DID SO AGAIN UPON DRIVING IT ON MONDAY AUG 19. FORD WAS CONTACTED AND DENIED THE ISSUE, EVEN THOUGH THIS EXACTLY MIMICS THE REASON FOR THE RECALL ON 2015 FORD FLEXES/LINCOLN MKTS, ETC. WITH THE SAME POWERTRAIN!

The contact owns a 2015 Ford Expedition. The contact stated while driving at approximately 30 MPH, the blower motor failed, causing the defroster to become inoperable. The contact stated no warning light was illuminated. The contact stated that the blower motor failed due to the wiring harness and resister overheating. The contact stated that the fuse did not blow which allowed the harness to melt, causing arcing and increased the potential of a fire. The contact stated that the blower motor was drawing too many AMPs causing the failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the blower motor needed to be replaced as stated in NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle had not been repaired. The contact stated that replacing the blower would not remedy the problem. The manufacturer had been informed of the failure. The failure mileage was approximately 145,000.