2015 Ford Expedition Complaint Log

The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the rearview camera displayed the message "Camera Unavailable - Please Contact Dealer" was displayed. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle remained at the residence. A dealer was contacted and asked the contact if another recall letter had been sent. The manufacturer was not notified of the failure. The failure mileage was approximately 159,722.

Issue I’m having with my 2015 Ford expedition Limited, is on multiple occasions when I’m at highway speeds my vehicle downshifts and decelerates. While im driving through the city streets, my vehicle downshifts randomly and does not upshift. On these occasions I’ve had to safely pull over and turn my vehicle off and on. Doing so resolves the problem for about 10 miles, and then back to the same issue.

There is a loud sound coming from behind the glove box when the heater is going. This issue was recalled in 2023 but it has returned.

When accelerating from a complete stop making a left turn vehicle starting shaking and I could not accelerate. I was not on a safe road to pull out of the roadway. I had to turn the car off and back on again thankfully I was able to safely get the car home but this happened with no warning at all. This could have easily ended in an accident.

Driving at 58 mph with cruise on, using the cruise - button to reduce speed to 50 the vehicle drastically downshifted causing the engine to over-rev and ultimately caused catastrophic engine failure, a blown engine.

Rear back window blew out spontaneously. If my kids had been in the car it could have injured them with flying glass. No warnings prior. It had not been inspected prior because there had not been an issue before this. This is the second time it has happened in the same vehicle. First time was June 2023 and happened again 10/20/2025.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My 2015 Ford Expedition needs to added to the recall 22S56. I just paid $1,200 to have that part fixed cause it burnt up. Replaced the front blower motor assembly. My husband burnt his hand on the wire exposed under the dash then the mechanic said the blower motor has burnt up the components around it. The fan, motor, control, and wire assembly all was burnt up. Ford needs to be made to include my vehicle in their recall as that vehicle year, model, plant made in and date made all match.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the message "Back Up Camera Unavailable - Contact Dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that while in reverse(R), the camera displayed a black screen with a message "Camera Unavailable - Contact Dealer", and the vehicle hit an elderly woman's shopping cart. There were no injuries. The vehicle was taken to a dealer, and the contact was informed that the parts were not yet available. The contact stated that while in reverse(R), the camera displayed a black screen with the message "Camera Unavailable - Contact Dealer", and the vehicle almost struck a toddler walking with his parents behind the vehicle. The vehicle was taken to the same dealer however, parts were still not available. The manufacturer was notified of the failure. The failure mileage was 115,000.

Current recall reference# 22S56 front blower motor on some 2015–2017 Expedition SUVs and have issued a recall for affected vehicles. The front blower motor in certain vehicles may experience overheating and risk of interior fire. So my vehicle has gone thru 2 fixes for recall. But the issue caused by the blower motor was the actual risk of fire were the Wiring Harness. Which were burnt and original from the first repair that were already defaulted. So brand new motor and modular install but no new wiring harness that are already burnt. They just went ahead and plugged them back in with notice or even a heads up that you are still in danger of potential fire

The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back-over prevention camera screen displayed a black screen. The contact stated that because of the failure, the bumper on the rear passenger's side and the passenger's side mirror were damaged. The vehicle was taken to an independent mechanic; however, the vehicle was not inspected. The contact was advised to take the vehicle to the dealer for assistance. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.

Vehicle will shift in and out of gears randomly while driving I’m concerned about driving on the highway and getting into or causing an accident because it happens at random and then stops No lights on dashboard and vehicle just passed inspection I believe it is a problem with the TCM and there has been an extended warranty issues for the same part in different models for ford including the fiesta and focus I believe

The contact owns a 2015 Ford Expedition. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Expedition. The contact stated while attempting to drive from being stationary, the vehicle hesitated and stalled. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced or rebuilt. The contact stated that the timing chain had been replaced on two separate occasions. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 132,000.

Back-up Camera, the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA only works intermittently. I'm being told me vehicle is not part of the current recall in the 2015 Expedition that was issued in April 2025, yet my vehicle (a 2015 Expedition) is experiencing the problems detailed in the recall. Why isn't my vehicle part of this recall, shouldn't the recall be expanded to all 2015 Expeditions experiencing problems with faulty back-up cameras?

Rear backup camera works periodically, there is a recall on the 2015 Expedition for this problem, but I’m being told my vehicle (VIN) is not included. The repair cost is over $1000. Why ins’t my Expedition included in the recall - I’m having the exact problem as documented in the recall. How many others are being affected by this problem but being excluded in the recall. Please investigate, this problem seems to be larger then the current recall.

The contact owns a 2015 Ford Expedition. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated, with the transmission slipping. Later, the contact stated that while driving at 60 MPH, the vehicle was vibrating excessively. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with transmission power converter failure resulting in damages to the timing chain. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 135,000.

The contact owns a 2015 Ford Expedition. The contact stated that the rearview camera image was distorted while reversing. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention). The local dealer was contacted, and an appointment was scheduled for the recall repair; however, the dealer later informed the contact that the part was not yet available to do the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

The backup camera intermittently won't turn on when shifting into reverse and instead says to contact the dealer for service.

Driving 45mph the stuttered quickly and the wrench symbol appeared on the dashboard. I had to put the car in Neutral and tranisted to the shoulder of the road, stopped and turned the vehicle off. This is not the first time this has happened. It happened to my wife and my daughter at separate times also.

Engine lack of power and excessive noise during acceleration.

The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back over prevention camera system displayed a black screen and failed to function as intended. The contact stated that occasionally, the back-over prevention camera system displayed a fuzzy green display. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was 118,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Expedition. The contact stated while parked occupied in the vehicle or while attempting to reverse the vehicle the rearview camera failed to display an image. The message contact your ford dealer for service illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that rearview needed to be replaced; however, they informed her that her vin was not included in the recall. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 25V270000(BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified they informed her that the vin was not included in the recall and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.

The contact owns a 2015 Ford Expedition. The contact stated there was vibrating coming from the vehicle that had progressively worsened over time. The contact stated that while driving over 50 MPH, the vibration becomes worse. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the vehicle experienced electrical problems. The dealer replaced the bushings on the vehicle, however, the vehicle continued to experience vibration while driving. The manufacturer was not notified of the failure. The failure milage was 89,000.

I was driving and going around 45mph when the wrench warning light came on and I lost the ability to accelerate. The car could only coast. I was able to coast to a parking lot. I turned off the car and restarted it. It seemed fine so I drove home. The same thing happened again a couple of days later. We checked the codes and it had a p2112 error code. We replaced the throttle body and it seems fine now. However this is the second time we have had to replace the throttle body. The same thing happened in 2018 with about 74000 miles on the car. We replaced the throttle body then also. From internet searches this seems to be a common problem. It is a big safety issue since the car loses the ability to accelerate unexpectedly. I was lucky I was able to coast out of the way each time without causing an accident.

Vehicle was placed in park and rolled down a driveway. Vehicle almost crashed through a house across the street if the owner did not jump in the vehicle and slam the brake. Problem has not yet been reproduced by a dealer. The part has not yet been evaluated by the dealer. Although, the dealer has done improper inspections of broken parts on the vehicle when it was under warranty in an attempt to get out of replacing them, so I do not trust the dealer to do a proper assessment.

I had parked the vehicle in grocery store lot. I had been shopping for 20-30 minutes when I was called to the service desk and was told to go to the parking lot. My car had rolled back across the parking lot aisle and had hit another vehicle. I verified that the car was in park. No one was in the vehicle at the time. It just slipped out of park and rolled. I called Ford Motor Company and they are not going to do anything about it, even though this is a documented problem they have had, just not on my particular year and model combination. They are the ones who suggested I file this report.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact stated while driving 65 MPH, with the A/C activated, the vents stopped blowing air. The contact unplugged the pig tail off the resistor under the passenger’s side dashboard. The contact stated that the pig tail was red hot and burned. The vehicle was taken to a dealer where it was diagnosed that the motor blower needed to be replaced; however, the failure persisted. The failure mileage was 244,000.

My ac blower went out, and we took it to a shop. The "pigtail" that connects looks to have been melted. I see there is a recall for this for other 2015 expedition, but 0 recalls for my Vin. NOT sure if I can reach out to ford for this since it's not included in the recall.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact stated that the A/C had stopped working as intended. There was no warning light illuminated. The contact stated that the A/C seat and throttle body plugs were replaced previously due to overheating. The vehicle was taken to a local dealer where it was diagnosed that the wiring harness pigtails needed to be replaced but were not covered under the recall associated with the VIN. The contact was informed by the local dealer that the wiring harness pigtail needed to be replaced prior to the recall repair or the failure listed in the recall could occur. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 175,000.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle, especially during hot weather. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the contact stated that while the vehicle was stopped at a traffic light or stop sign, the running boards moved independently. Occasionally, while exiting the vehicle, the running boards opened halfway. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 124,000.

Recall - There is a recall for 2015 Ford Expeditions for a coolant leak due to faulty water pump and or other related issues, recall was called in 2017. I just had my 2015 Ford Expedition in the shop for a coolant leak (same issue as recall) and paid $1800 plus $2300 to have it repaired. I had the dealership check my vin to see about the recall and they said my vehicle is not included. I would like to know why my vehicle has the same issue as the recall but it not included in the recall. My vehicle would go begin to overheat and go into a fail safe midst driving. It would stop in the middle of the road while I was driving. I just want to know why my vehicle is not included in this recall when it is having the same problem as the ones that were recalled.

The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back-over prevention camera failed to function as intended. The contact stated that the back-over prevention camera had displayed a black screen. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact referenced an unknown recall repair; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 92,000.

Purchased 12/2023 2015 Ford Expedition April of 2024 we began to have issues with the Sync System and Climate Control. We took it back to the original dealer and a second Ford dealer and neither was able to diagnose the issue. As they could not get it to duplicate while there. However it has happened numerous times since. The symptoms seem to have no rhyme or reason as to when they will happen, but they do follow the same pattern each time. The Sync screen will turn itself off completely and randomly. Screen goes Black System shuts down as if the power button was pushed. When you do push the power button to turn the system back on the temperature display in the left hand corner will no longer be displayed. This is the indication the system is still not working properly. The Air Conditioner will then turn itself off. Then the blower will switch to defrost and high heat, all in its own. You cannot adjust the setting or turn the heat off. It continues to blow on high heat in defrost mode until it decides to switch back to AC. This could last 2 seconds could be 20 minutes It will also read the gas gauge wrong, registering 20 miles left of gas even if you just filled up. This has all happened in the summer months causing extreme heat in the vehicle even with all the windows down. We replaced the Blower motor resistor and its wiring harness. Checked the blower at the same time, it is running smoothly. We also replaced the relay #3 responsible for climate control. We attempted the replace the intake manifold temperature sensor, but have been sent the wrong sensor twice, and it does not fit correctly. Now we have a fan running so loudly it sounds like out engine is idling high when it is not. We also now have no heat at all in the vehicle. When I checked the recalls the dates for the 2023 (22S56) are within the recall years but our vin says it's not. Manufactured 9/2014 Recall is for 1/2014-6/2017 No heat in the winter and extreme uncontrollable heat in the summer

For the second time the front brake calipers on my 2015 Ford Expedition have locked up causing premature brake pad and rotor failures, causing the rotors to turn blue because they got so hot, therefore causing my brakes to fade and coast into the intersection. (No accidents yet). First repair was done at a reputable shop under an extended warranty, it is now back in the same shop for the same issue.

There was an open recall on our 2015 Ford Expedition for Blower Motor overheating. After fix a week later we took back in as the issue of no fan was still present and told no longer an open recall as it was marked complete, and would need to pay to have resistor and wiring harness for the blower motor replaced.

The contact owns a 2015 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the throttle body. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to an independent mechanic, who again diagnosed a failure with the throttle body. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 145,781.

The contact owns a 2015 Ford Expedition. The contact stated that the vehicle was parked and shifted into park(P) and the contact exited the vehicle to run errands; however, upon returning to where the vehicle was parked, the contact became aware that the vehicle had rolled away. The contact stated that the failure was intermittent and had started engaging the parking brake whenever the vehicle was parked. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 138,000.

The contact owns a 2015 Ford Expedition. The contact received NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the rearview camera displayed the vehicles in the rear and not the vehicles in front. No warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

During cold starts the engine has a loud rattling sound. The sound goes away after about a minute.

The contact owns a 2015 Ford Expedition. The contact stated that while driving at approximately 60 - 65 MPH, another vehicle struck the contact's front driver's side, causing the contact's vehicle to spin. The vehicle then crashed into the side embankment wall. The air bags did not deploy. The impact caused the contact's chest to hit the steering wheel. The contact suffered a fractured sternum as well as neck and shoulder injuries. The contact's passenger suffered bruising on her neck, shoulder, and chest. The contact and her passenger were transported by ambulance to the hospital. A police report was filed. The vehicle was towed to the tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 56,300.

My vehicle falls under recall 22V648. For has contacted me about doing the repair. I have replaced the blower motor speed controller twice in the last few months and it is bad again due to the recalled blower motor. How can this part not also get replaced as part of the recall?? The recalled part is burning up the wires going to the speed controller/resistor and melting the connection at the resistor.

Was driving down the highway and The sunroof exploded , sounded like a loud gun shot in the car and glass everywhere

I left my recalled vehicle recall 22S56 for repair at Yadkin Valley Motor Co. on 7/27/23, I told them my A/C blower was not working, I had smelled smoke and had noticed the wiring was melted on the blower resistor connection. When I retrieved my vehicle on 7/28/23 I tried the A/C and it did not activate. The service tech. told me he inspected the blower motor connection only. I was not able to leave it there, I called Ford Customer service Case No. [XXX] on 7/28/23 I informed them of my problem and asked for an appointment with a more reputable Ford service dealer near me. While on the phone with Ford and service with Randy Marion Ford West Jefferson NC. I was informed that only the blower motor that was replaced by Yadkin valley motor co. was the only part covered by the recall even though the blower motor was the cause of the resistor electrical overload. I had to replace the blower resistor part myself 7/28/23, My A/C system is working now but I was informed by Randy Marion Ford that the blower that was installed is a temporary fix until the blowers that have been redesigned are distributed. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Smelled smoke, then a small amount of dark smoke was noted to be coming from A/C vents I pulled over & turned off car The smoke stopped. I exited the car & called my husband. I opened the car hood to inspect. There was nothing suspicious. No source of the smell or smoke was identified. I re-entered the car, turned on the engine, and lots of dark smoke exuded from of A/C Vents & the engine. I turned off the engine, left the car & moved away. I called 911. A passer by went into the Post office, returned with a fire extinguisher & sprayed the engine. This seemed to temporize things for a very short time. while on the phone with 911 the car fire started and rather quickly the car became nearly totally engulfed in flames. Then the Police arrived first, followed by the Fire engine. Essentially, "everything that could burn did" (except the gas tank). Known recall (manufacturer #22S56, NHTSA #22V648

AC stopped and vehicle smelled of burning and smoke. Contacted dealer to have recall 22S56 completed and advised the dealer that the blower motor resister and harness appeared to be melted. Dealer stated they were only responsible for replacing the blower motor and not the damaged components due to the faulty blower motor. This repair was completed June 30, 2023. Today 7/19/2023 the AC has again intermittently stopped working and the vehicle has a much stronger smoke odor and burning smell than before. I contacted Ford who states they will follow up with me in 2 days. This is not acceptable as there is an imminent danger of fire within the vehicle. The resistor and harness are visibly burnt and melted.

Ticket 11535782. Cella Ford repairs for recall has made issue worse. Climate center blower fan will not turn off at all and blows cold 90% of the time. No way at all to defrost/defog windshield or stop air from blowing. Just waiting now for the fire to happen with this vehicle

I was towing a trailer on a freeway when I suddenly got a "wrench" light stating my engine was cutting power due to heat and before I knew what to do there my vehicle was coasting, and so I quickly as I could changed lanes and came to a stop just a foot from the white line on the right. Cars and trucks are whizzing by me at highway speeds and was luckily off the road enough not to get hit. I had three other passengers at the time in my vehicle. what failed: after getting my passengers safely in other vehicles at the next rest stop, the trailer that I was towing was hooked up by another person on the same trip, I had my vehicle brought home on a flatbed. Fast forward to this week when it was finally diagnosed at a transmission shop. I was informed a transmission cooling line had ruptured, sending all the transmission oil out of the case and bringing me to an abrupt end on the freeway. Had I not been able to get over I would have come to a halt on the freeway, putting myself and my passengers as well as others behind me at risk. The transmission shop confirmed the issue. Since we were going at highway speeds when the transmission coolant line ruptures the oil gushes out and i have very little time before the transmission will not work. The only warning was from the engine as the transmission oil got pumped out, I'm assuming the engine revved to compensate, creating more heat, then the warning light which only happened seconds before I had no way to move. I was pretty scared, but I had other passengers in the vehicle, so I had to remain calm. At the time I had no idea what happened. I asked the transmission shop manager if that was a serviceable item (I'm pretty sure it's not) and he confirmed transmission coolant lines should last the life of the vehicle. My vehicle is only 8 years old--that is a catastrophic failure of a non-moving part leading to almost instant transmission failure. I asked if debris could have broken the line--he said no.

I have reached out several times to two different ford dealerships and nothing has been done about this recall