NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ford Expedition. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ON 11-30-2016 WITH CLEAR WEATHER AT ABOUT 3 PM TRAVELING AT TRAFFIC SPEED OF 70 MPH ON I610 SOUTH LOOP EAST HARRIS COUNTY TX (CITY OF HOUSTON) IN THE 3RD LANE RIGHT FROM THE RIGHT SIDE SHOULDER OF 4 LANES, A "WRENCH" ICON COME ON THE DISPLAY AND SAID TO CONTACT THE DEALER. IMMEDIATELY AT THE SAME TIME THE EXPEDITION LOST ALL ACCELERATOR POWER. THE PEDAL WENT LIMP. A HAZARDOUS, PERILOUS DRIFT ACROSS THE ONCOMING 2 RIGHT LANES TO THE SHOULDER WAS TERRIFYING . BY THE GRACE OF GOD WE MADE IT TO THE SHOULDER WITHOUT BEING HIT AND/OR CAUSING A MULTI CAR WRECK AND PROBABLE FATALITIES. THE CAR MOTOR CONTINUED RUNNING, BUT THERE WAS NO ACCELERATION, NO POWER TO MOVE THE CAR. THE CAR WAS TOWED TO THE FORD DEALER WHERE THE THROTTLE BODY IDENTIFIED AS THE FAILURE AND WAS REPLACED. THE ORIGINAL PART THROTTLE BODY REPLACED WAS PART # BL3Z*9E9268A. THE NEW THROTTLE BODY IS PART # BL3Z*9E926*B. I HAVE HAD THIS FORD EXPEDITION FOR 11 MONTHS. I LEARNED MANY THROTTLE BODY PARTS ON FORD EXPLORERS HAVE BEEN REPLACED BY SEARCHING THE INTERNET FOR INFORMATION. THERE WAS NO LISTINGS OF 2016 EXPEDITIONS HAVING THIS LIFE THREATENING FAILURE. I DO HOPE AND PRAY THAT NO ONE IS HURT OR KILLED BEFORE THIS SITUATION IS CORRECTED. *TR
TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE THROTTLE BODY WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
THE VEHICLE BLOWER SPEED CONTROLLER DOESN'T MATCH SETTING ON THE CLEMENT CONTROL. THE BLOWER WILL BLOW AT FULL SPEED OR NOT AT ALL. THIS HAPPENS NOT MATTER THE DISPOSITION TO THE VEHICLE. I TOOK THIS IN WHILE UNDER WARRANTY, NOTHING WAS FOUND. SECOND TIME OUT OF WARRANTY, STATED IT WAS A SOFTWARE UPDATE THAT WAS NEEDED. THIRD TIME THEY FOUND THE ISSUE WITH THE SPEED CONTROL AND THE WIRE HARNESS HAD MELTED (POTENTIAL FIRE ISSUES). NOW THAT THE ISSUE WAS FOUND, PALM COAST FORD REFUSES TO FIX IT UNDER WARRANTY. ON SEARCHING MOST COMMON ISSUES WITH THE FORD EXPEDITION I HAVE FOUND THAT THE BLOWER SPEED CONTROL IS AN ISSUE FOR MANY PEOPLE. FROM PERSONAL FINDING, IT IS A FIRE HAZARD, WHICH MAKES IT A SAFETY HAZARD. I HAD MENTIONED IT TO THE DEALERSHIP SINCE I BOUGHT THE VEHICLE. WHEN IT GOT MORE COMMON OF AN ISSUE AND MORE ANNOYING, I TOOK IT IN WHILE STILL UNDER WARRANTY TO HAVE IT DOCUMENTED.
TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD EXPLOSION SUDDENLY OCCURRED INSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVER SIDE THIRD ROW WINDOW HAD EXPLODED AND SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE WINDOW WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,096.
WHILE IN MOTION THE TRUCK DIVES TO THE RIGHT. THIS IS NOT CONSTANT BUT THE VEH SEEMS TO HAVE ITS OWN MIND AS TO WHEN IT DIVES OFF THE HWY. THIS HAPPENS FROM THE LEFT, CENTER AND RIGHT LANES. SPEEDS DO NOT MATTER, LOW OR HIGH. 4 VISITS TO A FORD DEALER AND A COMPLAINT BUT THE MATTER IS NOT BEING SOLVED. THIS IS UNSAFE TO DRIVE
WINDSHIELD SEAL FLIES OUT AT 55MPH OR GREATER. CAR BRAND NEW. DEALERS (ASHEVILLE FORD NC) DO NOT KNOW PROPER REPAIR AND DISMISSIVE OF DANGER AND CUSTOMER. THE DEALER FALSELY MARKS PAPERS AS WARRANTEE REPAIR WHEN A CALL TO FOR SAYS THAT VIN NUMBERED CAR HAD NO REPORT OF WARRANTEE REPAIR. FRAUDULENT REPORTING. FURTHER REPAIRS DON'T WORK. ONE FORD DEALER, CORRECTLY, SAID WINDSHIELD AND SEAL MUST BE REPLACED AS A UNIT. DEALERS IGNOR.
LEASED CAR 11/2016. ON 1-6-16, COMPLETE LOSS OF BRAKE POWER, NO WARNING, NO WARNING LIGHTS. SUDDEN. AVOIDED COLLISION. DEALER FOUND VACUUM PUMP FAILURE, FIXED. THEN HAPPENED AGAIN 1 MONTH LATER 2-2-16, AGAIN ACCIDENT AVOIDED. BRAKE PEDAL WENT TO FLOOR W/O ANY PRESSURE. I AM TOLD BY CUST SERVICE THAT THEY FOUND SAME PROBLEM. THEY ARE TRYING MAKE US TAKE CAR BACK. WE ARE CONCERNED THAT BRAKING SYSTEM FLAWED AND CAR UNSAFE. WE REFUSE TO ACCEPT CAR BACK. BROILED IN DEBATE BETWEEN CUST SERVICE AND DEALER. DEALER TRYING MAKE US FINANCIALLY RESPONSIBLE FOR DEFECTIVE BREAKS, AND CLAIMING LEMON LAW REQUIRES 4 EVENTS.
MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A RESULT OF THE FORWARD AND REVERSE COLLISIONS. THE BRAKES WERE ABSOLUTELY USELESS AND COULD NOT BEGIN TO OVERPOWER THE INDIVIDUAL ENGINE FULL POWER SURGES. THE AIR BAGS NEVER DEPLOYED DESPITE THE FRONTAL IMPACT EXCEEDING 15 MPH. THE FULL THROTTLE ENGINE SURGE DURATIONS APPROXIMATED 6 SECONDS EACH; AND, THE TEMPORARY RETURNS TO IDLE LASTED 2-4 SECONDS. MY WIFE IS QUITE INJURED; BUT, COULD EASILY HAVE BEEN KILLED. I WAS PLANNING A HEAD-ON LARGE OAK TREE RAMMING TO STOP THE VEHICLE ONCE-AND-FOR-ALL. OTHER PEOPLE AND FORD NEED TO BE ADVISED OF THIS POTENTIAL DEATH TRAP SITUATION. PLEASE HELP.