2017 Ford Expedition Complaint Log

The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 22V648000(Visibility, Electrical System), 25V236000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, but the vehicle failed to respond as intended. The contact stated that upon releasing and depressing the brake pedal once again, the vehicle responded as intended. It was unknown whether a warning light was illuminated. The contact also stated that the auxiliary plug had failed to function as intended, and there was no electrical charge upon plugging in a phone charger or USB cord. Additionally, the contact stated that the rearview camera image was distorted while the vehicle was in reverse(R), which prevented the driver from safely operating the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 65,000.

VEHICLE SUDDENLY SLOWED FROM 35MPH TO 4MPH AND WRENCH LIGHT WENT ON. LIMPED 1 MILES TO NEAREST FORD DEALER WHOSE SVC DEPT WAS CLOSED ON SAT. WHILE WAITING FOR A RIDE HOME(60 MILES) I RESTARTED VEHICLE AND HOUR LATER AND DROVE FOR 2 MILES. ALL SEEMED FINE BUT AFTER READING MULTIPLE REPORTS OF PEOPLE THAT ATTEMPTED TO DRIVE IN THE SAME CIRCUMSTANCES,ONLY TO BE STRANDED,I DECIDED TO LEAVE IT AT THE DEALER. THEY GOT TO IT ON TUESDAY, AND TOLD ME NO ERROR CODES WERE AVAILABLE, THEREFORE THEY COULD NOT DO ANYTHING. THEY DROVE A 38 MILE TEST WITH NO ISSUES. SINCE THE THROTTLE BODY PROBLEM IS WELL DOCUMENTED ON 3.5L ENGINES I BELIEVE THIS IS A MATTER OF DEALER NOT BEING ABLE TO GET PAID FROM FORD RATHER THAN NOT BEING ABLE TO FIX THE PROBLEM. 60K EMISSION WARRANTY APPLIES VEHICLE MILEAGE 53K. REPORTED TO FORD CUSTOMER COMPLAINT DEPT(INDIA) AND I HAVE A CASE #. THERE HAS BEEN NO RECALL BUT THERE ARE A LOT OF CASES REPORTED ON LINE ON THIS ISSUE. I BELIEVE IT IS A DANGEROUS CONDITON THAT SHOULD BE TAKEN CARE OF BY FORD IMMEDIATELY. SERVICE MGR AT ANOTHER DEALERSHIP TOLD ME IT HAPPENED TO HIM IN THE LEFT LANE OF THE FREEWAY- ALSO "WE DO A LOT OF THEM, BUT FORD WON'T PAY FOR THE REPAIRS WITHOUT A TROUBLE CODE.I AM PICKING THE VEHICLE UP TODAY AND AM VERY CONCERNED ABOUT ITS RELIABILITY. I LIVE IN RENO NV AND DRIVE IN REMOTE AREAS FREQUENTLY,OFTEN WILL NO CELL SERVICE.

BOTH FRONT SEATS HAVE RECLINED BY THEMSELVES WHEN GETTING IN THE VEHICLE.

MY 2017 FORD EXPEDITION WITH 60,000 MILES, LOSES POWER RANDOMLY, WITHOUT ANY WARNING WHEN DRIVING. I HAVE TO PULL OVER IMMEDIATELY, SHUT IT OFF AND TURN IT BACK ON. FORD DEALERSHIP SERVICE DEPARTMENT SAID IT'S THE THROTTLE BODY AND GASKET.

09-10-19 MY 2017 FORD EXPEDITION HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING DOWN THE ROAD. THE DASHBOARD LIGHTS GO BLACK AND ALL POWER IS LOST, ENGINE, POWER STEERING ETC. I HAD THE VEHICLE TOWED TO THE DEALER ON 09-08-19. WHILE IT WAS BEING TOWED, THE ENGINE COMPARTMENT CAUGHT ON FIRE AND THE TOW TRUCK DRIVER HAD TO PUT OUT THE FIRE WITH AN EXTINGUISHER. FORTUNATELY, I DECIDED TO HAVE THE VEHICLE TOWED AS THIS ENTIRE EXPERIENCE IS A LIFE SAFETY MATTER.

VEHICLE STARTED RUNNING ROUGH GOING UP A HIGHWAY ON RAMP, CHECK ENGINE LIGHT CAME ON, PULLED OVER AND SHUT OFF ENGINE. RESTARTED ENGINE AND IT CONTINUED TO RUN ROUGH. A COUPLE DAYS LATER THE VEHICLE STALLED WHILE ACCELERATING INTO AN INTERSECTION AND AGAIN THE CHECK ENGINE LIGHT CAME ON. THE ELECTRONIC THROTTLE BODY ETB ASSEMBLY HAS BEEN REPLACED BY THE DEALER. I FEEL THIS IS A SAFETY ISSUE, AND IT SHOULD BE COVERED UNDER A RECALL!

AT TIMES WHEN MAKING A LEFT TURN THE LEFT FRONT WHEEL LOCKS UP IN THE TURNING POSITION FOR SEVERAL SECONDS AND TRYING TO STEER OUT OF THE LEFT TURN IS IMPOSSIBLE UNTIL THE WHEEL RELEASES ON IT'S OWN. VEHICLE IS IN MOTION AT THE TIME OF ALL INCIDENTS, ON CITY STREETS, IN PARKING LOTS, DRIVEWAYS. REASON UNKNOWN.

Backpack camera goes out, is distorted or unavailable. Vehicle has been to the local dealership twice for repair but still does not work.

THE BRAKES WENT OUT SUDDENLY. AFTER TAKING TO A MECHANIC WE WERE INFORMED THAT THE MASTER CYLINDER HAD A CATASTROPHIC FAILURE WHICH RESULTED IN LEAKING BRAKE FLUID CORRODING THE BRAKE BOOSTER. RESEARCH HAS LED ME TO BELIEVE THAT THIS IS A COMMON PROBLEM FOUND IN THESE VEHICLES. THANKFULLY MY WIFE WAS ONLY BACKING OUT OF THE DRIVEWAY WHEN IT HAPPENED SO SHE DID NOT HAVE AN ACCIDENT.

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER, WAITED FOR A WHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE OFF SAFELY. LATER DURING THE TRIP, THE VEHICLE STALLED AGAIN. THE MOST RECENT FAILURE OCCURRED ON JUNE 26, 2019 AND THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY FRANAGE FORD (550 AUTO CENTER DR, WATSONVILLE, CA 95076, (831) 722-4181) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DURING ACCELERATION TOWARDS 60MPH- 70MPH THE TRUCK WILL BEGIN TO VIBRATE A LITTLE, THEN THE WRENCH LIGHT COMES ON. AS YOU SETTLE ON A SPEED THE VIBRATION STOPS UNLESS YOU HAVE TO SLOW DOWN TO SPEED BACK UP. ONCE YOU PULL OVER AND TURN THE TRUCK OFF FOR A BIT AND TURN IT ON THE WRENCH DISAPPEARS.

WHILE DRIVING HIGHWAY SPEED ~65MPH ON A STRAIGHT HIGHWAY VEHICLE SHOWED WRENCH LIGHT AND LOSS ENGINE POWER. DRIVER HAD TO THE SIDE OF THE HIGHWAY WITHOUT SPEED CONTROL. IGNITION SWITCH WAS TURNED OFF AND BACK ON AND THE WRENCH LIGHT WAS GONE AND THE VEHICLE DROVE NORMALLY. THE WRENCH LIGHT TURNED ON AGAIN AT ~40MPH ON A CITY STREET GOING STRAIGHT A FEW DAYS LATER. THE DRIVER AGAIN HAD TO PULL TO THE SIDE AND RESET THE IGNITION TO REGAIN ACCELERATOR CONTROL. VEHICLE DIAGNOSTIC WAS RUN AND NO CODES WERE STORED.

Breaks failed due to Master Cylinder failure. Had repaired locally as car barely made repairs shop blocks away after adding break fluid. Was told since I did not use authorized Ford facility I could not be reimbursed for repairs. I see a recall was issued for my Model Year but no recall for my vehicle. It had same problem. If a forced refund is possible I’d be interested. This was in 2019 but still have $823 invoice.

STEERING WHEEL IS EXTREMELY LOOSE AND IS ALMOST DETACHABLE FROM STEERING COLUMN WHILE IN MOTION. THE STEERING WHEEL CAN FREELY MOVE UP, DOWN AND SIDE TO SIDE EVEN WHEN VEHICLE IS IN STATIONARY AND NOT TURNED OFF. CONCERNED ABOUT STEERING WHEEL FULLY DETACHING WHILE DRIVING WHICH COULD POTENTIALLY CAUSE COLLISION AND/OR DEATH.

VEHICLE SUDDENLY LOOSES ENGINE POWER WHILE DRIVING AND GOES INTO SAFE (OR LIMP) MODE. STEPPING ON THE ACCELERATOR DOES NOTHING, IT DOESN'T EVEN REV THE ENGINE, IT'S SIMILAR TO BEING IN NEUTRAL. IT HAS OCCURRED ON 3 SEPARATE OCCASIONS, MONTHS BETWEEN EVENTS - FIRST, WHILE ATTEMPTING TO ACCELERATE ONTO AN INTERSTATE HIGHWAY, WE SUDDENLY LOSE ENGINE POWER WHILE ATTEMPTING TO MERGE INTO THE RIGHT LANE OF TRAFFIC. WE FORCED TO SLIDE OVER ONTO THE RIGHT SHOULDER AND STOP. SECOND OCCURRENCE HAPPENED WHILE DRIVING DOWN A CITY STREET. WE SUDDENLY LOSE ENGINE POWER AND ARE FORCED TO TURN ONTO A NEIGHBORHOOD STREET AND COME TO A COMPLETE STOP. THIRD TIME, AGAIN DRIVING DOWN A CITY STREET, SUDDENLY LOSE ENGINE POWER BUT THERE WAS NO WHERE TO PULLOVER OR SIDE STREET TO TURN ONTO. WE FORCED TO STOP THE VEHICLE IN THE MIDDLE ROAD. LUCKILY NO ONE WAS DIRECTLY BEHIND US. IN ALL CASES, TURNING THE ENGINE OFF, WAITING A MINUTE, AND THEN RESTARTING THE VEHICLE "FIXED" OR CLEARED THE ISSUE AND WE WERE ABLE TO CONTINUE DRIVING. NO OBD-II CODES THROWN AFTER THE EVENT. FORD DEALER REPLACED THE ELECTRONIC THROTTLE BODY AND SO FAR WE HAVEN'T SEEN THE ISSUE.

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE ELECTRONIC TOUCH SCREEN MONITOR FAILED TO OPERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

MIDDLE ROW PASSENGER SEAT THAT CAN FOLD AND FLIP FORWARD IS LOOSE. BRACKET THAT ATTACHES TO FLOOR OF VEHICLE APPEARS TO BE LOOSE CAUSING SEAT TO ROCK SIGNIFICANTLY. DEALERSHIP CLAIMS NOTHING WRONG WITH THE MOUNTING SYSTEM.

AS I WAS DRIVING DOWN I-29 AT 5:00 SUNDAY MORNING WITH MY WIFE AND 4 CHILDREN A TRUCK PASSED ME. IT WAS 4 DEGREES OUTSIDE, BUT THE SALT THAT THE STATE HAD PUT ON THE ROAD WAS MELTING THE SNOW ALONG THE ROAD CAUSING THE ROAD TO BE WET WITH SALTY WATER. AS THE SEMI PASSED US, IT SPRAYED THE SALT MIXTURE ONTO OUR FRONT WINDSHIELD. I LOST VISION OF THE INTERSTATE, SO I HIT THE WIPER FLUID LEVER. NOTHING CAME OUT, SO I TRIED IT AGAIN. AGAIN NOTHING HAPPENED. I COULD HEAR THE MOTOR RUNNING BUT NOTHING WAS COMING OUT. WITHOUT BEING ABLE TO SEE, I HAD TO SLOW MY VEHICLE AND PULL OFF THE ROAD WITHOUT BEING SURE WHAT I WAS PULLING ON. I COULDN'T SEE ANYTHING OUT OF THE FRONT WINDOW. WE HAD 2 HOURS LEFT TO DRIVE AND THE ROAD DIDN'T LOOK TO BE ANY DRYER AHEAD OF US. WE HAD TO STOP AT SEVERAL GAS STATIONS ALONG THE ROUTE JUST TO WASH THE DIRT FROM OUR FRONT WINDOW, BUT IF WE WERE PASSED BY ANYTHING WE HAD TO MAKE SURE TO BE AWARE OF THE FACT THAT I COULD LOOSE COMPLETE VISION OF THE ROADWAY AHEAD OF US. OUR REAR WIPER FLUID WOULDN'T WORK EITHER. THE TEMP GOT TO 10 THAT DAY. MY WIPER FLUID NEVER DID WORK. ONLY AFTER IT SAT IN THE GARAGE FOR 2 HOURS WOULD IT EVEN WORK. SO I DECIDED TO GO DRIVE AND SEE HOW LONG IT WOULD WORK FOR, 20 MINUTES BEFORE IT STOPPED. IT WAS 10 DEGREES WHEN I TESTED IT. SO TODAY I CALLED MY DEALERSHIP, SIOUX CITY FORD. I WAS TOLD THAT I WOULD HAVE TO GO BUY DIFFERENT WASHER FLUID. I ASKED THEM IF THEY USED TO DIFFERENT WASHER FLUID IN THE SYSTEM AND THAT I WOULD HAVE TO DRAIN OUT THE OLD STUFF AND PUT NEW STUFF IN IT. I JUST HAD MY CAR IN FOR AN OIL CHANGE AND THEY USED THE CHEEP STUFF. THE LADY ON THE PHONE SAID THAT IS ALL THEY HAVE, AND THAT IF I REQUEST THEM TO USE ANYTHING DIFFERENT, WE WOULD HAVE TO BUY OUR OWN AND EITHER BRING IT IN, OR FILL IT OURSELVES. WE WERE GOING 75 WHEN I LOST COMPLETE VISION OF THE ROAD WITH NO WAY TO CLEAN MY WINDOW.

MY HUSBAND HAD A CAR ACCIDENT ON 2/22/2019 WITH A DODGE TAM. THE RAM HIT MY HUSBANDS EXPEDITION AND NON OF THE AIRBAGS DEPLOYED. THE ACCIDENT HAPPENED AT ABOUT 40 MPH WHILE MY HUSBAND WAS SITTING AT A TURN SITE. THE OTHER DRIVER WAS DRIVING TOWARDS MY HUSBAND AND HIT HIM WITH HIS TRUCK. MY HUSBAND ESTIMATES THE OTHER DRIVER WAS GOING ABOUT 40 MPH. THE OTHER DRIVER SMASHED INTO MY HUSBAND AS HE WAS IDLE WAITING TO TURN. MY KIDS ARE HURT AND MY HUSBAND IS HURT AS WELL. THE AIRBAGS DID NOT DEPLOY AT ALL!

TICKING NOISE IN CYCLINDER

REAR WIDOW DEFROSTER TERMINAL FELL OFF OF RIGHT SIDE OF REAR GLASS, CREST FORD OF FLATROCK MICHIGAN REPLACED REAR GLASS ON 12/26/2017 UNDER WARRANTY. ON 01/28/2019 THE REAR WINDOW DEFROSTER TERMINAL FELL OF THE RIGHT SIDE OF THAT REAR GLASS AFTER13 MONTHS OF USE, AT THAT TIME I WAS OVER MY 36,000 MILE WARRANTY AND CONTACTED CREST FORD LOOKING FOR SOME HELP WITH THIS ISSUE. CREST FORD CONTACTED ME ABOUT A WEEK LATER AND STATED FORD MOTOR WOULD NOT COVER THE REPAIR. ON 03/01/2019 I APPEALED THIS DIRECTLY TO THE FORD MOTOR CO. CUSTOMER SERVICE AND WAS TOLD THEY WOULD NOT REPLACE THE GLASS AGAIN. ON 03/05/2015 I HAD A LOCAL GLASS SHOP REPLACE THE REAR WINDOW AT A COST OF $262.00. I FEEL THAT THIS IS A SAFETY ISSUE AND WANT TO KNOW IF THIS IS COMMON WITH THIS VEHICLE AND IS THERE ANY COMPLAINTS ABOUT THIS WITH FORD VEHICLES. ALSO I WOULD LIKE FORD MOTOR COMPANY TO REIMBURSE ME THE $262.00 DOLLARS I SPENT ON THE NEW REAR GLASS. WAS DRIVING VEHICLE BOTH TIMES WHEN THE TERMINAL FELL OFF THE GLASS, FIRST TIME THE DEFROSTER HAD JUST TURNED OFF AND THE SECOND TIME IT WAS ON.

Backup camera displays video while drive forward. Almost like having a tv in front seat. Dealer can not recreate. Happened intermittently. Also goes blank and fuzzy intermittently which there is recall for on 2019 and 2020 models.

The contact owns a 2017 Ford Expedition. The contact stated that the instrument panel was either partially illuminated, or the extremely low-lit. The contact stated that occasionally the instrument panel was blank. Additionally, back over prevention camera was occasionally blinking or was inoperable, failing to provide an image as needed. The contact had to pull over and restart the vehicle for the vehicle to return to normal operation. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the local dealers, who were unable to determine the cause of the failure. The dealer stated that the failure might have been caused by the rain. The vehicle was taken to another local dealer, Peltier Ford (200 TX-63 Spur, Longview, TX 75601); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.

BELOW PLEASE FIND MY ACCOUNT OF A VERY FRIGHTENING EVENT THAT TOOK PLACE WHEN MY 2017 FORD EXPEDITION MALFUNCTIONED. IN LATE AUGUST, 2018 WE WERE ON VACATION IN SEATTLE, WA., VISITING MY SON AND HIS FAMILY. FIVE OF US WERE IN MY EXPEDITION AND MY SON WAS DRIVING. WE PULLED UP TO PARK BY HIS HOUSE ON A STEEP ROAD. HE PUT THE VEHICLE INTO PARK, APPLIED THE PARKING BRAKE, REMOVED THE KEYS, AND PROCEEDED TO GET OUT. THERE WERE THREE ADULTS AND TWO CHILDREN (AGES 7 AND 4). ALL THREE ADULTS GOT OUT AND WERE HELPING THE CHILDREN OUT WHEN THE CAR ROLLED FORWARD ON ITS OWN. I WAS OUT OF THE VEHICLE ON THE PASSENGER SIDE. I TRIED TO HOLD THE DOOR HANDLE TO STOP THE VEHICLE FROM ROLLING BUT IT TOOK OFF. MY SON WHO WAS OUTSIDE OF THE VEHICLE ALSO REALIZED WHAT WAS HAPPENING, JUMPED BACK IN, AND APPLIED THE BRAKES TO STOP THE CAR. IT ROLLED ABOUT 12 FEET DOWNHILL BEFORE HE COULD STOP IT. THE TWO CHILDREN WERE STILL IN IT. THE STREET WAS ON A VERY STEEP INCLINE THAT I WOULD GUESS TO BE ABOUT 25 DEGREES. IF MY SON HAD NOT STOPPED THE CAR IT COULD HAVE ROLLED ABOUT 100 YARDS THROUGH TWO INTERSECTIONS AND INTO A HOUSE WITH THE TWO CHILDREN IN IT. I DON'T EVEN WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED TO THEM. WE TOOK THE EXPEDITION TO A FORD DEALERSHIP IN SEATTLE (FORD OF KIRKLAND) TO GET IT CHECKED OUT. THEY STATED THAT THEY COULD NOT FIND ANYTHING WRONG. AFTER RETURNING HOME FROM VACATION, WE TOOK IT TO THE LOCAL DEALERSHIP (BOLTON FORD, LAKE CHARLES, LA. WHERE IT WAS PURCHASED NEW) AND THEY SAID THAT THEY COULD FIND NOTHING WRONG. WHAT DO I DO NOW? CAN FORD EXPLAIN WHAT HAPPENED AND REASSURE ME THAT IT WILL NOT HAPPEN AGAIN?

LAST WEEK, MY 2017 FORD EXPEDITION EXPERIENCED A SITUATION WHERE WHILE DRIVING THE VEHICLE SUDDENLY STOPPED RUNNING. I WAS FORCED TO COAST OVER TO THE SIDE OF THE ROAD WHEN THIS HAPPENED, AS THE ENGINE WAS RUNNING BUT MY ACCELERATOR PEDAL WAS NOT OPERATING AND THE VEHICLE WOULD NOT MOVE. FORTUNATELY, AFTER SHUTTING THE VEHICLE OFF, I WAS ABLE TO RESTART IT AND CONTINUE DRIVING. IN THE SPACE OF 24 HOURS THIS HAPPENED SIX (6) TIMES. AFTER THE SIXTH OCCURRENCE, I DROVE TO THE FORD DEALERSHIP AND THEY DIAGNOSED THE ISSUE AS A THROTTLE BODY AND MOTOR.

I WAS TURNING LEFT IN AN INTERSECTION GOING ABOUT 5-10 MPH, A CAR RAN A LIGHT AND HIT THE PASSENGER SIDE AT A SPEED OF APPROXIMATELY 50 MPH. THE BACK DOOR, FRONT DOOR, AND FRONT PANEL WERE AFFECTED. THE FRONT WHEEL FELL OFF. MY VEHICLE WAS MOVED SIDEWAYS ABOUT 10+ FEET. NO AIRBAGS DEPLOYED. I WOULD EXPECT THE PASSENGER SIDE AIRBAGS TO HAVE BEEN DEPLOYED EVEN THOUGH NO ONE WAS IN THAT SEAT. PLEASE PROVIDE INFORMATION. THANK YOU.

VEHICLE IN MOTION ON HIGHWAY WHEN VEHICLE COLLIDED WITH VEHICLE IN FROM AIRBAG DID NOT DEPLOY AND SEATBELT DID NOT RETRACT

VEHICLE WILL COUNTER STEER CAUSING LANE CHANGES, INCREASED STEERING EFFORT, RANDOM CHANGES IN DIRECTION OF TRAVEL. DRIFTS TO BOTH LEFT AND RIGHT WITH NO WARNING OR NOTICE. THIS APPEARS MORE NOTICEABLE AT LOWER TO MID SPEEDS 25-60. ITS AS IF IT'S COMPENSATING FOR A DRIFT OR IRREGULAR ROAD SURFACE BUT IT OCCURS ON FLAT LEVEL SURFACES. THIS IS AN ONGOING PROBLEM THAT THE DEALERSHIP CANNOT SEEM TO REMEDY AFTER THREE VISITS.

2017 FORD EXPEDITION. CAR WAS RUNNING NORMAL, CRUISING AT 45MPH ON CITY STREET, THEN UNEXPECTED LOSS OF THROTTLE, CAUSING IMMEDIATE DECELERATION. ACCELERATOR NO LONGER RESPONDING TO INPUT. WRENCH LIGHT CAME ON; HAD TO COAST TO A STOP WITH TRAFFIC COMING FAST BEHIND ME. SHUT OFF CAR AND RESTARTED IT, AND WAS ABLE TO DRIVE IT TO THE DEALERSHIP. DEALER REPLACED FAULTY ELECTRONIC THROTTLE BODY.

THE PASSENGER SIDE SEATING POSITION DOESN'T HAVE A SEATING BELT WARNING SYSTEM. A CONCERN FOR MY 85 YEAR OLD IN-LAWS WHO ARE CURRENTLY LEASING THE VEHICLE AND ASSUMED THIS FEATURE EXISTED ON THE VEHICLE. ACCORDING TO TITLE 49 CFR 571.208 SECTION 4.1.1.2 (B) VEHICLES SHOULD HAVE FRONT SEAT WARNING SYSTEMS. FORD HAS BEEN CONTACTED BUT DON'T SEEM CONCERNED AND SAID THE VEHICLE JUST DOESN'T COME WITH IT.

TL* THE CONTACT OWNED A 2017 FORD EXPEDITION. WHILE THE CONTACT'S SPOUSE WAS DRIVING 40 MPH, THE FRONT DRIVER'S SIDE RIM EXPLODED WITHOUT WARNING. THE EXPLOSION CAUSED FRAGMENTS TO PERFORATE THE AIR BAG SENSORS. THE DRIVER AND PASSENGER IN THE VEHICLE WERE STRUCK BY FLYING DEBRIS, WHICH CAME UP FROM UNDER THE HOOD OF THE VEHICLE. THE DRIVER WAS RENDERED UNCONSCIOUS FROM THE IMPACT. THE VEHICLE THEN VEERED OFF THE ROADWAY AND CRASHED INTO A UTILITY POLE. THE DRIVER AND FOUR OTHER PASSENGERS IN THE VEHICLE SUSTAINED CONCUSSIONS THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

AFTER DRIVING IN MODERATE RAIN FOR 15 MILES AND THEN BRAKING IN MODERATE RAIN, A LOUD GRINDING NOISE WAS HEARD, BRAKE PEDAL BECAME HARD AND NO BRAKING ACTION WAS AVAILABLE. I WAS ABLE TO SAFELY GET THE VEHICLE TO THE SHOULDER AND COME TO A TOP USING UPHILL GRADE OF THE ROAD WAY. THE VEHICLE WAS TAKEN TO THE WOODHOUSE FORD DEALERSHIP IN BLAIR, NE. BRAKE MESSAGE LIGHT WAS ON. THE SERVICE TECHNICIAN WROTE THE FOLLOWING: "USIND IDS FOUND CODE C109D-20 AS THE ONLY CODE STORED. PERFORMED VACUUM SYSTEM CHECKS. CHECKED FOR LEAKS THROUGH LINES, PASSED. TESTED VACUUM SUPPLY FROM INTAKE AT IDLE, ABOUT 19". TESTED VACUUM FROM VACUUM PUMP, FOUND VACUUM PUMP TO INTERMIT FAIL TO PRODUCE VACUUM. HOISTED VEHICLE, REMOVED AND REPLACED VACUUM PUMP. REASSEMBLED VACUUM LINES AND ROA TESTED VEHICLE TO VERIFY REPAIR. POST ROAD TEST VEHICLE BRAKE SYSTEM FUNCTIONS PROPERLY AT THIS TIME WITH NORMAL PEDAL FEEL."

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE DRIVER'S DOOR FREQUENTLY OPENED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THURBY'S RIVERSIDE FORD (4497 NATIONAL PIKE, MARKLEYSBURG, PA 15459, (800) 531-3303) WHERE IT WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES), WHICH APPLIED TO THE 2015 FORD F-150. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000.

TWO WEEKS AFTER PURCHASING MY CAR I ATTEMPTED TO START IT ONE MORNING. I GOT IN THE CAR AND PROCEEDED TO PUT MY FOOT ON THE BREAK PEDAL AND PUSH TO START. WHEN DOING THAT THE ENGINE DID NOT START AND THE LIGHTS WERE FLICKERING. I GOT OUT OF THE CAR TOOK THE KEY WITH ME AND THE LIGHTS STILL FLICKERED ON AND OFF. I HAD TO GET IT JUMPED TO TAKE IT TO SUN STARE FORD. WHO STATED NOTHING WAS WRONG WITH THE CAR. I ALSO HAVE ISSUES WITH THE PARKING AIDE. I WILL JUST BE DRIVING (STEETS OR HIGHWAYS) AND ALL OF A SUDDEN THE PARKING AIDE WILL GO OFF. I AM NO WHERE NEAR ANY CARS. IT DOES IT SPERATICALLY. IT SCARES ME AND NOW I AM NOT SURE IF WHEN THE SENSORS ON THE SIDE VIEW MIRRORS ARE ON IF THEY ARE CORRECT WHEN ATTEMPTING TO SWITCH LANES. I CAN'T TRUST THAT WHEN I AM BACKING UP OR PARKING WHAT THE SENSORS ARE BEEPING AT. THIS HAPPENS ALMOST EVERY TIME I DRIVE THE VEHICLE. AGAIN I TOOK THE CARE TO SUN STARE FORD AND AGAIN NO RESOLUTION AND NO EXPLANATION. JUST LAUGHED AND SAID I DON'T KNOW.

BATTERY BLEED STARTED ON NOVEMBER 8TH AND HAS HAPPENED EVERY 7 OR 8 DAYS SINCE. THIS WILL BE THE 6TH BATTERY THAT HAS BEEN INSTALLED WITHOUT ISOLATING THE PROBLEM. THIS IS A 1 YEAR OLD VEHICLE. IT RAN PERFECTLY FOR 1 YEAR AND 1 MONTH. HAD THE OIL CHANGED AT THE DEALERSHIP ON NOVEMBER 1ST AND THE PROBLEM STARTED ON NOVEMBER 8TH. JONES MOTOR COMPANY OF SAVANNAH, TN. HAS YET TO FIND THE PROBLEM. RESEARCHING THE INTERNET, I FIND THAT LOTS OF FORDS HAVE THE SAME PROBLEM.

ON TWO SEPARATE OCCASIONS (10/22/17 AND 10/27/17) VEHICLE LOST POWER WHILE DRIVING ON FREEWAY, AND "CHECK SERVICE MANUAL" WARNING APPEARED ON DASH. VEHICLE HAD TO BE STOPPED ON FREEWAY AND THEN RESTARTED IN ORDER TO PROCEED. SERVICED BY DEALER; ELECTONIC THROTTLE BODY DETERMINED TO BE DEFECTIVE, AND REPLACED.

THE LOW BEAM HEADLIGHTS ONLY REACH OUT ABOUT TWO VEHICLE LENGTHS. I'VE HAD IT BACK TO FORD ON FOUR DIFFERENT OCCASIONS BUT THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I'VE REPLACED THE BULBS WITH ONES THAT ARE SUPPOSED TO REACH OUT AN ADDITIONAL 120 FEET BUT THEY ARE JUST AS BAD.

VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE'S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES. IT JUST WENT INTO SERVICE ON JULY 5TH.

EXHAUST FUMES IN THE CABIN UPON EXCELERATION.

TRUCK HAS SMELLED LIKE EXHAUST DURING HARD ACCELERATION NUMEROUS TIMES. I HAVE HAD TO LOWER MY WINDOWS TO ALLOW IT TO ESCAPE.

MERGING ONTO A FREEWAY, NO OTHER VEHICLES AHEAD, BEHIND OR BESIDE, THE DRIVER SIDE REAR WINDOW SPONTANEOUSLY SHATTERED. WAS GOING 60-65MPH AT THE TIME. NO OUTSIDE FACTORS AROUND TO CAUSE THE GLASS BREAK. NO FOREIGN OBJECT FOUND IN VEHICLE. FORD REFUSING TO INVESTIGATE ROOT CAUSE. FORD'S STANCE IS AN EXTERNAL FACTOR CAUSED THE BREAK UNLESS MORE PEOPLE COME FORWARD WITH SAME COMPLAINT. WOULD NOT INSPECT TILTING HINGE MECHANISM FOR THE BROKEN WINDOW, INSPECT OTHER INTACT WINDOWS OR DO ANY OTHER INSPECTION THAT I REQUESTED. WAS TOLD THAT THE ONLY THING THEY DID WAS TAKE PHOTOS AND DETERMINED THAT BECAUSE GLASS WAS IN THE VEHICLE THAT IT WAS NOT THEIR PROBLEM. BOTH DEALERSHIP AND FORD'S CUSTOMER CARE HOTLINE WILL ENTERTAIN THE IDEA OF INSPECTING THE VEHICLE OR RESEARCHING THE BATCH OF THE GLASS MANUFACTURER FOR ROOT CAUSE. I HAD ONLY OWNED THE VEHICLE FOR 6 DAYS AT THE TIME. VEHICLE HAD 738 MILES WHEN PURCHASED. APPROXIMATELY 1000 TOTAL MILES ON THE VEHICLE AT THE TIME OF THE WINDOW BREAK. PHOTOS WERE TAKEN ONCE VEHICLE COULD BE STOPPED IN A SAFE SPOT. DROVE APPROX 27 MILES ON THE HIGHWAY AFTER THE BREAK BEFORE STOPPING. PHOTO 3826 SHOWS GLASS BEFORE HAVING TO MAKE A SHARP LEFT U-TURN THAT ALLOWED MUCH OF THE GLASS SITTING ON THE SIDE LEDGE TO FALL INSIDE THE CARGO AREA OF THE VEHICLE. OTHER PICTURES TAKEN AFTER TAKING THE U-TURN.

TL* THE CONTACT LEASED A 2017 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, LACERATIONS TO THE LEFT SHIN, AND BAD BRUISES TO THE RIGHT SIDE OF THE NECK AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 25,600.

VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR

POWERED RUNNING BOARD CLOSED ON MY 5 YEAR OLD'S FOOT AS HE WAS ENTERING FROM THE PASSENGER SIDE REAR DOOR WITH BOTH DOORS OPEN ON PASSENGER SIDE. I HAD TO STAND ON THE PARTIALLY CLOSED BOARD AND APPLY PRESSURE TO EXTRACT MY SON'S FOOT. VEHICLE WAS PARKED IN A PARKING LOT WITH ENGINE IDLING.