NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Expedition. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE BRAKE SYSTEM WENT OUT WHILE DRIVING MY 2017 FORD EXPEDITION ON THE FREEWAY. THE WARNING LIGHT CAME ON INDICATING LOW BRAKE FLUID. WAS ABLE TO SLOWLY MAKE IT TO THE NEAREST SERVICE STATION, AS BRAKES COMPLETELY FAILED, PEDAL TO THE FLOOR. AFTER SOME RESEARCH THERE IS A RECALL ON THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER SYSTEM ON THE F150 ECOBOOST. NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31. THE MY EXPEDITION HAS THEY SAME ISSUE . THE F150 AND EXPEDITION ARE THE SAME UNDER THE HOOD. THE VEHICLE IS SAFETY HAZARD DUE TO THIS ISSUE.
brake master cylinder fluid leaked into the brake booster causing complete brake failure.
The rear shocks/struts have each failed twice so far. I have had both replaced once, and the rear passenger side replaced through Ford. I am being told by El Cajon Ford the rear driver's side needs to be replaced again (and the passenger side also because they are supposed to be changed at the same time. I have the Platinum warranty for Ford, which covers the MacPherson Strut (which is what my vehicle has on the rear, it does not have individual shocks). I have had the vehicle less than 4 years, and am looking at putting the 5th set of shocks on the vehicle. For clarification, the MacPherson strut has a shock as part of its assembly. It is not a separate unit, it is a component of the MacPherson strut.
The electronic throttle body gets stuck closed. The engine stalls or goes into limp mode. At highway speed I then have to try and navigate a dead car to the shoulder or am stuck in the middle lane with cars going past at 70+ mph. This is a known defect in fords engine and other years/models are recalled. 2017 Ford Expedition needs to be added immediately. This is dangerous.
Breakfast fluid leaking, brake fluid light on. Found brake master cylinder leaking inside of brake booster.
Brakes failed while driving. Mechanics found all brake fluid leaked internally from master cylinder into the brake booster. I have another Ford vehicle that was recalled for this exact problem in 2017.
Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.
When I recently got tires rotated my vendor (not the car manufacturer) informed me there are known problems with lug nuts on Ford Expeditions; that apparently something about two-layer metal causing swelling and difficulty for tire repair shops to effectively remove them which causes (to a degree) stripping of them. Tire shop employee informed me and also showed me the result after they rotated and you can tell there is an issue.
Wife started car. Pushed on the brake to put it in gear. Brake pedal went to floor. Checked master cylinder. Cylinder was completely empty. Brake fluid leaked past seals in master cylinder into the brake booster, then got sucked into engine and burned. No warning lights came on at all.. Luckily wife was at the pool down the road from our house when it happened. She drove 5 mph back to the house. A four year car should not have a faulty brake master cylinder. Master cylinders should last for at least 10 years. Ford has a major problem brewing.
Rear-view cameras It is available for inspection. It has been reproduced by Gullo Ford dealership in Conroe, TX. They finally replaced it in 2020 but it continues to black out monthly for periods of time. As far as I know only the dealer has looked at it. No warning it just goes black or distorted. Invoices, letter to Ford, etc. available but I don't know how to upload. Continuing problems we have had with the [XXX] back-up camera and why its not covered now by warranty. Over the 42 months from basically inception we have had the truck up there at least 6 times to have it looked at and repaired, it still goes off for weeks at a time even though they said they replaced it the last time. Well it still doesn't work. The rear-view cameras have been out of service probably 25% of the time we have owned it (42 months). To me, this is a major safety issue. We are grandparents with alot of kids in neighborhood. You can't see out the back of an Expedition clearly without the camera. We also see Ford has recalled your 2020 similar models for the same problem. The rear-cameras are not working now. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
During a recent routine mileage based tire rotation and balance at an independent service center , the technician had difficulty placing the socket onto the lug nuts to remove them. He had to tap the socket wrench with a hammer to get the socket onto the nut. Tech illustrated where the lug nuts had swollen and he had seen this on other Ford vehicles. This factory lug nut is a 2-part assembly and swells over time to the point where a standard and factory supplied socket on the vehicle would not work properly if there was a situation where the tire needed to be changed .ie.. a flat on the side of the highway. This vehicle is less than 5 yrs. old... I purchased a complete new set of 24 lug nuts before leaving. A true safety issue of one being able to use the vehicle equipment to safely remove and replace a tire without concern over whether the socket will fit the lug nuts AND removing the lug nuts from the socket. I have opened a case with Ford.
TOTAL BRAKE FAILURE WHILE BACKING UP , ALMOST HIT ANOTHER VEHICLE, SHIFTED TO FORWARD TO AVOID ACCIDENT , LOSS OF BRAKE FLUID IN MASTER CYLINDER TO BRAKE BOOSTER. EXACT SYMPTOMS AS RECALL 20S31 WITH 2014 TO 2017 F150. THE EXPEDITION IS ON AF150 CHASSIS . ACCORDING TO DEALER NOT UNDER RECALL BUT PROBABLY SHOULD BE. OUT OF WARRANTY. REPAIRED ON MY DIME. REPLACED MASTER CYLINDER AND CLEANED BOOSTER. VEHICLE WAS IN MOTION AT TIME OF INCIDENT. JUST GLAD I WASN'T ON THE BOAT RAMP OR HIGHWAY
TL* THE CONTACT OWNS A 2017 FORD EXPEDITION EQUIPPED WITH COOPER TIRES, TIRE LINE: EVOLUTION H/T, TIRE SIZE: 275/65/R18, DOT NUMBER(S): UTYJ1J94120, UTYJ1J93720, UTYJ1J93320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES). DISCOUNT TIRE (7920 W BELL RD, GLENDALE, AZ 85308) WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT'S WIFE WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING THE SUV AND ALL OF A SUDDEN THE ENGINE SEEMED TO SHAKE, THE RPM'S WENT UP AND THE CAR WOULD NOT ACCELERATE. THIS WAS ON A BUSY ROAD AND THANK GOD I WAS ABLE TO PULL OVER SAFETY. THE SUV WAS NOT ABLE TO MOVE AND WAS TOWED TO THE FORD DEALER. I WAS TOLD THE THROTTLE BODY PHYSICALLY LOOKED GOOD BUT THE ELECTRONIC IN IT WAS DYSFUNCTIONAL AND IT WOULD NEED TO BE REPLACED. THE COST WAS 755.93. THIS IS 2017 FORD EXPEDITION. CRAZY AND UNSAFE, WHAT INTERESTING WAS THE SERVICE TECH ASKED IF I CLEARED THE CODE P2112 FROM THE OBC. I SAID NO I DON'T KNOW HOW TO DO THIS. HE TOLD ME THEN THE CAR CLEARED THE CODE SO MAYBE THAT WHY IT CAN HAPPEN OVER AND OVER AGAIN. THE WAS A HISTORY OF P2112 BUT NO ACTIVE CODE. INTERESTING - SAFETY PROBLEM
TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. THE FRONT PASSENGER SUFFERED INJURIES TO THE SHOULDER, NECK, ELBOW, RIGHT ARM, AND BACK. THE POLICE DEPARTMENT WAS PRESENT AND THE FIRE DEPARTMENT WAS ALSO PRESENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,057. *DT*JB
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN WHEN I PRESSED THE GAS IT WAS NOT WORKING AND SO I USED THE BRAKE TO PULL OVER. THE WRENCH LIGHT CAME ON. WHEN PARKED CAR STARTED SHAKING/GRAMBLING SOUND. EVERYTHING ELSE WORKING BUT THE GAS PEDAL DID NOT GO WHEN PRESSED. TURNED CAR BACK ON AND WRENCH LIGHT APPEAR AND CAR DRIVES.
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked and running, the engine made an abnormal sound. The contact related the failure to Ford's customer satisfaction program 21N03 (Powertrain Control Module). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
The rocker panels have rusted completely out. I've found information online where people have brought it to ford dealerships attention to be told ford knows water leaks into the rocker panels and sits and rots out. My kids have all caught their ankles and cut them horribly. Our back up camera only works once in a great while.
I WAS DRIVING TO A SCHEDULED APPOINTMENT WITH OUR LOCAL FORD DEALERSHIP FOR ANOTHER ISSUE WHICH NEEDED CORRECTING WHEN ALL OF A SUDDEN THE VEHICLE WOULD NOT ACCELERATE. THE CARS ENGINE WAS STILL RUNNING BUT NO ACCELERATION. I MANAGED TO GET OFF THE ROAD, WITHOUT BEING HIT, AND CONTINUED TO THE DEALERSHIP. I LET THEM KNOW WHAT HAD HAPPENED BUT THEY BLAMED THE INCIDENT ON A BAD BATTERY AND I THOUGHT THE ISSUE WAS FIXED. THIS IS WHERE THE ISSUE BECOMES CATASTROPHIC IN MY OPINION. ON NOVEMBER 1, 2020 MY WIFE AND TWO FRIENDS WERE IN THE VEHICLE AND HEADING OUT OF TOWN. WE LIVE IN A MOUNTAINOUS PART OF ARIZONA. FORTUNATELY WE WERE ON A FAIRLY LEVEL STRETCH AND IN THE RIGHT LANE. THE VEHICLE'S ACCELERATOR AGAIN FAILED TO FUNCTION. WE PULLED OFF THE ROAD TO THE SHOULDER. TURNED OFF THE ENGINE, RESTARTED THE CAR AND TURNED AROUND AND WENT BACK HOME, ABOUT A 120 MILE DETOUR. WE CALLED THE DEALERSHIP TO HAVE THEM DO A DIAGNOSTIC. THEY DETERMINED IT TO BE A FAILED THROTTLE BODY SENSOR. THIS INCIDENT COULD HAVE TURNED OUT MUCH WORSE. HAD WE BEEN PASSING A TRUCK, CAUGHT IN THE LEFT LANE AND ON A STEEP GRADE WITH NO ACCELERATION, WHO KNOWS THE OUTCOME. I CONTACTED FORD FOR THEM TO REIMBURSE ME FOR THE COST OF THE THROTTLE BODY REPAIR/REPLACEMENT. THEY DID COVER THAT COST, BUT I ALSO ASKED THEM TO GIVE ME AN ASSURANCE THE REPLACEMENT PART WOULD NOT DO THE SAME FAILURE AFTER SO MANY MILES. BY THE WAY OUR VEHICLE ONLY HAD 55K MILES WHEN THIS HAPPENED. I HAVE SINCE LEARNED FROM THE DEALERSHIP THAT THIS FAILURE (BAD SENSOR) OCCURS WITH FREQUENCY IN SIMILAR VEHICLES. IF THE FAILURE OCCURRED IN THE SCENARIO I MENTIONED ABOVE, WHO WOULD KNOW IT WAS THE THROTTLE BODY SENSOR THAT FAILED, RATHER THAN A DRIVER ERROR. IT IS A FAILURE THAT COULD BE CATASTROPHIC, AND PROBABLY HAS BEEN WITHOUT CONSEQUENCES. I ASKED FORD WHY THIS WASN'T A RECALL ACTION, NO RESPONSE. WHERE IS THE NHTSA?
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO LIGHT UP THE ROAD, YOU HAVE TO USE THE BRIGHTS WHICH IS UNKIND FOR ONCOMING TRAFFIC.
ELECTRICAL FIRE UNDER THE GLOVE BOX. CAR WAS DESTROYED
WHILE DRIVING THE 2017 EXPEDITION EL ON A LOCAL STREET, THE ENGINE SUFFERED AN EXTREME REDUCTION IN POWER AND LIMITED SPEED TO ONLY 5 MPH. AFTER TAKING THE VEHICLE INTO THE DEALER, IT WAS DETERMINED THE IT WAS A FAILURE OF THE THROTTLE BODY.
WHILE DRIVING THE TRANSMISSION COOLER LINE FAILED AND BROKE IN HALF CAUSING ALL THE FLUID TO PUMP OUT OF TRANSMISSION IMMEDIATELY AND CAUSED THE VEHICLE TO STOP MOVING ON A VERY BUSY FAST MOVING ROAD. VEHICLE HAS ONLY 34000 MILES ON IT AND HAS BEEN SERVICED ONLY BY FORD. FORD TELLS US THE TRANSMISSION NOW NEEDS TO BE REPLACED AT OUR COST AND IS NOT COVED UNDER THEIR POWERTRAIN WARRANTY. AFTER INSPECTING THE TRANSMISSION LINE THE ENTIRE DEALERSHIP AGREES THAT IT WAS A DEFECTIVE PART.
STARTED VEHICLE 2017 FORD EXPEDITION EL LIMITED IN MORNING 9/19/20 IDLE VERY HEAVY ENGINE SHOOK VIOLENTLY NO THROTTLE AT ALL PLACED GAS PEDAL TO FLOOR NOTHING. RAN DIAGNOSTICS CAME BACK AS P2112 THROTTLE ACTUATOR CONTROL STUCK CLOSED. UNPLUGGED WIRING ERASED CODE. AND WORKED FINE. I DROVE IT 4 MILES THROTTLE STUCK CLOSED WHILE DRIVING THROUGH BUSY INTERSECTION. PULLED OFF TO SIDE. UNPLUGGED SENSOR AGAIN AND CAR LIMPED BACK HOME TOP SPEED 40MPH. NO WARNING SIGNS PREVIOUS TO THIS AND MY WARRANTY JUST EXPIRED 2,000 MILES AGO. VEHICLE HAS 102,000 MILES ON IT. THIS IS A MANUFACTURER'S DEFECT AND COULD HAVE ENDED VERY BADLY. VEHICLE DASH NOW HAS CHECK ENGINE LIGHT WITH A WRENCH ALSO.
WITHOUT WARNING ENGINE QUICKLY SLOWS TO IDLE, RUNS ROUGH, AND / OR DIES. WRENCH IS DISPLAYED ON DASH & NOTE TO SEE MANUAL / DEALER. CODE = P2112 = THROTTLE BODY STUCK. TURNING OFF ENGINE AND THEN BACK ON AGAIN - IT WORKS AGAIN. HAPPENED 4 TIMES IN PAST WEEK IN VARIOUS PLACES WHILE DRIVING SO STOPPED DRIVING CAR UNTIL FIXED. VERY SCARY!
TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HE AND HIS WIFE WERE DRIVING, THE VEHICLE STALLED. THE WRENCH ICON ILLUMINATED JUST BEFORE THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESTARTED AFTER THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT PROVIDED.
WHEN DRIVING AT DIFFERENT SPEEDS THE THROTTLE BODY RANDOMLY AND IMMEDIATELY CLOSES TO IDLE WITHOUT WARNING. THIS HAPPENED 4 TIMES BEFORE IT WAS REPLACED. IT HAS BEEN FINE SINCE.
THE BRAKE SYSTEM WENT OUT WHILE DRIVING MY 2017 FORD EXPEDITION. THE WARNING LIGHT CAME ON INDICATING LOW BRAKE FLUID. I CALLED FORD ABOUT THE ISSUE TO WHICH THEY TOLD THE ISSUE WAS NOT COVERED UNDER THE WARRANTY. AFTER SOME RESEARCH THERE IS A RECALL ON THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER SYSTEM ON THE F150 ECOBOOST. NHTSA CAMPAIGN NUMBER: 20V-332. FORD'S REFERENCE NUMBER FOR THIS RECALL IS 20S31. THE MY EXPEDITION HAS THEY SAME ISSUE . THE F150 AND EXPEDITION ARE THE SAME UNDER THE HOOD. THE VEHICLE IS SAFETY HAZARD DUE TO THIS ISSUE.
STARTED CAR, APPLY BRAKE TO SHIFT INTO GEAR. ALL OF THE SUDDEN, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR AND THE LOW BRAKE FLUID LIGHT CAME ON AND THE CAR STARTED TO ROLL SO I APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. AND PUT BACK INTO PARK.
TRUCK STARTED TURNING OFF WHILE DRIVING NOT MARKING ANYTHING IN DASHBOARD FOR 3 DAYS. THEN DAYS AFTER IT TURNED OFF AGAIN BUT THE ENGINE LIGHT TURNED ON. NOW IT'S SITTING IN MY GARAGE BECAUSE I TOOK SOME PARTS APART TO SEE THE PROBLEM. MY DASHBOARD NOW MARKS 'CHECK ENGINE ' 'P2112'.
TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FOR MAINTENANCE HOWEVER, IT WAS DIFFICULT TO REMOVE THE LUG NUTS. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN. THE LUG NUTS WERE REMOVED AND REPLACED WITH A NEW IMPROVED SET OF LUG NUTS. GREEN FORD (3800 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 292-8310) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE LUG NUTS WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
WHILE DRIVING WITHOUT WARNING A STEERING ASSIST FAULT POPPED UP AND I WAS UN ABLE TO STEER MY EXPEDITION AT 70 MILES AN HOUR NOW I AM STUCK AND HAVE GET IT TOWED AFTER IT ALMOST CAUSED ME TO WRECK I'VE LOOKED IT UP AND IT'S A VERY COMMON PROBLEM SO WAS SHOCK TO FIND THAT IT IS NOT A RECALL IT'S GOING TO KILL SOMEONE
WHILE GETTING ON INTERSTATE MY 2017 EXPEDITION EL 4X4 WAS SHIFTING AND COMING UP TO HIGHWAY SPEED , WHEN IT SEEMED TO RUN ROUGH AND FELT LIKE IT MISSED A SHIFT. I LET OFF GAS PEDAL, ENGINE ROUGHNESS TEMPORARILY WENT AWAY. NOW I'M GETTING CLOSER TO GETTING ON HIGHWAY , APPLIED GAS AGAIN AND ENGINE GOT ROUGH RUNNING AGAIN AND TOOL SYMBOL APPEARED ON DASH . I LOST ALL ACCELERATION AND POWER TO WHEELS WHILE TRYING TO ENTER AN INTERSTATE. VERY DANGEROUS AND LIFE THREATENING IF I DID NOT HAVE A LONG SHOULDER TO PULL OFF ON. PULLED OVER STOPPED ENGINE. LET SIT FOR 5 OR SO MINS. STARTED UP AND TOOL SYMBOL WAS GONE. GOT ON HIGHWAY UP TO SPEED THIS TIME THEN SAME THING HAPPENED AGAIN. ROUGH RUNNING , LOST ALL POWER TO WHEELS, TOOL SYMBOL APPEARED AGAIN BUT GOT THE CHECK ENGINE LIGHT THIS TIME. LUCKILY I WAS PASSING AN EXIT AND HAD TIME TO GET OFF INTERSTATE 77 BEFORE I GOT RUN OVER FROM BEHIND. STOPPED N RESTARTED. GOT TRUCK TO MY MECHANIC AND THEY PULLED A THROTTLE BODY CODE ON THE TRUCK. I HAD THEM RESET CODE TO SEE IF IT HAPPENS AGAIN BECAUSE I HAVE AN ALLY EXTENDED WARRANTY WHICH WE'LL SEE HOW USING THAT GOES. I AM DRIVING TRUCK WITH LESS ISSUES TRYING TO GET CODE TO APPEAR AGAIN TO TAKE TO DEALER FOR A FIX. HAVE GOTTEN THE TOOL LIGHT TO COME ON 2X BUT NO CHECK ENGINE YET.
FRONT BLOWER MOTOR WORKING INTERMITTENTLY WHILE IN MOTION AS WELL AS STATIONARY. WIRE WAS HOT TO TOUCH.
AUTOMATIC RUNNING BOARDS CAME DOWN WHEN DOOR OPEN, AS USUAL. THEY THEN WENT RIGHT BACK UP AND PINNED MY DOGS FRONT PAWS, LEGS BETWEEN RUNNING BOARD AND CAR FRAME. VEHICLE WAS STATIONARY, IN MY DRIVEWAY. I HAD TO PULL MY DOGS PAWS/LEGS OUT PHYSICALLY. OBVIOUSLY PAINFUL. ON THE RING VIDEO THAT CAPTURED THIS YOU CAN HEAR MY DOG WHINING AND STRUGGLING. I WAS TOLD THEY SEE THIS CONSISTENTLY AND THE MANUAL STATES OWNER IS RESPONSIBLE. THIS MALFUNCTION IS DANGEROUS AND CASED INJURY, YET IT IS SEEN CONSISTENTLY PER AUTO SERVICE TECH AT DEALERSHIP. WHAT IF IT HAD BEEN MY 88 YEAR OLD MOTHER? THIS COULD VERY WELL LEAD TO HER DEATH AT HER AGE, HAD SHE BEEN THE ONE INJURED. NEVER MADE AWARE OF ISSUE AT TIME OF SALE. I BELIEVE THIS MALFUNCTION IS DANGEROUS. AND TO BE TOLD THEY SEE THIS CONSISTENTLY, WHY IS NOT MADE A MORE IMPORTANT ISSUE? IN THIS CASE THE INJURY WAS TO AN ANIMAL. IT COULD HAVE BEEN A CHILD OR AS STATED, MY 88 YEAR OLD MOTHER. THE UNDERCARRIAGE IS CLEANED EVERY TIME IT IS WASHED. *TR
SITTING AT DRIVE UP ATM VEHICLE IN PARK ENGINE RUNNING, AFTER BUSINESS TRANSACTION PLACED RIGHT FOOT ON BRAKE AND MOVED VEHICLE FROM PARK TO DRIVE AND INSTANT INDEPENDENT FULL ACCELERATION OCCURRED. BRAKES HAD NO EFFECT IN SLOWING VEHICLE. APPROXIMATELY EIGHT SECONDS LATER CRASHED INTO VEHICLE ON BUSY HIGHWAY MY VEHICLE FRONT END TOTALED. STEERING COLUMN COLLAPSED, STEERING WHEEL BENT, LEFT AREA OF FIREWALL PUSHED IN.. NO AIRBAGS DEPLOYED.. PUT SEAT AND SHOULDER BELTS KEPT INJURES TO MINOR CONTUSIONS AND BRUISES. *BF*TR*JB
Back up camera- works intermittently. It becomes blurry, fuzzy, multi colored lines, and sometimes goes blank. Can cause issues with backing into a pedestrian or other obstacle. It has not been reproduced or confirmed by dealer because of intermittent frequency. Has not been inspected either due to intermittent frequency. Took it to dealer to have it looked at, they said there was nothing they could do because of no recall issued on that specific vehicle.
TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE IN THE DRIVE WAY THE CONTACT STARTED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL TO PLACE THE GEAR SHIFTER INTO DRIVE AND WITHOUT WARNING THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TOWED TO SARASOTA FORD LOCATED AT (707 S WASHINGTON BLVD, SARASOTA, FL 34236, (941) 366-3673, WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE VIN WAS NOT AVAILABLE.
PROBLEM OCCURRED WHEN VEHICLE WAS IN MOTION AND STOPPED. A/C BLOWER MOTOR STOPPED WORKING AFTER 2.5-3 YEARS. WHEN GOING TO CHECK, AREA WAS EXTREMELY HOT TO THE TOUCH. TOOK TO DEALER AND THEY REPLACED THE BLOWER MOTOR. SEEMS TO ME THAT THIS SHOULDN'T OCCUR ON SUCH A YOUNG VEHICLE (UNDER 55K). COULD HAVE STARTED A FIRE. ADDITIONALLY, THE REAR A/C UNIT OVER THE 3RD ROW SEAT WENT BAD. TOTAL COST TO REPAIR $1300.
WHEN DRIVING MY FORD EXPEDITION WOULD AUTOMATICALLY DOWNSHIFT WITH NO WARNING AT HIGH SPEEDS. WHEN DOING 55MPH IT DOWNSHIFTED, AND THREW ME THE DRIVER ALMOST INTO THE STIRRING WHEEL. AT ANOTHER TIME IT THREW MY 11 YEAR OLD SON INTO THE DASH. IT FELT LIKE YOU WAS GETTING REAR ENDED WITH A BAD CASE OF WHIPLASH.
The contact owns a 2017 Ford Expedition. The contact stated that moisture would leak into all four doors of his vehicle after inclement. Due to the failure, the doors were unable to unlock or open during the winter as moisture would freeze in between the doors. The dealer was initially notified of the failure and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and referred him to NHTSA to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 19,000
TL* THE CONTACT OWNED A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WOULD AUTOMATICALLY DOWNSHIFT AND STALL WHEN TRAVELLING ON THE HIGHWAY AT 70 MPH. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO THE TRANSMISSION LEAD FRAME AND RECOMMENDED A REPLACEMENT. THE SUDDEN DOWNSHIFT CAUSES THE CONTACT'S BODY TO SLAM INTO THE STEERING WHEEL AND CONSOLE. THERE ARE CURRENTLY NO RECALLS ON THE VEHICLE. THE CONTACT WOULD BE TAKING THE VEHICLE TO THE SHOP FOR REPAIRS. MANUFACTURER HAS NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
FRONTAL CRASH WITH CONSIDERABLE DAMAGE TO THE VEHICLE. APPEARS AIR BAGS ATTEMPTED TO DEPLOY AS CAB FILLED WITH GAS AT IMPACT, AND DEPLOYMENT SITES APPEAR DAMAGED (MELTED, BURNED, ETC), BUT NO BAG DEPLOYMENT. THIS WAS THE RESULT OF VEHICLE 1 CROSSING PATH OF 2 WHILE BOTH TRAVELING IN THE SAME DIRECTION AT 65+ MPH ON I-285 IN ATLANTA,GA, UNTIL DRIVER 1 FELL ASLEEP FAILING TO MAINTAIN THEIR LANE CROSSING IN FRONT OF AND IMPACTING VEHICLE 2.
The contact owns a 2017 Ford Expedition. The contact stated that the defroster failed to work while engaged. There was no warning light illuminated. The contact stated that the failure occurred intermittently. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the vehicle was taken to the dealer for the recall repair; however, the failure reoccurred 3 weeks after the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring under the dashboard had melted. The vehicle was taken back to the dealer who informed the contact that he needed to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.
EXITING THE 215 NORTHBOUND, WE STOPPED AND PARKED AT A STORE. WHILE PARKED THE INDICATOR LIGHT CAME ON FOR LOW TIRE PRESSURE. I DID NOT PAY THAT MUCH ATTENTION BECAUSE THE CAR INDICATOR LIGHT HAS COME ON BEFORE AND THE CAR HAD RECENTLY HAD ITS ROUTINE MAINTENANCE CHECK. WHEN DRIVING WAS RESUMED THE CAR BEGAN TO WOBBLE. ASSUMING WE HAD A FLAT, WE ATTEMPTED TO DRIVE TO A MORE ILLUMINATED AREA TO INSPECT THE CAR AND CALL ROAD SIDE SERVICES. THE CAR AT THIS POINT WAS BEGINNING TO DECELERATE ALMOST TO A STOP SO I INCHED CAR ONTO AN UNPAVED AREA. I ASSUMED THE CAR'S SLOWING AND STOPPING ON ITS OWN WAS A SAFETY FEATURE. AS I PULLED TO THE SIDE OF AN UNPAVED CITY ROAD, I HAD MY FOOT ON THE BRAKE BUT NOT IN THE PARKING GEAR. THE CAR WAS STATIONARY AS MY SISTER EXITED THE CAR AND TO INSPECT THE TIRES. THE RIGHT REAR PASSENGER TIRE WAS FULLY DEFLATED. MY TWO DAUGHTERS WERE ABOUT TO GET OUT OF THE CAR SO HAD UNFASTENED THEIR SEATBELTS. THIS IS WHEN THE CAR MADE A QUICK SUDDEN JERK FORWARD, I PRESSED MY FOOT ON BRAKE TO MAKE SURE THE CAR WAS AT A COMPLETE STOP AND THAT WAS WHEN IT FELT LIKE A FORCE HAD PUSHED THE CAR TO TOP SPEED, AN SUDDEN UNINTENDED AND FORCEFUL ACCELERATION. I ATTEMPTED TO BRAKE BUT I HAD NO CONTROL. I WAS TRYING TO AVOID HITTING THE POLE, BUT ALSO HAD NO CONTROL OVER THE STEERING WHEEL. THE CAR COLLIDED WITH A WATER VALVE/POLE AND CHAIN LINK FENCE AT TOP SPEED.
VEHICLE WAS 18 MONTHS OLD, MANUFACTURED IN JULY 2017, ISSUE AROSE IS DECEMBER 2019. THE POWER STEERING WENT OUT. WE WERE TOLD IT WAS DUE TO A CORRODED POSITIVE BATTERY CABLE. WE BOUGHT A WARRANTY BUT THE REPAIRS WERE NOT COVERED BY THE WARRANTY BECAUSE IT IS CONSIDERED A "MAINTENANCE ISSUE." THE REPAIRS COST ABOUT $1,000.
The contact owns a 2017 Ford Expedition. The contact stated while starting the vehicle, he heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure and the contact was advised to replace the exhaust system. The vehicle was not repaired and continued to experience the failure. The contact took the vehicle to an independent mechanic and was also informed that exhaust system needed to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
I HIT A DEER GOING 65 MPH AND THE AIRBAGS DID NOT DEPLOY.
The back up camera is severely distorted or unavailable completely 95% of the time. It was replaced under an extended warranty and less than a month later began having the exact same issue. Our dog was not seen laying under the car due to not having a back up camera and was run over and died as a result. We have four small children and this is a huge issue and has been happening since we purchased the vehicle.
CAR WILL DOWNSHIFT TO 1ST GEAR, ENGINE RPM WILL GO TO 8000, AND LOSS OF POWER. THIS IS A MAJOR CONCERN WITH WINTER COMING ON, WHEN ONE TRAVELS ON ICE OR SNOW AND CAR DECIDES TO DOWNSHIFT, GUESS WHAT, ONE WILL WRECK!! HAS BEEN TO TWO DEALERSHIPS FOR A TOTAL OF 23 DAYS AND THEY CANT FIND ANYTHING. NO CODES ARE STORED. ALSO FROM TIME TO TIME WHEN STARTING ALL ELECTRICAL POWER WILL COME ON BUT NO START. TAKE KEY OUT WAIT A FEW MINUTES THEN KEY WORKS.