2003 Ford Explorer Sport Trac Complaint Log

drivers side rear brake line developed a hole caused by the emergency brake cable rubbing against it causing all the brake fluid to leak & the brakes failed. Fortunately my husband was driving on our rural road & not out on the main highway. We have not been able to get it repaired yet.

The driver was driving down the expressway and her back tire blew out causing her vehicle to spiral out of control and the vehicle then flipped and started rolling downhill, the vehicle airbags did not deploy in the vehicle at all. The driver and her mother are in critical condition. Yes, the safety of others safety was put at risk. I did contact Ford Manufacturer on her behind of the airbags and they said there is nothing they can do for her with the vehicle being totaled out. But my main problem is why these airbags did not deploy. The vehicle is going to be inspected by her insurance company here in the next few days. There were no prior lamps, messages, or anything that would have indicated that the airbags were defective.

TAKATA RECALL .. THE SMELL OF FUEL INSIDE THE CAB AND OUTSIDE IS REALLY BAD. IT'S MAKING ME SICK AND GIVING ME HEADACHES. THE TRUCK DOESN'T RUN RIGHT AND THE MILEAGE IS AWFUL.

WE HAD PURCHASED THIS VEHICLE BOUT A YEAR AGO AND WHEN WE GOT IT WE WENT TO GET TIRES AND FRONT END ALIGNMENT AND THEY ENDED UP REPLACING UPPER ND LOWER BALL JOINTS, CONTROL ARM AND SWAY BAR ON PASSENGER SIDE.THIS WAS 6/20/2017. IT WASN'T MAKING ANY NOISE UNTIL 1/3/2018. I WAS GOING DOWN CITY STREET AND SOMETHING POPPED AND THEN IT STARTED ROARING. IF YOU PUT IN 4WD IT ROARS LOADER AND JERKS. 1/23/18 REPLACED DRIVERS SIDE WHEEL HUB AND BEARINGS. IT STILL ROARS WHILE ACCELERATING SPEED BUT NOT AS BAD IN 2WD BUT PUT IN 4WD ITS REAL LOUD AND JERKS YOU . I HAVE DONE RESEARCH ONLINE FOR THIS YEAR MODEL SPORT TRAC AND IT SEEMS LIKE THERE ARE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE. EVERYTIME GET ONE THING FIXED ON FRONT END SOMETHING ELSE HAPPENS TO IT. YOU CAN DRIVE IT BUT IF YOU GET OVER 10-15 MPH THE ROARING GETS WORSE AND IT LOCKED THE THE WHOLE WHEEL UP AND JERKED THE TRUCK TO THE SIDE OF THE ROAD

THE CAB TO FRAME MOUNTING BOLT BUSHINGS, AND STEERING STABILIZER BUSHINGS ARE HAVE AND ARE CRUMBLING. ALL NEED TO BE REPLACED. I FEEL FORD IS AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT. I JUST INHERITED THIS TRUCK AND JUST FOUND OUT ABOUT THIS. THANK YOU.

TRUCK WAS RUNNING FINE. THEN ON SEVERAL OCCASIONS IT WOULD SLIP OUT OF GEAR WHILE I WAS COMING OFF OF OR ONTO EXIT RAMPS. SEEMED LIKE AS THE ENGINE DECELERATED IT WOULD SLIP INTO NEUTRAL. SOMETIMES IT WOULD EVENTUALLY FIND THE GEAR AND SOMETIMES I HAD TO COME TO A COMPLETE STOP, WHICH WAS REALLY SCARY SINCE I WAS IN TRAFFIC WHEN THIS HAPPENED. A SHORT TIME LATE (A MATTER OF WEEKS). I NOTICED IT WOULD NOT GO INTO GEAR WHEN THE TRUCK WAS COLD (AFTER SITTING OVERNIGHT. THIS HAS RAPIDLY PROGRESSED INTO ALMOST COMPLETE FAILURE. I CAN STILL GET THE TRUCK TO MOVE IF I SHIFT MANUALLY INTO L1 OR L2 BUT D DOES NOT WORK AT ALL. ADDITIONALLY I NOTICED THAT SOMETIMES MY O/D LIGHT WOULD BE BLINKING AND SOMETIME O/D WOULD GO COMPLETELY OFF AND THE TRUCK WOULD NOT SHIFT INTO HIGH GEAR. I FOUND IF I STOPPED, TURNED THE TRUCK OFF AND RESTARTED IT WOULD OFTEN FIX THE ISSUE. THIS IS NOT LONGER TRUE. I WILL BE TAKING THE TRUCK TO MY MECHANIC ON MONDAY. I LOOKED UP THE ISSUE AND SEE THAT THIS IS COMMON COMPLAINT WITH MANY EARLY 2000 FORD VEHICLES. SHAME THE COMPANY DOES NOT RECOGNIZE IT'S FAILURE AND STAND UP AND FIX IT. I DID NOT HAVE ANY ACCIDENT DUE TO THIS ISSUE BUT I COULD SEE IF THIS FAILURE OCCURRED AS SOMEONE WAS PULLING INTO TRAFFIC OR IN THE MIDDLE OF HEAVY TRAFFIC THAT THIS COULD DEFINITELY CAUSE A SERIOUS ACCIDENT.

I WAS LEAVING THE STORE PARKING LOT. I STARTED THE CAR, PRESSED THE BREAK, PUT THE VEHICLE IN DRIVE AND THE PASSENGER SIDE AIRBAG DEPLOYED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE FIRST INCIDENT IN SEPTEMBER 2014. THE VEHICLE WAS NOT HIT OR BUMPED IN ANY WAY. I WAS NOT BACKING OUT, I WAS IN DRIVE TO PULL OUT OF THE SPACE. *TR

TOOK VEHICLE IN FLUID CHANGES, COMPLETE CHECK, AND TO INVESTIGATE A LEAK UNDER VEHICLE. AFTER "COMPLETE" CHECK SAID THEY FOUND BAD SERPENTINE BELT, AIR FILTER AND BUT NOTHING VALVE COVER GASKETS AS CAUSE OF LEAK. COST TO REPAIR GASKETS OVER $1000. WHILE DOING REPAIR THEY CALLED AGAIN AND SAID THEY FOUND THAT THE REAR TIMING CARTRIDGE WAS BROKEN AND PIECES OF IT MISSING. TOLD ME THAT BOLT WAS WORE HALF WAY THROUGH AS TIMING CHAINING WAS RUBBING IT. SAID IF IT BREAKS BEFORE REPAIR ENGINE WILL "BLOW" AND NEED TO BE REPLACED. TOLD ME IT WOULD COSTS OVER $2,500 TO REPLACE THIS CARTRIDGE. TOTAL COST WAS NOW OVER $4,000. I ASKED WHY PART WAS BAD WHEN ENGINE ONLY HAD 84,000 MILES AND WHY THIS WASN'T FOUND WITH THE "COMPLETE" CHECK. MECHANIC STATED ONLY SAW IT BECAUSE HE HAD THINGS APART TO FIX VALVE COVER GASKETS. TOLD ME IT WAS A PLASTIC PART AND EVEN WITH LOW MILEAGE THE PLASTIC DETERIORATES WITH TIME. SAID PART ONLY DESIGNED TO LAST 100,000 MILES. IF I AM TO BELIEVE THIS FORD MECHANIC, FORD USES A PLASTIC PART IN A CRUCIAL PART OF THE ENGINE (TIMING) AND IF THAT PART FAILS THE ENGINE WILL "BLOW". AND THEY CANNOT KNOW THE PART IS BAD UNLESS THEY HAVE THE ENGINE APART FOR OTHER MAJOR REPAIRS. SO IF THE VALVE COVER GASKETS WERE NOT LEAKING THE ISSUE WOULD HAVE BEEN UNDETECTED BY THE FORD MAINTENANCE "COMPLETE" CHECK UP. IN ADDITION FORD HAS NOT ISSUED A WARNING THAT THIS ENGINE WILL POSSIBLY "BLOW" AFTER ONLY 100,000 MILES IF THIS PART NOT REPLACED BY A $2,500.00 - $3,000.00 REPAIR. FORD SHOULD PAY FOR THIS REPAIR. THEY DESIGN A VEHICLE THIS WAY WITH NO WARNING TO THE BUYERS/OWNERS. IF I AM TO BELIEVE THE FORD MECHANIC THERE IS NO WAY TO REALLY KNOW YOU MAY HAVE A PROBLEM. HOW ARE WE TO PROTECT OURSELVES? MY FRIEND SHOWED ME THIS SITE AND DID SOME SEARCHING ON OTHER BLOGS/SITES DEALING WITH VEHICLE ISSUES. THERE ARE NUMEROUS CASES OF THIS UNACCEPTABLE ISSUE. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE IGNITED IN FLAMES WHILE PARKED IN THE DRIVEWAY. THE CONTACT DID NOT DISCLOSE HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

I WAS PICKING MY DAUGHTER UP FROM SCHOOL. WE GOT INTO THE CAR PUT OUR SEATBELTS ON I STARTED THE VEHICLE AND PUT IT IN GEAR. I PICKED MY FOOT UP AND MOVED TO THE GAS WHEN I NOTICED A CAR COMING UP FROM BESIDE ME AND THEN I PRESSED THE BRAKE AND THE PASSENGER SIDE AIRBAG DEPLOYED CRACKING THE WINDSHIELD AND PULLING THE DASH COVER AWAY FROM THE RADIO AND AIR VENT. WE CALLED FORD MOTOR AND WE WERE TOLD TO TAKE IT TO A DEALERSHIP TO BE EXAMINED. FORD CUSTOMER CARE HAS LEFT MESSAGES AT OUR HOME NUMBER WHEN WE RETURN THE CALLS WE ASK THEM TO CALL OUR CELL NUMBERS AND THEY WILL NOT. I THINK THE DO NOT WANT TO TALK TO US. A WEEK LATER THE DEALERSHIP CALLED AND SAID THAT FORD MOTOR WOULD PAY FOR THE DIAGNOSTIC BUT WOULD NOT PAY FOR THE REPAIRS BECAUSE THE CAR IS OUT OF WARRANTY. THAT THE AIRBAG FAILING IS NO DIFFERENT THEN HAVING TO CHANGE OUT THE BRAKES FROM WEAR AND TEAR. WE WERE NOT AWARE THAT A SAFETY FEATURE HAD AN EXPIRATION DATE. I WAS TO THE UNDERSTANDING THAT A SAFETY FEATURE SHOULD LAST THE LIFT TIME OF THE VEHICLE. BECAUSE OF THIS I AM WORRIED ABOUT DRIVING ANY CARS WITH AIRBAGS. WE WERE NOT ASKING FORD MOTOR FOR ANYTHING ADDITIONAL BUT TO JUST REPAIR THE CAR AND WE CAN NEVER TALK TO ANYONE AT THE COMPANY. *TR

MY FORD SPORT TRAC HAS FAILED TO LOCK WHEN THE GEAR SHIFT IS PUT INTO THE PARK POSITION. WHEN YOU START TO GET OUT THE VEHICLE WILL ROLL AND YOU WILL HEAR A CLICKING NOISE IN THE TRANSMISSION. IT HAS DONE THIS FOR SOME TIME AND I HAD IT FIXED ONCE BUT IT IS DOING IT AGAIN. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. WHILE DRIVING ON AN INCLINE, THE TRANSMISSION SLIPPED AND THE ENGINE RPMS INCREASED ABNORMALLY. THE VEHICLE STALLED AND THE OVERDRIVE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY TEN TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE POWER STEERING FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE POWER STEERING HIGH PRESSURE TUBE FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,300. UPDATED 5/27/14*CN

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.

RUSTING WIRES ON THE DRIVERS SIDE STEP PLATE. *TR

RUSTING WIRES UNDER THE DRIVERS SIDE STEP PLATE. *TR

MY ENGINE WENT OUT AFTER ONLY 140000 MILES ON IT WITH NO WARNING. I KNOW SEVERAL PEOPLE THAT OWN A 2003 FORD EXPLORER AND THERE ENGINE WENT OUT AFTER ONLY WITH 100000 MILES ON IT. IT COST ME OVER 3200.00 FOR IT TO BE REPAIRED. *TR

I HAVE A BAD PROBLEM ( 2 ) TIMES WITH THE FUEL PUMP THE FIRST ONE WAS SPRAYING GAS OUT TOP EXTERIOR OF FUEL PUMP .MY HUSBAND WENT TO A WRECKING YARD AND PURCHASED A USED FUEL PUMP THAN 5 TO 6 MONTHS LATER DONE THE SAME THING SPRAYING OUT TOP EXTERIOR ELBOW OF FUEL PUMP. I USE MY TRUCK TO TAKE MY DAUGHTER BACK AND FORTH TO SCHOOL AND IT IS A VERY DANGEROUS CAUSE THE FUMES WERE REALLY BAD INSIDE OF CAB AND PLUS IF SOME ONE WAS TO THROW A CIGARETTE OR ANYTHING THAT COULD IGNITE THE LEAKING GAS . I THINK THAT THIS MATTER SHOULD BE FIXED CAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAD OR HAS THIS PROBLEM AND NOT TO SAY ALL OF THE OTHER THINGS THAT ARE WRONG LIKE MY HIGH BEAMS NOT WORKING THE FRONT DOOR WINDOW IS VERY SLOW GOING UP AND DOWN AND THE BACK DOOR ( PASSENGER RIGHT SIDE ) BLOW MOTOR AND ECT. THE BIG ONE IS THE FUEL PUMP I FELL THAT THIS IS THE WORST AND IT SHOULD BE FIX BEFORE SOMEONE GETS BADLY HURT OR KILLED. *JB

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 34 MPH DOWN A MOUNTAIN, THE BRAKES WERE ENGAGED AND THE REAR END OF THE VEHICLE STARTED TO ABRUPTLY MOVE FROM SIDE TO SIDE. AS A RESULT, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE CURTAIN AIR BAG AND PASSENGER'S DASH BOARD AIR BAGS DEPLOYED. ALSO, THE CONTACT MENTIONED THAT AS THE PASSENGER'S SIDE AIR BAG DEPLOYED, FLAMES EMITTED OUT OF IT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE ABNORMALLY DECELERATED TO 40 MPH. IN ADDITION, THERE WAS SMOKE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT WAS INFORMED BY ANOTHER DRIVER THAT SPARKS WERE COMING FROM UNDER THE VEHICLE. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND DISCOVERED THAT THERE WERE FLAMES UNDER THE DRIVER'S SIDE OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.

FAULTY CYLINDER HEAD CAUSING A THROWN SPARK PLUG, AND A BROKEN COIL PACK. *TR

SITTING AT A STOP SIGN VEHICLE WENT INTO ACCELERATION GAS PEDDLE WENT TO FLOOR. FOOT WAS ON THE BRAKE. CHECKED NO CARPET STUCK UNDER THE GAS PEDDLE. FOOT WAS NOT TOUCHING GAS PEDDLE. IT WAS ALMOST LIKE THE CRUISE CONTROL WAS PRESSING THE GAS PEDDLE. CRUISE CONTROL WAS OFF. SHUT VEHICLE OFF THEN BACK ON ISSUE WENT AWAY. THIS HAS HAPPENED OTHER TIMES TO MYSELF AND MY WIFE. SOMETIMES WHILE PUSHING THE GAS THE GAS PEDDLE LEAVES YOUR FOOT AND CONTINUES TO THE FLOOR ON ITS OWN, PRESSING THE BRAKE AND TURNING VEHICLE OFF SEEMS TO RESOLVE THE ISSUE. THIS ISSUE HAPPENS SO IN FREQUENTLY THAT IT IS HARD TO REPRODUCE FOR SERVICE SHOP. *TR

BODY MOUNTS PREMATURELY DETERIORATING AND CRUMBLING. BODY RIDES LOOSE ON FRAME, WHICH CAN IMPACT SAFETY OF THE VEHICLE AND HANDING IN AN ACCIDENT. ALL BODY MOUNTS FOR THE CAB OF THE VEHICLE HAVE FAILED AND FALL APART TO THE TOUCH. SINCE THIS VEHICLE IS A BODY ON FRAME DESIGN, FAILED BODY MOUNTS CANNOT KEEP THE CAB FIRMLY ATTACHED TO THE FRAME OF THE TRUCK. APPARENTLY THE RUBBER MATERIAL USED WAS DETECTIVE. *TR

2003 FORD EXPLORER SPORTRAC, INTERMITTENTLY BRAKE PEDAL GOES TO FLOOR, PEDAL VIBRATES, UNABLE TO STOP. NO ACCIDENT YET BUT VERY SCARY SITUATION. SCHEDULED TO HAVE DEALER INSPECT ON 8/8/2011. THIS HAS HAPPENED SEVERAL TIMES. NO ERROR CODES ON VEHICLE DIAGNOSTICS. THIS COULD CAUSE A SERIOUS ACCIDENT!! *TT

ENGINE & MULTIPLE PARTS IN 2003 FORD ARE NOT 2003, THEY ARE 2001 & 2002. 2002 ENGINE AND EARLIER HAD A TSB FOR THE TIMING CHAIN GUIDES & OILING. EVEN THOUGH TAKEN INTO THE DEALERSHIP WITH THAT COMPLAINT, MINE WAS SUPPOSED TO BE 2003, NOT AFFECTED BY THOSE PROBLEMS, SO SERVICE DID NOT REPAIR FOR TSB. LATER ON TIMING JUMPED BECAUSE GUIDES NOT REPLACED, BENT VALVE AND RUINED THE ENGINE TO TUNE OF $5,000, PLUS PARTS SPENT TO GET TO THAT POINT & RENTAL CARS. SHOULD BE NOTED THE FIRST REPLACEMENT MOTOR INSTALLED BY FORD RAN ONLY 15 MINUTES BEFORE IT BLEW FROM TIMING CHAIN DEFECT/POOR MANUFACTURING. HISTORY: BEFORE END OF 75,000 MILE EXTENDED WARRANTY I TOOK THE SPORT TRAC INTO THE DEALER TO TAKE CARE OF ALL THE LITTLE COMPLAINTS. ONE COMPLAINT WAS SLIGHT RATTLE TYPE OF SOUND WHEN THE CAR WAS COLD/COLD MORNING. DEALER SUGGESTED AN ENGINE FLUSH & TO SWITCH TO FULL SYNTHETIC OIL. THAT DID HELP FOR SEVERAL THOUSAND MILES. ENGINE RATTLE CAME BACK, ONLY VERY OCCASIONAL BUT WORSE SOUND THAN BEFORE ON REAL COLD MORNINGS. WAS COASTING TOWARD RED LIGHT, LIGHT CHANGED & I GAVE IT GAS, ENGINE STARTED MISSING SEVERELY AS I TOOK OFF W/CHECK ENGINE LIGHT COMING ON. LIMPED THE CAR HOME. PUT CODE READER ON & STARTED REPLACING PARTS CALLED FOR, MOSTLY TUNE UP, THEN EGR COMPONENTS, ETC., NEW CODE THROWN AFTER EVERY REPAIR. SMOG PARTS FOR 2003 DID NOT FIT, I HAD TO TAKE THE PARTS BACK & EXCHANGE THEM FOR 2001. WHEN ENGINE WAS CHANGED SERVICE REP TOLD ME ENGINE IN CAR WAS 2002, EVEN HAD TO REPLACE THERMOSTAT HOUSING BECAUSE ROUTING WAS DIFFERENT, ANGLE INCORRECT, NOT 2003, I TOOK PICTURES OF BLOCK & #'S, NOT A 2003, IT IS 2002 (PICTURES SHOW MY ENGINE, NO DIRT ACCUMULATION AT ALL). CARB STATES I CANNOT INSTALL AN ENGINE OLDER THAN THE CHASSIS INTO THE CAR, MOST ESPECIALLY OLDER SMOG COMPONENTS. CAN FORD? CAN FORD SELL A CAR AS NEW, SPECIFIC MODEL YEAR, BUT USE LEFTOVER PARTS FROM PREVIOUS YEARS & STILL CALL IT A NEW CAR? ISN'T THIS FRAUD? HOW CAN VEHICLE BE REPAIRED, TSBS FOLLOWED, ETC.? *TR

I HAVE HAD FUEL TANK ISSUES FOR A YEAR NOW AND THEY ARE GETTING WORSE. MY GAUGE STOPPED WORKING ABOUT 13 MONTHS AGO WHICH WAS NO BIG DEAL. NOW I AM UNABLE TO PUT MORE THEN 4-5 GALLONS OF GAS IN AT A TIME. THE SAFETY SENSOR STOPS THE PUMP FROM FILLING UP MY TANK AND IF I TRY TO DO IT A LITTLE AT A TIME IT JUST SHOOTS GAS OUT OF MY FILL AREA AND GETS EVERYWHERE. I HAVE BEEN DOUSED IN GAS AND I HAVE RUN OUT OF GAS IN VERY BAD AREAS. THE SENSOR REPLACEMENT WAS ONLY A TEMPORARY FIX, NOW IT'S IMPOSSIBLE TO PUT GAS IN MY TANK AND IT'S STARTING TO RUN POORLY. I HAVE TO STOP EVERYDAY FOR GAS. THIS IS A MALFUNCTIONING FORD PART THAT SHOULD BE RECALLED AND REPLACED. I HAVE RUN OUT OF GAS AND WHEN THAT HAPPENS EVERY THING SHUTS DOWN INCLUDING THE POWER STEERING. IT WAS DANGEROUS AND DIFFICULT TO MANEUVER MY TRUCK, I WAS GETTING ON THE FREEWAY AND THE ON RAMP WAS A SEMI-CIRCLE. *JS

TRANSMISSION WENT OUT AT 89,000 MILES. THIS IS THE SECOND FORD I'VE HAD THAT THE TRANSMISSION WENT OUT AT 89,000. I HAVE ALSO HAD SEVERAL BRAKE ISSUES THAT FORD REFUSED TO ADDRESS AFTER EXTENDED WARRANTY EXPIRED. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT SHE ATTEMPTED ON SEVERAL OCCASIONS TO START THE VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL, BUT IT WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED A TOTAL OF FOUR TIMES WITHIN THE PAST SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,500 AND THE CURRENT MILEAGE WAS 82,600.

IT STARTED WITH HUMMING VIBRATING NOISE IN THE FRONT END LEFT TIRE ENDING WITH FRONT WHEEL BEARING FAILURE AND SMALL FIRE TO THE WHEEL BEARING RUBBER BOOT AND HARD PULLING TO THE LEFT TOO DANGEROUS TO DRIVE THIS IS A MAJOR MECHANICAL FAILURE AFTER INSPECTING I FOUNT THAT ONLY THE ONE NUT WAS HOLDING TIRE ON. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR BODY MOUNT FRACTURED AND WAS PROTRUDING THROUGH THE BOTTOM OF THE CAB. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. . UPDATED 04/11/12 *BF UPDATED 04/30/12

AFTER DRIVING SEVERAL MILES WITHOUT INCIDENT, I PULLED INTO TRAFFIC AND ACCELERATED TO ABOUT 45 MPH THEN LET UP ON PEDDLE BUT VEHICLE CONTINUED TO ACCELERATE. TO BRING IT UNDER CONTROL I HAD TO TURN THE IGNITION OFF AND AT THAT POINT, LOST POWER STEERING AND SOME BRAKES. I HAD CAR TOWED TO LOCAL DEALER AND HAVE NOT YET HEARD FROM THEM. *TR

SEAT BELT WON'T RETRACT. *TR

TRAVELING ON A MAJOR HIGHWAY 65-70MPH, THE RIGHT FRONT WHEEL AND TIRE CAME OFF. ALL 5 STUDS HAD SNAPPED/SHEARED OFF. WENT ON THE INTERNET, TURNS OUT THIS IS NOT AN ISOLATED INCIDENT. PLEASE HELP!!!!! MY DAUGHTER DRIVES THE EXACT VEHICLE SO DO MILLIONS OF OTHER INDIVIDUALS. *TR

WHEN I PULL DOWN MY STEERING WHEEL, THE LEFT BLINKER DOES NOT WORK NEITHER DOES THE BRAKE LIGHTS. IF THE WHEEL IS UP EVERY THING WORKS. *TR

VEHICLE ENGINE STOP WHILE DRIVING ON THE ROAD. DRIVING AS NORMAL, APPROX 30 MPH WHEN VEHICLE JUST STOPS. EXTREMELY DIFFICULT TO STEER OR BRAKE. PERFECT WEATHER, NO ENVIRONMENTAL ISSUES--NORMAL TEMPERATURE, ETC. INCIDENT OCCURRED TWICE, APPROX ONE YEAR APART. TOOK INTO REPAIR SHOP TO DIAGNOSE, NO CODE LEFT ON COMPUTER. *TR

1) IMPROPER ALIGNMENT SPECIFICATIONS 2) DESTRUCTION OF ALL 4 GOODYEAR TIRES 3) FORD DENIED TO REPLACE TIRES ALTHOUGH THERE IS A TECHNICAL SERVICE BULLETIN (05-11-11) PERTAINING TO THIS ISSUE. *JB

I WAS GOING BACK HOME TO MIAMI AND MY CAR 2003 FORD EXPLORER SPORT TRAC CAUGHT ON FIRE AT THE EXIT OF THE MIDTOWN TUNNEL IN NEW YORK CITY. THE FIRE STARTED IN THE FRONT MOTOR AT THE PASSENGER SIDE. THE POLICE USED 3 FIRE EXTINGUISHERS BUT ALL THE EFFORT THEY DID WAS NOT ENOUGH. MY CAR WAS COMPLETELY ON FIRE. THE MOTOR, THE SEATS , ALL THE INTERIOR WAS COMPLETELY DESTROY BY THE FIRE. THE FIREMAN ARRIVED AFTER A FEW MINUTES, BUT IT WAS TO LATE. I BOUGHT THIS CAR CASH BRAND NEW FROM SAWGRASS FORD IN FT LAUDERDALE FLORIDA. I DID NOT HAVE FULL COVER AND I LOST EVERY THING.. I WAS IN NEW YORK WITH MY FAMILY AND WITH NO CAR TO GO BACK HOME.. I CALLED FORD AND THEY TOLD ME THAT THEY ARE NOT RESPONSIBLE FOR ANYTHING THAT HAPPEN TO THAT CAR. I AM SURE THIS IS NOT FAIR TO ME OR TO ANYBODY. THE CAR WAS A 2003 AND ONLY HAD ABOUT 46,000 MILES. *JB

MY SPORT TRUCK 2003 CAUGHT ON FIRE ON MARCH 26, 2007 I REPORTED COMPLAIN TO FORD AND THEY SAY THEY WERE NOT RESPONSIBLE FOR THIS. TODAY SEPTEMBER 20/07 MY FRIEND CAR HAS A RECALL FOR THE SPEED CONTROL DEACTIVATION SWITCH POSING THE RISK OF AN UNDERHOOD FIRE. THIS IS WHAT HAPPENED TO MY CAR AND FORD DOES NOT WANT TO ADMIT THAT THE REASON FOR THE FIRE WAS IT. MY CAR WAS A TOTAL LOSS. I WAS DRIVING WITH ALL MY FAMILY IN THE CAR. I DID NOT HAVE FULL COVERAGE ON MY CAR SINCE MY CAR WAS PAID IN FULL WHEN I BOUGHT IT IN SAGRASS FORD IN FT. LAUDERDALE FLORIDA. *JB

WITH NO ADVANCE WARNING, THE O/D OFF LIGHT BEGAN FLASHING AND THE TRANSMISSION BEGAN TO SLIP. MECHANIC SAID THE TRANSMISSION IS SHOT. I HAVE NOT DONE ANY OF THE WORK YET, AS I CAN NOT AFFORD $3000 IN REPAIRS. I HAVE SINCE FOUND OUT THAT THIS PROBLEM OCCURS ON A LARGE NUMBER OF FORD EXPLORERS. *TR

VEHICLE SHUTS DOWN WHEN DRIVING---BOTH LOW AND HIGH SPEED--BRAKES, STEERING, ELECTRICAL, GAS--ALL QUIT. AFTER A FEW MINUTES THE CAR WILL START AGAIN. HAS HAPPENED NUMEROUS TIMES. DEALER, VISTA FORD, SAYS NOTHING WRONG/CAN'T DUPLICATE. *NM

ANTS HAVE EATEN INTO THE COMPUTER ON MY 1994 FORD EXPLORER LAST YEAR . THIS YEAR EVEN THOUGH I PUT OUT POISON ON THE GROUND AND SPRAYED THE MOTOR AND INSIDE OF BOTH VEHICLES THEY GOT INTO THE DASH OF MY 03 AND STARTED EATING THE (LOOMS) WHAT EVER THAT IS AND THE WIRING TO MY AIR BAGS. HAS ANYONE ELSE HAD THIS PROBLEM AND WHAT DID THEY DO TO STOP IT? WHAT ARE THEY MAKING THE WIRING OUT OF. *NM

GOODYEAR WRANGLER RT/S TIRES HAVE 1 TO 3 INCH SPLITS APPROX. 1 INCH FROM THE RIM, I HAVE THIS ON ALL 4 TIRES. THEY ARE ON A FORD EXPLORER SPORT TRAC 2003. *NM

DT*: THE CONTACT STATED WHILE DRIVING A RATTLING NOISE WAS HEARD. THIS OCCURRED AT VARIOUS SPEEDS. UPON INSPECTION, A FRACTURE WAS OBSERVED ON THE FRAME OF THE REAR DRIVER'S SIDE . THE FRACTURE BECAME LARGER OVER TIME. THE DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE FRACTURE, BUT RECOMMENDED REMOVING THE BOLTS, AND ADDING A METAL PATCH TO THE FRAME. UPDATED 06/07/2006. *AK *TS

BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE AFTER BEING USED ONLY A FEW DOZEN TIMES EACH. THE CAUSE WAS THE INTERIOR DOOR HANDLE (PLASTIC) BROKE INSIDE THE DOOR. THIS IS A BIG SAFETY ISSUE BECAUSE THIS MEANS THAT REAR SEAT PASSENGERS CANNOT EGRESS THE VEHICLE WITHOUT IT BEING OPENED BY SOMEONE ON THE OUTSIDE. THIS IS EVIDENTLY A COMMON PROBLEM WITH MANY FORD VEHICLES USING THIS DOOR HANDLE - THERE SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. *TR

CONSTANT LOUD SQUEAL COMING FROM SERPENTINE BELT, REPLACED BY DEALERSHIP AND I HAD TO PURCHASE, STILL SQUEAL, WARRANTY AND REPLACED, STILL SQUEALED DEALERSHIP CALLED FORD, FORD SUGGESTED STRONGER BELT THAT NORMALLY DOES NOT GO IN THIS TRUCK. CURRENTLY NO SQUEAL. TOTAL BELTS: 4 *TR

I WAS DRIVING TO WORK ON 1/12/06 AT 6:15 AM. IT WAS RUSH HOUR TRAFFIC AND ALL OF THE SUDDEN MY HOOD FLEW UP. I COULDN'T SEE A THING. I HAD TO MERGE OVER 3 LANES TO GET TO THE SHOULDER OF THE ROAD. I COULDN'T SEE ANYTHING IN FRONT OF ME BECAUSE THE HOOD OF MY TRUCK COMPLETELY COVERED MY FRONT WINDOW. WHEN I GOT TO THE SHOULDER OF THE HIGHWAY A HIGHWAY PATROL STOPPED. HE SAID THAT HE WAS AMAZED THAT I WASN'T SERIOUSLY INJURED OR EVEN DEAD. I GOT THE HOOD TO COME BACK DOWN. THE HOOD WOULDN'T LATCH BECAUSE IT WAS BENT UP. I HAD TO DRIVE 15 MPH DOWN THE SIDE OF THE HIGHWAY UNTIL I COULD TAKE AN OFF RAMP. I HAD TO TAKE ALL THE BACK ROADS AND DRIVE DOWN THE SHOULDER OF THE ROAD TO GET BACK HOME. MY HUSBAND AND I PULLED UP THE HOOD AND WERE SHOCKED TO SEE WHAT THE ISSUE WAS. THE HOOK THAT LOCKED DOWN MY HOOD WAS GONE. THE ENTIRE HOOD HINGE AND ATTACHMENT WAS MISSING. THE ONLY WAY WE KNEW IT WAS EVER THERE WERE THE 2 SCREWS THAT HELD IT THERE. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY KIND OF DISMISSED IT LIKE I WAS OVERSTATING THE FACTS. THE HOOD WAS SHUT. I DIDN'T HIT A POT HOLE OR ANYTHING. MY HUSBAND TOOK THE TRUCK OVER TO THE DEALERSHIP. AS SOON AS THEY SAW IT THEY SAID THEY COULDN'T BELIEVE IT. IT HAD TO BE A MANUFACTURER'S DEFECT. THEY SAID THEY HAD TO LOOK IT OVER AND TALK TO THEIR MANAGER AND THEN THEY WOULD CALL US. WE CALLED BACK ON FRIDAY, 1-13-06. THEY ASSURED ME IT WAS A MANUFACTURER'S DEFECT AND THEY WERE GOING TO REPLACE THE HOOD, GRILL AREA UNDER THE WINDSHIELD WIPERS, AND DO SOMETHING WITH THE TO FRONT QUARTER PANELS BECAUSE THEY WERE BENT UP FROM THE HOOD FLIPPING UP. THEY TOLD ME IT WOULD BE DONE BY TUESDAY AND AT NO COST TO ME. IT IS 1/19/06 AND THEY TOLD MY HUSBAND THEY HAVEN'T ORDERED ANYTHING AND THEY SAID THEY HAVEN'T HAD THE TIME. THEY SAID THEY AREN'T PUTTING NEW PARTS BACK ON MY TRUCK. WHY IS THAT. I SHOULDN'T HAVE TO PAY FOR FORD'S MANUFACTURE DEFECT THAT COULD HAVE KILLED ME. *JB

WHEN FILLING GAS TANK OF FORD SPORT TRAC, GASOLINE SUDDENLY AND WITHOUT WARNING SPRAYED OUT OF FILLER PIPE COVERING MY CLOTHS WITH GASOLINE. I TOOK VEHICLE BACK TO DEALER AND TOLD IT HAS BEEN REPAIRED. NEXT TIME I FILLED THE TANK, GASOLINE AGAIN WITHOUT WARNING ERUPTED FROM FILL PIPE AND SPRAYED ON MY SHOES AND PANTS. AGAIN RETURNED THE AUTOMOBILE TO DEALER AND TOLD THAT THE VENT PIPE HAD WATER IN IT. TOLD THAT IT HAD BEEN FIXED. AFTER AUTO RETURNED IT FILLED ONCE WITHOUT DIFFICULTY. HOWEVER, THE SECOND TIME I TRIED TO FILLED IT, GASOLINE SPRAYED OUT OF FILL PIPE. I IMMEDIATELY RETURNED TO DEALER. THIS TIME I WAS TOLD THERE WAS A FORD "SERVICE BULLETIN" ON THE VEHICLE INDICATING THAT VENT HOLE WAS TOO LARGE AND WATER AND OTHER MATERIAL COULD THEREFORE INTO VENT PIPE. DEALER REPAIRED AUTOMOBILE BUT WOULD NOT RELEASE AUTOMOBILE UNTIL $500.00 REPAIR BILL PAID, DESPITE FORD ACKNOWLEDGING THAT THIS WAS A MANUFACTURER'S DEFECT IN CERTAIN SPORT TRAC MODELS. THIS IS A VERY DANGEROUS DEFECT, CAUSING GASOLINE TO SPRAY ALL OVER PEOPLE AND RUN OUT ON THE GROUND. WITH THE ADMISSION THAT IT IS A DEFECT, FORD SHOULD BE REQUIRED TO RECALL ALL SPORT TRAC AND PAY FOR REPAIRS. DOES IT REQUIRE THAT SOMEONE FIRST BE BURNING TO DEATH BEFORE APPROPRIATE ACTION IS TAKEN? *JB

DT THE PASSENGERS REAR DOOR HANDLE BROKE OFF THE VEHICLE AND THE DRIVER'S SIDE REAR DOOR HANDLE WAS STUCK. HAD TO GET OUT AND OPEN THE DOOR IN ORDER TO GET THE REAR DRIVER SIDE DOOR OPEN. NOW, ON THE DRIVER'S SIDE REAR THE HANDLE HAS BROKE OFF. STARTED NOTICING THE PROBLEM WITH THE DOOR LATCHES ON JULY 31, 2005. CONTACTED THE DEALER AND THE MANUFACTURER, AND THEY SAID IT WOULD BE OVER $300.00 TO HAVE THEM FIXED. *AK *NM

DT: THE CONSUMER STATED THAT 2003 FORD EXPLORER SPORT TRAC SPECIAL EDITION WITH AVALANCHE ON THE BACK WAS HAVING A STALLING PROBLEM. THE ANTI-THEFT DEVICE LIGHT BLINKED ON THE DASHBOARD, AND THEN THE VEHICLE SHUT OFF THE POWER. THE CONSUMER TOOK THE TRUCK TO THE REPAIR SHOP SEVEN TO EIGHT TIMES FOR THIS PROBLEM. THE TRUCK HAS BEEN IN THE SHOP LONGER THAN IT HAS BEEN WITH THE CONSUMER. THE DEALERSHIP PUT THE EDR ON THE TRUCK, AND FOUND NO INFORMATION. THE TRUCK STALLED WHEN THE LIGHT CAME ON. THE DEALERSHIP WAS STUNNED BECAUSE THEY COULD NOT FIGURE OUT WHAT THE CAUSE OF THE PROBLEM WAS. THE CONSUMER WAS AFRAID TO DRIVE THE VEHICLE. HE TRIED TO TRADE THE TRUCK IN FOR A NEW VEHICLE, BUT THE DEALERSHIP WOULD NOT GIVE THE CONSUMER ENOUGH MONEY FOR THE TRUCK. THE DEALERSHIP TOLD THE CONSUMER THAT THEY DID NOT WANT THE TRUCK AND WOULD BE AFRAID TO SELL THE TRUCK TO SOMEONE ELSE. THERE HAVE BEEN ENGINEERS FROM FORD TO EXAMINE THE TRUCK AND STILL NO ONE COULD FIGURE OUT THE PROBLEM. SPEED WAS 30 MPH AND UNDER. THE CONSUMER CONTACTED FORD PERSONALLY, AND THEY WERE AWARE OF THE PROBLEM. *AK

ISSUE IS NON SAFETY RELATED. ISSUE WITH KNOWN MANUFACTURERS DEFECT COVERED UNDER WARRANTY THAT CANNOT BE REPAIRED AND WILL NOT BE REPLACED. PURCHASED VEHICLE NEW IN SEPTEMBER OF 2003. DESIRED FEATURE WAS HARD TONNEAU COVER TO KEEP BED DRY AND SECURE. COVER LEAKED. TOOK BACK TO DEALER AFTER APPROXIMATELY A YEAR AND A HALF TO GET REPAIRED AND WAS TOLD THAT "LEAKING" WAS NOT A COVERED ITEM PER FORD WARRANTY GROUP AND THAT IT WAS EXPECTED. TOLD TO RESOLVE WITH CUSTOMER SERVICE IF HAD FURTHER QUESTIONS. CALLED CUSTOMER SERVICE TO CLARIFY WHY THEY DIDN'T CONSIDER LEAKING A COVERED ITEM AND WAS TOLD IT WAS COVERED AND THEY WOULD WORK WITH DEALER TO UNDERSTAND WHY NOT FIXED. GOT CALL BACK NEXT DAY STATING THAT FORD WAS AWARE OF LEAKING ISSUES AND WHILE SHOULD BE A WARRANTY COVERED ITEM, THEY DID NOT KNOW HOW TO FIX OR IF THEY EVER WOULD. WAS TOLD TO CHECK BACK PERIODICALLY TO SEE IF ANY FIX HAD BEEN ISSUED. FORD IS NOT HONORING THEIR STATED WARRANTY. IT HAS BEEN 2 YEARS SINCE MY 2003 WAS PUT ON THE MARKET AND STILL NO FIX FOR THE ISSUE WHICH FORD SAYS THEY HAVE BEEN AWARE OF. MY $600 SPENT ON A TONNEAU COVER TO KEEP THE BED DRY IS WASTED AND FORD IS STILL SELLING THIS TONNEAU COVER TO OTHER CONSUMERS.