1999 Ford Explorer Complaint Log

USUALLY DURING HOT DAYS, VEHICLE WILL START AND AFTER FEW SECONDS THE ENGINE DIES OR STALLS. THIS HAPPENED TWICE ALREADY. DEALER CAN'T FIGURE IT OUT.

VEHICLE WAS PURCHASED WITH 15 INCH WILDERNESS TIRES WHICH NEEDED AIR MORE FREQUENTLY THAN OTHER TIRES, CONSUMER FELLS THE RECALL SHOULD BE WIDENED TO ENCOMPASS ALL WILDERNESS AT AND ATX TIRES REGARDLESS OF WHERE THEY WERE MANUFACTURED. NLM

PE00-020; TIRES SIZE 23575R15, DOT VNHL1PL358, ORIGINAL EQUIPMENT WITH FORD EXPLORER, 1999, 21000 MILES ON IT. CONSUMER TOOK VEHICLE TO GET INSPECTED AT FIRESTONE, AND WAS TOLD THAT FRONT DRIVER'S SIDE TIRE TREAD WAS SEPARATING, AND HAVE DEVELOPED CRACKS ALL AROUND THE TREAD. ALSO, OTHER 3 TIRES STARTED TO PEEL , RUBBER WAS PEELING OFF. FIRESTONE DID NOT REPLACE TIRES BECASUE IT WAS NOT PART OF RECALL.*AK

I HAVE BEEN INFLATING MY TIRES TO THE FORD SPECIFICATIONS,WHEN MY LOCAL FORD DEALER "INSPECTED" THE TIRES IN REGARD TO A "RECALL" THEY SAID IT WAS NOT DEFECTIVE BECAUSE THE "CODE" WAS OK.THEY MADE NO RECOMENDATION FOR A PROPER INFLATION PRESSURE!SHOULD I FOLLOW THE MANUFACTURERS RECOMENDATION? WILL I BE DEAD WHEN THEY RELIZE THESE TIRES ARE DEFECTIVE?WILL I BE THE LEAD STORY ON THE NIGHTLY NEWS BEFORE FIRESTONE REPLACES THEM?I CAN NOT TRUST FORD OR FIRESTONE TO DO THE RIGHT THING!!PLEASE USE YOUR POWER TO PROTECT THE AMERICAN PUBLIC !!( DOT NUMBER: ???? TIRE SIZE: P235/75R15 )

VEHICLE STALLS

TIRES HAVE NOT FAILED, CAR HAS BEEN GARAGED SINCE RECALLS BEGAN-AFRAID TO USE CAR( DOT NUMBER: TIRE SIZE: P255/70R16 )

PE00-020; ORIGINAL EQUIPMENT 1999, FORD, EXPLORER, P23575R15, DOT W2HL1PL229, WITH 25000 MILES . DRIVING AT APPROXIMATELY 55 MPH RIGHT FRONT TIRE DEFLATED QUICKLY. THERE WAS NO VISIBLE HOLE OR CRACKS, AND NO TREAD SEPARATION. *AK ALL FOUR TIRES WERE REPLACED BY THE CUSTOMER. *YH

PE-00-020; ORIGINAL EQUIPMENT ON A 1999, FORD, EXPLORER, TIRE SIZE P23565R15, DOT NUMBER BEGIN WITH W2. TIRES ONLY HAVE 18 THOUSAND MILES ON THEM. ALL FOUR TIRES HAVE DEVELOPED HAIRLINE CRACKS JUST ABOVE THE WHITE LETTERING MARK. TIRE CRACKS CAN BE MOVED WITH ONES FINGER, TIRES HAVE BEEN ROTATED. *AK TIRES WERE NOT ON RECALL, BUT THE DEALER WAS WILLING TO REPLACE THEM WITH PRORATE. *YH

V1 TRAVELING ON E W CONNECTOR RD. IN THE RAIN, THE TIRE BLEW OUT AND THE VEHICLE WENT OFF THE ROAD. P235/75/R15 FIRESTONE. (CLAIM# 01-6162-088) *MW

PE00 020; CONSUMER HAS PROBLEM WITH THE AIR PRESSURE FROM THE TIRE. HE HAS CONTACTED FIRESTONE.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW

MY TIRES ARE VIBRATING AT HIGH SPEEDS OF 50MPH OR MORE. FIRESTONE REFUSES TO REPLACE THEM. I TRAVEL TO SOUTH CAROLINA AND OHIO OFTEN. I AM AFRAID OF THESE TIRES AND WANT THEM REPLACED.*AK( DOT NUMBER: TIRE SIZE: P255/70416 )

FIRESTONE PREVIOUSLY REPLACED FRONT TIRES DUE TO OTHER DEFECTS. REAR TIRES INVOLVED IN RECALL. FIRESTONE WILL REPLACE REAR TIRES ONLY WITH OTHER BRAND (GENERAL). HAVE BEEN ADVISED BY FORD NOT TO HAVE UNMATCHED TIRES ON VEHICLE. FIRESTONE CLAIMS NO WILDERNESS AT AVAILABLE IN THIS AREA FOR "8 TO 12 MONTHS". FAMILY DOES A LOT OF TRAVELING BETWEEN HERE AND N.Y. AND FLORIDA. NEED HELP RESOLVING THIS ISSUE. THANK YOU.( DOT NUMBER: VD TIRE SIZE: P235/75R15 )

THE SIDE-WALLS OF THE ORIGINAL TIRES ARE SPLITTING. YOU CAN SEE PAST THE RUBBER AND INTO THE TIRE ITSELF. HAVE SPOKEN TO SERVICE TECH'S AND THEY ADVISE THIS IS NOT A GOOD THING. I HAVE REPLACED THESE TIRES, BUT STILL HAVE THE ORIGINAL TIRES. FORD, NOR FIRESTONE, WILL DO ANYTHING ABOUT THE SPLITTING OF THE TIRE AND I AM UNABLE TO GET MY MONEY BACK THAT I HAVE PAID OUT. I WAS NOT EXPECTING TO REPLACE THESE TIRES FOR AT LEAST ANOTHER TWO YEARS. I TRAVEL ALOT IN THIS VEHICLE, WITH MY 20 MONTH OLD DAUGHTER, AND I WAS NOT GOING TO WAIT TO BECOME A STATISTIC BEFORE REPLACING THESE TIRES. CAN ANYONE HELP TO GET THESE TIRES PUT ON FIRESTONES RECALL?( DOT NUMBER: W2HL TIRE SIZE: 235/75R15 )

THE TIRES ARE GETTING LOUDER AND ROUGHER ON THE ROAD. IF THIS IS NORMAL I WANT A WRITTEN GARUNTEE( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )

PE00-020; TIRE SIZE P23575R15, DOT W2HL1PY468, ORIGINAL EQUIPMENT ON A 1999, FORD, EXPLORER WITH 17,000 MILES. 2 OUT OF 4 TIRES ARE DRY ROTTING RIGHT WHERE THE TREAD MEETS THE SIDEWALL. FIRESTONE STATED THAT IT IS VERY UNUSUAL . *AK

CONSUMERS FIRESTONE WILDERNESS AT TIRE (P235/75R15) WERE VERY LOUD WHILE DRIVING AND EXPERIENCED FINE CRACKING ON ALL THE TIRES WERE THE TREAD ATTACHES TO THE TIRE WALL, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM

FIRESTONE WILDERNESS AT TIRES WERE SEPARATING AND THE DEALER DID NOT HAVE ANY REPLACEMENT TIRES IN STOCK (DOT # DOT VDHL), CONSUMER REPLACED THE TIRES AND REQUEST REIMBURSEMENT. NLM

DEALER ADVISED CONSUMER TO INSPECT THE FIRESTONE WILDERNESS AT TIRES DUE TO THE MEDIA ATTENTION, CONSUMER FOUND THAT THE LEFT FRONT TIRE HAD A SIZEABLE BUBBLE ON THE INSIDE WALL PRIOR TO OFFICIAL BULLETINS, CONSUMER REPLACED ALL FOUR TIRE AND REQUEST REIMBURSEMENT. NLM

REAR DRIVERS SIDE FIRESTONE WILDERNESS AT TIRE EXPERIENCED PLY SEPARATION IN SIDEWALL AREA AND CONSUMER HAD THE TIRES REPLACED, CONSUMERS TIRES WERE INCLUDED IN RECALL 00T-005 AND TOOK VEHICLE TO FIRESTONE TO HAVE THEM REPLACED BUT SINCE FIRESTONE HAD NO TIRES CONSUMER TOOK VEHICLE TO COMPETITORS DEALER AND HAD ALL FOUR TIRES REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM

REAR WINDSHIELD EXPLODED AND SHATTERED WHILE DRIVING WITH PASSENGER'S WINDOW DOWN. FORD CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK

TIRE BROKE IN BELT WHILE DRIVING ON A GRAVEL ROAD. THIS IS THE NINTH FAILURE OF THESE TIRES AND FAR EXCEEDS ANY FAILURE RATE I 'VE EVER HAD IN SIMILAR DRINVING CONDITIONS. THIS IS TWO OF FIVE TIRES THAT HAVE GONE FLAT WHILE DRIVING. THE SUSPENSION IS SMOOTH ENOUGH TO ALLOW DRIVING ON A NEARLY FLAT TIRE AND TI THINK THIS IS WHY THE SMA;LLER TIRES ARE FAILING AS WELL. THESE PRODUCTS ARE UNSAFE AND CERTAINLY ARE NOT "ALL TERRAIN" BUT AWFULLY TENDER INSTEAD. *AK( DOT NUMBER: W2CUIPX458 TIRE SIZE: P255R/7016 )

SOME OF THE ROLLOVER PROBLEMS COULD BE ATTRIBUTED NOT ONLY TO FIRESTONE TIRES BUT THE STEERING WHICH OVERSTEERS, IS AS SENSITIVE AS THE POWER STEERING IN THE 1950 7 1960'S. SUGGEST YOU LOOK INTO THIS. THIS VEHICLE HANDLES VERY POORLY ON WET ROADS AND SMALL PUDDLES, IT WANTS TO GO WHEREEVER IT FEELS LIKE. SUGGEST YOU LOOK INTO THIS. SHOULD ALSO HAVE THE EXTREMELY HIGH CENTER OF GRAVITY LOOKED AT CLOSELY.

I OWN FORD EXPLORER SPORT W/P255/70/R16 WILDERNESS A/T OWL TIRES. ONE WEEK BEFORE THE TIME RECALL I HAD TO HAVE RIGHT REAR TIRE PATCHED. THE TIRE COMPANY TOLD ME TO TAKE THE TIRES BACK TO FIRSTONE DUE TO THE FACT THAT THERE WERE STRESS CRACKS FORMING BETWEEN THE WHEEL & TREAD. I TOOK THEM TO FIRESTONE DEALER & HE PUT ME ON A LIST TELLING ME THAT MY TIRES WERE NOT A RECALL. 2 WEEKS LATER I CALLED TO TELL HIM THE CRACKS LOOKED WORSE. HE SAID BRING EXPLORER IN ON TUES. & WE WILL REPLACE THEM. THEY DID REPLACE 4 (NOT THE SPARE) WITH NO QUESTIONS & NO ARGUMENT. WHAT IS GOING TO HAPPEN TO THE SPARE TIRE DOWN THE LINE WHEN THE TIRE PROBLEM IS FORGOTTEN? IT WILL GET THE STRESS CRACKS SINCE IT CAME WITH THE OTHER 4 TIRES. I SENT AN E-MAIL SEPT. 1, 2000, REGUARDING THIS MATTER, TO NHTSA.DOT.GOV. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: 255/70/R16 )

CONSUMER HAD RECALLED FIRESTONE WILDERNESS TIRES REPLACED, CONSUMER UNHAPPY BECAUSE THEY HAD TO PURCHASE A MORE EXPENSIVE TIRE BECAUSE THEY WERE THEY ONLY ONES LEFT IN STOCK, HOWEVER THE DEALER ONLY HAD THREE TIRE AND THE CONSUMER HAD TO DRIVE 40 MILES TO PICK UP TWO ADDITIONAL TIRES FROM ANOTHER LOCATION, CONSUMER SPEND $214. OUT OF POCKET FOR REPLACEMENT TIRES AND WANTS TO BE REIMBURSED. NLM

CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER SEAT BELT DID NOT LOCK UP UPON IMPACT. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHY HAS THE WILDERNESS AT 16 IN TIRES MADE IN THE SAME FACTORY AS THE 15 IN. ONES NOT BEEN RECALLED? HOW CAN ONE IN. DIFFERENCE IN SIZE MAKE THEM SAFE? FORD EXPLORERS WITH THE EDDIE BAUER PACKAGE ALL COME EQUIPED WITH 16 IN. FIRESTONE TIRES. PLEASE LOOK INTO THE PROBLEM! THANK YOU. *AK (DOT NUMBER: VDCUIPX129 TIRESIZE: 255/70R16)

THE CONSUMER HAD TWO LEASED VEHICLE WITH FIRESTONE TIRES, ONE OF THE VEHICLE'S TIRES WERE REPLACED WITH GOODYEAR TIRES, THE OTHER VEHICLE'S TIRES WERE REPLACED WITH FIRESTONE WILDERNESS AT III WHICH WERE MADE IN DECATUR, THE CONSUMER DOES NOT WANT THESE TIRES AND WANTS THEM REPLACED (WILDERNESS AT III). NLM

FIRESTONE TIRES, INCLUDED IN RECALL 00T005, EXPERIENCED CRACKING, CONSUMER REPLACED TIRES DUE TO BEING PUT ON A WAITING LIST AND REQUESTS FULL REIMBURSEMENT. *SLC

FIRESTONE TIRES WERE INCLUDED IN RECALL 007005, CONSUMER PURCHASED TIRES DUE TO THE LENGTHY WAIT FOR REPLACEMENT TIRES, CONSUMER REQUESTS FULL REIMBURSEMENT. *SLC

CRACKS HAVE DEVELOPED AT THE ROOT OF TREADS ON ALL FOUR TIRES. I HAVE SENT TWO E-MAILS TO FIRESTONE AND THEY HAVE NOT RESPONDED TO MY SPECIFIC CONCERNS. LOCAL FIRESTONE DEALERS HAVE TOLD ME THE TIRES ARE SAFE. UNDER THE CURRENT CIRCUMSTANCES WITH FIRESTONE, I DO NOT FEEL SAFE DRIVING WITH THESE TIRES. (DOT NUMBER: VNCU1PX TIRESIZE: P255/70R16)

DRIVER SIDE REAR SEAT BELT WILL NOT EXTEND FROM THE HOUSING MECHANISM, CAUSING SEAT BELT TO BE INOPERABLE. ALSO, DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT LATCH IN THE BUCKLE HOUSING MECHANISM, CAUSING BELT TO BECOME INOPERABLE. ALSO, EXPERIENCED A PROBLEM WITH WINDSHIELD WIPERS; WHEN DRIVING IN RAINY WEATHER CONDITIONS, WINDSHIELD WIPERS STOP WORKING, CAUSING POOR DRIVER'S VISIBILITY. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

PE00-020; ORIGINAL EQUIPMENT ON FORD, EXPLORER, 1999, P23575R16, DOT W2HL WITH 23000 MILES. FRONT RIGHT TIRE HAS DEVELOPED TWO PIN HOLES ON THE OUTER WALL, CAUSING A SLOW LEAK. *AK

CONSUMER, AT OWN EXPENSE, REPLACED RECALLED FIRESTONE TIRES DUE TO DEALER NOT HAVING TIRES IN STOCK AND WANTS FULL REIMBURSEMENT FOR REPLACEMENT. *SLC

PE-00-020 - TIRE SIZE P23575R15, DOT NUMBER NOT AVAILABLE. TIRES WERE REPLACED UNDER FIRESTONE RECALL, TIRES HAD LESS THEN 100 MILES ON THEM. WHEN DRIVING ON THE HIGHWAY AT 50 MPH, RIGHT PASSENGER'S SIDE REAR TIRE SUDDENLY DEFLATED WITHOUT PRIOR WARNING WHICH CAUSED DRIVER TO LOSE CONTROL. TIRE WAS INSPECTED, AND WAS DETERMINED THAT TIRE WAS DEVELOPING CRACKS/STARTED TO SEPARATE AT SIDEWALL. TIRES WERE REPLACED AT ROCHESTER AUTO IN WEBSTER NEW YORK 716-787-1700. *AK *SLC

MY FORD HAS THE WILDERNESS AT P255/70R16 TIRES ON IT. AFTER DOWNLOADING YOUR DATABASE - I AM AFRAID TO DRIVE MY VEHICLE. I HAVE TWO SMALL CHILDREN AND AFTER READING YOUR DATABASE, I COUNTED AT LEAST 100 INCIDENTS ON THAT REPORT INVOLVING THE P255/70R16 TIRES. ARE THEY GOING TO BE PUT ON THE ADVISORY PAGE? I JUST BOUGHT THIS TRUCK (USED) I THOUGHT IT WAS MY DREAM TRUCK AND I CAN NOT EVEN DRIVE IT. I CAN'T AFFORD NEW TIRES NOW - EVEN PRORATED. IS THEIR ANY AVENUE FOR ME? THE DOT # STARTS WITH A 'W2' SAME AS THE P235/70R16 ADVISORY, DOES THAT HELP ME OUT ANY? WILL THEIR BE AN UPDATE?

ONE WHEEL EMERGENCY BRAKE DESIGN ISN'T SUFFICIENT TO HOLD ON STEEP HILLS. *SLC

I HAVE THE WILDERNESS AT P235/75R15 TIRES ON MY 1999 FORD EXPLORER; HOWEVER, THEY ARE NOT THE ONES THAT WERE MADE AT THE DECAUTER, IL PLANT. WHAT ARE WE SUPPOSE TO DO? WE HAVE THE EXACT TIRE THAT IS BEING RECALLED, EXCEPT IT WAS MADE AT A DIFFERENT PLANT. ALL TIRES SHOULD BE RECALLED. PLEASE CONTACT ME TO DISCUSS. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

MY FAMILY AND I ARE AFRAID TO RIDE IN THIS VEHICLE. (DOT NUMBER: VD TIRESIZE: 235/75/R15)

RIM HAS A MANUFACTURER DEFECT THAT CAUSES AIR PRESSURE TO LOWER AFTER A LONG DRIVE, AND RIMS GETTING HOT. LEAK WOULD START AFTER PARKING DUE TO HEATED RIM. DEALER HAS BEEN CONTACTED.*AK

WHILE DRIVING ONE OF THE TIRES SPLIT IN THE SIDEWALL, CONSUMER WAS ON A WAITING LIST BUT DECIDED TO REPLACED ALL FOUR RECALLED TIRES AND SPARE WITH A DIFFERENT BRAND BECAUSE THE DEMAND FOR THAT TIRE WAS SO HIGH THAT THE INVENTORY IN HER CITY WAS LOW, CONSUMER REQUEST REIMBURSEMENT FOR ALL FIVE TIRES. NLM

WHEN I HAD THE FIRESTONE TIRES REPLACED, THE MECHANOC SHOWED ME THE SHOCKS-THE DRIVER SIDE REAR WAS BADLY DAMAGED, THE PASSENGER REAR WAS DAMAGED, BUT NOT AS BAD AS THE DRIVER SIDE. THE FRONT SHOCKS WERE NOT DAMAGED. INTERESTING THAT (A)FORD EXPLORER(B)REAR LEFT SHOCK COMPLETELY BLOWN (C)REAR PASSENGER SHOCK DAMAGED BUT NOT AS BAD AS DRIVER SIDE (D)FRONT SHOCKS NOT DAMAGED (E)I BELIEVE THERE HAVE BEEN MORE PROBLEMS WITH FORD EXPLORER FIRESSTONE TIRES ON THE DRIVER SIDE REAR THAN ANY OTHER LOCATION. DESIGN DEFECT BY FORD?

ONE OF THE TIRES BEGAN TO SPLIT NEAR THE TOP OF THE TIRE BY THE THREAD I HAD ALL OF MY TIRES REPLACED BEFORE THEY CAUSE ME AN ACCIDENT I HAD NO HELP FROM FIRESTONE AFTER I HAD TRIED TO GET THEM REPLACED AT DIFFERENT FIRESTONE, STORES AROUND TOWN, IF FIRESTONE NEW ABOUT THE DEFECT AS I THINK THEY DID YOU SHOULD DO SOMETHING ABOUT IT NOW IM HAVING PROBLEMS GETTING MY REINBURSEMENT FROM THE TIRES I BOUGHT AND I GOT A LETTER FROM FIRESTONE TRYING TO PUT THE BLAME OF THE ACCIDENTS ON FORD OR ON THE AMOUNT OF AIR IN THE TIRE OR THAT THEY MIGHT HAVE BEEN NOT PROPERLY FIXED AFTER A FLAT AND THATS WHY THERE HAVE BEEN SO MANY ACCIDENTS INVOLVING THERE TIRE .*AK (DOT NUMBER: VDHL1PX019 TIRESIZE: 235 75R15)

WHEN PUTTING ON NEW TIRES CONSUMER NOTICED THAT WHEN WHEELS WERE WELDED THEY WAS NOT DOWN GRINDED SMOOTHLY. CONSUMER COULD SEE WHEELS MOVE SIDE TO SIDE. ALSO, WHEELS WERE VIBRATING VIOLENTLY . PLEASE PROVIDE FURTHER INFORMATION.*AK

CONSUMER DEFECTIVE FIRESTONE TIRES CAUSED THE VEHICLES FRONT END TO SHAKE WHILE DRIVING AT HIGHWAY SPEEDS. NLM

NO FAILURE YET BUT POOR HANDLING AND VISIBLE CRACKING. FIRESTONE DEALERS WILL NOT CERTIFY AS TO BEING SAFE, NOR WILL THEY REPLACE THE TIRES. I WILL REPLACE, BUT I WANT FIRESTONE TO PAY FOR MY NEW TIRES.*AK (TIRESIZE: 255/70/16)( DOT NUMBER: TIRE SIZE: 255/70/16 )

VEHICLE FAILS TO START ON OCCASION; RUNS ROUGH ON OCCASION.. *AK

FIRESTONE TIRE EXPERIENCED A FAILURE AND CONSUMER REQUESTED REIMBURSEMENT FOR THE TIRE AND THE DAMAGED WHEEL, FIRESTONE DENIED THE REQUEST SAYING THAT THE PURCHASE DATE WAS PRIOR TO JANUARY 1, 2000, HOWEVER THE CONSUMER SAYS THE PURCHASE DATE WASN'T UNTIL JULY 22, 2000. *SLC

HAD TIRES REPLACED WITH MICHELIN BRAND BECAUSE OF FIRESTONE RECALL. *JG

SEVERE HESITATION PROBLEMS WHEN ACCELERATOR PRESSED VEHICLE ALMOST STALLS OUT. *AK

FIRESTONE WILDERNESS AT TIRES (P255 70 R16) EXPERIENCE ROAD NOISE. *SLC