There are 43 owner-reported steering complaints for the 2000 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
WHEN TURNING THE CAR STEERING WHEEL TURNS POPS AND CLICKS WITHOUT TIRES OR STEERING COLLUM TURNING LIKE IT'S BROKE OFF OF THE COLLUM AS WELL THE CAR COME OUT OF PARK AND ROLLS OFF WILE CAR IS OFF AND IN PARK WITH KEYS OUT SHIFTERS ALSO VERY LOOSE AS THE STEERING GOES IT FIRST HAPPEND GOING DOWN THE HIGHWAY AND WE JUST STARTED DRIFTING IN AND OUT IF LANES WITH LITTLE CONTROL HAPPENS WHEN CARS OFF ON MOVING OR NOT NOTHING CHANGES DOES SEEM TO IMPROVE WHEN IT'S IN 4WD
THE POWER STEERING RANDOMLY GOES OUT WHILE DRIVING AND WHEN THAT HAPPENS MY CAR WON'T ACCELERATE. I TURN MY CAR OFF AND BACK ON AND IT FIXES IT TEMPORARILY
SOMETIMES WHEN I HAVE MY TURN SIGNAL ON SMOKE WILL COME OUT FROM THE STEERING WHEEL WHERE THE EMERGENCY SIGNAL BUTTON IS ON TOP OF THE STEERING WHEEL. IT DOESN'T HAPPEN EVERYTIME I USE IT BUT IT HAPPENS QUITE OFTEN. *TR
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT SMOKE WOULD EMIT FROM THE STEERING COLUMN INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 152,603.
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE VEHICLE WAS PARKED IN THE RESIDENCE DRIVEWAY, AND CAUGHT FIRE. THERE WERE NO PRIOR WARNINGS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE WHICH ORIGINATED UNDERNEATH THE HOOD IN THE ENGINE COMPARTMENT. THE FLAMES MELTED THE SIDING OF THE HOUSE. THE VEHICLE REMAINED AT THE RESIDENCE. THE CONTACT STATED THAT THE FIRE COULD POSSIBLY BE RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING A LEFT TURN WITH THE LEFT TURN SIGNAL ENGAGED WHEN WHITE SMOKE EMITTED FROM THE STEERING COLUMN. THE DEALER WAS CALLED AND INFORMED THE CONTACT THAT THE MULTI FUNCTION SWITCH COULD POTENTIALLY BE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SPEED CONTROL ASSEMBLY. THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL REMEDY. TWO WEEKS LATER, WHEN THE VEHICLE WAS STARTED, THE STEERING COLUMN BEGAN SMOKING. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT INSPECTED. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR DID NOT CAUSE THE STEERING COLUMN TO BEGIN SMOKING. THE VEHICLE WOULD HAVE TO BE LEFT AT THE DEALER FOR THE STEERING COLUMN TO BE TAKEN APART FOR FURTHER INSPECTION. NO REPAIRS WERE MADE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 119,000 AND CURRENT MILEAGE WAS 119,065.
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. WHILE STOPPED AT A STOP LIGHT, SMOKE APPEARED FROM THE STEERING COLUMN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN FAILED. THEY FURTHER STATED THAT ONCE THE SWITCH FAILS, IT COULD CATCH FIRE. THE VEHICLE CANNOT BE DRIVEN UNTIL THE SWITCH IS REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
DURING AN UP-HILL LEFT HAND TURN AT SPEED LESS THAN 10 MILES PER HOUR THE DRIVER'S SIDE SWAY BAR LINK FAILED AND BROKE WITH A LOUD BANG. A SWAY BAR LINK KIT WAS PURCHASED FROM NAPA AND REPLACED BY THE OWNER. *TR
GEAR SHIFT FELL OFF WHEN TRYING TO BACK OUT OF DRIVEWAY. THE ENTIRE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THANK HEAVENS WE WERE IN THE DRIVEWAY AND NOT ON THE ROAD.*CN
MY WIFE WAS DRIVING MY DAUGHTERS 2000 FORD EXPLORER ON TEXAS 183 IN AUSTIN TEXAS WHEN THE STEERING WHEEL BECOME VERY ERRATIC AND TURNED TO THE LEFT OVER TWO LANES INTO THE CENTER CONCRETE BARRIER. SHE HAD NO CONTROL OVER THE STEERING TO STRAIGHTEN THE VEHICLE. IT SEEMED THE VEHICLE ANTI-SKID COMPUTER TOOK CONTROL OF THE WHEELS. *TR
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THERE IS A SAFETY RECALL ON HIS VEHICLE AND HE SCHEDULED AN APPOINTMENT WITH THE DEALER FOR THE RECALL REPAIR. ONCE HE ARRIVED AT THE DEALER, HE WAS DENIED SERVICE BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THAT PARTICULAR DEALER. HE STATED THAT SMOKE WAS RISING FROM THE STEERING COLUMN. THE VEHICLE WAS INSPECTED BY HIS LOCAL MECHANIC. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
1.SHIFT LEVER WOULD STICK ON OCCASIONS HAD TO JIGGLE SHIFTER TO PUT IT IN GEAR. 2.WHILE PUTTING VEHICLE IN DRIVE, SHIFT HANDLE BROKE OFF, LOCKING THE KEY IN THE IGNITION SWITCH. 3. DEALER REPLACED STEERING COLUMN WAS TOLD BY DEALER MAINTENANCE THAT THIS WAS THE THIRD ONE THIS YEAR FOR THAT PARTICULAR DEALERSHIP. *TR
DT: THE CONSUMER COMPLAINED ABOUT A STEERING FAILURE ON HIS 2000 FORD EXPLORER WHILE DRIVING AT 45 MPH. WHILE DRIVING THE STEERING WHEEL CAME COMPLETELY OFF THE STEERING COLUMN. THE VEHICLE FLIPPED OVER TWICE AFTER THE STEERING WHEEL CAME LOSE. THE DRIVER SUSTAINED AN INJURY. A POLICE REPORT WAS TAKEN. CONSUMER HAS BEEN IN CONTACT WITH FORD ON SEVERAL OCCASIONS. FORD SENT SOMEONE TO INSPECT THE VEHICLE , AND THEN TOLD THE CONSUMER THAT THERE WERE NO PROBLEMS WITH THE VEHICLE. THE CONSUMER READ IN THE NEWS PAPER THAT THERE HAS BEEN A RECALL ON THE 2000 EXPLORER FOR STEERING PROBLEMS. THE CONSUMER HAS BEEN IN CONTACT WITH HIS ATTORNEY. THE VEHICLE IS BEING STORED AT THE FAMILY HOME IN CASE SOMEONE MAY NEED TO INSPECT IT. EVERY TIME THAT CONSUMER SPEAKS TO FORD, THEY KEEP TELLING HIM THAT HE WERE NOT GETTING ANY MONEY.*AK WHEN THE CNOSUMER APPLIED THE BRAKES, HE SWERVED AND THEN LOST CONTROL OF THE VEHICLE. *JB
ON A CLEAR, SUNNY MORNING IN PHOENIX I WAS MAKING A TURN ON THE AIRPORT EXIT RAMP LEADING TO THE 143 AT 35-45MPH. SUDDENLY I FEEL A CLUNK IN THE FRONT STEERING/SUSPENSION AND MY 4 DR, 4X4 2000 EXPLORER OVERSTEERS. I STRUGGLE TO KEEP THE EXPLORER STRAIGHT AND NOT ROLL OVER. I LOST CONTROL OF THE STEERING MECHANISM FOR A FEW SECONDS BEFORE I REGAIN TOTAL CONTROL. I STOP IN A EMERGENCY LANE AND VISUALLY INSPECT EXPLORER FRONT SUSPENSION/STEERING. I NOTICE FROM THAT POINT FORWARD THAT THERE ISN'T ENOUGH RESISTENCE WHEN I STEER AND THAT IT STEERS TOO EASILY. I BRING THE CAR IN TO THE FORD DEALER ON JUNE 16, 2005 AND AT THE END OF THE DAY THE DEALER ADVISES ME THAT THE BALL JOINTS NEED TO BE REPLACED. THE SERVICE ADVISOR STATES THAT IT IS COMMON ON THE EXPLORER TO REPLACE BALL JOINTS BECAUSE THE EXPLORER WEARS THEM OUT QUICKLY. MY EXPLORER ONLY HAS 52,000 MILES AND I'VE HAD IT FOR ALMOST 5 YEARS. I'VE READ ON THE INTERNET SINCE THIS INCIDENT THAT FORD EXPLORERS HAVE HAD PROBLEMS WITH THEIR BALL JOINTS, THAT THEY COME WITHOUT A LUBRICATION NIPPLE AND THAT THEY TEND TO DRY OUT AND DETERIORATE!!! I FEEL THAT THIS SHOULD BE A SAFETY RECALL BECAUSE I COULD HAVE GOTTEN KILLED DUE TO THESE FAULTY BALL JOINTS. I AM AN EXCELLENT DRIVER AND I KEEP MY EXPLORER IN TIP-TOP CONDITION. PLEASE ACT BEFORE SOMEONE ELSE DOES LOSE CONTROL AND ROLLS OVER. I AM GETTING RID OF THIS VEHICLE AS SOON AS I CAN.
DT: CONTACT STATED NOISE WAS COMING FROM THE STEERING WHEEL, MAKING IT DIFFICULT TO STEER THE VEHICLE. CONSUMER ASKED IF THERE WAS A COVERING TO PUT ON THE STEERING WHEEL, BUT THERE WAS NOT. THE ONLY SOLUTION WAS TO REPLACE THE ENTIRE STEERING COLUMN ASSEMBLY. CONSUMER DID PUT AN AFTER MARKET STEERING WHEEL COVER, BUT DID NOT HELP, IT WOULD ABSORB THROUGH THE COVER. THIS HAPPENED EVERY TIME THE WHEEL WAS GRIPPED. THE SERVICE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED. *AK
WHILE DRIVING, SPARKS AND SMOKE STARTED COMING THROUGH THE STEERING WHEEL AREA AFTER USING THE LEFT TURN SIGNAL THERE WAS AN EMERGENCY BUTTON RIGHT ABOVE THE STEERING WHEEL WERE THE SMOKE CAME IN. *AK *SC *JB
MY 2000 V8 FORD EXPLORER EXPERIENCED A SERIOUS AND SUDDEN LOSS OF STEERABILTY, WHICH LED TO LOSS OF CONTROL AND INABILITY TO TURN A CORNER - AND VEHICLE RAN ACROSS TRAFFIC INTO FIELD ON OTHER SIDE OF ROADWAY. THE POWER STEERING HOSE IN THE ENGINE COMPARTMENT BECAME UNFASTENED DUE TO EVERYDAY VIBRATION, AND MOVED INTO A POSITION WHERE IT WAS RUBBING AGAINST ONE OF THE BELT PULLEYS (THE ONE NEAREST THE POWER STEERING FLUID RESERVOIR). THIS CAUSED THE POWER STEERING HOSE TO RUPTURE, WITH IMMEDIATE LOSS OF POWER STEERING. I FEEL FORTUNATE TO HAVE MY WIFE STILL ALIVE AFTER THIS EPISODE OF POOR DESIGN. IF NOT FOR A SMALL BREAK IN ONCOMING TRAFFIC, SHE MAY WELL HAVE BEEN KILLED WHILE ATTEMPTING TO COMPLETE A RIGHT TURN AT AN INTERSECTION. SINCE THIS OCCURRED TODAY, I HAVE NOT YET HAD THE VEHICLE REPAIRED.
THE ENGINE HAS BEEN REPLACED TWICE, THE STEERING WHEEL STARTED TO SMOKE. THE DEALER STATED THAT THERE WAS A MECHANICAL DEFECT IN THE STEERING COLUMN. *JB THE KNOCKING WOULD ONLY OCCUR IN THE FALL AND WINTER MONTH'S. ON ONE OCCASION THE WHILE SITTING AT A RED LIGHT, SMOKE STARTED COMING FROM THE STEERING WHEEL. *SC
IN MARCH OF 2004, I TOOK MY 2000 FORD EXPLORER XLT FOR GENERAL SERVICE, THE MECHANIC FOUND THAT THE FRONT PINION SEAL, AND TORQUE CONVERTER SEALS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THANK THE LORD THAT I TOOK OUT AND EXTENDED WARRANTY ON THE VEHICLE WHEN I PURCHASED IT SEPT, 2002. THE REPAIRS WHERE COMPLETED, I ALSO TOOK IT BACK TO MY MECHANIC TO CHECK AND MAKE SURE THE WORK WAS DONE. ON 10/26/04 I TOOK THE VEHICLE BACK IN AGAIN FOR WORK TO BE DONE AND THE MECHANIC AGAIN FOUND THE FRONT PINION TO BE LEAKING, ALSO FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE NEEDED AND THAT THE POWER STEERING PUMP WAS CHATTERING. JUST SOME BACKGROUND INFORMATION: THE VEHICLE WAS ORIGINALLY OWNED BY MY SISTER, WHEN I PURCHASED THE VECHICLE, SHE WAS TURNING IN HER 2 YEAR LEASE. WHEN I TOOK THE VEHICLE OVER IT ONLY HAD 11,681 MILES ON IT. THE FIRST REPAIRS WERE AT 37126 MILES, SECOND TIME MILES WERE 45721 MILES. I ALSO HAVE SEVERAL AREA'S ON THE VEHICLE THAT HAVE RUST. I CAN REMEBER A FEW YEARS AGO WHEN THE 3 MAJOR CAR COMPANIES TALKED ABOUT RUST NOT GOING TO BE A PROBLEM. ONE OF THE PLACES WITH RUST IS ON THE RADIATOR SUPPORT. I JUST WONDER HOW FORD OR ANY OF OUR OTHER US CAR COMPANIES CAN EXPECT US TO KEEP BUYING INFERIOR PRODUCTS AND PAY ALOT MORE MONEY. *JB
Showing 1–20 of 43 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026