NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ford Explorer. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY 2014 FORD EXPLORER IS EMITTING A SMELL IN THE THE VECHICLE. I DRIVE MY TRUCK ALL DAY 5 DAYS A WEEK WITH MY JOB AND I HAVE BEEN EXPERINCING DIZZINESS AND HEADACHES AND BREATHING PROBLEMS. I BORROWED A FRIENDS CARBON MONOXIDE FOR A COUPLE OF DAYS AND IT DETECTED READINGS OF (CO). I FIND THAT I HAVE TO DRIVE WITH MY WINDOWS OPEN IN ORDER TO HAVE FRESH AIR WHILE DRIVING SO I DON'T GET SLEEPY. THE SMELL IS PERSISTANT THROUGHOUT MY WORK DAY AND I'M VERY CONCERNED ABOUT THE CARBON MONIXIDE AND HOW IT IS EFFECTING MY HEALTH. THE ODOR OCCURS WHILE DRIVING, SITTING IN TRAFFIC OF AT RED LIGHTS EVERY DAY.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN ON SEVERAL OCCASIONS, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITH THE RPM'S ABOVE 3500. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
MY WINDSHIELD TRIM BLEW OFF WHEN DRIVING DOWN HIGHWAY AND FORD REFUSES TO FIX IT.
EXHAUST FUMES ENTER CABIN WHILE IDLING OR PARKED WITH ENGINE RUNNING. THE DATE LISTED WAS THE LAST DATE THE INCIDENT OCCURRED. THIS HAS HAPPENED 6-8 TIMES OVER THE PAST YEAR.
WHEN DRIVING CAR I HAVE NOTICED IT MOST WHEN I HAVE TO ACCELERATE QUICKLY IF THE AC IS RUNNING I GET THIS STRONG SMELL OF EXHAUST INSIDE THE CAR. IN A FEW LONG DISTANCE TRIPS I HAVE HAD HEAD ACHES AND I HAVE TO THINK THAT THE SMELL IS THE CAUSE.
CARBON MONOXIDE EXHAUST COMING INTO CAR
THERE IS A HORRIBLE SMELL IN MY CAR WHEN I AM DRIVING IT. SO BAD THAT MY CHILDREN AND I HAVE BEEN GETTING HEADACHES NOT KNOW WHAT THE SMELL IS CAUSED FROM. IT IS HORRIBLE FUMES INSIDE THE CARD.
TAKATA RECALL CUANDO LO MANEJO SE MUEVE MUCHO ES DIFCIL DE CONTROLAR A 60 MILLAS PARESE UN BOTE 🚣 SE MUEVE DE LADO A LADO COMO SI PATINARA MAS EN EL FREEWAY ES MUY RIESGOSO
ABOUT A MONTH AGO I STARTED NOTICING A STRANGE EXHAUST ODOR INSIDE MY VEHICLE WHILE THE VEHICLE WAS BEING DRIVEN. IT MADE ME FEEL NAUSEATED AND DIZZY WHILE DRIVING.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ODOR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY SCHULTENS FORD (2400 W 6TH ST, THE DALLES, OR) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CRACKS IN THE HEADLAMP ASSEMBLIES. THE DEALER STATED THAT THE VEHICLE NEEDED ADHESIVE ADDED TO THE OPENING OF THE HEADLAMP ASSEMBLIES. THE VEHICLE WAS REPAIRED. THE CONTACT'S HUSBAND SUSTAINED HIGH HEMOGLOBIN LEVELS AND REQUIRED MEDICAL ATTENTION. ONE YEAR PRIOR TO THE FAILURE, THE CONTACT'S HUSBAND WAS HOSPITALIZED BECAUSE HIS BLOOD HEMOGLOBIN LEVELS WERE HIGH DUE TO CARBON MONOXIDE POISONING. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.
The contact owns a 2014 Ford Explorer. The contact stated that while turning the vehicle in either direction, there was a knocking sound coming from the front of the vehicle. Also, while driving at various speeds, the vehicle would shake and vibrate. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was included in the NHTSA campaign number 20V692000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. Also, while operating the vehicle the check engine light would remain illuminated. The failure mileage was 40,000.
THERE ARE GAS/EXHAUST FUMES COMING INTO THE CABIN OF THE VEHICLE THROUGH THE HEATER FROM THE ENGINE COMPARTMENT. IT SMELLS LIKE NATURAL GAS. IT SMELLS WHEN STANDING OUTSIDE NEAR THE ENGINE COMPARTMENT AS WELL. I BROUGHT IT TO FORD TO FIX IT AND THEY REPAIRED SOME EXHAUST ISSUES IN THE REAR BUT IT DID NOT SOLVE THE PROBLEM. I AM BRINGING IT BACK IN AND NOW SEE THAT THIS IS A HUGE PROBLEM WITH THESE CARS FROM 2010-2015.
I PURCHASED MY USED 2014 FORD EXPLORER SPORT IN JANUARY 2017. IT IS IN EXCELLENT CONDITION, HOWEVER I HAVE DISCOVERED THAT MY VEHICLE EMITS A SULPHUR "ROTTEN EGG" SMELL WHEN I ACCELERATE TO A HIGH SPEEDS. AFTER RESEARCHING THIS ISSUE, I FOUND THAT IT IS A COMMON PROBLEM WITH FORD EXPLORERS BETWEEN YEARS 2013-2017 AND MAY BE AN EXHAUST ISSUE. I HAVE A WARRANTY ON MY VEHICLE, BUT NOTICED THIS IS NOT COVERED PART AS PART OF MY WARRANTY PACKAGE AND THERE IS CURRENTLY NOT A FORD RECALL ON THIS ISSUE. THIS IS UNSAFE AND A PROBLEM FOR MANY OWNERS LIKE ME. I DO NOT FEEL SICK WHEN I DRIVE MY CAR, BUT HAVING EXHAUST CHEMICALS IN THE AIR WHEN I DRIVE CAN POSE A SERIOUS THREAT AFTER REPEATED EXPOSURE AND COULD POTENTIALLY CAUSE SERIOUS HEALTH PROBLEMS FOR ME AND OTHER PASSENGERS. IT IS AN ISSUE THAT IS CLEARLY OBVIOUS WHEN YOU ACCELERATE AND NEEDS TO FIXED BY THE FORD MANUFACTURER.
A MALFUNCTION OF THE ELECTRIC POWER STEERING SYSTEM OCCURRED, THE VEHICLE WARNING LIGHTS FOR THE STABILITY CONTROL AND THE STABILITY CONTROL SYSTEM OFF TURNED ON ON THE WARNING INDICATOR DASHBOARD. THIS CAUSE A LOSS OF STEERING ASSIST ON MY VEHICLE WHILE I WAS GOING UP TO BIG BEAR ON HIGHWAY 330. THE VEHICLE WAS VERY DIFFICULT TO STEER AND CONTROL MAKING IT A VERY UNSAFE AND DANGERS DRIVE. LUCKILY I WAS GOING AT A VERY SLOW SPEED DO TO TRAFFIC CONDITIONS. I DON'T KNOW WHAT COULD OF HAPPEN IF I WAS GOING AT THE SPEED LIMIT POSTED. THERE IS A RECALL ON THE 2011,2012,AND 2013 REGARDING THIS ISSUE "SUSPENSION & STEERING, MAY 29, 2014" THE FORD RECALL NUMBER IS 14S06. MY CAR IS STILL IN BIG BEAR UNABLE TO DRIVE ANYMORE STEERING WHEEL IS STUCK NOW THAT I PARKED IT.
STRONG "NATURAL GAS" SMELL INSIDE CAR WHILE DRIVING AND VERY NOTICEABLE OUTSIDE OF CAR UPON EXITING INTERIOR. CAN SMELL FROM INSIDE MY HOUSE WHEN PARKED IN GARAGE. STARTED 1/26/17 WITH 63,200 MILES ON MY SUV. TOOK TO FORD FOR SERVICE ON 1/30/17 AND WAS TOLD THERE WERE NO EMISSION PROBLEMS AND THAT IT WAS DUE TO MY PTU WHICH NEEDED TO BE REPLACED ALONG WITH PTU VENT VALVE.
SEVERAL OCCASIONS EXHAUST FUMES ENTER INTO CAB AREA WHEN ACCELERATING WITH AC ON. THIS IS AN ONGOING ISSUE. I HAVE HAD VEHICLE IN FORD SERVICE TO REPAIR THIS ISSUE, BUT EVEN AFTER SEVERAL DAYS IN SHOP, ISSUE HAS NOT BEEN RESOLVED
I RECENTLY BOUGHT A 2014 FORD EXPLORER. I'VE BEEN NOTICING AN EXHAUST LEAK/SMELL THAT LEAKS INTO THE CAB OF THE VEHICLE. THE FIRST TIME I NOTICED THE SMELL WAS AFTER ACCELERATING ON TO THE HIGHWAY AT ABOUT 3500-4000 RPM. IT SEEMS TO GET WORSE EVERY DAY. AS SOON AS THE VEHICLE STARTS I SMELL IT. THE ONLY TIME IT GOES AWAY IS WHEN I'M CRUISING WITH THE WINDOWS CRACKED AND THE HEAT TURNED DOWN. AS SOON AS I COME TO A STOP OR SLOW DOWN FROM HIGHWAY SPEEDS I IMMEDIATELY GET THE SMELL IN THE CAB. WORRIED ABOUT CARBON MONOXIDE OR ANY OTHER TOXIC FUMES ENTERING THE VEHICLE.
SINCE I PURCHASED THIS VEHICLE NEW IN JULY 2014, I HAVE EXPERIENCED A SULPHUR LIKE SMELL IN THE CABIN AREA OF THE VEHICLE WHEN I ACCELERATE. THE ODOR IS STRONG ENOUGH TO MAKE YOU FEEL NAUSEOUS AND LIGHT HEADED. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP WHERE IT WAS PURCHASED ON TWO SEPARATE OCCASIONS. ON ONE VISIT THEY CLAIMED THEY HAD INSTALLED ADDITIONAL VENTS TO ELIMINATE THE FUMES. THE SECOND TIME, THE EXHAUST WAS REPORTEDLY REPLACED. NEITHER REPAIR CREATED ANY IMPROVEMENT IN REGARD TO THE SMELL. ADDITIONALLY, I HAVE EXPERIENCED ISSUES WITH THE FRONT SUSPENSION/STEERING AREA. THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS TO ADDRESS THE ISSUE(S). THE VEHICLE HAS A LOUD POPPING SOUND THAT EMANATES FROM THE RIGHT FRONT AXLE AREA WHEN MAKING A LOW SPEED TURN. THE FIRST REPAIR WAS REPORTEDLY A LOOSE "BOOT COVER". THE SECOND REPAIR CONSISTED OF THE INSTALLATION OF A "SHIM" TO ADDRESS THE PROBLEM. NEITHER FIX TOOK CARE OF THE ISSUE LONG TERM.
DRIVER'S SIDE WINDOW TRIM MOLDING HAS COME LOOSE TWICE. THIS IS A COMMON PROBLEM WITH NEWER MODEL FORD EXPLORERS. COST $200 TO REPAIR AND NOT COVERED UNDER EXTENDED WARRANTY. MINE CAME LOOSE WHILE DRIVING FORTUNATELY, OTHER'S HAVE FLOWN RIGHT OFF THE TRUCKS CAUSING A SAFETY ISSUE FOR OTHER VEHICLES BEHIND THE TRUCK. *TR
THE PAINT IS BUBBLING UP ON THE FRONT EDGE OF HE HOOD OF MY 2014 FORD EXPLORER AT 33,000 MILES.
THE AFFECTED VEHICLES HAVE A PARKING BRAKE THAT MAY NOT FULLY ENGAGE WHEN APPLIED. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 135, "LIGHT VEHICLE BRAKE SYSTEMS." CONSEQUENCE: IF THE PARKING BRAKE DOES NOT FULLY ENGAGE AND THE TRANSMISSION IS LEFT IN A GEAR OTHER THAN 'PARK' WHILE ON A SLOPE, THE VEHICLE MAY ROLL AWAY, INCREASING THE RISK OF A CRASH.
THE HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. THEY BARELY ILLUMINATE THE ROAD IN FRONT OF ME. I FIND IT UNSAFE TO DRIVE AT NIGHT. ON CITY STREETS AT NIGHT THE PROBLEM ISN'T AS APPARENT, BUT WHEN I'M TRAVELING ON THE INTERSTATE OR ANY OTHER ROAD WITHOUT STREET LIGHTING, IF I'M APPROACHED BY AN ONCOMING VEHICLE IT'S AS IF I DON'T EVEN HAVE MY HEADLIGHTS ON. SIDE LIGHTING IS ALSO AN ISSUE WHEN TURNING AT NIGHT AS ITS NEARLY BLIND. IT'S A VEHICLE I REALLY ENJOY, BUT I'M CONSIDERING SELLING BECAUSE I FIND IT COMPLETELY UNSAFE FOR NIGHT DRIVING. *TR
WHEN THE EXPLORER IS STOPPED OR IN PARK WITH THE ENGINE ON AND THE HEAT ON YOU CAN SMELL A SULFUR/ROTTEN EGG SMELL INSIDE THE CABIN. LOOKS TO BE A EXHAUST LEAK. I KNOW THIS ISSUE IS ALREADY BEING INVESTIGATED AND HAVE READ UP ABOUT THE TECHNICAL BULLETINS RELATED TO THIS ISSUE AND MOST REVIEWS COME BACK TO SAY THE BULLETINS DID NOT FIX THE ISSUE. THIS IS A SERIOUS PROBLEM CONCERNING THE SAFETY AND HEALTH OF MY FAMILY OF NOT KNOWING WHAT KIND OF GAS WE ARE BREATHING IN. COULD BE CARBON MONOXIDE OR SOMETHING ELSE. A RECALL NEEDS TO HAPPEN FOR THESE VEHICLES.
MY 2014 EXPLORER WHEN SHIFTED INTO PARK AND ENGINE TURNED OFF AN ALERT ON CLUSTER PANEL SAYS "TRANSMISSION NOT IN PARK". SOMETIMES I HAVE TO START ENGINE, PUT SHIFTER IN REVERSE THEN BACK INTO PARK, TURN ENGINE OFF AND THE ALERT ON CLUSTER PANEL SAYS "TRANSMISSION NOT IN PARK" SOMETIMES I HAVE TO GO THROUGH THIS SCENARIO SEVERAL TIMES BEFORE THE LEVER WILL ACTUALLY BE IN PARK. THE 2014 EXPLORER PURCHASED JULY 26TH 2013 HAS 17,646 MILES. I WOULD LIKE A RESPONSE TO MY PROBLEM AS SOON AS POSSIBLE. THANK YOU
BAD OR BURNT EXHAUST SMELL IN CABIN DURING ACCELERATION WITH THE RECYCLE AIR ON.
IN DEC 2016, MY CAR BEGAN EXPERIENCING EXHAUST FUMES IN THE INTERIOR. IT PROGRESSIVELY GOT WORSE TO THE POINT WHERE I EXPERIENCED HEADACHES DRIVING IT. I TOOK IT IN FOR SERVICE AT SANTA MARGARITA FORD IN RANCHO SANTA MARGARITA, CA. INITIALLY THEY COULD NOT FIND AN ISSUE, SAID IT MIGHT BE EXHAUST FUMES COMING THRU THE WINDOWS. A SECOND VISIT PROVED THERE WAS AN ODOR WHILE DRIVING AND THEY ATTEMPTED A FIX BUT THE ODOR PERSISTED. THE SERVICE MANAGER CLAIMED IT WAS NOT A COVERED DEFECT AND WAS A RESULT OF BODY DAMAGE OR DEFECTS. MY CAR HAS NEVER BEEN IN AN ACCIDENT OF ANY KIND. I ASKED THEM TO REVIEW AGAIN AND SPEAK TO SOMEONE AT FORD. THEY PROCEEDED TO "FIX" BODY SEAL ISSUES WHICH WAS EXTREMELY CONCERNING THAT MY VEHICLE'S SEAL OR WELDS WOULD FAIL. THE ODORS STILL PERSISTED ALTHOUGH NOT AS STRONG. A 4TH VISIT CONCLUDED WITH REPLACING EXHAUST COMPONENTS. WHEN I PURCHASED THE VEHICLE, I ALSO BOUGHT THE EXTENDED MAINTENANCE AND WHOLE CAR WARRANTY. I WAS CHARGED AT LEAST 1 DEDUCTIBLE AND WAS WITHOUT MY CAR FOR 2 WEEKS WHILE THE DEALER CONTINUED TO WORK THRU WARRANTY COVERAGE ISSUES AND REPAIRING THE CAR. I NOW READ THAT THIS IS A VERY PREVALENT ISSUE WITH THIS MODEL. AT A MINIMUM HOW DO I RECOVER MY DEDUCTIBLE PAYMENTS FOR REPAIRS?? AND HOW AM I ASSURED THIS REPAIR WAS DONE CORRECTLY NOW THAT THE ISSUE HAS BEEN VERIFIED IN THOUSANDS OF OTHER SIMILAR CARS?
DOOR AJAR ALERTS WITH THE DOOR SHUT. I HAVE TO OPEN AND SLAM DOOR TO GET IT TO CLEAR. I KNOW THIS IS A COMMON ISSUE AND FORD NEEDS TO OPEN A RECALL ON THIS. I DO NOT FEEL LIKE PAYING 400 DOLLARS FOR SOMETHING THEY KNOW IS MESSED UP DUE TO POOR QUALITY.
THE MOONROOF OVER THE BACK SEAT POPPED OUT AND SPIDERWEBBED WHEN THE FRONT PASSENGER DOOR CLOSED. SOME GLASS FELL INTO THE BACKSEAT. VEHICLE WAS PARKED AND OFF.
THE CAB FILLS UP WITH A STRONG EXHAUST ODOR PERIODICALLY, PROBABLY 40 PERCENT OF THE TIME. IT HAPPENS MOST FREQUENTLY AFTER THE CAR HAS BEEN DRIVEN OVER 35 MPH AND THEN SLOWS DOWN. I HAVE HAD THIS [PROBLEM CHECKED OUT TWICE AT MY A FORD SERVICE PROVIDER, BUT THEY SAY THEY CAN'T SMELL IT AND THEY DENY IT IS PRESENT. THEY DID SOME TYPE OF REPAIR THAT DID NOT SOLVE THE PROBLEM. ODOR IS VERY STRONG IN BACK SEAT AREA WHERE SMALL CHILDREN RIDE. ODOR IS ALSO STRONG AT RED LIGHTS AND PULLING INTO THE GARAGE. THIS HAS BEEN A PROBLEM FOR ABOUT A YEAR.
THE ESC ON MY 2014 EXPLORER LIMITED WILL ENGAGE FOR NO APPARENT REASON. THIS WILL OCCUR ON DRY OR WET ROADS, CITY OR HIGHWAY. THE SYMPTOM IS A ROUGHLY 1 SECOND ENGAGEMENT OF WHAT FEELS LIKE THE LEFT FRONT WHEEL. IT MAKES A GRINDING NOISE AND SLIGHT PULL TO THE LEFT. THERE ARE NO WARNING LIGHTS ILLUMINATED. THE DEALER HAS BEEN UNABLE TO FIND ANY CODES, ALTHOUGH THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM WHILE THEY HAD IT FOR WEEK PERFORMING TEST DRIVES. THEY HAVE RESPONDED THAT WITHOUT ANY CODES, THEY CAN'T FIND THE PROBLEM. THEY HAVE A OPENED A TECH CASE WITH FORD. AT THIS TIME THEY'VE ADVISED TO KEEP DRIVING IT UNTIL IT BREAKS. I HAVE PROVIDED THE DEALER WITH VIDEOS OF THE ISSUE SO THEY CAN SEE THE DRIVING CONDITIONS. THIS HAS HAPPENED AT LEAST ONCE OR TWICE A WEEK FOR THE PAST COUPLE OF MONTHS.
MY HUSBAND AND I WERE DRIVING ONTO THE HIGHWAY, GOING LESS THAN 50 MPH, WHEN WE HEARD A VERY LOUD EXPLOSION THAT RATTLED OUR HEADS AND MADE OUR EARS RING. THERE WASN'T ANYTHING THAT HIT US OR THAT HAD FELL ON SUNROOF AT ALL SO WE WERE BOTH IN SHOCK AS TO WHAT HAD HAPPENED. WE BOTH LOOKED UP TO SEE THAT OUR FRONT SUN ROOF HAD EXPLODED AND IN A QUICK PANIC WE TRIED TO SHUT THE SUNROOF TO KEEP THE GLASS FROM FALLING ON US BUT WERE NOT ABLE TO CLOSE IT IN ENOUGH TIME AND GLASS FELL ALL OVER US AND FLEW INTO THE BACK HITTING OUR KIDS. WE TOOK THE NEXT EXIT TO NEAREST GAS STATION TO STOP AND MAKE SURE NO ONE WAS BLEEDING OR CUT. THE EXPLOSION WAS SO LOUD WE WERE ALL SHAKEN UP. LUCKILY THERE WAS A NEARBY CAR WASH TO VACUUM THE DEBRIS OFF OF EVERYONE AND CALM DOWN THE SCARE THAT PUT US IN PANIC. WE DIDN'T WANT GLASS FLYING OFF AND HITTING OTHER VEHICLES AROUND US. WE TOOK PHOTOS AND INVESTIGATED THE VEHICLE FOR POSSIBLE EVIDENCE AS TO WHY OUR SUNROOF EXPLODED. TO OUR FINDINGS THERE WAS NO OTHER POSSIBLE ANSWERS OTHER THAN OUR SUNROOF CLEARLY JUST EXPLODED OUT OF NOWHERE. AND WE STILL HAD 2 HOURS TO DRIVE ON HIGHWAY TO GET HOME AT NIGHT. I'M WORRIED FOR THE SAFETY OF MY KIDS BECAUSE WE HAVE A BIGGER SUN ROOF BEHIND THIS SMALL ONE THAT IS RIGHT ABOVE THEIR SEATS AND I'M SURE IT COULD EXPLODE NEXT. I HAD TO PLACE MY SONS BLANKET ABOVE THEIR HEADS TO KEEP THE GLASS THAT WAS STILL ATTACHED FROM CRUMBLING AND FALLING ON THEM OR IN THEIR EYES DURING THE REST OF THE WAY HOME. THE GLASS WAS CRUMBLING LIKE COOKIE CRUMBS AND IT WAS NOT SAFE FOR THEM IN THE BACK AT ALL. THIS IS A HUGE SAFETY ISSUE FOR ALL PEOPLE IN THE VEHICLE, INCLUDING SURROUNDING VEHICLES AND ROAD SAFETY THAT SHOULD NOT BE IGNORED OR TAKEN LIGHTLY. *TR
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 70 MPH, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
PURCHASED 2 YR OLD EXPLORER-CERTIFIED-AND IMMEDIATELY STARTED HAVING HEADACHES, GETTING SLEEPY DURING HOUR COMMUTE TO AND FROM WORK. WHEN CAR ACCELERATES ON HIGHWAY THE SMELL OF FUMES ENTERS THE CABIN. AFTER ONLINE RESEARCH WE REALIZED THAT FORD ACKNOWLEDGED A FACTORY DEFECT IN THE EXHAUST SYSTEM OF THEIR EXPLORERS THAT LEAKS EXHAUST FUMES AND CARBON MONOXIDE (CAN BE LETHAL) INTO THE CABIN. THEY ALSO HAVE A BULLETIN THAT STATES "CARBON MONOXIDE AND OTHER EXHAUST FUMES ENTERING THE CABIN ARE NEITHER HARMFUL NOR DEADLY". REALLY?! I GUESS WE'RE ALL WASTING OUR MONEY ON CO MONITORS FOR OUR HOMES. AND THE SEVERAL COPS DRIVING EXPLORERS, PASSING OUT AND CRASHING FROM THE CO-SOME OF WHOM WERE NEARLY KILLED-WERE IN NO DANGER EITHER. WONDER WHY AUSTIN, TEXAS AND A FEW OTHER CITIES HAVE PULLED THEIR ENTIRE FLEET OF EXPLORERS. I HAD TO FIGHT THE LOCAL DEALERSHIP TO GET THEM TO PAY FOR "REPAIRS"---TWO DIFFERENT OCCASIONS. THE FIRST WAS A PATCH JOB WHICH I FULLY EXPECTED, AS WELL AS A RETURN TRIP TO REPAIR A MONTH LATER. NOT CONVENIENT AS IT'S AN HOUR AWAY IN LA TRAFFIC. FIRST "REPAIR" TOOK OVER 3 WEEKS AND THEY CONTINUALLY WANTED ME TO RETURN THE RENTAL CAR AS IT WAS COSTING THEM---I TOLD THEM I WOULD BE GLAD TO RETURN IT AS SOON AS THE CAR WAS FIXED. THEY TRIED THEIR BEST TO GET ME TO PAY FOR EACH REPAIR, WHICH I REFUSED AS I PURCHASED A CERTIFIED-SUPPOSEDLY SAFE-VEHICLE WHICH FORD ACKNOWLEDGED HAD A KNOWN FACTORY DEFECT. SAME STORY WITH 2ND REPAIR WHICH TOOK 10 DAYS WHERE THEY SUPPOSEDLY REPLACED THE ENTIRE EXHAUST SYSTEM. I HAVE MY DOUBTS THOUGH AS WE HAVE THE SAME MUFFLER AND EXHAUST PIPE WHICH I WOULD ASSUME WAS PART OF THE EXHAUST SYSTEM. SO FAR WE DON'T SMELL ANY FUMES IN THE CABIN---WHAT'S SCARY THOUGH IS THAT CO HAS NO ODOR SO WE'RE GETTING A CO MONITOR FOR THE CABIN.
SMELL OF GAS IN CABIN OF VEHICLE. MAKING PASSENGERS/DRIVER NAUSEATED. ALSO A SMELL OF GAS (NATURAL OR PROPANE) FROM OUTSIDE THE VEHICLE WHEN WALKING AROUND IT.
THERE IS A FOUL ODOR COMING FROM THE DRIVERS SIDE VENTS/OUTSIDE VENT JUST ABOVE THE HOOD. THE VEHICLE IS IN MOTION BOTH ON CITY STREETS AND HIGHWAY. IT CAN COME AND GO WITHIN THE CABIN AND YOU CAN USUALLY SMELL IT OUTSIDE THE CAR WHEN IT STOPS MOVING. I BROUGHT IT IN TO BE FIXED AND DESPITE THIS HAPPENING TO HUNDREDS OF CARS (I DIDN'T KNOW THAT AT THE TIME), THE DEALERSHIP SAID THAT I PROBABLY SUCKED SOMETHING UP. AFTER SAYING IT WAS PROBABLY THE FILTER AND THEN USING A DEVICE TO CLEAN OUT THE AIR BOX, THE SMELL IS STILL THERE.
STRONG EXHAUST ODOR CAN BE SMELLED IN THE CABIN SHORTLY AFTER STARTING THE VEHICLE AND WHILE DRIVING. THIS ODOR CAUSES NAUSEA AND LIGHTHEADEDNESS WHILE IN THE VEHICLE. DRIVING WITH THE WINDOWS OPEN DOES HELP TO DISSIPATE THE SMALL BUT DOES NOT TAKE IT AWAY COMPLETELY.
WE WERE PARKED AT A STORE AND ALL OF A SUDDEN, WATER STARTS DRIPPING INTO THE EXPLORER FROM THE SUN ROOF, WHERE THE BUTTONS ARE TO TURN ON THE FRONT INTERIOR LIGHTS. WE OPENED THE SUN ROOF AND LOOKED, AND THERE WAS A PUDDLE OF WATER JUST SITTING THERE. SO NOW YOU HAVE TO DRIVE WITH A TOWEL NEXT TO THE GEAR SHIFT.
WE WERE DRIVING DOWN I-95 NORTH IN SOUTH CAROLINA AND ALL OF A SUDDEN WE HARD A LOUD POP. IT SOUNDED LIKE WE BLEW A TIRE. WHEN WE GOT OUT TO LOOK, THE FRONT PASSENGER DOOR WINDOW HAD A CRACK IN IT. THE CRACK CONTINUES TO GROW, TRAVELING DOWN FROM THE CENTER OF THE TOP OF THE WINDOW TOWARDS THE CAR FRAME BY THE SIDE VIEW MIRROR. YOU CAN BARELY FEEL IT ON THE OUTSIDE OF THE WINDOW AND ON THE INSIDE YOU CAN'T FEEL IT AT ALL. *TR
WHEN DRIVING, PASSENGER DOOR WINDOW CRACKED WHEN GOING FROM HOT TO COLD TEMPERATURES. FORD REFUSES TO FIX IT.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO-NATION FORD IN DEL RAY BEACH) ON FOUR OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A TSB WARRANTY REPAIR TO REMEDY THE VEHICLE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE "NOT IN PARK" WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE WARNING INDICATOR DISAPPEARED. THE DEALER STATED THAT THE SHIFTER NEEDED REPLACEMENT. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
STILL WAITING FOR PARTS FOR THIS RECALL WHICH WAS ISSUED IN APRIL. THIS IS REALLY RIDICULOUS CONSIDERING THE VEHICLE IS NOT SAFE TO DRIVE.
CABIN OF VEHICLE SMELLS OF NATURAL GAS WHEN RUNNING AT IDLE AND DRIVING SPEEDS. *TR
PERIODIC SMELL OF FUMES OR BURNING SMELL INSIDE THE CAR WHEN RUNNING. PRONOUNCED SMELL UPON HARD ACCELERATION AS FROM A STOP OR UPON MERGING ONTO HIGHWAY. HAS HAPPENED SINCE SHORTLY AFTER BUYING THIS AS A USED CAR LATE LAST YEAR. MY BOYFRIEND DRIVES THE VEHICLE A LOT AND THOUGHT IT WAS JUST OUTSIDE TRAFFIC SMELLS ENTERING THE CAR BUT AFTER USING THE A/C ON RECIRCULATION MODE, WE REALIZED IT IS COMING FROM OUR EXPLORER AND ESPECIALLY UPON HARD ACCELERATION.
SOMETIMES MY CAR SMELLS LIKE ROTTEN EGGS. I NOTICE THE PROBLEM WHEN I'M ON THE HIGHWAY OR WHEN I'M GOING UP A MOUNTAIN WITH EITHER MY A/C OR HEATER IS ON. SOMETIMES I FEEL NAUSEATED AFTER DRIVING MY CAR.
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED AN USED 2014 EXPLORER AND BEEN HAVING ISSUES WITH A GAS ODOR. I WAS NEVER INFORMED ABOUT THIS PROBLEM WHEN I PURCHASED THE VEHICLE. UPON RECEIVING A RECALL I THEN BECAME AWARE OF THE PROBLEM. I BROUGHT IT IN AND THEY SUPPOSEDLY CORRECTED IT. NOW IT IS WORST. I WILL BRING IN AGAIN TO FIX THE SMELL. MY 11 YEAR OLD DAUGHTER SUFFERS FROM MIGRAINES AND WAS PLACED ON ADULT MIGRAINE PREVENTATIVE. MY FIANCE HAS BREATHING ISSUES AND NOW USES INHALERS. I BELIEVE THE EXHAUST FUMES IS THE CAUSE OF THE MEDICAL ISSUES.
I'VE HAD ISSUES WITH MY FORD EXPLORER NOT TURNING WELL, MAKING NOISES WITH THE TURN, AND HAVE TAKEN IT INTO THE SHOP WHO HAVE SAID IT'S A COMMON ISSUE. THIS IS A DANGER. MY OTHER COMPLAINT IS THAT THERE HAS BEEN A RECALL (NHTSA RECALL 16V-245) AND HAVE TAKEN MY CAR IN TO HAVE THE REPAIR AND THEY HAVE SAID THEY DIDN'T WANT TO USE THE PARTS/TIME TO DO THE FIX! I HAVE CALLED ON 3 SEPARATE OCCASIONS FOR THE REPAIR AND THEY STATE THEY ARE NOT WILLING TO DO THE REPAIR. I FEEL LIKE I HAVE A POTENTIAL DANGER WITH MY CAR AND FORD SENDS A LETTER TO COVER THEMSELVES WITH THE GOVERNMENT, AND I'M LEFT IN THE LURCH. THE GOVERNMENT HAS SHOWN TO BE INEFFECTIVE AND I'M HOPING THAT MY MESSAGE WILL BE HEARD BY SOMEONE.
EXHAUST SMELL IN PASSENGER CABIN AFTER HARD ACLERATION!
CAR HAS EXHAUST FUMES COMING INTO THE VEHICLE FORD HAS AN INTERNAL BULLETIN ON THIS ISSUE BUT IS STILL CHARGING CUSTOMERS TO FIX THE ISSUE IF OVER THE 36,000. THE EXHAUST PIPES NEED TO BE REDONE, ADDITIONAL INSULATION ALONG WITH A MUFFLER THAT POINTS DOWN VS POINTING UP INTO THE VEHICLE. FORD IS NOT RUSHING TO FIX THIS CARBON MONOXIDE ISSUE!