There are 24 owner-reported driver assist & adas complaints for the 2014 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Back up camera goes blank with black screen
The contact owns a 2014 Ford Explorer. The contact stated that while attempting to park the vehicle, the rear-view camera became inoperable. The contact stated that the image displayed on the screen was inverted, making it difficult to safely maneuver the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 70,000.
My uncle has a 2015 Ford Explorer and he received recall 25V695 for the rear camera issues blurry/ wavy and going completely black and not being useful. Almost have backed into a few things when it goes out in the middle of reverse. I believe this is a huge safety concern and my vehicle should be added to the list of affected. Not that they are going to do anything, I took mine in a year ago for the A=pillar trim flying off and they said they still don't have parts that I could either just park it or take the trim off and drive around that way. smh. Can you please help so I can feel more safe when I back up?
The contact owns a 2014 Ford Explorer. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure limited driving visibility, preventing the driver from safely operating the vehicle. The contact stated that on a separate occasion, while driving at slow speeds, the contact was almost involved in two slow speed parking lot crashes. The contact was able to stop the vehicle before the crashes. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the failure persisted. The failure mileage was unknown.
MY VEHICLE HAS BEEN HAVING AT ISSUE WITH THE REVERSE CAMERA SINCE THE BEGINING OF LAST YEAR. IT STARTED AS BEING DISTORTED TO FULLY NOT TURNING ON AT ALL WHEN IN REVERSE. I NOTICED THERE IS A RECALL FOR THE SAME ISSUES IM HAVING WITH MY REVERSE CAMERA BUT IT BEGINS WITH MODEL YEAR 2015. MY VEHICLE IS A 2014 FORD EXPLORER. I HAD MANY INCIDENTS OF ALMOST HITTING PEDESTRIANS WHEN IM IN REVERSE TO MAKING INPACT WITH OTHER VEHICLES BEHIND ME. CAN THIS RECALL BE REVIEWED AND ADD ADDITIONAL MODEL YEARS AS THIS HAS BECOME A SAFETY ISSUE FOR ME AND MY FAMILY. THANK YOU.
The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the back-over prevention camera displayed a black screen. In addition, the error message indicated that the back-over prevention camera was unavailable. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the rearview camera displayed an inverted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 160,000.
ABSModule part number DB5z2C219B. Part not available from supplier due to issue that has not been resolved. Vehicle not driveable due to possible break failure could occur.
The contact owns a 2014 Ford Explorer. The contact stated while reversing the vehicle, the rearview camera displayed a distorted image. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.
The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the back over protection camera failed to operate as needed. The contact stated that while driving forward, the back over prevention camera image remained on the screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 124,024.
The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the back over prevention camera was malfunctioning. The contact stated that the camera was displaying an upside-down image. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the back-over prevention camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,000.
See attached document for complaint
When backing up the screen will go black. When I place the car in drive again and back in reverse, it will work for a short period of time then go black again. A warning pops up stating the camera is unavailable and to contact the dealership.
Backup camera works intermittently
My 2014 Ford Explorer Sport backup camera has begun showing mirror image and the review guidance markers have disappeared when in reverse. The camera works it simply show a mirror image in the camera. I believe the camera issue is the same for newer models that have been recently identified on TV news and newspapers. I would like to add my vehicle to the recall.
rear camera fails 1/3 times
The contact owns a 2014 Ford Explorer. The contact stated while reversing, the rear-view camera briefly displayed an image, and the message "Rear-view Camera Unavailable" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall; however, the model year was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
The contact owns a 2014 Ford Explorer. The contact stated that while reversing, the back-over prevention camera system independently powered on and off. No warning lights were illuminated. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The back up camera does not always work. You may want to back up and find the camera does not work. Makes the process difficult and dangerous. Other times it might start as you back up then all of a sudden it stops working. Providing a in motion safety issue. Then there times it just doesn’t work. When the driver is use to use in it makes the driver uncomfortable and dangerous.
Back up camera works intermittently. It frequently gives a message stating thet the camera is not available and owner should contact the dealer.
Showing 1–20 of 24 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026