There are 44 owner-reported fuel system complaints for the 2015 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed fuel leaking from near the fuel tank. The contact was unsure which warning light was illuminated, but stated that a yellow warning light was illuminated, and there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was not diagnosed or repaired. The contact was informed that the vehicle was unsafe to drive and that the failure could potentially result in a fire. The vehicle was then towed to the residence, where the failure continued. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,000.
Throttle Body --- I have ask the dealer to provide the defective part for my inspection. Driving on the 15 Freeway in Southern California. My wife was driving and had just picked up speed and merged into the fast land. There was a sudden pop or clunk and the SUV immediately lost power and would not accelerate. She had to exit to the right of the freeway while losing power and no acceleration. She was traveling at less than 5 miles an hour in 60 plus traffic. There was only a narrow strip of shoulder with a "K" rail that was on the shoulder above a deep drop off on the side of the freeway. She was able to avoid getting hit and make it to the exit with enough of a shoulder for her to pullover safely. The SUV was taken to the Ford dealer where the Throttle Body was diagnosed as being defective. There was no warning lamps, messages or other symptoms before the issue on the freeway.
Upon driving, my vehicle just started randomly cutting out. I was told that it had to do with the throttle body. I did further research, and I noticed that I haven't been the only Explorer owner that has had this issue, so I'm not sure why there isn't a recall already established. Not only does it put me and my kids at risk, but it also puts drivers around me at risk. My car shuts down, which could cause the drivers behind me to rear end my vehicle. There has been some sort of warning light that comes on, that looks like a wrench, but only after my car shuts off, which is followed by the check engine light coming on. There were no warning signs prior to this happening.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at undisclosed speeds, the vehicle lost power on several occasions. The vehicle was restarted and operated as designed. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed with a faulty throttle body. The vehicle was not repaired. The manufacturer was notified of the but no further assistance was provided. The failure mileage was approximately 96,000.
merging northbound 280 on the freeway, lost all power to vehicle.
WHILE DRIVING MY 2015 FORD EXPLORER (46K MILES) AT ABOUT 50MPH, THE EXPLORER UNEXPECTEDLY BECAME COMPLETELY UNRESPONSIVE. LUCKILY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD. TURNED THE ENGINE OFF AND THEN BACK ON. THE WRENCH LIGHT WENT OFF AND IT SEEMED TO BE FINE. I DROVE ANOTHER 2 OR 3 MILES AND IT DID IT AGAIN! I WAS EXTREMELY LUCKY TO FIND A PLACE TO PULL OFF THRU THE CONSTRUCTION SITE I WAS IN. TURNED THE ENGINE OFF AGAIN AND THEN BACK ON WHICH RESET EVERYTHING AGAIN. I FINALLY GOT THE EXPLORER HOME ABOUT 4 MILES WITHOUT ANY MORE ISSUES. THE NEXT DAY TOOK I TOOK IT TO MY AUTO REPAIR SHOP. THEY SAID IT WAS THE THROTTLE BODY WHICH SHOULD BE COVERED UNDER THE EMISSIONS WARRANTY. (THERE WERE NO PROBLEM CODES SAVED BY THE CAR'S COMPUTER BUT THEY WERE GOING BY EXPERIENCE). I TOOK IT IMMEDIATELY TO A FORD DEALERSHIP WHICH VERIFIED IT WAS THE THROTTLE BODY. THEY SAID IT WAS NOT COVERED UNDER ANY WARRANTY OR RECALL. I RELUCTANTLY PAID $85 PARTS, $379 LABOR AND $38 "SHOP SUPPLIES" FOR A TOTAL OF $535.
HAVING A FEELING OF NAUSEA WHEN DRIVING EXOLORER. YESTERDAY AND TODAY WE HAVE BEEN RUNNING THE AC DUE TO HOTTER TEMPS. AFTER LETTING CAR IDLE FOR 5-10 MINUTES WHILE USING REMOTE START I START TO FEEL LIGHT HEADED AFTER ABOUT 20 MINUTES OF DRIVING. AFTER FEELING FINE ALL DAY. SEEMS TO BE ONLY WHEN THE CAR USES AC. TODAY I WAS IN THE DRIVE THRU FOR MY SON WHILE IDLING WHEN I STARTED TO FEEL LIGHT HEADED. NOTICED THE RECIRCULATION MODE TURNS ITSELF ON AFTER I TURNED IT OFF. THIS ISSUE IS QUITE CONCERNING. WAS SLATED TO HAVE RECALL FIX DONE AT CAPITOL FORD BUT ADVISOR SAID IT WASNT ATTACHED TO THE VIN SO THEY DIDNT DO IT.
HAD THE RECALL DONE FOR (FSA 17N03) AFTER THE SERVICE WAS DONE, WE HAVE NOTICED WHEN PASSING ON THE FREEWAY OR GOING UP HILL, HOT AIR BLOWS OUT THE VENTS THEN A HEAVY ODOR OF EXHAUST. MY VEHICLE ALSO USES E85, SO WE HAVE RULED OUT MAYBE A CAR IN FRONT OF US. WHEN USING E85 WE GET A STRONG SMELL OF ALCOHOL TYPE. WE HAVE BEEN TO THE DEALERSHIP FOR THE SMELL, EACH TIME THEY WANT THE WINDOWS DONE OR HAVE THE A/C ON. I TELL THEM WE DON'T DRIVE WITH IT ON ALL THE TIME OR HAVE THE WINDOWS DOWN ON THE FREEWAY. EVERY 4-6 MONTHS MORE STORIES IN THE NEWS HAVE BEEN COMING UP WITH CONCERNS ABOUT EXHAUST SMELLS IN THE EXPLORER AND NOW FORD IS REDESIGNED THE VEHICLE. THIS SHOULD BE LOOKED AT MORE AND MAYBE WITH THIRD PARTY ENGINEER.
DURING ACCELERATION INTO INTERSTATE THERE IS A "BURNT MATCH" TYPE SMELL IN THE INTERIOR OF THE VEHICLE. ONCE SPEED LEVELS OUT THE SMELL DISAPPEARS. I FIRST NOTICED THIS ABOUT A MONTH AGO BUT I PURCHASED THE VEHICLE USED AND THIS WAS ONLY THE SECOND OR THIRD TIME TO HAVE IT ON THE INTERSTATE SINCE I PURCHASED IT.
WE BEGAN TO SMELL EXHAUST FUMES IN THE CABIN OF OUR VEHICLE. IT GOT STRONGER THE LONGER THE VEHICLE WAS RUNNING, AND ESPECIALLY WHEN IDLING AT A STOP LIGHT OR SIMILAR. IT BEGAN TO CAUSE HEADACHES WHILE DRIVING AND WE HAD TO DRIVE WITH WINDOWS DOWN NO MATTER THE TEMPERATURE OR SPEED. BECAUSE OF THE KNOWN RECALL, WE TOOK IT TO THE DEALER WHERE WE BOUGHT THE VEHICLE (MALLOY FORD IN WINCHESTER, VA) TO REPAIR. THEY CLAIMED TO HAVE FIXED THE ISSUE BUT IT STILL PERSISTS SO NOW WE WILL HAVE TO TAKE IT BACK. I AM NOT SURE AN ACTUAL FIX EXISTS.
THIS PARTICULAR CAR WAS IN RECALL FOR CARBON MONOXIDE, ABOUT TWO MONTHS AFTER POSSIBLY FIXED FROM A DEALER, STRONG SMELL COMING FROM CABIN LEFT ME WITH A HEAD ACHE, STIFF NOISE, I'M REALLY WORRIED THIS MIGHT COST ME A FORTUNE, I CALLED DEALER THEY ASKED TO BRING IT THEY INFORMED ME THEY WILL CHARGE ME $138 FOR DIAGNOSING AND WHO KNOWS HOW MUCH FROM THERE.
WHILE DRIVING ON THE HIGHWAY AN ERROR MESSAGE APPEARED ON MY DASH, STATING THE "CHECK FUEL FILL INLET " AND ENGINE LIGHT ON. HAD IT REPAIRED 9/28/17, FUEL TANK FILLER PIPE AND CANISTER PURGE SOLENOID. ON 10/25/17 BACK IN THE REPAIR SHOP FOR SAME ERROR MESSAGE. THEY REPLACED THE SOLENOID ASSY AND VALVE ASSY. NOW, ONCE AGAIN, I HAVE THE SAME ERROR (11/2/17). GOES BACK IN THE GARAGE TO REPAIR ON 11/8/17. WE'LL SEE WHAT HAPPENS.
10AUG2017 - WHEN GETTING IN MY CAR AFTER WORK IT WAS EXTREMELY HOT. MY CAR HAD BEEN PARKED IN THE PARKING LOT ALL DAY WITHOUT ANY SHADE - SO THE TEMPERATURE INSIDE THE CAR WAS SOARING. I TURNED THE AIR CONDITIONING ON TO FULL BLAST TO KEEP FROM SWEATING AND LEFT THE PARKING LOT. WHILE DRIVING THE 7 MILES FROM MY OFFICE TO THE PALM BAY FORD DEALERSHIP I OPENED THE SUNROOF IN HOPES THAT THE CAR WOULD COOL DOWN QUICKER. IMMEDIATELY I BEGAN FEELING LIGHT HEADED. MY HEAD BEGAN SPINNING AND I STARTED FEELING SICK TO MY STOMACH. IN ONLY A FEW SHORT MINUTES I STARTED LOSING VISION IN MY RIGHT EYE. I NEVER SMELLED ANYTHING THROUGH THE VENTILATION SYSTEM SO I OPENED THE WINDOW TO TRY AND GET MORE AIR THINKING IT WOULD HELP CALM ME. IT MADE IT EVEN WORSE. I WAS TERRIFIED - I COULDN'T SEE TO PULL OVER BUT WASN'T SURE IF I SHOULD KEEP DRIVING. I COULD ONLY MAKE OUT THE CAR IN FRONT OF ME - IT WAS RUSH HOUR TRAFFIC WITH BUMPER TO BUMPER CARS. I THOUGHT IF I PULLED OVER IT WOULD TAKE LONGER FOR SOMEONE TO GET TO ME IN A PARKING LOT THAN IF I CONTINUED DRIVING - I WAS ABOUT 3 MILES FROM THE DEALERSHIP. BY THE TIME I PULLED IN TO THE DEALERSHIP IT WAS ALL I COULD NOT TO THROW UP. AFTER BEING AT THE DEALERSHIP FOR 30 MINUTES I STARTED FEELING BETTER. WE SPOKE TO THE SERVICE REP, ROSE, AND SHE DOCUMENTED THE INCIDENT IN THE SERVICE RECORD. WE TALKED ABOUT THE NEWS REPORTS REGARDING THE ISSUES PLAGUING THE EXPLORERS. SHE CHECKED THE ONLINE SERVICE REPORTS FOR MY CAR AND SHE SAID IT SHOWED GREEN (NO RECALLS OR TSBS). I WAS SHOCKED AND COULDN'T BELIEVE MY CAR HAD NOT BEEN NOTED AS NEEDING THE EXHAUST REPLACED AFTER ALL THE REPORTED ISSUES WITH THE 2015 EXPLORER. SHE SAID IT WOULD BE A WEEK BEFORE THE CAR WAS FIXED SO WE LEFT IN MY HUSBAND'S TRUCK. THIS WOULD BE THE SECOND TIME I'VE HAD THE CAR INTO THE SHOP FOR EXHAUST LEAKS/ISSUES
I HAVE BEEN EXPERIENCING PROBLEMS WITH THE EXHAUST ON MY 2015 FORD EXPLORER. EVER SINCE I BOUGHT THE CAR THERE'S A STRONG EXHAUST SMELL IN THE CAB OF THE CAR WHEN YOU ACCELERATE ENOUGH TO MAKE THE CAR DOWNSHIFT TO PICK UP SPEED. WE TOOK THE CAR INTO THE DEALERSHIP SHORTLY AFTER BUYING THE CAR AND IT SEEMED TO BE OK. WHEN TAKING THE CAR ON VACATION IN AUG 2017 TO THE MOUNTAINS WE ONCE AGAIN BEGAN SMELLING THE EXHAUST FUMES AGAIN. AS THE MAIN DRIVER, I HAVE BEEN EXPERIENCING TERRIBLE HEADACHES WHEN DRIVING THE CAR - FINE BEFORE I GET IN, HEADACHE WITHIN MINUTES, AND THEN FINE AFTER BEING OUT OF THE VEHICLE FOR ABOUT 30 MINUTES OR MORE. WE TOOK THE CAR TO A DIFFERENT DEALERSHIP WHO KEPT IT FOR A WEEK STATING THEY INSTALLED A COMPLETELY NEW EXHAUST SYSTEM FROM THE CATALYTIC CONVERTER TO THE BACK OF THE VEHICLE (AS DESCRIBED IN THE TSB). ON THE WAY TO THE DEALERSHIP IN AUG 2017 I EXPERIENCED A PARTIAL BLACKOUT ON THE WAY TO THE DEALERSHIP. IT WAS A VERY HOT DAY, I WAS DRIVING IN HEAVY CITY TRAFFIC GOING FROM LIGHT TO LIGHT, I HAD THE AIR BLASTING IN MY FACE, I OPENED THE SUN ROOF AND IMMEDIATELY STARTED TO FEEL AS I WAS BEING DRUGGED. EXTREMELY DIZZY, SICK TO MY STOMACH, AND BEGAN LOSING VISION IN MY RIGHT EYE. THANK GOODNESS THE DEALERSHIP WAS WITHIN 7 MILES - BUT I BARELY MADE IT WITHOUT PASSING OUT. I ENDED UP IN THE EMERGENCY THE FOLLOWING DAY FOR EXTREME HEADACHES AND GROGGINESS. NOW WE ARE AGAIN EXPERIENCING VERY STRONG EXHAUST FUMES WHEN THE CAR DOWNSHIFTS. THIS IS THE SAME ISSUE REPORTED BY THE SHERIFF DEPUTIES AS MY INCIDENT IS VERY SIMILAR TO WHEN THE DEPUTY BLACKED OUT AT THE WHEEL AND CRASHED THIS SUMMER. IT DOESN'T SEEM FORD KNOWS HOW TO FIX THE PROBLEM AND THEY ARE NOT ACKNOWLEDGING THIS IS A 'CONSUMER' PROBLEM. NOT JUST A PROBLEM WITH DEPUTY VEHICLES.
7/25/2017 DRIVING ON HIGHWAY AT 55 MPH, PASSED A VEHICLE ACCELERATING TO APPROXIMATELY 70 MPH. WITHIN SECONDS OF SLOWING BACK TO 55 MPH PASSENGER CABIN FILLED WITH FUMES (SMELLS LIKE BURNING HAIR) OPENED ALL WINDOWS BUT BREATHING VERY DIFFICULT, HAD TO PULL OFF ROAD AND EXIT VEHICLE UNTIL CLEAR. AIR CONDITIONER WAS NOT SET ON RECIRCULATE AT THE TIME. THIS HAS BEEN A RECURRING PROBLEM AND DEALER SUPPOSEDLY "FIXED" IN JUNE 2016. HOWEVER, THIS INCIDENT WAS THE FIRST TIME I HAD TO GET OUT OF THE VEHICLE. PROBLEM SEEMS TO OCCUR MORE OFTEN WHEN AIR CONDITIONER ON OR SET TO RECIRCULATE, BUT DOES OCCUR WHEN A/C NOT IN USE. DEVELOPED A HEADACHE SHORTLY AFTER INCIDENT.
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO MIKE REICHENBACH FORD IN FLORENCE, SOUTH CAROLINA WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER DETERMINED THAT THE WIRES WITHIN THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO DUVAL FORD IN JACKSONVILLE, FLORIDA WHERE THE FUEL PUMP WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE WHEN THE HEATER WAS ACTIVATED THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 02/03/17*LJ *CN
I SMELL GASOLINE INSIDE THE CABIN OF MY VEHICLE AND IT HAS MADE ME SICK ON SEVERAL OCCASSIONS.
INTENSE EXHAUST ODOR, ESPECIALLY WHEN ACCELERATING. WINDOWS MUST BE ROLLED DOWN TO BE ABLE TO BREATHE.
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, A FUEL ODOR EMITTED FROM THE AIR VENTS IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,900.
Showing 1–20 of 44 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026