There are 50 owner-reported powertrain & transmission complaints for the 2015 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The specific component or system has not fully failed. However, my vehicle is currently experiencing an intermittent check engine light condition, turning off and on, which was diagnosed at a Retailer producing code P0018 then at the dealership and produced code P0017. The codes relate to the engine control module (ECM) detects that the camshaft on is out of sync with the crankshaft resulting in misaligned engine timing. I have requested that the dealership further review and escalate the diagnosis to determine whether the issue aligns with any known concerns, Technical Service Bulletins, or manufacturer-supported programs. The vehicle and any related components are available for inspection upon request. At this time, the vehicle experiences reduced engine performance, including stalling, and inability to accelerator as needed, which pose a safety risk while driving, particularly in traffic or at highway speeds. The vehicle has been inspected and confirmed by the dealership. I have also contacted the manufacturer, who advised me to work directly with the dealership to have the issue reviewed and potentially escalated. I have since requested that they further evaluate the condition and determine whether it corresponds to any known issues or manufacturer-supported repair programs. At this time, the vehicle has not been inspected by police, insurance representatives, or other third parties. This check engine light and fluctuating RPM directly impacting the vehicles acceleration was the primary indicator of the issue. The manufacturer previously issued two Customer Satisfaction Program notices to address this issue for other model year vehicles. I have attached both notices to this complaint. This demonstrates a manufacturer defect which is a safety hazard for drivers.
When accelerating and braking, motor rocks forward and backwards. Rpms jump erratically when this happens and when sitting stationary at a light or stop sign. Which causes the entire vehicle to vibrate. Oddly enough, fuel injector cleaner seems to help with the vehicle shaking somewhat.
When vehicle is on and either in park or at a stop, RPMs will idle at about 800-1000 RPM then randomly shoot up between 2000-2500 RPMs then drop to below 500 RPMs before returning to idle. It’ll do this randomly.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered before losing motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 20N07. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 127,000.
The vehicle stopped while I was driving and wouldn’t accelerate when trying to push the gas pedal. The warning wrench light then appeared and said power train. Once I pulled over and cut the car off and back on it drove normal for a few miles and broke down again. My safety was impacted because the vehicle literally stopped while I was driving on a busy road.
I have always maintained the vehicle and drive the vehicle well. The car just started stuttering when driving and the torque converter for the transmission failed. It doesn’t even have many miles. I’m sure this is a common complaint that needs addressed and recalled because there wasn’t anything done to contribute to this problem. It has been parked since this first occurred in 2024.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, an abnormal noise was heard coming from the rear of the vehicle. The contact stated that the noise occurred for several days however while driving 55 MPH, there was an abnormal clunking sound heard as the vehicle jolted forward. The contact stated that the accelerator pedal was depressed, and a grinding noise was heard as the vehicle was parked. The grinding noise stopped after the vehicle was placed in the park. The contact inspected the vehicle and found no objects. The vehicle was driven to an independent mechanic who diagnosed the failure as a rear axle bolt fracture. The contact was informed that the driveshaft and bolt needed to be replaced. The vehicle was not repaired. The independent mechanic advised the contact to call the manufacturer for assistance. The manufacturer was notified of the failure and stated that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 22V255000 (Power Train) however, the VIN was not included. The contact called a Ford dealer and was awaiting an appointment for a diagnostic test. The approximate failure mileage was 80,000.
smell coming into cabin for explorer from vent, leak under vehicle, ford dealer says he didnt see a leak transmission shifted fine but he shut the vents off when he test drove the car to check for noise. took to dealer 3 times. PTU problem needs to be fixed on Explorer, money is tight and with inflation on the rise, i would think Ford wold do better helping customers with their problems, they need a way to work to pay the payment bc they want the car/truck/suv. DO BETTER.HAPPY HOLIDAYS!!!!
Last year the water pump needed to be replaced at 99,500 miles. It cost upwards of $2,000 to be replaced. Fast forward now, a year later the check engine light is on, the car is not accelerating properly and it is back in the shop. The shop called and said it is not as simple as fixing the sensors. They have to look further and thinks it may be the timing chain which would be another $2,000. When it was in the shop a year ago fixing the water pump they said the timing chain at that time looked good. I am so frustrated that the water pump is not a part of a recall since our shop said they are seeing this all the time with Explorers with about 100,000 miles.
The cars timing chains are being stretched way to early in the mileage. I have a repair that will cost over $3500 to replace the VCTS, guides, chains, tensioners, solenoids and water pump. All of this with under 75,000 miles on the vehicle. This same issue is also on the ford f-150's that has the same issue and the exact same motor is in the explorer but for will cover the f-150 issues and not the explorers.
I was pulling out on busy road and once i entered the road the car started to shutter. The vehicles power train management. System error flashed on the dash and I lost all power to the engine. I put my foot to the floor and nothing happened. Lucky I was nearly able to get over to the side of the road. I then put the vehicle into park and the engine started to shake violently. I then shut the car off to make sure the engine did not get any further damage. Once turned back on everything seemed normal. This was ver scary. Ford needs to address this issue as it seems to be more common after doing research.
Vehicle placed in park, driver exited vehicle, vehicle disengaged from park and advanced forward. Vehicle stopped by crash. Ford customer relations was notified and documented concern. Driver injured attempting re-enter vehicle to apply brake. Powertrain assembly or shift linkage possible result of issue.
When driving the vehicle, my check engine light will come on, the car will shake, start to slow on its own, the steering wheel locks up. If I am on the highway, I better be able to steer the wheel quickly to pull over or else I will be in the middle of the highway. All of this happpens within a minute. The car forces you to turn it off or it will shake uncontrollably. Once you turn it off you have to remove the key, open a door and then start the car again and it drives like nothing is wrong with it. It is like there is a default in the computer system that is powering the vehicle. This has happened to be four times. It’s very scary and extremely unsafe
Body: windshield Trim detached last year and flew off at highway speeds. Didn’t cause damage to my own vehicle but could have bounced off someone else’s. Drivetrain: non serviceable (unable to do a fluid change) on my power train unit. Due to this it started leaking at the front seal and others reported failure during driving. The fix would be to add a drain plug and make it a serviceable unit.
Driving on highway at 65 MPH. All the sudden a "Terrain Management" fault error with a wrench icon appeared, and car lost speed and was vibrating. Turned the car off and then on and the fault cleared. The error message is not explained in the user manual and no suggestions how to fix it.
WHEN STOPPED FOR THE AT LEAST THE DURATION OF A STOP LIGHT, WHILE IN DRIVE WITH BRAKE PEDAL COMPRESSED, CAR WILL SOMETIMES DROP IN RPMS AND ALSO ATTEMPT TO ACCELERATE FORWARD.
DOWN THE ROAD FROM MY HOUSE THE POWER TAKEOFF UNIT HAD A CATASTROPHIC FAILURE WHILE DRIVING FORWARD (ON PRIVATE DRIVE) GRINDING SOUND COULD BE HEARD COMING FROM THE UNIT IN DRIVE BUT NOT REVERSE OR NEUTRAL. MY COMPLAINT WITH THIS IS THAT THIS IS A KNOWN ISSUE WITH FORD AND THEY HAVE NOT ISSUED A RECALL, THE JERKING THAT THIS FAILURE CAUSED HAD I BEEN ON A PUBLIC ROAD/HIGHWAY GOING A HIGHER SPEED COULD OF CAUSED A MAJOR ACCIDENT THERFORE I BELIEVE THIS TO BE A MAJOR SAFETY ISSUE.
PTU IS LEAKING. THE FLUID IS BAD AND NEEDS SEALS INSTALLED. I SMELLED GAS AND HOT MOTOR. TYPE SMELL. THIS HAPPENED TO ANOTHER 2015 FORD EXPLORER OWNER BY FRIEND - IT WAS NOT DISCOVERED AS EARLY. THIS IS A HAZARD TO THE DRIVER. SOUNDS LIKE IT'S AN ISSUE FOR MANY EXPLORER OWNERS. SHOULD BE RECALL? WOULD I BE REIMBURSED?
WHILE DRIVING ON THE HIGHWAY AND TOWING A TRAILER THE VEHICLE SUDDENLY LOST POWER AND DRAMATICALLY SLOWED DOWN. IT WAS ALMOST LIKE SLAMMING ON THE BRAKES. THE INFORMATION WINDOW SHOWED "TERRAIN MANAGEMENT FAULT". THE ENGINE WAS BARELY RUNNING AND WAS RUNNING ERRATICALLY. I WAS ABLE TO GET PULLED OVER AND STOPPED THE ENGINE. WHEN I TRIED TO RESTART IT THE "TERRAIN MANAGEMENT FAULT". APPEARED AGAIN AND THE ENGINE WAS AGAIN BARELY RUNNING. AFTER A FEW STOPS AND STARTS THE MESSAGE CLEARED AND THE ENGINE BEGAN TO RUN NORMALLY. THE FORD DEALER FOUND A BAD THROTTLE BODY ASSEMBLY WAS FAULTY. THE REPAIR WAS NOT COVERED UNDER WARRANTY.
WHEN PUTTING CAR IN PARK IT WILL ALERT TRANSMISSION NOT IN PARK HAVE TO TURN CAR ON AND OFF AND ON PARK UNTIL IT FINALLY GOES IN TO PARK
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026