2002 Ford F-150 Visibility & Wipers Problems

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.

I HAVE ALREADY REPLACED 2 WINDOW REGULATORS FRONT AND BACK PASSENGER NOW MY FRONT DRIVER IS ABOUT TO GO OUT EACH TIME IT COST ALMOST $300.00 TO FIX IT. I CANNOT AFFORD THIS AND FEEL IT IS A FORD PROBLEM OF DEFECTS. AND SHOULD BE PAID AT THEIR EXPENSE. AS I SEEN MANY COMPLAINTS FROM FORD CUSTOMERS OF THIS PROBLEM. PLEASE HELP FORD CUSTOMER RESOLVE AND FIX THIS. THANKS [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL*THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW FRAME LEAKED WHENEVER IT RAINED. THE CONTACT NOTICED THAT THE SEAT CUSHION AND HEAD REST WAS ALSO WET WHEN IT RAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 70,000.

TL*THE CONTACT OWNS A 2002 FORD F150 WHICH WAS PURCHASED BRAND NEW IN 2002. WHILE DRIVING 35 MPH HE HEARD A DINGING NOISE IN THE VEHICLE. HE ASSUMED THAT IT WAS HIS SEAT BELT WARNING ALARM; HOWEVER, HE WAS UTILIZING THE SEAT BELT. LATER THAT EVENING, HE SHUT THE VEHICLE OFF AND THE HEATING ELEMENT CONTINUED TO OPERATE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO REPLACE THE FUSE AND THE RELAY. THE FAILURE PERSISTED AND UPON FURTHER INVESTIGATION, HE FOUND THAT THE FRONT WINDSHIELD WAS LEAKING ON THE DRIVER'S SIDE ONTO THE FUSE PANEL. THE LOCAL FORD DEALER ADVISED HIM TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 85,000.

I HAVE A 2002 FORD F150 DURING THE LAST RAIN WE HAD WATER LEAKED IN FROM THE FRONT WINDSHIELD AND GOT INTO THE FUSE BOX AND SHORTED OUT THE BATTERY, FUSE BOX AND A MODULE TOTAL COST WAS OVER $1,000.00. INSURANCE SAID THEY COULD NOT COVER IT BECAUSE THE SERVICE MANAGER SAID THIS IS A COMMON PROBLEM WITH FORD TRUCKS SO THE ADJUSTER SAID IT SOUNDED LIKE A DEFECT AND FORD SHOULD CORRECT THE PROBLEM. I TALKED TO FORD AND THEY SAID NO RECALL HAS BEEN ISSUED AND NO REIMBURSE MENT COULD BE MADE, BUT IF THIS IS A COMMON PROBLEM WITH FORD TRUCKS WHY HASN'T A RECALL BEEN ISSUED. *TR

DRIVER SIDE WINDOW LEAKS/ HAS LEAKED WATER DURING LIGHT RAIN STORMS FAILURE IS SQUEALS AS DRIVING AT 50 MPH PRONE TO LEAK AND FUSE BOX IS RIGHT BELOW WINDOW NEW WINDOW SEAL WILL NEED TO BE INSTALLED AND YES OLD PART WILL BE AVAILABLE. *TR

THE MIRRORS ON BOTH MY 2002 FORD SPORT TRAC AND 2002 FORD RANGER DO NOT WORK PROPERLY. THE MIRRORS (X4) ARE ELECTRIC AND WILL NOT MOVE TO THE RIGHT. THEY WORK IN THE AXIS OF LEFT, UP, AND DOWN. I HAVE TALKED WITH OTHERS WHO HAVE THE SAME TYPE OF MIRROR ON THEIR 2002 VEHICLES AND ALL HAVE THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND WATER WAS IN THE VEHICLE WHENEVER IT RAINED. THE WATER WOULD SHORT OUT THE ELECTRICAL BOXES IN THE VEHICLE WHICH HAD TO REPLACED AT HIS OWN EXPENSE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SEAL ON THE WINDSHIELD CAUSED THE DEFECT TO OCCUR. THE DEALER TOLD HIM THAT EVEN IF HE REPLACED THE SEAL IT WOULD NOT GUARANTEE THAT IT WOULD STOP THE LEAK. THE MANUFACTURER DIDN'T OFFER THE CONTACT ANY ASSISTANCE WITH THE REPAIR COST. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

ORIGINAL WINDSHIELD SEAL BEGAN LEAKING WATER INSIDE CAB AND INTO DASH COMPARTMENT RESULTING IN ELECTRICAL FAILURE. THE LEAK ORIGINATED IN THE DRIVER SIDE VALLEY ON TOP OF THE CAB OF THE TRUCK. THE VALLEYS ALLOW WATER TO FLOW DIRECTLY TO AND POOL UP AT THE WINDSHIELD WHEN VEHICLE IS PARKED. I REMEDIED THIS BY CAULKING THE AREA TO PREVENT FURTHER WATER DAMAGE. *NM

WATER LEAKS THROUGH LEFT SIDE OF WINDSHIELD CAUSING FUSE BOX TO SHORT OUT, WINDSHIELD WIPERS AND RADIO STOP WORKING, VERY DANGEROUS. FORD IS AWARE THIS IS A COMMON PROBLEM BUT REFUSES TO FIX. *NM

WINDSHIELD LEAK ON THE LEFT SIDE SHORTED OUT THE FUSE BOX. *NM

WE RECIEVED A RECALL NOTICE ON TWO OF OUR FORD EXPLORERS. IT WAS CONCERNING THE GLASS IN THE LIFT GATE. THE RECALL STATED THAT THE GLASS COULD FALL OUT AND INJURE THE PERSON OPENNING THE WINDOW. WE HAD THE RECALL DONE ON TWO OF OUR VEHICLES. ABOUT 90 DAYS AFTER WE HAD THE VEHICLE REPAIRED THE GLASS DID FALL OUT ON ONE OF OUR DETECTIVES. WE HAD THE WINDOW FIXED AND FORD CHARGED US 1029.67 FOR THE REPAIR. OUR CONCERN IS TWO FOLD. OBVIOUSLY THE ORIGINAL PROBLEM STILL PERSIST AND THE SAFTY ISSUE IS A FACTOR. ALSO WE FEEL THAT FORD SHOULD KNOW THAT THE PROBLEM IS STILL PRESENT AND STAND BEHIND THE REPAIR AND FIGURE OUT ANOTHER FIX. I HAVE GOTTEN NO WHERE WITH FORD LOCALLY OR AT THEIR CUSTOMER RELATIONS CENTER

THE REAR GLASS OF MY FORD EXPLORER XLT 2002 "EXPLODE" WHEN THE GLASS WAS ATTEMPT TO BE CLOSED. PIECES OF GLASS TRAVELED ABOUT 10 FEET FROM THE ORIGIN. NO ONE WAS INJURED. THE GLASS WAS COMPLETELY BROKEN WITHOUT AN APPARENT REASON. NOW I CAN NOT USE MY CAR DUE TO THE BROKENGLASS. A REPORT WAS FILLED WITH THE LOCAL POLICE IN ORDER TO MAKE A REPORT TO THE CAR INSURER. A NEW GLASS WILL BE BOUGHT AND THE PRICE IS ABOUT $1300 AND THE HALF REAR DOOR NEED TO BE PAINTED AT ABOUT $150 USD.*AK

THE TRUCK HAD A HEATING SYSTEM FAILURE. THE DOOR LOCATED IN THE HEATING UNIT (THAT OPENS AND CLOSES WHEN THE TEMPERATURE IS ADJUSTED) BECAME STUCK IN THE OPEN POSITION WHICH ALLOWED ONLY COLD AIR TO ENTER THE AIR VENT. THE CONSUMER HAD TO TURN OFF THE HEAT SYSTEM TO PREVENT HYPERTHERMIA. AS A RESULT THE DEFOGGER SYSTEM COULDN'T BE USED WHICH CAUSED POOR VISIBILITY. THE DEALERSHIP REPLACED THE DOOR AND OTHER COMPONENTS. *NM THE DEALER ALSO REPLACED THE TEMPERATURE POTENTIOMETER AND ACTUATOR. *NM *TC

WINDSHIELD WIPERS CAME ON AND OFF INTERMITTENTLY. DEALER WAS AWARE THAT THIS WAS AN INTERMITTENT PROBLEM. *AK

BACK WINDSHIELD LEAKS WATER ONTO INSIDE OF VEHICLE. VEHICLE HAD BEEN TO DEALER SEVERAL TIMES. HOWEVER, DEALER COULD NOT FIND CAUSE OF PROBLEM. ON LAST TRIP TO THE DEALER A CLEAR SILICONE WAS APPLIED TO THE LEAKY AREA. *AK

WINDSHIELD WIPERS COME AND OFF INTERMITTENTLY WHILE TRAVELING IN INCLEMENT WEATHER. CAUSE OF FAILURE IS UNDETERMINED AT THIS TIME. *AK

WHILE DRIVING 70MPH DRIVER'S SIDE FRONT WINDOW SHATTERED INSIDE VEHICLE. VEHICLE WAS ON THE INTERSTATE, AND THE TEMPERATURE WAS AN AVERAGE 86 DEGEREES. NO OBJECTS WERE FOUND THROWN INSIDE. FORD WAS NOT NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK

WINDSHIELD WAS NOT ATTACHED TO THE VEHICLE PROPERLY, IT COULD BE PUSHED OUT BY HAND. *AK