NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford F-150. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2018 Ford F-150. The contact while parked and attempting to start the vehicle, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the valves inside the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
Splash guard under the vehicle, sometimes also referred to as a diaper, fell off. I reported it to the dealer and was told I didn't need it anyhow. Well, if I didn't need it anyhow why did they put it on to begin with ? I also notice a lot of other Ford vehicles driving down the road with these guards (diapers) hanging down, so it isn't just a me problem it's a Ford problem. After inspecting the guard it is made of such cheap material I don't know how any engineering designer could of thought that these would hold up given the environment under a vehicle especially a truck. I would also think that this could easily become a road hazard.
Coil spring on the front drivers side suspension snapped in half while driving causing a momentary loss of control that was quickly regained. The spring was replaced at a local repair shop. There were no warning signs before failure occurred.
Transmission: sluggish upshift (vehicle feels like it is being pulled backwards), hard shifting and sudden downshifts at speeds in excess of 35 mph. Narrowly avoided getting rear-ended during rush hour traffic. I have not taken the vehicle to the dealership due to being afraid to drive it. No warning lamps, but symptoms started about two weeks ago but were very intermittent and easily resolved with a TCM relearn. Symptoms are similar to the known issues with the Ford 10R80 CDF Drum issues. I will be having the vehicle towed to the service center next week for a diagnosis and way forward. On 18 June 2025, I was traveling home from work. I stopped at a red light and waited for the light to turn green. The light turns green and the line of cars (roughly 20, with the lead car approximately 5 ahead of me) begin to proceed through the light. As I passed through the intersection and began to pick up speed, my vehicle shifted into 6th gear at about 40 mph. Less than 2 seconds after shifting into 6th, it shifted down to 1st gear, lost all power to the drivetrain, and almost caused a collision between me and the car behind me in a busy residential area. Pressing the accelerator only revved the engine. I turned my hazards on and shifted the vehicle to Manual and was able to get it going again but the same symptoms happened at my next stop and have persisted since.
Transmission is hard shifting and dropping out of gear into neutral at random times. Ford dealership diagnosed a bad CDF hub in transmission. Ford knows this is a known issue and redesigned the part but not covering any repairs.
The contact's husband owns a 2018 Ford F-150. The owner received notification of NHTSA Campaign Number: 25E070000 (Power Train). The contact stated that while her husband was driving on several occasions at various speeds, the vehicle was vibrating with an abnormal sound coming from the front of the vehicle. The check engine warning light was illuminated. The contact stated that the vehicle failed to shift into eighth, ninth, or tenth gear and often lost automotive power. The vehicle was taken to a dealer where it was diagnosed with cam phasers failure and needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken to the residence and then towed to the contact’s uncle's garage where the vehicle was inspected. The vehicle was not repaired. The contact stated that when the vehicle was started, the vehicle failed to accelerate as intended. The vehicle was turned off and parked. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown.
The contact owns a 2018 Ford F-150. The contact stated that while driving at 20 MPH, the engine seized. Several unknown warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the engine had locked up and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 17V672000 (Engine); however, the VIN was not included. The contact stated that previously, the vehicle was diagnosed by the same local dealer as needing a camshaft phaser replacement. The vehicle was repaired under the Ford Customer Satisfaction Program: 21N03; however, the failure reoccurred years later, and the vehicle was taken to a local independent mechanic, where the same repair was performed. The vehicle was repaired at the owner's expense. The contact stated that the vehicle was previously taken to the same independent mechanic, where the failure was duplicated on several occasions; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
Component/System That Failed: The 10R80 automatic transmission in my 2018 Ford F-150 3.5L EcoBoost has become essentially undrivable at 89,900 miles. The transmission will attempt to upshift from 1st gear through each gear unsuccessfully until it reaches 6th gear, at which point it refuses to downshift. The only way to exit 6th gear is by taking the vehicle completely out of drive. This transmission is available for inspection upon request. Safety Risk: This failure creates a major safety hazard. The inability to accelerate properly from a stop or to downshift while slowing down means the truck cannot respond to normal traffic conditions or emergency situations. This puts me, my passengers, and others at risk—especially when entering traffic, making turns, or attempting to stop. The erratic behavior also causes the vehicle to lurch or hesitate, increasing the chance of a rear-end collision or loss of control. Has the Problem Been Reproduced or Confirmed? Yes, the issue has been confirmed by a certified Ford dealership. They diagnosed internal transmission failure and quoted $8,876.27 for a full transmission replacement. Has the Vehicle or Component Been Inspected by Others? The vehicle has been inspected by a Ford dealership service department. No inspections have been done by law enforcement or insurance, and the manufacturer has not taken direct action, despite this being a well-documented issue with multiple TSBs and class action lawsuits tied to the 10R80 transmission. Warning Signs or Symptoms: The issue began gradually around 75,000 miles with hard or delayed shifting and worsened significantly by 89,900 miles. there was no warning light or messages until after the transmission gave out in the middle of a busy intersection. The truck now frequently: Fails to shift gears properly Hesitates or jerks unpredictably Becomes stuck in 6th gear This ongoing and worsening problem has made the truck unreliable and unsafe for everyday use.
Just got off the Interstate on to a frontage road when I received a low brake fluid light warning. Instantly lost braking power. Was traveling approximately 40mph downhill toward a traffic light where cross traffic was going full speed. I had to activate my emergency brake to stop from running into the cross traffic. Got the truck into a gas station, checked the brake fluid reservoir & it was below the minimum fill line. Purchased brake fluid at the gas station, filled it up & drove and the parking lot. The brakes partially worked, but the reservoir drained quickly again. I was lucky that there was a brake service repair shop within a quarter of a mile, so I refilled the brake fluid to the max & drove slowly with hazards on to the shop & left it there. Today they told me it was a brake master cylinder internal failure that caused brake fluid to leak into brake booster resulting in loss of braking power. While my truck is not covered under an existing recall, there is a recall for this exact issue for the same make & model of my vehicle (but with a different motor). That is NHTSA recall # 25V-236. I believe this recall should apply to my truck.
The contact owns a 2018 Ford F-150. The contact stated while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The "Auto Start Stop" message was displayed. The contact restarted the vehicle and several unknown warning lights were illuminated. The vehicle returned to normal functionality. The contact stated that the failure persisted. The contact stated that one month prior to the failure, the vehicle had been repaired under Manufacturer Recall Number: 24E04 (Powertrain Control Module Software update). The dealer was contacted, and the vehicle stalled while one of the employees was test driving the vehicle. However, no cause for the failure was found. The contact was informed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.
The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a cam shaft rattle. The contact was informed that the cam shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 99,800.
2018 F150 Transmission failure at 70,000 miles. Clutch packs for 3rd/4th gear have failed. This is a known common issue with this particular Ford transmission for their trucks and SUV's since 2017. Vehicle was under warranty when issues arose. Local dealers could not get the vehicle in for diagnosis and repair evaluation due to the volume of other vehicles having the same transmission diagnosis. By the time one of the local Ford dealers were able to assess the issue, warranty had expired. Ford knows this is an issue due to a longstanding TSB issued to dealerships.
We are having trouble with our rear-view backup camera not working properly like the F-250, F-350, and F-450 Super Duty trucks that are being recalled because their rearview camera images may not display correctly in certain lighting conditions. Our issues with the F-150 is the same as the others however ours has not been recalled and I think it should be.
The contact owns a 2018 Ford F-150. The contact stated that while driving 35 MPH, the vehicle hesitated, stalled, and shifted out of gear independently. The vehicle was taken to an independent mechanic for an oil change and transmission fluid flush. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake fluid warning light illuminated. The contact pulled over to the side of the road, added brake fluid, and continued driving. The contact stated that upon depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle failed to respond as needed. The contact pulled over to the side of the road and added brake fluid to the vehicle; however, the failure persisted. The contact was able to drive to an independent mechanic, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the VIN was not included. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 137,000.
My back up camera just shows blue or static. It just randomly happened but everything else works and the screen shows fine when not in reverse.
The contact owns a 2018 Ford F-150. The contact stated that the vehicle was repaired under an unstated recall; however, the contact stated that while the vehicle was parked and running, the vehicle shuddered and there was an abnormal sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken back to the residence, and a dealer was contacted. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership available.
Transmission completely failed while driving. Fortunately I was at a stoplight and was able to coast to the side of the road to a stop before getting hit. Transmission previously was taken to Ford for transmission jerking and randomly shifting issues. They first appeared at about 35000 miles of service. Complete failure ocurred at 130,000 miles.
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The contact stated that the “WRENCH” symbol was displayed on the instrument panel. The contact also stated that the message "Powertrain Malfunction/Reduced Power" was displayed on the instrument panel. The vehicle was initially taken to an independent mechanic, where it was discovered that there were metal shavings in the transmission fluid pan. The contact had taken the vehicle to other independent mechanics who confirmed the failure and suggested that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 99,800.
Transmission started failing below 50.000 miles . Truck was out of warranty but a transmission failing at that low of mileage is unheard of. transmission was clunky, unresponsive at times when just starting to drive up an incline. severe downshifting and upshifting at various speeds including highway speeds. Hard clunking sounds, rattling chain type sounds. Truck was unreliable and dangerous to drive. Finally, I had to bring it to the dealer where I bought it. Price for repair was astronomical ,close to $10,000 . Complained to Ford corporate and they were able to bring the price down a bit to $6800 with tax. The Transmission in question is model 10R80 with a long history of failures and repairs. Considering all the complaints on this model Transmission there ought to be a recall on it. This is a safety issue for all occupants of vehicles as well as other people and vehicles on the road.
NHTSA Safety Complaint Draft Vehicle Information: Make: Ford Model: F-150 Year: 2018 VIN: [XXX] Incident Summary: While driving my 2018 Ford F-150, the vehicle suddenly displayed a warning on the dashboard: “Steering Assist Fault – Service Required.” Within moments of this warning, I lost all power steering assist and was unable to control the vehicle, resulting in the truck veering off the road and into a ditch. This was a sudden and dangerous failure of the Electric Power Steering (EPS) system. I was fortunate not to have been injured, and no other vehicles were involved. However, this type of failure represents a major safety risk to me and to others on the road. I contacted Ford Motor Company and was assigned Case Number: [XXX]. Despite reporting the issue and explaining that the vehicle ran off the road, Ford refused to offer any assistance or goodwill repair. I was told the vehicle is outside of recall 24S45, even though it displays the exact same failure symptoms as recalled vehicles from later years. This failure could have resulted in serious injury or death. I am requesting that NHTSA investigate this steering system failure and expand any related recall coverage to include affected 2018 F-150 models like mine. Incident Date: [XXX] Mileage at Time of Incident: 157,000 Location: Pine Bluff, AR Complainant Information: Name: [XXX] Address: [XXX] Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission failed at 95k miles. This looks to be a very common issue with the 10R80 transmission as there is a class action suit
The contact owned a 2018 Ford F-150. The contact stated that while the contact's son was driving at 20 MPH, the contact's son noticed an unusual sound. The steering wheel did not turn in the intended direction. No warning lights illuminated. The contact stated the steering wheel was detached and loose. The vehicle crashed into a nearby tree. The contact's son did not sustain any injuries. In addition, the air bags did not deploy. The vehicle was towed to the insurance company for inspection. The vehicle was condemned as a total loss by the insurance company. A police report was filed; however, the information was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised that the vehicle needed to be inspected by the investigator. The failure mileage was unknown.
The contact owns a 2018 Ford F-150. The contact stated while driving uphill with the cruise control activated, the transmission downshifted into first gear and the contact depressed the brake pedal, and the transmission shifted back into tenth gear. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was informed that the engine oil level was low. The vehicle was not repaired. The contact had not decided whether to pay for the repair. The manufacturer was notified on the failure and informed the contact that the warranty had expired. The contact was referred by the NHTSA Hotline to report the failure. The approximate failure mileage was 93,000.
Transmission started shuttering, driving jerky, and wouldn’t progress through the gears correctly. This was the third occurrence, the first two happened on the highway, this time was on a back road.
Complete engine assembly (including internal bearings), twin turbochargers, and water pump. - Failure Mode: While driving at highway speeds, the engine warning lamp illuminated “Low Engine Oil Level,” followed by an audible ticking noise from the front of the truck. Upon shutting the engine off and attempting restart, the engine locked up and would not turn over. - Availability: The failed engine and associated components remain intact on the vehicle and are available for inspection at my local Ford dealership or by any third-party expert. For safety, loss of power steering and braking assist occurred instantly when the engine warning lamp came on, greatly increasing the risk of a high-speed collision. - The engine seized without warning, stranding me on a busy interstate shoulder and creating a serious hazard to passing motorists and my personal safety. - On June 3rd, Ford‐authorized service technicians at Bird Kultgen Ford in Waco Texas, confirmed complete engine failure, twin‐turbo damage, and a failed water pump. - A written estimate for repairs was provided which the amount was in excess of 20,000$ for a new engine, new turbochargers, and water pump. - Completed on June 3rd, with diagnostic report and repair estimate on file. - Manufacturer Response: I sent a certified letter to Ford Corporate on June 23, no acknowledgment or reply has been received in over 14 business days. - No police, insurance adjuster, or other third parties have yet performed an independent inspection, pending Ford’s response. - Initial Warning: “Low Engine Oil Level” dashboard message appeared at approximately 65 mph on the interstate. - Audible Symptoms: A distinct ticking noise under the hood began immediately after the warning lamp. - No prior oil leaks or dashboard indicators had appeared before this highway incident.
The contact owns a 2018 Ford F-150. The contact stated that while at a four-way stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine revved up, but the vehicle failed to respond. The brake pedal was released, and the vehicle lunged forward, almost causing a crash. The contact stated that the vehicle was jerking while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 162,000.
Ford issued recall 24E12 for a PCM reprogramming for my 2018 Ford F-150 for an emissions issue. A dealership completed the recall on 4/15/25. Approximately one month later, check engine light comes on and dealership now says we need a new catalytic converter. Upon research, this exact issue has been happening with many others who did the reprogramming.
Cam phaser rattling sounds starting the engine
The contact owns a 2018 Ford F-150. The contact stated whenever the vehicle was cold started, the vehicle was shaking and shuddering abnormally. The contact stated that after 10-seconds, the vehicle started to idle smoothly. There was no warning illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The dealer informed the contact that there was a manufacturer recall but the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.
Transmission slips and goes into neutral while in heavy traffic. Ford says the cdf drum is bad and will need the updated one installed in the transmission along with a full rebuild and will not be covered under any recall or tsb.
We were driving on the highway when the truck starting jerking/shuttering and losing power. The wrench light came on, we put on the hazard lights and limped off the nearest exit.
The contact owns a 2018 Ford F-150. The contact stated that while reversing, the back over prevention camera image was reversed, and failed to display the image properly. The contact stated that the displayed image was distorted, flipped upside down, and the screen then went black. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the "Brake Fluid Level Low Service Now" message was displayed on the instrument panel. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a local independent mechanic and brake fluid was added to the brake fluid reservoir; however, the failure returned within minutes. The dealer was notified of the failure but offered no assistance. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the contact noticed a rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser and the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced Customer Satisfaction Programs: 21N03 and 21B10; however, the contact was informed that both programs had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 131,550.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently shifted gear. The contact stated that when the failure occurred, there was a hard banging sound coming from the transmission. In addition, the contact stated that the transmission had skipped gears and had independently shifted into neutral(N) intermittently. There was no warning light illuminated. The dealer was made aware of the failure and the contact was advised that a diagnostic test was needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was advised by a member of an online forum to contact the NHTSA Hotline to report the known failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Hard shifting slamming gears needing transmission work.
Plastic two piece oil pan installed by factory with insufficient RTV resulting in a significant oil leak and possible fire potential as run back of oil reaches exhaust components. Vehicle is well kept and serviced regularly with less than 100k miles. Vehicle is out of warranty and down time is several days for a fix that results in using the same plastic oil pan with an estimate of $1200. Unfortunately this same oil pan will result in a similar leak in the future if fixed. Aftermarket aluminum options are available which result in a much better sealing surface. FORD please fix this issue. Oil leaking from pan first noticed during stops at red lights while idling and smelling burning oil thru vents. Ford dealer confirmed oil pan leak and suggested immediate replacement.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while shifting gear, with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. In addition, the contact stated that the engine was running abnormally rough. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. In addition, the contact was informed that the failure was due to an abnormal oil consumption. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.
When speeding up and downshifting the transmission will shift up and down rapidly and repetitive. Example, when passing another vehicle. Seems to do it when the transmission has to downshift more than one gear. Starting happening after truck got recent pcm update. Doesn’t happen when only downshifting one gear.
SINCE I PURCHSED THIS TRUCK IT HAS BEEN TO THE 3 FORD GARAGES. AT FIRST I HAD A VIBRATION IN 3 RD GEAR AND 7TH. FINALLY AFTER SPENDING A LOT OF MONEY A FORD SERVICE SAID IT WAS THE DRIVE SHAFT. THE VIBRATION LESSONED. FOR THE PAST 6 MONTHS THE TRANSMISSION PAUSES BETWEEN SHIFTS MAKING DANGROUS WHEN YOUR MOVING THEN THE TRUCK PAUSES FOR A COUPLE OF SECONDS. FIRST YOU COULD GRT HIT FROM THE REAR. SECOND IF YOUR TURING ONTO A LANE AND IT PAUSES AS SOMEONE IS COMING. POSSIBLE ACCIDENT.
ABS block leaking
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the front of the vehicle. The contact stated that while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 193,000.
Break light and warning came on. “Low Breakfluid” Next got off ramp put my foot on break and no breaks. Was able to stop using down shift and did not plow into anyone. thank goodness. There is a recall on other non diesel f150s fyu
The contact owns a 2018 Ford F-150. The contact stated that while in reverse(R) and attempting to shift gear, the transmission jumped from 1st to 3rd gear, and there was a hesitation while changing gear. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission was slipping and needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
The vehicle will cut off or shut down unexpectedly. This is a safety issue because I could be in traffic with other vehicles when this happens. The vehicle is currently at the dealership and they have quoted $6,000-$8,000 for repairs. No warning, it occured last week. I almost wrecked when it happened. The vehicle was riding rough and then it cut off.
Transmission shifts erratically causing loss of power at highway speeds. Transmission issues have occurred since the first month of ownership. Truck lunging when in park, down shifting from 10th gear to 7th at highway speeds, etc. Early problems/concerns were mentioned to service advisors when the truck would be taken in for service but I was always told, that is just the way that the 10R80 works. As time progressed, shifting issues got worse. They significantly increased after the powertrain warranty expired. Currently the truck shifts erratically in low and high gears and frequently experiences a complete loss of power travelling on the interstate. My biggest concern is that this is a known issue by the Ford Motor Company that has not been properly addressed via recall. The CDF drum inside of the transmission has a known design flaw and has been revised to eliminate the issue. The web forums dedicated to the F150 and any other model of vehicle ford equipped with the 10R80 are littered with similar stories and concerns regarding the transmission. ultimately, with the total loss of power at highway speeds and the need to immediately vacate lanes of travel to allow the vehicle enough time to figure out what gear it needs to be in, or to shift appropriately to regain highway speeds poses an immediate threat to any vehicle equipped with the 10R80 transmission and the original, or any early design, CDF drum. I would also like to note that I entered this with the most recent occurrance of this issue. It has happened multiple times during the course of ownership both before and after the warranty expired. Unfortunately, all of the Ford service writers/techs/managers, claimed that it was normal operation of the transmission.