2018 Ford F-150 Complaint Log

The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at 45 MPH, he attempted to avoid a slowdown on the highway. While attempting to avoid the slowdown, the contact's husband crashed into a parked vehicle on the highway. The air bags did not deploy upon collision. Due to the failure, the contact's husband injured his sternum and was taken to the hospital by ambulance. The contact was treated for a broken sternum. A police report was filed. Due to the failure, the vehicle was initially towed to an independent mechanic before the contact had the vehicle towed to a local Ford dealer where it remained in their possession. The manufacturer was notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was 137,447.

cam phaser rattle, water pump & thermostat

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal went to the floorboard. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and it was confirmed that brake fluid was leaking from the vehicle and further diagnostic test was needed to determine how to repair the vehicle. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 43,250.

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Initially my transmission was rough (jerky) changing through 1,2,3 and 4. It then on occasion lost engagement as I was driving and happened a couple of times whilst trying to make a left hand turn across oncoming traffic. Finally the transmission went altogether and went into limp mode. I took the truck to the ford dealership and they informed me I needed a new transmission. They replaced the transmission. They replaced the transmission and told me I could come pick it up. Once I picked it up I started to drive home and the transmission liquid started to leak. They had to come pick up the truck on a flatbed and repair it once more. Once receiving the truck back for the second time I drove the truck but noticed a strange noise coming from the engine, so inspected and found the engine coolant to be empty. I was able to fill it up but the ford dealer requested I take it back for them to inspect. When I did they could not find anything wrong. Then on the [XXX] while driving from New Jersey to Baltimore the transmission started to act strange. The transmission lost power in 10th gear, then regained power, followed by a bang in the rear end from the drive shaft and the the rear wheels locked up in 10th Gear at 65mph on the interstate. The wheels then released the transmission overheated up to 240F degrees and oil started leaking from the transmission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving i was coming to a stop approaching a traffic circle. I had to yield the car already in the circle as i was stopping the truck made a clunk and lunged forward while i was breaking forcing me to enter the circle before it was safe to do so. I almost collided with the approaching vehicle with a child in the car. Another instance the vehicle between shifting gears randomly lost power as if it shifted into neutral, then a loud clunk as it finally found the gear when it did the vehicle lunged forward. Another instance with the vehicle in park i started the engine, after the starter finished and the engine turned over there was a loud clunk and the vehicle lunged forward in park enough that the tires made a noise and could have hit a parked car in-front of me. The dealership said it is a known issues with the 10R80 transmission and will cost me $8,000 to $10,000 to repair. This transmission has always clunked and missed gears since i bought it new in 2018 and i have had it looked at multiple times, but the dealerships always said its “normal” Ford knows this is an issues and has not issued a recall and it is very dangerous.

Odometer Fraud. The contact purchased a 2018 Ford F-150. The contact stated that while attempting to research the vehicle online, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 93,600; it was discovered that the mileage was 200,000.

While driving on highway at highway speeds the engine shutdown for no reason and I had to take emergency action get the vehicle out of the roadway to safety. Vehicle would not restart and had to be towed to dealer. Subsequently the powertrain control module had to be replaced. On three separate occasions on later dates, while driving on highway the transmission unexpectedly shifted from gear 10 to gear 1 for no apparent reason causing delay and high rpm and rapid deceleration. Only after third time did the transmission warning light activate. A computer check by mechanic showed the 10th gear to have unknown inertia with a drum shifting.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was able to restart and was taken to an independent mechanic, where it was diagnosed that the engine had failed due to excessive oil consumption. The mechanic determined that the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, while driving in high gear, the transmission unexpectedly downshifted to a lower gear. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.

In April 2025, my 2018 Ford F150 5.0 XLT 4x4 truck began harsh shifting from 1st to 4th and 5th gears. Then as I drive it awhile it will suddenly downshift from 8th to 1st gear causing a pause in driving. I was almost rear-ended by a car behind me. I took my truck to Clement Ford in O'Fallon Mo where they recommended a software update and resetting of the adaptive drive learning program. This cost $427.81 and has not fixed the problem.

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning lights were illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The failure persisted over time. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related to the failure of Technical Service Bulletin Number: 20-2315. The failure mileage was approximately 144,000.

The contact owns a 2018 Ford F-150. The contact stated that on several occasions while driving at undisclosed speeds, the transmission failed to shift correctly, causing the vehicle to jerk. The vehicle was then taken to a dealer and was diagnosed and determined that the CDF drum on the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2018 Ford F-150. The contact stated while parked and attempting to start the vehicle, the check engine light illuminated. The vehicle was serviced under NHTSA Campaign Number: 24E012000 (EQUIPMENT), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure and opened a case. The failure mileage was 146,117.

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,577.

Transmission seems to 'search' for the proper gear, delays in shifting, then violently and abruptly downshifts, with an EXTREMELY loud thud that can be unmistakably felt throughout the whole vehicle, alarming driver and occupants. Even children asked "what just happened"? Passengers believe a universal joint, rear axle, or other key drivetrain component has catastrophically failed. This seems to happen most often when accelerating, letting off of the gas pedal, then pressing the gas pedal again. Vehicle is equipped with a 10 speed automatic. This has been a recurring problem since purchased with approximately 23,000 miles on the vehicle.

The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the steering wheel was pulling to the left or to the right, forcing the contact to keep and maintain a strong grip on the steering wheel while driving. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced Equipment Recall: 24S45 (Electronic Power Steering Assist Steering Gear); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

When backing up, my camera will either not work or be extremely slow. Then once it works the backup image or blank screen will show up when not in reverse. My screen will be blank, be extremely slow, or freeze when I turn the vehicle on or when driving. Unable to get CarPlay to work at all. When pushing buttons the lag time is so bad that it will take minutes for it to catch up. Unable to update the software.

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the brake pedal was depressed, and the vehicle failed to respond as needed. Additionally, the contact stated that the transmission failed to shift properly, and the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the CDF drum had failed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The vehicle remained with the dealer and had not been driven since the failure. The failure mileage was approximately 70,300.

See attached document for complaint.

My [XXX] daughter and friend were driving our F150 lariat super crew cab 3.0 deisel which to our knowledge was in excellent condition. The driver behind her frantically pulled them over as the rear underneath of the truck was on fire. They immediately pulled over and within several minutes the entire truck burned to the ground. Luckily the girls were safe, although very shaken. There were no warning lights on the dash and the smoke was behind the truck. Had their not been a car behind them on the country highway, who knows what could have happened to the girls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at highway speeds in my 2018 Ford F150 with 3.5 liter engine and 10-speed transmission when I would need to accelerate to pass or going up a hill the transmission downshift (as expected), but would "jerk" repeatedly until I let up on the accelerator. During light acceleration the transmission still "jerks", but not as bad. No "check engine" light illuminates.

Our 2018 F-15 with 3.5 ecoboost has experienced known issues with the cam phasers, a loud rattle during startup. Ford service technicians report the problem to be from a pin coming loose on the cam phaser, resulting in the cam phaser slapping. Ford has acknowledged the issue and designed an updated cam phaser but has selectively chosen to replace the defective items only if a truck is under warranty. This said, the updated cam phasers were available after many trucks exceeded their warranty.

The transmission on our 2018 F-150 with Ecoboost had harsh shifting into 3rd gear and had difficulties with delayed shifting from 6-7, 7-8, and 8-9, with some occurrences of the transmission downshifting to 1st gear. Most noticeable when leaving a stopped intersection or merging on with traffic entering the highway. Cars behind do not expect when our vehicle slows down, resulting in close call accidents. Our truck has been to Ford multiple times and they said this is normal. In February 2025, the truck was returned to a Ford dealership. The service department stated our truck will need the transmission replaced for $11,000. I inquired about this being a known issue. They stated yes but Ford corporate has not acknowledged any issues. I contacted Ford corporate, who acknowledged to assist but then said no due to the mileage being greater than 107,000. The truck was moved to an independent repair facility, and they agreed and provided a cost of $9,500. Currently, I am waiting for the truck to be repaired.

The contact owns a 2018 Ford F-150. The contact stated while driving 30 MPH, the transmission jumped out of the intended gear. The contact stated that the transmission shifted hard from first gear. The contact also stated that the transmission failed to shift into third and fourth gear. The wrench warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,360.

When accelerating to highway speeds, my truck downshifts a gear or 2. This has been happening for the past year since I purchased the truck. When I try to accelerate to 60 MPH from 50 it is really hesitant after downshifting.

2018 f150 5.0L engine. Uses excessive oil. Usually have to add 2-3 qts of oil between oil changes. Numerous times (over 20) I have stopped and vehicle would not start because oil level was too low. Happened multiple times before I knew what was causing this issue. Same vehicle transmission will shift from 4th gear to 2nd causing engine to rev high and jerk one forward. Ford knows about the oil issues with these engines. This is causing unwanted expense with having to add oil between changes, excessive engine wear, and damage to other engine components and exhaust system components.

Oil consumption is excessive.

Summary: 2018 Ford F-150 (VIN: [XXX] , 3.5L EcoBoost) - Timing chain failure started at 30,000 miles, now at 111,000 miles. Rattling, power loss, misfires, stalling. Engine dangerous, risks crashes. Request NHTSA recall investigation. Description: Vehicle: 2018 Ford F-150, VIN [XXX] , 3.5L EcoBoost Issue: Timing chain failure began at 30,000 miles, worsened to 111,000 miles. Symptoms: loud rattling, power loss, misfires, stalling. Safety Risk: Unreliable engine, sudden power loss, potential stalling in traffic, or catastrophic failure. Dangerous to drive. Request: NHTSA investigate for recall due to early failure and safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I tow my boat the starter overheats and when I stop to get gas I have trouble starting the engine or it won't start at all until the engine cools completely.

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the vehicle experienced an unexpected transmission downshift. The RPMs increased to 5,000 and then decreased significantly. The contact released the accelerator pedal. The contact stated that the failure occurred temporarily. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had overheated. The dealer determined that the transmission needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 101,000.

While driving in manual mode on the road vehicle seemingly came out of gear and then slammed into a lower gear causing me to be slammed forward in my seat and nearly wrecked my vehicle, it then unprotected went to 1st then to 9the gear all while still in manual shift mode. Vehicle also dose not always fully engage park when P is illuminated.

Ford has a known design issue with the 10 speed transmission in this truck that cause the hydraulic clutch to leak fluid. This causes the truck to shift very harshly, miss gears, and randomly down-shift, or jump out of gear. This is an issue that prompted them to create a TSB specifically to address this issue. My truck only has 85,000 miles on it and I will most likely be needing a new transmission in result of this issue. This design flaw was recognized by Ford and was designed out of the newer version of the 10 speed transmission. This issue also can not be fixed by replacing the part like in kind. It requires it to replaced with a differently designed part. You do not know when the transmission is going to loose hydraulic pressure due to the clutch leaking fluid, it has happened when I have been pulling into traffic and it has also happened when I have been cruising down the road at maintained speed. It does not do it consistently. I have gone an entire month without having issues. As of late it is now doing it on a regular basis and I will have to take it to the dealership to be serviced. This issue is widespread across all vehicles with the 10 speed transmission from 2017-2020. TSB 25-2018. This isn't a repair that can be made by a consumer, it has to be made by a Ford dealership.

The vehicle hesitates to take off, it jerks, has harsh shifting, skips gears and yesterday at a stop sign when I tried to go forward, it rolled backward.

The contact owns a 2018 Ford F-150. The contact stated while driving at 65 MPH, the check engine warning light illuminated. There was a powertrain and emission failure. The vehicle was previously taken to the local dealer, where the vehicle was repaired under Emission recall 24E12. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 119,000.

The contact owns a 2018 Ford F-150. The contact stated that the check engine warning light had illuminated. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been serviced for the same failure with the cam phasers under Customer Satisfaction Program: 21B10. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.

The contact owns a 2018 Ford F-150. The contact stated that the vehicle failed to properly shift into gear as needed. The vehicle would downshift to 3rd or 4th gear intermittently. The contact stated that the transmission was shifting roughly, causing the body of the vehicle to shake abnormally. Additionally, the vehicle hesitated before accelerating as needed. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with transmission failure. The dealer reprogrammed the TCM; however, the failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 149,873.

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

The contact owns a 2018 Ford F-150. The contact stated while driving 55 MPH, the vehicle hesitated and shifted out of gear independently. The message to “See Owner’s Manual” was displayed on the instrument panel. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The contact related the failure to the NHTSA Campaign Number: 18V214000 (POWER TRAIN); however, the VIN was not included. The manufacturer was notified of the failure and provided the contact with the recall information. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 132,000.

Hello, I hope this message finds you well. I am writing to follow up on an ongoing issue with my vehicle related to the recall 21B10. I recently purchased a 2018 F150 in November 2024, and I’ve encountered significant problems with the vehicle that I believe are tied to the recall. Specifically, the vehicle is experiencing issues with acceleration, which has made it unsafe to drive, especially on the interstate. When I took my vehicle to Ford in Mooresville, NC, they diagnosed the problem as an error code 21B10. Upon contacting Ford on March 28, 2025, I was informed that the recall had been addressed in February 2022. However, I was advised that the case cannot be reopened, and that it would need to go for review. Given the critical nature of the issue I am experiencing, I am concerned about my safety while driving the vehicle. The acceleration problems are a direct danger, and I cannot drive the truck on the interstate due to these issues. I would like to request that this case be reviewed immediately. I have all the necessary documentation from the 2022 recall repair and am happy to provide it for your reference. It is my hope that we can resolve this issue promptly, as it poses a significant safety risk. Please let me know how we can proceed to ensure that this matter is addressed as soon as possible. I look forward to your prompt response and assistance in resolving this issue. Thank you for your attention to this urgent matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact called on behalf of his son who owns a 2018 Ford F-150. The contact stated that while his son was driving on the highway with the cruise control set to 60 MPH, the transmission started slipping and the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local Advanced Auto Parts where a handheld scanner was used to retrieved DTC: 176 (HEGO sensor circuit indicates system lean – left side). The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,536.

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting and made an abnormal clunking sound. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to have the adaptive learning cable reset. The failure mileage was approximately 48,000.

Plastic oil pan and plastic drain plug leaks due to improper sealing

I was on [XXX] in traffic near Clarksville TN when the transmission failed on my truck and I had no power and had to weave through traffic coasting to get over to the shoulder and out of harms way. Consequently I am currently having the transmission built at a cost of over $6800. I shouldn't have to spend $7000 for a new/rebuilt transmission on a $70,000 truck that I've only had a little over 4 years. My transmission shop says if you get 100,000 miles out of the 10R80 transmission consider yourself lucky, they are rebuilding them practically every day. Please make Ford reimburse anyone who has a failure in this transmission!!!!!!! They are 100% aware they are [XXX]and have done nothing about it!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford F-150. The contact stated that upon depression of the accelerator pedal, an abnormal grinding sound was coming from the front wheel of the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer, where it was discovered that failure was caused by partial engagement of the integrated wheel ends (IWE), which needed to be repaired. The contact stated that the engine actuator and various other engine parts were replaced to repair the vehicle. The contact reached out to the manufacturer online and was referred to the NHTSA Hotline for further assistance. The vehicle was repaired. The failure mileage was approximately 23,000.

Formal Complaint Regarding Recall 24E12 and Related Emissions System Failure I am writing to formally file a complaint regarding my recent experience related to Ford Recall 24E12 Powertrain Control Module (PCM) Reprogramming for Emissions Compliance, and the subsequent failure of my vehicle's emissions system immediately following this recall service. The work was performed at Donley Ford 702 Charles St, Galion, OH 44833. On March 12, 2025, I took my vehicle in for the mandated Recall 24E12, which involves reprogramming the PCM to improve emissions component monitoring. Prior to this service, my vehicle exhibited no issues whatsoever, the check engine light was not on, and the vehicle operated perfectly. However, just a few days after the recall service (and with fewer than 5 miles driven post-service), I started my vehicle and was immediately met with a check engine light. I contacted the dealership service department and spoke with a representative who assured me there would be no charge to inspect the issue, given its potential connection to the recall. After I brought the vehicle in, I was texted (not called) and told that my catalytic converter had failed and that I was being quoted $2,446.55 + tax to replace it. I questioned how such a failure could occur immediately following a PCM update specifically targeting emissions system monitoring. The technician immediately denied any connection between the recall and the catalytic converter Given that Recall 24E12 involves PCM reprogramming to improve the detection and performance of emissions-related components, I find it extremely troubling that my catalytic converter failed immediately after the recall service, and that the dealer refuses to acknowledge any possible connection. I am requesting that the NHTSA investigate this matter further to determine, Whether the recall and PCM reprogramming could have caused or accelerated catalytic converter failure.

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The contact stated that while driving at various speeds, the vehicle jerked with an abnormal ticking sound coming from the front of the engine. No warning lights were illuminated. The vehicle was taken to a dealer, and it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21E027000 (Suspension), which was received in 2021. The vehicle was previously repaired. The manufacturer was notified of the failure and the contact was informed that the recall was closed since the vehicle was previously repaired. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 112,900.

Know CDF drum issue starts with hard shifting but now when driving at highway speeds the gear shifter will show it goes from 10th gear to first gear to second gear. Sometimes the engine will actually down shift for a moment. Secondly at low speeds the truck will shift from 3rd to 1st gear causing the truck to lurch forward.

I own a 2018 Ford F-150 with 56,000 miles, and I have been experiencing serious and unpredictable transmission issues. These problems first started around 48,000 miles, but at the time, I assumed it was normal behavior. However, the issues have progressively worsened, and by 55,000 miles, a wrench warning light started appearing intermittently. Symptoms: •While driving at highway speeds, the transmission unexpectedly drops from 10th gear to 1st gear, causing a sudden and severe deceleration. •The gear shifts are jerky, unpredictable, and rough, making it difficult to maintain control of the vehicle. •The wrench warning light appears occasionally but disappears quickly, making diagnosis difficult. •No diagnostic trouble codes (D DTCs) are stored or retrieved when scanned at multiple repair shops. •The issue happens intermittently, making it challenging to replicate on demand. •Started noticing issues at 48k miles, but they became significantly worse around 50k miles when the wrench light began appearing. •I called Ford to reset the radio/computer software, after hearing it might help, but it did not resolve the issue. •The unpredictable transmission behavior causes severe anxiety while driving, as I never know when it will happen again. Attempts to Fix: •I have taken my truck to multiple repair shops and Ford dealerships, but since no codes are present, they have been unable to diagnose or fix the issue. •Mechanics have checked for transmission recalls or software updates, but no clear solution has been provided. •I contacted Ford for a radio/computer software reset, hoping it might help, but this did not fix the problem. Safety Concerns: •The abrupt downshifting poses a serious safety hazard to myself and other drivers on the road, especially at high speeds. •There is an increased risk of accidents due to sudden deceleration and loss of control. •The problem occurs without warning, making it difficult to predict or prevent.

My 2018 f150 has a 10r80 transmission. I was driving through heavy traffic on US Route 93 southbound, moving at about 60MPH when the transmission suddenly lost all power. Because there was no left-side shoulder (I was in the left lane), I needed to throw on my hazard lights and make my way to the right shoulder across 4-lanes of traffic. Multiple near collisions as I had no propulsion to do this.