2021 Ford F-150 Air Bags & Restraints Problems

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 45 MPH, the contact was cut off by another vehicle that had pulled out in front of the vehicle. The contact depressed the brake pedal with force to keep from crashing into the vehicle. The contact stated that the seat belt pretensioner held firmly in place; however, the passenger's seat belt failed to restrain the passenger in the seat. The contact stated that the passenger almost crashed into the front passenger’s side dashboard. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the passenger’s side seat belt retractor and pretensioner needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V653000 (Seat Belts); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

While driving my 2021 Ford F-150 PowerBoost, the vehicle issued a pre-collision warning followed immediately by a restraint system warning. The airbag then deployed without any collision or impact. There was no crash, obstacle, or reason for deployment. The airbag deployment shattered the windshield and caused interior damage. This appears to be a false activation of the pre-collision system and unintended airbag deployment, creating a serious safety hazard. This could easily result in injury or loss of vehicle control. The vehicle needs to be investigated for a potential defect in the airbag system, sensors, or pre-collision assist system.

The contact owns a 2021 Ford F-150. The contact stated that while her husband was stopped, a 2023 Dodge Ram 1500 reversed at approximately 55 MPH, causing the rear to crash into the front of her husband's front of vehicle. No air bags deployed. The contact's husband and grandfather, who was a passenger in the vehicle, were injured. The grandfather sustained neck and facial injuries, primarily around the neck and chin area. The husband suffered injuries to his hands. Medical attention was required for both occupants. A police report was filed, and the vehicle was towed. The insurance company was pending an inspection to determine if the vehicle was destroyed or not. The contact informed the dealer of the incident, and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 59,000.

The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 21V653000 (SEAT BELTS), 23V509000 (PARKING BRAKE), 22V142000 (VISIBILITY) and 23V163000 (VISIBILITY). The contact stated that while driving 60 MPH, the parking brake independently activated. The contact pulled over to the side of the road. The contact turned off the vehicle and, after waiting for a short while, the vehicle was restarted. The message "Service Parking Brake" was displayed. The contact stated that on a separate occasion, while turning off the vehicle, the parking brake fail to function as intended. The contact stated that recently the seat belt failed to retract and remained loose. The vehicle was taken to the dealer; however, the dealer refused to repair the vehicle under the Seat Belts and Parking Brake recalls. The contact stated that the recall repairs for Visibility were performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000. Parts distribution disconnect.

Confirmed through dealership that the Clock Spring in the steering column needs to be replaced as it is defective. Ford has indicated that my vehicle vin is not a part of the current clock spring recall.

On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. I understand there was a airbag/steering column recall on other F150s but I strongly suspect that the reveal needs to be expanded to mite vehicles such as mine. All the Doctors that treated me said my injuries were the direct result of the steering wheel airbag not deploying. The state trooper that reined me from my vehicle , as well as one of the witnesses both told me that my steering airbag did not deeply. I also have pictures as well.

After driving the vehicle for 14,000 miles I was traveling out of state when my wife and I discovered that the passenger seat belt was not anchored to the floor. When we arrived home there was a recall notification in our mail. I immediately went to Serramonte Ford in Colma, CA and scheduled the required inspection for November 1. They assured me that any necessary repair would be done at that time. Later that day they called and told me that I needed a new part but they were required to order it from a special source because it was a recall item. (What)! They called two weeks later and advised that the part arrived and I made an appointment for November 16 and dropped the vehicle off. Later that day they called and told me that they needed a gasket so the repair couldn’t be done. I picked up the vehicle and they told me they would call me to reschedule the repair. It is now January 2022 and I have been driving this vehicle for eleven months without a seatbelt. They can’t tell me when to expect the repair.