2021 Ford F-150 Complaint Log

Both Front headlight DRL failed at 40K miles. This poses a safety risk for other vehicles on the road

The contact's business partner owns a 2021 Ford F-150. The contact stated that while his business partner was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with a fractured driveshaft. The dealer replaced the driveshaft. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 21V986000 (Power Train, Structure). The failure mileage was 80,230.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Numbers: 23V896000 (Power Train) and 25V455000 (Fuel System, Gasoline). The local dealer was contacted and confirmed that the recall remedy part was not available. The contact was unable to reach the manufacturer due a prerecorded message. The contact had not experienced a failure.

Both daytime running lights are defective. One is all the way out and the other one is partially out. This started early 2024. I'm concerned over visibility.

The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers were hesitating while operating, before becoming inoperable. While driving in the rain, it was difficult to see due to the failure. The vehicle was taken to the local dealer and repaired under NHTSA Campaign Number: 23V163000 (Visibility). The vehicle was repaired, but the failure recurred. The vehicle was taken to another Ford dealer, Ted Britt Ford of Chantilly Service (4175 Auto Park Cir, Chantilly, VA 20151); to be diagnosed, and the wiper arms were replaced for not working properly. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The manufacturer stated the repairs were outside of the warranty or recall parameters. The failure mileage was approximately 60,000.

The contact owns a 2021 Ford F-150. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V163000 (Visibility). The contact stated that after retrieving the vehicle, there was an abnormally loud clicking sound coming from the windshield wipers. The contact stated that the wipers had went past the windshield. There were no warning lights illuminated. The vehicle was taken back to the local dealer, where an unknown part was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who informed the contact that there was no warranty coverage on the vehicle and informed him provided the cost for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was not available.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted three times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available until the third quarter of 2026. The contact had not experienced a failure.

Wheel end hub bolts. Rear axles

recall Issue date Dec 22,2023 Manufacturer Recall Number23S65 NHTSA Recall Number23V896 Recall StatusRecall Incomplete I contacted Ford 3 times since the recall was issuesd. Went there 3 times (last in June 2025), they performed the analysis to confirms what parts were needed all 3 times and every single time they say the do not have the parts to repair. I am concerned for my family and my safety. Need your assistance to get Ford to do the right thing.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that the dealer was contacted several times regarding parts availability; however, the contact was informed that parts were on a national back order. The contact stated that the most recent letter stated that parts were available; however, when the contact called the dealer, the dealer stated that parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Ford refuses / is unable to resolve Safety Recall 23S65/23V896. Ford has stated solution will be available by 1st quarter 2025. It is now April 12, 2025 and Ford reports no solution date. Recall 23S65/23V896 is a Safety recall. Ford's description: Safety Risk This may initially result in a clicking noise as the bolt becomes loose and a rattle noise from the wheel cap if the bolt breaks. Vehicles with damaged axle hub splines may roll in park without the parking brake applied, or, alternatively, lose drive power, both of which may increase the risk of injury or a crash.

I received this recall December of 2023. I was originally advised that a fix would be ready during the 1st quarter of 2024. I inquired on two occasions about the safety of driving my truck with the axle bolt breaking issue recall. Two separate techs advised me that I could continue driving my truck until a fix to the issue is found but both techs advised not to tow a trailer until it's repaired. I mainly use my truck to tow and usually a couple hundred miles at a time, so this doesn't help me and its now mid-March of 2025.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-150. The contact stated that while driving in the rain at an undisclosed speed, the windshield wipers became inoperable. The vehicle was taken to the dealer, where it was determined that the windshield wipers motor needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V842000 (Visibility) because the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

The day time running light on the driver side is out and is a known problem for the 2021+ F-150’s with LED headlights that I have seen. It would be in everyones best interest if we could have this recalled and have Ford fix this issue that is not covered by warranty and without having to scavenge $2100 to replace one side of a headlight which is a safety feature for the truck.

The contact owns a 2021 Ford F-150. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure however, the dealer replaced the battery and battery control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

10R80 transmission suddenly started showing symptoms of failure at 81,000 miles. Issues were slipping, jerking, and random gear selections. Safety was compromised when trying to merge (gas pedal pushed but truck didn't downshift initially, then drops to very low gear or from a dead stop would start in 10th gear and barely move), also when from a stop truck felt like it went into neutral when shifting into second almost causing rear end accidents and finally it would random leave shift into extremely low gear (1-2) when doing 20 causing a sudden breaking affect. Due to the safety concerns I did get the transmission replaced and symptoms have not returned. No warning lights appeared, AAMCO did the inspection as well as warranty company saying the transmission should be replaced.

The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, the steering wheel seized. The contact stated that the failure occurred while it was a cold on a low temperature morning. There were no warning lights illuminated. The contact stated that the vehicle was turned on and warmed up and eventually the steering wheel became operable. The vehicle was taken to the local dealer, where it was diagnosed that the steering rack needed to be replaced due to water intrusion. The vehicle was not repaired. The contact made the manufacturer aware of the failure and a case was opened. The failure mileage was approximately 50,000.

Passenger side rear axle retainer bolt sheared off. My vehicle was manufactured 20 days after the existing recall. Repair was done under warranty but obviously should be included as part of the recall.

The contact owns a 2021 Ford F-150. The contact stated while the vehicle was at the dealer for tire rotation services, the dealer informed his wife that the rear passenger's side axle bolt was fractured and was stuck inside the hub of the wheel. The dealer determined that the rear passenger's side axle needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.

Broken Right Rear Axle bolt, F150 with ~37500 mileage, Max tow Package, Already identified by FORD customer "satisfaction" Program 22B34

On 11-28-2023 I took my truck in for an oil change and new tires. When the wheels were removed the passenger side rear axle bolt fell out. It had been sheared off and I don't know how long I had driven it like that. The last time the wheels were off was when I had an oil change and tire rotation at the same dealership in July 2023, they did not alert me to a problem at that time. The dealer said it was unsafe to drive and I should leave it there to await parts and service. My truck is a 2021 F-150 Ecoboost with the Max Tow Package. It has 54,520 miles on it. The dealer service department has not looked at it to determine if it is an eligible warranty repair or not at this time but it is scheduled to be inspected today. There were no warning lamps or messages given related to this problem at any time. My own research online indicates that hundreds of other 2021 and later F150 owners with the Max Tow Package have had the same problem of axle bolts breaking. No accidents or injuries have been reported that I know of but there has been lots of inconvenience because owners are told the trucks are unsafe to drive. The dealers are saying that the axles must be changed.

The bolt rear-end axle & transmission. No accident happened but due to the back left side tire almost coming off left me on the shoulder of the freeway which was a dangerous situation. I was process of me taking the vehicle to dealership for the recall but didn't make it there cause of the tire was coming off. The concentration of bolt was directed onto the tire coming off. The dealership notification me that the bill was going $5,000 dollars in order for me to get the truck back into my possession. So I asked them if there was a recall on the truck and they told that the truck didn't qualify for it. The mechanic technician and the insurance adjuster inspected my truck fail to notification me of the right side bolt being broken. When I have got the broken one in my hand. In other words for the tire coming off that it was my fault even with other damages.I never got a call from dealership or from the insurance company to ask any questions about incident & took the matters to there own hands.

--Exhaust leak, at left first band clamp downstream from catalyst --Safety is of immediate concern due to exhaust leak directly under driver seat --Local Ford dealership service dept did not fix leak --Exhaust leak was inspected and reported to local Ford dealer service dept- NOT fixed On 20 November 2023, I purchased a 2021 Ford F-150 XL, VIN: [XXX] , from Crain Ford of Jacksonville, Arkansas, 1800 School Drive, Jacksonville, Arkansas 72076. Phone 501-436-4981. After driving the vehicle for a day, I noticed a fluid leak on my garage floor under the vehicle’s engine area. On 21 November 2023, I took the vehicle to the dealership, which I bought the truck from, Crain Ford or Jacksonville, AR. They inspected the underside and found no leaks and suggested I just keep an eye out for any fluid leaks. The next week I kept watching for leaks, and each day I saw what appeared to be a fluid leak of some type or fluid on the floor of my garage. On 27 November 2023, I took the vehicle back t o the same dealership, Crain Ford, and I showed them a video of the leak I discovered. The video can be viewed at: [XXX] As the video shows, upon cold startup of the vehicle, you can see water leaking from the band clamp on the exhaust system just below the left catalyst. I fully understand that the fluid is water and is a byproduct of the combustion system and is normal. That is NOT the problem, the problem is, if water can leak out at the band clamp on the exhaust system, as shown, then so can deadly exhaust fumes right under the driver area. I showed the video to the Ford service dept foreman and he had a technician check the exhaust and assured me that the band clamps were at factory spec torque and they could smell or observe no leaks. I took the vehicle home. The next morning, there is still a deadly exhaust leak occurring at the band clamp on the exhaust pipe as I can see water dripping out, just as the first video showed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The power steering assist lamp went on and the vehicle steering became very hard to steer while driving my wife was driving and could have gotten in a bad accident the ford motor company has made recalls for this same issue in other vehicles and i believe that my vehicle should be in that recall as well i have a 2021 f150 xlt 2.7 liter engine and i want my vehicle to be inspected and repaired because the for motor company has put faulty parts in this vehicle as well it is only 2 years old i shouldnt be having this issue.please launch an investigation to have this vehicle added to the list that needs a recall on power steering assist fault power steering.

While driving my truck, I attempted a merge onto interstate 80, and completely lost power. I was accelerating to merge, and when the transmission shifted the truck lost all power. This is a dangerous situation and should be addressed. I cannot believe that nothing is being done about the issue, and Ford knows about this, as my local dealership is months out on transmission repairs.. It would sure be great if the agency responsible for forcing a recall would work for us..

The contact owns a 2021 Ford F-150. The contact stated the infotainment center was frozen or blacked out intermittently, preventing the contact from being able to access the cameras and systems controlled through the infotainment system. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, when the dealer was contacted, it was confirmed that the vehicle was not included. A second dealer was contacted, McClary Ford Inc (1104 US Hwy 72 E, Athens, AL 35611) and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.

Headlight DRL went out. Common problem with these trucks. Causes a safety concern with visibility.

The passenger side windshield wiper failed to operate during a rain event. I later removed the wiper arm and observed that the knurled surface of the wiper arm was damaged beyond repair.

It started with the loss of Sirius, then intermittently maps, and now the radio is gone and my display on my dash goes black and restarts. I will be driving down the road (interstate) and all of my dash disappears. No speedometer at all. The APIM is out and Ford has no APIM's available. I took it to local Ford and they confirmed the APIM was out. It controls the whole truck and weird things have happened. Locks, seating changing, steering wheel changes. There is a case opened with Ford but apparently no timeline on fix.

VEH: 2021 F150 FX4 SUPERCREW, 3.5L, MAX TRAILER TOW PKG COMPONENT FAILURE: Rear Passenger Axle Retainer Bolt (on Rear Axle Half-Shaft and Hub Assembly) On 11/03/2023, while having oil change at Simmons Rockwell Ford I was advised that they had located a snapped Axle Retaining bolt on rear passenger axle. I was advised that the axle to hub splines were also found to be damaged & loose. I was informed by service manager that he DID NOT RECOMMEND DRIVING VEHICLE DUE TO SAFETY CONCERNS. There is currently a Ford Customer Satisfaction Program #[XXX] in effect for some 2021-2022 F150 equipped with 9.75"HD Axle- 3/4 Float Axle. This Program replaces defective associated parts at no cost to owner w/no mileage limit. Production dates for F150's manufactured at the Dearborn plant included in this program are limited to May 1, 2021 thru September 30, 2021. My F150 was manufactured in 12/2020 and is not included in this program. My 2021 F150 manufactured in December 2020 has the exact same faulty axle & components as the F150's covered by this program. A check of internet shows multitudes of this same problem w/axle bolts breaking including vehicles outside of the cutoff dates of 22B34 set by Ford for this defect/safety issue. It's apparent F150's with the 9.75" HD axles (included with the Max Trailer Tow Package option) manufactured prior to May1, 2021 are also defective. I was advised by Simmons Rockwell Ford that my truck was the second f150 in two consecutive days to have the exact same problem w axle bolt breaking. Both of these F150 were manufactured outside of the dates included in CSP [XXX]. I was informed by Simmons Rockwell Ford that there are no current recalls for this safety issue. They further stated my F150 is out of warranty & this safety issue defect is not covered by warranty or the current Current Satisfaction Program [XXX]. This is a safety issue & warrants a recall for all models w/this axle including those manufactured before 05/01/2021. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

Panoramic sunroof exploded. This happened on a country highway with no other cars or debris around.

Issues with the 10 speed automatic transmission and the adaptive learning. Rough, harsh, clunky shifting at times. Which could cause excessive ware or even failure I feel. Also, at around 70 mph the truck has this rattle or shaking . Not sure what it is .

Pulled into gas station when rear window popped and shattered . Looked like it was pushed from the inside out

It was discovered during rotating my Tires that the center bolt for my Rear axle had snapped off. In talking with the dealership this has been an issue with other ford products.

After braking to enter drive way. The truck accelerated spontaneously causing vehicle to hit a wall. Similarly on previous occasions the truck has lurched forward when releasing the brake after coming to a complete stop at red lights or stop signs.

The contact owns a 2021 Ford F-150.The contact received notifications of NHTSA Campaign Numbers: 22V842000 (Visibility) and 23V509000 (Parking Brake); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

When moving the shift lever from Drive to Reverse, and physically feeling the two detents from Drive, through Neutral, and into Reverse, intermittently the shift lever will still indicate Neural and the vehicle will stay in Neutral even after two physical detents have been felt (i.e. the truck should indicate and be in Reverse after two physical detents). The truck and shift lever will stay in Neutral even after I remove my hand from the shift lever. The truck will only engage reverse after physically pressing the shift lever further forward within the physical Reverse detent area. There were no warnings on the dash and no trouble codes present within the system. The vehicle is available for inspection, and a video is available, however it is intermittently operating in this manner. When performing a 3-point turn on a roadway, this has led me to believe that my vehicle was engaged in Reverse, but it was in fact not, but in Neutral. This has introduced significant delay in what would otherwise be a safe maneuver and has put me and my occupants safety at risk. The local Ford dealership has updated the shift software, but it has continued to operate this same way intermittently. I have demonstrated this to the dealership service advisor and shown a video to the shop foreman, however the dealership is unwilling to replace the shifter because there is no trouble code. The vehicle has not been inspected by anyone other than the local Ford dealership.

The contact owns a 2021 Ford F-150. The contact stated that after all four tires were replaced, the following day while driving at an undisclosed speed, the rear driver’s and passenger’s side tires seized without warning. The vehicle was towed to the dealer where it was diagnosed that the rear axle half-shaft had failed and needed to be replaced. The vehicle was repaired. The contact referenced Customer Satisfaction Program: 22B34. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 9,028.

I was stopped at a red light at a busy intersection in an Atlanta suburb. I was several cars back from the red light. I saw the light turn green so I took my foot off of the brakes to engage auto start and barely tapped the gas and the truck dinged and showed me an error on the screen. I was so mortified and my heart started racing that I could barely read the error, all I remember seeing was "Shift to P." However, I tried to shift to Park and the shifter wouldn't do anything! I was desperately trying to engage the brake and shift to Park or Neutral and it wouldn't budge. I kept trying back and forth back and forth trying anything to get it to shift. It finally shifted to Park. I turned truck off. Opened the door, closed the door, and restarted engine and it had a slight hesitation but then let me shift down to Drive and proceed. Luckily, I had enough time to fix it before I started getting cussed out or honked at and possibly shot for having this happen on a busy intersection. My heart was beating so fast. So scary. I got home and connected my OBD scanner and no error codes were found. Sunny day, about 65 degrees, and truck had drive 55 miles to my Mom's a few hours before. This was on my way back to my house in Atlanta from my Mom's house an hour outside of Atlanta. I had no time to take a picture of the error on the screen because I was scared to death trying to get my truck to shift and drive. There was no reason for this error as I did not do anything differently. The auto start/stop engaged on its own when I come to a stop and then starts itself when I begin to depress the gas. Very concerning and I don't panic at all, but in this case...I sure did.

On 3 occasions the emergency break applied itself while vehicle still moving and all of them was parking the vehicle but not got to fully stop when e brake applied itself. Also took it to the dealer nut they didn't find anything wrong with the vehicle

I have notice on my truck as im driving and I engage the gas pedeal the engine doent repond. it takes a while for the pedal to kick in. this happens at random times as I drive but the hestiation is there.

My truck because of the transmission and it's "powertrain" faults; puts itself in low power mode. I can be driving fine, stop for a red light, to turn a corner or before pulling into oncoming traffic leaving a parking lot etc and without warning, no power. It won't go over 5-10 miles an hour. You have to let off the gas and give gas sometimes more than once to get the truck to finally pick up and go. I have almost been hit countless times because I suddenly couldn't get out of the way of oncoming traffic. The dealer has confirmd to me a few times that this is a transmission issue that is sending my powerboost into low power mode. I believe he said the tech that drove it said it was dangerous; but a known issue. Started a few years ago and doesn't happen all the time. Occurs sporadically and lately more and more frequently.

The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed and making a turn, the vehicle made a clicking sound. The contact stated that the steering assist fault warning light was displayed. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

Power steering fault, lose power steering , alway at low speed, under full wheel turning

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V509000 (Parking Brake). The manufacturer was not made aware of the failure. The failure mileage was unknown.

Right DRL LED strip broken and will not illuminate. Outside of the 3 year/36K mile warranty and Ford will not repair despite numerous owners reporting the same issue and the 2022 models having a recall for them. The same should be extended to 2021 owners.

The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH, the interlock device failed and the vehicle unintendedly downshifted. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,360. The VIN was not available.