2021 Ford F-150 Complaint Log

On certain occasions, the transmission will make a banging noise while causing the truck to jerk forward when the vehicle has to upshift such as taking off from an intersection but rarely jerks when the vehicle is downshifting. Also, while using the adaptive cruise control system, the vehicle will travel close to the right or middle lane as if it is looking for the pavement striping and then move back over to the center of the lane. With the adaptive cruise system, when the vehicle is supposed to be in the center of the lane, the system slightly turns the the wheel as if it is having trouble staying in the center of the lane. The vehicle also has a CSP for unintended tailgate opening. i have an appointment set for November 18th but have been trying to get in touch with the service advisor that was assigned to me multiple times and was told he would receive an email to contact me each time but he has not contacted me. The shifting/jerking problem has occurred only three times and the issue with the adaptive cruise system is every time it is turned on while traveling a multi lane highway that has a broken striped line on both sides of the vehicle. Since this is my only vehicle, if the vehicle has to be kept at the dealer, I would need a loaner vehicle to travel to and from work while my vehicle is being repaired. I only use my truck on paved roads. Date is most recent incident of transmission issue.

The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V1420000 (Visibility) however, the contact stated that the windshield wipers intermittently failed to operate as designed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not available for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unavailable. Parts distribution disconnect.

The contact owns a 2021 Ford F-150. The contact stated that after inserting the key into the ignition, there was no power to the vehicle which prevented the vehicle from starting. No warning light was illuminated. The vehicle was towed to the dealer where the failure could not be replicated; however, the contact stated that he was not provided the details of what repair was performed. The contact was concerned that the failure would recur. The manufacturer was not notified of the failure. The failure mileage was 22,500.

The passenger side rear hub bolt sheared off. My mechanic found it while rotating my tires. I called the Ford dealership and they advised me that I am not to drive it and have it towed for repair. I tow a travel trailer which is within the limits of the truck and I'm thankful that it was not a catastrophic failure that caused the wheel to fall off and cause an accident.

NHTSA Recall 22V142. This has been too long for "getting the parts." I called a Ford dealer today and was told there is no ETA on parts. I reached out on 10/19/2022, but that isn't when we were first contacted. The longer it gets "put off" the more we feel like we are jeopardizing our safety. God forbid, if something happened either to us OR another driver/person. We are frustrated with the process. Thank you for your time. * as I read further... just because nothing has happened doesn't mean a lot.

I bought the vehicle new. The first time I took it to get an oil change, the mechanic came out to show me that the bell housing bolts were falling out. We tightened them up. I was having issues with the smell of breaks burning so I took it to a ford dealership but told them to check the bolts as well. I told them it would shake some when approaching 80 mph. They didn't find anything wrong. And nothing was said about the shaking. At 51k miles, my family was on vacation. My nephew noticed the front passenger wheel was about to blow out when we had stopped. Putting on the spare I started recording the change because the lug nuts were extremely loose. The tires have never been rotated or changed these issues were from the factory. I reached out to Ford, they told me to take it back to a shop which I have scheduled. It's pointless, this truck is a death trap and Ford doesn't seem to care at all about the level of safety this was for me and my family.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am filing this complaint regarding an unresolved safety recall on my 2021 Ford F-150 (VIN: [XXX] ), Recall 25S75 / NHTSA 25V455, issued July 2025. As of today, April 10, 2026, no remedy is available and Ford has not provided a firm commitment beyond a verbal statement from a customer service representative. I contacted Ford in writing via certified mail (delivered March 27, 2026) and by email. Ford Case Number: [XXX]. I received one email response on March 31, 2026 from Patrice Hargrove, Truck Concern CXS, stating the remedy would not be available until June 2026, that Ford had not advised me to stop driving, and that Ford would not provide a loaner or rental reimbursement. I responded the same day asking for written confirmation of the June 2026 date and confirmation that my correspondence had been documented in my case file. I followed up again on April 6, 2026. I have received no response to either email. My concern is not only the recall itself but the history of this specific vehicle. In October 2022, this truck stalled in the middle of the street while I was driving with my children in the vehicle. It was towed and serviced, with the cause attributed to alternator failure. The failure mode described in Recall 25S75, an engine stall caused by fuel pump failure, is the same experience I have already had with this truck. This vehicle has also undergone a rear axle wiring harness repair in June 2024 and a transmission service under Customer Satisfaction Program 25L02 in December 2025. I have two young children who ride in this vehicle regularly. Ford has acknowledged a safety defect that can cause an engine stall while driving, has provided no interim safety accommodation, and has not responded to my follow-up correspondence in over a week. I am requesting that NHTSA review Ford's handling of this recall and the adequacy of Ford's response to affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford F-150. The contact stated while his wife was driving approximately 45 MPH, the instrument cluster and the navigation screen went black. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reprogram the electronic system. The vehicle was repaired but experienced the failure for a second time. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.

The 10 speed transmission used in Ford vehicles is plagued with problems to include, skipping gears while shifting, very harsh upshifts and very harsh downshifts. It's just a matter of time when a failure of this transmission will cause a serious accident. My 2021 F150 exhibits this behavior on a frequent basis yet the Ford dealers tell me this behavior is normal. Every Ford F150 owner I have spoken too are experiencing the same problems. Why isn't NHTSA doing anything about this? Or does it only matter when an accident occurs where is loss of life?

9.75HD Rear axle retaining bolt sheared off.

I took truck in for an oil change and the service sept advised me that during the tire rotation they discovered the Axle bolt sheered off of driver side rear axle from normal use of truck. Dealer said ford advised them that the truck must sit till the axle is replaced due to it being a safety hazard to drive. My truck is now sitting at dealer waiting for a replacement axle.

No part failure confirmed by Ford. Transmission has very hard downshift at highway speeds from 10th gear to 8th gear under moderate throttle causing the rear wheels to chirp. Had this happened during cold months it could have caused me to spin out. Ford states transmission is normal yet previous TSBs show consistent issues with the 10r80 transmission from My 2018 and up in regards to harsh, delayed shifts. No warning lamp other than traction/stability control flashed. I have had the dealer look but was told it is normal as with other drivers. I can't understand how chirping the tires on a down shift under moderate throttle can be considered normal.

Upon getting into the vehicle, it was noticed that there was gear oil leaking all over the rear passenger wheel prompting me to remove the wheel cap. Inside, the axle nut that connects to the axle shaft was completely sheared off and not connected. I am not sure how long it was like this, but from my experience without this nut the axle could have slid into the differential causing a rear axle failure, if that were at highway speeds, or in descent while pulling a trailer that could have been very serious. The broken parts are with the vehicle at the servicing dealership Currently the vehicle is at the dealer being repaired. Due to part shortages and as noted by the dealer being unsafe to drive I will be without a vehicle for 3-4 weeks possibly. The problem has been reproduced by multiple other truck owners noted online in group forums etc., and the dealership was well aware of the issue noting there were 3 other similar trucks in for the same repair needed. There has been no inspection by they manufacturer, only by the dealership where purchased and servicing the vehicle. No noticeable issues right before the problem occurred. Approximately 4000 miles prior to the issue it was noted that the same wheel seemed to be locking and stuttering while turning. Almost as if the brakes/axle were locking right when taking the vehicle in for routine service. It was noted to the dealership, but being that only light service mechanics were on duty they could not do a full inspection. They did inspect brakes for locking etc. found no issues and the locking / stuttering was no longer noticeable.

Right real axle bolt is sheared. This appears to be a big issue with 2021 Ford F150's with the max tow option with the 3.5 ecoboost. Parts back ordered for over a month. Dealer will not release the truck due to safety issues and unsafe to drive.

Nothing happened. My complaint is about inactivity on performing recall # 22V263 for underbody insulators that can become detached and destroy the driveshaft which can cause the vehicle to loose control. I received the recall notification electronically over 2 weeks ago and was told a followup letter would arrive telling me parts were available and when I could schedule getting the repair done.To date I have not received any such letter.

Nothing happened, I'm filing a complaint about inaction on Ford remedying this recall. It's been 4 months and counting on getting this wiper recall fixed due to no parts available. How can that be when Ford is still building F150's and filling orders but leave the vehicles driving on the roads hoping the windshield wipers don't fall off. Unreal!

2021 FORD F150. CONSUMER STATED THAT THEIR INFOTAINMENT SYSTEM WAS HACKED.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an unknown speed and depressing the brake pedal, the traction control and several unknown warning lights were illuminated. The failure reoccurred while driving at various speeds and after depressing the brake pedal. The vehicle was then taken to a local dealer where it was diagnosed with needing to replace the electric brake booster. The contact referenced NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic) as a possible solution however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that VIN was not included in the recall. The contact was advised to file complaint with the NHTSA Hotline. The approximate failure mileage was 35,000.

I have been waiting for the wiper motor recall for months. Called Ford and they said there isn’t a recall after all. I am to wait for the wiper motor to quit and then they will order parts. Doesn’t sound safe to drive in the rain without a operating wiper motor.

The bolt that holds the rear axle in place sheared off. This seams to be a common issue on the Max Tow equipped trucks, but Ford hasn't done a recall or even placed a TSB. On top of that my truck is out of service for a back ordered part to fix a safety issue.

Very premature headlight failure that ford refuses to acknowledge or repair under warranty. One headlight is more than $1200. Major safety concern.

The the head of the rear axle bolt on the passenger side has sheered off. This is the bolt which holds the rear axel shaft connected to the brake assembly. This broke at least 2 weeks before it was officially discovered on August 9th of 2022. Ford has yet to provide a clear date on when the replacement part will be provided. They claim the enter axel shaft needs to be replaced and that the replacement SHOULD come off of back order at the end of October 2022. They told me this same thing back in August, that i would have my part by the end of August. The internet is ablaze with this issue.

I was driving with my wife and our one month old baby on I-25 in Albuquerque on a hot day (truck screen indicated 106 F) when suddenly the AdvanceTrac traction control, forward pre-collision braking, adaptive cruise control, and ABS system warnings all came on the dashboard. At the same time the brake pedal went limp (no braking action for the first ~50% of the pedal press). I slowed the truck by coasting for over a mile and picked an off-ramp that I expected to be empty before getting off the highway. Upon exiting the highway, I pressed the brake pedal all the way down and at 90-95% of the pedal compression the brakes finally engaged but locked up the rear wheels leading us to skip and skid across two lanes. We were able to come to a stop in the middle of the ramp and then gently moved over to the side of the exit, again locking up the rear wheels when we came to a stop. Upon turning the truck off and turning it back on again everything went back to normal suggesting that it was some subsystem that caused the electronic brake booster and ABS to become unresponsive. After a week at the local Ford dealer, the service technicians were able to find the error code C05CF. This error code appears to be officially only triggered by "Brake Master Cylinder Piston Position Sensor "B" -This DTC sets due to incomplete or improper module programming procedures." Which suggests this problem may have been lingering for over 30k miles of use. Ford technicians updated the traction control module firmware, body control module firmware, and then reproduced the issue leading them to perform an ABS system calibration which they claim fixed the issue. It is claimed that no component replacement was necessary, only software updates and calibration. Full dealer notes attached as .pdf It's crazy to think a software bug caused our brake system to almost entirely fail on the highway, particularly with an error code that should only have been able to been generated at the factory.

The APIM is completely nonfunctional. Screen is blank. Two dealers went through entire test protocol and arrived at this conclusion. Hence I have no camera or warning system, as well as no Bluetooth for hands free communication. No GPS. The truck only has about 1300 miles on it. I got it in March after waiting 9 months, and the system broke very soon thereafter. Ford must have known of these defective units because their failure is a common discussion topic on the internet. It took 6 weeks to get a dealer appointment to diagnose. Now I am told that replacement units are on "galactic" backorder. Ford must be penalized for delivering what they must have known to be a likely defective product. Without all the safety systems dependent on the APIM, I and others are put at risk. Please do something to discourage selling vehicles that are known to carry likely safety feature failures.

The contact owns a 2021 Ford F-150. The contact stated that upon engaging the A/C, there was an abnormally strong gasoline odor and smoke coming through the A/C vents. The contact also stated the vehicle was experiencing excessive oil consumption. The contact stated that he had been performing an oil change every 2,500 miles. The contact stated that there was blue smoke coming out of the exhaust pipe. An unknown warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 15,000.

During early morning hours and in the late evening during sunset the navigational screen goes blank for several minutes . The radio still works been nothing can be seen on the screen. If using the navigation this could create a problem because you can see where to turn .The problem has not been reported to a dealer but I have a video of the problem with date and time. This has happened several times already.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Drive shaft on 21 F150 broke in half while driving on 07/01/2022. I was traveling at 35+ MPH. This could have been much worse at a higher speed. Truck has been to local dealer (Mac Haik) for service twice in last few months, they never mentioned the recall. Dealer contributed to failure by not evaluating issue for over 20,000 miles.

Transmission keeps having difficulty finding gear. Repeatedly changes gears hard. Mostly during down shifts. When accelerating when it is already at a higher gear the truck shutters. Ford reprogrammed it. Still has problems. Says there isn’t anything else they can do. I’m just waiting for the transmission to completely crap to bed before warranty is up.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated upon parking the vehicle, he noticed that the underbody heat and noise insulators had detached and was hanging on the ground. The vehicle was taken to the dealer who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 7,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-150. The contact stated when he started up the vehicle, it would not start up. The vehicle was towed to the dealer where they replaced the transmission and the engine, but the vehicle still would not start. The manufacturer was contacted and stated that the vehicle would be repaired under warranty. The failure mileage was 17,500.

This is a link to the Dashcam footage. Traveling 45mph in stop and go traffic. I braked (indicated by my hood dipping downwards) but failed to stop. Possible defect? Haven't had my truck back since the accident on 6/24/2022. https://youtu.be/HL7Iau0463I

The windshield wiper arms are defective as pieces of metal from the splines have come off and I do have them. I asked the dealership to check it when I had the last recall and oil change and evidently they did not even check it. I called Ford customer service today and the customer service rep said that my particular vehicle was not covered under the recall as it did not apply. Evidently they don't understand that there are more vehicles with the problem as mine is very evident. Consumer's vehicle was not part of the recall as they did see and have the parts that have fallen out of the wiper arms. They said that they can replace it under warranty but are not able to get the parts as they are going to the recall vehicles.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My truck was parked in my driveway when i noticed a slight bulge like curve in my rear window. When I opened the door the rear window completely shattered. My local Ford dealership confirmed that the Ford f150's have had this problem for years. They sent pictures to Ford about covering the replacement of the window. Ford refused

On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. I understand there was a airbag/steering column recall on other F150s but I strongly suspect that the reveal needs to be expanded to mite vehicles such as mine. All the Doctors that treated me said my injuries were the direct result of the steering wheel airbag not deploying. The state trooper that reined me from my vehicle , as well as one of the witnesses both told me that my steering airbag did not deeply. I also have pictures as well.

Faulty backup camera. Intermittently but frequently get blue screen when placed in reverse.

Have had squeeking breaks since receiving the truck a year ago. Brought in and was told to watch for a letter they don't have the part that my breaks are safe but the squeeking has gotten a lot worse. Also the dash board lights turn on and off when the car is off. The other day driving at speed on the expressway the whole dash board turned off all gages went to zero than rebooted. I was coasting trying to figure out what was happening so not sure if I lost power. 3 faults were sent to my phone. Restraint fault abs fault and tire pressure fault all showed up.

The center retaining bolt on the rear 9.75” 3/4 floating locker axle sheared off after only a few thousand miles, requiring an axle replacement.

2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.

The bolt that secures the hub to the semi float axle shaft sheared on the rear passenger side. At this point, the only thing holding the wheel/hub assembly on the truck is spline friction and brake caliper. I discovered the issue today during a tire rotation, but based on the condition of the bolt it appears that the bolt has been sheared for some time--possibly from the factory. More owners reporting the issue here: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/

Trailer brake system fault. This fault warning displays when there is a possible lack of trailer brakes. On this vehicle it is on every time the vehicle starts. It began after the recall for the trailer brake module update in June of 2022. It has been to the servicing dealership 4 times and has been there for the past 23 days without resolution. There are many other accounts of this situation on-line also with no resolution.

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 55 MPH in a rainstorm, the front windshield wipers became inoperable, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the wiper motors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 22V250000 (Visibility). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,250.

Passenger wiper arm fell off during rain while driving on highway.

The contact owns a 2021 Ford F-150 The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that the recall was resolved by the Ford dealer.

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 70 MPH, the hood was vibrating. The contact pulled over safely and noticed that the hood bolts were loose and one was missing. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with missing latches and bolts. The dealer repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The engine system in the 2021 Ford F-150 is malfunctioning due to excessive oil consumption, in the 5.0L Coyote V8 engine. This is leading to no oil registering on the dipstick; the vehicle and its engine remain available for inspection upon request as they are in the owner's possession and have not been disassembled or repaired. This issue puts the safety of the driver, passengers, and other road users at risk by increasing the chances of engine seizure, overheating, or sudden power loss during operation, which could result in loss of vehicle control, especially at high speeds or while towing, potentially causing accidents, breakdowns in traffic, reduced braking efficiency, or even fires from overheated components, though no such incidents have occurred yet. The problem has been reproduced and confirmed by technicians at Ford Spitzer in Hartville and Valvoline in North Canton, OH, who documented the oil consumption during service visits, consistent with Ford's diagnostic procedures. The vehicle has been inspected by the dealership, which is in communication with Ford corporate for further guidance on warranty repairs, but no inspections by police, insurance representatives, or other third parties have been reported. The main symptom observed is the consistent lack of oil on the dipstick, technicians documenting the engine is as low as 2-3 quarts, indicative of rapid consumption. No warning lamps or dashboard messages have appeared yet, but they could activate if oil levels become critically low, and the exact onset timeline ties to routine maintenance after several thousand miles.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in the rain, the front windshield wipers stopped working without warning. The contact restarted the vehicle. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified via email but no response was received. The failure mileage was approximately 25,460.