NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Ford F-150. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
re: Safety Recall 25S82/NHTSA Recall 25V512. I received this recall notice in August, 2025. Never received any more info. I contacted the Ford dealer here on February 2, 2026. I was told the axle parts are still not available and it will be 6-8 more months which makes the total response time 11-13 months. I was put on a waiting list. In the meantime my pickup axle could fail causing a crash as outlined in the recall notice. Ford is not taking the recall serious. Please look into this situation as Ford is failing to do followup communication with the vehicle owners. My pickup rear axle is clicking and popping and rolls when in Park until the Parking Brake is applied. All symptoms as stated in the recall. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Manufacturer Recall Number 25S82 was issued 8/11/2025, with no ETA on when parts will be available for fix. It's been almost 6 months with the same status, and my dealership telling me they are 41,000 place in line to receive the parts when they are available. People are making monthly payments on these newer vehicles and chose to do so with it in mind that newer vehicles will be safer and more reliable, especially with recalls covered under warranty and should be fixed in a timely manner. With the number of vehicles this recall affects, it's understandable that some time is expected for the repair to be completed, but people are left with this broken part and no loaner vehicle to drive and no time frame when parts are expected to be available, affecting job security and livelihoods.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact called the local dealer several times and was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the lack of parts. The contact had not experienced a failure.
The contact's mother owns a 2023 Ford F-150. The contact stated that the owner received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal squealing sound coming from underneath the vehicle, near the brakes upon depression of the brake pedal. The vehicle was taken to the dealer, who advised the contact to not be concerned about the squealing sound. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 18,614.
While driving down the road, the driver gauge display screen completely goes dark. All information displayed normally on the screen, such as speed, mileage, and vital information about the vehicle stops, displaying entirely. This has happened multiple times. Usually the next day, the issue is solved. Then, several months later, the issue reappears. Whenever the vehicle is taken for repair, the dealer simply cannot replicate the issue. This is a known issue that has been reported online by many people.
The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power, and the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the cylinder #6 port injector had failed. The dealer replaced cylinder #6 port injector, but the failure persisted. The vehicle was taken back to the dealer, who determined that cylinder #4 port injector had failed and replaced the port injector. The failure recurred, and the vehicle was taken back to the dealer for the third time. And it was determined that cylinder #1 port injector had failed and needed to be replaced. The vehicle was not repaired. The contact sent the manufacturer a certified letter notifying the manufacturer of the failure. The failure mileage was approximately 32,500.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at an undisclosed speed, the vehicle made abnormal rattling sounds. The vehicle was taken to the dealer, and it was determined that the rear axle hub bolt had fractured, causing damage to the rear axle shaft; however, the parts to repair the vehicle were not yet available. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that parts were on backorder. The contact was denied the vehicle buyback. The failure mileage was approximately 19,000.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was stated that parts were available; however, the day of the appointment, parts were still not available because the dealer had not received parts from the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ford F-150. The contact stated that there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle. The contact received a recall letter related to NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted and informed that the axle was available, but the bolts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Tread separation at 25,000 mark on two tires.
After a repair at Ted Russel ford that swapped my battery, the skid plate fell off while traveling in a parking lot. Fortunately this didn’t occur on the interstate.
To Whom It May Concern, I am writing to formally document and complain about the ongoing and unresolved issues with my vehicle, which has been subjected to repeated repair attempts without a successful or lasting resolution. What began as a single repair concern has escalated into an extended, exhausting process involving multiple failed repairs, continued warning indicators, and a complete lack of confidence in the vehicle’s safety and reliability. Since owning this vehicle, it has been brought in for service numerous times due to recurring mechanical issues. The most recent and most serious issue began as a rear differential leak. That initial diagnosis led to a rear end replacement, which then spiraled into additional repairs and complications. As of now, the vehicle has undergone eight separate repair attempts related to this issue. After the most recent repair, I was explicitly informed by the dealership that the vehicle was fully repaired and ready for pickup. However, upon arriving and taking possession of the vehicle, I immediately observed active warning lights on the dashboard, including: •“Service Now” •“Service Rear Differential” This occurred at the time of pickup, indicating that the vehicle was either not properly repaired, not properly inspected, or knowingly released in an unresolved and potentially unsafe condition. I was forced to return the vehicle immediately, continuing a cycle that has become unacceptable. This pattern demonstrates a serious breakdown in diagnostic accuracy, repair quality, and accountability. Eight repair attempts without resolution is excessive by any reasonable standard and has resulted in: •Significant inconvenience and loss of time •Ongoing uncertainty about the vehicle’s safety and mechanical integrity •Loss of trust in both the dealership’s service department and the product itself Adding to this frustration, I was directly told by the dealership owner that my only option at this point was to sue.
Water entering cabin on Front passenger side of truck. Causing mold and mildew. Dealer 'fixed' this three weeks ago and now it is back again...
Ford has failed to complete the pending recall after 6 months. Ford states on their app and the letter they sent that they have a remedy and theparts to complete the safety recall. However, when you actually talk to someone at Ford or the dealer they have no parts and can not give an eta of when they will have parts. The dealer, Group 1 Ford of Pensacola, has advised in December that they had 125 recall kits in transit and they would notify me when they arrived. I can not get anyone at the dealer to return calls, emails, or text concerning a time line for repair.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact was concerned about operating the vehicle. The vehicle was taken to the local dealer, where the vehicle was inspected. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.
The camera/ screen doesn’t always come on when you start the vehicle. Sometimes I start the truck and then put it in reverse but the camera does not display in the screen. At times the screen doesn’t turn on for several minutes after I’m driving.
Spontaneous shatter of the entire rear glass, outward, when shutting the rear door. There was no crack in the glass. The truck is still under full warranty but Ford will not even respond at this point. As you can see from the photos, the glass blew out backwards. A google search and forum search indicates there could be a recurrent issue with the Ford vehicle.
Camera image becomes distorted when put in reverse. It doesn’t happen all the time, but sometimes happens multiple times a day. I have pictures and videos of the distortion of the camera happening.
The contact owns a 2023 Ford F-150. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA Campaign Number: 23V896000 (Power Train); the service report stated that the recall repair was completed; however, the contact continued to receive more recall notifications for the same recall. The vehicle was taken back to the dealer, who confirmed that the recall repair was not completed. The vehicle remained with the dealer for 16 days, and the dealer later informed the contact that the recall part was not available. The contact was referred to the manufacturer for assistance in obtaining the part for the recall repair. The contact picked up the vehicle from the dealer. The contact stated that there was an abnormal clicking sound coming from the rear of the vehicle while driving. Additionally, the front driver's side seat cushion was loose and could be raised up. The vehicle was not repaired. The manufacturer was unreachable. The failure mileage was approximately 17,000.
The contact owns a 2023 Ford F-150. The contact stated that there was a grinding sound coming from underneath the vehicle while driving at various speeds. The contact inspected the vehicle and became aware that there were fractured axle bolts. The contact learned of NHTSA Campaign Number: 23V896000 (Power Train); which was related to the failure. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the VIN was not included in NHTSA Campaign Number: 23V896000 (Power Train). The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 62,000.
The contact owns a 2023 Ford F-150. The contact stated that the vehicle received an unknown software update. The contact stated that after the software update was installed at the dealer, the contact experienced issues while activating the cruise control feature. The contact stated that previously the cruise control could be activated with a single switch. The contact stated that the cruise control and Forward Collision Avoidance switches were now located side by side. While attempting to activate the cruise control feature, the contact accidentally activated the Forward Collision Avoidance feature, and then had to take his eyes off the road to deactivate the function, almost causing several crashes. The contact reported the issue to the dealer and was informed that a new software update was upcoming. The manufacturer was notified of the issues but provided no assistance. The failure mileage was approximately 15,000.
The contact owns a 2023 Ford F-150. The contact stated that while driving approximately 50 MPH and hauling a horse trailer with several horses inside, the automatic headlights activated, and the trailer brake erroneously activated, causing the vehicle to abruptly stop in the middle of the road. During the failure, no injuries were reported to the vehicle occupants or the horses inside the trailer. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 45,000.
While slowing down the vehicle on a downward slop, vehicle applied Parking Break by itself and stopped the vehicle suddenly with Parking Break sign on the odometer. There was no object or anything in the front of the vehicle and it was being driven on forward direction. So, this abruptly applying of Parking Break by itself created a confusion and unsafe situation.
When pressing on the break to come to a stop pulling in parking space, my F150 quickly accelerated cause a crash into a building my 2 year old truck has been declared a total loss from insurance.
I was parking my car and pressed down on the brake. The car continued to roll forward so I pressed down farther. The car kept rolling forward. I took my foot off the brake and then pressed down hard and came to a stop. The brake fluid is clean and at max levels. The brake pads are relatively new. No visible signs of damage or leaking.
On [XXX] at [XXX] I dropped my wife and 2 children off at the Funland Arcade in Deep Creek, Maryland. The parking lot was full from the holiday weekend and I was planning on taking the Lightning to a nearby charger while the family gamed so I double parked perpendicular to the arcade entrance, put the hazards on, and let them out. After the 3 of them got out, I placed the Lightning in reverse to back up 5-10 feet so that I could exit the parking lot through the same way I came in. Once I had enough space from reversing so I could make the turn to exit I placed the Lighting in drive. The moment the Lightning switched to drive it accelerated at a very high speed as if I was flooring the gas pedal, which I was not. The lightning was in one-petal mode which I always use unless I’m on a highway. I immediately began pumping the brakes but the truck would not stop, I probably slammed on the brake petal 4-5 times to no avail. I even tried shifting the truck back into park but it would not shift out of drive. I was able to luckily steer the truck into a hillside approximately 150 feet away. The truck ran over numerous small trees and shrubs before crashing to a stop approximately 16 feet up the hill. Shortly after the shock wore off, I slowly reversed the truck down the hill, exited the truck, and informed dozens of onlookers who came out of the arcade to see what the noise in the parking lot was from, that the truck just took off on its own but that I was fine. I called 911 and the police came. Luckily no people or vehicles were between the arcade entrance and the hillside or the outcome would have been significantly worse. This crash was witnessed first hand by wife and 2 children. I have grave safety concerns about this truck now and will not put my family or self back in it until Ford fixes this problem. I am making this complaint in case this information can help prevent future crashes of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2023 Ford F-150 XLT through a parking lot at low speed, I attempted to stop and shift into reverse to avoid a tight turn between parked vehicles. With my foot firmly on the brake, I shifted into reverse—though the gear shift was abnormally resistant. The system indicated the vehicle was in reverse. Despite keeping my foot on the brake, the truck suddenly and forcefully accelerated on its own, overriding my braking input. It collided with two parked vehicles before I was able to bring it to a stop by turning off the engine. The vehicle continued to accelerate even while I applied firm pressure to the brake pedal, which depressed all the way to the floor and failed to stop the truck. At no point did I press the gas pedal. After impact, the gear shift remained in reverse with a blinking red light. No airbags deployed. This was an extremely dangerous situation that could have seriously injured someone had they been standing nearby. Additionally, for some time leading up to the incident, I noticed increasing difficulty shifting gears even with the brake fully depressed. At times when in park the light for other gear modes would turn on. Indicating the vehicle may be in another mode other than park. The brake pedal has also felt inconsistent, often requiring unusually deep and forceful pressure to stop, whether on highways, city streets, or in parking lots. This appears to be a critical failure of both the braking and transmission systems. I am extremely concerned for my safety and that of other Ford drivers. I am requesting a formal investigation into this matter
The vibration occurs consistently above approximately 40 mph and becomes more pronounced at highway speeds. It is felt in: • Gas pedal • Underbody near shifter • Steering wheel • Seat Despite numerous repair attempts and replacement of major drivetrain components, the vibration has not been permanently resolved. Truck keeps throwing road force on brand new tires as well. Repairs and attempts have included: • Tire pressure corrections • Multiple tire balances and road force balancing • Replacement of all four tires • Subsequent rebalancing of the replacement tires after road force values continued to fluctuate • Additional tire replacement when road force variation repeatedly returned despite proper balancing • Replacement of both front hubs • Replacement of both front axles • Replacement of front steering knuckles • Replacement of front differential ring and pinion bearing kit • Replacement of right front axle • Replacement of transfer case • Replacement of front driveshaft • Diagnostic tire swapping from another vehicle for comparison At one point, test tires from another truck were installed to isolate the concern, which resulted in the vibration spreading further into the steering wheel and seat. The issue affects drivability and confidence in the vehicle at highway speeds. Current visit beginning January 7, 2026: Vehicle has remained at the dealership continuously with no return to me and no confirmed repair completion (now exceeding 40 consecutive days). The cumulative days out of service significantly exceed 30 days. Despite substantial drivetrain component replacement, the vibration concern persists. The persistent vibration affects normal use, drivability, and confidence in the vehicle at highway speeds. Persistent drivetrain vibration at highway speeds raises safety concerns. Repeated axle, differential, transfer case, and driveshaft replacements indicate unresolved mechanical instability.
One morning, my 2023 Ford F150 Lightning was completely inoperable. I had it towed to a dealer. From my understanding, it is a wire that runs from the front of the truck to the rear of the truck, and is in the channel about the drive train malfunctioned which seems very strange to me. Got a bunch of codes off the computer. Found some kind of module showing 0-2 volts and when wiggled, it went to zero and stayed. Circuuits CBB95 PINS 11 and 12 and ABB05 PIN 33 at C407 all had zero volts. He consulted Ford's self help and found a Ford contact who'd fixed similar issue. After researching, all was connected back up, he back probed the circuits, and finally found SBB05 grey/red Pin 5 had no current. Ford advised overlaying wire from 3471C to C407 over rear drive unit and secure to harness with zip ties. This successfully cleared all codes and truck worked. This could have been really bad if it happened during the middle of winter when driving putting me and my occupants in danger. I'm not sure what the dealer did with the part, but they replaced the wire and connectors. I had no idication there was any problem until the vehicle became completely inoperable. Ford did not cover this under warranty since i was out of the bumper to bumper warrantee mileage.
A/C airflow decreases out of the air vents although you can hear the motor blower running at high speed in the dashboard. The cabin temperature begins to increase and if humid the windows will begin to fog up the windshield, side windows and rear window impairing visibility which could lead to an accident if you do not pull over and remove the fog from the windshield/ windows. The dealership has inspected the vehicle, but they are never able to reproduce this issue while the vehicle is in their possession so they do nothing and simply turn away from the concern which many other Ford F-150 owners have expressed to their local ford dealerships and undoubtedly FORD motor company is aware of this issue, but are turning the blind eye as if it doesn’t exist. There are no warning lamps, messages or other symptoms prior to the issue occurring. I’m the second owner and this has happened to me twice within 2 weeks of owning this vehicle and I noticed the CarFax showed that my vehicle had been brought in numerous times to the ford dealership to be serviced for this exact same issue that I’m experiencing which has been confirmed by the dealership.
The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the transmission downshifted unintendedly and made an abnormal loud knocking sound. The vehicle was taken to the dealer to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to NHTSA Hotline to file a complaint. The failure mileage was approximately 45,758.
Bought used at 10k miles less than a year ago, has a severe leak from the passenger side windshield/cowl area that pours down the body seam saturates the floor, wire channel, and bcm area. This is a safety issue as you can smell a burnt/wet wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year (of 3 year warranty) but any warranty repairs are being refused as it is 4100 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the body adhesive not being applied properly near the firewall/cowl/inner fender frame joint.
The rear axle hub bolt was found to be broken off, same as the other recalled vehicles from this manufacturer. I have been waiting over 2 1/2 weeks for my vehicle to be repaired with no parts in stock yet and no loaner vehicle.
The vehicle has had its automatic transmission replaced twice by a ford dealership within a one year period due to mechanical failures within the transmission. The dealership confirmed the same issue both times. Each transmission replacement was new from the manufacturer. The transmission failures caused hard shifting and stalling, which has posed a safety risk. An indicator that the transmission was failing had been the presence of a loud banging/clunking noise when shifting gears.
Bought new a year and a half ago, has a severe leak from the passenger side windshield/cowl area that pours into AC box and then saturates the floor. This is a safety issue as you can smell a burnt/we wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year and a half (of 3 year warranty) but any warranty repairs are being refused as it is 2500 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the windshield or cowl seal.
The contact owns a 2023 Ford F-150. The contact stated that after starting the vehicle and shifting into drive(D), there was an abnormal popping sound coming from the rear of the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle made an abnormal squealing and grinding sound. There was no warning light illuminated. The vehicle was taken to a local dealer several times before it was diagnosed, and determined that the rear wheel end hub bolt had fractured and the rear axle assembly needed to be replaced; however, the parts to complete the repair were not available. The vehicle was not repaired. The contact recently received a recall letter from the manufacturer for NHTSA Campaign Number: 25V51000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 Ford F-150. The contact stated while driving at slower speeds, the vehicle would immediately brake independently without depressing the brake pedal. The Brake warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense; however, the cause of the failure was not determined. The vehicle was not repaired. Upon further investigation, the contact related the failure NHTSA Campaign Number: 23V509000 (Parking Brake); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,000.
Transmission harsh shifting, jerking, sudden loss of power, and unexpected downshifts. Goes into power saving mode every time I shut vehicle off. Remote start never available.
Service vehicle Soon light came on and the problem was that the gear shifter folding mechanism broke. Ford has repaired it at no cost.
Transmission making whining noise. Started making whiny noise at 14,000 miles. Currently has 18,000 miles. Complained to the dealer, but dealer said that this type of transmission makes this kind of noise and it is normal. Which is not normal from everything that I’m reading. It’s basically the transmission is failing and it’s just a matter of time before it quits completely. I will attach a note from the dealer.
Told by Ford to create this incident to have my 2023 F150 Lariat added to the Ford FSA list for missing Heated steering -- Heated Steering Wheel Performance Upgrade 22G06. The vehicle matches all of the Affected Vehicles information but was not included on the for FSA list.
Sudden unexpected downshifts to first, third or fifth gear causing sudden deceleration, very high rpm, and tire lockup. Occurred at any speed. Sudden deceleration in traffic. Loss of directional control. No warnings. No alerts. It is not safe to drive. It has been at the dealer for 2 weeks.
I attempted to schedule the fix for this recall and Ford is saying they will not fix unless the axel bolt has already failed. I read the recall notice as Ford will fix the axel regardless if is has failed or not.
Per Safety Recall 23S65-S1 - NHTS 23V896 Ford notified the government in 2023 regarding the rear axle hub bolts breaking on F-150's equipped with the max tow package. My 2023 Ford F-150 is configured with the max tow package and has the same exact axle and hub bolt known to failure included in the recall I mentioned. The new replacement axle has a nut on the end to hold everything together so it's very easy to tell the difference. This failure is part(s) specific and my truck currently has the same axle and axle bolt included in this recall that is known to have a failure. I have attached a picture. The problem, my VIN is not part of the recall selection and this is a present safety concern for me and others. I have not had a failure yet but I have not towed with my truck because of this safety concern of a potential failure. Up until recently, Ford's fix for broken axle hub bolts were to replace with the same parts. Ford finally had a replacement axle (new style with a axle hub nut instead of a bolt) manufactured to eliminate this issue. It is a completely different design and uses a nut on the end to hold everything together. This recall needs to expand to include all F-150's that have the same axle & axle hub bolt.
The contact owns a 2023 Ford F-150. The contact stated that upon starting the vehicle, the "Service Vehicle Soon" message was displayed. The contact used a diagnostic scanner to retrieve DTC: P0929. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the gear shift module (GSM) was faulty and needed to be replaced. The contact stated that the failure had occurred twice, and the GSM Module had been replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.
The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, the vehicle became very difficult to steer, and the rear end of the vehicle became unstable. The vehicle was taken to the local service center who removed the rear passenger’s side wheel and discovered that the rear axle bolt had sheared off. The vehicle was later driven to the local dealer. The cause of the failure was not yet been determined. The manufacturer was contacted but no assistance was offered. The failure mileage was 50,000.
The contact owns a 2023 Ford F-150. The contact stated that when the vehicle was started, the check engine and other unknown warning lights illuminated. Additionally, the contact stated that while driving the vehicle, the vehicle was driving rough. The vehicle was towed to a dealer where to was diagnosed and determined that rodents had eaten through the wires, and all the wiring harnessed in the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7,400.