1999 Ford F-250 Complaint Log

NO MATTER HOW CONSUMER ADJUSTS THE MIRRORS THERE IS STILL A BLIND SPOT. *AK

WHENEVER BRAKES ARE APPLIED AND WHEN RUNNING OVER A BUMP, IT CAUSES A MOMENTARY LOSS OF BRAKES. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS, AND NOTHING COULD BE FOUND. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

THIS VEHICLE HAS A SEVERE LACK OF ACCERATION BETWEEN 3500 AND 4500 RPMS. I TOW A 30' 5TH WHEEL TRAILER AND WHEN ATTEMPTING TO PASS ANOTHER VEHICLE OR ANYTIME I LOOSE POWER BECAUSE OF A HILL I WILL STEP ON THE GAS PEDAL FOR PASSING GEAR. THE TRUCK WILL BEGIN TO INCREASE IN SPEED UNTIL IT GETS TO 3500 RPMS AND THEN LOOSES POWER AT ONCE. THIS CONTINUES UNTIL 4500 RPMS AND THEN IT SEEMS TO GO INTO ANOTHER PHASE AND ACTS LIKE IT SHOULD HAVE BEFORE BY A GREAT INCREASE IN POWER. I HAVE HAD THIS TO THE DEALER 4 TIMES ABOUT THIS PROBLEM AND ALTHOUGH THEY ADMIT ITS A PROBLEM THEY HAVEN'T BEEN ABLE TO FIX IT. TODAY AFTER THE 4TH TRY I WAS TOLD THAT THEY DROVE A NEW 2000 F250 WITH A V10 MOTOR AND IT DID THE SAME THING. BECAUSE OF THAT THEY TOLD ME THAT IT WAS NOT CORRECTABLE BECAUSE IT IS A PROBLEM THAT IS COMMON WITH THIS MOTOR. HOGWASH! I TOLD THEM THAT 2 PROBLEMS DON'T MAKE A CURE BUT I WAS INFORMED THAT THERE WAS NOTHING MORE TO DO. THIS IS A SAFTEY ISSUE BECAUSE I AM SURE THAT I HAVE CAUSED A LOT OF PROBLEMS BEHIND ME WHEN I HAVE ATTEMPTED TO PAS OR INCREASE SPEED ON A HILL AND BECAUSE OF THIS LOSSE OF POWER HAVE IMPEADED TRAFFIC AND CAUSE UNCALLED FOR CONGESTION. MY CALL TO FORD'S CUTOMER SERVICE LINE WASN'T ANY BETTER THAT MY CONVERSATION WITH PRESTON FORD'S SERVICE PEOPLE. A LOT OF DOUBLE TALK THAT MEANT THAT THEY DIDN'T KNOW WHAT TO DO SO THEY PUNTED. I WOULD APPRECIATE ANY HELP WITH THIS. THANK YOU, ROBERT W. CHALMERS

PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 75 MPH, ABOUT 90% OF THE TREAD ON THE DRIVER'S FRONT SIDE TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL VEHICLE. 1999, FORD, F250. TIRE SIZE LT 265/75R16, DOT # VNW81XL, ORIGINAL TIRE EQUIPMENT. TIRE MILEAGE ABOUT 20,000. OWNER TRIED TO CONTACT FIRESTONE, BUT GOT THE RUN AROUND. TRUCK WAS REGISTERED TO BENITO CANTU. REPORT GIVEN BY FRIEND. *AK THE CUSTOMER GOT NEW ALULMINIUM RIM INSTALLED. THE RIGHT FRONT SHOCK WAS LEAKING. WATER WAS COMING INTO AIR CLEANER ASSEMBLY. *YH

ROTORS WARPED WITHIN 25000 MILES OF USE, DEALERSHIP TURNED ROTORS, WARPED AGAIN; ROTORS REPLACED, WARPED AGAIN AFTER 1500 MILES. VEHICLE USE IS LIGHT W/OCCASIONAL TOWING, WITHIN VEHICLE RATING. DLRSHIP STATED ROTOR PROBLEM KNOWN & COMMON IN THIS MODEL.*AK

DRIVING DOWN A DRY ROAD WITH THE 4 -WHEEL DRIVE AND UPON MAKING A SHARP LEFT OR RIGHT TURN THE FRONT WHEEL HUBS WILL LOCK UP. CONTACTED DEALER CLAIMS THIS IS ORMAL. *AK

WHILE DRIVING VEHICLE HIT A BUMP IN ROAD, VEHICLE WOULD SHOOK/VIBRATED, STRAYED INTO ANOTHER LANE. VEHICLE LOST CONTROL. BEEN TO DEALER & MECHANIC CANNOT LOCATE CAUSE OF VIBRATION. BELIEVED STABLIZER WAS DEFECTIVE. *AK

A RATTLING OR KNOCKING NOISE EMITTING FROM THE ENGINE AREA. NOISE IS EXTREMELY NOTICABLE WHEN THE ENGINE BEGINS TO LABOR. I HAVE BEEN TOLD IT COULD POSSIBLY BE CAUSED FROM A POORLY DESIGNED "Y" PIPE.

DRIVER'S SIDE DOOR WOULD NOT CLOSE COMPLETELY. INSUFFICIENT ADJUSTMENT SPACE IN LATCH ASSEMBLY TO CORRECT PROBLEM

WHEN I PUT MY TRUCK INTO GEAR AND INITIALLY START OUT THERE WAS KNOCKING AND CLUNKING COMING FROM UNDER THE RIGHT (PASSENGER SIDE) FLOOR BOARDS. CLUNKING SEEMED SIMILAR TO BAD U-JOINTS WHEN TORQUE IS PUT ON THEM. CLUNKING COULD BE FELT ON FLOOR. I HAD IN TO DEALER NUMEROUS TIMES BEFORE THEY WERE ABLE TO FEEL AND HEAR CLUNKING. THE KNOCKING AND CLUNKING IS MORE PREVELANT IN WARM WEATHER. NOW I AM TOLD BY DEALER ( PLACE MOTOR, 19 THOMPSON ROAD-ROUTE 193,WEBSTER, MA,01570, PH.#5089438010) THAT THIS IS "UNDER INVESTIGATION" BY FORD MOTOR CO. I ASKED WHAT MY OPTIONS WERE BECAUSE I DON'T LIKE DRIVING A NEW VEHICLE AROUND WITH THE CLUNKING AND NOTHING BEING DONE. AT THIS POINT THERE WAS NOTHING THEY COULD DO AND THAT THESE PROBLEMS HAPPEN AND IT TAKES TIME TO FIND THEM. I WASN'T HAPPY WITH THE WAIT UNTIL IT FALLS OFF ATTITUDE I GOT, NOT NECESSARILY FROM THE DEALER BUT FROM FORD. THIS IS THE SECOND NEW VEHICLE WE HAVE PURCHASED FROM FORD THAT HAS HAD THE "UNDER INVESTIGATION" LABEL PUT ON IT. I HAD A 1997 FORD EXPEDITION THAT, ON COLD START UPS, HAD A TWO TO THREE MINUTE ENGINE RAPPING NOISE THAT WAS ALSO "UNDER INVESTIGATION". IT SOUNDED AS IF NO OIL WAS GETTING IN THE ENGINE FOR THE LONGEST TIME. THIS PROBLEM TURNED US OFF FROM BUYING OUT OUR VEHICLE FROM ITS LEASE PROGRAM. 2 FOR 2 DOES NOT MAKE ME VERY KEEN ON FORD QUALITY OR ITS CUSTOMER SATISFACTION, ESPECIALLY ON $30,000. TO $40,000. VEHICLES *AK.

TAIL LIGHTS KEEP BLOWING OUT EVERY THREE MONTHS DUE TO OVERHEATING OF THE SOCKETS, CAUSING THE BULBS TO FALL OUT OF THE SOCKET. DEALER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING ELSE COULD BE DONE EXCEPT KEEP ON REPLACING THE SOCKETS. *AK *ML

AFTER BRAKE WORK WAS PREFORMED ON VEHICLE. WHEN HAULING AND UPON BRAKING VEHICLE WILL VIBRATE. CONSUMER HAS NOT CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

PE 00 040/TIRE FAILED; LEFT REAR TIRE EXPERIENCED A BLOWOUT / TREAD SEPARATION WHILE TRAVELING WITH DRIVER ONLY IN VEHICLE AT 73 MPH AT 90 DEGREE TEMPATURE IN A 1999, FORD, F250; ORIGINAL EQUIPMENT, LT 265/75R15, DOT# UNAVAILABLE. FIRESTONE NOTIFIED AND REPLACED TIRE AT NO COST. *AK THE FIRESTONE SERVICE CENTER COULD NOT FIND OUT THE REASON FOR BLOW OUT. THE DRIVER WANTS THE TIRES REPLACED. *YH

CATASTROPHIC BRAKE FAILURE WHEN METAL BRAKE LINE BROKE COMPLETELY. NO WARNING. BRAKE WAS FINE THEN NEXT DEPRESSION OF PEDAL, PEDAL WENT TO FLOOR WITH NO BRAKING. NO TRAFFIC ON STRAIGHT ROAD ALLOWED ME TO STOP OK. OTHERWISE THIS COULD VERY WELL HAVE BEEN A FATAL ACCIDENT. MORE DETAILS IF YOU ARE INTERESTED. *AK

STEERING WHEEL WOULD LOCK UP WHENEVER BRAKES ARE APPLIIED. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHEN GOING DOWN HILL A PART WITHIN THE TRANSFER CASE WORE OUT, CAUSING THE VEHICLE TO GO INTO NEUTRAL, ALLOWING THE VEHICLE PICK UP SPEED AND RUN AWAY. *AK

WHILE DRIVING AT 35/40 MPH AND BRAKES ARE APPLIED, THEY DON'T HOLD AND THE VEHICLE VIBRATES. PLEASE PROVIDE MORE DETAILS. MR

WHEN COMING TO A STOP DRIVER HIT BRAKES AND VEHICLE STARTED TO BOUNCE, AND VEHICLE WENT THROUGH THE LIGHT. CONSUMER FELT THIS WAS VERY UNSAFE. TOOK VEHICLE TO DEALER ,AND THEY REPLACED BRAKES AND ROTORS 4 TIMES. *AK

WHILE IN A CAR CRASH AT 45 MPH, AIR BAGS DID NOT DEPLOY. THERE WAS ONE FATALITY AND TWO PASSENGERS SUSTAINED INJURIES. *AK

THE TRUCK HAS BEEN IN THE DEALERS 5 TIMES FOR THE SAME FAILURE. THE INTERIOR LIGHT COMES ON AT VARIOUS TIMES AND WILL NOT SHUT OFF UNLESS I PULL THE FUSE. A MODULE WAS CHANGED BY THE DEALERS AND NOW THEY SAY THEY HAVE NO IDEA WHAT IS CAUSING THE PROBLEM, BUT, ADMIT THEY HAVE HAD SEVERAL OF THESE FAILURES. *AK

WHILE DRIVING AT 60 MPH DRIVER PUSHED THE FRONT STEERING SENSOR BUTTON ON THE GEAR SWITCH AND VEHICLE LOST ALL POWER, INCLUDING POWER BRAKES AND STEERING. VEHICLE WAS PUT INTO NEUTRAL TO START AGAIN / COME TO A STOP. *ML

THE VEHICLE PULLED TO THE LEFT AND THE RIGHT, THE TIRE WERE CUPPING ON THE EDGES, THE CLOTH SEAT WERE WEARING, THE RADIUS ARMS WERE LOOSE, THE LIGHTS WERE INOERATIVE, THERE WAS A SQUEAK IN THE COWEL, THE ENGINE EXPERIENCED GASKET AND SEAL PROBLEMS, HOWEVER ONCE THE ENGINE WAS REPLACED, IT BURNED OIL FAST.*SCC *JB

THE TIRES ARE DRY ROTTING WITH32000MILES THE DOME LIGHT STAYS ON HAD TO PULL THE BULB. THE DOOR LOCK NOB ON INSIDE OF DOOR BROKE, THE BRAKE PAD RUBBER ON THE PEDAL I HAD TO REPLACE THE NEW ONE WAS WORN OUT THE BRAKE PADS ON THE FRONT STARTED SQUEAKING AT ABOUT 22000 MILES THE MOTOR USES ABOUT ONE HALF QUART OF OIL AT EACH OIL CHANGE AND I TAKE IT TO THE DEALER( DOT NUMBER: ? TIRE SIZE: LT235/85R1 )

WHILE SITTING IN TRAFFIC WITH BOTH FEET ON THE BRAKES, VEHICLE ACCELERATED AT FULL THROTTLE, CAUSING THE CONSUMER TO REAR END VEHICLE IN FRONT. *AK

LIFT: WHEEL/TOWING APPARATUS ON VEHICLE CAUSES VEHICLE TO MOVE FROM SIDE TO SIDE, ESPECIALLY WHEN PULLING A TRAILER. IT ALMOST CAUSED THE VEHICLE TO ROLLOVER WHICH MAY CAUSE A CRASH AND INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK

HWY SPEED STEERING ERRATIC, FLOATING, JERKING. *AK

THE CUP HOLDERS WILL NOT PROPERLY HOLD CUPS WHEN VEHICLE IS TURNING OR WHEN VEHICLE MAKES SHARP TURNS. THE CONTENTS OF THE CUPS WILL SPILL ON THE DRIVERS OR THE PASSENGERS LEGS DEPENDING ON WHICH DIRECTION THE VEHICLE IS TURNING.

THE SECOND GEAR HAS GONE OUT OF THE TRANSMISSION. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. *JB *SC THE LIGHTS AT THE BOTTOM OF THE DOOR WERE INOPERATIVE. THE STEERING WHEEL WAS OUT OF ALIGNMENT.

BLOWN SPARK PLUGS FROM FORD F250 V10 ENGINE. *TR

EXCESSIVE SHAKING AND LOSS OF CONTROL WHILE DRIVING, VEHICLE BEEN TO THE DEALER ON FOUR OCCASIONS, AND THE PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

TRUCK HAS BEEN TO DEALER SEVERAL TIMES FOR VIBRATION IN DRIVE TRAIN. THEY HAENT BEEN ABLE TO REMEDY THIS PROBLEM AT ALL. ALSO THE COIL ON THE #4 CYLINDER HAS GONE OUT TWICE . THE VIBRATIONS HAVE US WORRIED ABOUT THE SAFETY OF THIS VEHICLE

CRUISE CONTROL NOT DESIGNED TO AUTOMATICALLY DISENGAGE UPON ENCOUNTERING SLIPPAGE. THIS PROBLEM RESULTED IN SEVERAL CASES OF LOSS OF CONTROL AND ONE ACCIDENT(ROLLOVER) WHEN DRIVING ON SLIPPERY ROADS . WHEN THE VEHICLE ENCOUNTERS SLIPPAGE THE ENGINE GOES BACK AND FORTH BETWEEN FULL THROTTLE AND IDLE, THIS PROBLEM CONTINUES UNTIL DRIVER IS ABLE TO DISENGAGE CRUISE CONTROL.

WHEN DRIVING AT ANY SPEED AND WHEN GETTING OFF THE ROAD AND BACK ON, STEERING WHEEL IS DIFFICULT TO MANEUVER AND DRIVER LOSES CONTROL. DEALER IS NOT AWARE OF PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

DUE DEFECTIVE BRAKE LINES, WHICH DEALER REPLACED TWICE, STEERING WHEEL SHAKES VIGOROUSLY. THIS MAY CAUSE DRIVER TO LOSE CONTROL AND COULD RESULT IN A CRASH. ALSO PROBLEMS WITH THE TRANSMISSION AND ENGINE. PLEASE PROVIDE FURTHER INFORMATION.

EVEN WITH THE DOORS SHUT AJAR, INSTRUMENT PANEL REFLECTS WITHIN WINDSHIELD, CAUSING POOR VISIBLITY FOR THE DRIVER AT NIGHT. DEALER CAN'T DUPLICATE THE PROBLEM. *AK

FRONT BRAKE ROTORS WARPED, AND WERE REPLACED WITHIN A 8,000 TO 10,000 MILE PERIOD, CAUSE UNKNOWN. *AK *ML

PE 00 040/TIRE FAILURE: REPORTING HAIR LINE CRACKS BETWEEN THE SIDEWALL AND LETTERING ON A 1999 FORD, F250; ORIGINAL EQUIPMENT, LT 265/75R16, DOT# UNAVAILABLE. FIRESTONE NOTIFIED, AND INFOMED CONSUMER THAT TIRE WAS NOT COVERED UNDER RECALLS. *AK

WHEN WHEEL IS TURNED 1/8 TO 1/25, THE TURN SIGNALS WILL NOT STAY ENGAGED. CONSUMER VEHICLE STOPPED CAUSING SOMEONE TO CRASH INTO THE BACK OF HIM DUE TO FAILURE. CONSUMER CONTACTED DEALER, AND THEY SAID THAT'S JUST THE WAY IT IS. *AK *YC

FUEL INJECTOR REGULATOR MALFUNCTIONED,CAUSING VEHICLE TO LEAK FUEL.

IT IS UNSAFE FOR ANYBODY TO BE RIDING IN THE REAR OF THE VEHICLE BECAUSE THERE ISN'T ANY HEAD RESTRAINTS FOR ANY PASSENGER RIDING IN THE REAR. CONSUMER STATES THIS IS A DESIGN DEFECT. *AK

TURNING SIGNAL LIGHTS WILL NOT STAY ON. THEY COME ON INTERMITTENTLY. WHEN TURNING A CORNER THEY WILL GO OFF. HASN'T CONTACTED DEALER OR MANUFACTURER.*AK

WHILE DRIVING AT ANY SPEED AND APPLYING THE BRAKES THEY ARE WORKING INTERMITTENTLY. CONSUMER HAS BEEN WAITING FOR PARTS FOR ABOUT EIGHT MONTHS. *AK

THE FRONT END OF THE VEHICLE BEGINS TO SHUDDER WHEN BRAKING AT FREEWAY SPEEDS (60-65MPH AND SOMETIMES LESS). IN JANUARY OF '99 THE FRONT ROTORS HAD TO BE TURNED TO CORRECT THE PROBLEM TEMPORARILY. THE PROBLEM RETURNED AGAIN AND THE ROTORS HAD TO BE TURNED A SECOND TIME IN OCTOBER OF '99. THE TRUCK ONLY HAS ABOUT 17K MILES. THE SHUDDERING HAS THE POTENTIAL OF CAUSING AN ACCIDENT OR PEMATURE FAILURE OF NOT ONLY THE BRAKE PARTS BUT ALSO THE FRONT END COMPONENTS.

WHEN TRAVELING ON HIGHWAY AT NORMAL SPEED VEHICLE WILL NOT DOWN SHIFT, AND VEHICLE MAKES NOISES. DEALERSHIP IS AWARE OF PROBLEM.*AK

WHILE DRIVING AT ANY SPEED AND WHEN APPLYING THE BRAKES THE VEHICLE WILL PULL TO THE LEFT. CONSUMER HAS TO HOLD THE STEERING WHEEL REAL TIGHT IN ORDER TO CONTROL THE VEHICLE. TOOK VEHICLE IN FOR SERVICE, AND THE DEALER TOOK THE VEHICLE OUT FOR A TEST DRIVE AND COULDN'T DETERMINE THE PROBLEM. *AK

WHEN APPLYING THE BRAKES AT SPEEDS 45 MPH / ABOVE NORMAL, THE FRONT END OF THE VEHICLE SEVERELY VIBRATES. FORD IS AWARE OF THE PROBLEM, BUT DOES NOT KNOW HOW TO CORRECT IT. *YC.ET.

DUE TO THE INJECTOR PRESSURE REGULATOR FAILURE THE VEHICLE OVERHEATED, THERE WAS OIL ALL OVER THE ENGINE, UNDER CARRAGE, AND TAILPIPE OF THIS VEHICLE, SMOKE WAS COMING FROM THE ENGINE AND VEHICLE BROKE DOWN ON FREEWAY AT MIDNIGHT. *ET

TRUCK BROKE DOWN ON FREEWAY DUE TO LOSS OF OIL WHICH CAUSED ENGINE TO OVERHEAT. OIL GAUGE DID NOT INDICATE A PROBLEM.

MANY OTHER MAJOR PROBLEMS. NO SAFETY DEFECT (S) MENTIONED IN THE SUMMARY. *AK

WHILE DRIVING THE TRANSMISSION FAILED. I COASTED TO THE SIDE OF THE ROAD, TURNED OFF THE TRUCK AND RESTARTED. THE TRUCK THEN MOVED. I STOPPED AT TRAFFIC LIGHT AND PRESSED THE GAS PEDAL WHEN THE LIGHT TURNED GREEN - THE TRUCK WOULD NOT MOVE. AFTER A FEW MINUTES THE TRUCK MOVED WHEN I PRESSED THE GAS PEDAL. IN THE FORD SERVICE LOT THE TRUCK WAS RUNNING AND IN PARK - IT JUMPED INTO REVERSE. FORD REPLACED THE TRANSMISSION AND TOOK THE TRUCK ON A TEST DRIVE. WHILE ON THE TEST DRIVE THE TECH NOTICED THE REAR END WAS GRINDING. WHEN HE TOOK IT BACK TO THE SHOP HE FOUND THE BEARINGS HAD COME APART. THEY TOLD ME A NEW REAR END WAS NEEDED. FORD HAS ALSO REPLACED THE ELECTRONIC GAS PEDAL. THEY HAVE REPAIRED WIRING TO CORRECT THE WINDSHIELD WASHER FLUID PROBLEM. THEY HAVE ALSO REPLACED THE RADIO. I HAVE HAD THE TRUCK IN MY POSSESSION FROM 12-3 TO 12-11. EA04006 HAS IFS