NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Ford F-250. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
MY 2002 FORD F250 DIESEL TRUCK SHIMMIES TERRIBLY PERIODICALLY. I NEVER KNOW WHEN IT WILL START, BUT WHEN IT DOES IT GETS VIOLENT AND I HAVE TO SLOW DOWN TO ALMOST A STOP. I AM GETTING MORE AND MORE APPREHENSIVE ABOUT DRIVING IT, AND ESPECIALLY PULLING MY HORSE TRAILER WITH IT. I HAVE HAD SEVERAL PEOPLE LOOK AT IT TO SEE IF ANYTHING SEEMED OUT OF PLACE. THEY ALWAYS REPORT THEY DO NOT SEE ANYTHING. I HAVE NOTICED ON LINE THAT THERE HAVE BEEN SEVERAL OFF. *TR
2002 FORD F-250 V-10 I HAVING THE ISSUE OF THE SPARK PLUG BLOWING OUT THIS IS THE SECOND ONE IN ABOUT A YEARS TIME. LUCKILY THE FIRST TIME SPARK PLUG WENT BACK IN THIS TIME IT ISN'T GOING TO HAPPEN THAT WAY. IF ITS A FORD ISSUE THEY NEED TO FIX IT INSTEAD OF US HAVING TO FIX THERE PROBLEMS. *TR
I HAVE A 2002 FORD F250 WITH A TRITON V* ENGINE. TO THIS DATE, IT HAS BLOWN OUT 5 SPARK PLUGS! SO FAR, THE REPAIRS HAVE RUN OVER $1000 TO FIX THIS, AND WITH THREE MORE TO GO, I CAN FORESEE AT LEAST ANOTHER $750, WHICH I CAN ILL AFFORD. *TR
SPARKPLUG EJECTED OUT OF MOTOR ON RIGHT SIDE AND ANOTHER SPARKPLUG ON THE LEFT SIDE KEEPS MISSING OUT BECAUSE OF OIL IN IT. I CAN'T KEEP FIGHTING REPAIRS I'M STILL PAYING ON IT. FROM WHAT I'M HEARING THERE IS SEVERAL MOTORS DOING THIS. I WOULD LIKE TO SEE THIS PROBLEM SOLVED PLEASE OR FORD CAN PAY MY TOW BILLS. MY CRUISE CONTROL QUIT WORKING. I HAVE A RUMBLE IN REAR END WHEN TURNING CORNERS. I HAVE HAD IT LOOKED AT, DIFFERENT THINGS FIXED AND NO REPAIR FACILITY CAN FIGURE IT OUT. I WORK 60 MINUTES AWAY AND I CAN'T KEEP GETTING STRANDED IN IT AND I'M VERY TIRED OF IT. *TR
I HAD A SPARK PLUG BLOW OUT OF MY CYLINDER HEAD OF MY FORD F250 2002 WITH 79,000 MILES ON IT.
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE. THE RPM DECREASED TO AN IDLE SPEED. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF. THERE WAS A WAITING PERIOD OF A FEW SECONDS BEFORE THE POSITIVE CABLE WAS REMOVED AND THEN RECONNECTED TO THE BATTERY. THE VEHICLE RESUMED TO NORMAL OPERATION. THE IDENTICAL FAILURE OCCURRED AGAIN AND THE BATTERY CABLE WAS ADJUSTED. THE AUTHORIZED DEALER WAS NOTIFIED. THERE WAS NOT A SAFETY RECALL ON THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 54,009. UPDATED 05/10/10 *BF UPDATED 05/10/10*JB
FORD F-250 2002 ENGINE BLEW OUT A SPARK PLUG. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT THE RECALL FOR THE CRUISE CONTROL WAS RECENTLY REPAIRED; HOWEVER, THE CONTACT WAS RESPONSIBLE FOR PAYING THE REPAIR COST TO HAVE THE CRUISE CONTROL SWITCH REPLACED. THE CONTACT STATED THAT FUSE WAS REPLACED IN 2007; YET, IT CONTINUED TO LEAK. HE DOESN'T AGREE WITH HAVING TO PAY THE REPAIR COST. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 118,000.
I OWN A 2002 F250 V10 WITH APPROX 84,000 MILES. I WAS JUST DRIVING ALONG AND THE SPARK PLUG FROM THE # 8 CYLINDER BLEW OUT. I HAD TO RETAP IT AND PUT A HELICOIL IN IT. THE SPARK PLUGS WERE THE ORIGINAL SPARK PLUGS AND HAVE NEVER BEEN REPLACED. I HAVE SEEN NUMEROUS COMPLAINTS OF THE SAME PROBLEM ON KLINE. IT IS DEFINITELY A MANUFACTURING DEFECT. ALSO I NEED TO REPLACE THE EXHAUST MANIFOLD BOLTS ON THE SAME CYLINDER HEADS. THIS IS ANOTHER PROBLEM I HAVE FOUND NUMEROUS COMPLAINTS ABOUT ONLINE. *TR
SPARK PLUG BLEW OUT AFTER STOPPING FOR RED LIGHT. SHUT OFF ENGINE, POPPED THE HOOD AND THERE WAS A SMALL FIRE UNDER THE HOOD. I WAS ABLE TO PUT THE FIRE OUT QUICKLY WITH MY SHIRT. COP WAS DAMAGED, TRIED TO RE-INSTALL PLUG, BUT THE THREADS IN THE HEAD WERE STRIPPED. I WAS ABLE TO JUST SNUG THE PLUG DOWN ENOUGH TO GET ME HOME. ABOUT .5 MI. I WAS STOPPED IN THE MIDDLE OF THE ROAD WITH TRAFFIC GOING AROUND ME BOTH DIRECTIONS. *TR
WE HAD PURCHASED 4 TBC WILD COUNTRY RADIAL XTX SPORT TIRES WHICH WERE MANUFACTURED DURING A RECENT RECALL PERIOD. THE TIRES WERE REPLACED WITH A NEW SET IN MAY 'O8 THAT WE WERE TOLD WERE MANUFACTURED AFTER THE DATES OF THE RECALL PERIOD. WE JUST NOTICED CRACKS IN THE SIDEWALLS OF THESE NEWER TIRES (WE HAVE APPROX. 34,000 MILES ON THE TIRES). WE ARE NOT CERTAIN WHEN THESE CRACKS MAY HAVE APPEARED, OR AT WHAT MILEAGE. MY WIFE TOOK THE VEHICLE BACK TO THE TIRE DEALER (LES SCHWAB TIRE CENTER IN REDMOND, OR) THE DEALER SAID THAT THE TIRES HAVE SIDEWALL SEPARATION (WHICH I BELIEVE IS WHAT THE PROBLEM WAS WITH THE TIRES THAT WERE THE SUBJECT OF THE LAST RECALL), THAT THE CAUSE IS FROM RUNNING THE TIRES UNDER THE RECOMMENDED PRESSURE AND THAT THEY ARE WILLING TO PRORATE THE TIRES. WE HAVE THE TIRE PRESSURE CHECKED EVERY COUPLE OF MONTHS WITH AN OIL CHANGE, SO THE TIRES WERE NOT RUNNING UNDER PRESSURE FOR THE ENTIRE TIME WE HAVE HAD THEM, AND OF COURSE WE ARE NOT CERTAIN IF THEY WERE ALL ACTUALLY "UNDER PRESSURE" TODAY, OR WE WERE JUST TOLD THAT. I WOULD LIKE TO KNOW IF YOU HAVE HAD ANY OTHER REPORTS OF THIS PROBLEM RE-SURFACING WITH THIS PARTICULAR TIRE. *TR
5:30 MONDAY MORNING I STARTED MY 2002 FORD F250 SUPERDUTY PICKUP, AS SOON AS MY TRUCK STARTED THERE WAS A HUGE EXPLOSION AND A BIG FIRE BALL FLASH FROM UNDER MY HOOD FOLLOWED BY SMOKE AND THE ODOR OF PLASTIC BURNING AND GAS FUMES. I IMMEDIATELY SHUT THE TRUCK OFF AND OPENED THE HOOD, AFTER SOME INVESTIGATION I WAS AMAZED TO SEE THAT A SPARK PLUG HAD COMPLETELY BLOWN OUT OF THE HEAD OF MY ENGINE. I WAS HAPPY TO SEE THAT THE FIRE WAS MINIMAL BUT I WAS COMPLETELY AMAZED THAT A PLUG BLEW OUT OF MY ENGINE. ABOUT SEVEN OR SO DAYS AGO MY ENGINE STARTED TO MAKE A TAPPING NOISE UNDER THE HOOD, I KNEW THAT IT COULD BE A LIFTER BECAUSE OF THE OVER HEAD CAM BUT NOW I GUESS I KNOW WHAT THAT NOISE WAS, JUST THE GASES PUSHING THROUGH THE THREADS OF THE PLUG. NO ONE WAS HURT AND MY TRUCK DIDN'T BURN TO THE GROUND, BUT I DID HAVE TO BORROW MY WIFE'S TRUCK ALL WEEK AND WORK OUT RIDES WHILE MINE WAS IN THE SHOP. I AM A CARPENTER AND NEED MY TRUCK EVERY DAY SO WHEN THIS HAPPENED I KNEW I HAD TO FIND INFORMATION ON THIS PROBLEM. I WAS AMAZED TO FIND THAT THERE WERE MANY PEOPLE I KNOW THAT THIS HAPPENED TO, SO I LOOKED INTO IT MORE AND FOUND THAT THERE ARE MANY PEOPLE TALKING ABOUT IT ON THE COMPUTER WITH THE EXACT SAME EXPERIENCE AS ME SOME WITH MORE DAMAGE AND SOME SAY IT HAPPENED SEVERAL TIMES IN THE SAME ENGINE. THERE ARE MANY REPAIR KIT OPTIONS AVAILABLE FOR THIS PROBLEM IN THE FORD ENGINES, IT SEAMS QUITE OBVIOUS TO ME THAT THIS IS A HUGE PROBLEM THAT FORD MUST BE RESPONSIBLE FOR, I KNOW I'M NOT I TAKE CARE OF MY TRUCK AND HAVE ALWAYS MAINTAINED IT AT HIGH LEVEL. FORD SAYS THAT THE PLUGS ARE BLOWING OUT BECAUSE OF IMPROPER TORQUING WELL I GUESS THEY MUST HAVE DONE THAT WRONG IN THE PLANT WHEN THE TRUCK WAS BUILT BECAUSE THEY WERE NEVER CHANGED OR TOUCHED BY ANYONE ELSE. AFTER LOOKING INTO THIS PROBLEM I CANT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL TO FIX THIS PROBLEM INSTEAD FORD JUST MAKES MONEY OFF CONSUMERS ON IT BY SELLING THEM NEW HEADS FOR THE ENGINES AND THE LABOR $1500. *TR
SHAKING FRONT END WHILE DRIVING ON THE HWY 55-65MPH. ALSO HAVE A RATTLING NOISE AND VIBRATION WHILE DRIVING OVER UNEVEN SURFACE. *TR
I RECEIVED A RECALL IN OCTOBER 2009 FOR MY FORD F-250 PICK UP (FORD RECALL 05S28) I TOOK THE VEHICLE IN FOR REPAIR AND WAS TOLD THAT THE DEFECTIVE PART (SPEED CONTROL DEACTIVATION SWITCH) CAUSED BRAKE FLUID TO LEAK INTO THE WIRING HARNESS AND FUSE PANEL DAMAGING BOTH TO THE POINT THEY NEED TO BE REPLACED. I WAS TOLD THAT FORD WOULD ONLY REPLACE THE BAD PART AND NOT THE DAMAGE IT CAUSED. FORD REPAIR TECH TOLD ME DEFECTIVE PART CAUSED DAMAGE DESCRIBED ABOVE AND AFTER DEALING WITH SEVERAL DIFFERENT PEOPLE FROM FORD AND CUSTOMER SERVICE THEY STILL REFUSE TO FIX THE DAMAGE ESTIMATED AT OVER $2000. I FILED COMPLAINT WITH BBB BUT THEY STATED THIS ITEM COULD NOT BE COVERED BY THEM AS THE VEHICLE IS OVER 3 YEARS OLD. I HAVE BEEN WITHOUT THE VEHICLE FOR OVER 2 MONTHS AND CAN FIND NO AGENCY TO HELP ME. I TRIED SEVERAL FORMS OF RECOURSE WITH FORD TO NO AVAIL. THEY STATE THE RECALL WAS ISSUED TO LONG AGO HOWEVER THE NOTICE I RECEIVED IN OCTOBER 2009 WAS THE FIRST I RECEIVED ON THE MATTER. CAN YOU HELP ME? *TR
ON MY FORD F-250 CREW CAB, ALL FOUR BRAKES AND ROTORS WENT BAD AND HAD TO BE REPLACED ON 10-08-2009 WITH 81,125 MILES ON THE VEHICLE. ON 11-10-2009 (ONE MONTH LATER) I HAD TO REPLACE A CALIPER ON THE LEFT REAR AXLE. ON 5-16-2013 WITH 100030 MILES (18,905 MILES LATER) I HAD TO INSTALL ANOTHER NEW CALIPER AND ROTOR ON LEFT REAR AXLE AND REPLACE BOTH BRAKE PADS. ON 8-1-14 WITH 106,861 MILES, (AGAIN WITH ONLY 25,736 MILES SINCE LAST BEING REPLACED) BOTH FRONT CALIPERS FROZE AND RUINED THE LEFT FRONT ROTOR THAT WILL NEED TO BE REPLACED. ALL REPLACEMENT PARTS USED WERE GENUINE FORD PARTS. I BOUGHT THE VEHICLE WHEN IT HAD APPROXIMATELY 54,000 MILES SO I DON'T KNOW HOW MANY TIMES THE BRAKES WERE REPAIRED PRIOR TO ME BUYING IT. FROM THE INTERNET I SEE THAT MANY OTHERS ARE HAVING THE SAME PROBLEMS. THESE BRAKE PARTS ARE UNSATISFACTORY. NOT ONLY IS IT UNSAFE WHEN THEY FREEZE FROM VIBRATION, BUT IT IS EXTREMELY COSTLY. I FEEL THAT THIS IS A HUGE PROBLEM AND A RECALL SHOULD BE MADE. THANK YOU. *TR
I HAVE 2002 FORD F250 WITH A 5.4L TRITON ENGINE. THE EXHAUST MANIFOLD STUDS ARE RUSTING AND BREAKING OFF. I HAVE CONTACTED MY DEALER AND HAVE BEEN TOLD IT IS COMMON PROBLEM. THIS IS AN $850 TO $1000 FIX. I AM AFRAID THAT THE EXHAUST GASES MAY START SOMETHING BURNING IN THE ENGINE COMPARTMENT AND THAT THE LEAKING EXHAUST IS NOT BEING CLEANED BY THE CATALYTIC CONVERTER. IF THIS IS A COMMON PROBLEM, WHY ISN'T THERE A RECALL? THE REPLACEMENT STUDS ARE STAINLESS STEEL AND ARE BIGGER SO FORD MUST KNOW OF THIS PROBLEM. *TR
I HAVE A 2002 FORD F250 3/4 TON 4-DOOR LONG BOX TRUCK. IT WAS A WYOMING HIGHWAY DEPARTMENT TRUCK. I GOT IT IN JANUARY AND IT WAS RUNNING GREAT WITH 170,000 MILES ON IT, THEN THE # 3 SPARK PLUG WAS SPIT OUT OF THE ENGINE ON STARTUP, AFTER IT SAT FOR A HALF HOUR IN SEPTEMBER. THE COIL PACK ALSO WAS SPIT OUT AND WAS DANGLING OUT ON THE VALVE COVER. *TR
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE WHEEL WELL WAS RUSTED SEVERELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THE RUST ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
2002 FORD F250 WITH A TRITON V8 5.4L ENGINE HAD THE SPARK PLUG BLOWN OUT OF THE CYLINDER HEAD AND DESTROYED THE IGNITION COIL. APPARENTLY THIS IS AN EXTREMELY COMMON PROBLEM AND FORD IS UNWILLING TO DO ANYTHING. COST OF REPAIR IS $1100.00. COULD POTENTIALLY START A FIRE AS FUEL AIR MIXTURE ESCAPE THE CYLINDER THE COIL WAS SPARKING AGAINST THE ENGINE AND THIS COULD HAVE STARTED A FIRE. THE ORIGINAL FACTORY PLUGS WERE INSTALLED IN THE ENGINE, AND THE ENGINE HAS NEVER BEEN SERVICED BY ANYONE EXCEPT THE FORD DEALERSHIP. *TR
WHILE DRIVING MY 2002 FORD F250 SUPER DUTY (5.4L V-8) I EXPERIENCED A POPPING SOUND FROM UNDER THE HOOD WHICH INCREASED IN VOLUME VERY QUICKLY. I PULLED OVER (ON A BUSY HIGHWAY) AND HAD TO BE TOWED TO A SHOP WHERE I LEARNED THAT A SPARK PLUG HAD BEEN EJECTED. THE REPAIR, WHICH WAS ABOUT THE MOST MINIMAL THAT COULD BE DONE, COST ME OVER $600.00, WITH NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN. MY INTERNET RESEARCH ON THIS INDICATES THAT THERE HAVE BEEN LITERALLY THOUSANDS OF THESE INCIDENTS INVOLVING FORD ENGINES. FORD CLEARLY KNOWS ABOUT THIS, BUT DOES NOT ACKNOWLEDGE IT, DOES NOT ASSIST WITH THE COSTS, AND WILL NOT RECALL THE ENGINES. THIS IS NOT JUST A VERY COSTLY INCONVENIENCE - IT IS A CLEAR-CUT SAFETY ISSUE THAT STRANDS VEHICLES ON BUSY HIGHWAYS AND HAS RESULTED IN NUMEROUS FIRES. *TR
FORD F250 V-10 SPIT SPARK PLUG, CAUSED SMALL FIRE UNDER THE HOOD. BROKE THE COP. IF A SPARK PLUG BLOWS OUT AND COULD INJURE A PERSON WORKING ON THE VEHICLE, WHY IS THAT DIFFERENT FROM THIS THAT IS CLASSIFIED AS A SAFETY RECALL? (ENGINE COOLING FAN BLADES THAT BREAK UNEXPECTEDLY CAUSING INJURY TO PERSONS WORKING ON A VEHICLE). *TR
WHILE DRIVING AT 35 MPH, A SPARK PLUG WAS EJECTED FROM MY 2002 FORD F-250 5.4L V8 PICKUP TRUCK, CAUSING THE ENGINE TO STALL AND RESULTING IN A LOSS OF POWER FOR STEERING AND BRAKING. I'M TOLD BY MY MECHANIC TODAY, WHO IDENTIFIED THE PROBLEM EVEN BEFORE I TOLD HIM WHY I WAS THERE, THAT THIS IS DUE TO A KNOWN DEFECT WITH MANY FORD ENGINES, BUT THAT NO RECALL WAS EVER ISSUED. GIVEN THE DANGER OF FUEL VAPORS ESCAPING FROM THE SPARK PLUG HOLE AND RISK OF FIRE, PERHAPS THE NHTSA SHOULD PRESS FORD ON THE ISSUE IF IT REALLY IS A COMMON PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD POPPING NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, THERE WAS REDUCED ENGINE POWER. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE ENGINE WAS RESTARTED AFTER A FEW MINUTES AND THE CONTACT HEARD AN EXTREMELY LOUD NOISE. THE VEHICLE IS IN THE PROCESS OF BEING TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 89,000. UPDATED 09/01/09 *BF
THE NUMBER THREE SPARK PLUG BLEW OUT AND CAUSED A SMALL FIRE THAT WAS EXTINGUISHED WITH A LARGE SLURPEE. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE STEERING WHEEL. HE ALSO NOTICED THAT THE BRAKES WERE INTERTWINED WITH THE STEERING EQUIPMENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 83,000. UPDATED 02/02/10 *BF THE CONSUMER STATED WHILE TRAVELING IN A 35 MPH ZONE, ON A CURVED ROAD, HE HEARD A NOISE COMING FORM THE ENGINE COMPARTMENT. HE WAS IN THE MIDDLE OF A STRONG RIGHT TURN WHEN SUDDENLY HE WAS UNABLE TO STEER THE VEHICLE WITHOUT EXTREME EFFORT ON HIS PART. WHEN THE STEERING FAILED HE TRIED TO APPLY THE BRAKES, BUT THEY ALSO FAILED. THE CAUSE OF THE PROBLEM, WAS THE POWER STEERING HOSE CHAFFED AGAINST THE STEERING SECTOR AND RUBBED A HOLE IN THE HOSE, ALLOWING FLUID TO ESCAPE, DISRUPTING THE STEERING CONTROL. UPDATED 02/04/10.*JB
RUST OUT OF OIL PAN, 2002 FORD F250 DIESEL CAUSING MAJOR OIL LEAKAGE ONTO EXHAUST. FORD INDICATED THIS IS A COSMETIC PROBLEM BUT ISSUED A SERVICE BULLETIN TO DEALERS. VEHICLE HAS BEEN SERVICED BY DEALER SINCE NEW. FORD INDICATES THERE IS NOT A PROBLEM AS IT IS COSMETIC. IT COST OVER $1400.00 TO FIX THIS COSMETIC PROBLEM WHICH RESULTED IN TOTALLY OIL COVERED EXHAUST SYSTEM. REPAIR WAS NOT DONE BY DEALER THAT INDICATED THE PROBLEM WAS A PAN GASKET. A SECOND OPINION SHOWED A LARGE HOLE IN THE PAN FROM RUSTING. COULD HAVE BEEN A MAJOR FIRE. *TR
TL*THE CONTACT OWNS A 2002 FORD F250 EQUIPPED WITH PIRELLI SCORPION ZERO ASIMMETRICO LT235/85R/16/E1 TIRES. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT NOTICED THUMPING. THE CONTACT INSPECTED THE TIRE AND FELT THE TIRE HAD A RAISED PORTION ON THE TREAD AREA. THE TIRE WAS REPLACED WITH A NEW TIRE. THE CONTACT STATED HE EXPERIENCED THE SAME FAILURE WITH THE NEW TIRE AS WELL AS THE OTHER THREE TIRES ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THERE WAS NO RECALL ON THE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 90,250.
I HAVE A FORD F-250 SD 4X4 TRUCK. WHEN DRIVING ON THE HIGHWAY, IF I HIT ANY POTHOLES OR BUMPS IN THE ROAD THE FRONT END SHAKES VIOLENTLY AND CAUSES ME TO HAVE TO SLOW TO SPEEDS WELL BELOW THE LIMIT. THIS HAS NEARLY CAUSED ME TO WRECK MY TRUCK OR HAVE SOME REAREND ME ON THE HIGHWAY 3 DIFFERENT TIMES. AT THIS POINT THE TRUCK JUST SITS BECAUSE I CANT FIGURE OUT WHAT TO DO ABOUT IT. *TR
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING 60 MPH, THE CONTACT HEARD A POPPING SOUND COMING FROM THE ENGINE. SHE EXAMINED THE VEHICLE AND NOTICED THAT A SPARK PLUG EJECTED OUT OF THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE CURRENT AND FAILURE MILEAGES WERE 104,000.
VEHICLE WAS ONE MONTH OLD WHEN STEERING WHEL SHOOK WHEN BRAKES APPLIED. VEHICLE NOW HAS 49,000 MILES AND AGAIN THE SAME PROBLEM. BOTH TIMES ROTORS HAD TO BE TURNED AND PAD REPLACED. *TR
APPROXIMATELY 5 DAYS BEFORE THE FAILURE, I BEGAN TO HEAR AN EXHAUST LEAK. I KEPT DRIVING MY TRUCK ASSUMING IT WAS JUST A SMALL LEAK IN THE EXHAUST SYSTEM. ON APRIL 29, THE SPARK PLUG BLEW OUT OF THE HEAD OF MY V10 TAKING THE LAST FEW THREADS WITH IT. THE DEALER SAYS, BEST CASE SCENARIO I NEED A HELICOIL REPAIR, COSTING AROUND $600, WORSE CASE SCENARIO, THE FAILURE COULD COST ME MY ENGINE. $1000'S OF DOLLARS. *TR
TL*THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT NOTICED FROM THE REAR THAT THE VEHICLE HAD A LEAK. WITHIN SECONDS, HE NOTICED SMOKE COMING FROM A VENT AND UNDERNEATH THE HOOD. HE PULLED OVER AND HAD THE PASSENGER CHECK UNDER THE VEHICLE, WHERE HE NOTICED DRIPPING. THE PASSENGER PROCEEDED TO REMOVE THE CONTACT FROM THE VEHICLE BECAUSE HE WAS IN A WHEEL CHAIR. SECONDS LATER, THE VEHICLE CAUGHT FIRE. A FIRE REPORT WAS FILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE TO HAVE THE VIN CHECKED FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL), BUT THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY WILL HAVE SOMEONE INSPECT THE VEHICLE; HOWEVER, THEY WERE UNSURE IF THE CAUSE OF THE FIRE WILL BE INVESTIGATED. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
I WAS DRIVING WHEN A LOUD POP AND WHAT SOUNDED LIKE A LARGE EXHAUST LEAK CAME FROM UNDER THE HOOD. OPENED HOOD AND FOUND COIL PACK AND SPARK PLUG LAYING ON TOP OF THE VALVE COVER. VEHICLE STALLED AND DIDN'T WANT TO START. TOOK TO REPAIR FACILITY WHERE THE RETAPPED SPARK PLUG CYLINDER ADDED HELI COIL NEW SPARK PLUG AND COIL PACK TWO WEEKS LATER THE ENGINE STARTED MAKING A LOUD GURGLING NOISE WHICH HAS YET TO BE DIAGNOSED. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. THE VEHICLE HAS COOPER DISCOVERER ATR TIRES, SIZE 265/75/R16. THE CONTACT STATED THAT THE TWO FRONT TIRES WERE EXPERIENCING HEAVY TREAD SEPARATION. THE TWO REAR TIRES WERE BEGINNING TO CRACK AS WELL. HE BELIEVES THAT THE AMOUNT OF WEIGHT THAT IS PLACED ON THE FRONT TIRES HAS CAUSED THEM TO SEPARATE. HE TOOK THE TIRES BACK TO THE DEALER FROM WHERE THEY WERE PURCHASED, BUT THEY WERE NOT WILLING TO REPLACE THE TIRES. THE CONTACT STILL HAS POSSESSION OF ALL FOUR TIRES AND BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 21000. UPDATED 05/11/09. *LJ UPDATED 05/11/09.*JB
DRIVING IN MY CAR AND I HEARD A THUMP AND SOME SMOKE APPEARED FROM HOOD. WHEN I RAISED THE HOOD OF THE CAR I NOTICED A SPARK PLUG HANGING IN WHICH THIS IS A FORD F250 2002. TOOK IT TO THE SHOP AND THEY TOLD ME THAT ALL FORD TRUCKS HAS BEEN DOING THIS. NOT FAIR THAT THERE IS NO CLASS ACTION LAWSUIT AGAINST THEM THIS COULD HAVE HAPPENED TO ME WHILE I WAS ON THE EXPRESS WAY AND CAUSED SOME MAJOR PROBLEMS. WHAT CAN I DO BECAUSE IT IS BOUND TO HAPPEN AGAIN. *TR
MAIN BRAKE LINE RUSTED THROUGH. CATASTROPHIC LOSS OF ALL BRAKING POWER TO ALL WHEELS. SAILED THROUGH A SEVEN LANE INTERSECTION. POOR QUALITY MATERIALS USED THAT LEAD TO BRAKE LINE RUSTING. SHOULD HAVE USED STAINLESS STEEL TO PREVENT RUST. FORD DENIED PRODUCT LIABILITY CLAIM AS "OUT OF WARRANTY". CLASS ACTION LAWSUIT SHOULD RE-PLUMB ALL BRAKE LINES TO BE STAINLESS STEEL. WILL NEVER ADVISE PEOPLE TO BUY FORD TRUCKS. *TR
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT THE SPARK PLUGS BLEW OUT OF THE HOLE, WHICH CAUSED OIL TO SPRAY ONTO THE TOP OF THE ENGINE. THE FAILURE COULD CAUSE AN ENGINE FIRE. HE CALLED THE DEALER AND THEY STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THEY FURTHER STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 160,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB
TL*THE CONTACT OWNS A 2002 FORD F-250 SUPER DUTY. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10-15 MPH, THE STEERING MADE AN UNFAMILIAR NOISE. THE CONTACT WAS UNABLE TO MOVE OUT OF THE INTERSECTION. WITHIN SECONDS, PINS BEGAN TO LOOSEN FROM THE GEAR BOX. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE SHREDDING OF THE BOLTS CAUSED THE PINS TO SEPARATE FROM THE STEERING GEAR BOX. THE VEHICLE WAS REPAIRED AT THE COST OF $932. THE FAILURE AND CURRENT MILEAGES WERE 105,662. UPDATED 1/8/09 *CN THE CONSUMER STATED HE SAW A BOLT FLY OUT INTO THE INTERSECTION. THE HEAR BOX WAS NO LONGER ATTACHED TO THE FRAME. UPDATED 01/14/09.*JB
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING LESS THAN 65 MPH, THE CONTACT SMELLED BURNING OIL. HE THEN NOTICED SMOKE UNDERNEATH THE HOOD AND OIL DRIPPING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE HEAD GASKET WAS LEAKING. THEY WOULD NEED TO DISASSEMBLE THE ENGINE AND REPLACE THE HEAD GASKET AT THE ESTIMATED COST OF $2,800-$4,000. THE MANUFACTURER WAS NOTIFIED AND COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 121,000 AND CURRENT MILEAGE WAS 122,000.
I PURCHASED AN F250 2002 TRITON V8 SUPER DUTY MID YEAR 2007. LESS THAN A YEAR AFTER THE PURCHASE A SPARK PLUG BLEW OUT OF THE MANIFOLD. THIS ALL HAPPENED UNDER NORMAL HIGHWAY DRIVING CONDITIONS. THE DEALER PUT IN AN INSERT, RETHREADED IT AND REPLACED SPARK PLUG. ALMOST A YEAR TO THE DAY IT HAPPENED AGAIN. SO NOW #2 & #4 HAVE BLOWN OUT. ON 5/30/09 A THIRD ONE BLEW OUT. ALL ON THE LEFT SIDE (PASSENGER SIDE) OF THE MANIFOLD. SO NOW #2, #3 AND #4 HAVE BLOWN OUT. I RESEARCHED THE INCIDENT ONLINE AND HAVE FOUND 500 OTHER CASES. I'M CURIOUS HOW MANY ARE REALLY OUT THERE THAT WEREN'T REPORTED. I'VE BEEN FORTUNATE BECAUSE IN SOME CASES THE SPARK PLUG BLEW THROUGH THE HOOD OR DAMAGED THE MANIFOLD. I DO HOWEVER WONDER WHAT DAMAGE IS OCCURRING EACH TIME IT HAPPENS. HOW MANY REPORTS OR HOW MANY VEHICLES DOES IT TAKE BEFORE THERE'S A RECALL? EVEN THOUGH I HAVE EXTENDED WARRANTY I'VE BEEN CHARGED A DEDUCTIBLE EACH TIME AND NOW FACE A THIRD IF MY WARRANTY IS STILL GOOD. I HAVE ONE MORE PLUG ON THAT SIDE THAT HASN'T BLOWN YET AND SINCE THIS ONE WAS ONLY 7 MONTHS SINCE THE LAST ONE I SUSPECT I'LL BE PAYING AGAIN. I SAW ONLINE WHERE IT WAS SUGGESTED AS A PISTON PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 FORD F250 SUPER DUTY. WHILE DRIVING LESS THAN 70 MPH, THE CONTACT HEARD A THUMPING NOISE UNDER THE HOOD. HE NOTICED THAT THE SPARK PLUG WIRES WERE LOOSE AND THE NUMBER 3 CYLINDER SPARK PLUG WAS DETACHED. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT FORD WAS EXPERIENCING ISSUES WITH ALUMINUM HEADS CAUSING THE SPARK PLUGS TO FAIL. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 95,000.
VEHICLE STALLS INTERMITTENTLY. OCCURS OFTEN IN INTERSECTIONS WHEN TAKING OFF. CREATES A VERY DANGEROUS SITUATION. THE SAME YEAR, MAKE, MODEL NUMBER AND ENGINE TYPE HAVE BEEN RECALLED, HOWEVER, OUR VIN WAS NOT INCLUDED SO FORD WILL NOT HONOR. *TR
2002 FORD F-250 PICKUP WITH A 5.4 LITRE ENGINE. SPARK PLUGS KEEP BLOWING OUT OF THE ENGINE. THE FORD SERVICE DEPARTMENT TELLS ME THEY SEE THIS OFTEN AND THEN PRESENT ME WITH A $400.00 BILL EACH TIME A SPARK PLUG BLOWS LOOSE. I'VE RECENTLY LEARNED THAT THIS CAN ALSO RESULT IN AN ENGINE FIRE BECAUSE THE COMPRESSED GAS AND AIR MIXTURE ARE BEING BLOWN THROUGH THE SPARK PLUG HOLE, WHILE THE LOOSE PLUG CONTINUES TO FIRE NEARBY. *TR
THE POWER STEERING PUMP PULLEY POPPED OFF THE PUMP SHAFT AFTER A BLOWOUT OF THE LEFT FRONT TIRE ON MY 2002 FORD F250 DIESEL PICKUP TRUCK. THE PULLEY APPEARS TO BE PRESSED ONTO THE PUMP SHAFT. I SUSPECT A PIECE OF TIRE TREAD HIT THE PULLEY OR EXCESS STRESS CAUSED BY THE BLOWOUT CAUSED IT TO POP OFF THE SHAFT. THE RESULT IS AN IMMEDIATE LOSS OF STEERING. I AM INTERESTED IN KNOWING IF THIS HAS HAPPENED IN OTHER SIMILAR VEHICLES. THANK YOU, THOMAS HUEBNER *TR
I EXPERIENCED A LEAK IN THE POWER STEERING HOSE FROM THE POWERSTEERING PUMP TO THE HYDRABOOST ON MY 2002 FORD F250 WHILE DRIVING IN THE MOUNTAINS PULLING A 30FT. 5TH WHEEL TRAILER. I HAD TO USE 1 GALLON OF FLUID TO RETURN 90 MILES. ACCORDING TO ANOTHER MECHANIC, THIS IS A COMMON FAILURE AND IS DUE TO POOR DESIGN AND ENGINEERING THIS HOSE IS CARRIED BY THE LOCAL DEALER AND THEY INDICATED THAT IT HAS A HIGH FAILURE RATE. THIS FAILURE RESULTS IN LOSS OF POWERSTEERING AND POWER BRAKES. *TR
ON AUGUST 30, 2008 MY 2002 F-250 BLEW THE NUMBER 2 SPARK PLUG OUT OF THE CYLINDER HEAD. DUE TO THE HOLIDAY WEEKEND I HAVE TO WAIT TILL TUESDAY TO GET AN ESTIMATE ON HOW MUCH IT WILL COST TO REPAIR IT. I HAVE SEARCHED THIS PROBLEM AND FOUND THIS TO BE COMMON AMONG FORD PRODUCTS. FORD NEEDS TO SET THIS AS A RECALL ITEM. FORD BACK YOUR PRODUCT UP YOU CHARGE ENOUGH FOR THEM........ *TR
TL* THE CONTACT OWNS A 2002 FORD F-250. HE NOTICED FLAMES EMERGING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 168000.
2 YOKOHAMA GEOLANDER AT TIRES WITH LESS THAN 30,000 MILES HAD TREAD SEPARATION CAUSING $7000 WORTH OF BODY DAMAGE. THE SEPARATIONS WERE SEPARATE OCCASIONS WITHIN 3 WEEKS OF EACH OTHER. FIRST FAILURE WAS ON A FREEWAY AT APPROX 65 MPH. A SUDDEN SEVERE VIBRATION FOLLOWED BY A TREAD SEPARATION OF THE RIGHT REAR TIRE. A LOT OF BODY NOISE WAS HAPPENING AS THE NOT-QUITE-SEPARATED TREAD FLAILED AROUND THE WHEELWELL AS WAS SLOWING AND CAUSED SIGNIFICANT DAMAGE TO BODY AND REAR BUMPER. SECOND OCCASION WAS APPROX 3 WEEKS LATER WHILE PULLING A 5 HORSE TRAILER WITH 2 HORSES ON BOARD. THIS OCCURRENCE ALSO WAS ON A FREEWAY AT APPROX 60MPH. WHILE DRIVING DOWNHILL AND ROUNDING A RIGHT HAND TURN, THE LEFT REAR TIRE TREAD SEPARATED AND CAUSED A SWERVE INTO THE LANE TO THE LEFT BEFORE SLOWING AND REGAINING CONTROL OF THE VEHICLE. BOTH TIRE CASING APPEARED TO HAVE FAILED IN THE SAME WAY AND THEY WERE PURCHASED AND MOUNTED TOGETHER SO HAD EXACTLY THE SAME MILEAGE ON THEM. *TR
2002 FORD F250 CREW CAB 4X4 SHORT BOX, 5.4L V-8 GASOLINE ENGINE JUST UNDER 92000 MILES. ON 7/21/2008 MERGING ON THE EXPRESSWAY UNDER HEAVY ACCELERATION, A LOUD BANG WITH SPRING POPPING SOUND WAS HEARD FROM THE ENGINE FOLLOWED BY THE DISTINCT ODOR OF EXHAUST AND UNBURNED GASOLINE. VERIFIED THROTTLE CONTROL AND CONTINUED TO DRIVE WITH LOUD NOISE COMING FROM ENGINE. DROVE 4 MILES TO WORK TO SAFELY INSPECT THE PROBLEM. NOTED THAT THE EXHAUST Y-PIPE WAS SEPARATED FROM THE DRIVERS SIDE EXHAUST MANIFOLD. ASSUMING THAT IT WAS JUST A FAILED MANIFOLD BOLT, DROVE ~20 MILES TO THE DEALERSHIP TO HAVE IT LOOKED AT. RECEIVED THE CALL THAT THE NUMBER 6 SPARK PLUG WAS EJECTED FROM THE HEAD. UPON THE DEALERSHIPS INSPECTION, FOUND THAT THE THREADS WERE STRIPPED OUT OF THE HEAD. THE SPARK PLUG THEN ARRESTED IN THE IGNITION COIL WHICH WAS SEPARATED FROM THE HEAD DUE TO FAILURE OF ITS MOUNTING FLANGE. THE IGNITION WIRE HELD THE COIL AND PLUG ON THE ENGINE. THERE WAS ZERO GAP NOTED ON THE SPARK PLUG ELECTRODE WITH ANTI-SEIZE COMPOUND ON ONLY ABOUT .5" OF THE SPARK PLUG THREAD. THUS SUGGESTED THAT ONLY .5" OF THREAD ENGAGEMENT WAS PRESENT FROM THE FACTORY ORIGINAL PLUGS (I.E. THE SPARK PLUGS WERE NOT REPLACED SINCE THE RECOMMENDED REPLACEMENT INTERVAL IS 10 YEARS 100000 MILES). ADVISED THAT AT A MINIMUM A HEAD NEEDED TO BE REPLACED, BUT THAT AN ENGINE MAY BE A BETTER ECONOMICAL CHOICE SO THAT BOTH HEADS ARE REPLACED AND THIS DESIGN ISSUE COULD BE OVERCOME (THE NEWLY REMANUFACTURED ENGINE IS SUPPOSED TO HAVE LARGER THREAD ENGAGEMENT AT APPROXIMATELY .75"). ENGINE REPLACED TO INSURE THAT THIS FAILURE WOULD NOT OCCUR ON ONE OF THE OTHER CYLINDERS IN THE HEAD THAT WOULD NOT BE REPLACED. *TR
TL*THE CONTACT OWNS A 2002 FORD F250 SUPER DUTY. WHILE BACKING THE VEHICLE OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT STOP. THE EMERGENCY BRAKE WAS APPLIED, BUT THE VEHICLE STILL WOULD NOT STOP. THE TRAILER THAT WAS BEING PULLED WHIPPED AROUND AND STRUCK THE SIDE OF THE VEHICLE, WHICH CAUSED MAJOR DAMAGE TO THE TRUCK AND THE TRAILER. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 70,000.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.