1997 Ford F-350 Complaint Log

TIRE EXPLODED - ENTIRE SIDEWALL. *AK (TIRESIZE: LT235/85M1)( DOT NUMBER: TIRE SIZE: LT235/85M1 )

WHEN THE BRAKES ARE APPLIED THE VEHICLE LOSES POWER STEERING. THE DEALER HAS ATTEMPED TO REPAIR PROBLEM SEVERAL TIMES. *AK CONSUMER STATES WHILE PRESSING THE BRAKE HARD, THE POWER STEERING QUITS WORKING, IT ALSO DOES THIS WHEN NOT IN MOTION, DEALER HAS REPLACED THE GEAR BOX AND POWER STEERING UNIT, HOWEVER PROBLEM STILL EXISTS, CONSUMER STATES HE WRECKED IN 02/97, HOWEVER DOES NOT KNOW IF THIS IS RELATED TO THE ACCIDENT, CONSUMER WANTS THIS PROBLEM REPAIRED OR WANTS A REFUND. *SLC

THE WHOLE BODY OF THE TRUCK IS OUT OF ALIGNMENT THE HOOD IS RAISED ON ONE SIDE AND FITS FLUSH ON THE OTHER THE GAP AT THE FENDERS IS NORMAL ON ONE SIDE AND WIDE ON THE OTHER THE DASH INSIDE THE VEHICLE IS OFF-CENTER THE DOORS HAVE GAPS ON THE OUTSIDE I CAN STICK MY INDEX FINGER IN AND I PUT ALL MY FINGERS INSIDE BETWEEN THE DOOR AND THE FRAME WITH IT CLOSED THE BED OF THE TRUCK LOOKS HIGHER ON ONE SIDE THAN ON THE OTHER IF I PUT ON MY CAMPER TOP IT RIDES HIGH ON ONE SIDE AND DRAGS ON THE OTHER IT IS LIKE THE WHOLE TRUCK BODY DOESN'T FIT AND SITS CROOKED ON THE FRAME I HAVE COMPLAINED ABOUT THIS FROM THE BEGINING AND I FEEL AS THOUGH I HAVE BEEN GIVEN THE RUN AROUND I HAVE REPEATEDLY ASKED IF THE TRUCK WAS WRECKED AND WAS TOLD NO! NOW I AM TIRED OF THE EXCUSES AND AM READY NTO FIGHT TO GET SOMETHING DONE SO POINT ME IN THE RIGHT DIRECTION *AK

WHEN TRAVELING AT 20 TO 35 MPH AND UPON DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, BRAKE PEDAL TRAVELED TO THE FLOORBOARD, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER ALSO HAS EXPERIENCED A PROBLEM WHEN TRAVELING, FIRE SHOT OUT OF THE EXHAUST SYSTEM, CAUSING OBJECTS IN THE ROAD TO CATCH ON FIRE. CONSUMER HAS CONTACTED THE DEALER. *AK

ENGINE QUITS WHILE DRIVING.

WINDOW SHATTERED CAUSING INJURIES TO CHILD.

WHILE DRIVING A NOISE IS HEARD THAT COMES FROM THE FRONT END. DEALERSHIP UNABLE TO LOCATE PROLBEM.. PLEASE DESCRIBE DETAILS. *AK

WHILE DRIVING VEHICLE ABOUT 30 MPH CONSUMER SAID WHEN APPLYING THE BRAKES TRYING TO STOP, THE ABS LOCKS UP, GRABING THE BRAKES. MANUFACTURER AND WERE CONTACTED. *AK

CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. WHILE DRIVING VEHICLE CONTINUES TO MOVE ON ITS OWN AFTER THE BRAKES HAVE BEEN APPLIED. THE MANUFACTURER HAS BEEN CONTACTED. *AK

THE BRAKES ON THIS F350 TRUCK LOCK UP INTERMITTENTLY, FRONT AND REAR, AND HAS DONE THIS SINCE ABOUT 8,000 MILES. THE DEALER HAS MADE MANY, MANY UNSUCCESSFUL ATTEMPTS TO FIX THE PROBLEM. SINCE THE PROBLEM IS INTERMITTENT, WHEN THE FORD REP WAS CALLED AND CAME TO INVESTIGATE THE BRAKES WERE WORKING FINE AT THAT TIME. WE HAVE TRIED TO GET THEM TO TAKE THE VEHICLE AND DRIVE IT FOR MORE THAN 5 MINS. TO CHECK IT AND HE SAID HE DID NOT HAVE TIME. WE HAVE WORKED WITH THE DEALER UNTIL WE FEEL WE CAN NO LONGER DRIVE THIS VEHICLE. IT IS UNSAFE. SEVERAL PEOPLE AT THE DEALERSHIP HAVE DRIVEN IT AND HAVE HAD THE BRAKES LOCK UP BUT NOT THE PERSON IN "AUTHORITY" TO REPORT TO FORD. EVEN AN OUTSIDE SERVICE PERSON HAS DRIVEN IT AND EXPERIENCED THE LOCKING UP OF THE BRAKES. WE ARE SEEKING LEGAL COUNSEL AT THIS POINT SINCE WE ARE GETTING NO HELP. WE HAVE TRIED TO GET FORD TO BUY BACK THE VEHICLE AND THEY ARE NOT WILLING TO DO THIS AT THIS POINT. SO I HAVE REQUESTED AN ARBITRATION PACKAGE FROM THE FORD CUSTOMER ASSISTANCE CENTER TODAY. THEY REFUSED TO SEND ME COPIES OF THE REPORTS I HAVE CALLED IN TO THEM CONCERNING THIS PROBLEM TOO. SO IT LEAVES ME NO CHOICE BUT TO MOVE ON. FORD HAS BEEN UNWILLING TO LISTEN. MAYBE THEY WILL LISTEN IN COURT.

NO SUMMARY

BRAKES STARTED LOCKING UP/GRABBING, AND VIBRATING, AT 8,000 MILES, AND CONTINUED AT 48,000 MILES. DEALER HAS BEEN UNSUCCESSFUL IN REPAIR OF THE BRAKE SYSTEM. I CANNOT DRIVE AN UNSAFE VEHICLE. HELP! *AK

CONSUMER WAS DRIVING APPROXIMATELY 45MPH WHEN HE TOOK HIS FOOT OFF THE GAS PEDAL TO BEGIN SLOWING DOWN FOR ENTERING THE BELTWAY, WHEN HE TRIED TO PRESS THE BRAKES AGAIN, HE NOTICED THAT THE VEHICLE DID NOT HAVE ANY BRAKES. *AK

BRAKE LINE RUBBING AGAINST HEAT SHIELD, CAUSING FLUID LEAK.

WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE PARKING BRAKE ON, THE VEHICLE WAS ON, THE PARKING BRAKE RELEASED CAUSING THE VEHICLE TO ROLL. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

WHEN DRIVING THE CLUTCH IS TOO SMALL FOR THE ENGINE AND THE TRANSMISSION, CAUSING THE CLUTCH TO KEEP BURNING OUT. T VEHICLE HAS BEEN IN THE SHOP FIVE TIMES FOR REPAIRS, AND THE DEALER STATES THE CLUTCH IS TOO SMALL FOR THE OTHER PARTS IN THE VEHICLE. *AK

THE FRONT BRAKES CAUGHT ON FIRE. THE DEALER REPLACED THE FRONT BRAKES AT 2 MILES. OWNER IS HAVING PROBLEMS WITH THE REAR BRAKES. *AK

BRAKING SYSTEM MALFUNCTIONED, CAUSING NO BRAKING ABILTY WHICH RESULTED IN A CRASH. DEALER REPLACED ROTORS TWICE, AND HAD ROTORS TURNED TWICE. ALSO, REPLACED BRAKE MASTER CYLINDER, AND BROKEN REAR BRAKES TWICE. HOWEVER, PROBLEM REOCCURRED. PLEASE PROVIDE FURTHER INFORMATION AND VIN#.*AK

ABS BRAKES FAILED, VEHICLE LOST CONTROL, RESULTING IN A COLLISION. *AK

MASTER CYLDER MALFUNCTION.

BRAKES FAILED.

VEHICLES ENGINE WILL SHUT OFF WHEN COASTING DOWN GRADES LOOSING STEERING AND BRAKES. PROBLEM WAS IN MY 1996 POWER STROKE DIESEL FORD TRUCK THAT WAS BOUGHT BACK. CONSUMER WAS GIVEN NEWER 1997 TRUCK WITH SAME PROBLEMS AND NOW 4 YEARS LATER, DEALER IS STILL WORKING ON PROBLEM. TRUCK IS DANGEROUS AND I RECENTLY LOST CONTROL OF VEHICLE 4 TIMES RUNNING OFF ROAD TWICE. WHEN VEHICLE SHUTS OFF I NEED TO PUT IN NEUTRAL SHUT-OFF KEY THEN RESTART AND PUT IN GEAR. THIS IS NORMALLY WHEN YOU ARE GOING DOWN GRADE AND REACHING SPEEDS OF 80-90MPH. CONSUMER RECENTLY BROKE OFF END OF SHIFT LEVER IN A PANIC SITUATION DOWN SHIFTING TO LOW ALONG WITH INDENTING STEERING WHEEL FROM WHITE KNUCKLES TRYING TO STOP VEHICLE WHEN CONSUMER WAS UNABLE RETURN TO NEUTRAL. CONSUMER HAVE FOUND OTHER OWNERS OF THIS VEHICLE WITH SAME PROBLEM. CONSUMER NOTIFIED NHTSA IN 96 AND 97, BUT RECEIVED NO RESPONSE. THIS IS A DANGEROUS SITUATION AND MUST BE CORRECTED. *AK *JG

ENGINE STALLS WHENEVER VEHICLE IS COASTING ON A DOWN SLOPE WITHOUT FOOT PRESSING ON THE ACCELERATOR PEDAL. DEALER/MANUFACTURER NOTIFIED. *AK

PREVIOUS COMPLAINT #ODI747045. I WANTED TO SEND YOU SOME MORE INFORMATION CONCERNING THIS PROBLEM AS I AM AWARE THAT FORD HAS HAD THIS PROBLEM WITH THEIR VEHICLES SINCE 96 WHEN FORD BOUGHT BACK MY VEHICLE AND REPLACED IT WITH ANOTHER VEHICLE WITH THE SAME PROBLEM. RECENTLY I RAN OFF THE ROAD WITH THIS VEHICLE JUST MISSING GOING OVER A SHEER DROP OFF OF OVER 1,000 FEET INTO THE OCEAN. IN MY PANIC STOP WITH NO POWER STEERING AND BRAKES THE STEERING WHEEL WAS INDENTED WITH MY HAND PRINT AND DENTED FRONT SECTION OF WHEEL ALONG WITH THE SHIFT LEVER BREAKING OFF DURING THIS PANIC STOP. THE DEALER WAS CONTACTED JUNE 19, 2001 AND I WAS INFORMED THEY WOULD AGIN BE CONTACTING FORD. I HAVE RECEIVED NO FURTHER RESPONSE.

TRANSMISSION FAILED AS THE RESULT OF MISDIAGNOSIS. YH

SAFETY FEATURE ON VEHICLE FAILED AND CHILD WAS ABLE TO PUT VEHICLE IN GEAR WITHOUT PRESSING ON THE BRAKE AND WITHOUT IGNITION BEING ON. CLAIM WAS FILED, VEHICLE WILL BE SEEN BY ADJUSTOR ON 1/31/97. *AK

ABS PROBLEM; WHEN APPLYING THE BRAKES DURING NORMAL BRAKING/ DRY ROAD CONDITIONS/ REGULAR ROAD SURFACE, THE TRUCK PULLS REAL HARD TO THE LEFT, THE DEALER IS UNABLE TO CORRECT THE BRAKING PROBLEM, AND STATED THAT THE BRAKING SYSTEM WAS NORMAL. *AK *JB

DURING NORMAL OPERATION OF VEHICLE ENGINE WILL STALL UNEXPECTEDLY WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE SEVERAL TIMES, AND REPLACED VARIOUS SENSORS IN AN ATTEMPT TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK

ENGINE SURGES CONTINUOUSLY CAUSING DAMAGE TO THE TRANSMISSION.

1997 FORD F350 STEERING PROBLEMS.***NO ANSWER REQUIRED***. *MR A BEARING INSIDE THE STEERING COLUMN CRACKED AND RESULTED IN THE STEERING WHEEL LOCKING UP MOMENTARILY WHILE DRIVING. *NM

TIRES CONSTANTLY LEAK AIR.

WHEN APPLYING BRAKES IN NORMAL CONDITIONS, THE REAR BRAKES LOCKED UP, CAUSING AN ACCIDENT. PLEASE PROVIDE DETAILS. *AK

ENGINE SHUTS OFF WHEN GOING DOWN GRADES, LOOSING POWER TO BRAKES AND STEERING. TURN SIGNAL WILL NOT STAY ON.

VEHICLE WILL DRIFT AND WILL NOT STAY ALIGNED PROPERLY. VEHICLE HAS BEEN IN FOR ALIGNMENT 6 TIMNES FOR PROBLEM. *AK

REFLECTORS ON REAR TAIL LAMPS KEEP CRACKING.

WHILE DRIVING AND SHIFTING GEARS THE CLUTCH HAS BEEN RATTLING. DEALER SAYS THAT THE DIESEL ENGINE IS TOO POWERFUL FOR THE CLUTCH INSTALLED IN THE VEHICLE. *AK

HUB CAPS FAILED. YH

VACUUM PUMP FAILED CAUSING LOSS OF BRAKES FROM FLUID LEAKAGE. MJS

WHEN APPLYING THE ABS BRAKES ON WET OR DRY PAVEMENT THE PEDAL GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

THERE IS A BOLT THAT COMES LOOSE, CAUSING POWER STEERING TO GO COMPLETELY OUT. THIS HAS HAPPENED TWICE. DEALER REPLACED PART, AND PROBLEM HAS REOCCURRED. *AK

INSIDE REAR TIRE SPLIT AT THE SIDEWALL. A RECALL HAS BEEN ISSUED ON THE VEHICLE TIRE. THE DEALER HAS BEEN NOTIFIED. *AK

REPLACEMENT PART SHORTER AND FURTHER AWAY. MUST REMOVE HANDS FROM WHEEL TO USE.

FRONT AND REAR HUB CAPS FELL OFF REPEATEDLY. YH

THE COLLAPSABLE UPPER STEERING COLUMN IS VERY WORN AND SLOPPY AND NEEDS TO BE REPLACED. I FEEL THIS IS AN EXTREME SAFETY HAZARD THAT COULD LEAD TO POSSIBLE LOSS OF STEERING. THERE IS NO RECALL FOR THIS PART AND I WILL HAVE TO PAY FOR IT OUT OF MY OWN POCKET. SINCE THERE IS NO NEW PART NO. FOR THIS PART, I FEEL IT WILL ONLY GO OUT AGAIN IN ANOTHER 60,000 MI. THIS PART SHOULD BE ADRESSED AND A NEW RECALL PART SHOULD BE ASSIGNED. *AK

WHEN USING TURN SIGNALS, EITHER TO MAKE A LEFT OR RIGHT TURN, THE DIRECTIONAL SWITCH SHUTS OFF IF THE WHEEL IS TURNED JUST A LITTLE BIT IN THE OPPOSITE DIRECTION. FOR EXAMPLE, WHEN I'M TURNING TO THE RIGHT TO GO DOWN MY STREET AND PUT THE RIGHT DIRECTIONAL ON (AHEAD OF TIME TO LET OTHERS KNOW I'M TURNING) THEY SHUT OFF BECAUSE MY STREET IS IN A BEND IN THE ROAD. THIS HAS HAPPENED TO ME ALOT SINCE I BOUGHT THIS TRUCK. I WAS ALMOST REAR ENDED BECAUSE THE BLINKER SHUT OFF AND I DID NOT KNOW IT AND I WAS JUST SITTING IN THE MIDDLE OF THE ROAD. I CALLED THE FORD DEALER WHERE I BOUGHT IT AND THEY TOLD ME THAT THIS WAS A "SAFETY FEATURE" AND SAID THAT ALL FORDS WERE LIKE THIS. I FOR ONE HAVE TO DISAGREE ON THIS "SAFETY FEATURE". THE STEERING WHEEL ONLY NEEDS TO BE TURNED NOT EVEN AN INCH IN THE OPPOSITE DIRECTION.*AK

NO SUMMARY ISSUED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: LT235 85 1 )

PE-00-020 ORIGINAL EQUIPMENT ON A 1997 FORD F350, TIRE SIZE P23585R16, DOT NUMBER VDOR1XK, EXPERIENCED TIRE BLEW OUT AT 12 THOUSANDS AND 18 THOUSANDS MILES. TWO INCIDENTS WITH BLEWOUTS. WHEN DRIVING AT 60-65 MPH RIGHT REAR TIRE TREAD BLEWOUT AT THE SIDEWALL. ALSO, WHEN DRIVING AT 50-55 MPH THE RIGHT REAR TIRE TREAD BLEW OUT FROM THE SIDEWALL, BOTH INCIDENTS HAPPENED IN THE SUMMER ON VERY HOT DAYS. BOTH TIRES HAD ABOUT 75% OF TREAD LIFE AVAILABLE. *AK

FIRESTONE STEELTEX RADIAL TIRES P216 85 R16 EXPERIENCED TREAD SEPARATION. *SLC

INTERMITTENTLY WHEN BRAKES ARE APPLIED VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE. *AK

CONSUMER FEELS THAT THE VALVE STEMS ARE UNACCEPTABLE ON THE ALUMINUM WHEEL RIMS ON THE VEHICLE, THE REAR TIRES HAVE VALVE STEMS FACING IN, THE INSIDE REAR TIRE VALVE STEMS ARE COMPLETELY UNACCESSIBLE TO CHECK AND ADD AIR WHEN NECESSARY, CONSUMER FEELS IF HE IS RESPONSIBLE FOR MAINTAINING PROPER AIR PRESSURE, THE VEHICLE SHOULD COME EQUIPPED WITH ACCESSIBLE VALVE STEMS. *SLC