1999 Ford F-350 Complaint Log

TRANSMISSION SLIPS IN REVERSE. *AK

WINDSHIELD WIPERS FAILED TO WORK PROPERLY WHILE IN USE DURING IN RAINY WEATHER. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. REMOVED THE FUSE TO WINDSHIELD WIPERS. WILL BE TAKING TO DEALER TO HAVE WIPERS CHECKED. *AK

1. THE ENGINE IS STARVED OF AIR WHEN DRIVEN ON SNOW AND ICE. SNOW GETS PACKED IN THE AIR CLEANER BOX AND FREEZES. THE AIR INTAKE IS PULLED FROM THE WHEEL WELL. 2. ROAD DEBRIS AND ROCKS LOAD UP THE BOTTOM OF ALL DOORS. WEATHERSTRIPPING IS REQUIRED. *AK

AT 55 MPH TRUCK BECAME SLUGGISH/HARD TO STEER WHILE ROUNDING CURVE. STEERING SEEMED TO BE UNRESPONSIVE AND RESULTED IN HEAD ON COLLISION WHICH RESULTED IN 1 DEATH IN THE ONCOMING VEHICLE. MY TRUCK OVERTURNED UPON IMPACT, AND WAS TAKEN TO TRAUMA CENTER WITH CUTS/BRUISES AND HEAD WOUND.

VEHICLE WAS WANDERING, AND IT WAS TAKEN TO THE DEALER. DEALER THOUGHT IT NEEDED AN ALIGNMENT. VEHICLE CONTINUED TO WANDER . DEALER SAID IT WAS STEERING. REALIZED IT WAS A PROBLEM, BUT HAD NO REMEDY. *AK

PARKING BRAKE WHEN APPLIED DOES NOT WORK. VEHICLE WILL ROLL IF NOT IN GEAR WHEN PARKING BRAKE IS APPLIED. *AK

OCCUPANT RECEIVED THREE DIFFERENT LOADS; 3340 LETTER WHICH IS IN THE OWNER'S MANUAL, 4450 AT THE DEALER, AND 4026 FROM THE RV NOTE, WHICH IT CAN HAUL. MANUFACTURER DOES NOT KNOW THE REQUIREMENT WHICH MAY CAUSE AN ACCIDENT. *AK

TL* THE CONTACT OWNS A 1999 FORD F-350. THE CONTACT STATED THAT WHEN THE PARKING BRAKE WAS ENGAGED, THE VEHICLE CONTINUED TO ROLL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PARKING BRAKE WAS REPLACED SEVERAL TIMES BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,000.

VEHICLE ACCIDENT DUE TO LOSS OF STEERING ABILITY. MJS

AT 10009 MILES I HAD BRAKE SHUTTER(VEHICLE WOULD SHAKE) WHEN APPLYING THE BRAKES. THIS WOULD OCCUR MORE AT HIGHWAY SPEEDS. I BROUGHT THE VEHICLE TO A FORD DEALER ( MONACO FORD 767 NEW LONDON TNPK PO BOX 110 GLASTONBURY CT 06033 PHONE 1-800-727-2377)AND THEY REPAIRED THE PROBLEM. ON A NUMBER OF OCCASIONS IN THE FOLLOWING MONTHS I HAVE REPEATEDLY HAD THE SAME PROBLEM AND THE DEALER HAS REPEATEDLY REPAIRED THE PROBLEM. I HAVE LISTED THE DATES AND MILEAGE. SECOND OCCURENCE JUNE 1999 MILEAGE 22876. THIRD OCCURRENCE JUNE 1999 MILEAGE 24225. FOURTH, OCT 1999 MILEAGE 36370. FIFTH, JAN 2000 MILEAGE 46492. IN FEB OF THIS YEAR THE PROBLEM CAME BACK AGAIN AND I CONTACTED THE DEALER AND THEY STATED TO ME THAT THEY DIDN'T KNOW WHAT ELSE TO DO AND FORD WASN'T GIVING THEM ANY MORE INPUT SO THEY HAD TO TAKE THE STANCE THAT THERE WASN'T ANYTHING ELSE THEY COULD DO FOR ME. I CONTACTED THE FORD CUSTOMER ASSISTANCE CENTER ON A NUMBER OF OCCASIONS AND WAS REPEATEDLY TOLD THAT THE TRUCK WAS OUT OF WARRANTY AND THERE WAS NOTHING THAT THEY COULD DO FOR ME EVEN THOUGH THEY REALIZED THAT THIS HAS BEEN AN ONGOING PROBLEM SINCE 10000 MILES. ONE OF THE PHONE REPS AT C.A.C. DID TELL ME THAT FORD REALIZED THAT THIS WAS A PROBLEM BUT THEY DID NOT HAVE A FIX FOR IT AT THIS TIME. HER NAME WAS SHIRLEEN(THIS WAS ON OR ABOUT FEB 21 2000). WE SHE STATED THAT FORD HAD AGKNOLEDGED THE ONGOING PROBLEM, SHE TOLD ME THAT FORD WOULD CONTINUE TO REPAIR MY TRUCK DISPITE THE EXPIRATION OF ITS WARRANTY. THE PROBLEM CONTINUES TO WORSEN AND AT THIS TIME THE TRUCK VIOLENTLY SHAKES WHEN I APPLY THE BRAKES AT ALL SPEEDS OVER 40 MPH AND I AM VERY CONCERNED ABOUT SAFETY IF I WERE TO INCURE A PANIC BRAKING SITUATION. I HAVE DESPARATLY TRIED TO CONTACT A FORD REPRESENTATIVE THROUGH THE C.A.C. AND THE DEALER BUT THEY ARE UNABLE TO PUT ME IN CONTACT WITH SOMEONE FROM FORD. THEREFOR BECAUSE OF THE LACK OF CONTACT FROM FORD I HAVE BEEN FORCED TO CONTACT MY ATTORNEY TO HELP ME WITH THIS MATTER. A WRITTEN SUPLIMENT WILL FOLLOW.

WHILE DRIVING 30MPH ON WASHBOARD ROAD WHEN VEHICLE WENT OFF SIDE OF ROAD. HIT SOME TREES & PUSHED FRONT BUMPER BACK 13-15 INCHES. DRIVER HIT HEAD ON WINDSHIELD. UPON IMPACT WITH TREES, THE AIR BAGS DID NOT DEPLOY. *AK

WHEN VEHICLE BRAKES ARE APPLIED, STEERING BECOMES DIFFICULT. TURNING STEERING WHEEL QUICKLY, CAUSES STEERING WHEEL TO MOMENTARILY LOCK UP. A SECOND AND RELATED PROBLEM IS AN EXCESSIVELY SOFT SUSPENSION SYSTEM. WHEN A QUICK TURN IS REQUIRED, THESE TWO PROBLEMS MENTIONED HERE, IN MY OPINION AND EXPERIENCES, COMBINED, CREATE A POTENTIALLY DANGEROUS SITUATION. *AK

FUEL FILTER FAILURE RESULTED IN HIGH PRESSURE FUEL LEAK THAT FLOODED THE ENGINE COMPARTMENT WITH DIESEL FUEL. APPROXIMATELY 10 TO 12 GALLONS PUMPED FROM TANK AT HIGH PRESSURE, AND SPRAYED ALL OVER ENGINE AND ENGINE COMPARTMENT. PROBLEM WAS NOT NOTICED AFTER PICKING VEHICLE UP FROM ROUTINE SERVICE. NOTICED PUNGENT ODOR WHICH INTENSIFIED AS I WAS DRIVING HOME. DEALER STATED THEY DID NOT SERVICE FUEL FILTER. WHEN VEHICLE WAS PICKED TO BE RETURNED TO THE DEALER, DIESEL FUEL CAME SPILLING OFF THE TOP OF THE ENGINE. DIESEL FUEL HAS PENETRATED THE VENTILATION SYSTEM AND GOT ALL OVER FRONT SUSPENSION PARTS REMOVING PAINT FROM THESE PARTS. FAILURE OF FUEL FILTER AND RESULTANT LEAK COULD HAVE RESULTED IN A FIRE, THANK GOD IT DID NOT HAPPEN (NOTE- FUEL LEAK WAS OCCURING WHILE I WAS DRIVING HOME). WILL BE HAPPY TO DISCUSS THIS ISSUE VIA TELEPHONE TO GIVE MORE DETAILS. *AK

THE VEHICLE IS BEING USED TO PULL A TRAILER AND THE TRANSMISSION WILL NOT HOLD THE VEHICLE WITHOUT PUTTING IT IN PARK POSITION.THE VEHICLE WILL ROLL IN THE OPPOSITE DIRECTION. *AK

TRANSMISSION IS NOT ABLE TO HOLD VEHICLE WHEN IT COMES TO PULLING A TRAILER. CONTACTED DEALER AND MANUFACTURER. *AK

TRANSMISSION GROWLING NOISE AND DIFFICULTY WITH SHIFTING. YH

CONSUMER APPLIED THE EMERGENCY BRAKE, PLACED TRANSMISSION IN NEUTRAL AND STATED THE TRUCK, SOON AFTER THE TRUCK SURGED FORWARD INTO BOATHOUSE.

WE FEEL THIS TRUCK IS A LEMON AND WE WANT SOMEONE TO BE RESPONSIBLE FOR WHAT WE HAVE GONE THROUGH WITH THIS TRUCK, WE HAVE HAD NOTHING BUT TROUBLE WITH IT, IT IS UNRELIABLE.NO SAFETY DEFECT LISTED. *AK

AIR INTAKE GETS CLOGGED WITH SNOW RESULTING IN ENGINE FAILURE. DEALERSHIP DENIES THERE IS A PROBLEM.

THERE IS TOO MUCH PLAY IN THE STEERING, ESPECIALLY WHEN DRIVING ON THE HIGHWAY. STEERING MOVED EITHER SIDE JUST A BIT, AND CONSUMER TRIED TO CORRECT, THEN LOST CONTROL. *AK

FASTENER CLIP THAT HOLDS THE BRAKE PEDAL WAS OMITTED AT THE FACTORY, CAUSING THE PEDAL TO FALL OFF WITHOUT WARNING, RESULTING IN AN ACCIDENT. *AK *ML

DEFECTIVE AIR INTAKE VALVE MALFUNCTIONED, CAUSING THE AIR TO BE CLOGGED UP, AND RESULTING IN VEHICLE STALLING UNEXPECTEDLY WHICH MAY CAUSE A CRASH. THIS YEAR'S NEW PRODUCATION HAS BEEN MODIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THE REAR LEAF SPRINGS WHICH RESULTS IN NOISE. THE BOLT THAT HOLDS THE LEAF SPRINGS ARE LOOSE. THE MANUFACTURER HAS BEEN CONTACTED, BET NO RESPONSE. DEALER SAID IT WAS A LOCK NUT. HE REPLACED THE NUT AND WE CONTINUE TO CHECK. *AK.ET.

WHILE DRIVING AND BRAKING HARD SUDDENLY, VEHICLE SLID. IT FELT LIKE IT WAS ON ICE.VEHICLE SUDDENLY WENT TO EXTREME RIGHT. THIS COULD HAVE CAUSED A CRASH. DEALER WAS AWARE OF THE PROBLEM, AND TRYING TO COME TO A SOLUTION. PLEASE PROVIDE FURTHER INFORMATION. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

ONGOING PROBLEM WITH POWER STEERING LOSS WHENEVER BRAKES ARE APPLIED IN A SUDDEN SITUATION. DEALER / MANUFACTURERNOTIFIED AND INFORMED CONSUMER THAT IT WAS A NORMAL CHARACTERISTIC FOR THAT VEHICLE. ASKING NHTSA TO SHARE SOME LIGHT ON THIS MATTER. *AK

STEERING WHEEL MOVES 2-2 1/2 " BEFORE FRONT WHEELS TURN FOR STEERING CORRECTION CAUSING A CONTROL AND CORRECTION PROBLEM. THIS PROBLEM HAS EXISTED SINCE NEW. SERVICE MANAGER HAS CONSULTED WITH FORD AND FORD CLAIMS NOTHING WRONG AND NOTHING NEEDS FIXING. SERVICE MANAGER ACKNOWLEDGES PROBLEM AND NUMEROUS SERVICE BULLETINS FROM FORD WHICH INDICATE A PROBLEM. STEERING PRESENTS A SAFETY PROBLEM. *AK

WHEN APPLYING HEAVY PRESSURE TO BRAKE WHILE DRIVING THE STEERING BECOMES EXTREMELY HARD TO TURN, CAUSING DIRECTIONAL PROBLEMS. NM

I WAS INVOLVED IN A SERIOUS AUTO ACCIDENT ON 11/17/98. I TOPPED A HILL AND WAS STRUCK HEADON BY TRUCK DRIVING ON THE WRONG SIDE OF THE ROAD. THE BLOW WAS SERIOUS ENOUGH THAT IT BROKE TIE RODS AND SUSPENSION RODS ON MY TRUCK. I THEN WENT FURTHER DOWN THE ROAD AND DOWN A 20 FT EMBANKMENT, STRIKING A LARGE PINE TREE. THOUGH BOTH IMPACTS WERE ON THE FRONT OF THE TRUCK AND THE TRUCK WILL LIKELY BE TOTALED (1999 TRUCK), THE AIR BAGS NEVER DEPLOYED. CALLS TO THE DEALER AND TO FORD CONSUMER DEPARTMENT WERE IGNORED. I THINK THAT FORD HAS A PROBLEM WITH THE AIR BAGS ON THE NEW TRUCKS. I CHECKED MY STICKER AND IT INDICATED THAT AIR BAGS WERE PART OF THE EQUIPMENT.

THE CONSUMER EXPERIENCED PROBLEMS WITH DRIVER'S SIDE AIR BAG AND SAFETY BELT. WHEN INVOLVED IN AN HEAD-ON COLLISION, AIRBAG FAILED TO DEPLOY, AND SAFETY BELT FAILED TO LOCK UP. THE MANUFACTURER HAS BEEN CONTACTED. *AK

WHEN DRIVING AT 2,000 OR 2,500 RPM'S THE VEHICLE VIBRATES SO BADLY THAT FEET GOT NUMB. DEALER CONTACTED,AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXIST. PROVIDE FURTHER INFORMATION. *AK

HAD THE CRUISE CONTROL ON & IT WOULD FAIL TO RELEASE WHEN BRAKE PEDAL OR ACCELERATOR PEDAL WERE TOUCHED. WOULD PRESS THE DECELERATOR BUTTON, BUT THAT FAILED TO RELEASE CRUISE CONTROL. PROBLEM IS INTERMITTENT. BEEN TO DEALER & INFORMED BY MECHANIC THERE WAS NOTHING THAT COULD BE DONE & TO WAIT TO SEE IF RECALL WILL HAPPEN. *YC

I AM NOT THE ONLY FORD F-350 TRUCK OWNER HAVING THESE CLUTCH PROBLEMS. I HAVE TALKED TO SEVERAL GUYS WHO HAVE PUT 3 OR MORE CLUTCHES REPLACED UNDER 100,000 MILES. THERE IS DEFINATELY A PROBLEM WITH THESE CLUTCH ASSEMBLIES. THESE TRUCKS ARE SOLD AS SUPER-DUTY WORK TRUCKS, BUT ARE NOT WITHSTANDING THE WORKLOADS THEY ARE SUPPOSEDLY BUILT FOR. I HAVE CONTACTED FORD SEVERAL TIMES WITH NO SATISFACTION. I FEEL A RECALL SHOULD BE IN ORDER.

ON OCTOBER 17, 1998 AFTER DRIVING ON A US MONTANA 300 MILES I HAD A FRONT PASSENGER TIRE BLOW OUT. THE LAST I RECALL WAS JERKING THE WHEEL AND WHEN I CORRECTED I STRUCK A SMALL IRRIGATION BRIDGE IN THE ON COMING LANE CAUSING MY TRUCK TO ROLL. THIS CAUSED ME TO FRACTURE MY SKULL, BREAK MY NECK, AND BE HOSPITILIZED FOR SEVEN WEEKS. I HAD AN ENGINEER, WHO IS A PRIVATE CONSULTANT FOR GOODYEAR, EXAMINE THE PHOTOGRAPHS OF MY TIRE AND SENT ME A REPORT SAYING THE TIRE FAILED DUE TO LW AIR PRESSURE. I HAD MY TIRE CHECKED BY A CERTIFIED FORD DEALERSHIP THE DAY PRIOR TO MY ACCIDENT AND I HAVE PROOF OF THAT. IF THIS TIRE IS THE FAULT OF GOODYEAR IT SHOULD BE RECALLED BEFORE OTHERS NEARLY DIE LIKE I DID. I HAVE TWO PEICES OF THE TIRE AND THE RIM IN MY POSSESSION. THE ENGINEER SAID IF I FOUND THE TIRE I MAY FIND MELTED NYLON ON THE SIDEWALL WHICH I DID FIND THE TIRE. IT DOES HAVE MELTED NYLON ON THE RUBBER AND IT IS A 360 DEGREE SEPERATION WITH THE INSIDE AND OUTSIDE OF THE TIRE STILL ON THE RIM AND THE TREAD SECTION MISSING. *AK( DOT NUMBER: TIRE SIZE: 235/85R16 )

I NEARLY DIED AS A RESULT OF A FRONT, PASSENGER TIRE THAT FAILED CAUSING MY VEHICLE TO LEAVE THE ROADWAY AFTER I TRIED TO CORRECT AFTER THE BLOWOUT. I STRUCK THE END OF AN IRRIGATION BRIDGE AND ROLLED MY TRUCK, BREAKING MY NECK, FRACTURING MY SKULL AND BEING HOSPITILIZED FOR SEVEN WEEKS. I HAD A PRIVATE ENGINEER WHO IS A CONSULTANT FOR GOODYEAR LOOK AT THE PHOTOGRAPHS OF MY TIRE AND GIVE A REPORT THAT IT WAS A FAILURE DUE TO RUNNING LOW ON AIR. I HAD MY TIRE PRESSURE CHECKED 1 DAY PRIOR TO THE ACCIDENT AND HAVE PROOF OF THAT. I FOUND TWO PARTS OF THE TIRE AND THE WHEEL RECENTLY AND AS THE ENGINEER SAID I WOULD FIND MELT NYLON ON THE SIDEWALL, I DID FIND MELTED NYLON. I HAVE THE TWO PIECES OF THE TIRE IN MY POSSESSION. *AK( DOT NUMBER: TIRE SIZE: 235/85R 16 )

VEHICLE GIVES A LOUD METALLIC KNOCKING SOUND FROM THE TRANSMISSION/ FLYWHEEL AREA GIVES SLUGGISH PERFORMANCE AND TRANSMISSION SLIPPAGE.

DRIVING AT 25 MPH HIT SOMETHING IN THE ROAD,LOST POWER STEERING/BRAKES . THE CONSUMER USED THE EMERGENCY BRAKE AND SLOWED THE VEHICLE DOWN, THE CONSUMER HAD POWER STEERING/BRAKE RADIATOR REPLACED, DEALER CAN'T DETERMINE THE PROBLEM. *AK

EXTERIOR MIRRORS ARE NOT ALLOWING CONSUMER TO SEE THE BACK END OF VEHICLE WHEN NEEDED. DEALER NOTIFIED. *AK

WINDSHIELS WIPER HOSES NOT SPRAYING HIGH ENOUGH ON WINDSHIELD TO CLEAN THE WINDSHIELD CAUSING POOR VISIBILITY DURING INCLEMENT CONDITIONS. NLM

THE DRIVER'S CABIN SEAT LOCATION IS OFF CENTER WHICH CAUSES THE STEERING WHEEL TO BE OFF CENTER, AND MISAPPLICATION OF THE BRAKE AND GAS PEDAL. ALSO THE DRIVER'S SEATBELT IS TOO FAR BACK. DEALER IS AWARE OF THE PROBLEM, BUT NO SOLUTION. PLEASE PROVIDE FURTHER INFORMATION. *AK

TRANSMISSION/ENGINE CRANCKSHAFT ARE MISALIGNED. TORQUE CONVERTOR IN BIND. VEHICLE MAKES A METAL GRINDING NOISE. VEHICLE NEEDS TO BE DRIVEN BEFORE WORKING PROPERLY. *AK

WHEN TRAVELING AND UPON DEPRESSING THE BRAKE PEDAL CONSUMER NOITCED A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE, CONSUMER ALSO NOTICED PROBLEMS WHEN CARRYING A LOAD. DEALER WAS CONTACTED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

WHILE DRIVING ABOUT 35 MPH, GOING INTO A SHARP RIGHT TURN, THE STEERING LOCKED UP, DRIVER WAS ABLE TO REGAIN CONTROL OF TRUCK AND DID NOT HAVE A CRASH. TRUCK WAS TOWED TO DEALERSHIP. DEALER STATED THIS WAS DUE TO A BRACKET ON THE TRAILING ARM BREAKING. PARTS ON NATIONAL BACK ORDERED. *AK

BRAKES FAILED CAUSING LOSS OF CONTROL.

POWER STEERING PUMP FAILED, CAUSING A LOSS OF CONTROL, PUMP ALSO CONTROLS BRAKES. (QCAW)

WHILE DRIVING AT 20MPH IF A BUMP IS HIT CONSUMER LOSES CONTROL. TRUCK WA SNOT EQIPPED WITH STEERING DAMPNER FROM FACTORY. FORD HOTLINE AND DEALER BOTH TOLD CONSUMER THAT IT WAS A SAFETY NECESSITY. BUT, INSISTED IT WAS ONSUMER'S RESPONSIBILITY TO PAY FOR IT. CONSUMER PAID FOR IT, BUT WANTS REIMBURSEMENT FROM DEALER. CONSUMER HAS CONTACTED MANUFACTURER. *AK

BRAKE SHOES WORN OUT AND EMERGENCY BRAKE BURNED.

WHILE DRIVING ABOUT 50 MPH CONSUMER RELEASED ACCELERATOR, AND STEPPED ON THE BRAKES PEDAL TO STOP VEHICLE. THE BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR, FORCING CONSUMER TO USE THE EMERGENCY BRAKE. ACCORDING TO CONSUMER, THE BRAKES PROBLEM OCCURRED BECAUSE THE LEFT REAR BRAKE LINE WAS UNPROTECTED. VEHICLE WAS TOWED TO DEALER. *AK

DUE TO THE EXTREMELY WEAK SHOCKS THE VEHICLE WHILE BEING DRIVEN 50 MPH OR MORE SWAYS FROM THE LEFT LANE INTO THE RIGHT LANE WHICH ALMOST CAUSED AN ACCIDENT. *AK

ONGOING PROBLEM WITH A CLUNKING SOUND FROM THE FRONT WHILE DRIVING AND PULLING TO THE RIGHT. VEHICLE BEEN IN/OUT OF DEALER'S SHOP ON SEVERALOCCASIONS, AND PROBLEM IS STILL REOCCURRING. *AK