NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Ford F-350. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OVER ROAD BUMPS, HE WOULD HAVE TO OVER STEER IN ORDER TO MAINTAIN THE VEHICLE IN ONE LANE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR BOX AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 187,000. UPDATED 8/23/12 *CN THE CONSUMER STATED IN THE ATTEMPT TO REPAIR THE VEHICLE THE FOLLOWING REPAIRS WERE MADE: NEW BALL JOINTS, TIE ROD ENDS, 3 NEW GEAR BOXES, 3 NEW STEERING PUMPS, NEW STABILIZERS, NEW U JOINTS IN THE FRONT AXLE, NEW STEERING COLUMN, AND 3 ALIGNMENTS. UPDATED 09/06/2012 *JS
TL* THE CONTACT OWNS A 2002 FORD F350 SUPERDUTY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY AND WHEN THAT FAILURE OCCURRED, HE WOULD NOTICE SMOKE COMING FROM THE ENGINE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 164,000 AND THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2002 FORD F350SD . WHILE DRIVING APPROXIMATELY 50 MPH UP A HILL, THE VEHICLE WOULD PERFORM AS IF IT WERE IN NEUTRAL. THE CONTACT WOULD PRESS ON THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHICLE FINALLY REACHED THE TOP OF THE HILL AND IS ON A FLAT SURFACE,THE ACCELERATOR WILL ENGAGE . THE DEALER HAD BEEN CONTACTED AND THEY STATED THEY WOULD HAVE TO DIAGNOSE THE VEHICLE . THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 170000 AND THE CURRENT MILEAGE WAS 175000.
TL*THE CONTACT OWNS A 2002 FORD F-350 SD. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN REVERSE WITH A FIFTH WHEEL ATTACHED TO THE VEHICLE. THE POWER STEERING HOSE RUPTURED CAUSING THE VEHICLE TO LOOSE POWER STEERING AND BRAKE FAILURE. THE GEAR SELECTOR WAS SHIFTED INTO NEUTRAL, AND THEN INTO THE PARK POSITION IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT WHEN THE POWER STEERING LINE RUPTURED, THE BRAKES DISENGAGED. THE POWER STEERING HOSES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHICH THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 60,400.
I AM WRITING TO REPORT A TIRE DEFECT AND A RESULTANT ACCIDENT, ALTHOUGH THERE WAS NO BODILY INJURY TO MYSELF OR TWO YOUNG GRANDSONS I HAD APPROXIMATELY $2,000 DOLLARS WORTH OF DAMAGE TO MY VEHICLE. THANKFULLY I HAD THE PRESENCE OF MIND TO SAFELY NAVIGATE THE VEHICLE TO THE SIDE OF THE INTERSTATE. *TR
HARD STEERING WITH WINEING NOISE. I WAS NOT ABLE TO STEER THE TRUCK. LUCKY FOR ME I WAS GOING SLOW AT THE TIME. I TRACED THE LEAKING FLUID TO A FITTING ON THE POWER STEERING HOSE. LOOKS LIKE A INSULATED STEEL PIPE COMING FROM THE TUBO RESTS ON THIS STEERING HOSE. CONSTANT RUBBING AND MOVEMENT OF THIS PIPE CAUSES DAMAGE TO THE HOSE FITTING. HOSE WAS REPAIRED, HOWEVER LESS THAN SIX MONTHS LATER IT HAPPEND AGAIN SAME PROBLEM. I RECOGNIZED THE SIMPTOMS AND WAS ABLE TO PULL OFF THE ROAD SAFELY. I DO HAVE THE SECOND HOSE AND WILL KEEP IF NEEDED FOR INSPECTION.
TL* THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED. AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE WOULD NOT ACCELERATE PAST 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FILTERS, FUEL TANK AND EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED BECAUSE THE FUEL TANK WAS RUSTED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER ADVISED THE FAILURE OCCURRED BECAUSE THE CONTACT FAILED TO KEEP THE FUEL TANK FULL. THE FAILURE MILEAGE WAS 39,246 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,102.
TL* THE CONTACT OWNS A 2002 FORD F350 TREAD WAYS EL DORADO ZTR SPORT LT. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A DITCH. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. THE CONTACT STATED THAT AFTER THE CRASH, HE NOTICED THAT THE REAR PASSENGER SIDE TIRE TREAD WAS TORN FROM THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 06T008000 (TIRES: TREAD/BELT). THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
I HAVE A 2002 FOR F350 SUPERDUTY, I FIRST HAD A SPARK PLUG BLOW OUT ALMOST A YEAR AGO ON CYLINDER 1 IT WAS A LOUD POP THEN FLUTTERING SOUND WITH REDUCED POWER, A SMELL LIKE BURNING OIL- GAS, I WAS GOING DOWN THE HIGH WAY WHEN IT HAPPENED & WAS UNABLE TO STOP IMMEDIATELY, BUT WHEN I DID GO UNDER THE HOOD THE SPARK PLUG WAS JAMMED UNDER THE FUEL LINE FOR THE INJECTORS & I STILL SMELLED A FAINT ODER OF GAS, THE COIL WAS ARCHING ON THE METAL TUBING ABOVE THE SPARK PLUG. I FIGURED IT WAS THE FAULT OF MY MECHANIC WHEN HE REPLACED THE SPARK PLUGS, ONE YEAR EARLIER, MAYBE HE STRIPED THE THING OR SOMETHING. I FIXED THE PROBLEM WITH A HELI COIL EVERYTHING WAS FINE FOR A FEW MONTHS THEN IT HAPPENED AGAIN WITH THE SAME PLUG I AGAIN FIXED IT MAKING SURE TO TIGHTEN THE PLUG DOWN GOOD, THREE MONTHS LATER THE SAME THING SO I AGAIN FIXED IT EACH TIME HAVING TO PURCHASE A NEW COIL. NOW YEAR AFTER THE FIRST INCIDENT 2 YEARS SINCE THE PLUGS WERE INSTALLED, CYLINDER 2 JUST BLEW OUT A PLUG AND DESTROYED ITS COIL, SO I BEGAN TO THINK THERES SOMETHING GOING ON HERE, SOMETHINGS WRONG!, & LOOKED ON LINE FOR THE ANSWER. THERE ARE HUNDREDS OF COMPLAINTS, AND NO ONE IS DOING ANYTHING ABOUT IT! THIS IS THE FOURTH TIME IN A YEAR THIS HAS HAPPENED! & I'M FED UP! I HAVE THE SPARK PLUG & COIL FROM THIS LAST. I BELIEVE THIS IS A HAZARD, WITH GAS BEING FED TO THE CYLINDER AND THE COIL ARCHING ON THE METAL AROUND IT, ITS ONLY A MATTER OF TIME BEFORE A TRUCK EXPLODES, OR HAS AN ACCIDENT & SOMEONE DIES! *TR
TL*THE CONTACT OWNS A 2002 FORD F350 DIESEL ENGINE VEHICLE. HE STATED THAT THE REAR BRAKES WOULD NOT LOCK BUT WOULD STICK WHILE BRAKING AT 40 MPH. HE ALSO STATED THAT THE VEHICLE WOULD FEEL AS IF IT WERE PULLING FROM SIDE TO SIDE. THE DEALER REPLACED THE REAR AND FRONTAL DISC BRAKES. THE CONTACT MADE REPAIRS TO THE REAR CALIPER. HE ALSO FELT THAT THE BRAKE LINE MAY HAVE BEEN THE CAUSE OF THE FAILURE. TO DATE, THE FAILURE PERSISTS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 64,000. UPDATED 4/28/10 *CN UPDATED 05/06/10.*JB
THE CONTACT HAS A 2005 FORD F-350 THAT HAS A 40 GALLON TANK. THE CONTACT STATED THAT THE PLACTIC LINER PLACED IN THE TANK HAS BEEN EATIN THROUGH BY THE DEISEL FUEL PLACED IN THE TANK. THIS IS THE SECOND TIME THE CONTACT HAS HAD TO REPLACE THE FEUL TANK AND THE CONTACT WAS TOLD THIS IS A CHRONIC PROBLEM. THE LEINER IS CLOGGING THE THE FUEL INTAKE VALVE AND CAUSING THE VEHICLE TO STALL. 226000AT TIME OF INCIDENT 226500
TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE PARKED, THE CONTACT ENGAGED THE FRONT DRIVER SIDE SEAT BELT. ONCE THE VEHICLE WAS IN MOTION THE SEAT BELT DISENGAGED FROM THE BUCKLE. THE FAILURE RECURRED INTERMITTENTLY WHILE TRAVELING AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
FUSE #48 WILL BLOW WHEN ENGAGING OVERDRIVE BUTTON ON GEAR SHIFT LEVER. WITH BLOWN FUSE VEHICLE WILL ONLY IDLE, LEAVING VEHICLE POWERLESS ON HIGHWAY. OCCURS PERIODICALLY, DEPENDING ON USAGE OF OVERDRIVE BUTTON. TO DATE THE SOURCE OF PROBLEM CAUSING THE FUSE TO BLOW HAS NOT BEEN LOCATED. *TR
I HIT A BUMP WITH A 2002 FORD F-350 YOU COULD BARELY KEEP THE TRUCK ON THE ROAD, DARTING BACK AND FORTH, VERY DANGEROUS HAD TO PULL OVER SEVERAL TIMES TILL IT STRAIGHT OUT THIS HAS HAPPEN A FEW TIMES. I HAVE SEEN MANY COMPLAINT ABOUT THIS FORD SHOULD DO SOMETHING BEFORE SOMEONE GETS KILLED. *TR
MY RIGHT FRONT TIRE RUPTURED WHILE TRAVELING NORTH, ON I-15 ABOUT 5 TO 10 MILES SOUTH OF PAYSON, UTAH. THE TRUCK WAS A 2002 FORD F350 SUPERDUTY AND THESE WERE THE ORIGINAL TIRES. I WAS GOING ABOUT 65-70 MPH WHEN THE TIRE BURST AND WAS LUCKY TO KEEP CONTROL OF THE VEHICLE. THE TIRE TORE APART AND CAUSED ABOUT $2800 WORTH OF BODY DAMAGE TO THE FRONT END. IT HAS NOW BEEN REPAIRED BY GREINER FORD IN CASPER, WYO. WHILE THE TRUCK WAS A 2002, IT HAD LESS THAN 10,000 MILES ON THE TRUCK AND THE TIRES. THE TREAD DEPTH WAS STILL EXCELLENT. THE FACTORY EQUIPPED TIRES ARE THE FIRESTONE STEELTEX A/T SIZE LT265, 75R16. IF THE TRUCK HAD ROLLED OVER THIS ACCIDENT COULD HAVE BEEN FATAL. *TR
MY TRUCK WOBBLES BETWEEN 40MPH-45MPH. REPLACED TIRES, REPLACED SHOCKS. HAD TRUCK CHECKED OUT AND PEP BOYS SAID EVERYTHING IS FINE. THE SAID I COULD REPLACE APPROXIMATELY 1300.00 IN PARTS AND LABORS BUT NO GUARANTEE IT WILL STOP SHAKING. *TR
TL* THE CONTACT OWNS A 2002 FORD F-350. WHILE DRIVING AT 50 MPH, THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS INDEPENDENTLY UNLATCHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL*THE CONTACT OWNS A 2002 FORD F350 SUPERDUTY TRUCK WITH LT265/75R16 FIRESTONE STEEL RADIAL A/T/ TIRES. THE LEFT REAR ORIGINAL TIRE WAS FLAT AFTER THE VEHICLE WAS PARKED FOR A COUPLE OF DAYS. HE ATTEMPTED TO ADD AIR TO THE TIRE; HOWEVER, HE WAS UNSUCCESSFUL. HE ALSO MADE ATTEMPTS TO FIND THE LEAK AND COULD NOT FIND ONE. THE REMAINING TREAD DEPTH HAS EXTENDED TO THE WEB SAFETY BARS. HE DID NOT IMPACT ANY POTHOLES OR ROAD HAZARDS BEFORE THE INCIDENT. A COUPLE OF DEALERS STATED THAT THEY WERE UNABLE TO OFFER HIM ANY ASSISTANCE. THERE WAS A VOLUNTARY RECALL; HOWEVER, HE WAS ADVISED THAT IT ONLY APPLIED TO THE FORD EXCURSION. THE VIN AND DOT NUMBERS WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 43000.
I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR WORSE KILLED,THIS ISN'T RIGHT THAT THEY CAN GET AWAY WITH THIS KNOWING WHAT CAN HAPPEN,THEY SAID I CAUSED IT,HOW DID I DO THAT WHEN HUNDREDS IF NOT THOUSANDS HAVE HAD THIS SAME PROBLEM. I HOPE THAT YOU CAN DO SOMETHING ABOUT THIS BEFORE IT'S TO LATE ! THANKS THEY FIXED IT AND IT DONE IT AGAIN. *TR
MY HUSBAND WAS DRIVING HIS FORD F350 TRUCK DOWN THE ROAD WHEN HE SMELLED SMOKE AT FIRST HE WASN'T SURE WHERE IT WAS COMING FROM THEN HE LOOKED DOWN AND SAW FIRE COMING OUT OF THE FIRE WALL AND UP HIS LEG, HE IMMEDIATELY STOPPED THE VEHICLE AND GOT OUT. HE COULD NOT EXTINGUISH IT AND THE FIRE DEPARTMENT WAS CALLED TO PUT IT OUT. HE HAD NO WARNING AND HEARD NO NOISE JUST SMELLED THE SMOKE. *TR
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.
TRUCK WAS LOSING POWER- THEN OIL BEGAN TO LEAK- OIL LEAK BECAME WORSE. TOOK TO MECHANIC. NEEDED TO REPLACE O RING AND TURBO!! *TR
TL*THE CONTACT OWNS A 2002 FORD F-350 SD. WHILE DRIVING BETWEEN 60-70 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE VIBRATED VIOLENTLY. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR THE IDENTICAL FAILURE, BUT WITH NO RESOLUTIONS. RECENTLY, THE VEHICLE TURNED ONTO TWO WHEELS AFTER EXHIBITING THE VIOLENT VIBRATION. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED AND COMPLETELY DESTROYED. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS UNKNOWN. 4/01/09 *NJ UPDATED 04/06/09.*JB
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE HAS FIRESTONE LT26575R16 TIRES. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER'S SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DRIVER WAS INJURED AND A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 154,000.
THE PAINT ON THE HOOD BEGAN TO SLOWLY PEEL AWAY AN IS NOW IS VERY AWFUL I WAS JUST TOLD THAT FORD RECALLED MANY ON THE BAD PAINT I WAS NEVER AWARE OF THAT TILL LAST WEEK I WAS ADVISED TO WRITE AN FIND ABOUT THIS MATTER AND THAT FORD WOULD STAND BEHIND THAT.
ON JUNE 12, 2008 WE WERE DRIVING UP ROUTE 301 NORTH JUST AFTER THE RT. 50 SPLIT WHEN THERE WAS A BLOW OUT ON THE LEFT FRONT TIRE ON OUR TRUCK. IT WAS FRIGHTENING AND I WAS BARELY ABLE TO CONTROL THE TRUCK AND GET TO THE BREAK DOWN LANE. I OBSERVED A PORTION OF THE TIRE FLYING OFF TO MY LEFT. WE CALLED THE MD STATE HIGHWAY PATROL AND AN OFFICER RESPONDED AND EXAMINED THE WHEEL AND REMAINDER OF THE TIRE. THIS WAS A CLASSIC CASE OF TREAD SEPARATION AND THERE WAS OVER $2000 OF DAMAGE TO THE LEFT FRONT FENDER, BUMPER AND RUNNING BOARD OF THE TRUCK. GEICO HANDLED THE INSURANCE CLAIM AND THE TRUCK HAS BEEN REPAIRED. ALL OF THE TIRES ON THE TRUCK AT THAT TIME WERE GENERAL GRABBER TR, LT 235/85R16, DK-6559 32628 *TR
OUR 2002 F-350 CRUISE CONTROL ENGAGED ITSELF AND WENT TO FULL THROTTLE WHILE WE WERE STOPPED. A FOUR CAR FENDER BENDER WAS THE RESULT. HAD THIS HAPPENED AT HIGHER SPEED, IT COULD HAVE BEEN CONSIDERABLY MORE SERIOUS. THE CRUISE CONTROL TOOK OVER CONTROL OF THE VEHICLE!! *TR
RUSTED OIL PAN ON A 1995 FORD F-150, SO I TRADED IT AND BOUGHT A F-350 2002 AND IT HAS THE SAME PROBLEM? ALONG WITH PLENTY OF OTHERS? AT THIS TIME NOTHING HAS BEEN DONE TO FIX THE PROBLEM, WORKING ON THAT
ON THE MORNING OF SATURDAY MARCH 22, 2008. MY 2002 FORD F350 SUPER DUTY ENGINE CAUGHT ON FIRE WHILE SITTING IN MY DRIVEWAY. IT WAS SITTING FOR ROUGHLY 10 HRS. WHEN IT STARTED ON FIRE. VEHICLE IS DESTROYED AND DID SOME DAMAGE TO MY HOUSE, BUT THANKFULLY NO ONE WAS HURT. *TR
MY FORD F350 POWERSTROKE DIESEL TRUCK BEGAN HAVING PROBLEMS IN MARCH 2008. THERE WAS LOSS OF POWER, HESITATION AND STALLING. FUEL FILTER WAS REPLACED TWICE AND FUEL PUMP WAS REPLACED. FUEL PUMP STILL SCREAMS LIKE IT IS STARVING FOR FUEL WHEN THIS PROBLEM OCCURS. THE TRUCK LETS OUT THICK WHITE SMOKE BEFORE IT STALLS. I JUST RECENTLY LOOKED IN TANK AND NOTICED SILVER FLAKES CLOGGED IN SENDING UNIT WHICH I BELIEVE IS DELAMINATION OF INTERIOR OF TANK AS OTHERS HAVE DESCRIBED. I HAVE CLEANED IT OUT TWICE NOW IN 2 WEEKS. *TR
I FIRST BOUGHT PRO COMP TIRES A COUPLE OF YEARS A GO. WITHIN TEN THOUSAND MILES I HAD A BULGE ON ONE TIRE AND A VIBRATION AT 55 MPH AND OVER. I TOOK THE TRUCK INTO 4WHEEL PARTS AS THAT IS WHERE THEY WERE PURCHASED. I HAD TWO BAD TIRES ACCORDING TO THEM AND THEY REPLACED THEM WHICH COST ME APPROXIMATELY $200. AFTER A TRIP TO ARIZONA AND LESS THAN 7000 MILES I STARTED HAVING A VIBRATION PROBLEM AGAIN. TOOK BACK TO 4WHEEL PARTS AND THEY SAID ONE WAS COMING APART AND ONE WAS OUT OF BALANCE. IT COST ME $150 THIS TIME. I TOLD THEM THAT THE COST WERE INAPROPRIATE AS PRO COMP IS A COMPANY THAT THEY OWN. TOLD ME THAT I WOULD HAVE TO TAKE IT UP WITH PRO COMP. THESE TIRES ARE A DANGER TO THE PUBLIC AND MOST IMPORTANTLY THE ONES THAT BUY THEM. MY TIRES ARE E RATED FOR MY TRUCK AND HAVE NEVER HAD A PROBLEM WITH BIG O TIRES OR BFGS. MY TIRES ARE ALWAYS IN GOOD SHAPE AS I TOW A FIFTH WHEEL. LOOK INTO THIS MATTER PLEASE. I WILL BE REPLACING MINE AS SOON AS I HAVE THE MONEY AND JUST WILL EAT THE COST AS SAFETY IS THE MOST IMPORTANT FOR ME AND MY FAMILY ALONG WITH THE PUBLIC THAT I SERVE. I DO NOT HAVE THE TIRES AS 4WHEEL PARTS HAS KEPT THEM. *TR
MY FORD F350 SUPERDUTY QUAD CAB LARIAT LE DIESEL HAD BEEN SITTING IN MY BACK YARD FOR ABOUT 5 HOURS WITH THE BLOCK HEATER PLUGGED IN. I HEARD AN EXPLOSION AND LOOKED OUT THE WINDOW. THE FRONT OF MY TRUCK WAS ON FIRE. THE FIRE CONSUMED THE INTERCOOLER, AIR CONDITIONER EVAPORATOR AND ALL THE HEADLIGHTS, GRILL, RUBBER ON THE BUMPER AND ALL PLASTIC, RUBBER PARTS, WIRING, HOSES UNDER THE HOOD INCLUDING BOTH BATTERIES. *TR
2002 FORD F350 SUPER DUTY QUAD CAB LE 7.3L DIESEL PARKED IN MY BACK YARD WITH THE ENGINE BLOCK HEATER PLUGGED IN. I HEARD AN EXPLOSION AND LOOKED OUT THE WINDOW. MY TRUCK WAS BURNING FROM UNDER THE HOOD. THE WHOLE FRONT END WAS ON FIRE. THE GRILL, BUMPER RUBBER, HEADLIGHTS AND INTERCOOLER BURNED AWAY. WHEN THE FIRE DEPARTMENT FINALLY PUT IT OUT YOU COULD SEE THAT ALL THE RUBBER, PLASTIC, WIRING AND BATTERIES WERE COMPLETELY BURNED AWAY. *TR
TL*THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED THAT THE CAM SHAFT SENSOR HAS FAILED THREE TIMES AFTER BEING REPLACED. THE ENGINE REMAINED IDLE BUT THERE WAS NO POWER AND THE VEHICLE FAILED TO MOVE FORWARD. AFTER THE SENSOR WAS REPLACED THE VEHICLE FUNCTIONED NORMALLY FOR AT LEAST SEVEN MONTHS. THE DEALER STATED THAT THEY WERE NOT GOING TO REPLACE THE SENSOR AGAIN SINCE THEY ARE NOT SURE WHAT SHOULD BE REPAIRED. THE DEALER ALSO STATED THAT BECAUSE THE SENSOR HAD TO BE REPLACED SO MANY TIMES, IT MAY NOT HAVE CAUSED THE FAILURE TO OCCUR. THE FAILURE MILEAGE WAS 100,000 THE CURRENT MILEAGE IS 250,000.
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SPEED CONTROL WILL ACTIVATE ON ITS OWN. THE ONLY WAY TO DEACTIVATE THE CRUISE CONTROL IS TO STAND ON THE BRAKE PEDAL AND PRESS THE OFF SWITCH. THE FAILURE OCCURRED INTERMITTENTLY, WHICH ALMOST CAUSED A CRASH. THE CONTACT'S WIFE HAS BEEN ABLE TO SHUT OFF THE CRUISE CONTROL BEFORE CRASHING INTO ANYONE. THE DEALER ATTEMPTED TO REPAIR THE FAILURE, BUT WAS UNSUCCESSFUL. THE VEHICLE HAS BEEN TO THE DEALER ON APPROXIMATELY SIX OCCASIONS, BUT THERE IS NO REMEDY. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 70,000.
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A SAFETY RECALL REPAIRED. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE AN OIL CHANGE. ALSO, THE OIL PAN NEEDED TO BE CHANGED BECAUSE IT WAS RUSTING AND PITTING. THE COST TO REPLACE THE OIL PAN ON HER DIESEL ENGINE IS $2,399.82. THE CONTACT STATED THAT THE REAR UNIVERSAL HAD TO BE REPLACED AT 27,770 MILES AND THEN HAD TO BE REPLACED A SECOND TIME, IN ADDITION TO THE CARRIER BEARINGS AT 47,325 MILES. THE VEHICLE WAS UNDER WARRANTY THE FIRST TIME, BUT THE CONTACT PAID FOR THE REPAIR THE SECOND TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 58,347. UPDATED 02-04-08. *KB THE CONSUMER STATED REPLACED WEATHERSTRIP, REPLACED REAR U JOINT, DISC PADS REPLACE, AND REPLACED BROKEN CONSOLE LID. UPDATED 02/04/08 *TR
IN NOVEMBER 2007 MY RIGHT FRONT TIRE EXPLODED WITHOUT WARNING. TWO YEARS AGO THE LEFT FRONT TIRE EXPLODED. THANK FULLY THERE WAS NO TRAFFIC ON THE HIGHWAY EITHER TIME, WHICH PREVENTED AN ACCIDENT AND DAMAGE TO OTHERS. MY TRUCK DAMAGE TOTALED ABOUT $ 3500 TO $ 4000 FOR EACH EVENT. THE FENDER AND RUNNING BOARD AND OTHER ITEMS ON THE TRUCK WERE DAMAGED BY THE EXPLODING TIRE / TREAD THAT CAME APART. THE TIRES WERE OEM, GENERAL GRABBER TR, 235 85R16 LOAD RANGE E. THE VEHICLE IS A 2002 F 350 DUALLY. BOTH HAPPENED ON THE HIGHWAY AT 70 MPH. I SENT THE LAST FAILED TIRE TO GENERAL AND THEY CLAIM THAT THE TIRE WAS DAMAGED DUE TO AN IMPACT, NOT A MANUFACTURING DEFECT. I DISAGREE, THE TIRE JUST UNZIPPED ITSELF. THE TRUCK HAS ONLY BEEN DRIVEN ON HIGHWAYS AND LOCAL STREETS. I HAVE NOT HIT ANY POTHOLES. THOUGH WE ALL GO OVER SPEED BUMPS, A LOAD RANGE E TIRE SHOULD BE ABLE TO GO OVER A SPEED BUMP AT SLOW SPEED. TIRES WERE PROPERLY INFLATED TO 60 PSIG. TREAD LIFE ON THE TIRES IS EXCELLENT. FOR TWO FAILURES FOR ME, A SIMILAR FAILURE FOR A CO-WORKER AND SEVERAL COMPLAINTS ON DIESEL TRUCK MESSAGE BOARDS, THERE APPEARS TO BE A TREND OF EXPLODING 10 PLY GENERAL TIRES. I THINK THIS SHOULD BE INVESTIGATED. THE COMPANY NO LONGER MANUFACTURERS THIS SPECIFIC TIRE. *TR
THE SHORT END OF MY DRIVER SIDE SEAT BELT BROKE. *TR
VEHICLE KEEPS CUTTING OUT. ENGINE SPLUTTERS AND JERKS, ALL THE LIGHTS BLINK ON THE DASH BOARD, AND ENGINE QUITS. IT HAS LET ME STANDED IN TRAFFIC FIVE OR SIX TIMES. IT CAN HAPPEN JUST GOING DOWN THE ROAD OR WHEN YOU ARE PULLING OUT FROM A STOP, THERE IS NEVER ANY WARNING. IN 7 MILES I HAD TO RESTART MY VEHICLE 5 TIMES. IT STARTED IN NOVEMBER 2007. I THOUGHT THERE MAY BE MOISTURE IN THE FUEL FILTER, SO HAD ALL FILTERS CHANGED AND TRUCK PUT ON COMPUTER. DEALER COULD NOT FIND A PROBLEM. THE PROBLEM HAS STEADLY GOTTEN WORSE; FROM ONCE OR TWICE A WEEK TO FIVE OR SIX TIMES IN LESS THAN 10 MILES. I CAN NO LONGER RELY ON MY VEHICLE GETTING ME WHERE I NEED TO GO. *TR
TL*THE CONTACT OWNS A 2002 FORD F-350 SD. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD POPPING NOISE. THERE WERE NO WARNING INDICATORS PRESENT. THE VEHICLE WAS PULLED OVER AND LATER DRIVEN TO THE DEALER. THE DEALER STATED THAT THE SPARK PLUG BECAME DETACHED AND THE CYLINDER HEAD FOR THE PASSENGER SIDE NEEDED TO BE REPLACED. THE REPAIRS WERE NOT MADE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,000.
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE CONTACT STATED THAT SMOKE AND FLAMES BILLOWED FROM THE HOOD OF THE VEHICLE. THE WIRING FROM THE ALTERNATOR WAS COMPLETELY BURNT. THE DEALER STATED THAT THE WIRING FAILED AND THEY MADE REPAIRS, HOWEVER, THE FIRE RECURRED. THE CURRENT AND FAILURE MILEAGES WERE 80,000. *UPDATED 12/12/07 *BF
MY HUSBAND AND I BOUGHT A NEW F350 FORD LARIAT TRUCK IN THE FALL OF 2002 FOR $42,000. WE STILL HAD IT IN THE SUMMER OF 2007 WHEN IT SUDDENLY STOPPED DEAD IN THE MIDDLE OF THE HIGHWAY, STALLED ON A REMOTE STRETCH OF ROAD. MY HUSBAND WAS ALONE AT THE TIME, AND HE WAS ABOUT 8 MILES FROM ANY HOUSE OR STORE, SO HE WALKED FOR HELP AT 8:30 PM. HE WAS ABLE TO GET A TOW TRUCK TO PICK HIM UP, BRING HIM HOME AT 1 AM, AND DELIVER THE TRUCK TO THE NEAREST FORD DEALER. THE COST OF THE TOW WAS OVER $300.00. THE NEXT DAY HE WAS UNABLE TO GET TO WORK DUE TO NO VEHICLE. WE CONTACTED THE DEALER AND IT TOOK THEM THE ENTIRE DAY TO CONTACT US BACK. THEY HAD NO DIAGNOSIS, BUT SUSPECTED IT HAD TO DO WITH A LOCKOUT DEVICE WHICH WOULD REQUIRE THE VALVE COVERS BE REMOVED AND AROUND $700.00 IN SERVICE COSTS. THEY DID CHARGE US A DIAGNOSTIC FEE WHICH WAS AROUND $80.00 - $90.00. I HAD LOOKED ON THE INTERNET AND KEPT FINDING REFERENCES TO A CAMSHAFT POSITIONING SENSOR WITH THE SAME SYMPTOM OF SUDDEN STALLING. I ASKED THE SERVICE TECHNICIAN IF THAT COULD BE THE PROBLEM AND HE SAID IT WAS VERY UNLIKELY; IN FACT I THINK HE CLAIMED HE WAS UNAWARE OF A CPS ISSUE AT ALL. THE TRUCK WAS RUNNING SO WE PICKED IT UP FROM THE DEALERSHIP, AND IT STALLED AGAIN ON OUR WAY HOME. SO WE HAD THE TRUCK TOWED TO ANOTHER DEALER, A DISTANCE OF 80 MILES AND A COST OF ANOTHER $150.00. I DISCUSSED REPLACING THE CPS WITH THE SERVICE TECHNICIAN THERE AND HE SAID IT WAS RELATIVELY INEXPENSIVE AND A GOOD FIRST ATTEMPT TO ISOLATE THE PROBLEM. SO WE HAD IT REPLACED AND HAVE NEVER HAD A PROBLEM SINCE. THIS TRUCK HAD 40,000 MILES ON IT AND IT WAS OUR FOURTH FORD TRUCK. I WONDER WHY IT TOOK SO LONG FOR FORD TO GET AROUND TO NOTIFYING THEIR CUSTOMERS AND THEIR SERVICE STAFF. IT IS INCONCEIVABLE THAT FORD WOULD TAKE THIS LONG TO ACTUALLY ACKNOWLEDGE A PROBLEM THEY HAVE HAD FOR YEARS WHEN THEIR CUSTOMERS WERE ESSENTIALLY UNAWARE OF THE POTENTIAL FOR DISASTER. *TR
MY HUSBAND AND I HAVE 2 FORD F350S THAT CAME WITH GENERAL TIRES OF THE 12 TIRES WE HAVE HAD 5 BLOW OUTS, THE MOST RECENT WAS 4/23/2015 ON I-80, IN WHICH MY TRUCK SUSTAINED OVER 2500.00 DOLLARS IN DAMAGE. JUST WONDERING IF WE ARE LUCKY OR IF GENERAL TIRE COMPANY IS JUST TRYING TO KILL PEOPLE. THE TIRES ARE 235X85X16 LOAD RANGE E AND ALL HAD SUBSTANTIAL TREAD WHEN THEY BLEW. THANK YOU FOR LOOKING INTO THIS. *TR
TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE VEHICLE HAS CONTINENTAL GENERAL AMERI, SIZE 235/85/R16 TIRES. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT AND DAMAGED THE REAR FENDER. UPON INSPECTION OF THE TIRES, HE NOTICED THAT THE REAR DRIVER SIDE TIRE WAS SPLITTING AT THE TOP. THE DEALER STATED THAT THE TIRE BLEW DUE TO IMPACT. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE CONTACT HAS PICTURES. THE TIRE AND VEHICLE CURRENT AND FAILURE MILEAGES WERE 27,600. UPDATED 12/12/07 *TR
CAMSHAFT POSITION SENSOR FAILED ON MY '02 FORD F-350 POWER STOKE DIESEL. *TR
I OWN A 2002 F350 FORD DIESEL TRUCK. I JUST HAD TO PAY $2221.70 TO REPLACE A RUSTED OUT OIL PAN. THIS SHOULD HAVE BEEN A SIMPLE, LOW COST JOB BUT SINCE FORD USED DEFECTIVE METAL IN THEIR OIL PANS CAUSING THEM TO RUST OUT AND THE CROSS MEMBER BETWEEN THE FRAME, THE WHOLE ENGINE HAS TO BE REMOVED TO CHANGE THE PAN. EVERY DIESEL FORD TRUCK OWNER WILL HAVE TO REPLACE THEIR OIL PAN WITHIN 6 YEARS OR IT WILL BEGIN LEAKING CAUSING THE ENGINE TO SHUTDOWN ANYWHERE. HOW CAN I BEGIN A CLASS ACTION RECALL AT FORD'S EXPENSE FOR THIS UNNECESSARY AND VERY COSTLY JOB ? *JB
SIDEWALL BLOWOUT ON GENERAL-GRABBERTR 235/85-R16---- GOOD TREAD ONLY 24203 MILES ON THEM-- CAME AS STANDARD EQUIPMENT ON 2002 FORD F350---AFTER CLOSE INSPECTION OF OTHER 5 TIRES --THERE ARE SIDEWALL SEPARATION DEFECTS (BUMPS) IN ALL OF THEM --THANKS TO THE GRACE OF GOD AND MY HUSBANDS PHYSICAL STRENGTH AND KNOWLEDGE OF WHAT TO DO IN CASE OF A BLOWOUT WE ESCAPED UNHARMED-- BY THE WAY WE WERE ON I-40 IN TENNESSEE TOWING A LIVING QUARTERS HORSE TRAILER WITH A HORSE-- THE BLOWOUT DAMAGED THE FRONT FENDER AND WE HAD TO BE TOWED -- I WOULD LIKE TO WARN OTHERS DRIVERS OF THE DANGER-- JUDGING FROM THE COMPLAINTS I FOUND IN MY RESEARCH I THINK THIS IS A PROBLEM THAT NEEDS FURTHER INVESTIGATION-- I DO NOT BELIEVE THIS TO BE AN ISOLATED INCIDENT. *JB
SHIFTING THE TRANSMISSION, FUSE BLOWN, EVERY TIME TRUCK WAS DRIVEN,LOOSE INSTRUMENT PANEL, TACK, SPEEDOMETER, GAS PEDAL VEHICLE WILL NOT MOVE, REPLACED SHIFT LEVER AND WIRING HARNESS. I ASKED FOR THE OLD PARTS, THEY HAD THROWN THEM AWAY. *TR
TL*THE CONTACT OWNS A 2002 FORD F350. WHILE DRIVING AT SPEEDS GREATER THAN 40 MPH, THE VEHICLE'S GEAR SHIFTS INTO OVERDRIVE ON ITS OWN. AT SPEEDS LOWER THAN 40 MPH, IT SHIFTS VIOLENTLY INTO FIFTH GEAR. FORD DIAGNOSED THE CAUSE OF FAILURE AS THE TORQUE CONVERTER AND A SOLENOID. FORD ALSO STATED THAT THE VEHICLE IS OUT OF WARRANTY, EVEN THOUGH IT HAS ONLY 19,080 MILES. THIS HAS BEEN A PERSISTENT FAILURE FOR MORE THAN TWO MONTHS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 19,080 AND FAILURE MILEAGE WAS 18,000.
7.3 L DIESEL ENGINE IN MY 2002 FORD F-350 WOULD JUST STOP DEAD AT NUMEROUS RANDOM TIMES, SOMETIMES WHILE JUST SITTING STILL AND IDLING, OTHERS WHILE DRIVING IN TRAFFIC. AFTER TURNING IGNITION OFF, ENGINE WOULD RESTART AND RUN NORMALLY. DEALER REPLACED THE CAM POSITION SENSOR (CPS), WHICH SOLVED THE PROBLEM.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 3, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.