2002 Ford F-350 Electrical System Problems

there has been intense rust and corrosion in the roof seams and welds. This has led to water leaks and damage to the interior of the vehicle. The integrity of the roof has been compromised, and I am concerned about the possibility of roof crush should there be an accident. Not to mention the mold, rot and damage to the interior and electrical systems I have already suffered due to the defect. On February 3, 2023, I contacted the Ford Motors helpline and spoke to [XXX] (direct phone # [XXX] ext [XXX]) to discuss the issue.[XXX] created a request for a buyback and assigned a case number of [XXX]. She also requested that I send photos to [XXX] and visit the local Ford dealership so they could assess the vehicle and share the information with her. I was able to make an apt for Feb 6,2023 @ 10:50 with [XXX] @ Envision ford of Oxnard. When I arrived for the assessment, [XXX] did one walk around the vehicle (he did not inspect the roof at all) and then said he couldn’t help me as he this was a Ford issue, and they were a franchise. I contacted [XXX] with follow up from that meeting, as well as photos of the vehicle. About two weeks after this apt. [XXX] said the case was closed. I am extremely disappointed with how this case was handled, especially considering the significant investment I made in purchasing and maintaining it my vehicle. When I made the original investment I was told that the engine would last up to a million miles…but never imagined the body would be worthless at the 300,00 mark. There is so much damage to the roof that I currently keep my vehicle parked instead of using it. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HEADLIGHTS GO OFF AND ON WHEN I MOVE THE TILT STEERING WHEEL, WHEN DRIVING OR SITTING STILL

THE DIGITAL COMPASS AND TEMPERATURE DISPLAY IN THE UPPER CONSOLE BREAKS. I RELY ON THE DISPLAY TO PREVENT FROM CRASHING ON ICY ROADS. I HAVE LOOKED AND THOUSANDS OF PEOPLE HAVE SAME ISSUES, A WIRE COMING LOOSE. FORD NEEDS TO RECALL THIS INSTEAD OF CHARGING UP TO 400.00 FOR THE REPLACEMENT PART. IT ALMOST GOT ME KILLED, IM SURPRISED NO ONE HAS BEEN INJURED.

ON MY WAY TO WORK THE TURN SIGNALS FAILED AND HAZZZARD LIGHTS NO BREAK LITES OR TURN SINGNALS THE FUSE PANEL WAS SMOKING AND COUSED A WRECK AT 60 MILES PER HOUR

VSM HAS FAILED THIS CONTROLS THE DOOR AJAR AND POWER LOCKS. POWER LOCKS FAIL TO FUNCTION OR ARE HYPER ACTIVE (LOCKING AND UNLOCKING BY THEMSELVES). DOOR AJAR LIGHT FLASHING AND EMITTING A SOUND INDICATION A VEHICLE'S DOOR IS NOT SECURE WHILE DRIVING AFTER VEHICLE HAS WARMED UP.

ON MAY 13, 2014, A RECALL LETTER WAS RECEIVED FROM FORD. REF. NO. 09S09-SPEED CONTROL DEACTIVATION FIRE. I CALLED SONORA FORD TO SCHEDULE AN APPOINTMENT TO REPAIR THE RISK. ACCORDING TO [XXX] IN THE SERVICE DEPARTMENT PARTS WERE ON BACK ORDER. HE TOOK MY CONTACT INFORMATION AND ADVISED HE WOULD CONTACT ME IN ABOUT A WEEK WHEN PARTS ARRIVED. AFTER NO RETURNED CALL I CONTACTED BOTH SONORA FORD AND FORD MOTOR COMPANY CUSTOMER RELATIONS CENTER AT 1-866-436-7332 & 1-800-392-3673. THEY ADVISED PARTS WERE STILL 7 TO 10 DAYS OUT. FORD REFUSED TO HAVE THE SWITCH REMOVED OR THE CIRCUIT DISCONNECTED TO PREVENT A FIRE UNTIL PARTS ARRIVED WHEN ASKED. WITH A KNOWN FIRE RISK I AM CONCERNED MORE COULD BE DONE BY FORD TO ADDRESS THIS ISSUE WHILE PARTS ARE NOT AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED THE STARTER ENGAGED WITHOUT THE KEY BEING INSERTED INTO THE IGNITION. THE VEHICLE STARTED MOVING ON ITS OWN AND CRASHED INTO A BOAT THAT WAS ATTACHED TO IT AND THEN CRASHED INTO A REFRIGERATOR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE STARTER WAS STILL ENGAGED AND COULD SMELL IT OVERHEATING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

RE: FORD TRUCK 4X4 F350 DIESEL. THIS IS MY 2ND COMPLAINT TO YOU IN ABOUT A YEAR FOR THE SAME PROBLEM. THERE ARE NO WARNING SIGNS, JUST FAILURE OF THE ALTERNATOR. WE HAVE A 2002 FORD F350 SUPER DUTY DIESEL, CREW CAB, 7.3L ENGINE. TODAY, WE ARE INSTALLING THE 5TH OR 6TH (WE'VE STOPPED COUNTING, BUT HAVE RECORDS) ALTERNATOR!! THIS OCCURS AT LEAST EVERY YEAR, AND WE HAVE THE OLD ALTERNATOR NOW. THIS IS BEYOND RIDICULOUS, EXPENSIVE, AND UNSAFE. IT WARRANTS A LOOK SEE BY YOU. OUR TRUCK ONLY HAS 88 THOUSAND (CAN'T SEE, THE ALTERNATOR IS OUT, BUT THIS IS APPROXIMATE) MILES. PLEASE, HELP! IF THIS WERE TO HAPPEN WHILE WE WERE GOING DOWN THE HIGHWAY, AT HIGH SPEEDS, SOMEONE COULD BE HURT OR KILLED. *TR

FUSE #48 WILL BLOW WHEN ENGAGING OVERDRIVE BUTTON ON GEAR SHIFT LEVER. WITH BLOWN FUSE VEHICLE WILL ONLY IDLE, LEAVING VEHICLE POWERLESS ON HIGHWAY. OCCURS PERIODICALLY, DEPENDING ON USAGE OF OVERDRIVE BUTTON. TO DATE THE SOURCE OF PROBLEM CAUSING THE FUSE TO BLOW HAS NOT BEEN LOCATED. *TR

I HAVE A 2002 F350 FORD TRUCK, I WAS DRIVING ALONG WHEN I HEARD THIS BIG POP NOISE WITH SHAKING I STOP AND SMELLED GAS ,I SHUT IT OFF OPEN THE HOOD AND THE MOTOR WAS STARTING TO CATCH ON FIRE,NEEDLESS TO SAY THE SPARK PLUG BLEW OUT HIT THE COIL AND FUEL LINE WHICH RUPTURED IT AND CAUSED THE FIRE. IF THIS HAD BEEN MY WIFE OR ONE OF MY KIDS DRIVING IT THEY MIGHT HAVE BEEN KILLED. I THINK FORD SHOULD STEP UP AND RECALL THERE PROBLEMS THAT THEY NO THEY HAVE AND FIX THEM BEFORE SOMEBODY GETS HURT OR WORSE KILLED,THIS ISN'T RIGHT THAT THEY CAN GET AWAY WITH THIS KNOWING WHAT CAN HAPPEN,THEY SAID I CAUSED IT,HOW DID I DO THAT WHEN HUNDREDS IF NOT THOUSANDS HAVE HAD THIS SAME PROBLEM. I HOPE THAT YOU CAN DO SOMETHING ABOUT THIS BEFORE IT'S TO LATE ! THANKS THEY FIXED IT AND IT DONE IT AGAIN. *TR

MY FORD F350 SUPERDUTY QUAD CAB LARIAT LE DIESEL HAD BEEN SITTING IN MY BACK YARD FOR ABOUT 5 HOURS WITH THE BLOCK HEATER PLUGGED IN. I HEARD AN EXPLOSION AND LOOKED OUT THE WINDOW. THE FRONT OF MY TRUCK WAS ON FIRE. THE FIRE CONSUMED THE INTERCOOLER, AIR CONDITIONER EVAPORATOR AND ALL THE HEADLIGHTS, GRILL, RUBBER ON THE BUMPER AND ALL PLASTIC, RUBBER PARTS, WIRING, HOSES UNDER THE HOOD INCLUDING BOTH BATTERIES. *TR

TL*THE CONTACT OWNS A 2002 FORD F350 SUPER DUTY. THE CONTACT STATED THAT SMOKE AND FLAMES BILLOWED FROM THE HOOD OF THE VEHICLE. THE WIRING FROM THE ALTERNATOR WAS COMPLETELY BURNT. THE DEALER STATED THAT THE WIRING FAILED AND THEY MADE REPAIRS, HOWEVER, THE FIRE RECURRED. THE CURRENT AND FAILURE MILEAGES WERE 80,000. *UPDATED 12/12/07 *BF

SHIFTING THE TRANSMISSION, FUSE BLOWN, EVERY TIME TRUCK WAS DRIVEN,LOOSE INSTRUMENT PANEL, TACK, SPEEDOMETER, GAS PEDAL VEHICLE WILL NOT MOVE, REPLACED SHIFT LEVER AND WIRING HARNESS. I ASKED FOR THE OLD PARTS, THEY HAD THROWN THEM AWAY. *TR

7.3 L DIESEL ENGINE IN MY 2002 FORD F-350 WOULD JUST STOP DEAD AT NUMEROUS RANDOM TIMES, SOMETIMES WHILE JUST SITTING STILL AND IDLING, OTHERS WHILE DRIVING IN TRAFFIC. AFTER TURNING IGNITION OFF, ENGINE WOULD RESTART AND RUN NORMALLY. DEALER REPLACED THE CAM POSITION SENSOR (CPS), WHICH SOLVED THE PROBLEM.

DIESEL TRUCK- PLUGGED IN AT NIGHT, FACTORY WIRING FAULTY AND CAUSED TRUCK TO CATCH FIRE TRUCK WAS TOTALED. *JB

THE VEHICLE IS DEPENDENT UPON A VEHICLE SECURITY MODULE TO OPEN DOORS, SHOW IF DOORS ARE OPEN OR CLOSED, AUTOMATICALLY LOCK AND UNLOCK DOORS, TURN ON AND OFF LIGHTS, ETC. THE UNIT INSTALLED IN MY VEHICLE HAS BEEN REPLACED BY ANOTHER UNIT BY FORD. FORD HAS NOT RECALLED THIS DEVICE. MANY OWNERS HAVE REPORTED AND HAVE HAD TO REPLACE THESE DEVICES BECAUSE OF THE PROBLEMS WITH LOCKS NOT WORKING (OPEN AND CLOSE), HEADLIGHTS NOT WORKING OR TURNING OFF WHILE DRIVING, FALSE SAFETY INDICATIONS BEING DISPLAYED, ETC. I AM NOW EXPERIENCING THIS PROBLEM AND HAVE TO REPLACE THIS MODULE TO STOP THESE SAME ISSUES IN MY VEHICLE. IT IS A THERMAL PROBLEM AND ONLY OCCURS WHENEVER THE VEHICLE IS WARMED DURING THE DAY IN THE HEAT. IT BEGINS TO WORK PROPERLY AFTER THE AIR CONDITIONER COOLS THE CAB DOWN OR AT NIGHT WHEN THE TEMPERATURES ARE COOLER. THE ORIGINAL PART # IS 2C7T-15K602-AJ, THE REPLACEMENT PART # IS 4C7Z-15604-AC. EVERY WEBSITE BLOG THAT INCLUDES SUPER DUTY TRUCKS FROM 2002 HAVE VOLUMES OF PEOPLE WITH THE SAME ISSUE AND FORD REPLACING THE VSM. THE FACT THAT THE PART NUMBER HAS CHANGED TO A NEW REV AND A HIGH VOLUME OF OWNERS ARE EXPERIENCING THE SAME ISSUE IS PROOF OF A FAULTY PART. *TR

CPS SENSOR FAILED WHILE DRIVING ON FEDERAL HIGHWAY IN WASHINGTON. AS I HEADED TO WORK AROUND 7:30 PM IN THE 2002 FORD F350 TURBO DIESEL AND WHILE MOVING AT A PACE OF 61-65 MPH EVERYTHING CUT OUT: ENGINE, BRAKES, ETC. I HAD TO MOVE TO THE SIDE OF THE ROAD AS QUICKLY AND CAREFULLY AS POSSIBLE TO AVOID BEING HIT FROM BEHIND. ONCE SITUATED ON THE SIDE OF THE ROAD I TRIED TO START THE TRUCK OVER AND OVER AGAIN, AND IT STARTED. GOT GOING AGAIN AT 61-65 MPH AND IT HAPPENED AGAIN. IT TOOK 45 MINUTES TO GET THE TRUCK HOME , DRIVING IT IN THAT FASHION. I BOUGHT A NEW CPS THE NEXT DAY FROM INTERNATIONAL FOR OVER $150.00. I DIDN'T KNOW THAT I WAS ABLE TO REPORT A PROBLEM OF THIS IMPORTANCE UNTIL I FOUND OUT THAT A LOT OF PEOPLE HAVE BEEN HAVING THE SAME THING HAPPEN TO THEM... JUST FOUND OUT HOW TO FILE A COMPLAINT ABOUT 30 MINUTES AGO. THE DATES THAT I HAVE LISTED BELOW WERE NOT VERY ACCURATE BECAUSE I HAVE FORGOTTEN THE EXACT TIME AND DATE. *AK

CONSUMER STATES: 3 TIMES NOW, THE STARTER BURNED UP WHILE SETTING IN THE GARAGE AND THE WIRING BURNT OUT IN THE STARTER. AFTER CONSUMER HAD DRIVEN THE VEHICLE, WHEN YOU COME BACK OUT, YOU CAN SMELL BURNT WIRING. DEALER CAN NOT PIN POINT THE PROBLEM. THE STARTER IS ENGAGING WHEN THERE ARE NO KEYS IN THE IGNITION. *TT

1.ON MARCH 24, 2005 I STARTED MY 2002 FORD 350 TRUCK AND DROVE ABOUT 15' WHEN ALL OF A SUDDEN THE TRUCK DIED. UPON TRYING TO START IT AGAIN SEVERAL PEOPLE CAME OVER TO TELL ME FLAMES WERE SHOOTING DOWN ON THE GROUND FROM THE ENGINE. I IMMEDIATELY GOT OUT OF THE VEHICLE AND THE FLAMES HAD STOPPED SHORTLY THEREAFTER. 2.I HAD JUST RECENTLY HAD MY VEHICLE SERVICED ON 2.21.05 KNOWING I WAS DRIVING TO TEXAS I HAD THEM CHECK EVERYTHING AS WELL AS WHATEVER MILEAGE MAINTENANCE THAT WAS DUE. MILEAGE AT SERVICE DATE WAS 51,304. EVERYTHING CHECKED OUT FINE. 3.MY TRUCK IS CURRENTLY AT THE FIVE STAR FORD DEALERSHIP IN FORT WORTH TEXAS.THEY HAVE NOT REPORTED THE CAUSE OF THE FIRE OR DAMAGE INCURRED TO THE TRUCK AS OF YET. UPON READING ALL THE FORD FIRE REPORTS I AM DISGUSTED AT THE DENIAL FROM FORD. THIS IS AN EXTREME PROBLEM AND NEEDS TO BE CORRECTED BEFORE TOO MANY PEOPLE LOSE THEIR LIVES.*AK

WHILE COMING TO A STOP ACCELERATED TO A HIGH RATE. CONSUMER MANAGED TO STOP THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK DEALER INSTALLED A FLIGHT RECORDER WHICH WAS BORROWED FROM ANOTHER VEHICLE. WITH THE FLIGHT RECORDER INSTALLED, CONSUMER DIDN'T EXPERIENCE ANY INCIDENT FOR 4 WEEKS. THE DEALER THEN CALLED THE CONSUMER STATING THAT THE FLIGHT RECORDER HAD TO BE RETURNED, AND CONSUMER'S VEHICLE AGAIN MALFUNCTIONED 3 TIMES. *LA