2011 Ford Fiesta Complaint Log

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE: BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STUTTERED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE TRANSMISSION WOULD NOT SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER TWICE FOR REPAIRS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND THE WRENCH ICON WARNING LIGHTS ILLUMINATED. THE VEHICLE WENT INTO LIMP MODE, CAUSING A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN ABOVE 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY OR THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,090.

CAR WILL NOT START. PUSH START BUTTON MAKES THE CAR DO A FAST CLICKING NOISE. THE CAR WILL NOT START EVEN FROM A JUMP. UPON TAKING THE VEHICLE TO THE AUTO SHOP DISCOVERED A BAD TRANSMISSION MODULE RESULTING FROM OVERHEATING/LOSS OF FLUID. MODULE REPLACED BY FORD. THREE WEEKS LATER SAME PROBLEM.

WHILE DRIVING FROM DENVER TO LONGMONT CO (8/14/15) ON HWY 76 THE VEHICLE WOULD NOT RESPOND WHEN I NEEDED TO ACCELERATE THEN THE ENGINE CUT OFF. I WAS ABLE TO RESTART AND PUT IN NEUTRAL TO NAVIGATE TRAFFIC TO GET TO SIDE OF THE ROAD. THE CAR DIED. IT COULD NOT BE RESTARTED. WHILE WAITING FOR TOW TRUCK I WAS ABLE TO START CAR AGAIN AND TRIED TO DRIVE, IT WOULD NOT RESPOND TO ACCELERATOR AND THEN DIED. CAR WAS TOWED TO LONGMONT REPAIR SHOP. THE MECHANIC THERE REACHED OUT TO FORD AND WAS TOLD THEY WERE AWARE OF THOSE ISSUES BUT PART WAS ON 6 MONTH BACKORDER. CAR WAS THEN PICKED UP BY FORD OF LONGMONT. THEY SAID THAT IT WASN'T THE TCM AND REPLACED 3 SMALLER PARTS. SIX DAYS LATER I WAS DRIVING ON DIAGONAL HIGHWAY IN BOULDER CO AND THE CAR REFUSED TO ACCELERATE AND THE DIED. CAR WAS TOWED TO FORD OF LONGMONT AGAIN. I WAS TOLD BY THE SERVICE DEPARTMENT THAT FORD REQUIRES THAT WHEN REPLACING THE TCM THEY MUST FIRST REPAIR MINOR PART AND RETURN TO CUSTOMER AS "FIXED" AND WAIT FOR SUBSEQUENT PART FAILURE BEFORE REPLACING THE TCM. FORD OF LONGMONT REPLACED THE PART ON 8/20/15.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS ACCELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,766.

THE PASSENGER-SIDE SIDE MIRROR INSERT FELL OUT OF THE MIRROR HOUSING LEAVING ME WITH NO MIRROR FOR SIDE VIEWING WHILE DRIVING. THIS HAPPENED WHILE THE CAR WAS PARKED ON THE STREET OUT SIDE MY HOUSE. THERE WAS NO DAMAGE OF ANY TYPE TO THE EXTERNAL MIRROR HOUSING. I HAVE THE MIRROR INSERT. IT FELL TO THE STREET UNDAMAGED. THE PLASTIC ARTICULATING BALL THAT HOLDS THE MIRROR INSERT INSIDE THE MIRROR HOUSING WAS WHAT FAILED ON ITS OWN INSIDE THE MIRROR HOUSING, I HAVE THE FAILED MIRROR INSERT.

REAR PASSENGER DOOR FLUNG OPEN WHILE DRIVING. HAD TO HOLD CLOSED WITH ONE HAND WHILE DRIVING IN DOWNTOWN TRAFFIC. NOT A PLEASANT EXPERIENCE. EVEN THOUGH THERE'S A RECALL ON ALL THE DOOR LATCHES, DUE TO A SHORTAGE OF PARTS FORD ONLY HAS TO REPLACE THE ONE THAT IS BROKEN, AND WILL SCHEDULE THE REST OF THE RECALL AS THE PARTS BECOME AVAILABLE IN THE 3RD QUARTER. WE'RE IN THE 3RD QUARTER, SHOULDN'T THEIR BE ENOUGH PARTS AVAILABLE TO FIX THE OTHER THREE DOORS? 3RD QUARTER ENDS SEPTEMBER 1ST. REALLY, I HAVE TO WAIT WEEKS FOR THE OTHER LATCHES? THEY CAN'T EFFICIENTLY BE REPLACED ALL AT ONCE? WHO ASSUMES THE LIABILITY FOR THE OTHER THREE DOORS WHILE I WAIT TO BE SCHEDULED? HOW AM I SUPPOSED TO FEEL COMFORTABLE HAVING PASSENGERS IN MY VEHICLE OR DRIVING MYSELF? DOORS OPENING WHILE DRIVING IS A MAJOR SAFETY ISSUE, THIS SHOULD BE TREATED WITH GREATER PRIORITY FOR CUSTOMERS THAT HAVE EXPERIENCED THE PROBLEM. EL PASO, TEXAS IS SUPPOSED TO EXPERIENCE TRIPLE-DIGIT HEAT FOR THE NEXT WEEK. IF HEAT IS WHAT MADE THE SPRING FAIL IN THE LATCH, I FEEL LIKE A SITTING DUCK.

BEGAN TO HEAR A CLUNKING NOISE IN THE STEERING ACCOMPANIED BY VIBRATION IN THE STEERING WHEEL. THIS NOISE AND VIBRATION HAS STEADILY INCREASED SINCE FIRST NOTICING IT. FEELS AS THOUGH A BEARING OR BUSHING HAS FAILED OR A TOOTH IN THE STEERING GEAR IS MISSING. PLEASE NOTE: THIS CAR HAS BEEN MAINTAINED IN A TIMELY FASHION AND ALL SERVICE HAS BEEN PERFORMED BY FORD DEALERSHIPS. ALSO I AM 59 YEARS OLD AND TREAT THE CAR WITH RESPECT. I AM WORRIED THAT WHATEVER IT IS MAY FAIL ALL-TOGETHER AND CAUSE ME TO HAVE AN ACCIDENT. PLEASE NOTE: THERE ARE OTHER COMPLAINTS OF THIS PROBLEM POSTED ON THE INTERNET.

DRIVING ON INTERSTATE 75 IN THE MIDDLE LANE AT 70 MPH MY TCM MALFUNCTIONED, I KNEW THIS BECAUSE OF THE CUSTOMER SATISFACTION PROGRAM 14M02 THAT I RECEIVED IN FEBRUARY 2015. MY CAR ABRUPTLY HAD NO POWER. I FEARED FOR MY LIFE BECAUSE I HAD SEMI TRUCKS AND VEHICLES COMING UP BEHIND ME AT VERY HIGH SPEED AND I HAD NO POWER TO MY VEHICLE. I HAD TO COAST OVER ONE LANE AS SAFELY AS POSSIBLE TO THE SHOULDER TO SAFETY. I AM VERY THANKFUL ME OR MY FAMILY WAS NOT IN A SERIOUS ACCIDENT. THE PARK AND DRIVE SYMBOLS ON THE DASH WERE FLASHING BETWEEN P AND D AND THE ENGINE LIGHT KEPT FLASHING. I TURNED OFF MY CAR AND CALLED MY BROTHER. HE SAID TO SEE IF IT STARTS. IT DID AFTER SEVERAL TRIES. I THEN TURNED ON MY HAZARDS AND DROVE TO THE NEXT EXIT WHICH WAS WITHIN 200 FT. I GOT OFF THE HIGHWAY AND TOOK THE BACK ROADS HOME. I GOT WITHIN 4 BLOCKS OF MY HOME AND IT DID IT AGAIN, LOST POWER. LET IT SIT A MINUTE AND TURNED IT ON AGAIN, AND PULLED INTO MY RESIDENCE. THE NEXT MORNING I DROVE THE SIDE STREETS TO THE DEALER BUT MADE A STOP. CAME BACK OUT TO MY CAR AND THE VEHICLE WOULD NOT START. CALLED THE DEALER AND THEY SENT A TOW TRUCK BUT I HAD TO WAIT 1 HOUR FOR THE TRUCK TO ARRIVE. THIS IS A VERY DANGEROUS SITUATION WITH THE TCM. A VERY SERIOUS PROBLEM IS SINCE IT'S NOT A RECALL YOU DO NOT HAVE THE OPTION TO HAVE IT FIXED BEFORE YOU'RE PUT INTO A DANGEROUS SITUATION. YOU HAVE TO WAIT UNTIL YOU HAVE PROBLEMS BEFORE FORD'S WILL FIX THE TCM. FORD DID REPLACE THE MALFUNCTIONING TCM ON MY CAR. A RECALL NEEDS TO REPLACE THE CUSTOMER SATISFACTION PROGRAM 14M02, THIS IS A VERY DANGEROUS AND LIFE THREATENING PROBLEM.

THE CAR JERKS AND ACT LIKE IT WANTS TO STALL OUT. THE VEHICLE IS AN AUTOMATIC.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER FRONTAL AIR BAG LIGHTS ILLUMINATED; HOWEVER, THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUFFERED INJURIES TO THE NECK AND CHEST. THE FRONT PASSENGER SUFFERED INJURIES TO THE CHEST. THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

I NOTICED THAT THERE WAS A NOISE WHEN STEERING THE CAR. WHEN I TOOK IT TO FORD, THEY FOUND OUT THAT THE STEERING SHAFT HAD EXCESSIVE WEAR. I WOUND UP FOOTING THE BILL TO REPLACE THE STEERING SHAFT.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE SHIFTING FROM FIRST TO SECOND GEAR, THERE WAS A LOUD CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,456.

I WAS DRIVING MY VEHICLE AND THE ENGINE LIGHT CAME ON AS DID THE WRENCH ICON SIGNIFYING A NEED OF IMMEDIATE REPAIR. THE CAR KEPT DRIVING, BUT I HAD TO SLOW DOWN FOR TRAFFIC. WHEN I TRIED TO ACCELERATE AGAIN, MY CAR HAD LITTLE POWER. I PRESSED THE GAS PEDAL FURTHER AND THE CAR JERKED FORWARD, THEN SLOWED ITSELF DOWN IMMEDIATELY AND BUCKED ON ME A FEW TIMES. I WAS IN TRAFFIC AND IT CAUSED ME TO ALMOST GET REAR ENDED TWICE AS IT WOULD ABRUPTLY STOP. THE ENGINE RAN, I COULD DRIVE, BUT IT WOULDN'T LET ME GO VERY FAST AND KEPT SWITCHING GEARS ON ME. I TOOK IT TO THE SHOP, AND THEY SAID IT WAS A LOGIC ISSUE BUT COULD BE A FURTHER TRANSMISSION ISSUE AND I SHOULD DRIVE IT UNTIL SOMETHING ELSE HAPPENS. THEY ALSO PROMISED ME THAT THE LOGIC WAS FIXED AND NOTHING LIKE THAT WOULD HAPPEN AGAIN. THIS SOMETHING ELSE HAPPENED A WEEK LATER EXACTLY AS IT HAD HAPPENED BEFORE. AGAIN, I ALMOST GOT INTO AN ACCIDENT BECAUSE OF HOW ABRUPTLY THE CAR STOPPED AND SPED UP. THE INTERNET IS FULL OF STORIES JUST LIKE THIS ONE.

MY 2011 FORD FIESTA, SHUTS OFF WITHOUT WARNING. ALTHOUGH IT SEEMS TO BE RELATED TO HAVING THE A/C OR HEAT ON, THE ISSUE HAS GOTTEN PROGRESSIVELY WORSE. MY VEHICLE HAS LESS THAN 90,000 MILES AND THE CAR BATTERY HAS BEEN CHECKED AND IS REPORTEDLY IN GOOD CONDITION. IT OCCURS WHEN I AM SLOWING DOWN TO BRAKE OR PULLING OFF BUT BRAKE SUDDENLY, THE VEHICLE SEEMS TO STALL AND SHUT OFF.

WHEN ACCELERATION TRANSMISSION SHIFTS VERY ROUGH. BANGS GEAR -> GRINDING NOISE. CAR FEELS WEAK AND ROLLS BACKWARD VERY EASY. GAS PEDAL NOT RESPONSIVE. CAUSED ALMOST A CAR CRASH ON THE FREEWAY WHEN SUDDEN LOSS OF POWER. I HAVE BEEN DRIVING MANUAL AND AUTOMATIC CARS BUT THIS IS DANGEROUS!!

SUDDENLY HARD SHIFT, AND WEAK PERFORMANCE. GRINDING NOISE WHEN SHIFTING OR DRIVING SLOW. GAS PEDAL NOT RESPONSIVE. CAUSED ALMOST A ACCIDENT ON THE FREEWAY WHEN SUDDENLY THE CAR LOST POWER AND NEITHER UP OR DOWNSHIFT WAS POSSIBLE. I HAVE BEEN DRIVING MANUAL AND AUTOMATIC CARS AND TRUCKS FOR YEARS, THIS IS POOR ENGINEERING AND VERY DANGEROUS. CARS ALSO TENDS TO ROLL BACK AND ENGINE OFTEN VIBRATES, IT WANTS TO STALL BECAUSE ITS IN THE WRONG GEAR OR SOMETHING. AND AGAIN, IT BANGS THE GEARS AND THE CAR LITERALLY WANTS TO JUMP FORWARD IN THE CAR IN FRONT OF ME.

NOW ON TWO DIFFERENT OCCASIONS THE DOOR LOCKING MECHANISM HAS FAILED. FIRST TIME SEPT 16TH 2014 REAR DRIVER SIDE PASSENGER DOOR LOCK FAILED. WHICH IS THE LEAST USED DOOR. THEN THE SECOND TIME THE DRIVERS DOOR LOCK FAILED.BAD LUCK OR BAD MANUFACTURING PROCESSES AND TO ADD INSULT TO INJURY FORD DEALERSHIPS ARE NOT PROVIDING LOANER CARS AT THEIR FULL EXPENSE. YOU HAVE TO GET A LOANER CAR FROM BUDGET RENTAL . THEY SAID IT WILL BE REIMBURSED TO YOU LESS THE TAX? THE FORD DEALER HERE IN LAS VEGAS COULD NOT EVEN GIVE US AN ESTIMATED TIME FOR THE REPAIR. VERY BAD FOR FORD WITH A SERVICE RECORD LIKE THIS. THIS LEADS ME TO THE CONCLUSION THAT I WILL NOT BE GOING BACK TO FORD FOR OUR NEXT VEHICLE. A DOOR LOCKING MECHANISM FAILING? HOW DID THIS EVEN GET A 1 STAR RATING?

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V246000 (LATCHES/LOCKS/LINKAGES). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

CLUTCH SHUTTERING, ACCELERATION / STOPPING,

DOOR FLEW OPEN. ACCORDING TO INTERNET, TOW TO NEAREST DEALER FOR REPAIR. WE TIED DOOR CLOSED AND WENT TO NEAREST DEALER. FRIENDLY FORD??? 660 N DECATUR BLVD. LAS VEGAS NEVADA. WERE TOLD TO BRING CAR BACK AS THEY HAD TO ORDER DOOR LATCH. ALL DOORS ARE DEFECTIVE BUT WERE TOLD THEY WOULD ORDER ONLY ONE LATCH AT THIS TIME. TOLD SERVICEMAN WHAT IF WIFE FALLS OUT? WERE TOLD SHE SHOULD WEAR HER SEAT BELT. WHAT ABOUT CHILDREN IN BACK SEAT? WE ONLY HAVE ONE CAR. SITUATION VERY DANGEROUS. DO NOT KNOW WHEN THEY WILL ORDER ALL PARTS AND REPAIR ALL DEFECTIVE DOORS.

IN FEB. OF 2015 I RECEIVED A LETTER FROM FORD MOTOR CO. ABOUT THE TRANSMISSION CONTROL MODULE. THE "NOTICE" SAID MY CAR MAY EXPERIENCE INTERMITTENT SYMPTOMS OF LOSE OF POWER WHILE DRIVING,NO-START,OR A LACK OF POWER, AMONG A FEW OTHER THINGS. WHEN I CALLED A FORD DEALER...I WAS BASICALLY TREATED LIKE A STUPID OLD WOMAN AND WHEN I ASK WHAT I SHOULD DO, I WAS TOLD DRIVE IT UNTIL IT HAPPENS!. WELL, IT HAPPENED! 5 MONTHS LATER MY CAR STALLED, THE MOTOR KEPT RUNNING, THE CAR JUST WOULD NOT GO, I WAS LUCKY I HAD TIME TO GET TO THE SIDE OF THE ROAD BEFORE I WAS REAR-ENDED. FORD DID "FIX" MY CAR. TODAY, 3 MONTHS LATER, MY CAR STALLED ON A VERY BUSY HIGH, 18 WHEELER RIGHT BEHIND ME AND ONCE AGAIN I WAS ABLE TO QUICKLY TURN INTO A PARKING LOT. NOW THEY HAVE MY CAR AND IT WILL TAKE 3 MONTHS, THAT'S RIGHT 3 MONTHS TO "FIX" IT! I'M VERY HAPPY TO BE ALIVE TO REPORT THIS. I'M VERY HAPPY I GET TO SEE MY FAMILY AGAIN. THANKS FORD FOR ALMOST TAKING MY LIFE TWICE!!!! WHY IS THIS NOT A RECALL!!!!!!! LET'S NOT FORGET ABOUT THE PEOPLE I COULD'VE DIED WITH TODAY. I'M SO MAD. HOW CAN FORD GET AWAY WITH THIS. WHO WILL DIE TODAY, TONIGHT OR TOMORROW BECAUSE OF THIS? BETTER PRAY IT'S NOT YOUR FAMILY MEMBER OR MINE!

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE CAME TO A COMPLETE STOP WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ENGINE WAS RUNNING BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED. THE DIAGNOSES WAS UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

WHILE DRIVING DOWN THE HIGHWAY THE REAR RIGHT DOOR FLEW OPEN AND WILL NOT SHUT AT ALL.IT WAS A VERY TERRIFYING EXPERIENCE BEING MY 2 YEAR OLD GRANDSON WAS SITTING BESIDE IT .HAVING TO TRY TO GET OVER ON A BUSY INTERSTATE IN OKC, WAS SCARY AT ITS BEST. THERE ARE NOT ANY DEALERSHIPS OPEN ON SUNDAYS.I WILL NEVER PUT A CHILDSEAT IN MY CAR AGAIN.ABSOLUTELY HORRIFIC !!! I NOW HAVE NO WAY TO GET TO WORK . MY CAR IS USELESS, UNDRIVABLE, WHICH LEAVES ME STRANDED, WITH NO TRANSPORTATION TO MY JOB. WILL MY CAR EVER BE SAFE ? DO ALL THE DOORS OPEN ON THEIR OWN AND NEVER CLOSE AGAIN. NOT TO MENTION I CANNOT LOCK MY CAR. I AM SCARED TO DRIVE THIS CAR AGAIN.

THE CAR STALLED WHILE IN STOP AND GO TRAFFIC ON THE INTERSTATE, THE MECHANIC TOLD ME THE THROTTLE BODY GASKET FAILED AS IT IS NOT THICK ENOUGH DUE TO THE TAPER AT THE POINT OF CONTACT TO THE THROTTLE BODY.

BOUGHT A 2011 FORD FIESTA (AUTOMATIC) AND HAVE HAD NOTHING PUT PROBLEMS WITH THE VEHICLE SHAKING, SHUDDERING, GRINDING GEARS, AS IF I AM A FIRST TIME DRIVER JUST LEARNING TO DRIVE A STANDARD. IT HAS PUT ME IN A COUPLE SITUATIONS WHEN PULLING INTO TRAFFIC WHERE THE VEHICLE FAILS TO IDENTIFY WHICH GEAR IT IS IN DURING THE FIRST 3 GEARS OF ACCELERATION, AND HAS NEARLY CAUSED ME TO HAVE AN ACCIDENT EVEN THOUGH I ALLOWED MYSELF WHAT I BELIEVED TO BE A VERY SAFE DISTANCE TO PULL OUT INTO TRAFFIC WITH NO PROBLEMS. NOW I FEEL LIKE I SHOULD GIVE MYSELF AT LEAST A MILES DISTANCE BETWEEN VEHICLES TO MERGE SUCCESSFULLY WITHOUT THE FEAR OF AN ACCIDENT. I BOUGHT THE CAR AFTER THE PROBLEMS BEGAN BUT WAS TOLD THE REPLACEMENT CLUTCH WOULD RESOLVE THIS PROBLEM, ONLY TO FIND OUT THAT THAT STATEMENT IS COMPLETELY FALSE. AFTER 1 REPLACEMENT, I LEFT THE DEALERSHIP AND HAD THE SAME EXACT PROBLEMS ONLY TO BE TOLD THAT IF IT DON'T SHOW ON THE DIAGNOSTICS SCAN... THERE IS NOTHING THEY CAN DO. I COULD GO ON BUT I FEEL THAT AFTER READING UP ON THE OTHER COMPLAINTS, EVERYBODY HAS COVERED MY SAME EXACT PROBLEMS SUCCESSFULLY. I FEEL THE DEALERSHIPS SHOULD HAVE TOLD ME INSTEAD OF TRYING TO PASS OFF A TURD AS GOLD. IF THEY REPLACE THE FAULTY CLUTCH WITH THE SAME EXACT CLUTCH THAT IS FAULTY, WHO EVER PURCHASES THE 2011 FIESTA IS JUST A DOG CHASING HIS TAIL. ONCE THE WARRANTY IS UP... THEN WHAT? AM I JUST SUPPOSED TO SHELL OUT THOUSANDS OF DOLLARS FOR THE SAME EXACT PROBLEMS? THAT'S UNBELIEVABLE. I ALSO DO NOT THINK I SHOULD TRY TO SELL THIS CAR TO ANOTHER PERSON JUST FOR THEM TO BE STUCK IN THE SAME BIND. I HAVE A CONSCIENCE AND WILL NOT DO THIS TO SOMEONE ELSE. THIS IS ON FORD AND I BELIEVE THAT THEY SHOULD RESOLVE THIS PROBLEM INSTEAD OF PUTTING IT OFF UNTIL EVERY ONE WHO OWNS A FIESTAS RECALL IS UP? THAT'S INCONCEIVABLE

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

REAR PASSENGER POWER WINDOW SUDDENLY QUIT, NEEDED MANUAL ASSIST TO CLOSE. TWO DAYS LATER TRIED TO START MANUAL TRANSMISSION WITH ONLY LOUD CLICKS, POWER TO LIGHTS SURGED WITH EACH CLICK, HEADLIGHTS WERE NOT DIM, BATTERY GOOD. ENGINE WOULD NOT CRANK, MILEAGE ODOMETER KEPT CHANGING GOING UP AND DOWN ON MILES, DASH WOULD GO BLANK THEN COME BACK ON. NEEDED TO BE TOWED TO SHOP.

WHILE THE AC IS RUNNING AND THE CAR IS IDLING THE CAR WILL SURGE FORWARD AND WILL THEN CUT OFF.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER TRAIN HESITATED INTERMITTENTLY WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE VEHICLE WHERE IT WAS DIAGNOSED THAT THE TSM NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

I OPENED THE PASSENGER REAR DOOR TO PUT A PACKAGE ON THE BACK SEAT. WHEN I TRIED TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED. IT WOULD SHUT AND BOUNCE BACK OPEN AND WOULD NOT LATCH. I TESTED THE LATCHING MECHANISM AND CONFIRMED THAT IT WOULD NOT ENGAGE. I HAD TO HAVE A PASSENGER HOLD THE DOOR SHUT ON THE SHORT DRIVE HOME AND HAD TO SECURE THE DOOR TO THE OTHER PASSENGER DOOR WITH A BUNGEE CORD. I HAVE CONTACTED A DEALER AND WILL HAVE TO HAVE THE ENTIRE LATCH REPLACED AND I'M NOT SURE IT'S COVERED BY WARRANTY AT THIS POINT. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE THAT SHOULD BE SUBJECT TO A MANDATORY RECALL BY FORD.

WHILE PARKED WITH THE VEHICLE RUNNING (ABOUT 30 MINUTES IN 87 DEGREE WEATHER WITH THE AC ON), THE TRANSMISSION FELT LIKE IT TRIED TO GO INTO DRIVE AND ROCKED FORWARD SLIGHTLY. I LOOKED AT THE DASH AND THE CHECK ENGINE LIGHT CAME ON. I TESTED THE VEHICLE AND IT SEEMED ROAD WORTHY ENOUGH TO TRY AND GET HOME. WHEN DRIVING HOME AND STOPPED AT A STOP LIGHT, THE CAR'S DISPLAY FOR PARK, NEUTRAL, REVERSE, DRIVE, STARTED QUICKLY FLASHING BETWEEN DRIVE AND PARK. I COULD NOT ACCELERATE THE VEHICLE WHILE THIS WAS GOING ON. I PLACED THE VEHICLE IN PARK, AND THEN MET FAIRLY HEAVY RESISTANCE PUTTING IT BACK INTO DRIVE. AFTER A FEW SECONDS OF FLASHING BETWEEN DRIVE AND PARK, IT STOPPED AND I WAS ABLE TO DRIVE AGAIN. THE SAME THING HAPPENED A FEW MINUTES LATER WHILE I WAS ABOUT TO TURN INTO THE FORD DEALERSHIP. THIS TIME I TRIED TURNING OFF THE VEHICLE TO SEE IF THAT WOULD REMEDY THE ISSUE. I WAS UNABLE TO START THE VEHICLE FOR A MINUTE OR TWO AFTER BECAUSE IT WAS ACTING AS IF I WAS IN DRIVE (OR THE FAST PARK / DRIVE FLUTTER) AND TRYING TO START IT. IT'S BEEN TWO DAYS, YET I HAVEN'T HEARD BACK FROM THE DEALERSHIP ON WHAT THIS PROBLEM IS. I DID RECEIVE A RECALL NOTICE THAT SPELLS OUT THE EXACT SYMPTOMS THAT I HAD, YET THE MECHANIC HAS TWICE SAID IT IS VERY UNLIKELY THAT THE RECALL PART, THE TCM OR TRANSMISSION CONTROL MODULE (WHICH IS BACK ORDERED SIX WEEKS), IS THE ACTUAL PROBLEM.

THERE WERE TWO INCIDENTS WHERE CAR LOST ALL POWER WHILE TRAVELLING AT 35 AND 50 MPH, THE CHECK ENGINE LIGHT CAME ON, THE TRANSMISSION DASHBOARD INDICATOR FLASHED FROM P TO D BACK AND FORTH. WHEN RESTARTING AND IDLING, THE ENGINE SHUDDERED. AFTER THE FIRST INCIDENT (5/29), FORD DEALERSHIP REPROGRAMMED THE TRANSMISSION CONTROL MODULE. AFTER THE SECOND INCIDENT (6/13), TWO WEEKS LATER, THE DEALERSHIP REPLACED THE CLUTCH AND THE TRANSMISSION CONTROL MODULE (TCM).

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DOOR HANDLES ARE VERY FLIMZY AN WEAK WHEN PULLED TO OPEN DOORS N SO FAR BOTH PASSENGER SIDES HAVE BROKE OFF. I'LL HAVE TO GET A PICTURE AN SEND IT AFTER. THIS HAPPENED TO PREVIOUS OWNER AN I HAD TO RIG HANDLES SO I DON'T LOSE THEM GOING DOWN ROAD. *TR

BRAKE ROTORS HAVE RUSTED TO THE POINT OF GRINDING DURING NORMAL DRIVING. FORD REFUSES TO FIX THE ISSUE. *TR

THE CAR WAS PARKED IN MY DRIVEWAY AND AFTER LOADING MY CHILD INTO HIS CAR SEAT IN THE BACK SEAT OF THE VEHICLE I ATTEMPTED TO CLOSE THE DOOR AND IT WOULDN'T STAY CLOSED. THE LATCH WOULDN'T STAY CLOSED SO I TRIED TO CLOSE IT AGAIN SLOWLY, THEN FIRMER AND STILL IT WOULDN'T CLOSE. THE DOOR WOULD POP BACK OUT. I CAN PUSH IT CLOSED ENOUGH THAT THE INTERIOR LIGHTS WILL STAY OFF BUT IT WILL OPEN IF I CLOSE ANY OTHER DOORS OR TRY TO DRIVE AWAY. THE LATCH ON THE DOOR DOES NOT STAY ENGAGED ON THE CAR. *TR

AS I WAS LEAVING WORK PULLING OUT OF THE ROAD I STEPPED ON THE GAS AND THE CAR STALLED. MAKING MULTIPLE VEHICLES COME TO A SCREECHING STOP ALMOST CAUSES MULTIPLE WRECKS. THIS WAS THE FIRST TIME. OTHER TIMES I WAS IN TRAFFIC PASSING PEOPLE OR JUST DRIVING DOWN THE ROAD AND THE CAR STARTED TO SHAKE AND WOULD STALL NOT ACCELERATING. LAST OF ALL MY CAR WOULD NOT START AT LEAST 3 TIMES IN ONE WEEK DUE TO CODE P2837 AND P2832

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER, MOSES AUTO GROUP (1433 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 722-4900) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH AND WAS UNABLE TO CLOSE SECURELY. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE EXITING A MAJOR HIGHWAY, THE PASSENGER DOOR FLEW OPEN ON THE EXIT RAMP. WE WERE UNABLE TO CLOSE THE DOOR AGAIN AND HAD TO TIE THE DOOR THROUGH THE WINDOWS TO CONTINUE OUR TRIP HOME. I CONTACTED FORD CUSTOMER SERVICE, AND ALTHOUGH THEY ARE AWARE OF THIS SAFETY ISSUE AND A BULLETIN WAS ISSUED REGARDING THIS MALFUNCTION ON MULTIPLE MAKES AND MODELS, NO RECALL HAS BEEN OFFICIALLY ISSUED. THEREFORE, I HAD TO FIX THE PROBLEM AT MY OWN EXPENSE. FORD REFUSED REIMBURSEMENT. *TR

REAR PASSENGER DOOR OPENED WHILE PULLING OUT OF THE DRIVEWAY. DEFECTIVE DOOR LATCH IS HARDLY EVER USED SINCE ONLY ONE PERSON DRIVES THE VEHICLE. *TR

DOOR WILL NOT STAY CLOSED. DOOR LOCK FAILED WHEN I TRIED TO SHUT THE DOOR. *TR

DRIVER'S SIDE WAS STRUCK AND SIDE AIRBAGS DID NOT DEPLOY. DOOR WAS SHATTERED. *TR

PASSENGER DOOR LATCH DOES NOT SECURE THE DOOR AFTER CLOSURE. AFTER PASSENGER ENTERED THE VEHICLE AND CLOSED THE DOOR, IT IMMEDIATELY BOUNCED OPEN AGAIN. THE LATCH IS NO LONGER OPERATIVE AND DOES NOT HOLD THE DOOR IN PLACE. FORD HAVE ISSUED A RECALL ON MODELS 2012 TO 2014 FOR EXACTLY THE SAME PROBLEM BUT WE HAVE THE SAME ISSUE ON 2011 VEHICLE. MY LOCAL FORD DEALER WANTS $550 TO EFFECT THE REPAIR. IT SEEMS LIKE FORD SHOULD EXTEND THE RECALL TO ALL VEHICLE AFFECTED. *TR

REAR DRIVER SIDE DOOR WILL NOT LATCH. CAN NOT FUEL, GAS PUMP SHUTS OFF EVERY COUPLE SECONDS. FRONT DRIVERS SIDE DOOR WILL NOT LOCK. RIGHT PASSENGER FROND DOOR MANUAL WINDOW GETS STUCK. *TR

THE PASSENGER SIDE DOOR SWUNG OPEN WHILE THE VEHICLE WAS IN MOTION. LUCKILY THE PASSENGER WAS NOT HARMED BUT THE DOOR CLOSED SWUNG BACK VERY FAST AND VERY EASILY COULD HAVE CAUSED SERIOUS INJURY. THE DOOR HAS NOT BEEN ABLE TO CLOSE SINCE THE TIME OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A FORD DEALER FOR INSPECTION BUT SINCE IT WAS OVER 60,000 MILES IT COULD NOT BE REPAIRED WITHIN THE WARRANTY PERIOD. THE PROBLEM IS A FAULTY DOOR LATCH. FORD JUST ANNOUNCED IT WAS RECALLING VEHICLES FOR THAT SAME PROBLEM BUT IT DOES NOT INCLUDE THE 2011 MODEL, ONLY FROM 2012 TO 2014 EVENT THOUGH ITS THE SAME PART BEING USED. *TR

ISSUES WITH CAR WEAK PERFORMANCE, CAR SHUDDERING, GRINDING NOISES IN ENGINE, STALLING WHEN BRAKE IS PRESSED WHILE IN DRIVE GEAR, CAR LUNGING FORWARD AND NOT WANTING TO ENGAGE, NOT WANTING TO GO AFTER A COMPLETE STOP, NOT ENGAGING IN REVERSE, AND ENGINE LIGHT COMING ON RANDOMLY. ALMOST REAR ENDED BY A CAR BEHIND ME CAME TO A SCREECHING STOP BECAUSE OF THE HESITATION TO ENGAGE IN FIRST GEAR. TOOK THE CAR TO A FORD DEALER AND WAS TOLD THAT I WOULD HAVE TO PAY A DIAGNOSIS FEE. BECAUSE IF IT DID NOT TEST AT A CERTAIN LEVEL OF PERFORMANCE THE DEALER WOULD NOT PAY FOR THE TESTING OR REPAIR. I STATED I HAD A CUSTOMER SATISFACTION PROGRAM 12MO1 LETTER FOR THE CLUTCH ASSEMBLY AND THEY SAID IT DID NOT MATTER. I LEFT THE DEALER VERY UPSET AND DISSATISFIED. DROVE THE CAR AND THE SYMPTOMS WORSENED. I GOT INTO MY CAR ONE DAY AND THE CAR WOULD NOT ENGAGE IN REVERSE. LUCKILY ON WAS PARKED ON AN INCLINE AND COASTED OUT OF THE PARKING SPOT. DROVE THE CAR TO THE DEALER AND THEY DID NOT HAVE THE NEW CLUTCH ASSEMBLY IN STOCK. I THEN ASKED FOR A RENTAL UNTIL THE CAR WAS REPAIRED BECAUSE I FELT IT WAS VERY UNSAFE TO DRIVE MY DAUGHTER IN WITH THE PROBLEMS IT WAS HAVING, I WAS TOLD NO. SO I WAS FORCED TO DRIVE THIS CAR WITH THESE PROBLEMS FOR A WEEK UNTIL THE FORD DEALER RECEIVED THE NEW CLUTCH ASSEMBLY. THIS CAR IS A VERY DANGEROUS VEHICLE TO HAVE ON THE ROAD NOT ONLY FOR THOSE DRIVING THE VEHICLE BUT ALSO FOR THOSE CAR THAT DRIVE BEHIND THESE CARS. FORD ABSOLUTELY KNOWS THEY HAVE A MAJOR ISSUE WITH THE DUAL CLUTCH SYSTEM. REGULAR CLUTCHES ARE CONTROLLED HYDRAULICALLY BUT THESE DUAL CLUTCHES ARE CONTROL ELECTRONICALLY BY THE TCM WHICH HAS A CUSTOMER SATISFACTION PROGRAM 14M01 THAT FORD HAS SENT OUT. BETWEEN THE LEAKING TRANSMISSIONS SEAL CORRUPTING THE CLUTCH AND THE TCM FAILING THAT CONTROLS THE CLUTCH THAT IS A DOUBLE JEOPARDY SITUATION. THIS IS A VERY DANGEROUS CAR TO HAVE ON THE ROADS.

REAR PASSENGER DOOR WILL NOT LATCH, CALLED FORD THEY WOULD NOT TALK ABOUT THE ISSUE WHEN I ADVISED I JUST READ THIS COMPLAINT IS CURRENTLY BE INVESTIGATED. WHY WON'T THEY ADMIT THE ISSUE AND RECALL THE PROBLEM BEFORE SOMEBODY (NORMALLY A CHILD IS IN THE BACK SEAT) IS KILLED DUE TO FALLING OUT. THIS CAR IS USED BY MY 20 YEAR OLD DAUGHTER WHO HAS A 3 MONTH OLD DAUGHTER THAT RIDES BACK THERE. I AM GOING TO HAVE THE PROBLEM REPAIRED FOR THE SAFETY OF MY GRANDCHILD. I WILL SEEK LEGAL REPRESENTATION TO HAVE THE ISSUE ADDRESSED. DUE TO THE MASS VOLUME OF COMPLAINTS IS SEEMS FORD WOULD BE FORCED TO A RECALL. *TR