2012 Ford Fiesta Body & Structure Problems

FRONT PASSENGER DOOR LATCH DON'T STAY SHUT AND NOT ABLE TO LATCH SHUT, MOVING TURNING LEFT THE DOOR SWUNG OPEN.IN CITY STREET.. NOTICE IT WAS ON A RECALL... TURNED IT IN ON APRIL 6,2021

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AFTER A RECALL OF DOOR LATCHES THAT WERE REPLACED I HAVE HAD 3 OTHER LATCHES MALFUNCTION. MOST RECENTLY MY DRIVER SIDE DOOR. I HAD TALKED TO MY DEALERSHIP AND THEY TOLD ME I AM RESPONSIBLE FOR THE REPAIR NOW. THEY DID REPAIR ONE LATCH AFTER THE RECALL WORK WAS DONE UNDER WARRANTY. I CURRENTLY CANNOT SAFELY DRIVE MY VEHICLE!

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.

THE PASSENGER-SIDE DOOR WILL NOT OPEN FROM THE INSIDE.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE TRUNK LID FAILED TO CLOSE PROPERLY AND THE 'BOOT OPEN' WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (LOCATED AT 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 32,682.

DOOR LATCH ON THE DRIVER SIDE AND PASSENGER REAR DOOR NOT WORKING.

WHILE THE VEHICLE WAS PARKED I ATTEMPTED TO CLOSE THE RIGHT REAR DOOR AND THE DOOR DIDN'T LATCH/CLOSE. TOOK THE CAR TO THE DEALER (FAJARDO FORD, PUERTO RICO) AND I WAS INFORMED THAT THE VIN NUMBER WAS NOT INCLUDED IN THE SAFETY RECALL. DEALER DIDN'T REPAIR THE DOOR. I ATTEMPTED CONTACTING FORD CUSTOMER SERVICE ON TWO OCCASIONS BUT HAVE NOT RECEIVED ANY RESPONSE FROM THEM.

WHILE DRIVING MY 2012 FORD FIESTA, WITH MY CHILD IN THE FRONT SEAT, THE DOOR LATCH FAILED AND THE DOOR SWUNG OPEN. I TRIED CLOSING IT, BUT IT WOULD NOT STAY LATCHED. I HAD TO DRIVE THE REST OF THE WAY HOLDING IT SHUT AND STEERING THE CAR, LUCKILY I WAS ONLY A COUPLE MILES FROM HOME. I CALLED MY FORD DEALER AND THEN I CALLED FORDS RECALL DEPARTMENT BECAUSE I WAS TOLD THE CURRENT RECALL 15S16, NHTSA CAMPAIGN: 15V246000, DOES NOT COVER MY VIN, EVEN THOUGH MY VEHICLE WAS BUILT IN THAT FACTORY DURING THE COVERED TIME PERIOD.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR UNSUCCESSFULLY. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR HAD TO BE REPAIRED UNDER WARRANTY BECAUSE OF THE SAME FAILURE THREE YEARS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

MY VEHICLE WAS IN MY DRIVEWAY AND I OPENED THE REAR PASSENGER DOOR TO REMOVE SOMETHING FROM MY BACKSEAT. WHEN I SHUT THE DOOR, IT POPPED BACK OPEN AND WOULD NOT STAY CLOSED. AFTER TAKING THE CAR TO A FORD DEALERSHIP, I WAS TOLD IT WAS THE DOOR LATCH AND SINCE IT HAD BEEN RECALLED AND REPLACED PREVIOUSLY, IT WOULD BE FREE. TODAY I TOOK MY CAR TO HAVE THE REPAIR DONE AND WAS GIVEN AN ESTIMATE OF $233 + TAX.

OK WHEN I GOTTEN THIS CAR I TOOK IT TO GET REPAIRED 4 TIMES MY DOOR LATCHES ARE BROKEN SO WHEN I DRIVE A DOOR FLYS OPEN WITHOUT ME EVEN KNOWING I ONLY HAD THIS CAR FOR A YEAR NOW I HAD ONE ACCIDENT BECAUSE OF MY DOOR UNLOCKING TRYIN TO HOLD IT CLOSE SO I CAN PULL OVER AND I GOTTEN IT FIXED BEFORE FOR ONE DOOR NOW I HAVE ANOTHER DOOR OR THE RIGHT SIDE CAUSING THE SAME PROBLEMS ALSO WHEN I PRESS ON MY GAS IT STOPS WHEN I'M NOT EVEN IN PARK AND THAT ALSO CAUES A PROBLEM

PASSENGER SIDE FRONT DOOR WILL NOT SHUT DUE TO FAULTY LATCH MECHANISM. VEHICLE WAS NOT DRIVEN DUE TO THIS SAFETY ISSUE UNTIL REPAIRED.

THIS VEHICLE HAS HAD THE DOOR LATCH QUIT WORKING ON 3 OF 4 DOORS. LAST YEAR THE DRIVERS SIDE DOOR LATCH RELEASED WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. THIS PAST WEEK THE LATCH ON THE LEFT PASSENGER DOOR QUIT WORKING. I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND I ALSO CALLED FORD MOTOR COMPANY AND THEY STATED THIS VIN ISN'T CURRENTLY LISTED AS PART OF THEIR DOOR LATCH RECALL. THIS VEHICLE WAS BUILT IN THE CUAUTITLN ASSEMBLY PLANT WHICH ACCORDING TO FORD MEDIA CENTER IS THE PLANT RESPONSIBLE FOR FAULTY DOOR LATCHES.

DOOR LATCH HAS BECOME WEAK AND IT IS NOT PROPERLY WORKING CAUSING THE DOOR TO SWING OPEN AND NEVER SHUTTING

DOOR LATCH STOPPED WORKING ENTIRELY WHILE CAR WAS IN PARK WITH NO HARSH HANDLING OF THE DOOR WHATSOEVER. DOOR WAS BEING CLOSED GENTLY WHEN IT BOUNCED BACK WHICH IS WHEN WE REALIZED THAT IT WAS NOT LATCHING OR CLOSING AT ALL. CAR WAS IN PARK AND TURNED OFF. I BELIEVE THE DOOR LATCH WAS FAULTY, AND THERE MIGHT BE MECHANICS THAT ARE NOT WORKING FOR THE LATCH.

WHILE DRIVING MY CAR UP AN INCLINED THE CAR IDLE UP SO LOUD AND DID NOT ALLOW ME TO ACCELERATE ONCE THE CAR WAS LEVEL TO GET OUT OF TRAFFIC. I BEEN HAVING PROBLEM WITH THIS CAR FOR SO LONG. THE MANAGER TOLD ME THAT'S THE WAY THE CAR DRIVE IT NEW. I KEPT TALKING THIS CAR BACK LIKE EVERY MONTH SOMETHING ELSE WOULD HAPPEN. THE LATCH ON THE DRIVER SIDE, WATER LEAK ON THE PASSENGERS SIDE, WATER LEAK IN THE TRUNK WERE IT STARTED TO MOLD. TRUNK LATCH HARD TO OPEN. TOOK IT TO FORD IN JOLIET NOT HELPFUL AT ALL. THEY TEST DROVE THE CAR AND SAID IT'S FINE. THEN ALL OF A SUDDEN A RECALL ON THE TRANSMISSION LIFE TIME WARRANTY. I'M HERE AGAIN TO GET THE TRUNK FIXED WATER STILL GETS IN IT. THE KEY REMOTE IS NOT WORKING.

LEFT REAR DOOR LATCH FAILED, ALLOWING THE DOOR TO OPEN WHILE THE VEHICLE WAS BEING OPERATED. THE LATCH MECHANISM IS INOPERATIVE NOW AND THE DOOR MUST BE HELD CLOSED USING CARGO STRAPS THROUGH THE OPEN WINDOW AND OVER THE ROOF AND BACK THROUGH THE PASSENGER SIDE WINDOW FRAME. I CONTACTED FORD ABOUT THIS ISSUE ADVISING THEM THAT THE 2012 FIESTA HAS A RECALL REGARDING THIS ISSUE BUT WAS TOLD BY SERVICE ADVISOR GARY DAVIS @ NORTH CENTRAL FORD 972-231-3491 THAT THE EXISTING RECALL DOES NOT APPLY TO OUR VEHICLE AND THAT I SHOULD COME IN TO GET AN ESTIMATE FOR REPAIRING THE VEHICLE.

WHILE OPERATING THE VEHICLE ON 04/18/2017, THE REAR PASSENGER DOOR OF THE VEHICLE INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. I RECEIVED SAFETY RECALL NOTICE 15S16 ON JANUARY 2016 REGARDING THIS ISSUE THAT STATED: "IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES IN THE VEHICLE TO BREAK, PREVENTING THE DOOR FROM LATCHING". THIS IS EXACTLY WHAT OCCURRED TO ME TODAY ON 04/18. SHORTLY AFTER RECEIVING THE RECALL NOTICE, I CONTACTED A FORD DEALERSHIP IN THE KANSAS CITY METRO AREA WHERE I WAS LIVING AND THEY STATED THAT PARTS WERE SO BACK ORDERED AND "TO TRY AGAIN IN A FEW MONTHS". AS LIFE MOVED ON, I PUT THIS ON THE BACKBURNER AND RELOCATED TO OMAHA, NE FOR A NEW JOB. TODAY I BROUGHT THE VEHICLE IN REGARDING THIS CONCERN AND THEY APPEAR TO BE REPLACING THE FAILURE OF THE LATCHING MECHANISM, BUT DID NOT HAVE PARTS IN STOCK AND DID NOT OFFER A RENTAL VEHICLE WHILE MY VEHICLE WAS UNDER REPAIR AS THE WARRANTY NOTICE IMPLIES. I SHARE THIS COMPLAINT BECAUSE I AM HIGHLY CONCERNED FOR THE SAFETY OF OTHERS THAT DO NOT RESOLVE THIS PROBLEM. I WAS FORTUNATE ENOUGH THAT THE FAILURE OF MY DOOR LATCH TODAY DID NOT INJURE ANOTHER MOTORIST OR CAUSE INJURY, BUT I CAN GUARANTEE YOU IT MADE ME QUESTION THE RELIABILITY AND SAFETY OF MY VEHICLE WHICH IN WHICH I THOUGHT I COULD PLACE MY TRUST. IF ANYONE ELSE IS AFFECTED BY THIS MULTI-MILLION VEHICLE RECALL, PLEASE DO NOT DELAY OR ALLOW FORD DEALERSHIPS TO STALL ON REPAIRING THIS CRITICAL FAILURE THAT COULD LEAD TO SERIOUS SAFETY CONCERNS.

THIS IS THE SECOND DOOR LATCH I HAVE HAD TO REPLACE IN TWO YEARS. I HAD ALL OF THE DOOR LATCHES REPLACED IN SEP 2015 ACCORDING TO THE RECALL FROM FORD. THE FRONT PASSENGER DOOR LATCH FAILED TO LATCH AGAIN ON 4/8/2017. THE DEALER AND FORD ARE CLAIMING THERE IS NO RECALL FOR THIS LATCH AND I WILL NEED TO PAY FOR THE NEW LATCH REPLACEMENT. THEY STATED THAT I HAVE ALREADY HAD THE RECALL TAKEN CARE AND THEY REPAIRED THE DOOR LATCH, THE SECOND TIME IT HAS BROKEN I AM REQUIRED TO PAY FOR THE PARTS AND LABOR. THE VEHICLE WAS STATIONARY AND IN THE DRIVEWAY WHEN THE DOOR LATCH PROBLEM OCCURRED. I HAD TO TIE THE DOOR SHUT AND TAKE IT TO THE DEALER.