2014 Ford Fiesta Speed Control & Cruise Problems

I own a 2014 Ford Fiesta. On June 23, 2025, I brought my car to McCarthy Ford in Chicago due to a check engine light and other concerns. I told them I didn’t know what was wrong and paid for a diagnosis on my car. They fixed the hood and only mentioned the issue with my catalytic converter, which I could not afford to repair at the time. However, they never mentioned or inspected the Transmission Control Module (TCM) even though my car was eligible for extended coverage under Customer Satisfaction Program 14M02, which expired a week later on June 30th, 2025. Shortly after that visit, I relocated to Phoenix, AZ, and the vehicle began showing clear TCM failure symptoms: loss of acceleration, inability to reverse, and the wrench warning light. Ford corporate told me only the original servicing dealership could escalate the case for goodwill repair, but despite multiple attempts to contact them, I have received no response. While the converter was noted, that is an emissions issue. My current problem is a known, unrelated transmission defect that has now left my car unsafe to drive. The failure occurred just days after the TCM warranty expired, and Ford’s system never flagged it during my visit. This is a serious safety issue that deserves further investigation, as it puts drivers at risk of stalling or losing control in traffic. I am requesting that NHTSA take action and require Ford to provide repairs or accountability for affected owners.

I am writing to request Autofair Ford of Haverhill immediately repurchase the 2014 Ford Fiesta Titanium I purchased from them in 2019. I am requesting to be refunded the full purchase price plus all additional costs for registration, warranties and expenses associated with the 2014 Ford Fiesta Titanium that was sold to me. This vehicle, has since August 2022, been at Jannell Ford in Hanover Massachusetts, with a transmission defect that is unable to be repaired. As you will see from the enclosed documentation Ford apparently knew the transmission was defective and prone to serious safety concerns when they sold the cars originally and resold them through their dealerships. Additionally, Ford has allegedly (per news articles in the Detroit Free Press) instructed its dealerships to stall and delay resolving issues with the customers who purchased Fiestas and Focuses. My experience with Jannell Ford of Hanover and Autofair Ford of Haverhill can only be categorized as a concerted effort to delay and stall, by the dealerships not returning phone calls, not doing what they said they would, not providing information when asked repeatedly and most especially by not informing me that no repair would fix a known and documented defective transmission that came with the car. Since my Fiesta is a resale in 2019 and there have been tens of thousands of complaints made to the Ford Corporation regarding the unsafe and mal-functioning transmissions, Autofair Ford of Haverhill, I believe, had an obligation not to have sold me a car that has been so thoroughly documented to be defective and a safety hazard to car occupants and other drivers on the road. I originally bought the car from Autofair Ford of Haverhill because of the reviews from customers. I am requesting your assistance in resolving this matter as soon as possible.

CAR JERKS AND WHEN I UNLOCK DOOR ONLY 1 DOOR UNLOCKS AND THAT IS DRIVER'S SIDE TRANSMISSION GOING OUT AND EVERY TIME I PUT GAS ACT LIKE DOES WANT TO START UP AGAIN AND THEN ITS TAKES FOREVER JUST TO CATCH UP SPEED

AUTOMATIC TRANSMISSIONS. CLUTCH SHUDDER SLOW ACCELERATION FORD DEALERSHIP IN ELDORADO SERVICED IT BUT THE PROBLEM STILL EXIST

I HAD A RECALL I HAD MY CAR TAKEN TO DEALERSHIP IN ELDORADO ARKANSAS THEY CHARGE ME $440 AND REPLACED A COOLING FAN THAT I HAD NO PROBLEMS WITH MY CAR GETTING HOT. A FEW WEEKS LATER I HAD RECALL TCM AND LATER CLUTCH SHUDDER, AFTER THE LAST RECALL MY CAR STILL HAVING SLOW ACCELERATION, IT HESITATES EVEN WORSE

TCM IT HAS A SLOW ACCELERATION IT TAKES LONGER THAN NORMAL FOR IT TO PICK UP SPEED AND THE CAYATIC CONVERTER

WHILE SITTING IDLE AND DRIVING THE THROTTLE IS GETTING STUCK OPEN, THIS BEING AN AUTOMATIC VEHICLE IS MAKING IT VERY UNSAFE TO DRIVE. THIS KEEPS HAPPENING EVERY OTHER DAY. I SHUT IT DOWN AND START IT BACK UP AND IT GOES AWAY THEN COMES BACK WITHIN 5 MINS.

MY CAR IS HAVE ISSUES WITH THE TRANSMISSION SLIPPING. THE CAR WILL NOT ACCELERATE PROPERLY AND JERKS AGGRESSIVELY. I THEN CHECKED THE FOR WEBSITE AND THERE IS AN OPEN RECALL FOR THE TRANSMISSION CONTROLL MODULE.I CALLED MY LOCAL FORD DEALER AND THEY WILL NOT WORK ON THE TRANSMISSION BECAUSE MY CAR HAS A SALVAGED TITLE.

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE TURNING 10 MPH, THE VEHICLE SPUTTERED AND HESITATED TO ACCELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TWICE AND THE VEHICLE OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TAKATA RECALL, I PURCHASE THIS CAR JUNE 3, 2016 AND I NOTICE THAT THERE IS A NOISE COMING FROM EITHER THE FRONT OR THE BACK WHEEL THERE IS A ROARING SOUND WHEN THE WHEELS IS TURNING. I LOOKED AT THE CAR FAX AND IT SHOWS THAT THERE IS NOTHING WRONG WITH THIS CAR. I TOOK IT BACK TO THE CAR LOT AND THEY SAID THEY CAN'T FIND ANYTHING WRONG, BUT SOMETIMES WHEN I TRY TO TAKE OFF THERE IS A ROARING SOUND AND IT HESITATE OR SOMETIMES IT WON'T I'M AFRAID THAT THIS CAR WILL CAUSE PROBLEMS WHEN DRIVING.

I WAS TRYING TO MERGE ON TO THE HIGHWAY AFTER STOPPING AT A GAS STATION. THE CAR WAS UNABLE TO SHIFT GEARS AND SPEED UP. IT WAS MODERATELY TO SEVERELY SHAKING AND SHUDDERING. BECAUSE THE CAR WAS UNABLE TO SPEED UP IN TIME I WAS FORCED OFF THE ROAD BY THE ON COMING TRAFFIC ONTO THE THE SHOULDER/GRASS AREA, WITH THE OTHER CAR NEEDING TO DRIVE AROUND ME. THIS HAS BEEN AN ISSUE SINCE WE PURCHASED THE CAR. THE CLUTCH WAS CHANGED IN OCTOBER 2014 AS PER DEALER, BUT IN APRIL 2015 SAME ISSUES BEGAN DEVELOPING. THIS HAS BEEN THE 3RD NEAR ACCIDENT WITH THIS CAR NOT PROPERLY ACCELERATING ON TO THE HIGHWAY DUE TO THE SHIFTING ISSUE AND CAUSING A NEAR ACCIDENT. OUTSIDE THESE INCIDENTS, THE CAR IS GENERALLY DIFFICULT TO CONTROL AT LOW SPEEDS AS ITS ACCELERATION AND SHIFTING ABILITY CONTINUOUSLY CHANGES AFTER A COMPLETE STOP AT A LIGHT OR STOP SIGN. IT'S QUITE CHALLENGING TO EXPLAIN THE DIFFICULTY OF DRIVING THIS CAR BECAUSE I'VE NEVER HAD A CAR WITH SUCH A POOR CONSISTENCY DURING ACCELERATION. SOME MOMENTS IT WILL MODERATELY JERK FORWARD WITH A SLIGHT TOUCH OF THE PEDAL (ALARMING ESPECIALLY DURING STOP AND GO TRAFFIC), ANOTHER MOMENT YOU NEED TO PRESS THE GAS PEDAL ALL THE WAY DOWN TO ACCELERATE SLOWLY ON A FLAT/EVEN SURFACE AND OTHER TIMES IT MODERATELY-SEVERELY SHAKES AND SHUDDERS AS THE CAR TRIES TO CLIMB A MINIMAL HILL/ELEVATION (ALL THESE EVENTS HAPPEN DURING THE SAME 10-15 MINUTE DRIVE). THE CAR DRIVES "TYPICALLY/NORMALLY" APPROXIMATELY 30-35% OF THE TIME, MOSTLY AFTER ACCELERATING TO OVER 20-25 MILES PER HOUR. I AM HIGHLY CONCERNED FOR THE SAFETY OF MY FAMILY WHEN DRIVING IN THIS VEHICLE.

MY CAR DOES NOT ALWAYS GO WHEN THE GAS IS HIT. WHEN YOU GO TO PULL OUT WHILE STOPPED AT A RED LIGHT OR STOP SIGN, THE CAR ACTS LIKE IT IS STALLING OUT, SHAKES, MAKES GRINDING NOISE IN THE ENGINE. HAS BEEN IN THE SHOP FOR THE ISSUES. I'VE HAD THE DUAL CLUTCH REPLACED AND MODULE REPROGRAMMED A FEW TIMES. I WAS TOLD NUMEROUS TIMES BY THE FORD TECH, THAT THE SHUTTERING IS NORMAL FOR THIS TYPE OF VEHICLE. THIS IS NOT NORMAL. I HAD OTHER PEOPLE DRIVE MY CAR AND THEY ALSO AGREE THAT IT SHOULDN'T DRIVE HOW IT DOES. I HAVE TO AVOID STEEP HILLS BECAUSE THE ACCELERATION DOESN'T ALWAYS WORK.

NO WAY TO KNOW WHETHER OR NOT YOU HAVE TURNED CRUISE CONTROL ON. *TR

WHEN I TRY TO ACCELERATE WHEN GETTING ON THE HIGHWAY TO GO HOME FROM WORK IT WILL NOT LET ME AND TRY TO STALL AND IT WILL TAKE IT QUITE A BIT OF TIME TO FINALLY LET ME PUSH ON THE GAS AND GET GOING AGAIN. IT HAS DONE THIS A COUPLE OF TIMES NOW AND A COUPLE OF TIMES WHEN LEAVING AN INTERSECTION AFTER STOPPING AT EITHER A STOP SIGN OR A STOP LIGHT. *TR

A COUPLE MONTHS AFTER BUYING MY NEW CAR, I NOTICED THE TRANSMISSION WOULD START TO SHUDDER AND/OR BUCK WHEN ACCELERATING AFTER A STOP. CONTACTED THE DEALERSHIP AND HAVE BROUGHT IT IN 3 TIMES WITH NO ONE AT THE DEALERSHIP BEING ABLE TO "RECREATE" THE PROBLEM AND THEREFORE THEY COULDN'T FIX IT. THEY ALSO SAID THAT BECAUSE OF THE TYPE OF TRANSMISSION, THE PROBLEMS I WAS DESCRIBING ARE TO BE EXPECTED. HOW COULD A COMPANY RELEASE A TRANSMISSION THAT IS "SUPPOSED" TO BUCK AND SHUDDER? PROBLEM HAS CONTINUED TO GET WORSE AND I HAVE NOW EXPERIENCED SEVERAL INCIDENTS THAT I FEEL ARE VERY DANGEROUS. ONE OCCURS WHEN I APPROACH A STOP AND I AM APPLYING THE BRAKES, THE CAR WILL REV UP AND ACCELERATE ON ITS OWN, ALMOST CAUSING ME TO GO INTO TRAFFIC. ANOTHER INCIDENT IS WHEN I AM AT A YIELD AND DON'T COME TO A COMPLETE STOP, THEN ACCELERATE TO MERGE WITH TRAFFIC, THE TRANSMISSION SKIPS/STUTTERS/SHUDDERS DELAYING MY ACCELERATION AND MAKING THE MERGE DANGEROUS. THE PROBLEM IS INTERMITTENT, AND DOES NOT OCCUR AT EVERY STOP/YIELD. I AM AFRAID TO DRIVE MY CAR BECAUSE I NEVER KNOW WHAT OR WHEN IT WILL HAPPEN AGAIN. *TR

FORD FIESTA 2014 ENGINE EXCESSIVELY TREMBLES/JUMPS WHEN I ACCELERATE FROM A STOPPED POSITION. THE CAR DOES ACCELERATE ON ITSELF AT TIMES MOSTLY WHEN I HAVE AC ON OR AFTER TURNING IT OFF. FORD SHOULD RECALL THIS CAR NOW. OR FIX THIS CAR AND PROVIDE CUSTOMER WITH A PAID RENTAL CAR WHILE THIS ONE IS BEING FIXED. *TR