2009 Ford Flex Complaint Log

Rear subframe rusted at bolt mount. Vehicle could have experienced catastrophic failure wihle driving. Independent service center diagnosed and documented rusted area and potential for failure. Noise would happen during acceleration/deceleration but not in wet weather conditions. Until diagnosed as unsafe to drive, vehicle drove with rear passenger side sitting on rear spring, potentially causing spring to rust prematurely.

The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workarounds bcz it’s so common but they don’t seem safe since that’s a safety feature and the workarounds are simply a way to trick or bypass the warning sensors since the doors are actually closed in most cases. Ford needs to take ownership of this and issue a recall. There’s a tire pressure sensor failure as well.

Was driving and the steering wheel became stiff. I received no warnings indications or lights on the dash. I had to give it a hard turn to get it to a parking lot and have it towed to a dealership.

About 5 miles from home with no warning.The car went from regular temp to hot then stopped.Water mixed with the oil.The tech said the water pump just failed.I did not have any problems with it running hot or anything.

While driving around February 20th, 2022 we started swerving uncontrollably and almost ran into the curb and flipped while going about 40 MPH. My husband put on breaks but it felt like we were sliding on ice....without any ice on the road. We almost flipped and were very shaken, and lucky. We got vehicle to Firestone and they said our left rear toe link had broke. Supposedly our vehicle year is not part of the recall, I think it should be. Thank you

The contact owns a 2009 Ford Flex. The contact stated that after refueling the vehicle, the odor of fuel was present coming from the vehicle. After parking inside the garage, there was fuel leaking from the seam of the fuel tank on the passenger’s side. The cause of the failure was not yet determined. Also, while attempting to stop the vehicle, the brake pedal would extend to the floor and the vehicle would not immediately stop. The contact determined that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and an unknown dealer were notified of the failure. The failure mileage was approximately 160,000.

My Flex has repeatedly lost power while driving. I can feel the car lose power, and the yellow wrench light comes on. After reading up on it, I learned that you have to turn the vehicle off, wherever you are, and restart it after a few minutes. The wrench light turns off, and the car runs as normal, with no records of codes. This is talked about over and over in online forums. The safety issue is that it has happened on the freeway several times while traveling at a high rate of speed. The car loses power, and you cannot accelerate. You have to find a way to stop immediately, put the car in park (and listen to the transmission clunk) and turn it off. This last instance put me in harms way on the freeway. The car lost power while traveling 70mph. I immediately lost speed and had to cross 3 lanes of traffic to pull over to turn the car off. All of the forums talk about the throttle body, but everyone says that’s not the issue. The OSS and TSS sensors are also discussed. The dealerships cannot find out what’s wrong because once the car is turned off and restarted, any codes are erased. The issue persists, and the car keeps losing power wherever and whenever. I am referencing the most recent incident on this form, however, this has happened at least 12 times since September, 2020. Please, please force a recall on this issue!

LAST NIGHT, I WENT TO BACK THE CAR OUT OF THE GARAGE AND WHILE IN REVERSE, THE ENGINE STARTED REVVING UP UNCONTROLLABLY AND EVEN THOUGH I HAD MY FOOT ON THE BRAKES, IT KEPT MOVING IN REVERSE. I QUICKLY PUT IT IN NEUTRAL AND THE REVVING CAME DOWN. SHUT DOWN THE CAR, RESTARTED IT AND THIS TIME, I PUT IT IN DRIVE AND THE SAME THING HAPPEN AGAIN ONLY TO START LUNGING FORWARD EVEN WHILE BRAKING. IF I WERE IN TRAFFIC OR AT A STOP LIGHT OR SIGN, I WOULD HAVE SURELY HIT THE PERSON(S) IN FRONT OR BEHIND ME. LATER MY WIFE EXPLAINED TO ME THIS HAPPENED WHILE DRIVING ON THE INTERSTATE AND SHE HAD A HARD TIME CONTROLLING THE SPEED, DUE TO REVVING, EVEN WHILE USING THE BRAKE. SHE MANAGED TO TAKE AN EXIT RAMP INTO A LARGE PARKING LOT USING EXTREME BRAKING (FORCEFUL) AND SHUT THE CAR OFF. SHE WAS ABLE TO MAKE IT HOME SHORTLY THEREAFTER. I WAITED UNTIL AFTER 8PM TO DRIVE WHEN THERE WAS LITTLE OR NO TRAFFIC TO DRIVE TO THE CLOSEST CAR REPAIR SHOP TO DROP IT OFF AND THERE HAPPENED TO BE A MECHANIC LEAVING AS I WAS PULLING UP. I DESCRIBED THE PROBLEM AND HE MENTIONED THAT IT WAS A DEFINITELY A SAFETY ISSUE AND ADVISED NOT TO DRIVE IT UNTIL IT GOT DIAGNOSED & REPAIRED. I'VE OWNED A LOT OF CARS IN MY LIFE AND EXPERIENCING UNCONTROLLABLE REVVING WHILST THE TRANSMISSION IS ENGAGED IS A FRIGHTENING EXPERIENCE. LUCKILY WE KEPT OUR WITS AND WERE ABLE TO RECOVER. I ALSO SEE WHERE THIS HAS ALREADY BEEN REPORTED ON THIS SITE. THIS IS A REAL SAFETY ISSUE AND I'M THANKFUL NO ONE WAS INJURED LAST NIGHT, INCLUDING MY WIFE AND CHILDREN. PLEASE, PLEASE CHECK INTO THIS AS THIS IS NOT NORMAL BEHAVIOR AND A SERIOUS SAFETY CONCERN.

WHILE BRAKING AND PARKING MY VEHICLE, MY VEHICLE HAD UNWANTED ACCELERATION. GOING AS HIGH AS 120MPH AND HOLDING THE BRAKE THE VEHICLE WAS STILL MOVING. I HAD TO HURRY AND SHIFT INTO PARK AND TURN OFF MY VEHICLE. OTHER TIMES THIS HAS HAPPENED WHILE COMING STOP AND IT WOULD GO UP TO ABOUT 40MPH AND I WOULD DESPERATELY HOLD THE BRAKE SCARED I WOULD HIT SOMEONE

You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will light up. The first time this happened my wife got stuck at a gas station all the warning lights were on and the car would not start, people tried to jump it and it would not affected at all. I looked on the internet and found were someone said to beat on the passenger side floorboard, I called my wife and told her to try that, and when she did the car would start. It doesn't do it all the time, you never know when it's going to happen. We have to just stomp on the passenger floor to get everything to start working again. If I had not found this information from somebody else on the internet my wife would have been stuck about a hundred miles from home. I've taken it to the Ford house and they say they've never heard of anything like this but I know it's happened before two other people that's how I knew to stomp on the floorboard on the passenger side.

MY CRADLE IS RUSTED THROUGH ALL THE WAY TO THE LOWER CONTROL ARM AND HAS A VISIBLE CRACK. I'M TOLD THIS IS A SAFETY ISSUE AND CONCERN AS WELL AS A SAFETY HAZARD WHEN ONE CAN BE INJURED DUE TO THE ENGINE FALLING OUT TO NAME ONE. I'M TOLD BY A MECHANIC THIS IS A FACTORY DEFAULT.I AM VERY CONCERNED AND WOULD GREATLY APPRECIATE SOME ASSISTANCE WITH THIS MATTER. SINCERELY, [XXX] 09/05/2020 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER ON THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND DRIVEN TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SAFFORD FORD LINCOLN OF SALISBURY LOCATED AT 1902 N SALISBURY BLVD, SALISBURY, MD 21801, (443) 210-4835, AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED ALONG WITH A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THIS IS THE THIRD TIME THE POWER STEERING HAS FAILED IN THIS VEHICLE. I WAS DRIVING 60 MPH AND WITHOUT WARNING THE STEERING SEIZED. LUCKILY I WAS DRIVING IN RIGHT LANE AND WAS ABLE TO GET VEHICLE SAFELY TO A LOT. THERE WAS NO WARNING, NO NOISES, NO DASHBOARD LIGHTS CAME ON. THE STEERING BECAME VERY TIGHT AND WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. *TR

I WAS DRIVING ABOUT 45 MILE PER HR. THEN MY FORD FLEX STARTED TO STALL SO I HAD IT TOWED TO A NEAR BY REPAIR SHOP , THEY LOOKED OVER MY VEHICLE AND THEY CAME TO THE CONCLUSION, THAT THE WATER PIMP HAD FAILED AND COOLANT ENTERED THE BLOCK, SO THERE FOR THE ENGINE NEEDED TO BE REPLACE. WE ARE NOW IN THE PROCESS OF THE REPAIR INVOICE 369486 02/28/2020

ELECTRIC SYSTEM

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE KEY WAS IN THE IGNITION, THE ANTI-LOCK WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER STATED THAT THE SECURE LOCK SYSTEM NEEDED TO BE REPROGRAMMED BY THE DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.

THE VEHICLE OVER HEATS, AND JUST GETS TOO HOT. IF THE A/C IS RUNNING IT OVER HEATS JUST SITTING AT THE LIGHT. NOW THAT IT IS COOLER, THE HEATER IS ON AND IT OVER HEATS JUST SITTING AT THE LIGHT. I STOP THE CAR AND LET IT COOL DOWN BUT IT SHOULD NOT BE OPERATING LIKE THIS. THERE ARE MANY PROBLEMS DESCRIBING THIS SAME PROBLEM AND IT IS A FACTORY DEFECT AND NEEDS TO BE CORRECTED. NO REASON JUST SITTING AT A STOP LIGHT FOR THE CAR TO OVER HEAT.

WHEN DRIVING DOWN CITY HIGHWAY OR CITY ROADS THE ALL OF THE LIGHTS ON THE DASH BOARD WILL CUT OFF, (IE. RADIO, BLINKERS, HEAT & A/C CONTROLS) WILL SHUT OFF AND THE DRIVE CONTROL BUTTON WILL APPEAR WITH THE DOOR AJAR AND BRAKE LIGHTS. IT IS NOW STARTING TO MAKE A DINGING SOUND WHILE YOU DRIVE AS WELL AS SMELL LIKE SOMETHING IS ON FIRE. THE CAR IS COMPLETELY SHUT AND SEALED. THERE ISN'T A TIME OR INSTANT WHERE THIS IS HAPPENING. IT WILL JUST GO IN AND OUT! FORD YOU REALLY NEED TO FIX THIS PROBLEM SINCE FAMILIES ARE USING THESE VEHICLES. I'VE DONE SOME RESEARCH AND SEE THAT IT IS A COMMON PROBLEM WITH THE 09 FLEX.

2009 FORD FLEX PCM. WHILE ACCELERATING OFF RAMP ONTO INTERSTATE, MPH 70, THE FORD BEGIN TO SHANK VIOLENTLY THEN SUDDENLY STOPS.............. IN THE MIDDLE OF TRAFFIC/INTERSTATE IN THE MIDDLE LANE AT 70 MPH. FLEX GOES TO SHOP AND 3 COILS ARE MELTED, CONVERTER NEEDS TO BE REPLACED, AND PCM NEEDS TO REPLACED. THIS IS A SERIOUS HAZARD AND NEEDS TO BE LOOKED INTO AS THERE ARE MANY MANY POST AND COMPLAINTS ABOUT THE PCM. THE SAFETY OF THE FLEX AND IT'S PASSENGERS ARE IN GRAVE DANGER WHEN THIS HAPPENS AS IT IS OUT OF NO WHERE. 70 MPH ON AN INTERSTATE AT A SUDDEN STOP WILL KILL SOMEONE. NO CHECK ENGINE LIGHT APPEARS UNTIL AFTER THE FACT. THIS IS A FORD MALFUNCTION THAT NEEDS TO BE RECALLED BY FORD AND ADDRESSED INSTEAD OF TSB'S BEFORE AN INDIVIDUAL IS SERIOUSLY HURT.

RECALL 16C06,WE CALLED THE RECALL NUMBER AND THEY ARE DENYING AND REFUSING TO RESOLVE THIS ISSUE THAT THE NHTSA HAS SET INTO PLACE.WE ARE SEEKING COMPLIANCE IN GETTING THIS REPAIRED AT NO CHARGE TO US SINCE THIS IS A JUSTIFIED RECALL.PLEASE CONTACT US AT [XXX] .WE ARE EXPERIENCING WARNING LIGHTS COMING ON IN VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

STEERING: I HAVE HAD ISSUES WITH MY STEERING, WE HAVE HAD THE RACK AND PINION REPLACED, STEERING PUMP AND STEERING BELT. MY PROBLEM IS STILL NOT FIXED. THE STEERING IS REALLY HARD AND THEN LIKES TO BREAK LOOSE AT ANY GIVEN MOMENT. THIS HAS ALMOST CAUSED ME TO WRECK SEVERAL TIMES. THERE IS A RECALL ON NEWER MODEL FORD FLEXS. I THINK THEY ALL NEED TO BE RECALLED BEFORE SOMEONE GETS HURT OR KILLED!

DRIVING CAR, STOPPED AT TRAFFIC LIGHT, OR LEAVING PLACES THE TRANSMISSION WILL NOT ENGAGE WHEN PUT INTO DRIVE. IT GETS STUCK AND WON'T MOVE. THIS IS VERY DANGEROUS AS I HAVE ALMOST BEEN HIT FROM BEHIND WHEN THIS HAPPENS. I HAVE TO PUT IN PARK AND TRY AGAIN AND IT SOMETIMES SHIFTS OR MAKES A LOUD CLUCK AND JERK. HAPPENS OFF AND ON. TOOK INTO THE FORD DEALER COUPLE OF TIMES AND THEY SAID THEY COULD ONLY DETERMINE WHAT THE PROBLEM IS IF IT DOES IT WITH THEM. NEVER DOES IT WHEN IN THE SHOP. THE DEALER ACTS AS IF THEY HAVE NO IDEA HOWEVER I HAVE READ FROM SEVERAL PEOPLE THAT THEY HAVE HAD THE SAME PROBLEM WITH 2009 FORD FLEX. I BELIEVE THE TRANSMISSION IS THE SAME AS ON THE 2015 FORD TRANSIT VANS BECAUSE THE SAME ISSUE IS HAPPENING WITH IT. I HAVE TALKED TO MY MECHANIC AND THEY HAVE HEARD OF THIS PROBLEM TOO AND TOLD ME TO TAKE THE FLEX INTO THE DEALER. THEY HAVE FOUND DOCUMENTATION ONLINE THIS TRANSMISSION ISSUE NOT SHIFTING HAS HAPPENED SEVERAL TIMES. MOST RECENTLY FEBRUARY 21, 2019. SEEMS TO OCCURS WHEN THE VEHICLE IS WARMED UP.

MY FORD FLEX 2009 WAS PARKED AT WORK WENT ON BREAK TO MY FORD FLEX OPEN DRIVERS DOOR CRAB WHAT I NEED CLOSED DOOR AND BACK REAR WINDOW SHATTERED OUT INTO PEACE'S NOT SURE WHAT CAUSED IT. HAS THERE BEEN ANY RECALLS FOR THIS INCIDENT WITH FORD

AS I AM DRIVING COME TO A STOP. PROCEED IN MOTION MAKING A LEFT TURN OR RIGHT TURN VEHICLE WILL LOCK UP SLOWING DOWN WITH GRINDING. NOW THIS HAS HAPPENED 3 TIMES ON THE ROAD CAUSING TRAFFIC TO STOP.

THIS IN REFERENCE TO THE TRANSMISSION, I HAVE HAD IT LOOKED AT AND NO ONE CAN SEEM TO NARROW DOWN THE EXACT PROBLEM. THE VEHICLE STALLS WHILE DRIVING. AFTER STOPPING AND RESTARTING THE VEHICLE IT HESITATES AND THE KICKS INTO GEAR AND DRIVES. THIS DOESN'T HAPPEN EVERY DAY, BUT NOT KNOWING WHEN THE VEHICLE MIGHT STALL IS TROUBLESOME. THERE IS TSB 11-12-10 THAT DESCRIBES THIS PROBLEM, THE FORD DEALERSHIPS DO NOT HAVE ANY SAFETY RECALLS IN REFERENCE TO THIS.

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE TRACTION CONTROL AND ABS ENGAGED. THE VEHICLE FAILED TO ACCELERATE AND COASTED OFF THE ROAD. WHEN THE DRIVER RESUMED DRIVING, A GRINDING NOISE OCCURRED FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. WHILE DRIVING HOME, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS LATER TAKEN TO GARBER FORD (3380 US-17, GREEN COVE SPRINGS, FL 32043, (904) 264-2442) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

PASSENGER DOOR AJAR DASH LIGHT GOES ON AND OFF WHEN THE DOOR IS SECURE AND LOCKED. INTERIOR LIGHTS GO ON AND OFF WHEN AJAR LIGHT IS DISPLAYED AND POWER LOCKS UNLOCK/LOCK AT THE SAME TIME. THIS IS A SERIOUS ISSUE AT NIGHT WHEN THE INTERIOR LIGHTS GO ON AND OFF THE ENTIRE TIME WHEN YOUR DRIVING BLINDING YOU AS WELL AS I HAVE BEEN PULLED OVER BECAUSE THEY THOUGHT I STOLE THE CAR. WHILE PULLED OVER I WAS ASKED TO STEP OUT OF THE CAR AND WHEN I EXITED THE CAR IBECAME POSSESSED AND THE ALARM WENT OFF AND INTERIOR LIGHTS BEGAN BLINKING AND FLASHING ON AND OFF. THE CAR ALARM CONSISTENTLY GOES OFF AT ALL HOURS OF THE DAY AND NIGHT CAUSING THE BATTERY TO GO DEAD IF YOUR NOT AROUND TO SHUT IT OFF. THIS IS ALSO ISSUE AS MY CAR CAN GET STOLEN AT ANY TIME IF THE FACTORY ALARM ISN'T WORKING OR I COULD GET CARJACKED BECAUSE THE DOORS WON'T STAY LOCKED.THIS ISSUE HAPPENS IN PARK, IN DRIVE AND REVERSE. IT HAPPENS WHILE DRIVING OR IDLING AS WELL AS IT OCCURS ON THE HIGHWAY AND CITY STREETS. I HAVE READ MANY OTHER REPORTS AND FORD NEEDS TO ADDRESS THIS IN THE 2009 FLEX AS WELL.

THE FUEL GAUGE WILL READ BETWEEN 1/2 AND 1/4 TANK THEN IMMEDIATELY MAKE A *DING* AND THE DISPLAY READS 0 MILES. THE FUEL GAUGE WILL DROP TO EMPTY. IF YOU DRIVE ANYTHING FURTHER THAN A SHORT DISTANCE (10 MILES OR SO) THE CAR WILL DIE. IT IS "OUT" OF FUEL. REFILLING THE TANK YOU WILL FIND THAT THE VEHICLE STILL HAS WHATEVER FUEL THE GAUGE WAS SHOWING BEFORE IT DROPPED TO ZERO. IT IS CONSISTENT, IT DOES THIS EVERY TANK. APPEARS TO BE GETTING WORSE AS TIME GOES ON.

TAKATA RECALL THE AIR BAGS ARE OFF AND THE AIRBAG LIGHT FLASHES SOMETIMES WHEN DRIVING IT COMES IN MY DASHBOARD THO REMOVE ALL OBJECTS FROM BEHIND THE PASSENGER SIT OR DRIVER SIT WHEN THERE IS NOTHING THERE AND NOW IT DOESN'T WANNA ACELRATE MY CAR AT ALL IT PARKED NOW FOR 3 MONTHS

MY FORD FLEX 2009 TURNS ON THEN WHEN I GO POUT THE CAR ON REVERSE IT PULLS MY CAR AND MAKES A LOUD SOUND THEN I PUT IT TO DRIVE AND IT DOES THE SAME WHEN I GO TO PRESS THE GAS PEDAL IT DOES NOT GO AT ALL. THE AC TURNS ON BUT IT DOES NOT ACCELERATE AND THE AIRBAGS LIGHT STARTS TO TURN ON AND OFF THIS IS NOW . BUT A MONTH AGO IT WAS DRIVABLE AND WHEN I WAS DRIVING IN THE FREEWAY GOING 70 MILES THE AIRBAG LIGHTS WOULD TURN IN AND OFF THEN THE TIRE PRESSURE SENSOR FAULT TURNED ON THEN THE MILES O WAS GOING WHEN CLEAR NOTHING ON THE DASHBOARD WOULD MARK AND THE CAR WAS STILL GOING BUT WOULDN'T WANNA GO FASTER AND IF I BREAK IT WOULDN'T ACCELERATE MORE.

THE WINDSHIELD DEFROST DOES NOT CLEAR THE WINDSHIELD WHEN TURNED ON THIS WINTER. THE FAN BLOWS OK. THE FAN BELT IS OK. THIS IS A SAFETY PROBLEM.

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT OWNED THE VEHICLE FOR LESS THAN TWO MONTHS AND STATED THAT THE STEERING U JOINT, WHEEL BEARINGS, AND ENGINE FAILED. THE DEALER (CAR NATION, 317 SOUTH PHILADELPHIA BLVD, ABERDEEN, MD 21001, (410) 995-8888) STATED THAT THE VEHICLE COULD NOT BE REPAIRED SINCE THE CONTACT PUT 1,000 MILES ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,080. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, SMOKE APPEARED FROM THE HOOD AND THE VEHICLE SPONTANEOUSLY CAUGHT ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY CABLES. THE AIR BAG WARNING INDICATOR WAS ILLUMINATED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

EXITING HWY AT 50 MPH, HIT BRAKE. HARD BRAKE PEDAL-NO BRAKES FOLLOWED BY ENGINE FULL THROTTLE ACCELERATION-VEHICLE WAS SENT TO THE FORD DEALER IN OCT FOR A CHECK ENG LIGHT THAT COULDN'T BE EXTINGUISHED. COMPUTER WAS REFLASHED WITH BASIC PROM. NO OTHER ISSUES UNTIL ACCIDENT

WHEN DRIVING AND THE CAR BEGINS TO ACCELERATE PAST 40MPH THE CAR SHUDDERS AND JERKS. THIS HAS BEEN GOING ON FOR OVER A YEAR. THE FORD DEALER TEST DROVE IT AND COULDN'T DUPLICATE WHAT I EXPERIENCE OFTEN.

AS HAS BEEN REPORTED MANY TIME ON HERE AND IN THE FLEX FORUMS, THE VEHICLE WILL SUDDENLY STALL AT A 1/4 TANK OF GAS FOR NO REASON. I WAS TRAVELING DOWN THE INTERSTATE AT HIGH WAY SPEED WHEN THE FUEL GAUGE DROPPED TO E AND THE MILES TO EMPTY READ 0. THIS HAS HAPPENED THREE TIMES. I CALLED ONE OF MY LOCAL DEALERS WHO INSISTED THEY HAVE NEVER HEARD OF THIS PROBLEM AND NOTHING WAS DONE. THERE ADVICE WAS TO NOT LET THE CAR GET TO A 1/4 OF A TANK. THEY HAVE NO FIX FOR THIS DANGEROUS PROBLEM.

VEHICLE WAS IN MOTION AND IT CUT OFF FOR THE 2ND TIME. NOW IT WONT STARTM ROLLED INTO BUSINESS PARKING LOT.

PART OF MY POWER IN MY CAR SHUT OFF ON THE FREEWAY, AT 1:39 PM AT 67 DEGREES OUTSIDE . I HAD BEEN DRIVING FOR 40 MINUTES. MY DASHBOARD WENT DARK, AND ONLY MY CLOCK TIME WAS ON. I GLIDED TO THE SIDE OF THE ROAD, AND WAS ABLE TO PULL THE CAR VERY HARD TO THE RIGHT (AS THE POWER STEERING WAS OFF). THEN TURNED THE KEY TO OFF, WAITED 3 MINUTES TURNED THE KEY AND IT WENT BACK ON. IT HAS NOT HAPPENED AGAIN.

THE SEATBELT BUCKLE WILL NOT RELEASE THE SEAT BELT. STARTS OFF WITH THE RELEASE BUTTON STICKING, AFTER TIME THE BUCKLE BUTTON BREAKS AND NO LONGER IS ABLE TO BE USED. THE 3RD ROW BUCKLE WAS FIRST, NOW THE DRIVER'S BUCKLE IS STARTING TO STICK.

THE SUSPENSION SYSTEM ON THE 2009 FORD FLEX CONSTANTLY HAVING TROUBLE WITH THE LOWER CONTROL ARM UPPER CONTROL ARM CAUSING BRAKING SYSTEM TO MALFUNCTION.

FUEL GAUGE READING DROPS SUDDENLY FROM 1/4 TANK TO EMPTY IN A MATTER OF SECONDS, NOT ALLOWING TIME TO GET OUT OF TRAFFIC. HAPPENED NUMEROUS TIMES BUT SO FAR ONLY WHEN THE VEHICLE HAS BEEN IN A POSITION TO PULL OFF THE ROAD (ON SINGLE LANE ROADWAY, OR IN THE RIGHT HAND LANE. HAS BEED AT HIGHWAY SPEEDS, AND ON RESIDENTIAL AREA.

IT KEEPS SAYING SENSOR WE HAD REPLACED TWICE IS STILL BAD. THE TRANSMISSION DOESN'T ACCELERATE SOMETIMES

STARTED HEARING NOISES AND SMELLING FUMES TRANSFER CASE WAS BAD. HAD TO REPLACE WITH A NEW ONE AND THERE ARE THOUSANDS OF COMPLAINTS AND POSSIBLE LAWSUITS ON THE INTERNET.

HEADLIGHTS RANDOMLY TURN OFF AFTER A FEW MINUTES. THIS OCCURS WHILE IN MANUAL MODE AND IN AUTOMATIC MODE. TURNING THE KNOW TO "OFF" AND BACK TO "ON" RESTORES THE LIGHTS TO WORKING CONDITION. WHILE THE HEADLIGHTS TURN OFF, THE PARKING LIGHTS AND FOG LIGHTS STAY ON MOST OF THE TIME. WE HAD ONE OCCASION WHERE ALL FRONT END LIGHTS STOPPED WORKING - ESPECIALLY CONCERNING AS WE WE RE DRIVING AT NIGHT, IN COMPLETE DARKNESS ON A RURAL ROAD.

TRANSMISSION SHIFTS VERY ROUGH.WHILE IN MOTION.

DRIVING ON HIGHWAY AND HAD 1/4 TANK OF FUEL LEFT WHEN LOW FUEL WARNING BEEP SOUNDED. FUEL GAUGE WAS SUDDENLY AT "E" AND DISPLAY SAID 0 MILES UNTIL EMPTY. IMMEDIATELY PULLED INTO A GAS STATION. GAS PUMP SHUT OFF AFTER FILLING ONLY 14.5 GALLONS, ALTHOUGH TANK CAPACITY IS 18.6 GALLONS.

AT SLOW SPEEDS THE POWER STEERING GOES OUT AND IT BECOMES VERY DIFFICULT TO TURN THE CAR. TRYING TO LEAVE AND NAVIGATE PARKING LOTS AND SMALL SIDE STREETS BECOMING DANGEROUS AS THE CAR IS VERY HARD TO TURN

INITIALLY STARTED IN 2014 CAR SEEMINGLY LOCKED UP ON ME WHEN EXITING WORK PLACE DRIVEWAY AND MAKING RIGHT TURN. TOOK CAR TO AIRPORT MARINA FORD THEY KEPTT IT FOR APPROX 2 -3 DAYS UNABLE TO DUPLICATE. TROUBLE HAS NOW REAPPEARED IN MAY AND AGAIN TODAY. NOT SURE WHAT TO DO BECAUSE OF PREVIOUS DEALERSHIP CASE WITH THEM NOT BEING ABLE TO DUPLICATE. I ACTUALLY REFUSED TO TAKE CAR BACK ASKING THE THE MANAGER DRIVE IT AROUND NOTHING FOUND.

MY TRANSMISSION IS POPPING REALLY BAD WENT ON LINE AND THERE IS THE SAME PROBLEM WITH THE TRANSMISSION THERE IS A BUNCH OF OWNERS HAVING THE SAME PROBLEM

"TAKATA RECALL " DRIVER SIDE HEATED SEAT ONLY STAYS ON FOR LESS THEN 2 MINUTES AND SHUTS ITSELF OFF ..