There are 2 stored owner reports matching the air bags & restraints leading-label group for the 2011 Ford Flex in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)THE DRIVERS SIDE SEAT BELT JUST LOCKED UP AND WILL NOT COME BACK OUT, TOOK IT TO THE DEALER AND THEY WANT 623.00 TO REPLACE IT ARE YOU KIDDING ME ?? PAID 19,000 FOR THE CAR LESS THEN A YEAR AGO SO I TRY TO GOOGLE THIS PROBLEM AND IT SAYS IF I TRY TO FIX IT MYSELF THE AIRBAGS COULD BE SET OFF REALLY ?? I GUESS I'LL JUST HAVE TO LISTEN TO THE ANNOYING DING DING DING EVERY 2 MINS WHILE DRIVING NO BIGGY THANKS FORD THERE SHOULD BE A RECALL ON THE SELTBELTS. *TR
ON 2100 HRS 21 NOV 2015, MY DAUGHTER WAS INVOLVED IN A DEER STRIKE ACCIDENT ON HWY 36 VICINITY HAMILTON, MISSOURI. SHE WAS TRAVELING EAST ON THE HIGHWAY 36 AT 55-60 MPH WHEN A DEER RAN INTO THE PATH OF THE CAR. THE IMPACT WAS FROM CENTER LINE OF THE CAR TOWARDS THE DRIVERS SIDE. SHE APPLIED THE BRAKES UPON SEEING THE DEER BUT THE STRIKE AND APPLICATION OF BRAKES WERE PRETTY MUCH SIMULTANEOUS. SHE PULLED THE CAR OFF THE ROAD AND COULDN'T EXIT THE DRIVER'S DOOR BECAUSE THE FRONT FENDER OVERLAPPING THE DOOR DUE TO IMPACT. THE AIRBAG DID NOT DEPLOY, SHE WAS WEARING HER SEAT BELT WHICH PROBABLY SAVED HER FROM ANY MAJOR INJURIES. BASED UPON THE FRONTAL DAMAGE TO THE VEHICLE THE AIRBAG SHOULD HAVE DEPLOYED. AS YOU CAN SEE IN THE ATTACHED PHOTOS THE FRAME AND INTERNAL BUMPER ARE EXPOSED APPROXIMATELY A FOOT BEYOND THE BODY WHICH HAS BEEN CRUSHED BACK. IN MY OPINION IT APPEARS THAT THERE WAS ENOUGH FRONTAL FORCE WHICH SHOULD HAVE DEPLOYED THE AIRBAG. I THEREFORE FEEL THE AIRBAG WAS DEFECTIVE AND CREATED A SIGNIFICANT SAFETY ISSUE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 29, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.