There are 2 stored owner reports matching the steering leading-label group for the 2019 Ford Flex in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)The power steering system failed and numerous other electrical systems showed as broken as a result. The dealer service dept said: "We found corrosion on connector C1467A meaning that water is getting inside the connector somehow which caused the module to short out. The steering rack is not the failure, it is the module. However, the module is built into the steering rack. Can't replace it separately. So In order to replace the module, I have to replace the rack." This failure caused the power steering to stop working, making it extremely difficult to drive the vehicle. The repair cost over $4000.
The power steering has stopped working. After starting the car it shows a "Steering Assist Fault" message and the steering doesn't work. Thankfully this happened when the car was stopped. My car battery is fine so this must be a failure in the Electric Power Assisted Steering (EPAS) system.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 29, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.