2000 Ford Focus Complaint Log

CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR WHEEL BEARING RECALL # 01I017000, THE MANUFACTURER HAD NOT SENT ANY PARTS.*JB

THE LIGHTS ON THE CONSOLE FLICKERED ON AND OFF, AND ALSO THE VEHICLE STALLED WITHOUT WARNING.*JB

THE IGNITION SWITCH/ STEERING COLUMN WAS REPLACED 3 TIMES.*JB *TS

THE ROTORS WERE REPLACED ON 3 OCCASIONS.*JB

THE DRIVER AND PASSENGER DOORS DID NOT UNLOCK FROM THE OUTSIDE. *JB

THE CONSUMER WAS INFORMED THAT THE MANUFACTURER DID NOT GIVE THE DEALER THE CODE TO PERFORM THE BATTERY CABLE RECALL 02 V 288 000. *JB *SCC

THE REAR DOOR LATCHES WOULD NOT KEEP THE DOORS SHUT; THEY FLEW OPEN WHEN TURNING THE VEHICLE. THE DOORS HAD TO BE HELD WITH BUNGEE CORDS. NOW ONE OF THE REAR DOOR SEIZED AND WOULDN'T OPEN. A FORD DEALER WANTS $400 PER DOOR TO FIX THE LATCH.

NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR THE STEERING PINCH BOLT, RECALL NUMBER 02 V 289 000.*JB *TS

NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR THE BATTERY CABLES RECALL 02 V 288 000. *JB

CONSUMER NOTICED A FIRE NEAR THE SHIFT LEVER WHILE THE VEHICLE WAS TURNED OFF. *JB

THE KEY WOULD NOT TURN ONCE IN THE IGNITION AND WAS DIFFICULT TO REMOVE, THE DEALER REPLACED THE IGNITION TUMBLER. THE CONSUMER HAS ALSO REPLACED THE BRAKES, TIRES AND RADIATOR DEFLECTOR. *NLM

TOOK VEHICLE TO DEALER FOR SUSPENSION DEFECT. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH

CONSUMER HIT A GUARD RAIL. THE AIR BAG DEFLATED AND HAD GIVEN THE CONSUMER 2ND DEGREE BURNS AS WELL AS OTHER INJURIES. PH

CONSUMER NOTICED VEHICLE REAR DOORS HAVE BEEN RUSTING FROM THE INSIDE OF VEHICLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

INCOMPLETE INFO *SCC

THROTTLE IS STICKY. WARRANTY IS COVERING THE PROBLEM. TS

CONSUMER NOTICED WHILE TRAVELING WHEN DEPRESSING THE BRAKE PEDAL BRAKE INDICATION LIGHT WOULD NOT LIGHT UP. DEALER WAS CONTACTED AND REPAIR. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER NOTICE ONCE PLACING VEHICLE KEY IN THE IGNITION SWITCH CONSUMER WAS UNABLE TO START ENGINE. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER NOTICED AFTER VEHICLE WARMS UP VEHICLE STARTS BUCKING DURING ACCELERATION. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATED VEHICLE HAS BEEN SERVICE FIVE TIMES IN THE PAST TWO YEARS FOR POOR BRAKE WARE UNDER TEN THOUSAND MILES DEALER REPLACE BRAKES PROBLEM RETURNS. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE ENGINE SHUTS DOWN CAUSING LOSS OF POWER STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*JB

CONSUMER STATED WHILE DRIVING 40MPH THE FRONT OF THE VEHICLE VIBRATED VIOLENTLY WHILE BRAKING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*JB

WHEN DRIVING CONSUMER STATED WHEN GAS PEDAL IS PRESSED THERE IS NO REACTION AND VEHICLE LOOSES POWER. CONSUMER FEELS THIS IS UNSAFE, CHANCE OF BEING REAR ENDED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

CONSUMER HAS EXPERIENCED MANY PROBLEMS WITH THIS VEHICLE. THERE IS OCCASIONAL GRINDING NOISES WHEN BRAKING SUDDENLY, THE BRAKE PEDALS SQUEAK, THE TRANSMISSION JUMPS OUT OF GEAR, THERE ARE PROBLEMS WHEN ACCELERATING, THE VEHICLE STALLS WHEN DRIVING ABOVE 55 MPH, THE CRUISE CONTROL IS INOPERATIVE, AND VARIOUS ELECTRICAL PROBLEMS. *JG *JB

CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SHUT DOWN, CAUSING LOST OF POWERSTEERING. PLEASE PROVIDE ANY ADDITIONAL INFOMATION. TS

CONSUMER STATES AFTER PUTTING KEY IN IGNITION SWITCH CONSUMER WAS UNABLE TO TURN SWITCH TO START THE VEHICLE. CONSUMER CONTACTED A LOCK SMITH. DEALER WAS NOTIFIED AND NOTICE IGNITION COLE NEED TO BE REPLACE. VEHICLE IS ON IT'S THIRD REPAIR. PLEASE PROVIDE FURTHER PH INFORMATION.

CONSUMER STATES THAT THE KEY WILL NOT COME OUT OF THE IGNITION.DEALER NOTIFIED AND REPAIRED, 14,000 MILES LATER PROBLEM REOCCURRED. PH

THE CONSUMER HAS EXPERIENCED THE FOLLOWING: THE REPLACEMENT OF THE LEFT DASH BOARD CLUSTER (TEMPERATURE GAUGE INOP FROM THE TIME OF PURCHASE), REATTACHMENT OF RUBBER SEAL AROUND DRIVER DOOR WINDOW, REATTACHMENT OF FUEL PUMP, REATTACHMENT OF HEADLINER IN REAR OF VEHICLE, UNCRIMPING OF FUEL LINE, LUBRICATION DRIVER DOOR HANDLE(STICKING), LUBRICATION OF CATCH ON REAR PASSENGER SIDE DOOR(HAD COME OPEN WHILE VEHICLE WAS IN MOTION), REPLACEMENT THE TURN SIGNAL SWITCH IN STEERING COLUMN-HAD TO BE TURNED OFF MANUALLY, PERSISTENT NOISES/VIBRATIONS IN THE FRONT END OF VEHICLE STARTING AT 36K MILES AND WAS TOLD THAT THE TIRES HAD TREAD THAT WAS TOO NARROW/WERE HIGH PERFORMANCE WHICH WASN'T NEEDED/WAS ALSO TOLD THAT THE VIBRATION WAS CAUSED BY IMPROPER TIRE CARE AND TIRE CUPPING, THE LEFT REAR SHOCK NEEDED REPLACEMENT, AND THE RADIO GOES OUT-SOMETIMES GOES OUT WHEN THE HEAT IS TURNED UP HIGH. SCC

WHILE DRIVING VEHICLE, CONSUMER STATES' THAT HE HIT A POTHOLE WHICH RESULTED IN THE RIM BENDING AND THE PASSENGER SIDE TIRE BLOWING OUT. CONSUMER FEELS THAT THE ROTORS ARE MADE OF A ALLOYED MATERIAL THAT IS TO THIN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS *DT

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM ON THE VEHICLE. ALSO STATED THAT THE POWER WINDOWS DOES NOT WORK ALSO THE POWER LOCKS ON THE VEHICLE DO NOT WORK. DEALER WAS CONTACTED AND VEHICLE WAS TAKEN TO THE SHOP ON THREE DIFFERENT TIMES AND IT WAS FINELY FIXED BUT CONSUMER STILL THINKS THAT THE VEHICLE STILL HAS DIFFERENT ISSUES. TS THE BRAKES SQUEALED, AND THE VEHICLE WOULD SHUT OFF WHEN THE BRAKES WERE APPLIED HARD, AND THE VEHICLE WOULD HAVE TO BE PLACED IN PARK IN ORDER TO RESTART. A FUSE WAS REPLACED AND HAD BLOWN AGAIN, THERE WAS A SHORT GROUND IN THE WIRE ON THE REAR PASSENGER DOOR SHORTING TO THE GROUND, RECALL 00S50/DECK LID WIRE HARNESS, AND TWO DOOR LOCK ACTUATORS WERE REPLACED. SCC

CONSUMER COMPLAINED OF RIGHT WHEEL BEARING NOISE. DEFECT WAS DETERMINED TO BE A FAULTY WHEEL BEARING ON THE REAR PASSENGER BEARING. REAR HUB ASSEMBLY WAS REPLACED AT THE OWNER'S EXPENSE. DT

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE AIR BAGS ON THE VEHICLE. ALSO STATED THAT WHILE DRIVING THE CAR AT 15MPH HIT THE VEHICLE ON FRONT OF HIM AND HIS AIR BAGS DEPLOYED CAUSING PHISICAL DAMAGE TO THE CONSUMER. DEALER WAS CONTACTED AND STATED THAT THERE WAS NOTHING THAT THEY COULD.

THE CONSUMER COULD NOT START THE VEHICLE DUE TO IGNITION SWITCH FAILURE. THE DEALER INSTALLED NEW KEY LOCK ASSEMBLY AND REPAIRED THE VEHICLE SEVERAL TIMES, BUT THE IGNITION PROBLEM REOCCURS. *YH *SCC

WHEN USING THE WINDSHIELD WIPERS, THEY WOULD SCREECH ACROSS THE WINDSHIELD. HAD TAKEN VEHICLE TO DEALERSHIP AND HAD WINDSHIELD WIPER BLADES CHANGED SEVERAL TIMES, BUT PROBLEM STILL EXIST. WAS INFORMED BY MECHANIC IT WAS FAULTY MECHANISM OF WIPERS. TS

CONSUMER WAS ADVISED THAT BOTH FRONT BRAKE ROTORS WERE GROOVED AND HAD TO BE REPLACED. THE TECH WAS UNABLE TO EXPLAIN OR IDENTIFY THE CAUSE OF THE DEFECT. *JG

CONSUMER NOTICED EXCESSIVE USAGE FRONT BRAKE EVERY 10000 MILES. DEALER HAS REPLACED PAD AND ROTORS. PLEASE PROVIDE FURTHER INFORMATION.. TS

THIS IS IN REGARDS TO THE E-MAIL THAT WAS SENT LAST WEEK ABOUT THE SUSPENSION/ TRANSMISSION ISSUES THAT I HAVE BEEN HAVING W/ PORTSMOUT FORD. DT

AUTO HAS STALLED DURING OPERATION OF VEHICLE. DT

THE VEHICLE EXPERIENCED A LOW SPEED TIRE BLOW OUT. *YH

CONSUMER CALLED COMPLIAINING ABOUT HAVING PROBLEMS WITH THE WIRING HARNESS WICH AFFECTS THE BACK UP LIGHTS AND THE CRUISE CONTROL ON THE VEHICLE. DEALER AND MANUFACTURED WERE CONTACTED AND DIRECT CONSUMER TO OUR HOTLINE. MR

THE CONSUMER CALLED COMPLAINING ABOUT PROBLEMS WITH THE BRAKES. THE BRAKES EXPERIENCED WEAR DUE TO FAULTY ROTORS AND PADS. THE MANUFACTURER WAS CONTACTED BUT REFUSED TO REIMBURSE THE CONSUMER. *MR *SCC *NLM

VEHICLES STALLS WHILE MOVING IN HEAVY TRAFFIC, VEHICLE HAS BEEN TO THE DEALER AND THE PROBLEM IS REOCURRING. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

CONSUMER STATES WHEN THE VEHICLE IS WASHED DURING THE WINTER, THE DOORS WILL NOT CLOSE COMPLETELY. *JG *TS

THE LATCHES OF THE BACK DOORS WILL NOT RELEASE FROM THE LOCKED OR UNLOCKED POSITION. THIS MAKES IT IMPOSSIBLE TO KEEP THE DOORS CLOSED EVEN WHILE IN MOTION. CONSUMER USES A BUNGEE CORD TO KEEP THE DOORS FROM OPENING. CONSUMER IS UNABLE TO GET ANY SATISFACTION FROM FORD COMPANY. *JG

NO SUMMARY.

HEARD A THUMP ON THE REAR WHEELS, THE CAR SPUN AROUND OUT OF CONTROL AND HIT THE GUARD RAIL ON THE OTHER SIDE OF THE HIGHWAY--THE AIRBAG DEFLATED AND I RECEIVED 2ND DEGREE BURNS ON MY LEFT ARM AND AFTER HEALING LEFT A SCAR

STALLS OUT AT HIGHWAY SPEEDS. MR

MR

CONSUMER STATES OF HAVING PROBLEMS WITH THE IGNITION SWICH. DEALER WAS CONTACTED. MR

CONSUMER STATES OF HAVING PROBLEMS WITH THE BRAKES AND THE ROTORS DEALER WAS CONTACTED. MR